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Director, Residential Technical Services, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Director, Residential Technical Services,

Job Summary

The Director, Residential Technical Services provides comprehensive technical services leadership for Kerzner International’s branded residential portfolio including Atlantis Residences and One&Only Private Homes globally. This position reports to the Senior Vice President, Design & Construction and requires extensive branded residential experience with a global luxury hospitality operator, ensuring all residential projects are delivered in line with design programs, technical specifications, and operational requirements while maintaining the highest standards of luxury residential development.

The role serves as the primary technical services resource for branded residential developments worldwide, providing expert guidance on all technical services matters throughout the sales and marketing strategy, design development, construction delivery, and operational handover. The position manages residential technical services from concept through completion ensuring residential design intent, brand standards, and owner expectations are achieved while coordinating with sales teams, developers, architects, and consultants on residential-specific requirements across diverse international markets.

Key Responsibilities

Provide comprehensive technical services leadership for branded residential portfolio including Atlantis and SIRO Residences and One&Only Private Homes globally
Serve as primary technical services resource for residential developments ensuring expertise throughout project lifecycle
Provide expert guidance on all technical services related items throughout sales and marketing strategy
Support residential sales teams with technical specifications, unit configurations, and customization frameworks
Align technical services deliverables with residential marketing collateral and sales documentation
Ensure all residential projects are delivered in line with design programs, technical specifications, and brand requirements
Develop and maintain residential technical services standards and guidelines for branded residential developments
Review and approve residential design deliverables ensuring alignment with luxury residential brand positioning
Provide technical expertise on residential unit layouts, finishes specifications, and MEP systems
Coordinate residential design development ensuring integration across architectural, interior, and engineering disciplines
Liaise with developers, architects, and consultants ensuring residential project requirements are incorporated into deliverables
Review residential design deliverables making necessary comments ensuring compliance with brand standards
Coordinate with Architect of Record and construction teams ensuring quality residential delivery on time and within budget
Oversee residential technical services from pre-design through production of as-built drawings
Ensure compliance with relevant residential codes, luxury specifications, and international building standards
Monitor residential construction reporting any deviations from design intent throughout project stages
Assist on-site teams in resolving residential design issues during construction with practical operational feedback
Provide technical guidance on residential mock-up units ensuring incorporation of all brand requirements
Coordinate residential amenity design including pools, spas, fitness centers, and private dining facilities
Provide technical services input on residential operational models and owner experience requirements
Support residential procurement activities providing technical guidance on FF&E and OS&E specifications for private homes
Develop residential technical services documentation including design briefs, specifications, and standards manuals
Prepare residential technical services presentations for developers, ownership groups, and residential stakeholders
Conduct site visits monitoring residential construction quality and technical implementation
Support new residential business development with technical services reviews and feasibility assessments
Coordinate with Residential Operations team on amenity design, unit configurations, and ownership experience delivery
Provide technical services guidance on residential customization programs and buyer modification processes
Ensure residential projects meet luxury hospitality standards while addressing unique residential ownership requirements
Collaborate with global residential team ensuring consistency in technical services delivery across portfolio
Stay current with luxury residential market trends, innovative building systems, and branded residential best practices

Skills, Experience & Educational Requirements

Bachelor’s degree in Architecture, Interior Design, Engineering, or related technical discipline required; Master’s degree preferred
12 years of progressive experience in branded residential technical services with global luxury hospitality operator essential
Proven track record delivering branded residences with internationally recognized luxury hospitality brands required
Deep expertise in luxury branded residential development across multiple international markets
Extensive experience with residential design standards, specifications, and luxury finishing
Strong technical knowledge of residential systems including MEP, building automation, and smart home technologies
Understanding of residential sales and marketing processes and how technical services supports commercial objectives
Experience providing technical guidance to sales teams on unit specifications and customization options
Proficiency in design software including AutoCAD, Revit, and Adobe Creative Suite
Knowledge of international residential building codes, luxury specifications, and compliance r
Excellent communication skills with ability to engage developers, architects, sales teams, and high-net-worth owners
Strong project management capabilities with ability to oversee multiple residential developments simultaneously
Understanding of luxury residential market dynamics and high-net-worth owner expectations
Experience with residential amenity design and private home technical specifications
Ability to balance luxury hospitality standards with residential ownership requirements
Proven ability to work under pressure, meet deadlines, and deliver exceptional quality
Self-motivated, approachable, and professional with strong stakeholder management
Willingness to travel extensively internationally to support residential projects globally

Company: Atlantis Dubai

Employment Type: Full Time

Education Level: Bachelor

Experience: 12 Years

Gender: Mixed

Job Type: Hospitality, Hotel

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://www.edarabia.com/director-residential-technical-services-atlantis-palm-dubai-uae/

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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.

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Front Office Manager, Al Majma‘ah, KSA

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Front Office Manager

Job Description

PRIMARY RESPONSIBILITIES

Maximizes occupancy and average rate at all time.
Closely coordinates room availability with the Director of Sales.
Maintains a good relationship with travel agents and tour operators.
Coordinates with in-house Engineering and Housekeeping to ensure that there is a maximum number of rooms available for sales at a given time.
Answers inquiries pertaining to hotel policies and services.
Handles guest complaints professionally.
Arranges for special services.
Ensures high standards of service at all time.
Maintains good relationship with guests and staff.
Reviews arrival lists and pre-set the VIP guests with GM and EAM.
Makes decisions regarding over-booking based on the hotel policies and standards in consultation with EAM.
Participates in yearly forecasting and budgeting with senior management.
Observes and analyzes competitive hotels.
Prepares reports as required.
Supports and determines training programs and prepares an annual training plan. Works with Training Manager to have an active ongoing training plan in progress.
Works with Reservations to assist the control of opened and closed dates, availability and condition of rooms and suites, and guest arrival patterns.
Analyzes revenue and expenses results monthly.
Assists in recruiting and selecting staff.
Reports to the senior management regarding to unusual events (revenue, occupancy and guest complaints).
Ensures daily manager log-book is maintained.
Reviews VIP and arrival lists.
Monitors credit policies and audits daily credit report on guest rooms where needed.
Holds monthly, staff meetings with minutes taken and submitted to concerned persons.
Develops employee recognition programs for his/her operating areas.
Complies with company policies and standards.
Ensures a high quality of secretarial service at the Business Center.
To be familiar with emergency procedures of the hotel.
Performs other duties as assigned by supervisor.
Interacting with clients, guests, and VIPs in the lobby. Making sure guests’ are satisfied with the hotel services and provide immediate resolutions or assistances.

ADMINISTRATIVE RESPONSIBILITIES

Acknowledges and screens daily work schedule.
Conducts daily briefing and de-briefing to heads of concerned sections.
Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
Establishes two-way communication with related departments.
Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
Manages time effectively by meeting deadlines on time.
Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.
Completes the profit and capital expenditure budget effectively and timely.
Identifies and solves problems in a professional manner.

TECHNICAL RESPONSIBILITIES

Knows and understands the job description of all positions in his/her department and beware of others.
Knows and understands policies relating to his/her department and others.
Recognizes good quality products and presentation.
Checks and improves all service standards established by the company.
Supervises staff activities to maximize revenue and minimize costs.
Provides assistance to the staff when required during peak periods.
Maintains grooming standards for all personnel.
Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
Manages wastes by reducing and recycling the wastes, change staff behavior to carefully use all resources.

COMMERCIAL RESPONSIBILITIES

Communicates effectively with guest, clients, business partners and employees.
To be a good sales person to promote hotel’s image and businesses.
Participates community projects or activities in order to promote the hotel’s image and cooperation to improve community relationship.

HUMAN RESOURCES RESPONSIBILITIES

Coaches and counsels all staff when applicable.
Evaluate objectively the performance of staff in his/her responsibilities.
Provides training to all staff in his/her department regularly.
Motivates staff to grow within the company.
Develops him/herself to be better manager at all times.

RELATIONSHIP

Reports to Director of Rooms and works closely other department heads to ensure maximum guests satisfaction is delivered.
Directs and supervises activities of the departments concurred
Coordinates with other managers to ensure smooth operations and all activities of the hotel.
Interacts with clients, guests, government officials, supplies, and other important
Individual in the community in promoting the hotel.
To be able to communicate with guests effectively and efficiently.

OTHERS

Continuous learning through own IDP.
Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY’S CULTURE

Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENTS

Minimum education of Bachelor degree in Hotel Management or relevant discipline.
Minimum of 8 years in Front Office experience in a similar capacity preferably in a 5 star class environment.
Knowledgeable in Front Office Operations.
Have excellent English communication skills both in written and spoken.
Possess professional disposition with excellent interpersonal skills.

Information

Date Posted

July 1, 2025

Location

Dusit Princess Al Majma'ah, Riyadh

Division

Rooms

Minimum Experience

8 Year

Qualification

Bachelor Degree

Career Level

Manager

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://careers.dusit.com/job/dusit-princess-al-majmaah-riyadh-front-office-manager/

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

SOCIAL INITIATIVE:

Director of Operations, Kuwait City, Kuwait

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Director of Operations

Director of Operations

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.

What will I be doing?

As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
Respond to audits that are completed by the company to ensure continual improvement is achieved
Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
Comply and exceed hotel and company Service Standards
Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
Hold regular briefings and communication meetings with the HOD team

What are we looking for?

A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, attitude, behaviours, skills, and values that follow:

A degree or diploma in Hotel Management or equivalent
Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
Experience in managing budgets, revenue proposals and forecasting results
In-depth knowledge of the hotel / leisure / service sector
Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
Accountable and resilient
Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of the hotel property management systems
Previous experience in the same or similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://jobs.hilton.com/us/en/job/HOT0CBLD/Director-of-Operations

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

SOCIAL INITIATIVE:

HIA Lounges Manager, Doha, Qatar

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need an HIA Lounges Manager,

General Information

Ref #

227852

Location

Qatar-Doha

Job family

Customer Service

Closing Date: 2026-04-22

Description

About the role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Lounges team as a HIA Lounges Manager who will manage a safe work environment and cost-effective operation by liaising with service suppliers and stakeholders to ensure QR customer service standards are met or exceeded at all times. Ensure high quality of service is maintained which surpasses competitor standards by managing the operations smoothly to ensure internal and external customer needs are met. Work along with commercials sales and lounges team to ensure overall revenue of the business is achieved. Manage duty managers/officers by ensuring standards and procedures are followed while all company values are achieved by all staff through robust performance management strategies. Ensure effective coordination with internal and external airport agencies and authorities to assure delivery of highest standard of services. Deliver the Senior Management vision and strategy that aligns with the company’s vision.

Operational

Suggest new and innovative projects to the Management by regularly analyzing customer feedback and by reviewing product quality and standards. Constantly strive to upgrade the product and services quality to uplift the existing standards.
Ensure that all approved enhancements concerning Lounge infrastructure, facilities, training and skill development of staff and service delivery standard, are to be achieved within the laid down time under budgetary allocation. Identify departmental training needs and the implementation of training programs to ensure employees are well trained to provide exceptional services to customers.
Manage lounge operations, along with ensuring that products and services offered to the customers are reviewed as per Standard Operating Procedures (SOPs) on a regular basis and adopt necessary changes for smooth operations.
Constantly plan and review the laid down procedures/processes for achieving departmental and company targets by developing the required skills in a time bound manner.
Assist Line Manager in developing policies and procedures to enhance and ensure strict quality procedures are followed, continuously update written policies and procedures to reflect state-of-the-art techniques, equipment and terminology within specified areas of the lounges.
Support department and line manager with operational/administrative issues in order to enhance standard of productivity and service deliveries matching Qatar Airways’5 star set standards.
Investigate and conclude incidents or accidents report in most judicious manner and compile a report as lay down under group directives.
Manage crisis management program in the event of incident or accident and be fully familiar with the local emergency response plan through regular trainings and constantly evaluate for further improvement in regular manner. Report to line manager on irregular lounge operations, in advance when possible and as soon as the situation arises, ensure operations are running smoothly.
Establish standard controls that assure a high level of quality control and consistency to mainly develop and implement processes within lounges for new services and service standards through CDMS, Standard Operating Procedures (SOPs), evaluations, workshops and meetings.
Identify benchmarks within the airline/service industry and develop concepts to raise the service delivery level implementing customer service enhancements.
Establish measurable Key Performance Indicators for the section in accordance with the set of business targets given for the financial year.
Perform other department duties related to his / her position as directed by the Head of the Department

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

Qualification

About You:

High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 7 years of job-related experience OR Bachelor’s Degree or Equivalent with Minimum 6 years of job-related experience.

Essential

Minimum 6 years of job-related experience in a Luxury hotel/Airport Lounges or in a similar establishment
Previous management of a Front Office
Practical and technical knowledge
Command of English language
Manage workflow and lead a multicultural team
Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members

Preferred

Hospitality background/Hotel experience
Food and Beverage experience in a 5-star environment will be an added benefit
GCC experience

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=227852

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://careers.qatarairways.com/global/JobDetail/HIA-Lounges-Manager/27009

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

Job Summary

Key Responsibilities

Skills, Experience & Educational Requirements

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Job Description

Information

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General Information

Description

Qualification

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