Customer Service Agent – Dublin, Ireland

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Description

Ryanair are recruiting for Customer Service Agents to join our Ground Operations Team at Dublin Airport!

These roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time. No previous airport experience is required as our fantastic training team will prepare you for your new role with both classroom and practical training.

Please note this a shift-based role with shifts based around our busy flight schedule (days, evenings, weekends, nights and public holidays)

Salary increase to €32,000 on completion of 12 months continuous service

Based in Dublin Airport, you will be work as part of a team with duties including:

 

Assisting passengers at the check-in and the bag drop area.

Baggage processing

Reservations and ticketing

Boarding of flights

Ensuring all immigration regulations are adhered to

Provision of passenger assistance, handle customer complaints and other duties as assigned

Ensure all Ryanair flights are turned around in 25 minutes

 

This is a shift based role with shifts around the flight schedule

Requirements

Unrestricted right to live and work full time in the EU

Provide the documentation to pass a 5-year security background check (for Airport ID) – This includes full address history / confirmation of employment / education and full gap references provided.

Previous experience in a customer facing role is desirable but not required.

Excellent communication and fluent English language skills (verbal/written)

Adhere to Ryanair’s Grooming Policy (Hair, Makeup, Tattoos, Piercings, Uniform )

Work a shift based roster – earliest start time 2.30am / latest finish time 10.30pm* *circa to change

Benefits

Salary up to €31,000 (includes performance related bonus)

Additional skills allowances available

Fixed roster pattern of 4 days on 2 days off

Full training and uniform supplied

Flight benefits

Discounted parking at Dublin Airport (subject to availability)

Staff discounts at The Loop, Dublin Airport

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://careers.ryanair.com/jobs/customer-service-agent-dublin-airport/


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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


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SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. FORWARD NOW!


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