Middle East Jobs, Careers, Vacancies: Customer Support Jobs

Showing posts with label Customer Support Jobs. Show all posts

Customer Service Executive, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Customer Service Executive,

The Job:
As a Customer Service Agent you will be a part of a very exciting and dynamic team renowned for their service delivery and customer satisfaction. You will coordinate all import and export activities. You must be interested in increasing your knowledge of world geography and the airline industry. You will be in daily contact with customers, building relationships, problem solving and assessing their service needs.

The Person:
Aged between 24 to 30 years
Enthusiastic and committed
Strong work ethics, well organized and self motivated
Resilient, professional and confident
Good communicator with excellent interpersonal skills

Pre-requisites :
Bachelor Degree with a minimum 2 to 3 years of Customer Service experience.
Fluent in English
Proficiency in computers (Word & Excel).
Previous work experience in the courier industry or a similar field will be an advantage.

Please email your CV to info@skynetworldwide.net or info@skynet.ae with the relevant Position Reference mentioned as the "Subject" .

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://www.skynetworldwide.net/CareerOp.aspx

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

Applicant Tracking System Incorrect Parsing

And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.

Our leading services and their respective One-time Investment are as follows:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

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We've all heard we need to ”tweak the CV” to match the 'job vacancy’.

BUT, no one showed us how to actually do it.

Till Now!

Applying with a generic resumé/CV, does not work, as the Applicant Tracking Software removes non-matching resumé/CV's from the queue of candidates to call for an interview.

If you are willing 'TO DO WHAT IT TAKES' (Lionify!), then follow 'The Process' given below.

Else, close this website, continue doom-scrolling on your phone, and curse everything/everyone for your failure to find a good job.

You know you're talented and skilled, BUT, it takes effort to search and apply for jobs that will take you to the NEXT LEVEL.

Make up your MIND to FOLLOW The 4-step Process, where our deep expertise in crafting ATS-compliant resumes, and the POWER of AI will create the BEST ATS-friendly resumé/CV.

Our 27+ years of expertise in designing CV’s + the Power of AI together help you in your quest to Lionify.

So, what is the Meaning of Lionify?

To Do Everything it takes…to find your DREAM JOB.

Navigate here: https://lionify.ai/

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Read the recommendations our customers have given us, on my LinkedIn profile.

https://www.linkedin.com/in/shabbirfkagalwala/details/recommendations/

Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html

Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...

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Navigate here for the Latest CV Samples & Templates, APPROVED by recruiters. For FREE!:
https://www.dubai-forever.com/cv-writing-sample.html

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Join the Fastest Growing Job Group on LinkedIn:

Fastest Growing LinkedIn Job Groups in UAE/GCC, Join for Free

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Join the Middle East's Best Job Groups on Whatsapp:

Dubai, Abu Dhabi, UAE, Middle East Whatsapp Jobs Groups, Join for Free

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Join our Telegram Group:

Fastest Growing Telegram Job Groups in UAE/GCC, Join for Free

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Submit your CV here, as well:

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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.

It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.

Excited about working in the GCC? Click on one of the banner's below...

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SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.

It is to help people who are searching for jobs from across the world.

This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.

Do this GOOD DEED.

You never know who will benefit from it.

You've heard about KARMA right?

It's waiting to give you 10X of whatever you do...Do the Good Deed. FORWARD NOW!

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Customer Service Representative, Muscat, Oman

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Job Description:

Copart Muscat Auctions LLC is seeking a proactive and customer-focused Customer Service Representative to join our team in Oman. The ideal candidate will play a key role in supporting members, handling auction-related inquiries, and ensuring an exceptional customer experience throughout the vehicle auction process.

This position is open only to Omani nationals, and Urdu-speaking candidates will be considered an added advantage.

Key Responsibilities:

Provide professional support to members through calls, emails, and in-person inquiries.

Handle post-sale processes including vehicle collection and vehicle release coordination and documentation.

Resolve customer concerns efficiently while maintaining a professional and courteous attitude.

Update member records accurately in the system and maintain confidentiality of all information.

Support the operations and auction teams as needed to ensure a seamless customer journey.

Ensure compliance with company policies, procedures, and service quality standards.

Requirements:

Omani national (mandatory).

High school diploma or equivalent; Bachelor’s degree preferred.

Minimum of 1–2 years of experience in customer service, preferably in the automotive or auction industry.

Excellent communication and interpersonal skills.

Strong computer skills and familiarity with MS Office applications.

Ability to multitask and work in a fast-paced, customer-oriented environment.

Fluency in English is required; Urdu language proficiency will be an added advantage.

Preferred Skills:

Prior experience in an auto auction or automotive service environment.

Knowledge of vehicle documentation and ownership transfer processes.

Ability to handle challenging situations with professionalism and empathy.

Compensation & Benefits:

Competitive salary based on experience.

Medical insurance and employment benefits as per Omani labour law.

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://copart.wd12.myworkdayjobs.com/en-US/Copart/job/Customer-Service-Representative_JR108826

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

SOCIAL INITIATIVE:

Customer Success Manager | GCC, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Customer Success Manager

Please Note: This role will require you to work in the UAE, and will consist of 50% travel.

Who are Heidi

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across ANZ, the USA, UK, Canada, and Europe, partnering with major health systems

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The Role

As a Customer Success Manager at Heidi Health, you’ll be the bridge between technology and care - helping hospitals, clinics, and clinicians across the Middle East adopt and love Heidi.

You’ll manage the full customer journey for both public and private hospital deployments, ensuring seamless implementation, strong clinician engagement, and measurable impact on patient care.

This role is ideal for someone with a medical background (e.g. former doctor, nurse, or allied health professional) who’s excited to drive digital transformation in healthcare.

What you’ll do:

Own customer outcomes: Be the strategic partner for a portfolio of Heidi’s customers, ensuring they achieve measurable success and realise value.

Lead onboarding & training: Lead onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows.
Track and improve metrics along customer journey like time-to-first-value and early activation.
Drive strategic adoption: Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians.
Enhance Retention & Growth: Identify expansion opportunities, mitigate churn risks and work cross-functionally to deepen product engagement.
Customer advocacy: Build executive-level relationships and become the voice of the customer internally, advocating for their needs and priorities and showcasing wins.
Continuous engagement: Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact.
Resolve operational blockers: Collaborate with product, engineering, and support teams to ensure a smooth customer experience.
Feedback insights: Gather and share insights to influence product development and feature prioritisation.

What We’re Looking For:

Native or professional Arabic and English language skills are a must,
2+ years in a customer success role at a SaaS company, with proven ability to own the full lifecycle
Clinical background (e.g. medicine, nursing, or allied health) strongly preferred.
Familiarity with the GCC’s healthcare ecosystem (both public and private).
Exceptional communication and collaboration skills, with the ability to effortlessly set and manage expectations with customers and cross-functional teams.
Highly organised and can confidently manage multiple projects and competing priorities, while maintaining attention to detail and quality.
Self-starter with a bias for action, comfortable navigating fast-paced and ambiguous environments.

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.
Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.
Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.
Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you will flourish with us ?

Additional paid day off for your birthday and wellness days
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
The rare chance to create a global impact as you immerse yourself in one of the world’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career!

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://jobs.ashbyhq.com/heidihealth.com.au/a9e3c6e0-968d-4ee5-98ab-42a06a3e5f97?utm_source=3vyGp5YBpR

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

SOCIAL INITIATIVE:

Customer Service, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Job Summary:

The Billing & Customer Relationship Executive (CRE) plays a key role in managing Udrive’s long-term rental accounts. This role is responsible for overseeing billing operations, coordinating vehicle handovers, and serving as the primary liaison for clients. The CRE ensures accurate invoicing, timely collections, and smooth customer communication, while also supporting operational coordination and process improvements to enhance overall service efficiency.

Key Responsibilities:

1. Account Management

Oversee end-to-end invoicing for long-term rental customers, including generating and distributing monthly invoices, following up on pending payments, and reconciling received payments with outstanding balances. Monitor customer accounts for dues related to fines, Salik, fuel, and other operational charges. Maintain accurate and updated documentation for each customer and their assigned vehicles. Track billing cycles and proactively notify customers of due dates, charges, and available payment options.

2. Vehicle Handover & Replacement

Coordinate vehicle handovers and replacements, ensuring all outstanding dues are cleared before release. Liaise with Finance and Operations teams to confirm account clearance before assigning new vehicles.

3. Operations Coordination

Collaborate with the Operations team to schedule timely vehicle deliveries, pickups, and replacements. Ensure all vehicle handovers include complete pre- and post-use inspection documentation, along with signed acknowledgment of condition and terms by the customer.

4. Customer Communication

Serve as the primary point of contact for long-term rental clients. Handle inquiries, feedback, and complaints with professionalism and a solution-oriented approach. Educate customers on company policies, billing structures, and appropriate vehicle usage guidelines.

5. Issue Resolution

Proactively identify and resolve billing, service, or vehicle-related issues. Escalate complex concerns to relevant departments when needed and ensure consistent follow-up until full resolution.

6. Reporting & Analysis

Maintain dashboards to track active trips, vehicle utilization, and overall customer account status. Reconcile trip data with billing and operational logs. Prepare monthly and quarterly reports covering customer dues, payment status, key operational KPIs, and customer trends or growth metrics.

7. Process Improvement

Gather insights from customer interactions to support service improvements. Recommend enhancements to billing communication, internal coordination, and customer experience processes.

Qualifications

-Graduate of Business Administration, Office Management, or a related field.

-Preferably with experience in billing, collections, or similar administrative roles.

-Strong communication skills in English (additional languages are a plus).

-Excellent time management skills and highly organized in handling multiple accounts.

-Proactive, detail-oriented, and comfortable working cross-functionally.

If you meet the above criteria and are ready to join immediately, we’d love to hear from you!

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://zimyo.work/recruit/career/details/Mjc1NDU%3D/NDkyMA%3D%3D?UTM_SOURCE=LinkedIn

🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇦🇪 🇸🇦 🇶🇦 🇴🇲

What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

Middle East Jobs, Careers, Vacancies

Customer Service Executive, Dubai, UAE

DETAILS TO REGISTER FOR THIS JOB:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

SOCIAL INITIATIVE:

Customer Service Representative, Muscat, Oman

DETAILS TO REGISTER FOR THIS JOB:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

SOCIAL INITIATIVE:

Customer Success Manager | GCC, Dubai, UAE

DETAILS TO REGISTER FOR THIS JOB:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

SOCIAL INITIATIVE:

Customer Service, Dubai, UAE

DETAILS TO REGISTER FOR THIS JOB:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

SOCIAL INITIATIVE:

Popular Posts

ATS CV

90% of Job Seekers Make This Mistake (Are You One?)