------------------------------
First Name: Syed Umair
E-Mail Address: sd.m.umair@gmail.com
Country: Pakistan
Phone: 03334725229
Current Job Designation: Head of Trade Marketing
Job Designation Applying For: Head of Sales, Exports, Marketing
Total Years of Experience: 18
Copy your Resume / CV in this box: Syed Muhammad Umair
Global Sales & Marketing Leader
Phone: +92 333 4725229, Email: sd.m.umair@gmail.com, Address: Pakistan
________________________________________
Professional Summary
Results-driven Sales & Marketing Leader with 15+ years of experience driving global revenue growth and market expansion in Fast-Moving Consumer Goods. Expertise in international sales, trade marketing, digital strategies, and e-commerce across Pakistan, GCC, Sri Lanka and African markets. Skilled in cross-cultural negotiations, distributor management, and delivering growth through data-driven strategies. Recognized for launching global brands and optimizing international networks.
________________________________________
Core Competencies
• Global Sales & Market Expansion
• Cross-Cultural Relationship Management
• International Distributor & Key Account Management
• Digital Marketing & E-Commerce
• Trade Marketing & Go-to-Market Strategy
• Strategic Negotiation & Contract Management
• Data-Driven Sales Optimization
________________________________________
Professional Experience
Head of Trade Marketing
Packages Ltd, Pakistan (S.C. Johnson, Rose Petal Tissues & Embrace Sanitary Pads)
Feb 2024 – Present
• Lead trade marketing (USD 69M turnover), driving global-standard strategies.
• Execute channel strategies using market trends and shopper insights, optimizing trade budgets for promotions and in-store activations.
• Achieve top ROI via KPIs (sales lift, market share, retailer compliance).
• Mentored 6 trade marketing professionals, improving performance by 15% in campaigns.
• Launched S.C. Johnson's Mr. Muscle brand, ensuring international branding consistency.
Regional Sales Manager, Packages Ltd, Pakistan (Sep 2022 – Jan 2024)
• Drove USD 22M sales turnover, 45 distributors, 250+ key accounts, and 140-person team.
• Secured Best Region Award 2022 (14% volume growth) and 2023 (5% growth).
• Launched Embrace Sanitary Pads in a saturated market, increasing tissue market share by 7% through targeted campaigns.
• Implemented cloud-based CRM systems Sales Force to optimize sales pipelines, customer data, and data-driven strategies for revenue growth and client retention.
Export Sales Manager, Packages Ltd, Pakistan (Feb 2020 – Aug 2022)
• Pioneered export sales of tissues to Sri Lanka, Qatar, UAE, KSA, Afghanistan, and CIS countries.
• Developed e-commerce and digital marketing strategies via Alibaba to boost B2B sales.
• Established distributor networks in GCC and CIS, securing supermarket contracts.
• Represented company at global trade shows (Gulfood, Paperworld), boosting export by 15%.
Key Account Manager, Packages Ltd, Pakistan (Jan 2018 – Jan 2020)
• Spearheaded key accounts (Carrefour, Metro, Daraz), achieving 20%+ SKU sales growth.
• Awarded Best Key Account Manager (2018–2019) for client relationship excellence.
• Launched S.C. Johnson and Rose Petal SKUs, improving shelf share by 15%.
Sales Manager, IFFCO Group, UAE
Jan 2015 – Nov 2017
• Drove USD 22M multi-channel sales (Modern Trade, HORECA) in Gulf region.
• Increased sales by 8% through strategic product placements in competitive retail landscape.
• Led cross-border negotiations and client engagement initiatives.
Sales & Marketing Manager, Nutro-Fit, UAE (Health & Beauty)
Dec 2013 – Dec 2014
Launched Max Muscles and AVA brands in GCC via e-commerce, achieving 12% market penetration, and sourced MENA distributors to expand regional presence.
Area Sales Manager, Packages Group, Pakistan
Nov 2008 – Nov 2013
Led a $6M sales operation, 27 distributors, 100 key accounts, and a 45-person team, earning the Best ASM award in 2012 for achieving 12% value & 5% volume growth.
________________________________________
Education
Master in Marketing Communication
Middlesex University, UK | 2016 – 2017
Thesis Work: Implication of Digital Marketing (social media) for small medium FMCG companies when entering into new markets.
MBA (Marketing)
COMSATS Institute of Information Technology, Pakistan | 2006 – 2008
Key Skills
• CRM: Salesforce & HubSpot
• ERP: SAP & Oracle
• Analytics: Google Analytics
• E-Commerce: Alibaba, Global Sources & Daraz
• Budget Management
• Languages: English (Fluent), Urdu (Native), Arabic (Conversational)
Interests
• Blogging on global sales trends
• Networking with international business communities
------------------------------
Candidate
------------------------------
First Name: Sanush S G
E-Mail Address: sanush.sg@gmail.com
Country: United Arab Emirates
Phone: 0507523855
Current Job Designation: Senior Accountant
Job Designation Applying For: Senior Accountant
Total Years of Experience: 18+
Copy your Resume / CV in this box: SANUSH SG
ACCOUNT S & F INANCE PROF E S S IONAL
Senior Accountant with 20+ years of experience in financial reporting,
fund administration, and project accounting across the UAE and India.
Extensive expertise in preparing financial statements, managing accounts
payable and receivable, budgeting, cash flow monitoring, and audit
coordination. Experienced in real estate, investment, construction,
trading, and manufacturing sectors. Proficient in ERP systems including
Oracle ERP, Microsoft Dynamics GP, and Tally ERP with strong analytical
and financial management skills.
WOR K E X P E R I ENCE
SENIOR ACCOUNTANT| Oct 2020 – Feb 2026
M K KEYS, INDIA
KEY RESPONSIBILITIES
- Prepared financial reports and supported management with
budgeting and forecasting analysis
- Managed end-to-end accounting activities, ensuring accurate and
timely recording of financial transactions.
- Reviewed journal entries, account reconciliations and inter branch
transactions to ensure accuracy of financial records.
- Managed accounts payable, accounts receivable, and general
ledger operations.
- Supervised accounting staff and provided guidance on financial
procedures and reporting.
- Ensured timely filing of statutory tax returns including GST
compliance other statutory reports.
- Coordinated with external auditors, tax consultants, and
regulatory authorities during audits.
- Managed financial reporting for multi branch operation.
SENIOR ACCOUNTANT | Mar 2010 – Jul 2020
INFRA CAPITAL INVESTMENTS PJSC, UAE
KEY RESPONSIBILITIES
- Prepared and analyzed financial statements, reports, and budgets.
- Managed cash flow and conducted bank reconciliations to ensure
proper fund utilization.
- Reconciled intercompany transactions between investment funds
and project entities.
- Recorded end-to-end accounting operations including journals,
accounts payable, accounts receivable and bank reconciliations.
- Processed and reconciled local and foreign supplier/vendor
invoices in accordance with the cash flow.
MASTER OF COMMERCE (M.COM) |
Course Completed
- Calicut University, Kerala
POST GRADUATION DIPLOMA IN
TAXATION
- Govt. of Kerala, India
BACHELOR OF COMMERCE (B.COM)
- Calicut University, Kerala
CONTACT INFORMAT ION
+971 507523855
sanush.sg@gmail.com
Abu Dhabi, UAE
EDUCATION
COMPUTER PROFICIENCY
Microsoft GP ERP
Tally ERP 9
Oracle ERP
MS Office
CORE COMPETENCIES
Financial Reporting (IFRS)
Accounts Payable & Receivable
General Ledger Management
Budgeting & Forecasting
Bank Reconciliation
Cash Flow Management
Fund Administration
MIS Reporting
Audit Coordination
VAT Filing & UAE Tax Compliance
Month End & Year End Closing
Financial Analysis
`
LANGUAGES
English
Malayalam
Hindi
- Maintained accruals, prepayments, and fixed assets registers.
- Dealt/negotiated with banks regarding facilities availed by the
company.
- Coordinated annual audit activities and provided documentation
to external auditors.
- Assisted in preparing financial reviews and reports for senior
management and board presentations.
- Liaised with investment/real estate/shareholders department for
preparation of adhoc reports to management.
- Processed staff reimbursements, and corporate credit card
transactions.
- Booked rental and service charges income received from tenants.
- Prepared cost reports and monitored expenses against approved
budgets.
ACCOUNTANT| Apr 2007 – Feb 2010
EMIRATES COMPUTERS LLC, UAE
KEY RESPONSIBILITIES
- Generated customer invoices based on contract terms and
purchase orders.
- Recorded accounting transactions including journals, bank
entries, and intercompany reconciliations.
- Maintained fixed asset registers and monitored accruals and
prepayments.
- Assisted the Chief Accountant in financial statement preparation
and management reporting.
- Coordinated with internal and external auditors for financial
audits.
DEPOT-IN CHARGE| Sep 2005 – Feb 2007
VISAKA INDUSTRIES LTD
KEY RESPONSIBILITIES
- Managed warehouse operations including inventory control,
receiving, storage, and dispatch.
- Prepared sales invoices and processed journal and bank entries.
- Monitored inventory levels and conducted regular stock audits.
- Managed statutory compliance related to sales tax and regulatory
filings.
INDUSTRY EXPERTISE
Fund Investment &
Administration
Financial service & Assets
Management
Project Accounting
Construction & Real Estate
Property & Lease Management
FMCG
Trading & Manufacturing
PERSONAL STRENGTHS
COMMUNICATION -
Interpersonal skills – verbal,
problem solving and listening
skills in any administrative role.
SERVICE - Having a client focused
approach Skills include Patience,
Attentiveness and a positive
language.
ORGANIZATION - Helping others,
organizing a to-do list. Prioritizing
tasks by the deadline for
improving time -management.
MANAGEMENT- Management
skills to direct others and review
others performance.
PERSONAL DOSSIER
Nationality: Indian
Visa Status: Visit Visa (Available
Immediately)
linkedin.com/in/sanush-s-g-829b6b51
------------------------------
First Name: Sanush S G
E-Mail Address: sanush.sg@gmail.com
Country: United Arab Emirates
Phone: 0507523855
Current Job Designation: Senior Accountant
Job Designation Applying For: Senior Accountant
Total Years of Experience: 18+
Copy your Resume / CV in this box: SANUSH SG
ACCOUNT S & F INANCE PROF E S S IONAL
Senior Accountant with 20+ years of experience in financial reporting,
fund administration, and project accounting across the UAE and India.
Extensive expertise in preparing financial statements, managing accounts
payable and receivable, budgeting, cash flow monitoring, and audit
coordination. Experienced in real estate, investment, construction,
trading, and manufacturing sectors. Proficient in ERP systems including
Oracle ERP, Microsoft Dynamics GP, and Tally ERP with strong analytical
and financial management skills.
WOR K E X P E R I ENCE
SENIOR ACCOUNTANT| Oct 2020 – Feb 2026
M K KEYS, INDIA
KEY RESPONSIBILITIES
- Prepared financial reports and supported management with
budgeting and forecasting analysis
- Managed end-to-end accounting activities, ensuring accurate and
timely recording of financial transactions.
- Reviewed journal entries, account reconciliations and inter branch
transactions to ensure accuracy of financial records.
- Managed accounts payable, accounts receivable, and general
ledger operations.
- Supervised accounting staff and provided guidance on financial
procedures and reporting.
- Ensured timely filing of statutory tax returns including GST
compliance other statutory reports.
- Coordinated with external auditors, tax consultants, and
regulatory authorities during audits.
- Managed financial reporting for multi branch operation.
SENIOR ACCOUNTANT | Mar 2010 – Jul 2020
INFRA CAPITAL INVESTMENTS PJSC, UAE
KEY RESPONSIBILITIES
- Prepared and analyzed financial statements, reports, and budgets.
- Managed cash flow and conducted bank reconciliations to ensure
proper fund utilization.
- Reconciled intercompany transactions between investment funds
and project entities.
- Recorded end-to-end accounting operations including journals,
accounts payable, accounts receivable and bank reconciliations.
- Processed and reconciled local and foreign supplier/vendor
invoices in accordance with the cash flow.
MASTER OF COMMERCE (M.COM) |
Course Completed
- Calicut University, Kerala
POST GRADUATION DIPLOMA IN
TAXATION
- Govt. of Kerala, India
BACHELOR OF COMMERCE (B.COM)
- Calicut University, Kerala
CONTACT INFORMAT ION
+971 507523855
sanush.sg@gmail.com
Abu Dhabi, UAE
EDUCATION
COMPUTER PROFICIENCY
Microsoft GP ERP
Tally ERP 9
Oracle ERP
MS Office
CORE COMPETENCIES
Financial Reporting (IFRS)
Accounts Payable & Receivable
General Ledger Management
Budgeting & Forecasting
Bank Reconciliation
Cash Flow Management
Fund Administration
MIS Reporting
Audit Coordination
VAT Filing & UAE Tax Compliance
Month End & Year End Closing
Financial Analysis
`
LANGUAGES
English
Malayalam
Hindi
- Maintained accruals, prepayments, and fixed assets registers.
- Dealt/negotiated with banks regarding facilities availed by the
company.
- Coordinated annual audit activities and provided documentation
to external auditors.
- Assisted in preparing financial reviews and reports for senior
management and board presentations.
- Liaised with investment/real estate/shareholders department for
preparation of adhoc reports to management.
- Processed staff reimbursements, and corporate credit card
transactions.
- Booked rental and service charges income received from tenants.
- Prepared cost reports and monitored expenses against approved
budgets.
ACCOUNTANT| Apr 2007 – Feb 2010
EMIRATES COMPUTERS LLC, UAE
KEY RESPONSIBILITIES
- Generated customer invoices based on contract terms and
purchase orders.
- Recorded accounting transactions including journals, bank
entries, and intercompany reconciliations.
- Maintained fixed asset registers and monitored accruals and
prepayments.
- Assisted the Chief Accountant in financial statement preparation
and management reporting.
- Coordinated with internal and external auditors for financial
audits.
DEPOT-IN CHARGE| Sep 2005 – Feb 2007
VISAKA INDUSTRIES LTD
KEY RESPONSIBILITIES
- Managed warehouse operations including inventory control,
receiving, storage, and dispatch.
- Prepared sales invoices and processed journal and bank entries.
- Monitored inventory levels and conducted regular stock audits.
- Managed statutory compliance related to sales tax and regulatory
filings.
INDUSTRY EXPERTISE
Fund Investment &
Administration
Financial service & Assets
Management
Project Accounting
Construction & Real Estate
Property & Lease Management
FMCG
Trading & Manufacturing
PERSONAL STRENGTHS
COMMUNICATION -
Interpersonal skills – verbal,
problem solving and listening
skills in any administrative role.
SERVICE - Having a client focused
approach Skills include Patience,
Attentiveness and a positive
language.
ORGANIZATION - Helping others,
organizing a to-do list. Prioritizing
tasks by the deadline for
improving time -management.
MANAGEMENT- Management
skills to direct others and review
others performance.
PERSONAL DOSSIER
Nationality: Indian
Visa Status: Visit Visa (Available
Immediately)
linkedin.com/in/sanush-s-g-829b6b51
------------------------------
Candidate
------------------------------
First Name: Lucy
E-Mail Address: nambuyalucy799@gmail.com
Country: Kenya
Phone: 0112322283
Current Job Designation: Lecturer
Job Designation Applying For: front desk agent
Total Years of Experience: 1 year
Copy your Resume / CV in this box: LUCY NAMBUYA
Phone: +254112322283
Email: nambuyalucy799@gmail.com
PROFESSIONAL SUMMARY
Motivated Social Work graduate (Second Class Upper Division) from the Catholic University of Eastern Africa with over one year of experience in community-based organizations and hospital attachment. Skilled in case management, counselling, community outreach, program planning, and psychosocial support. Experienced in working with vulnerable populations and multidisciplinary teams.
EDUCATION
Bachelor of Arts in Social Work (Second Class Upper Division)
Catholic University of Eastern Africa, Eldoret | 2020–2024
KCSE (C+) - Kolanya Girls High School | 2014–2018
KCPE (354 Marks) - Kajei Primary School | 2006–2013
PROFESSIONAL EXPERIENCE
Lecturer at Cambridge Universal college 2026 (January-march)
Teaching Social Work, Criminology and counseling
• Teaching Emotional awareness
• Building self-Esteem Awareness
• Improving communication skills
• Managing stress and anxiety
• Providing Guidance and Mentorship
Customer care at micro-wifi hypernet company as a customer care 2025 (July-Dec)
• Responding to customer inquiries – Answering customers' questions about products or services.
• Handling customer complaints – Listening to problems and providing appropriate solutions.
• Providing product or service information – Explaining features, prices, and how to use products or services.
• Processing orders and transactions – Assisting customers with purchases, payments, returns, or exchanges.
• Maintaining customer records – Keeping accurate records of customer interactions and feedback.
Marketing & Planning Manager - Okoa Jamie Arts Initiatives (OJAI) | (2023–2026)
• Coordinated community programs from planning to implementation
• Led outreach and mobilization activities in organizing youth programs and activities by providing education training and offering counseling and guidance.
• Led youth leadership training programs ,mentorship programs and youth participation in community programs.
• Strengthened organizational visibility through marketing strategies
• Prepared reports and maintained project documentation
• Collaborated with stakeholders and community partner
Trainee – Nawiri Project, Moi Teaching and Referral Hospital (MTRH) | May–Aug 2023
• Conducted case assessments and client follow-ups
• Provided counselling and psychosocial support
• Managed client health records confidentially
• Worked with multidisciplinary healthcare teams
• Supported clients with mental health challenges
KEY SKILLS
Case Assessment & Management | Counselling & Psychosocial Support | Community Outreach & Mobilization | Program Planning & Implementation | Documentation & Reporting | Mental Health Support | Monitoring & Evaluation | Research & Data Analysis
SOFT SKILLS
Communication | Empathy | Teamwork | Leadership | Problem-Solving | Adaptability | Time Management
KEY ACHIEVEMENTS
• Successfully implemented community outreach programs at OJAI
• Improved client follow-up systems during hospital attachment
• Enhanced organizational visibility through structured marketing strategies
• Maintained accurate and ethical client documentation
HOBBIES
Volunteering | Reading & Research | Mentoring | Creative Arts | Sports & Fitness
REFEREES
MRS. ANN MOROGO
Principal Medical Social Worker, Uasin Gishu County
Phone: 254715005593
Email: annmorogo@mtrh.go.ke
MR. MAXWEL KUTONDO
Chairman, OJAI, Uasin Gishu County
Phone: 254758388504
Email: Maxwelkutondo@gmail.com
MR. ROBERT AKAMA
HR CAMBRIDGE, Uasin Gishu County
Phone;0719753420
------------------------------
First Name: Lucy
E-Mail Address: nambuyalucy799@gmail.com
Country: Kenya
Phone: 0112322283
Current Job Designation: Lecturer
Job Designation Applying For: front desk agent
Total Years of Experience: 1 year
Copy your Resume / CV in this box: LUCY NAMBUYA
Phone: +254112322283
Email: nambuyalucy799@gmail.com
PROFESSIONAL SUMMARY
Motivated Social Work graduate (Second Class Upper Division) from the Catholic University of Eastern Africa with over one year of experience in community-based organizations and hospital attachment. Skilled in case management, counselling, community outreach, program planning, and psychosocial support. Experienced in working with vulnerable populations and multidisciplinary teams.
EDUCATION
Bachelor of Arts in Social Work (Second Class Upper Division)
Catholic University of Eastern Africa, Eldoret | 2020–2024
KCSE (C+) - Kolanya Girls High School | 2014–2018
KCPE (354 Marks) - Kajei Primary School | 2006–2013
PROFESSIONAL EXPERIENCE
Lecturer at Cambridge Universal college 2026 (January-march)
Teaching Social Work, Criminology and counseling
• Teaching Emotional awareness
• Building self-Esteem Awareness
• Improving communication skills
• Managing stress and anxiety
• Providing Guidance and Mentorship
Customer care at micro-wifi hypernet company as a customer care 2025 (July-Dec)
• Responding to customer inquiries – Answering customers' questions about products or services.
• Handling customer complaints – Listening to problems and providing appropriate solutions.
• Providing product or service information – Explaining features, prices, and how to use products or services.
• Processing orders and transactions – Assisting customers with purchases, payments, returns, or exchanges.
• Maintaining customer records – Keeping accurate records of customer interactions and feedback.
Marketing & Planning Manager - Okoa Jamie Arts Initiatives (OJAI) | (2023–2026)
• Coordinated community programs from planning to implementation
• Led outreach and mobilization activities in organizing youth programs and activities by providing education training and offering counseling and guidance.
• Led youth leadership training programs ,mentorship programs and youth participation in community programs.
• Strengthened organizational visibility through marketing strategies
• Prepared reports and maintained project documentation
• Collaborated with stakeholders and community partner
Trainee – Nawiri Project, Moi Teaching and Referral Hospital (MTRH) | May–Aug 2023
• Conducted case assessments and client follow-ups
• Provided counselling and psychosocial support
• Managed client health records confidentially
• Worked with multidisciplinary healthcare teams
• Supported clients with mental health challenges
KEY SKILLS
Case Assessment & Management | Counselling & Psychosocial Support | Community Outreach & Mobilization | Program Planning & Implementation | Documentation & Reporting | Mental Health Support | Monitoring & Evaluation | Research & Data Analysis
SOFT SKILLS
Communication | Empathy | Teamwork | Leadership | Problem-Solving | Adaptability | Time Management
KEY ACHIEVEMENTS
• Successfully implemented community outreach programs at OJAI
• Improved client follow-up systems during hospital attachment
• Enhanced organizational visibility through structured marketing strategies
• Maintained accurate and ethical client documentation
HOBBIES
Volunteering | Reading & Research | Mentoring | Creative Arts | Sports & Fitness
REFEREES
MRS. ANN MOROGO
Principal Medical Social Worker, Uasin Gishu County
Phone: 254715005593
Email: annmorogo@mtrh.go.ke
MR. MAXWEL KUTONDO
Chairman, OJAI, Uasin Gishu County
Phone: 254758388504
Email: Maxwelkutondo@gmail.com
MR. ROBERT AKAMA
HR CAMBRIDGE, Uasin Gishu County
Phone;0719753420
------------------------------
Candidate
------------------------------
First Name: saranga kodikara
E-Mail Address: khu.saranga12@gmail.com
Country: Sri Lanka
Phone: 0775977616
Current Job Designation: Training & Development Manager
Job Designation Applying For: Training & Development | Operations Manager | Multi Unit Manager
Total Years of Experience: 26 + Years
Copy your Resume / CV in this box: SARANGA KODIKARA
Gonapala, Sri Lanka
+94 775 977 616
khu.saranga12@gmail.com
LinkedIn: linkedin.com/in/saranga-kodikara-165b13b2/
PROFESSIONAL SUMMARY
Senior Operations & Training Management Professional with 24+ years of experience in the Quick Service Restaurant (QSR) industry, working with
globally recognized brands including Domino's Pizza, Burger King, and McDonald's.
Proven expertise in multi-unit restaurant operations, training strategy, leadership development, operational excellence, and franchise support. Highly
experienced in implementing structured training systems, improving operational standards, enhancing employee performance, and driving profitability.
Certified ServSafe Food Safety Trainer & Exam Proctor with a strong background in SOP implementation, team leadership, and new market openings.
Demonstrated success in developing high-performing teams and delivering measurable improvements in service quality, operational efficiency, and customer
satisfaction.
Seeking international opportunities in Operations Management, Training & Development, Restaurant Leadership, or Multi-Unit Operations Management.
CORE COMPETENCIES
Restaurant Operations Management
Training & Development Strategy
Leadership Development Programs
Multi-Unit Operations Leadership
Standard Operating Procedures (SOP) Implementation
Franchise Training & Operational Support
New Store Opening & Staff Training
Operational Excellence & Quality Control
Customer Experience Management
Talent Development & Succession Planning
Team Leadership & Workforce Development
Cost Control & Profit Optimization
Performance Analytics & Training Dashboards
PROFESSIONAL EXPERIENCE
Training & Development Manager - Domino's Pizza – Sri Lanka
Oct 2024 – Present - Responsible for leading the training strategy and capability development across the Domino's restaurant network to support operational
excellence and business growth.
Key Achievements:
• Reduced Complaint per 10K Orders (CPTK) from target benchmark 40 to 25 through improved service monitoring and operational training.
• Reduced Product Complaint per 10K Orders (PCPTK) to 15–18, outperforming the target of under 20.
• Maintained Dine-In Customer Satisfaction (C-SAT) at 4.6+, exceeding the target of 4.4.
• Achieved Takeaway C-SAT score of 4.7+, surpassing operational targets.
• Sustained Overall C-SAT performance above 4.6 through service excellence initiatives and team engagement.
Key Responsibilities:
• Designed and implemented training programs for restaurant teams across multiple locations.
• Delivered new product launch training programs ensuring smooth operational rollout.
• Developed and implemented Standard Operating Procedures (SOPs) aligned with global brand standards. Operations Manager - Food Studio (Pvt) Ltd – Sri Lanka
Nov 2023 – Sep 2024 - Managed operations of a 14-brand food court, overseeing revenue performance, service quality, and operational efficiency.
Key Responsibilities:
• Managed daily operations including FOH and BOH teams, customer experience, and operational performance.
• Implemented process improvements to enhance service efficiency and productivity.
• Managed workforce planning, staff scheduling, and labor optimization.
• Conducted Quality Assurance audits to ensure food safety and hygiene standards.
• Delivered food safety and customer service training for restaurant teams.
Training Manager - Troufa Restaurant Franchise – Bahrain
Sep 2018 – Sep 2019
• Developed and delivered training programs for restaurant teams and management staff.
• Standardized training processes to improve service consistency and operational performance.
• Conducted performance assessments and training evaluations.
• Developed training manuals and structured development programs.
Training & Acting Operations Manager - Burger King – Bahrain
Feb 2016 – May 2018
• Led training initiatives ensuring 100% staff certification through SOC systems.
• Maintained REV international audit scores above 90%.
• Implemented leadership development programs for future restaurant managers.
• Managed training budgets and operational training programs.
• Certified restaurant managers in Foundation of Shift Management and ServSafe Food Safety.
Restaurant General Manager / Training Manager - Burger King – Sri Lanka
Sep 2013 – Jan 2016
• Managed full restaurant operations including financial performance, team management, and customer service.
• Reduced waste costs from over 2% to below 1% through improved inventory management systems.
• Delivered REV international audit scores above 90% consistently.
• Developed supervisors and future restaurant managers through leadership coaching.
International Market Launch Experience:
• Delivered pre-opening management training for Burger King India launch.
• Trained and certified 37 managers for the India market.
• Trained and certified 10 managers for the Mongolia market.
Restaurant Manager - McDonald's – Sri Lanka
Jun 2000 – Oct 2012
• Delivered 36% sales growth (2010–2012) compared to previous years.
• Managed high-volume operations serving over 1,900 transactions daily.
• Increased Drive-Thru sales contribution to 48% of total revenue.
• Won Best Large Meal Upselling Competition (Coca-Cola Award).
• Increased birthday party bookings by nearly 300%.
• Managed staffing, training, food safety, inventory control, and customer service operations.
PROFESSIONAL CERTIFICATIONS
ServSafe Food Safety Certified Trainer & Exam Proctor
National Restaurant Association – International
Foundation of Shift Management
Burger King International – APAC
Global ROIP (Restaurant Operations Improvement Process)
McDonald's Middle East & Africa Diploma – Restaurant Leadership Practice (RLP)
McDonald's Hamburger University – Dubai, UAE
Advanced Shift Management (ASM)
McDonald's International
Shift Management Course (SMC)
McDonald's International
Basic Shift Management (BSM)
McDonald's International
EDUCATION
General Certificate of Education – Ordinary Level (GCE O/L)
Sri Lanka
PROFESSIONAL SKILLS
Leadership Training
Employee Development
Team Leadership
Change Management
Public Speaking
Training Program Development
Workforce Development
Operational Performance Management
Talent Assessment
REFERENCES
Available upon request.
------------------------------
First Name: saranga kodikara
E-Mail Address: khu.saranga12@gmail.com
Country: Sri Lanka
Phone: 0775977616
Current Job Designation: Training & Development Manager
Job Designation Applying For: Training & Development | Operations Manager | Multi Unit Manager
Total Years of Experience: 26 + Years
Copy your Resume / CV in this box: SARANGA KODIKARA
Gonapala, Sri Lanka
+94 775 977 616
khu.saranga12@gmail.com
LinkedIn: linkedin.com/in/saranga-kodikara-165b13b2/
PROFESSIONAL SUMMARY
Senior Operations & Training Management Professional with 24+ years of experience in the Quick Service Restaurant (QSR) industry, working with
globally recognized brands including Domino's Pizza, Burger King, and McDonald's.
Proven expertise in multi-unit restaurant operations, training strategy, leadership development, operational excellence, and franchise support. Highly
experienced in implementing structured training systems, improving operational standards, enhancing employee performance, and driving profitability.
Certified ServSafe Food Safety Trainer & Exam Proctor with a strong background in SOP implementation, team leadership, and new market openings.
Demonstrated success in developing high-performing teams and delivering measurable improvements in service quality, operational efficiency, and customer
satisfaction.
Seeking international opportunities in Operations Management, Training & Development, Restaurant Leadership, or Multi-Unit Operations Management.
CORE COMPETENCIES
Restaurant Operations Management
Training & Development Strategy
Leadership Development Programs
Multi-Unit Operations Leadership
Standard Operating Procedures (SOP) Implementation
Franchise Training & Operational Support
New Store Opening & Staff Training
Operational Excellence & Quality Control
Customer Experience Management
Talent Development & Succession Planning
Team Leadership & Workforce Development
Cost Control & Profit Optimization
Performance Analytics & Training Dashboards
PROFESSIONAL EXPERIENCE
Training & Development Manager - Domino's Pizza – Sri Lanka
Oct 2024 – Present - Responsible for leading the training strategy and capability development across the Domino's restaurant network to support operational
excellence and business growth.
Key Achievements:
• Reduced Complaint per 10K Orders (CPTK) from target benchmark 40 to 25 through improved service monitoring and operational training.
• Reduced Product Complaint per 10K Orders (PCPTK) to 15–18, outperforming the target of under 20.
• Maintained Dine-In Customer Satisfaction (C-SAT) at 4.6+, exceeding the target of 4.4.
• Achieved Takeaway C-SAT score of 4.7+, surpassing operational targets.
• Sustained Overall C-SAT performance above 4.6 through service excellence initiatives and team engagement.
Key Responsibilities:
• Designed and implemented training programs for restaurant teams across multiple locations.
• Delivered new product launch training programs ensuring smooth operational rollout.
• Developed and implemented Standard Operating Procedures (SOPs) aligned with global brand standards. Operations Manager - Food Studio (Pvt) Ltd – Sri Lanka
Nov 2023 – Sep 2024 - Managed operations of a 14-brand food court, overseeing revenue performance, service quality, and operational efficiency.
Key Responsibilities:
• Managed daily operations including FOH and BOH teams, customer experience, and operational performance.
• Implemented process improvements to enhance service efficiency and productivity.
• Managed workforce planning, staff scheduling, and labor optimization.
• Conducted Quality Assurance audits to ensure food safety and hygiene standards.
• Delivered food safety and customer service training for restaurant teams.
Training Manager - Troufa Restaurant Franchise – Bahrain
Sep 2018 – Sep 2019
• Developed and delivered training programs for restaurant teams and management staff.
• Standardized training processes to improve service consistency and operational performance.
• Conducted performance assessments and training evaluations.
• Developed training manuals and structured development programs.
Training & Acting Operations Manager - Burger King – Bahrain
Feb 2016 – May 2018
• Led training initiatives ensuring 100% staff certification through SOC systems.
• Maintained REV international audit scores above 90%.
• Implemented leadership development programs for future restaurant managers.
• Managed training budgets and operational training programs.
• Certified restaurant managers in Foundation of Shift Management and ServSafe Food Safety.
Restaurant General Manager / Training Manager - Burger King – Sri Lanka
Sep 2013 – Jan 2016
• Managed full restaurant operations including financial performance, team management, and customer service.
• Reduced waste costs from over 2% to below 1% through improved inventory management systems.
• Delivered REV international audit scores above 90% consistently.
• Developed supervisors and future restaurant managers through leadership coaching.
International Market Launch Experience:
• Delivered pre-opening management training for Burger King India launch.
• Trained and certified 37 managers for the India market.
• Trained and certified 10 managers for the Mongolia market.
Restaurant Manager - McDonald's – Sri Lanka
Jun 2000 – Oct 2012
• Delivered 36% sales growth (2010–2012) compared to previous years.
• Managed high-volume operations serving over 1,900 transactions daily.
• Increased Drive-Thru sales contribution to 48% of total revenue.
• Won Best Large Meal Upselling Competition (Coca-Cola Award).
• Increased birthday party bookings by nearly 300%.
• Managed staffing, training, food safety, inventory control, and customer service operations.
PROFESSIONAL CERTIFICATIONS
ServSafe Food Safety Certified Trainer & Exam Proctor
National Restaurant Association – International
Foundation of Shift Management
Burger King International – APAC
Global ROIP (Restaurant Operations Improvement Process)
McDonald's Middle East & Africa Diploma – Restaurant Leadership Practice (RLP)
McDonald's Hamburger University – Dubai, UAE
Advanced Shift Management (ASM)
McDonald's International
Shift Management Course (SMC)
McDonald's International
Basic Shift Management (BSM)
McDonald's International
EDUCATION
General Certificate of Education – Ordinary Level (GCE O/L)
Sri Lanka
PROFESSIONAL SKILLS
Leadership Training
Employee Development
Team Leadership
Change Management
Public Speaking
Training Program Development
Workforce Development
Operational Performance Management
Talent Assessment
REFERENCES
Available upon request.
------------------------------
Candidate
------------------------------
First Name: NILESH S. SHIRISHKAR
E-Mail Address: shirishkarnilieshs@gmail.com
Country: India
Phone: 09702550301
Current Job Designation: Storekeeper Supervisor
Job Designation Applying For: Senior Supply Chain Manager
Total Years of Experience: 12
Copy your Resume / CV in this box: NILESH S. SHIRISHKAR
Storekeeper | Warehouse Supervisor | Supply Chain Professional
Location: Mumbai, India
Contact: +91-9702550301
Email: shirishkarnilieshs@gmail.com
LinkedIn: www.linkedin.com/in/nilieshsshirishkar
PROFESSIONAL SUMMARY
Detail-oriented Storekeeper and Supply Chain Professional with over 12 years of progressive experience spanning inventory management, offshore rig operations, customer service, and technical support across India and the UAE. Demonstrated expertise in GRN processing, FIFO/LIFO compliance, inbound/outbound logistics, stock dispatch, RGP/NRGP tracking, QC coordination, and audit support within fast-paced retail and industrial environments. Proven ability to supervise store operations, manage documentation accuracy, coordinate with vendors and procurement teams, and maintain zero-variance stock records. Holds a valid passport through 2027, is immediately available for relocation, and is committed to delivering operational excellence in line with UAE industry standards.
CORE COMPETENCIES
Inventory Management & Stock Control, GRN & Documentation Control, FIFO / LIFO Compliance, Inbound / Outbound Logistics, Warehouse & Store Operations, RGP / NRGP Tracking, Material Receiving & Verification, Quality Control Coordination, ERP / CRM Systems & Postings, Vendor & Procurement Coordination, Stock Reconciliation & Audit Support, Safety Compliance (HSE), Tagging, Labeling & Barcoding, Microsoft Office Suite.
PROFESSIONAL EXPERIENCE
Star Home Supermarket, Mumbai, India August 2022 – Present
Storekeeper Supervisor
• Receive and verify supplier deliveries against invoices and purchase orders, ensuring quantity/quality accuracy before GRN processing.
• Supervise unloading, sorting, and systematic placement of stock into designated storage zones (dry, chilled, frozen) for optimized retrieval.
• Coordinate with the QC team to inspect inward materials, segregate damaged or expired items, and process returns/wastage per policy.
• Enforce strict FIFO compliance across all perishable and non-perishable categories to minimize spoilage and reduce shrinkage losses.
• Conduct daily, weekly, and monthly stock counts; reconcile variances in the inventory system; and provide full audit support documentation.
Tech Mahindra (THREE UK), Mumbai, India October 2019 – July 2022
Customer Retention Advisor
• Managed inbound and outbound customer calls for cancellations, upgrades, and new sales, consistently meeting monthly KPIs.
• Resolved complex customer complaints and account issues by diagnosing root causes and delivering accurate, timely solutions.
• Executed strategic retention techniques by reselling policy benefits and value-added services to at-risk subscribers.
• Maintained CRM records with accurate account updates, contract setups, and interaction logs for seamless customer onboarding.
• Collaborated with cross-functional teams to ensure timely follow-ups on pending queries, improving overall customer satisfaction scores.
ADNOC Drilling (National Drilling Company), Abu Dhabi, UAE March 2012 – May 2018
Roustabout & Floorman / Roughneck – Offshore Cyber Rig
• Operated and supported pump systems, managed shale shaker tasks, and maintained a clean and organized rig floor during drilling operations.
• Inspected and maintained rig floor equipment including wire/fiber lines, slings, and lifting gear to ensure operational readiness.
• Enforced HSE safety protocols during all lifting operations and conducted pre-use safety checks on rig floor equipment daily.
• Assisted the H2S Engineer in executing rig floor procedures safely, ensuring full compliance with offshore hazardous gas protocols.
• Coordinated material movements and documented equipment usage logs to support accurate offshore inventory and asset tracking.
Dell – Sutherland, Mumbai, India
November 2010 – January 2012
Senior Technical Support Executive – Software Department
• Handled inbound technical support calls and delivered accurate software solutions to Dell customers across global markets.
• Diagnosed hardware/software issues, researched resolutions, and guided clients through step-by-step corrective procedures.
• Troubleshot workstation and LAN performance problems, ensuring minimal downtime and high first-call resolution rates.
• Recommended and upsold Dell products and services, contributing to revenue targets and enhanced customer experience.
• Documented all support interactions in the ticketing system, maintaining detailed records for escalation and quality review.
PROFESSIONAL CERTIFICATIONS
• Certified Soft Skills Trainer
• Certified Life Coach
• Diploma in Neuro-Linguistic Programming (NLP)
EDUCATION
• Bachelor of Science from Shridhar University - May 2011
------------------------------
First Name: NILESH S. SHIRISHKAR
E-Mail Address: shirishkarnilieshs@gmail.com
Country: India
Phone: 09702550301
Current Job Designation: Storekeeper Supervisor
Job Designation Applying For: Senior Supply Chain Manager
Total Years of Experience: 12
Copy your Resume / CV in this box: NILESH S. SHIRISHKAR
Storekeeper | Warehouse Supervisor | Supply Chain Professional
Location: Mumbai, India
Contact: +91-9702550301
Email: shirishkarnilieshs@gmail.com
LinkedIn: www.linkedin.com/in/nilieshsshirishkar
PROFESSIONAL SUMMARY
Detail-oriented Storekeeper and Supply Chain Professional with over 12 years of progressive experience spanning inventory management, offshore rig operations, customer service, and technical support across India and the UAE. Demonstrated expertise in GRN processing, FIFO/LIFO compliance, inbound/outbound logistics, stock dispatch, RGP/NRGP tracking, QC coordination, and audit support within fast-paced retail and industrial environments. Proven ability to supervise store operations, manage documentation accuracy, coordinate with vendors and procurement teams, and maintain zero-variance stock records. Holds a valid passport through 2027, is immediately available for relocation, and is committed to delivering operational excellence in line with UAE industry standards.
CORE COMPETENCIES
Inventory Management & Stock Control, GRN & Documentation Control, FIFO / LIFO Compliance, Inbound / Outbound Logistics, Warehouse & Store Operations, RGP / NRGP Tracking, Material Receiving & Verification, Quality Control Coordination, ERP / CRM Systems & Postings, Vendor & Procurement Coordination, Stock Reconciliation & Audit Support, Safety Compliance (HSE), Tagging, Labeling & Barcoding, Microsoft Office Suite.
PROFESSIONAL EXPERIENCE
Star Home Supermarket, Mumbai, India August 2022 – Present
Storekeeper Supervisor
• Receive and verify supplier deliveries against invoices and purchase orders, ensuring quantity/quality accuracy before GRN processing.
• Supervise unloading, sorting, and systematic placement of stock into designated storage zones (dry, chilled, frozen) for optimized retrieval.
• Coordinate with the QC team to inspect inward materials, segregate damaged or expired items, and process returns/wastage per policy.
• Enforce strict FIFO compliance across all perishable and non-perishable categories to minimize spoilage and reduce shrinkage losses.
• Conduct daily, weekly, and monthly stock counts; reconcile variances in the inventory system; and provide full audit support documentation.
Tech Mahindra (THREE UK), Mumbai, India October 2019 – July 2022
Customer Retention Advisor
• Managed inbound and outbound customer calls for cancellations, upgrades, and new sales, consistently meeting monthly KPIs.
• Resolved complex customer complaints and account issues by diagnosing root causes and delivering accurate, timely solutions.
• Executed strategic retention techniques by reselling policy benefits and value-added services to at-risk subscribers.
• Maintained CRM records with accurate account updates, contract setups, and interaction logs for seamless customer onboarding.
• Collaborated with cross-functional teams to ensure timely follow-ups on pending queries, improving overall customer satisfaction scores.
ADNOC Drilling (National Drilling Company), Abu Dhabi, UAE March 2012 – May 2018
Roustabout & Floorman / Roughneck – Offshore Cyber Rig
• Operated and supported pump systems, managed shale shaker tasks, and maintained a clean and organized rig floor during drilling operations.
• Inspected and maintained rig floor equipment including wire/fiber lines, slings, and lifting gear to ensure operational readiness.
• Enforced HSE safety protocols during all lifting operations and conducted pre-use safety checks on rig floor equipment daily.
• Assisted the H2S Engineer in executing rig floor procedures safely, ensuring full compliance with offshore hazardous gas protocols.
• Coordinated material movements and documented equipment usage logs to support accurate offshore inventory and asset tracking.
Dell – Sutherland, Mumbai, India
November 2010 – January 2012
Senior Technical Support Executive – Software Department
• Handled inbound technical support calls and delivered accurate software solutions to Dell customers across global markets.
• Diagnosed hardware/software issues, researched resolutions, and guided clients through step-by-step corrective procedures.
• Troubleshot workstation and LAN performance problems, ensuring minimal downtime and high first-call resolution rates.
• Recommended and upsold Dell products and services, contributing to revenue targets and enhanced customer experience.
• Documented all support interactions in the ticketing system, maintaining detailed records for escalation and quality review.
PROFESSIONAL CERTIFICATIONS
• Certified Soft Skills Trainer
• Certified Life Coach
• Diploma in Neuro-Linguistic Programming (NLP)
EDUCATION
• Bachelor of Science from Shridhar University - May 2011
------------------------------
Candidate
------------------------------
First Name: B. SARAVANAN
E-Mail Address: saravananbalanbs@gmail.com
Country: India
Phone: 09940523845
Current Job Designation: Deputy General Manager - Supply Chain Management
Job Designation Applying For: Supply Chain Manager
Total Years of Experience: 20
Copy your Resume / CV in this box: B. SARAVANAN
DEPUTY GENERAL MANAGER - SUPPLY CHAIN MANAGEMENT
Email: saravananbalanbs@gmail.com
Mobile: +91-9940523845
LinkedIn: https://www.linkedin.com/in/saravanan-balan-2302ab243
PROFESSIONAL SUMMARY
MS in Manufacturing Management with 20+ years of progressive experience in Supply Chain Management across High-volume discrete manufacturing. Directed greenfield project implementation, managed 150+ member teams, and achieved 10% inventory reduction through strategic procurement and warehouse optimisation. Led international projects in South Korea and Slovakia. Expertise in SAP MM/BOM, EXIM operations, cost reduction initiatives, and cross-functional team leadership. Recognised as Best Performer for consistent outstanding achievements.
TECHNICAL SKILLS
ERP Systems: SAP (MM Module, BOM Management), MES Systems
Supply Chain Management: Material Planning, Procurement, Logistics, EXIM Operations, Customs Clearance, Warehouse Management, Inventory Control
Quality & Process Improvement: TQM, TPM, Kaizen, Poka Yoke, 5S, PDCA, Lean Production System (LPS), Standard Production System (SPS), Layered Process Audit
Project Management: CFT Reviews, Project Event Readiness, 4M Analysis, Engineering Change Management, Specification Management
Manufacturing Operations: Production Planning & Control (PPC), Kit/Sequence/Line Feeding, Material Handling Equipment Management
CORE COMPETENCIES
Strategic Planning & Execution Material Management & Logistics Inventory Control & Reduction
SAP MM & BOM Management Cost Optimization & Control Greenfield Project Management
Warehouse Operations Process Improvement Team Leadership & Development
PROFESSIONAL EXPERIENCE
HYUNDAI MOBIS INDIA MODULE PVT LTD, Anantapur, India
Deputy General Manager - Supply Chain Management | July 2018 - June 2024
Tier-1 automotive supplier specialising in genuine spare parts, module parts manufacturing, and logistics for Hyundai and KIA Motors
Career Progression: Senior Manager (Jul 2018 - Mar 2020) → Assistant General Manager (Apr 2020 - Mar 2022) → Deputy General Manager (Apr 2023 - Jun 2024)
• Directed end-to-end supply chain operations for greenfield Tier-1 automotive facility, managing a 150-member team and reporting to the Managing Director
• Achieved 10% inventory reduction through strategic purchase order reviews targeting high-value and slow-moving items
• Orchestrated domestic and international procurement, managing EXIM operations, including shipment tracking and customs clearance
• Developed material planning schedules aligned with business objectives, conducting CAPA analysis for demand forecasting and manpower optimisation
• Designed warehouse layouts and implemented space optimisation strategies, enhancing storage capacity and material flow efficiency
• Executed vendor negotiations and managed sub-vendor partnerships, implementing cost-saving initiatives through competitive price analysis
• Administered SAP MM and BOM modules for Material Master management and manufacturing system integration
• Conducted international business visits to South Korea and Slovakia for new project implementation and supplier engagements
• Spearheaded greenfield project: established departmental structure, recruited staff, implemented KPIs, fulfilled asset requirements, and configured system mapping for assembly operations
• Drove ₹6Cr+ in total cost savings through scrap recycling (₹1.5Cr), inventory liquidation (₹4Cr), logistics optimization (₹75L/year), and import localization (₹75L/year)
• Reduced manpower by 12% by redesigning material flow processes and increasing material feeding capacity
• Improved material feeding productivity by 15% through strategic storage area optimization
HYUNDAI MOBIS INDIA LTD, Chennai, India
Manager - Supply Chain Management | March 2011 - June 2018
Tier-1 automotive supplier specializing in genuine spare parts, module parts manufacturing, and logistics for Hyundai and KIA Motors
Career Progression: Assistant Manager (Mar 2011 - Mar 2013) → Deputy Manager (Apr 2013 - Mar 2016) → Manager (Apr 2016 - Jun 2018)
• Led Material Planning & Control and Logistics sections, administering ERP Material Master and BOM Management systems
• Managed new project and specification management, including Engineering Change Management, BOM reviews, MES system management, and CFT/4M reviews
• Coordinated logistics, shipping, and customs clearance, ensuring on-time deliveries, and administered material feeding operations (Kit/Sequence/Line Feeding)
• Developed system improvements for operational excellence and implemented data mapping in manufacturing engineering systems
• Initiated cost-saving projects in logistics and packaging while managing material handling equipment, transport contracts, and safety protocols
• Recognised as Best Performer in 2017 for consistent outstanding achievements
• Freed up 4,000 sq. m. of warehouse space by implementing space-saving storage strategies
• Reduced inventory by 10% through effective purchase order reviews for high-value and slow-moving items
SUSPA PNEUMATICS PVT LTD, Chennai, India
Senior Engineer - Production Management | January 2010 - February 2011
• Supervised a team of 75 personnel, including supervisors, operators, and contract labour
• Monitored production, quality, and safety metrics with timely corrective actions through the Standard Production System (SPS)
• Administered the 5S system, safety operation procedures, and Layered Process Audits
RANE BRAKE LINING PVT LTD, Chennai, India
Senior Engineer - Production Management | November 2006 - December 2009
Leading Indian friction material manufacturer for brake linings, disc pads, clutch facings, and railway brakes
Career Progression: Engineer (Nov 2006 - Jun 2009) → Senior Engineer (Jul 2009 - Dec 2009)
• Achieved production targets through daily routine management with cross-functional team discussions
• Led team of DETs, permanent and casual labour, implementing TQM/TPM methodologies to maximise plant effectiveness
• Implemented cost-saving and setup time reduction projects, improving finishing line productivity through Lean Production System (LPS)
JAI PARABOLIC SPRINGS PVT LTD, Chennai, India
Engineer - Production Management | August 2005 - November 2006
• Managed the heat treatment section, including paint shop and assembly shop operations, reporting to the Manager
• Managed delivery follow-ups, escalation handling, MIS reports, and data analysis for management review
FIEM INDUSTRIES LTD, Hosur, India
Engineer - Production Management | February 2003 - July 2005
Career Progression: Graduate Trainee (Feb 2003 - Mar 2004) → Engineer (Apr 2004 - Jul 2005)
• Managed press shop, weld shop, and assembly shop with a team of 90 personnel, reporting to the Manager and VP
• Achieved production hit rates through daily management using the PDCA cycle methodology
EDUCATION
Master of Science (MS) in Manufacturing Management | Birla Institute of Technology and Science (BITS), Pilani, India | 2008
Bachelor of Engineering (BE) in Mechanical Engineering | JJ College of Engineering & Technology, Bharathidasan University, Trichy, India | 2002
------------------------------
First Name: B. SARAVANAN
E-Mail Address: saravananbalanbs@gmail.com
Country: India
Phone: 09940523845
Current Job Designation: Deputy General Manager - Supply Chain Management
Job Designation Applying For: Supply Chain Manager
Total Years of Experience: 20
Copy your Resume / CV in this box: B. SARAVANAN
DEPUTY GENERAL MANAGER - SUPPLY CHAIN MANAGEMENT
Email: saravananbalanbs@gmail.com
Mobile: +91-9940523845
LinkedIn: https://www.linkedin.com/in/saravanan-balan-2302ab243
PROFESSIONAL SUMMARY
MS in Manufacturing Management with 20+ years of progressive experience in Supply Chain Management across High-volume discrete manufacturing. Directed greenfield project implementation, managed 150+ member teams, and achieved 10% inventory reduction through strategic procurement and warehouse optimisation. Led international projects in South Korea and Slovakia. Expertise in SAP MM/BOM, EXIM operations, cost reduction initiatives, and cross-functional team leadership. Recognised as Best Performer for consistent outstanding achievements.
TECHNICAL SKILLS
ERP Systems: SAP (MM Module, BOM Management), MES Systems
Supply Chain Management: Material Planning, Procurement, Logistics, EXIM Operations, Customs Clearance, Warehouse Management, Inventory Control
Quality & Process Improvement: TQM, TPM, Kaizen, Poka Yoke, 5S, PDCA, Lean Production System (LPS), Standard Production System (SPS), Layered Process Audit
Project Management: CFT Reviews, Project Event Readiness, 4M Analysis, Engineering Change Management, Specification Management
Manufacturing Operations: Production Planning & Control (PPC), Kit/Sequence/Line Feeding, Material Handling Equipment Management
CORE COMPETENCIES
Strategic Planning & Execution Material Management & Logistics Inventory Control & Reduction
SAP MM & BOM Management Cost Optimization & Control Greenfield Project Management
Warehouse Operations Process Improvement Team Leadership & Development
PROFESSIONAL EXPERIENCE
HYUNDAI MOBIS INDIA MODULE PVT LTD, Anantapur, India
Deputy General Manager - Supply Chain Management | July 2018 - June 2024
Tier-1 automotive supplier specialising in genuine spare parts, module parts manufacturing, and logistics for Hyundai and KIA Motors
Career Progression: Senior Manager (Jul 2018 - Mar 2020) → Assistant General Manager (Apr 2020 - Mar 2022) → Deputy General Manager (Apr 2023 - Jun 2024)
• Directed end-to-end supply chain operations for greenfield Tier-1 automotive facility, managing a 150-member team and reporting to the Managing Director
• Achieved 10% inventory reduction through strategic purchase order reviews targeting high-value and slow-moving items
• Orchestrated domestic and international procurement, managing EXIM operations, including shipment tracking and customs clearance
• Developed material planning schedules aligned with business objectives, conducting CAPA analysis for demand forecasting and manpower optimisation
• Designed warehouse layouts and implemented space optimisation strategies, enhancing storage capacity and material flow efficiency
• Executed vendor negotiations and managed sub-vendor partnerships, implementing cost-saving initiatives through competitive price analysis
• Administered SAP MM and BOM modules for Material Master management and manufacturing system integration
• Conducted international business visits to South Korea and Slovakia for new project implementation and supplier engagements
• Spearheaded greenfield project: established departmental structure, recruited staff, implemented KPIs, fulfilled asset requirements, and configured system mapping for assembly operations
• Drove ₹6Cr+ in total cost savings through scrap recycling (₹1.5Cr), inventory liquidation (₹4Cr), logistics optimization (₹75L/year), and import localization (₹75L/year)
• Reduced manpower by 12% by redesigning material flow processes and increasing material feeding capacity
• Improved material feeding productivity by 15% through strategic storage area optimization
HYUNDAI MOBIS INDIA LTD, Chennai, India
Manager - Supply Chain Management | March 2011 - June 2018
Tier-1 automotive supplier specializing in genuine spare parts, module parts manufacturing, and logistics for Hyundai and KIA Motors
Career Progression: Assistant Manager (Mar 2011 - Mar 2013) → Deputy Manager (Apr 2013 - Mar 2016) → Manager (Apr 2016 - Jun 2018)
• Led Material Planning & Control and Logistics sections, administering ERP Material Master and BOM Management systems
• Managed new project and specification management, including Engineering Change Management, BOM reviews, MES system management, and CFT/4M reviews
• Coordinated logistics, shipping, and customs clearance, ensuring on-time deliveries, and administered material feeding operations (Kit/Sequence/Line Feeding)
• Developed system improvements for operational excellence and implemented data mapping in manufacturing engineering systems
• Initiated cost-saving projects in logistics and packaging while managing material handling equipment, transport contracts, and safety protocols
• Recognised as Best Performer in 2017 for consistent outstanding achievements
• Freed up 4,000 sq. m. of warehouse space by implementing space-saving storage strategies
• Reduced inventory by 10% through effective purchase order reviews for high-value and slow-moving items
SUSPA PNEUMATICS PVT LTD, Chennai, India
Senior Engineer - Production Management | January 2010 - February 2011
• Supervised a team of 75 personnel, including supervisors, operators, and contract labour
• Monitored production, quality, and safety metrics with timely corrective actions through the Standard Production System (SPS)
• Administered the 5S system, safety operation procedures, and Layered Process Audits
RANE BRAKE LINING PVT LTD, Chennai, India
Senior Engineer - Production Management | November 2006 - December 2009
Leading Indian friction material manufacturer for brake linings, disc pads, clutch facings, and railway brakes
Career Progression: Engineer (Nov 2006 - Jun 2009) → Senior Engineer (Jul 2009 - Dec 2009)
• Achieved production targets through daily routine management with cross-functional team discussions
• Led team of DETs, permanent and casual labour, implementing TQM/TPM methodologies to maximise plant effectiveness
• Implemented cost-saving and setup time reduction projects, improving finishing line productivity through Lean Production System (LPS)
JAI PARABOLIC SPRINGS PVT LTD, Chennai, India
Engineer - Production Management | August 2005 - November 2006
• Managed the heat treatment section, including paint shop and assembly shop operations, reporting to the Manager
• Managed delivery follow-ups, escalation handling, MIS reports, and data analysis for management review
FIEM INDUSTRIES LTD, Hosur, India
Engineer - Production Management | February 2003 - July 2005
Career Progression: Graduate Trainee (Feb 2003 - Mar 2004) → Engineer (Apr 2004 - Jul 2005)
• Managed press shop, weld shop, and assembly shop with a team of 90 personnel, reporting to the Manager and VP
• Achieved production hit rates through daily management using the PDCA cycle methodology
EDUCATION
Master of Science (MS) in Manufacturing Management | Birla Institute of Technology and Science (BITS), Pilani, India | 2008
Bachelor of Engineering (BE) in Mechanical Engineering | JJ College of Engineering & Technology, Bharathidasan University, Trichy, India | 2002
------------------------------
Candidate
------------------------------
First Name: SUVIDNY V. PATIL
E-Mail Address: suvidnypatil@gmail.com
Country: India
Phone: 07710901385
Current Job Designation: Supply Chain Manager
Job Designation Applying For: Demand Planning Manager, Supply Chain Manager, Inventory Manager
Total Years of Experience: 8
Copy your Resume / CV in this box: SUVIDNY V. PATIL
Supply Chain Manager
Location: Mumbai, India
Phone: +91 7710901385
E-mail: suvidnypatil@gmail.com
LinkedIn: https://www.linkedin.com/in/suvidny-patil-33b372392/
PROFESSIONAL SUMMARY
Accomplished Supply Chain Manager with over 8 years of expertise in managing end-to-end supply chain processes, S&OP leadership, and demand planning. Skilled in optimizing logistics, reducing costs, and improving OTIF performance across multi-plant operations. Proficient in advanced supply chain tools, including JDA Supply Chain Planner and Oracle ERP systems. Proven leader in cross-functional team management, fostering continuous improvement and operational efficiency.
KEY SKILLS
End-to-End Supply Chain, Sales & Operations Planning (S&OP), Demand Forecasting, Inventory Optimization, Dispatch & Distribution Planning, Multi-Plant Operations, Logistics & Transportation Management, Cost Reduction Strategies, JDA Supply Chain Planner, Oracle ERP Systems, Advanced Excel, Power BI, Data Analytics, Team Leadership, Stakeholder Management
PROFESSIONAL EXPERIENCE
Yokohama OHT (YOHT), India | Supply Chain Manager May 2022 – Present
• Led procurement, logistics, inventory management, warehousing, and distribution operations to streamline end-to-end supply chain processes.
• Managed dispatch planning for approximately 18,000 MT and 4,500 SKUs per month across 3 manufacturing plants and port locations.
• Spearheaded Sales & Operations Planning (S&OP) to synchronize demand, supply, and production plans, ensuring alignment across all functions.
• Developed precise demand forecasts using ForecastX, incorporating time-series and causal models to enhance forecasting accuracy and data-driven decision-making.
• Optimized transportation and lead times, driving improvements in OTIF performance while reducing logistics costs significantly.
• Mentored and guided a cross-functional team of 15 members across order management, dispatch planning, and warehousing functions to achieve operational efficiency.
Asian Paints, India | Supply Chain Executive July 2013 – April 2022
• Managed large-scale distribution planning utilizing JDA Supply Chain Planner and Fulfill systems to ensure smooth supply chain operations.
• Oversaw complex forecasting for approximately 4,500 SKUs monthly across multiple plant environments, optimizing inventory levels and ensuring seamless dispatch execution.
• Acted as the custodian of system hygiene and maintained master data in Oracle ERP systems to optimize dispatch across 108 depots and 8 plants.
• Performed in-depth lane-level, lead-time, cross-flow, and in-bay time analyses to improve service levels and operational efficiency.
• Collaborated with demand planning and production teams to manage critical SKUs and meet peak demand, ensuring a responsive and agile supply chain.
• Supported continuous improvement initiatives, focusing on reducing operational inefficiencies and enhancing service delivery across the network.
Reliance Industries Limited, India | Administration Executive May 2012 – July 2013
• Coordinated purchase orders, requisitions, and vendor relationships, ensuring smooth procurement processes.
• Managed budgeting, cost control, and administrative activities to optimize operations.
• Supported office administration and compliance processes to ensure company policies and regulatory requirements were met.
EDUCATION
• Master of Business Administration / Post Graduate Diploma in Management in Operations | DY Patil Institute of Management Studies, Mumbai | December 2025
• Bachelor of Business Administration / Bachelor of Management Studies in Management | Mumbai University, India | January 2011
------------------------------
First Name: SUVIDNY V. PATIL
E-Mail Address: suvidnypatil@gmail.com
Country: India
Phone: 07710901385
Current Job Designation: Supply Chain Manager
Job Designation Applying For: Demand Planning Manager, Supply Chain Manager, Inventory Manager
Total Years of Experience: 8
Copy your Resume / CV in this box: SUVIDNY V. PATIL
Supply Chain Manager
Location: Mumbai, India
Phone: +91 7710901385
E-mail: suvidnypatil@gmail.com
LinkedIn: https://www.linkedin.com/in/suvidny-patil-33b372392/
PROFESSIONAL SUMMARY
Accomplished Supply Chain Manager with over 8 years of expertise in managing end-to-end supply chain processes, S&OP leadership, and demand planning. Skilled in optimizing logistics, reducing costs, and improving OTIF performance across multi-plant operations. Proficient in advanced supply chain tools, including JDA Supply Chain Planner and Oracle ERP systems. Proven leader in cross-functional team management, fostering continuous improvement and operational efficiency.
KEY SKILLS
End-to-End Supply Chain, Sales & Operations Planning (S&OP), Demand Forecasting, Inventory Optimization, Dispatch & Distribution Planning, Multi-Plant Operations, Logistics & Transportation Management, Cost Reduction Strategies, JDA Supply Chain Planner, Oracle ERP Systems, Advanced Excel, Power BI, Data Analytics, Team Leadership, Stakeholder Management
PROFESSIONAL EXPERIENCE
Yokohama OHT (YOHT), India | Supply Chain Manager May 2022 – Present
• Led procurement, logistics, inventory management, warehousing, and distribution operations to streamline end-to-end supply chain processes.
• Managed dispatch planning for approximately 18,000 MT and 4,500 SKUs per month across 3 manufacturing plants and port locations.
• Spearheaded Sales & Operations Planning (S&OP) to synchronize demand, supply, and production plans, ensuring alignment across all functions.
• Developed precise demand forecasts using ForecastX, incorporating time-series and causal models to enhance forecasting accuracy and data-driven decision-making.
• Optimized transportation and lead times, driving improvements in OTIF performance while reducing logistics costs significantly.
• Mentored and guided a cross-functional team of 15 members across order management, dispatch planning, and warehousing functions to achieve operational efficiency.
Asian Paints, India | Supply Chain Executive July 2013 – April 2022
• Managed large-scale distribution planning utilizing JDA Supply Chain Planner and Fulfill systems to ensure smooth supply chain operations.
• Oversaw complex forecasting for approximately 4,500 SKUs monthly across multiple plant environments, optimizing inventory levels and ensuring seamless dispatch execution.
• Acted as the custodian of system hygiene and maintained master data in Oracle ERP systems to optimize dispatch across 108 depots and 8 plants.
• Performed in-depth lane-level, lead-time, cross-flow, and in-bay time analyses to improve service levels and operational efficiency.
• Collaborated with demand planning and production teams to manage critical SKUs and meet peak demand, ensuring a responsive and agile supply chain.
• Supported continuous improvement initiatives, focusing on reducing operational inefficiencies and enhancing service delivery across the network.
Reliance Industries Limited, India | Administration Executive May 2012 – July 2013
• Coordinated purchase orders, requisitions, and vendor relationships, ensuring smooth procurement processes.
• Managed budgeting, cost control, and administrative activities to optimize operations.
• Supported office administration and compliance processes to ensure company policies and regulatory requirements were met.
EDUCATION
• Master of Business Administration / Post Graduate Diploma in Management in Operations | DY Patil Institute of Management Studies, Mumbai | December 2025
• Bachelor of Business Administration / Bachelor of Management Studies in Management | Mumbai University, India | January 2011
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Candidate
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First Name: Lawyer Ahmad Askari
E-Mail Address: vekilaskeri329@gmail.com
Country: Afghanistan
Phone: +93730100399
Current Job Designation: Building architect, tiling, stonework, welding, cement walls, etc.
Job Designation Applying For: Tiling, stonework
Total Years of Experience: More than 10 years
Copy your Resume / CV in this box: Name: Wakil Ahmad Askari
Birth: 06 October 1997
Nationality: Afghan
Height: 170 cm
Passport: P04911802
Passport Expiry: 19 December 2029
Phone / WhatsApp: +93 730100399
Email: vekilaskeri329@gmail.com
------------------------------
First Name: Lawyer Ahmad Askari
E-Mail Address: vekilaskeri329@gmail.com
Country: Afghanistan
Phone: +93730100399
Current Job Designation: Building architect, tiling, stonework, welding, cement walls, etc.
Job Designation Applying For: Tiling, stonework
Total Years of Experience: More than 10 years
Copy your Resume / CV in this box: Name: Wakil Ahmad Askari
Birth: 06 October 1997
Nationality: Afghan
Height: 170 cm
Passport: P04911802
Passport Expiry: 19 December 2029
Phone / WhatsApp: +93 730100399
Email: vekilaskeri329@gmail.com
------------------------------
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