------------------------------
First Name: Vipin yadav
E-Mail Address: rockyvipinsln1999@gmail.com
Country: India
Phone: 7704954851
Current Job Designation: Sale's and marketing, Sale's Executive
Job Designation Applying For: Sale's man,
Total Years of Experience: 5
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Jamin
E-Mail Address: jamingilljohnson@gmail.com
Country: United Arab Emirates
Phone: 0581810948
Current Job Designation: Senior Financial Analyst
Job Designation Applying For: Financial Analyst
Total Years of Experience: 3
Copy your Resume / CV in this box: JAMIN GILL JOHNSON
Senior FP&A Analyst | Finance Business Partner | UAE/GCC
Dubai, UAE | Visit Visa – Immediately Available | Open to All Industries
+971 581 810 948 | jamingilljohnson@gmail.com | linkedin.com/in/jamin-gill-johnson
PROFILE SUMMARY
Senior FP&A Analyst and Finance Business Partner with 3+ years of experience in budgeting, rolling forecasts, P&L consolidation, variance analysis, and management reporting within a global ERP-driven consulting environment. Proficient in SAP BI/BO, Oracle HFM, Power BI, Power Query, and Macros-driven automation. Track record of €25M portfolio ownership, EBITDA bridge analysis, board pack preparation, IFRS-aligned reporting, VAT-compliant processes, and measurable process efficiency gains. Leverages Microsoft Copilot for workflow optimisation. Immediately available in Dubai, UAE, targeting Senior FP&A and Finance Business Partner roles across the UAE and GCC.
WORK EXPERIENCE
Senior Analyst – Finance | Capgemini Technology Services India Ltd. Jan 2024 – Aug 2025
Pune, India | Global Financial Operations – Technology Business Unit | ERP: SAP BI/BO, Oracle HFM
• Led FP&A and P&L consolidation for a €25M portfolio across 4 annual reporting cycles, with cost centre-level accountability across 3+ business units.
• Managed rolling forecasts, budgets, flash reports, EBITDA bridge, and variance analysis decks for 5+ stakeholders, enabling leadership to guide cost allocation and resource decisions.
• Prepared trend, sensitivity, and variance analysis reports identifying cost and revenue drivers; outputs informed corrective action on deviations of up to 8% across 3+ cost centres.
• Produced management accounts and board pack inputs — DSO, utilisation, working capital — via SAP BI/BO for onshore stakeholders.
• Built Power BI dashboards and Power Query pipelines, reducing reporting effort by ~30% across 8+ accounts.
• Automated ERP data extraction and intercompany reconciliation via Macros and Power Query, supporting a 3-day month-end close.
• Leveraged Microsoft Copilot to accelerate report drafting, variance commentary, and financial data summarisation.
• Developed financial modelling and consolidation templates maintaining ~5% variance tolerance; maintained 10+ SOPs for reporting compliance.
• Partnered with cross-functional and onshore teams as Finance Business Partner to resolve ERP discrepancies; awarded Rising Star Award for forecast accuracy and client satisfaction.
Analyst – Finance | Capgemini Technology Services India Ltd. Aug 2022 – Dec 2023
Pune, India | Global Financial Operations – Technology Business Unit
• Supported FP&A activities — budgeting, rolling forecasts, actuals, and P&L consolidation across 2 business units, contributing to EBITDA and cost centre performance tracking.
• Performed data extraction, validation, and reconciliations across SAP BI/BO and Oracle HFM (1,000+ records/month).
• Conducted monthly budget vs. actuals variance analysis, flagging deviations of up to 8% for corrective action by senior management.
• Assisted in month-end close, management reporting packs, and scenario analysis inputs within a 3-day close cycle.
• Supported cash flow forecasting and working capital tracking under IFRS-aligned and VAT-compliant reporting standards.
EDUCATION
Bachelor of Commerce – Banking & Finance | MIT World Peace University, Pune Jul 2019 – Jun 2022
Certifications and Achievements
• Excel Power Tools for Data Analysis – Macquarie University (Coursera)
• Rising Star Award – Capgemini (Q3): Recognised for forecast accuracy, client satisfaction, and consistent high-quality delivery across FP&A and management reporting cycles.
PROFESSIONAL SKILLS & SYSTEMS
Finance & FP&A: Budgeting, Rolling Forecasts, P&L Consolidation, Variance Analysis, EBITDA Bridge Analysis, Scenario & Sensitivity Analysis, Management Accounts Preparation, Board Pack Preparation, KPI & Performance Reporting, Month-End Close, Cash Flow Forecasting, Working Capital Management, Cost Centre Ownership, Intercompany Reconciliation, Consolidation Adjustments, IFRS-Aligned Reporting (IFRS 15, IFRS 16 awareness), VAT-Compliant Processes (UAE FTA Framework), Bottom-Up Forecasting, Financial Modelling, Flash Reports
Systems & Tools: SAP BI/BO, Oracle HFM (Hyperion Financial Management), SmartView, Power BI, Power Query, Advanced Excel (PivotTables, VLOOKUP, Macros), ERP Systems, Microsoft Copilot, Microsoft Office Suite
Soft Skills: Finance Business Partnering, Stakeholder Management, Cross-functional Collaboration, Executive Reporting, Process Improvement, SOP Development, AI-Assisted Workflows, Intelligent Automation
Languages: English (Professional) | Malayalam (Native) | Hindi (Conversational)
------------------------------
First Name: Jamin
E-Mail Address: jamingilljohnson@gmail.com
Country: United Arab Emirates
Phone: 0581810948
Current Job Designation: Senior Financial Analyst
Job Designation Applying For: Financial Analyst
Total Years of Experience: 3
Copy your Resume / CV in this box: JAMIN GILL JOHNSON
Senior FP&A Analyst | Finance Business Partner | UAE/GCC
Dubai, UAE | Visit Visa – Immediately Available | Open to All Industries
+971 581 810 948 | jamingilljohnson@gmail.com | linkedin.com/in/jamin-gill-johnson
PROFILE SUMMARY
Senior FP&A Analyst and Finance Business Partner with 3+ years of experience in budgeting, rolling forecasts, P&L consolidation, variance analysis, and management reporting within a global ERP-driven consulting environment. Proficient in SAP BI/BO, Oracle HFM, Power BI, Power Query, and Macros-driven automation. Track record of €25M portfolio ownership, EBITDA bridge analysis, board pack preparation, IFRS-aligned reporting, VAT-compliant processes, and measurable process efficiency gains. Leverages Microsoft Copilot for workflow optimisation. Immediately available in Dubai, UAE, targeting Senior FP&A and Finance Business Partner roles across the UAE and GCC.
WORK EXPERIENCE
Senior Analyst – Finance | Capgemini Technology Services India Ltd. Jan 2024 – Aug 2025
Pune, India | Global Financial Operations – Technology Business Unit | ERP: SAP BI/BO, Oracle HFM
• Led FP&A and P&L consolidation for a €25M portfolio across 4 annual reporting cycles, with cost centre-level accountability across 3+ business units.
• Managed rolling forecasts, budgets, flash reports, EBITDA bridge, and variance analysis decks for 5+ stakeholders, enabling leadership to guide cost allocation and resource decisions.
• Prepared trend, sensitivity, and variance analysis reports identifying cost and revenue drivers; outputs informed corrective action on deviations of up to 8% across 3+ cost centres.
• Produced management accounts and board pack inputs — DSO, utilisation, working capital — via SAP BI/BO for onshore stakeholders.
• Built Power BI dashboards and Power Query pipelines, reducing reporting effort by ~30% across 8+ accounts.
• Automated ERP data extraction and intercompany reconciliation via Macros and Power Query, supporting a 3-day month-end close.
• Leveraged Microsoft Copilot to accelerate report drafting, variance commentary, and financial data summarisation.
• Developed financial modelling and consolidation templates maintaining ~5% variance tolerance; maintained 10+ SOPs for reporting compliance.
• Partnered with cross-functional and onshore teams as Finance Business Partner to resolve ERP discrepancies; awarded Rising Star Award for forecast accuracy and client satisfaction.
Analyst – Finance | Capgemini Technology Services India Ltd. Aug 2022 – Dec 2023
Pune, India | Global Financial Operations – Technology Business Unit
• Supported FP&A activities — budgeting, rolling forecasts, actuals, and P&L consolidation across 2 business units, contributing to EBITDA and cost centre performance tracking.
• Performed data extraction, validation, and reconciliations across SAP BI/BO and Oracle HFM (1,000+ records/month).
• Conducted monthly budget vs. actuals variance analysis, flagging deviations of up to 8% for corrective action by senior management.
• Assisted in month-end close, management reporting packs, and scenario analysis inputs within a 3-day close cycle.
• Supported cash flow forecasting and working capital tracking under IFRS-aligned and VAT-compliant reporting standards.
EDUCATION
Bachelor of Commerce – Banking & Finance | MIT World Peace University, Pune Jul 2019 – Jun 2022
Certifications and Achievements
• Excel Power Tools for Data Analysis – Macquarie University (Coursera)
• Rising Star Award – Capgemini (Q3): Recognised for forecast accuracy, client satisfaction, and consistent high-quality delivery across FP&A and management reporting cycles.
PROFESSIONAL SKILLS & SYSTEMS
Finance & FP&A: Budgeting, Rolling Forecasts, P&L Consolidation, Variance Analysis, EBITDA Bridge Analysis, Scenario & Sensitivity Analysis, Management Accounts Preparation, Board Pack Preparation, KPI & Performance Reporting, Month-End Close, Cash Flow Forecasting, Working Capital Management, Cost Centre Ownership, Intercompany Reconciliation, Consolidation Adjustments, IFRS-Aligned Reporting (IFRS 15, IFRS 16 awareness), VAT-Compliant Processes (UAE FTA Framework), Bottom-Up Forecasting, Financial Modelling, Flash Reports
Systems & Tools: SAP BI/BO, Oracle HFM (Hyperion Financial Management), SmartView, Power BI, Power Query, Advanced Excel (PivotTables, VLOOKUP, Macros), ERP Systems, Microsoft Copilot, Microsoft Office Suite
Soft Skills: Finance Business Partnering, Stakeholder Management, Cross-functional Collaboration, Executive Reporting, Process Improvement, SOP Development, AI-Assisted Workflows, Intelligent Automation
Languages: English (Professional) | Malayalam (Native) | Hindi (Conversational)
------------------------------
Candidate
------------------------------
First Name: Esarapu Mani kumar
E-Mail Address: esarapukumar@gmail.com
Country: India
Phone: +917799425666
Current Job Designation: Automotive Service Manager
Job Designation Applying For: Automotive Works Manager
Total Years of Experience: 20 years
Copy your Resume / CV in this box: Dear Sir,
I am writing to express my keen interest in the position of Works Manager within your esteemed organization. With over 20 years of extensive experience in automobile service maintenance, workshop operations, and customer relationship management, I have developed strong technical and supervisory capabilities that align well with this role.
Currently, I am working as AGM – Service at M&N Motors Pvt. Ltd., where I oversee end-to-end workshop operations, manpower management, quality control,Bodyshop Management and customer satisfaction initiatives. My professional background includes long-term experience with Mahindra & Mahindra and Ford India, where I consistently delivered improved CSI scores, enhanced operational efficiency, and ensured strict adherence to company standards.
My core competencies include:
- Workshop and manpower supervision
- Preventive and corrective maintenance
- Warranty and spare parts management
- EV and IC engine servicing
- Quality assurance (Fixed Right First Time)
- Safety compliance and process improvement
- Handling corporate and fleet customers
I am highly motivated to contribute my skills and experience to projects in the Middle East, and I am fully prepared to relocate. I hold a valid passport and am committed to professional excellence, teamwork, and achieving organizational objectives.
I would welcome the opportunity to discuss how my experience can add value to your organization.
Thank you
------------------------------
First Name: Esarapu Mani kumar
E-Mail Address: esarapukumar@gmail.com
Country: India
Phone: +917799425666
Current Job Designation: Automotive Service Manager
Job Designation Applying For: Automotive Works Manager
Total Years of Experience: 20 years
Copy your Resume / CV in this box: Dear Sir,
I am writing to express my keen interest in the position of Works Manager within your esteemed organization. With over 20 years of extensive experience in automobile service maintenance, workshop operations, and customer relationship management, I have developed strong technical and supervisory capabilities that align well with this role.
Currently, I am working as AGM – Service at M&N Motors Pvt. Ltd., where I oversee end-to-end workshop operations, manpower management, quality control,Bodyshop Management and customer satisfaction initiatives. My professional background includes long-term experience with Mahindra & Mahindra and Ford India, where I consistently delivered improved CSI scores, enhanced operational efficiency, and ensured strict adherence to company standards.
My core competencies include:
- Workshop and manpower supervision
- Preventive and corrective maintenance
- Warranty and spare parts management
- EV and IC engine servicing
- Quality assurance (Fixed Right First Time)
- Safety compliance and process improvement
- Handling corporate and fleet customers
I am highly motivated to contribute my skills and experience to projects in the Middle East, and I am fully prepared to relocate. I hold a valid passport and am committed to professional excellence, teamwork, and achieving organizational objectives.
I would welcome the opportunity to discuss how my experience can add value to your organization.
Thank you
------------------------------
Candidate
------------------------------
First Name: Chadi Mrad
E-Mail Address: shadymrad@hotmail.com
Country: United Kingdom
Phone: +447500022033
Current Job Designation: English Teacher
Job Designation Applying For: English Teacher
Total Years of Experience: 18
Copy your Resume / CV in this box: CHADI MRAD
Address: 171 Kirkstall Lane, Leeds, UK
Phone: +447500022033 or +96170742704
Email: shadymrad@hotmail.com
DOB: 01-08-1978; Male; Lebanese
PROFESSIONAL SUMMARY
I am a dedicated English language teacher with 18 years of international teaching experience across the UK, Saudi Arabia, and Lebanon. Proven expertise in academic English, English literature, ESL, EFL, IGCSE, GCSE, A Levels, and IELTS. I am skilled in curriculum development, classroom management, assessment, and e-learning integration. Strong record in preparing students for examinations and creating inclusive learning environments. Multilingual in English (near native), Arabic (native), and French (fluent).
PROFESSIONAL EXPERIENCE
ENGLISH LANGUAGE AND LITERATURE TEACHER
VERITAS EDUCATION, LEEDS, UK, January 2024 – Present
• Deliver GCSE and A-Level English Language and Literature courses.
• Prepared over 120 students annually for IGCSE English, with 82% achieving grades A–C.
• Foster engaging and inclusive classroom environments.
• Develop teaching materials and resources for students.
ESL TEACHER (SUMMER SCHOOL)
TWIN GROUP, ST EDMUND'S SCHOOL, LONDON, UK, June 2025–August 2025
• Taught international students ESL in intensive summer language programmes.
• Designed interactive lessons to boost speaking and listening skills.
• Managed classroom behavior and supported student progress.
• Delivered engaging and structured lessons to diverse learners
ESL TEACHER
UNIVERSITY OF NOTTINGHAM, NOTTINGHAM, UK, June 2024 – August 2024
• Led Academic English classes for university-level students.
• Developed assessments to support learner progress.
• Provided feedback and guidance on academic writing.
• Monitored student achievement and academic growth.
IGCSE AND IELTS TEACHER
AL KAWTHAR INTERNATIONAL SCHOOL, JEDDAH, KSA, September 2021 – September 2022
• Taught IGCSE, A Levels, and IELTS preparation.
• Monitored student progress through regular assessment.
• Developed resources to improve exam outcomes.
• Provided feedback and guidance to students for exam success.
ENGLISH LANGUAGE INSTRUCTOR
UNIVERSITY OF BUSINESS AND TECHNOLOGY, JEDDAH, KSA, September 2011 – August 2021
• Delivered academic English, IELTS, and ESL to college students.
• Served as IELTS examiner and level leader.
• Coordinated the English language programme and assessments.
• Mentored students and helped with their language acquisition.
ENGLISH LANGUAGE TEACHER
SAUDI INSTITUTE FOR HEALTH SERVICES, JEDDAH, KSA, February 2007–July 2011
• Delivered medical English and English as a second language to college students.
• Served as TOEFL examiner.
• Coordinated the English language programme and assessments.
• Taught English language through movies
EDUCATION
MASTER OF SCIENCE IN SPORT COACHING, LEEDS BECKETT UNIVERSITY, UK, 2023 – 2024
DIPLOMA IN FOOTBALL COACHING, STEP AHEAD SCHOOL OF SPORTS, UK, 2022 – 2023
MASTER OF ARTS IN EDUCATION, LEBANESE AMERICAN UNIVERSITY, LEBANON, 2021 – 2022
TESOL & TEFL PROFESSIONAL COURSE (120 HOURS), MIDWEST EDUCATION GROUP, USA, 2012 – 2013
BACHELOR'S DEGREE IN ENGLISH LANGUAGE & LITERATURE, LEBANESE UNIVERSITY, LEBANON, 2001 – 2005
CERTIFICATE OF PROFICIENCY IN ENGLISH, UNIVERSITY OF MICHIGAN, USA, 2000 – 2001
PROFESSIONAL DEVELOPMENT & TRAINING
• Engaging and Inspiring Students in English Lessons (August 2025)
• Safeguarding for Activity Staff, UK Accreditation (March 2025)
• Safeguarding for Teachers, UK Certified (July 2024)
• Global Ambassador at Leeds Beckett University (December 2023)
• IELTS Examiner Certification (April 2018)
• 120-Hour Intensive TESOL and TEFL (May 2013)
• The Art and Science of Teaching and Learning (October 2009)
TECHNICAL SKILLS
• PowerPoint
• Google Classroom
• Moodle
• Microsoft Teams
• Word
• Zoom
• SIMS
• Smartboard
• Turnitin
• Excel
AREAS OF EXPERTISE
• Lesson Planning
• Communication
• Decision-making
• Leadership
• Class management
• Organization
• Problem-solving
• Teamwork
• Time management
• Adaptability
LANGUAGES
• Arabic: Native
• English: near-native
• French: Fluent
------------------------------
First Name: Chadi Mrad
E-Mail Address: shadymrad@hotmail.com
Country: United Kingdom
Phone: +447500022033
Current Job Designation: English Teacher
Job Designation Applying For: English Teacher
Total Years of Experience: 18
Copy your Resume / CV in this box: CHADI MRAD
Address: 171 Kirkstall Lane, Leeds, UK
Phone: +447500022033 or +96170742704
Email: shadymrad@hotmail.com
DOB: 01-08-1978; Male; Lebanese
PROFESSIONAL SUMMARY
I am a dedicated English language teacher with 18 years of international teaching experience across the UK, Saudi Arabia, and Lebanon. Proven expertise in academic English, English literature, ESL, EFL, IGCSE, GCSE, A Levels, and IELTS. I am skilled in curriculum development, classroom management, assessment, and e-learning integration. Strong record in preparing students for examinations and creating inclusive learning environments. Multilingual in English (near native), Arabic (native), and French (fluent).
PROFESSIONAL EXPERIENCE
ENGLISH LANGUAGE AND LITERATURE TEACHER
VERITAS EDUCATION, LEEDS, UK, January 2024 – Present
• Deliver GCSE and A-Level English Language and Literature courses.
• Prepared over 120 students annually for IGCSE English, with 82% achieving grades A–C.
• Foster engaging and inclusive classroom environments.
• Develop teaching materials and resources for students.
ESL TEACHER (SUMMER SCHOOL)
TWIN GROUP, ST EDMUND'S SCHOOL, LONDON, UK, June 2025–August 2025
• Taught international students ESL in intensive summer language programmes.
• Designed interactive lessons to boost speaking and listening skills.
• Managed classroom behavior and supported student progress.
• Delivered engaging and structured lessons to diverse learners
ESL TEACHER
UNIVERSITY OF NOTTINGHAM, NOTTINGHAM, UK, June 2024 – August 2024
• Led Academic English classes for university-level students.
• Developed assessments to support learner progress.
• Provided feedback and guidance on academic writing.
• Monitored student achievement and academic growth.
IGCSE AND IELTS TEACHER
AL KAWTHAR INTERNATIONAL SCHOOL, JEDDAH, KSA, September 2021 – September 2022
• Taught IGCSE, A Levels, and IELTS preparation.
• Monitored student progress through regular assessment.
• Developed resources to improve exam outcomes.
• Provided feedback and guidance to students for exam success.
ENGLISH LANGUAGE INSTRUCTOR
UNIVERSITY OF BUSINESS AND TECHNOLOGY, JEDDAH, KSA, September 2011 – August 2021
• Delivered academic English, IELTS, and ESL to college students.
• Served as IELTS examiner and level leader.
• Coordinated the English language programme and assessments.
• Mentored students and helped with their language acquisition.
ENGLISH LANGUAGE TEACHER
SAUDI INSTITUTE FOR HEALTH SERVICES, JEDDAH, KSA, February 2007–July 2011
• Delivered medical English and English as a second language to college students.
• Served as TOEFL examiner.
• Coordinated the English language programme and assessments.
• Taught English language through movies
EDUCATION
MASTER OF SCIENCE IN SPORT COACHING, LEEDS BECKETT UNIVERSITY, UK, 2023 – 2024
DIPLOMA IN FOOTBALL COACHING, STEP AHEAD SCHOOL OF SPORTS, UK, 2022 – 2023
MASTER OF ARTS IN EDUCATION, LEBANESE AMERICAN UNIVERSITY, LEBANON, 2021 – 2022
TESOL & TEFL PROFESSIONAL COURSE (120 HOURS), MIDWEST EDUCATION GROUP, USA, 2012 – 2013
BACHELOR'S DEGREE IN ENGLISH LANGUAGE & LITERATURE, LEBANESE UNIVERSITY, LEBANON, 2001 – 2005
CERTIFICATE OF PROFICIENCY IN ENGLISH, UNIVERSITY OF MICHIGAN, USA, 2000 – 2001
PROFESSIONAL DEVELOPMENT & TRAINING
• Engaging and Inspiring Students in English Lessons (August 2025)
• Safeguarding for Activity Staff, UK Accreditation (March 2025)
• Safeguarding for Teachers, UK Certified (July 2024)
• Global Ambassador at Leeds Beckett University (December 2023)
• IELTS Examiner Certification (April 2018)
• 120-Hour Intensive TESOL and TEFL (May 2013)
• The Art and Science of Teaching and Learning (October 2009)
TECHNICAL SKILLS
• PowerPoint
• Google Classroom
• Moodle
• Microsoft Teams
• Word
• Zoom
• SIMS
• Smartboard
• Turnitin
• Excel
AREAS OF EXPERTISE
• Lesson Planning
• Communication
• Decision-making
• Leadership
• Class management
• Organization
• Problem-solving
• Teamwork
• Time management
• Adaptability
LANGUAGES
• Arabic: Native
• English: near-native
• French: Fluent
------------------------------
Candidate
------------------------------
First Name: Syed Umair
E-Mail Address: sd.m.umair@gmail.com
Country: Pakistan
Phone: 03334725229
Current Job Designation: Head of Trade Marketing
Job Designation Applying For: Head of Sales, Exports, Marketing
Total Years of Experience: 18
Copy your Resume / CV in this box: Syed Muhammad Umair
Global Sales & Marketing Leader
Phone: +92 333 4725229, Email: sd.m.umair@gmail.com, Address: Pakistan
________________________________________
Professional Summary
Results-driven Sales & Marketing Leader with 15+ years of experience driving global revenue growth and market expansion in Fast-Moving Consumer Goods. Expertise in international sales, trade marketing, digital strategies, and e-commerce across Pakistan, GCC, Sri Lanka and African markets. Skilled in cross-cultural negotiations, distributor management, and delivering growth through data-driven strategies. Recognized for launching global brands and optimizing international networks.
________________________________________
Core Competencies
• Global Sales & Market Expansion
• Cross-Cultural Relationship Management
• International Distributor & Key Account Management
• Digital Marketing & E-Commerce
• Trade Marketing & Go-to-Market Strategy
• Strategic Negotiation & Contract Management
• Data-Driven Sales Optimization
________________________________________
Professional Experience
Head of Trade Marketing
Packages Ltd, Pakistan (S.C. Johnson, Rose Petal Tissues & Embrace Sanitary Pads)
Feb 2024 – Present
• Lead trade marketing (USD 69M turnover), driving global-standard strategies.
• Execute channel strategies using market trends and shopper insights, optimizing trade budgets for promotions and in-store activations.
• Achieve top ROI via KPIs (sales lift, market share, retailer compliance).
• Mentored 6 trade marketing professionals, improving performance by 15% in campaigns.
• Launched S.C. Johnson's Mr. Muscle brand, ensuring international branding consistency.
Regional Sales Manager, Packages Ltd, Pakistan (Sep 2022 – Jan 2024)
• Drove USD 22M sales turnover, 45 distributors, 250+ key accounts, and 140-person team.
• Secured Best Region Award 2022 (14% volume growth) and 2023 (5% growth).
• Launched Embrace Sanitary Pads in a saturated market, increasing tissue market share by 7% through targeted campaigns.
• Implemented cloud-based CRM systems Sales Force to optimize sales pipelines, customer data, and data-driven strategies for revenue growth and client retention.
Export Sales Manager, Packages Ltd, Pakistan (Feb 2020 – Aug 2022)
• Pioneered export sales of tissues to Sri Lanka, Qatar, UAE, KSA, Afghanistan, and CIS countries.
• Developed e-commerce and digital marketing strategies via Alibaba to boost B2B sales.
• Established distributor networks in GCC and CIS, securing supermarket contracts.
• Represented company at global trade shows (Gulfood, Paperworld), boosting export by 15%.
Key Account Manager, Packages Ltd, Pakistan (Jan 2018 – Jan 2020)
• Spearheaded key accounts (Carrefour, Metro, Daraz), achieving 20%+ SKU sales growth.
• Awarded Best Key Account Manager (2018–2019) for client relationship excellence.
• Launched S.C. Johnson and Rose Petal SKUs, improving shelf share by 15%.
Sales Manager, IFFCO Group, UAE
Jan 2015 – Nov 2017
• Drove USD 22M multi-channel sales (Modern Trade, HORECA) in Gulf region.
• Increased sales by 8% through strategic product placements in competitive retail landscape.
• Led cross-border negotiations and client engagement initiatives.
Sales & Marketing Manager, Nutro-Fit, UAE (Health & Beauty)
Dec 2013 – Dec 2014
Launched Max Muscles and AVA brands in GCC via e-commerce, achieving 12% market penetration, and sourced MENA distributors to expand regional presence.
Area Sales Manager, Packages Group, Pakistan
Nov 2008 – Nov 2013
Led a $6M sales operation, 27 distributors, 100 key accounts, and a 45-person team, earning the Best ASM award in 2012 for achieving 12% value & 5% volume growth.
________________________________________
Education
Master in Marketing Communication
Middlesex University, UK | 2016 – 2017
Thesis Work: Implication of Digital Marketing (social media) for small medium FMCG companies when entering into new markets.
MBA (Marketing)
COMSATS Institute of Information Technology, Pakistan | 2006 – 2008
Key Skills
• CRM: Salesforce & HubSpot
• ERP: SAP & Oracle
• Analytics: Google Analytics
• E-Commerce: Alibaba, Global Sources & Daraz
• Budget Management
• Languages: English (Fluent), Urdu (Native), Arabic (Conversational)
Interests
• Blogging on global sales trends
• Networking with international business communities
------------------------------
First Name: Syed Umair
E-Mail Address: sd.m.umair@gmail.com
Country: Pakistan
Phone: 03334725229
Current Job Designation: Head of Trade Marketing
Job Designation Applying For: Head of Sales, Exports, Marketing
Total Years of Experience: 18
Copy your Resume / CV in this box: Syed Muhammad Umair
Global Sales & Marketing Leader
Phone: +92 333 4725229, Email: sd.m.umair@gmail.com, Address: Pakistan
________________________________________
Professional Summary
Results-driven Sales & Marketing Leader with 15+ years of experience driving global revenue growth and market expansion in Fast-Moving Consumer Goods. Expertise in international sales, trade marketing, digital strategies, and e-commerce across Pakistan, GCC, Sri Lanka and African markets. Skilled in cross-cultural negotiations, distributor management, and delivering growth through data-driven strategies. Recognized for launching global brands and optimizing international networks.
________________________________________
Core Competencies
• Global Sales & Market Expansion
• Cross-Cultural Relationship Management
• International Distributor & Key Account Management
• Digital Marketing & E-Commerce
• Trade Marketing & Go-to-Market Strategy
• Strategic Negotiation & Contract Management
• Data-Driven Sales Optimization
________________________________________
Professional Experience
Head of Trade Marketing
Packages Ltd, Pakistan (S.C. Johnson, Rose Petal Tissues & Embrace Sanitary Pads)
Feb 2024 – Present
• Lead trade marketing (USD 69M turnover), driving global-standard strategies.
• Execute channel strategies using market trends and shopper insights, optimizing trade budgets for promotions and in-store activations.
• Achieve top ROI via KPIs (sales lift, market share, retailer compliance).
• Mentored 6 trade marketing professionals, improving performance by 15% in campaigns.
• Launched S.C. Johnson's Mr. Muscle brand, ensuring international branding consistency.
Regional Sales Manager, Packages Ltd, Pakistan (Sep 2022 – Jan 2024)
• Drove USD 22M sales turnover, 45 distributors, 250+ key accounts, and 140-person team.
• Secured Best Region Award 2022 (14% volume growth) and 2023 (5% growth).
• Launched Embrace Sanitary Pads in a saturated market, increasing tissue market share by 7% through targeted campaigns.
• Implemented cloud-based CRM systems Sales Force to optimize sales pipelines, customer data, and data-driven strategies for revenue growth and client retention.
Export Sales Manager, Packages Ltd, Pakistan (Feb 2020 – Aug 2022)
• Pioneered export sales of tissues to Sri Lanka, Qatar, UAE, KSA, Afghanistan, and CIS countries.
• Developed e-commerce and digital marketing strategies via Alibaba to boost B2B sales.
• Established distributor networks in GCC and CIS, securing supermarket contracts.
• Represented company at global trade shows (Gulfood, Paperworld), boosting export by 15%.
Key Account Manager, Packages Ltd, Pakistan (Jan 2018 – Jan 2020)
• Spearheaded key accounts (Carrefour, Metro, Daraz), achieving 20%+ SKU sales growth.
• Awarded Best Key Account Manager (2018–2019) for client relationship excellence.
• Launched S.C. Johnson and Rose Petal SKUs, improving shelf share by 15%.
Sales Manager, IFFCO Group, UAE
Jan 2015 – Nov 2017
• Drove USD 22M multi-channel sales (Modern Trade, HORECA) in Gulf region.
• Increased sales by 8% through strategic product placements in competitive retail landscape.
• Led cross-border negotiations and client engagement initiatives.
Sales & Marketing Manager, Nutro-Fit, UAE (Health & Beauty)
Dec 2013 – Dec 2014
Launched Max Muscles and AVA brands in GCC via e-commerce, achieving 12% market penetration, and sourced MENA distributors to expand regional presence.
Area Sales Manager, Packages Group, Pakistan
Nov 2008 – Nov 2013
Led a $6M sales operation, 27 distributors, 100 key accounts, and a 45-person team, earning the Best ASM award in 2012 for achieving 12% value & 5% volume growth.
________________________________________
Education
Master in Marketing Communication
Middlesex University, UK | 2016 – 2017
Thesis Work: Implication of Digital Marketing (social media) for small medium FMCG companies when entering into new markets.
MBA (Marketing)
COMSATS Institute of Information Technology, Pakistan | 2006 – 2008
Key Skills
• CRM: Salesforce & HubSpot
• ERP: SAP & Oracle
• Analytics: Google Analytics
• E-Commerce: Alibaba, Global Sources & Daraz
• Budget Management
• Languages: English (Fluent), Urdu (Native), Arabic (Conversational)
Interests
• Blogging on global sales trends
• Networking with international business communities
------------------------------
Candidate
------------------------------
First Name: Sanush S G
E-Mail Address: sanush.sg@gmail.com
Country: United Arab Emirates
Phone: 0507523855
Current Job Designation: Senior Accountant
Job Designation Applying For: Senior Accountant
Total Years of Experience: 18+
Copy your Resume / CV in this box: SANUSH SG
ACCOUNT S & F INANCE PROF E S S IONAL
Senior Accountant with 20+ years of experience in financial reporting,
fund administration, and project accounting across the UAE and India.
Extensive expertise in preparing financial statements, managing accounts
payable and receivable, budgeting, cash flow monitoring, and audit
coordination. Experienced in real estate, investment, construction,
trading, and manufacturing sectors. Proficient in ERP systems including
Oracle ERP, Microsoft Dynamics GP, and Tally ERP with strong analytical
and financial management skills.
WOR K E X P E R I ENCE
SENIOR ACCOUNTANT| Oct 2020 – Feb 2026
M K KEYS, INDIA
KEY RESPONSIBILITIES
- Prepared financial reports and supported management with
budgeting and forecasting analysis
- Managed end-to-end accounting activities, ensuring accurate and
timely recording of financial transactions.
- Reviewed journal entries, account reconciliations and inter branch
transactions to ensure accuracy of financial records.
- Managed accounts payable, accounts receivable, and general
ledger operations.
- Supervised accounting staff and provided guidance on financial
procedures and reporting.
- Ensured timely filing of statutory tax returns including GST
compliance other statutory reports.
- Coordinated with external auditors, tax consultants, and
regulatory authorities during audits.
- Managed financial reporting for multi branch operation.
SENIOR ACCOUNTANT | Mar 2010 – Jul 2020
INFRA CAPITAL INVESTMENTS PJSC, UAE
KEY RESPONSIBILITIES
- Prepared and analyzed financial statements, reports, and budgets.
- Managed cash flow and conducted bank reconciliations to ensure
proper fund utilization.
- Reconciled intercompany transactions between investment funds
and project entities.
- Recorded end-to-end accounting operations including journals,
accounts payable, accounts receivable and bank reconciliations.
- Processed and reconciled local and foreign supplier/vendor
invoices in accordance with the cash flow.
MASTER OF COMMERCE (M.COM) |
Course Completed
- Calicut University, Kerala
POST GRADUATION DIPLOMA IN
TAXATION
- Govt. of Kerala, India
BACHELOR OF COMMERCE (B.COM)
- Calicut University, Kerala
CONTACT INFORMAT ION
+971 507523855
sanush.sg@gmail.com
Abu Dhabi, UAE
EDUCATION
COMPUTER PROFICIENCY
Microsoft GP ERP
Tally ERP 9
Oracle ERP
MS Office
CORE COMPETENCIES
Financial Reporting (IFRS)
Accounts Payable & Receivable
General Ledger Management
Budgeting & Forecasting
Bank Reconciliation
Cash Flow Management
Fund Administration
MIS Reporting
Audit Coordination
VAT Filing & UAE Tax Compliance
Month End & Year End Closing
Financial Analysis
`
LANGUAGES
English
Malayalam
Hindi
- Maintained accruals, prepayments, and fixed assets registers.
- Dealt/negotiated with banks regarding facilities availed by the
company.
- Coordinated annual audit activities and provided documentation
to external auditors.
- Assisted in preparing financial reviews and reports for senior
management and board presentations.
- Liaised with investment/real estate/shareholders department for
preparation of adhoc reports to management.
- Processed staff reimbursements, and corporate credit card
transactions.
- Booked rental and service charges income received from tenants.
- Prepared cost reports and monitored expenses against approved
budgets.
ACCOUNTANT| Apr 2007 – Feb 2010
EMIRATES COMPUTERS LLC, UAE
KEY RESPONSIBILITIES
- Generated customer invoices based on contract terms and
purchase orders.
- Recorded accounting transactions including journals, bank
entries, and intercompany reconciliations.
- Maintained fixed asset registers and monitored accruals and
prepayments.
- Assisted the Chief Accountant in financial statement preparation
and management reporting.
- Coordinated with internal and external auditors for financial
audits.
DEPOT-IN CHARGE| Sep 2005 – Feb 2007
VISAKA INDUSTRIES LTD
KEY RESPONSIBILITIES
- Managed warehouse operations including inventory control,
receiving, storage, and dispatch.
- Prepared sales invoices and processed journal and bank entries.
- Monitored inventory levels and conducted regular stock audits.
- Managed statutory compliance related to sales tax and regulatory
filings.
INDUSTRY EXPERTISE
Fund Investment &
Administration
Financial service & Assets
Management
Project Accounting
Construction & Real Estate
Property & Lease Management
FMCG
Trading & Manufacturing
PERSONAL STRENGTHS
COMMUNICATION -
Interpersonal skills – verbal,
problem solving and listening
skills in any administrative role.
SERVICE - Having a client focused
approach Skills include Patience,
Attentiveness and a positive
language.
ORGANIZATION - Helping others,
organizing a to-do list. Prioritizing
tasks by the deadline for
improving time -management.
MANAGEMENT- Management
skills to direct others and review
others performance.
PERSONAL DOSSIER
Nationality: Indian
Visa Status: Visit Visa (Available
Immediately)
linkedin.com/in/sanush-s-g-829b6b51
------------------------------
First Name: Sanush S G
E-Mail Address: sanush.sg@gmail.com
Country: United Arab Emirates
Phone: 0507523855
Current Job Designation: Senior Accountant
Job Designation Applying For: Senior Accountant
Total Years of Experience: 18+
Copy your Resume / CV in this box: SANUSH SG
ACCOUNT S & F INANCE PROF E S S IONAL
Senior Accountant with 20+ years of experience in financial reporting,
fund administration, and project accounting across the UAE and India.
Extensive expertise in preparing financial statements, managing accounts
payable and receivable, budgeting, cash flow monitoring, and audit
coordination. Experienced in real estate, investment, construction,
trading, and manufacturing sectors. Proficient in ERP systems including
Oracle ERP, Microsoft Dynamics GP, and Tally ERP with strong analytical
and financial management skills.
WOR K E X P E R I ENCE
SENIOR ACCOUNTANT| Oct 2020 – Feb 2026
M K KEYS, INDIA
KEY RESPONSIBILITIES
- Prepared financial reports and supported management with
budgeting and forecasting analysis
- Managed end-to-end accounting activities, ensuring accurate and
timely recording of financial transactions.
- Reviewed journal entries, account reconciliations and inter branch
transactions to ensure accuracy of financial records.
- Managed accounts payable, accounts receivable, and general
ledger operations.
- Supervised accounting staff and provided guidance on financial
procedures and reporting.
- Ensured timely filing of statutory tax returns including GST
compliance other statutory reports.
- Coordinated with external auditors, tax consultants, and
regulatory authorities during audits.
- Managed financial reporting for multi branch operation.
SENIOR ACCOUNTANT | Mar 2010 – Jul 2020
INFRA CAPITAL INVESTMENTS PJSC, UAE
KEY RESPONSIBILITIES
- Prepared and analyzed financial statements, reports, and budgets.
- Managed cash flow and conducted bank reconciliations to ensure
proper fund utilization.
- Reconciled intercompany transactions between investment funds
and project entities.
- Recorded end-to-end accounting operations including journals,
accounts payable, accounts receivable and bank reconciliations.
- Processed and reconciled local and foreign supplier/vendor
invoices in accordance with the cash flow.
MASTER OF COMMERCE (M.COM) |
Course Completed
- Calicut University, Kerala
POST GRADUATION DIPLOMA IN
TAXATION
- Govt. of Kerala, India
BACHELOR OF COMMERCE (B.COM)
- Calicut University, Kerala
CONTACT INFORMAT ION
+971 507523855
sanush.sg@gmail.com
Abu Dhabi, UAE
EDUCATION
COMPUTER PROFICIENCY
Microsoft GP ERP
Tally ERP 9
Oracle ERP
MS Office
CORE COMPETENCIES
Financial Reporting (IFRS)
Accounts Payable & Receivable
General Ledger Management
Budgeting & Forecasting
Bank Reconciliation
Cash Flow Management
Fund Administration
MIS Reporting
Audit Coordination
VAT Filing & UAE Tax Compliance
Month End & Year End Closing
Financial Analysis
`
LANGUAGES
English
Malayalam
Hindi
- Maintained accruals, prepayments, and fixed assets registers.
- Dealt/negotiated with banks regarding facilities availed by the
company.
- Coordinated annual audit activities and provided documentation
to external auditors.
- Assisted in preparing financial reviews and reports for senior
management and board presentations.
- Liaised with investment/real estate/shareholders department for
preparation of adhoc reports to management.
- Processed staff reimbursements, and corporate credit card
transactions.
- Booked rental and service charges income received from tenants.
- Prepared cost reports and monitored expenses against approved
budgets.
ACCOUNTANT| Apr 2007 – Feb 2010
EMIRATES COMPUTERS LLC, UAE
KEY RESPONSIBILITIES
- Generated customer invoices based on contract terms and
purchase orders.
- Recorded accounting transactions including journals, bank
entries, and intercompany reconciliations.
- Maintained fixed asset registers and monitored accruals and
prepayments.
- Assisted the Chief Accountant in financial statement preparation
and management reporting.
- Coordinated with internal and external auditors for financial
audits.
DEPOT-IN CHARGE| Sep 2005 – Feb 2007
VISAKA INDUSTRIES LTD
KEY RESPONSIBILITIES
- Managed warehouse operations including inventory control,
receiving, storage, and dispatch.
- Prepared sales invoices and processed journal and bank entries.
- Monitored inventory levels and conducted regular stock audits.
- Managed statutory compliance related to sales tax and regulatory
filings.
INDUSTRY EXPERTISE
Fund Investment &
Administration
Financial service & Assets
Management
Project Accounting
Construction & Real Estate
Property & Lease Management
FMCG
Trading & Manufacturing
PERSONAL STRENGTHS
COMMUNICATION -
Interpersonal skills – verbal,
problem solving and listening
skills in any administrative role.
SERVICE - Having a client focused
approach Skills include Patience,
Attentiveness and a positive
language.
ORGANIZATION - Helping others,
organizing a to-do list. Prioritizing
tasks by the deadline for
improving time -management.
MANAGEMENT- Management
skills to direct others and review
others performance.
PERSONAL DOSSIER
Nationality: Indian
Visa Status: Visit Visa (Available
Immediately)
linkedin.com/in/sanush-s-g-829b6b51
------------------------------
Candidate
------------------------------
First Name: Lucy
E-Mail Address: nambuyalucy799@gmail.com
Country: Kenya
Phone: 0112322283
Current Job Designation: Lecturer
Job Designation Applying For: front desk agent
Total Years of Experience: 1 year
Copy your Resume / CV in this box: LUCY NAMBUYA
Phone: +254112322283
Email: nambuyalucy799@gmail.com
PROFESSIONAL SUMMARY
Motivated Social Work graduate (Second Class Upper Division) from the Catholic University of Eastern Africa with over one year of experience in community-based organizations and hospital attachment. Skilled in case management, counselling, community outreach, program planning, and psychosocial support. Experienced in working with vulnerable populations and multidisciplinary teams.
EDUCATION
Bachelor of Arts in Social Work (Second Class Upper Division)
Catholic University of Eastern Africa, Eldoret | 2020–2024
KCSE (C+) - Kolanya Girls High School | 2014–2018
KCPE (354 Marks) - Kajei Primary School | 2006–2013
PROFESSIONAL EXPERIENCE
Lecturer at Cambridge Universal college 2026 (January-march)
Teaching Social Work, Criminology and counseling
• Teaching Emotional awareness
• Building self-Esteem Awareness
• Improving communication skills
• Managing stress and anxiety
• Providing Guidance and Mentorship
Customer care at micro-wifi hypernet company as a customer care 2025 (July-Dec)
• Responding to customer inquiries – Answering customers' questions about products or services.
• Handling customer complaints – Listening to problems and providing appropriate solutions.
• Providing product or service information – Explaining features, prices, and how to use products or services.
• Processing orders and transactions – Assisting customers with purchases, payments, returns, or exchanges.
• Maintaining customer records – Keeping accurate records of customer interactions and feedback.
Marketing & Planning Manager - Okoa Jamie Arts Initiatives (OJAI) | (2023–2026)
• Coordinated community programs from planning to implementation
• Led outreach and mobilization activities in organizing youth programs and activities by providing education training and offering counseling and guidance.
• Led youth leadership training programs ,mentorship programs and youth participation in community programs.
• Strengthened organizational visibility through marketing strategies
• Prepared reports and maintained project documentation
• Collaborated with stakeholders and community partner
Trainee – Nawiri Project, Moi Teaching and Referral Hospital (MTRH) | May–Aug 2023
• Conducted case assessments and client follow-ups
• Provided counselling and psychosocial support
• Managed client health records confidentially
• Worked with multidisciplinary healthcare teams
• Supported clients with mental health challenges
KEY SKILLS
Case Assessment & Management | Counselling & Psychosocial Support | Community Outreach & Mobilization | Program Planning & Implementation | Documentation & Reporting | Mental Health Support | Monitoring & Evaluation | Research & Data Analysis
SOFT SKILLS
Communication | Empathy | Teamwork | Leadership | Problem-Solving | Adaptability | Time Management
KEY ACHIEVEMENTS
• Successfully implemented community outreach programs at OJAI
• Improved client follow-up systems during hospital attachment
• Enhanced organizational visibility through structured marketing strategies
• Maintained accurate and ethical client documentation
HOBBIES
Volunteering | Reading & Research | Mentoring | Creative Arts | Sports & Fitness
REFEREES
MRS. ANN MOROGO
Principal Medical Social Worker, Uasin Gishu County
Phone: 254715005593
Email: annmorogo@mtrh.go.ke
MR. MAXWEL KUTONDO
Chairman, OJAI, Uasin Gishu County
Phone: 254758388504
Email: Maxwelkutondo@gmail.com
MR. ROBERT AKAMA
HR CAMBRIDGE, Uasin Gishu County
Phone;0719753420
------------------------------
First Name: Lucy
E-Mail Address: nambuyalucy799@gmail.com
Country: Kenya
Phone: 0112322283
Current Job Designation: Lecturer
Job Designation Applying For: front desk agent
Total Years of Experience: 1 year
Copy your Resume / CV in this box: LUCY NAMBUYA
Phone: +254112322283
Email: nambuyalucy799@gmail.com
PROFESSIONAL SUMMARY
Motivated Social Work graduate (Second Class Upper Division) from the Catholic University of Eastern Africa with over one year of experience in community-based organizations and hospital attachment. Skilled in case management, counselling, community outreach, program planning, and psychosocial support. Experienced in working with vulnerable populations and multidisciplinary teams.
EDUCATION
Bachelor of Arts in Social Work (Second Class Upper Division)
Catholic University of Eastern Africa, Eldoret | 2020–2024
KCSE (C+) - Kolanya Girls High School | 2014–2018
KCPE (354 Marks) - Kajei Primary School | 2006–2013
PROFESSIONAL EXPERIENCE
Lecturer at Cambridge Universal college 2026 (January-march)
Teaching Social Work, Criminology and counseling
• Teaching Emotional awareness
• Building self-Esteem Awareness
• Improving communication skills
• Managing stress and anxiety
• Providing Guidance and Mentorship
Customer care at micro-wifi hypernet company as a customer care 2025 (July-Dec)
• Responding to customer inquiries – Answering customers' questions about products or services.
• Handling customer complaints – Listening to problems and providing appropriate solutions.
• Providing product or service information – Explaining features, prices, and how to use products or services.
• Processing orders and transactions – Assisting customers with purchases, payments, returns, or exchanges.
• Maintaining customer records – Keeping accurate records of customer interactions and feedback.
Marketing & Planning Manager - Okoa Jamie Arts Initiatives (OJAI) | (2023–2026)
• Coordinated community programs from planning to implementation
• Led outreach and mobilization activities in organizing youth programs and activities by providing education training and offering counseling and guidance.
• Led youth leadership training programs ,mentorship programs and youth participation in community programs.
• Strengthened organizational visibility through marketing strategies
• Prepared reports and maintained project documentation
• Collaborated with stakeholders and community partner
Trainee – Nawiri Project, Moi Teaching and Referral Hospital (MTRH) | May–Aug 2023
• Conducted case assessments and client follow-ups
• Provided counselling and psychosocial support
• Managed client health records confidentially
• Worked with multidisciplinary healthcare teams
• Supported clients with mental health challenges
KEY SKILLS
Case Assessment & Management | Counselling & Psychosocial Support | Community Outreach & Mobilization | Program Planning & Implementation | Documentation & Reporting | Mental Health Support | Monitoring & Evaluation | Research & Data Analysis
SOFT SKILLS
Communication | Empathy | Teamwork | Leadership | Problem-Solving | Adaptability | Time Management
KEY ACHIEVEMENTS
• Successfully implemented community outreach programs at OJAI
• Improved client follow-up systems during hospital attachment
• Enhanced organizational visibility through structured marketing strategies
• Maintained accurate and ethical client documentation
HOBBIES
Volunteering | Reading & Research | Mentoring | Creative Arts | Sports & Fitness
REFEREES
MRS. ANN MOROGO
Principal Medical Social Worker, Uasin Gishu County
Phone: 254715005593
Email: annmorogo@mtrh.go.ke
MR. MAXWEL KUTONDO
Chairman, OJAI, Uasin Gishu County
Phone: 254758388504
Email: Maxwelkutondo@gmail.com
MR. ROBERT AKAMA
HR CAMBRIDGE, Uasin Gishu County
Phone;0719753420
------------------------------
Candidate
------------------------------
First Name: saranga kodikara
E-Mail Address: khu.saranga12@gmail.com
Country: Sri Lanka
Phone: 0775977616
Current Job Designation: Training & Development Manager
Job Designation Applying For: Training & Development | Operations Manager | Multi Unit Manager
Total Years of Experience: 26 + Years
Copy your Resume / CV in this box: SARANGA KODIKARA
Gonapala, Sri Lanka
+94 775 977 616
khu.saranga12@gmail.com
LinkedIn: linkedin.com/in/saranga-kodikara-165b13b2/
PROFESSIONAL SUMMARY
Senior Operations & Training Management Professional with 24+ years of experience in the Quick Service Restaurant (QSR) industry, working with
globally recognized brands including Domino's Pizza, Burger King, and McDonald's.
Proven expertise in multi-unit restaurant operations, training strategy, leadership development, operational excellence, and franchise support. Highly
experienced in implementing structured training systems, improving operational standards, enhancing employee performance, and driving profitability.
Certified ServSafe Food Safety Trainer & Exam Proctor with a strong background in SOP implementation, team leadership, and new market openings.
Demonstrated success in developing high-performing teams and delivering measurable improvements in service quality, operational efficiency, and customer
satisfaction.
Seeking international opportunities in Operations Management, Training & Development, Restaurant Leadership, or Multi-Unit Operations Management.
CORE COMPETENCIES
Restaurant Operations Management
Training & Development Strategy
Leadership Development Programs
Multi-Unit Operations Leadership
Standard Operating Procedures (SOP) Implementation
Franchise Training & Operational Support
New Store Opening & Staff Training
Operational Excellence & Quality Control
Customer Experience Management
Talent Development & Succession Planning
Team Leadership & Workforce Development
Cost Control & Profit Optimization
Performance Analytics & Training Dashboards
PROFESSIONAL EXPERIENCE
Training & Development Manager - Domino's Pizza – Sri Lanka
Oct 2024 – Present - Responsible for leading the training strategy and capability development across the Domino's restaurant network to support operational
excellence and business growth.
Key Achievements:
• Reduced Complaint per 10K Orders (CPTK) from target benchmark 40 to 25 through improved service monitoring and operational training.
• Reduced Product Complaint per 10K Orders (PCPTK) to 15–18, outperforming the target of under 20.
• Maintained Dine-In Customer Satisfaction (C-SAT) at 4.6+, exceeding the target of 4.4.
• Achieved Takeaway C-SAT score of 4.7+, surpassing operational targets.
• Sustained Overall C-SAT performance above 4.6 through service excellence initiatives and team engagement.
Key Responsibilities:
• Designed and implemented training programs for restaurant teams across multiple locations.
• Delivered new product launch training programs ensuring smooth operational rollout.
• Developed and implemented Standard Operating Procedures (SOPs) aligned with global brand standards. Operations Manager - Food Studio (Pvt) Ltd – Sri Lanka
Nov 2023 – Sep 2024 - Managed operations of a 14-brand food court, overseeing revenue performance, service quality, and operational efficiency.
Key Responsibilities:
• Managed daily operations including FOH and BOH teams, customer experience, and operational performance.
• Implemented process improvements to enhance service efficiency and productivity.
• Managed workforce planning, staff scheduling, and labor optimization.
• Conducted Quality Assurance audits to ensure food safety and hygiene standards.
• Delivered food safety and customer service training for restaurant teams.
Training Manager - Troufa Restaurant Franchise – Bahrain
Sep 2018 – Sep 2019
• Developed and delivered training programs for restaurant teams and management staff.
• Standardized training processes to improve service consistency and operational performance.
• Conducted performance assessments and training evaluations.
• Developed training manuals and structured development programs.
Training & Acting Operations Manager - Burger King – Bahrain
Feb 2016 – May 2018
• Led training initiatives ensuring 100% staff certification through SOC systems.
• Maintained REV international audit scores above 90%.
• Implemented leadership development programs for future restaurant managers.
• Managed training budgets and operational training programs.
• Certified restaurant managers in Foundation of Shift Management and ServSafe Food Safety.
Restaurant General Manager / Training Manager - Burger King – Sri Lanka
Sep 2013 – Jan 2016
• Managed full restaurant operations including financial performance, team management, and customer service.
• Reduced waste costs from over 2% to below 1% through improved inventory management systems.
• Delivered REV international audit scores above 90% consistently.
• Developed supervisors and future restaurant managers through leadership coaching.
International Market Launch Experience:
• Delivered pre-opening management training for Burger King India launch.
• Trained and certified 37 managers for the India market.
• Trained and certified 10 managers for the Mongolia market.
Restaurant Manager - McDonald's – Sri Lanka
Jun 2000 – Oct 2012
• Delivered 36% sales growth (2010–2012) compared to previous years.
• Managed high-volume operations serving over 1,900 transactions daily.
• Increased Drive-Thru sales contribution to 48% of total revenue.
• Won Best Large Meal Upselling Competition (Coca-Cola Award).
• Increased birthday party bookings by nearly 300%.
• Managed staffing, training, food safety, inventory control, and customer service operations.
PROFESSIONAL CERTIFICATIONS
ServSafe Food Safety Certified Trainer & Exam Proctor
National Restaurant Association – International
Foundation of Shift Management
Burger King International – APAC
Global ROIP (Restaurant Operations Improvement Process)
McDonald's Middle East & Africa Diploma – Restaurant Leadership Practice (RLP)
McDonald's Hamburger University – Dubai, UAE
Advanced Shift Management (ASM)
McDonald's International
Shift Management Course (SMC)
McDonald's International
Basic Shift Management (BSM)
McDonald's International
EDUCATION
General Certificate of Education – Ordinary Level (GCE O/L)
Sri Lanka
PROFESSIONAL SKILLS
Leadership Training
Employee Development
Team Leadership
Change Management
Public Speaking
Training Program Development
Workforce Development
Operational Performance Management
Talent Assessment
REFERENCES
Available upon request.
------------------------------
First Name: saranga kodikara
E-Mail Address: khu.saranga12@gmail.com
Country: Sri Lanka
Phone: 0775977616
Current Job Designation: Training & Development Manager
Job Designation Applying For: Training & Development | Operations Manager | Multi Unit Manager
Total Years of Experience: 26 + Years
Copy your Resume / CV in this box: SARANGA KODIKARA
Gonapala, Sri Lanka
+94 775 977 616
khu.saranga12@gmail.com
LinkedIn: linkedin.com/in/saranga-kodikara-165b13b2/
PROFESSIONAL SUMMARY
Senior Operations & Training Management Professional with 24+ years of experience in the Quick Service Restaurant (QSR) industry, working with
globally recognized brands including Domino's Pizza, Burger King, and McDonald's.
Proven expertise in multi-unit restaurant operations, training strategy, leadership development, operational excellence, and franchise support. Highly
experienced in implementing structured training systems, improving operational standards, enhancing employee performance, and driving profitability.
Certified ServSafe Food Safety Trainer & Exam Proctor with a strong background in SOP implementation, team leadership, and new market openings.
Demonstrated success in developing high-performing teams and delivering measurable improvements in service quality, operational efficiency, and customer
satisfaction.
Seeking international opportunities in Operations Management, Training & Development, Restaurant Leadership, or Multi-Unit Operations Management.
CORE COMPETENCIES
Restaurant Operations Management
Training & Development Strategy
Leadership Development Programs
Multi-Unit Operations Leadership
Standard Operating Procedures (SOP) Implementation
Franchise Training & Operational Support
New Store Opening & Staff Training
Operational Excellence & Quality Control
Customer Experience Management
Talent Development & Succession Planning
Team Leadership & Workforce Development
Cost Control & Profit Optimization
Performance Analytics & Training Dashboards
PROFESSIONAL EXPERIENCE
Training & Development Manager - Domino's Pizza – Sri Lanka
Oct 2024 – Present - Responsible for leading the training strategy and capability development across the Domino's restaurant network to support operational
excellence and business growth.
Key Achievements:
• Reduced Complaint per 10K Orders (CPTK) from target benchmark 40 to 25 through improved service monitoring and operational training.
• Reduced Product Complaint per 10K Orders (PCPTK) to 15–18, outperforming the target of under 20.
• Maintained Dine-In Customer Satisfaction (C-SAT) at 4.6+, exceeding the target of 4.4.
• Achieved Takeaway C-SAT score of 4.7+, surpassing operational targets.
• Sustained Overall C-SAT performance above 4.6 through service excellence initiatives and team engagement.
Key Responsibilities:
• Designed and implemented training programs for restaurant teams across multiple locations.
• Delivered new product launch training programs ensuring smooth operational rollout.
• Developed and implemented Standard Operating Procedures (SOPs) aligned with global brand standards. Operations Manager - Food Studio (Pvt) Ltd – Sri Lanka
Nov 2023 – Sep 2024 - Managed operations of a 14-brand food court, overseeing revenue performance, service quality, and operational efficiency.
Key Responsibilities:
• Managed daily operations including FOH and BOH teams, customer experience, and operational performance.
• Implemented process improvements to enhance service efficiency and productivity.
• Managed workforce planning, staff scheduling, and labor optimization.
• Conducted Quality Assurance audits to ensure food safety and hygiene standards.
• Delivered food safety and customer service training for restaurant teams.
Training Manager - Troufa Restaurant Franchise – Bahrain
Sep 2018 – Sep 2019
• Developed and delivered training programs for restaurant teams and management staff.
• Standardized training processes to improve service consistency and operational performance.
• Conducted performance assessments and training evaluations.
• Developed training manuals and structured development programs.
Training & Acting Operations Manager - Burger King – Bahrain
Feb 2016 – May 2018
• Led training initiatives ensuring 100% staff certification through SOC systems.
• Maintained REV international audit scores above 90%.
• Implemented leadership development programs for future restaurant managers.
• Managed training budgets and operational training programs.
• Certified restaurant managers in Foundation of Shift Management and ServSafe Food Safety.
Restaurant General Manager / Training Manager - Burger King – Sri Lanka
Sep 2013 – Jan 2016
• Managed full restaurant operations including financial performance, team management, and customer service.
• Reduced waste costs from over 2% to below 1% through improved inventory management systems.
• Delivered REV international audit scores above 90% consistently.
• Developed supervisors and future restaurant managers through leadership coaching.
International Market Launch Experience:
• Delivered pre-opening management training for Burger King India launch.
• Trained and certified 37 managers for the India market.
• Trained and certified 10 managers for the Mongolia market.
Restaurant Manager - McDonald's – Sri Lanka
Jun 2000 – Oct 2012
• Delivered 36% sales growth (2010–2012) compared to previous years.
• Managed high-volume operations serving over 1,900 transactions daily.
• Increased Drive-Thru sales contribution to 48% of total revenue.
• Won Best Large Meal Upselling Competition (Coca-Cola Award).
• Increased birthday party bookings by nearly 300%.
• Managed staffing, training, food safety, inventory control, and customer service operations.
PROFESSIONAL CERTIFICATIONS
ServSafe Food Safety Certified Trainer & Exam Proctor
National Restaurant Association – International
Foundation of Shift Management
Burger King International – APAC
Global ROIP (Restaurant Operations Improvement Process)
McDonald's Middle East & Africa Diploma – Restaurant Leadership Practice (RLP)
McDonald's Hamburger University – Dubai, UAE
Advanced Shift Management (ASM)
McDonald's International
Shift Management Course (SMC)
McDonald's International
Basic Shift Management (BSM)
McDonald's International
EDUCATION
General Certificate of Education – Ordinary Level (GCE O/L)
Sri Lanka
PROFESSIONAL SKILLS
Leadership Training
Employee Development
Team Leadership
Change Management
Public Speaking
Training Program Development
Workforce Development
Operational Performance Management
Talent Assessment
REFERENCES
Available upon request.
------------------------------
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