Middle East Jobs, Careers, Vacancies: Call Center Jobs

Showing posts with label Call Center Jobs. Show all posts

Telephone Operator, Doha, Qatar

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Telephone Operator,

Join our extraordinary world!

Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.

With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a Telephone Operator with luxury and lifestyle brand hotel experiences to join our team in Doha.

Just a stone’s throw from the many favorite sights of the Qatari capital, the hotel will welcome guests and locals to experience its 283 guest rooms, including suites and serviced apartments, and to enjoy a multitude of unique dining options.

Your role will be included but not limited to:

Process all incoming and outgoing calls accurately and courteously
Records and controls accurately wake up calls
Pages guests in co-operation with concerned departments
Assists guests with international calls and directory queries
Calls guests by name whenever possible
Pages staff member when requested
Abides by principles of guest privacy
Handles guests' needs or requests and reports complaints to the Supervisor
Report on logbook daily
Aware of local telephone listings and frequently dialed numbers
Advises defects on switchboard equipment to Supervisor
Attends to all guest queries and requests promptly
Maintains detailed knowledge of the Hotel's fire, life and safety system
Maintain Hotel Information
Provide secretarial services for guests
Efficient in the use of all business center equipment
Handle complaints promptly and follow up thoroughly on action taken
Promote in house service and facilities
Update airline schedules and guides the guest whenever requested
Ensure cleanliness of work area and clean your work area prior to departing
Report daily activities in logbook

Required Skills:

Able to read, write and communicate in English
Good communication skills
At least 1 year of similar experience in a hotel industry

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://careers.ihg.com/en/job-details/?jobref=Telephone+Operator%7cGB%7c152023&src=JB-10920

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

Applicant Tracking System Incorrect Parsing

And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.

Our leading services and their respective One-time Investment are as follows:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

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We've all heard we need to ”tweak the CV” to match the 'job vacancy’.

BUT, no one showed us how to actually do it.

Till Now!

Applying with a generic resumé/CV, does not work, as the Applicant Tracking Software removes non-matching resumé/CV's from the queue of candidates to call for an interview.

If you are willing 'TO DO WHAT IT TAKES' (Lionify!), then follow 'The Process' given below.

Else, close this website, continue doom-scrolling on your phone, and curse everything/everyone for your failure to find a good job.

You know you're talented and skilled, BUT, it takes effort to search and apply for jobs that will take you to the NEXT LEVEL.

Make up your MIND to FOLLOW The 4-step Process, where our deep expertise in crafting ATS-compliant resumes, and the POWER of AI will create the BEST ATS-friendly resumé/CV.

Our 27+ years of expertise in designing CV’s + the Power of AI together help you in your quest to Lionify.

So, what is the Meaning of Lionify?

To Do Everything it takes…to find your DREAM JOB.

Navigate here: https://lionify.ai/

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Read the recommendations our customers have given us, on my LinkedIn profile.

https://www.linkedin.com/in/shabbirfkagalwala/details/recommendations/

Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

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Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...

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Navigate here for the Latest CV Samples & Templates, APPROVED by recruiters. For FREE!:
https://www.dubai-forever.com/cv-writing-sample.html

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Join the Fastest Growing Job Group on LinkedIn:

Fastest Growing LinkedIn Job Groups in UAE/GCC, Join for Free

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Join the Middle East's Best Job Groups on Whatsapp:

Dubai, Abu Dhabi, UAE, Middle East Whatsapp Jobs Groups, Join for Free

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Join our Telegram Group:

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Submit your CV here, as well:

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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.

It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.

Excited about working in the GCC? Click on one of the banner's below...

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SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.

It is to help people who are searching for jobs from across the world.

This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.

Do this GOOD DEED.

You never know who will benefit from it.

You've heard about KARMA right?

It's waiting to give you 10X of whatever you do...Do the Good Deed. FORWARD NOW!

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Call Center Operator, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Call Center Operator,

The American University in the Emirates is searching for an excellent Call Center Operator who will address and resolve inquiries, complaints, and concerns, ensuring high levels of satisfaction while maintaining the university’s reputation for excellent service. The role involves actively listening to students, empathizing with their challenges, and providing timely solutions.

Salary Range: AED 4,500 to 6,000 (subject to experience) with additional benefits

Qualifications & Experience

Bachelor’s degree in any field from an accredited university
1-3 years of experience in customer service or a related field
Call center training or experience is preferred
Must be bilingual (speaks English and Arabic fluently)

Skills / Training / Knowledge

Very high degree of independence, responsibility, and judgment
Maintains a professional image and relationships with faculty/students and all stakeholders
Must maintain confidentiality
Effectively resolves daily matters independently
Strong customer service orientation
Excellent verbal and written communication skills in both English and Arabic
Effective time management skills
Ability to handle multiple tasks and prioritize effectively

Job Description

Respond to inquiries and concerns promptly and professionally, ensuring each interaction is positive and solution-focused.

Investigate, research, and resolve issues through the computer systems, ensuring accurate and efficient solutions.

Appropriately transfer calls to relevant departments or staff when necessary, ensuring a seamless experience.

Ensure that unresolved issues are followed up in a timely manner until fully resolved, keeping callers informed throughout the process.

Maintain detailed and accurate records of interactions, including call logs, reports, and resolutions.

Recognize recurring issues and provide insights to supervisors on potential improvements or common concerns.

Perform any other tasks as assigned by the supervisor to support the smooth operation of the call center and university initiatives.

About American University in the Emirates (AUE):

The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Health Science, College of Media and Mass Communication, College of Computer Information Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by CAA (the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business), and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB) as of 2022.

The Bachelor of Computer Science in the College of Computer Information Technology is accredited by the Computing Accreditation Commission of ABET.

NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design, the designation of Substantial Equivalency with accredited programs in the United States.

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://americanuniversity.hire.trakstar.com/jobs/fk0z73q/

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

SOCIAL INITIATIVE:

Tele-Sales Executive, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Company Name: Arbitrage Marketing Management
Salary range: AED 2000 - 5000
Make Sure Your CV is ATS-friendly.

🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇦🇪 🇸🇦 🇶🇦 🇴🇲

What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

SOCIAL INITIATIVE:

Connectivity Centre Agent, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Connectivity Centre Agent

Connectivity Centre Agent
(14703)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a seasonal opportunity for a Connectivity Centre Agent to join our Rooms Division team at One&Only Royal Mirage Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships with our guests. Where you will be responsible for handling all calls, both internal and external in an efficient and courteous manner with high personalized service and attention to detail, as per the standards of One&Only. Project a favorable image of One&Only Royal Mirage to the public via telephonic interactions always. To assist in coordinating all guest requests in a timely manner and ensure proper function of Connectivity Center as the central communication point of the Resort.

Suitable candidate will be reporting directly to the Connectivity Centre Manager. He/She must be highly qualified and must have at least 1-2 years’ experience in a similar role in an upscale luxury hospitality industry or five-star hotels. He/She must have customer service background with strong attention to details and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Computer literacy including relevant software and experience in using an Opera system. Middle East/GCC experience is an advantage.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Please apply directly through this website and submit your most recent CV which includes a recent ID picture of you. Applications that do not meet the requirements will not be considered.

We Thank You for your interest at Kerzner – One&Only Resorts. Please note that only shortlisted candidates will be contacted.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://ae.indeed.com/viewjob?jk=6feeb7fd1b22e763&from=gd_vj&xpse=SoDy67I3im3PMvTNcR0LbzkdCdPP&xfps=e3dd7e6d-3032-4e7a-9cdf-31513c97830d

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

Middle East Jobs, Careers, Vacancies

Telephone Operator, Doha, Qatar

DETAILS TO REGISTER FOR THIS JOB:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

SOCIAL INITIATIVE:

Call Center Operator, Dubai, UAE

DETAILS TO REGISTER FOR THIS JOB:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

SOCIAL INITIATIVE:

Tele-Sales Executive, Dubai, UAE

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

SOCIAL INITIATIVE:

Connectivity Centre Agent, Dubai, UAE

DETAILS TO REGISTER FOR THIS JOB:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

SOCIAL INITIATIVE:

Popular Posts

ATS CV

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