------------------------------
First Name: MAHESH KUMAR D
E-Mail Address: mkumard1978@gmail.com
Country: India
Phone: 09849163068
Current Job Designation: |Assistant General Manager - Materials
Job Designation Applying For: Supply Chain Manager
Total Years of Experience: 25
Copy your Resume / CV in this box: MAHESH KUMAR D.
Location: Telangana, India
Mobile: +91-9849163068
Email: mkumard1978@gmail.com
LinkedIn: https://www.linkedin.com/in/mahesh-kumar-19368795
Date of Birth: 13/12/1978 | Nationality: India | Gender: Male
PROFESSIONAL SUMMARY
Results-driven Supply Chain Management Professional with 25+ years of progressive expertise spanning Pan-India Warehouse Operations, Inventory Control, and Strategic Logistics Management. Demonstrated success in spearheading ERP implementations (SAP MM, SAGE 300) that streamline operations, optimize inventory levels, and generate substantial cost savings. Proven track record of establishing robust warehouse systems from the ground up, driving operational excellence, ensuring regulatory compliance, and delivering high-impact results in dynamic, fast-paced environments across the Telecommunications, Aviation, Energy, and Manufacturing sectors.
CORE COMPETENCIES
Supply Chain Management | Inventory Management | Warehouse Operations | Distribution & Logistics | ERP Implementation & Management (SAP MM, SAGE 300 ERP) | Process Automation | System Integration | Vendor Management | Contract Negotiation | Cost Reduction Strategies | Stock Auditing & Reconciliation | Materials Planning | Demand Forecasting | ABC Analysis | Project Management | Change Management | Cross-Functional Team Leadership | Stakeholder Management | ISO 9001 Compliance | Health & Safety Standards | Quality Control | Risk Management | MIS Reporting & Analytics | Business Intelligence | KPI Development | Dashboard Creation | Budget Planning & Control | Capital Expenditure Management | Asset Tracking | Scrap Disposal Management
PROFESSIONAL EXPERIENCE
Atria Convergence Technologies Pvt. Ltd. (ACT Fibernet), India | Assistant General Manager - Materials | March 2015 – January 2026
• Spearheaded end-to-end Supply Chain operations and automated warehouse processes across 90+ nationwide locations, ensuring 100% material availability while reducing operational costs by 35% through strategic process optimization.
• Orchestrated SAP MM (Inventory Management) implementation across the enterprise group, transforming manual workflows into integrated digital systems, achieving 99.8% inventory accuracy and real-time visibility across all warehouses.
• Established standardized SOPs for complete warehouse operations, inventory management, and audit systems, driving substantial improvements in operational effectiveness.
• Engineered robust material tracking systems for projects, stakeholders, and installation units with one-to-one reconciliation mechanisms, optimizing material reutilization post-refurbishment and recovering 100% under-warranty materials.
• Generated ₹15+ Crores annual revenue through systematic scrap disposal programs compliant with PCB e-waste and hazardous waste norms, while maintaining zero environmental compliance violations.
Sunrise & Co. (Pte) Ltd., Singapore | Supply Chain Manager | November 2013 – March 2015
• Directed seamless migration from legacy systems to SAGE 300 ERP (Accpac), ensuring uninterrupted operations while enhancing user adoption through comprehensive training programs and establishing business intelligence frameworks for data-driven decision making.
• Supervised comprehensive warehouse operations encompassing receiving, storage, inventory control, and security protocols across multiple facilities, implementing lean methodologies that improved space utilization by 25%.
• Formulated cost-efficient routing strategies for delivery and sales routes, collaborating with cross-functional teams to integrate logistics with business systems, reducing transportation costs by 22% annually.
GMR Hyderabad International Airport Limited, India | Manager - Stores | June 2008 – November 2013
• Established Central and Sub-Store infrastructure from inception, designing layout, implementing SAP-based inventory systems, and operationalizing complete material movement processes for India's second-largest airport facility.
• Achieved zero discrepancy in five consecutive annual stock audits through meticulous inventory accuracy protocols, implementing cycle counting methodologies and reconciliation frameworks that became organizational benchmarks.
• Consolidated project surplus materials worth ₹50+ Crores, maximizing reutilization opportunities and preventing write-offs through systematic cataloging, circulation, and tracking mechanisms across business units.
• Championed British Safety Council's 5-Star Health & Safety Management System certification and ISO implementations, ensuring 100% compliance while maintaining operational excellence and zero safety incidents.
Reliance Industries Limited - Oil & Gas Division, India | Executive - Materials | December 2004 – June 2008
• Managed warehouse operations for KG-D6 Onshore Gas Terminal Project, overseeing material worth ₹250+ Crores while ensuring QHSE compliance, implementing access controls, and maintaining 99% inventory accuracy in high-stakes exploration environment.
• Coordinated inter-shorebase material movements involving 150+ trailer shipments, executing seamless logistics operations through strategic transporter partnerships and real-time tracking systems.
• Reconciled 250 differential inventory line items valued at ₹50 Crores within one week through intensive physical verification and SAP data analysis, recovering significant assets and correcting system discrepancies.
PREVIOUS EXPERIENCE
• Lee and Muirhead Ltd., India | Senior Executive - Warehousing & Distribution | March 2002 – November 2004
• Virgo Plastics (Co-packer - Reckitt Benckiser India Limited), India | Assistant Factory Manager | November 1999 – February 2002
KEY PROJECTS & INITIATIVES
• SAP MM Implementation - ACT Fibernet | 2015-2017: Led enterprise-wide SAP MM rollout across 25+ locations covering inventory management, procurement, and warehouse operations. Collaborated with cross-functional teams for business process mapping, user training, and change management. Delivered project 10% under budget with 99.8% system adoption rate.
• SAGE 300 ERP Migration - Sunrise & Co. | 2013-2014: Orchestrated complete migration from legacy software to SAGE 300 (Accpac) ERP without operational disruption. Developed BI module reports for all functions, established the material master database, and created comprehensive user documentation. Achieved seamless transition with zero data loss.
• Central Stores Establishment - GMR Airport | 2008-2009: Built Central and Sub-Store infrastructure from ground level for Hyderabad International Airport. Designed facility layout, implemented SAP inventory system, established material handling protocols, and operationalized warehouse within 6 months. Facility continues to operate with 99%+ inventory accuracy.
• KG-D6 Field Development - Reliance Industries | 2005-2008: Managed shore base warehousing and procurement operations for India's largest offshore gas exploration project. Handled materials worth ₹250+ Crores, coordinated inter-shorebase logistics, and ensured QHSE compliance. Completed PSC documentation audit by the MAC team with zero findings.
KEY ACHIEVEMENTS
• Reduced operational costs by 35% through strategic warehouse automation and process optimization at ACT Fibernet
• Achieved 99.8% inventory accuracy across 90+ locations through SAP MM implementation and robust audit protocols
• Generated ₹15+ Crores annual revenue through systematic scrap disposal and asset recovery programs
• Completed 5 consecutive annual audits with zero inventory discrepancies at GMR Airport
• Improved forecast accuracy by 28% and reduced transportation costs by 22% at Sunrise & Co.
• Reconciled ₹50 Crores worth of differential inventory within one week at Reliance Industries
• Maintained 98%+ on-time delivery performance across Third-Party Logistics operations
• Established 5,000+ unique material codes, eliminating duplication across GMR Group
CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
• SAP MM (Materials Management) - Implementation Specialist
• SAGE 300 ERP (Accpac) - Advanced User
• ISO 9001:2015 Quality Management Systems - Internal Auditor
• British Safety Council - 5 Star Health & Safety Management System
• Supply Chain Management Professional Development Program
• Warehouse Management Best Practices
EDUCATION
• Executive Master of Business Administration in Supply Chain Management | IIBM, India | 2011 - 2012
• Bachelor of Commerce - Commerce & Business Studies | Osmania University Affiliated College, India | 1996 – 1999
• Post Graduation Diploma in Material Management | AIIMS, India | Nov 2003
• Post Graduation Diploma in Computer Applications | Deepthi Computers, India | Sep 1996
• Diploma in Information Processing & Data Entry | SETWIN, Government of Andhra Pradesh, India | Mar 1996
------------------------------
Candidate
------------------------------
First Name: Purbali Ghosh
E-Mail Address: purba.ghosh12@gmail.com
Country: India
Phone: 8017665445
Current Job Designation: Guest Relation Executive
Job Designation Applying For: Executive Staff
Total Years of Experience: 05
Copy your Resume / CV in this box: To Hiring Manager
I'm Purbali Ghosh. I stay at Budge Budge, Kolkata. I did 2 internship at Amri Hospitals Dhakuria as Learning & Development and CMRI Hospital as Out Patient Speciality Department. I have work experience as Front Office Executive for four years and still I'm working in Jagannath Gupta Institute of Management & Science Hospital as a Guest Patient Executive.
for further details I attached my resume for reference.
Thank you for your time and consideration in reading this letter. I will look forward to your response.
Thank you for your time.
Sincerely,
Purbali Ghosh
03.04.2026
Purba.ghosh12@gmail.com
------------------------------
First Name: Purbali Ghosh
E-Mail Address: purba.ghosh12@gmail.com
Country: India
Phone: 8017665445
Current Job Designation: Guest Relation Executive
Job Designation Applying For: Executive Staff
Total Years of Experience: 05
Copy your Resume / CV in this box: To Hiring Manager
I'm Purbali Ghosh. I stay at Budge Budge, Kolkata. I did 2 internship at Amri Hospitals Dhakuria as Learning & Development and CMRI Hospital as Out Patient Speciality Department. I have work experience as Front Office Executive for four years and still I'm working in Jagannath Gupta Institute of Management & Science Hospital as a Guest Patient Executive.
for further details I attached my resume for reference.
Thank you for your time and consideration in reading this letter. I will look forward to your response.
Thank you for your time.
Sincerely,
Purbali Ghosh
03.04.2026
Purba.ghosh12@gmail.com
------------------------------
Candidate
------------------------------
First Name: A. Aravinthan
E-Mail Address: aravindsangee04@gmail.com
Country: Sri Lanka
Phone: +971552730233
Current Job Designation: HR Excutive
Job Designation Applying For: Sales and marketing, hr
Total Years of Experience: Uae in sales 2 years and hr 2 years
Copy your Resume / CV in this box: ARULANANTHAN ARAVINTHAN
Marketing and Human Resources Executive
📧 aravindsangee04@gmail.com
📞 +971 55 273 0233
📍 Al Nahda 1, Dubai, UAE
PROFESSIONAL SUMMARY
Experienced Marketing and Human Resources Executive with 9+ years in marketing and 5+ years in HR, specializing in recruitment, employee relations, and performance management. Skilled in communication, leadership, and building productive work environments in fast-paced organizations.
EXPERIENCE
Booster Group, Al Nahda 1, Dubai, UAE
Human Resources Executive — 2024 to Present
Recruitment & Selection
Employee Relations
HR Administration
Communication Skills
Problem Solving
Team Coordination
Document Handling
Clowntown Solar System Rental, Al Nahda 1, Dubai, UAE
Sales Officer — 2023 to 2024
Generate new sales leads and convert them into customers
Promote company products/services to clients
Build and maintain good customer relationships
Achieve monthly/weekly sales targets
Prepare sales reports and update CRM/records
Handle customer inquiries and provide product information
Coordinate with the sales team and management
Follow up with clients for payments, orders, and renewals
DM Marketing Pvt Ltd – Mahawewa, Mathampe, Sri Lanka
Marketing Executive — 2015 to 2023
Managed customer relationships and sales activities
Promoted company products and services
Achieved monthly sales targets
Provided product support to clients
Assisted in marketing strategies to increase sales
EDUCATION
Bachelor of Science (Biology)
University of Sri Jayewardenepura, Sri Lanka (2008–2012)
Diploma in Human Resource Management
IIS Higher Education Centre, Colombo, Sri Lanka (2014–2015)
Diploma in Marketing Management
IIS Higher Education Centre, Colombo, Sri Lanka (2014–2015)
SKILLS
Recruitment & Talent Acquisition
HR Policy Implementation
Employee Relations
Training & Development
Performance Management
Leadership & Teamwork
Communication Skills
Digital Marketing
Time Management
LANGUAGES
English (Fluent)
Tamil (Fluent)
Sinhala (Fluent)
Malayalam (Fluent)
PERSONAL DETAILS
Date of Birth: 14 February 1988
ID Number: 78419889402912-7
Nationality: Sri Lankan
Gender: Male
Marital Status: Single
Visa Status: Own ID with NOC letter
------------------------------
First Name: A. Aravinthan
E-Mail Address: aravindsangee04@gmail.com
Country: Sri Lanka
Phone: +971552730233
Current Job Designation: HR Excutive
Job Designation Applying For: Sales and marketing, hr
Total Years of Experience: Uae in sales 2 years and hr 2 years
Copy your Resume / CV in this box: ARULANANTHAN ARAVINTHAN
Marketing and Human Resources Executive
📧 aravindsangee04@gmail.com
📞 +971 55 273 0233
📍 Al Nahda 1, Dubai, UAE
PROFESSIONAL SUMMARY
Experienced Marketing and Human Resources Executive with 9+ years in marketing and 5+ years in HR, specializing in recruitment, employee relations, and performance management. Skilled in communication, leadership, and building productive work environments in fast-paced organizations.
EXPERIENCE
Booster Group, Al Nahda 1, Dubai, UAE
Human Resources Executive — 2024 to Present
Recruitment & Selection
Employee Relations
HR Administration
Communication Skills
Problem Solving
Team Coordination
Document Handling
Clowntown Solar System Rental, Al Nahda 1, Dubai, UAE
Sales Officer — 2023 to 2024
Generate new sales leads and convert them into customers
Promote company products/services to clients
Build and maintain good customer relationships
Achieve monthly/weekly sales targets
Prepare sales reports and update CRM/records
Handle customer inquiries and provide product information
Coordinate with the sales team and management
Follow up with clients for payments, orders, and renewals
DM Marketing Pvt Ltd – Mahawewa, Mathampe, Sri Lanka
Marketing Executive — 2015 to 2023
Managed customer relationships and sales activities
Promoted company products and services
Achieved monthly sales targets
Provided product support to clients
Assisted in marketing strategies to increase sales
EDUCATION
Bachelor of Science (Biology)
University of Sri Jayewardenepura, Sri Lanka (2008–2012)
Diploma in Human Resource Management
IIS Higher Education Centre, Colombo, Sri Lanka (2014–2015)
Diploma in Marketing Management
IIS Higher Education Centre, Colombo, Sri Lanka (2014–2015)
SKILLS
Recruitment & Talent Acquisition
HR Policy Implementation
Employee Relations
Training & Development
Performance Management
Leadership & Teamwork
Communication Skills
Digital Marketing
Time Management
LANGUAGES
English (Fluent)
Tamil (Fluent)
Sinhala (Fluent)
Malayalam (Fluent)
PERSONAL DETAILS
Date of Birth: 14 February 1988
ID Number: 78419889402912-7
Nationality: Sri Lankan
Gender: Male
Marital Status: Single
Visa Status: Own ID with NOC letter
------------------------------
Candidate
------------------------------
First Name: Renato Silva Portilla
E-Mail Address: rmsilvap@bu.edu
Country: United Arab Emirates
Phone: 0585065918
Current Job Designation: Operations & Administrative Coordinator
Job Designation Applying For: Operations Coordinator
Total Years of Experience: +4 Years
Copy your Resume / CV in this box: **PROFESSIONAL SUMMARY**
Operations & Logistics Coordinator with 4+ years of experience managing multi-department workflows, vendor relationships, and procurement processes in fast-paced environments. Proven ability to streamline operational reporting, coordinate cross-functional teams, and maintain 100% data accuracy across ERP and CRM systems. Trilingual communicator (English, Spanish, Arabic) with a strong foundation in SAP, Power BI, and process automation.
---
**PROFESSIONAL EXPERIENCE**
**Operations & Administrative Coordinator – COMUNIKGRAF SA**
Jun 2024 – Present | Remote | Dubai, UAE
- Reduced client turnaround time by 20% by coordinating 15+ daily operational tasks and streamlining communication workflows between management and 5 production departments.
- Cut report preparation time by 30% by developing executive-ready dashboards in Power BI and HubSpot, consolidating cross-functional KPIs for senior leadership.
- Reduced production delays by 25% by leading 7+ weekly production orders across departments, optimizing scheduling workflows, and proactively resolving bottlenecks.
**Administrative & HR Support Officer – COMUNIKGRAF SA**
Feb 2023 – May 2024 | On-Site | Quito, Ecuador
- Ensured 100% data integrity in P&L reporting by resolving purchase order and invoice mismatches through an automated validation script, eliminating recurring 10% budget discrepancies.
- Maintained 99% data accuracy across HR records, confidential documentation, and ERP systems using Excel and Google Workspace, supporting a 40-person operation.
- Improved cross-team response time by 25% by managing all internal and external communications through HubSpot CRM, email, and phone, ensuring timely and accurate follow-ups.
**Operations Support Assistant – BELCORP**
Aug 2022 – Feb 2023 | On-Site | Quito, Ecuador
- Reduced resolution times by 25% by managing 15+ biweekly insurance claims for damaged inventory, coordinating accurate documentation,n and proactive communication with 5+ supplier types.
- Ensured 100% on-time operational readiness by coordinating logistics for a 70+ person sales team, managing 20+ vehicle maintenance requests per campaign.
- Processed purchase orders and payment documentation in SAP, coordinating with finance teams to improve payment accuracy and reduce supplier disputes by 20%.
---
**EDUCATION**
**MSc. Data Science** — University of Europe for Applied Sciences, Dubai | Jan 2027
**Bachelor's in Business Administration** — University of San Francisco de Quito, Ecuador | Dec 2022
---
**SKILLS**
Hard Skills: SAP | HubSpot CRM | ERP Systems | Microsoft Excel | Power BI | Google Workspace | Trello | Python | MySQL | Purchase Order Processing | Vendor Management | Data Entry
Soft Skills: Stakeholder Communication | Time Management | Multitasking | Attention to Detail | Problem Solving | Follow-Up Management | Conflict Resolution
---
**LANGUAGES**
Spanish (Native) | English (Professional) | Arabic (Conversational)
------------------------------
First Name: Renato Silva Portilla
E-Mail Address: rmsilvap@bu.edu
Country: United Arab Emirates
Phone: 0585065918
Current Job Designation: Operations & Administrative Coordinator
Job Designation Applying For: Operations Coordinator
Total Years of Experience: +4 Years
Copy your Resume / CV in this box: **PROFESSIONAL SUMMARY**
Operations & Logistics Coordinator with 4+ years of experience managing multi-department workflows, vendor relationships, and procurement processes in fast-paced environments. Proven ability to streamline operational reporting, coordinate cross-functional teams, and maintain 100% data accuracy across ERP and CRM systems. Trilingual communicator (English, Spanish, Arabic) with a strong foundation in SAP, Power BI, and process automation.
---
**PROFESSIONAL EXPERIENCE**
**Operations & Administrative Coordinator – COMUNIKGRAF SA**
Jun 2024 – Present | Remote | Dubai, UAE
- Reduced client turnaround time by 20% by coordinating 15+ daily operational tasks and streamlining communication workflows between management and 5 production departments.
- Cut report preparation time by 30% by developing executive-ready dashboards in Power BI and HubSpot, consolidating cross-functional KPIs for senior leadership.
- Reduced production delays by 25% by leading 7+ weekly production orders across departments, optimizing scheduling workflows, and proactively resolving bottlenecks.
**Administrative & HR Support Officer – COMUNIKGRAF SA**
Feb 2023 – May 2024 | On-Site | Quito, Ecuador
- Ensured 100% data integrity in P&L reporting by resolving purchase order and invoice mismatches through an automated validation script, eliminating recurring 10% budget discrepancies.
- Maintained 99% data accuracy across HR records, confidential documentation, and ERP systems using Excel and Google Workspace, supporting a 40-person operation.
- Improved cross-team response time by 25% by managing all internal and external communications through HubSpot CRM, email, and phone, ensuring timely and accurate follow-ups.
**Operations Support Assistant – BELCORP**
Aug 2022 – Feb 2023 | On-Site | Quito, Ecuador
- Reduced resolution times by 25% by managing 15+ biweekly insurance claims for damaged inventory, coordinating accurate documentation,n and proactive communication with 5+ supplier types.
- Ensured 100% on-time operational readiness by coordinating logistics for a 70+ person sales team, managing 20+ vehicle maintenance requests per campaign.
- Processed purchase orders and payment documentation in SAP, coordinating with finance teams to improve payment accuracy and reduce supplier disputes by 20%.
---
**EDUCATION**
**MSc. Data Science** — University of Europe for Applied Sciences, Dubai | Jan 2027
**Bachelor's in Business Administration** — University of San Francisco de Quito, Ecuador | Dec 2022
---
**SKILLS**
Hard Skills: SAP | HubSpot CRM | ERP Systems | Microsoft Excel | Power BI | Google Workspace | Trello | Python | MySQL | Purchase Order Processing | Vendor Management | Data Entry
Soft Skills: Stakeholder Communication | Time Management | Multitasking | Attention to Detail | Problem Solving | Follow-Up Management | Conflict Resolution
---
**LANGUAGES**
Spanish (Native) | English (Professional) | Arabic (Conversational)
------------------------------
Candidate
------------------------------
First Name: GORAKSHA BHASKARSA MAKWANE
E-Mail Address: gorakshamakwane@gmail.com
Country: India
Phone: 09860015733
Current Job Designation: Assistant Manager - Marketing & Supply Ch
Job Designation Applying For: Logistics Manager
Total Years of Experience: 19+
Copy your Resume / CV in this box: GORAKSHA BHASKARSA MAKWANE
Location: India
Contact: +91-9860015733
Email: gorakshamakwane@gmail.com
LinkedIn: https://www.linkedin.com/in/goraksha-makwane
D.O.B: 22nd July 1986 | Nationality: Indian | Gender: Male
PROFESSIONAL SUMMARY
Results-driven Supply Chain and Logistics professional with 19+ years of progressive experience in end-to-end operations management across steel, automotive, defense, and manufacturing sectors. Expertise in procurement optimization, vendor management, inventory control, and quality assurance with proven success in developing integrated supply chain strategies that drive cost efficiency and operational excellence. Adept at coordinating cross-functional teams, managing large-scale logistics networks, and implementing process improvements that enhance delivery reliability, reduce costs, and ensure compliance with international quality standards, including SCOMET, DAE, ISO 9001, ISO 14001, and AS9100D.
CORE COMPETENCIES
• Supply Chain Strategy & Optimization
• Procurement & Vendor Management
• Inventory Control & Warehouse Management
• Import/Export Logistics & Compliance
• Quality Assurance (ISO 9001/14001) • Cost Reduction & Budget Management
• ERP Systems (SAP HANA PP/SD Module)
• Process Improvement & Automation
• Cross-Functional Team Leadership
• MIS Reporting & Data Analytics
PROFESSIONAL EXPERIENCE
Graphite India Limited, Nashik, India | Assistant Manager - Marketing & Supply Chain | April 2024 - Present
Product Turnover: ₹800 CR | Forecast Accuracy: 87-90%
• Owned end-to-end supply chain strategy, network design, and long-term capacity planning aligned with business growth objectives across multiple manufacturing facilities.
• Led multi-site supply chain governance, including performance reviews, strategic decision support, and cross-functional coordination between procurement, production planning, and logistics teams.
• Presented supply chain performance metrics, risk assessments, and cost optimization plans to senior leadership for strategic decision-making and budget approval.
• Managed annual logistics and supply chain budget of ₹800 CR with measurable cost savings through strategic procurement, vendor negotiations, and process optimization initiatives.
• Delivered 15-20% reduction in inventory carrying costs by implementing ABC and Min-Max control systems, and 12% reduction in freight costs through optimized container utilization and annual shipping line contracts.
• Supported revenue protection through on-time delivery improvement (achieving 95%+ OTIF) and service level enhancement that maintained zero production line stoppages.
• Established a comprehensive supplier risk assessment framework, alternate sourcing strategies, and contingency planning protocols to ensure business continuity.
• Managed supply disruptions, logistics delays, and emergency sourcing situations to maintain production continuity during critical defense projects and automotive operations.
• Strengthened compliance and audit governance for regulated exports and defense materials, achieving zero audit non-conformities across SCOMET, DAE, and Customs regulations.
• Led end-to-end supply chain operations for steel manufacturing, coordinating procurement, production planning, and distribution across multiple facilities while ensuring alignment with customer demand and production capacity.
• Directed inventory management for defense projects, including CCD brakes for Tejas Mark-III aircraft (3,000+ parts) and automotive operations (2,500+ BOP and 300+ press shop components), guaranteeing complete traceability.
• Supervised import/export logistics operations, managing 150-300 containers monthly, negotiating annual contracts with shipping lines (MSC, ZIM), and improving container utilization rates through strategic planning.
• Implemented 5S methodology and milk-run logistics for JIT delivery, resulting in enhanced warehouse efficiency and optimized material flow while reducing inventory holding costs.
• Achieved zero demurrage, detention charges, and audit non-conformities by implementing robust quality management systems aligned with ISO 9001, ISO 14001, and AS9100D standards.
Magna Automotive India Pvt. Ltd., Pune, India | Assistant Manager - Supply Chain & Logistics | April 2023 - March 2024
Product Turnover: ₹1200 CR | Forecast Accuracy: 92-95%
• Managed key customer delivery commitments and escalation resolution for major vehicle launches (TATA Punch, Altroz, Mahindra Scorpio-N, Harrier, and Safari), ensuring zero production line stoppages.
• Supported new product introduction, launch readiness, and customer audits, facilitating production ramp-up from 16,000 to 21,000 units monthly with seamless supply chain integration.
• Coordinated with global suppliers, logistics partners, and OEM quality teams to address non-conformities, enhance supplier performance, and achieve customer quality targets.
• Supervised daily vehicle dispatches of 200-250 vehicles across Domestic/PAN India operations while maintaining optimal 1 Day on Hand (DOH) stock levels at manufacturing facilities and customer locations.
• Managed complex inventory operations for 1,350+ BOP and 1,500+ press shop components, ensuring material availability and production continuity.
• Implemented milk-run logistics systems that streamlined supply chains, minimized inventory carrying costs, and secured consistent material flow for uninterrupted production.
• Partnered with Supplier Quality (SQ), Quality Engineering (QE), and Manufacturing teams to address non-conformities, enhance supplier performance, and achieve customer quality targets.
• Coached team members on Standard Operating Procedures (SOPs), process standardization, and quality compliance, promoting a continuous improvement culture across operations.
Graphite India Limited, Nashik, India | Supply Chain & Logistics Specialist | October 2006 - March 2023
Product Turnover: ₹800 CR | Forecast Accuracy: 87-90%
• Coordinated with global suppliers, logistics partners, and regulatory authorities to ensure compliance with international trade regulations and quality standards.
• Formulated and executed supply chain strategies across automotive, steel, energy, and defense sectors, ensuring cost-effective procurement and timely delivery of materials while maintaining strict quality control.
• Administered inventory management for defense projects, including CCD brakes for Tejas Mark-III aircraft (3,000+ parts) and automotive operations (2,500+ BOP and 300+ press shop components), ensuring complete traceability.
• Established finished goods inventory management systems, warehouse operations protocols, and service standards while tracking KPIs against defined targets through comprehensive MIS reporting.
• Led supplier evaluation, development, and corrective action processes (CAPA) to ensure consistent quality and delivery reliability across the vendor base.
• Facilitated customer communications for delivery schedules, managed key delivery commitments, and maintained proper documentation for compliance with quality assurance requirements.
KEY PROJECTS & ACHIEVEMENTS
• Defense Project: Successfully managed inventory and supply chain for CCD brakes system for Tejas Mark-III aircraft, handling 3,000+ critical components with 100% traceability and zero quality deviations.
• Automotive Launch Excellence: Led logistics planning for multiple simultaneous vehicle launches (TATA Punch CNG, Altroz CNG, Mahindra Scorpio-N) with zero production line stoppages and 30% production ramp-up achievement.
• Cost Optimization Initiative: Led cost optimization through ABC inventory control and milk-run logistics, reducing inventory costs and improving warehouse space utilization. Managed BOP 1350+ and 1500+ press shop parts, driving operational efficiency.
• Compliance Excellence: Maintained zero demurrage and detention charges across 150-300 monthly container shipments while ensuring 100% compliance with SCOMET, DAE, and Customs regulations.
EDUCATION
• Bachelor of Engineering (B.E.) in Mechanical Engineering | Shri Sai College of Engineering, Aurangabad | Dr. Babasaheb Ambedkar Marathwada University (2016 -2020)
• Diploma in Mechanical Engineering | Shri Mahavir College of Engineering, Nashik | Maharashtra State Board of Technical Education (MS-BTE) (2003 – 2006)
TECHNICAL SKILLS
• ERP & Software: SAP HANA (PP/SD Module), MS Office Suite (Advanced Excel, Word, PowerPoint)
• Supply Chain Tools: Inventory Management Systems, MIS Reporting, Warehouse Management Systems, Logistics Planning Tools
• Quality Standards: ISO 9001:2015, ISO 14001:2015, SCOMET, DAE Compliance, CAPA, FIFO, 5S, ABC Analysis
------------------------------
First Name: GORAKSHA BHASKARSA MAKWANE
E-Mail Address: gorakshamakwane@gmail.com
Country: India
Phone: 09860015733
Current Job Designation: Assistant Manager - Marketing & Supply Ch
Job Designation Applying For: Logistics Manager
Total Years of Experience: 19+
Copy your Resume / CV in this box: GORAKSHA BHASKARSA MAKWANE
Location: India
Contact: +91-9860015733
Email: gorakshamakwane@gmail.com
LinkedIn: https://www.linkedin.com/in/goraksha-makwane
D.O.B: 22nd July 1986 | Nationality: Indian | Gender: Male
PROFESSIONAL SUMMARY
Results-driven Supply Chain and Logistics professional with 19+ years of progressive experience in end-to-end operations management across steel, automotive, defense, and manufacturing sectors. Expertise in procurement optimization, vendor management, inventory control, and quality assurance with proven success in developing integrated supply chain strategies that drive cost efficiency and operational excellence. Adept at coordinating cross-functional teams, managing large-scale logistics networks, and implementing process improvements that enhance delivery reliability, reduce costs, and ensure compliance with international quality standards, including SCOMET, DAE, ISO 9001, ISO 14001, and AS9100D.
CORE COMPETENCIES
• Supply Chain Strategy & Optimization
• Procurement & Vendor Management
• Inventory Control & Warehouse Management
• Import/Export Logistics & Compliance
• Quality Assurance (ISO 9001/14001) • Cost Reduction & Budget Management
• ERP Systems (SAP HANA PP/SD Module)
• Process Improvement & Automation
• Cross-Functional Team Leadership
• MIS Reporting & Data Analytics
PROFESSIONAL EXPERIENCE
Graphite India Limited, Nashik, India | Assistant Manager - Marketing & Supply Chain | April 2024 - Present
Product Turnover: ₹800 CR | Forecast Accuracy: 87-90%
• Owned end-to-end supply chain strategy, network design, and long-term capacity planning aligned with business growth objectives across multiple manufacturing facilities.
• Led multi-site supply chain governance, including performance reviews, strategic decision support, and cross-functional coordination between procurement, production planning, and logistics teams.
• Presented supply chain performance metrics, risk assessments, and cost optimization plans to senior leadership for strategic decision-making and budget approval.
• Managed annual logistics and supply chain budget of ₹800 CR with measurable cost savings through strategic procurement, vendor negotiations, and process optimization initiatives.
• Delivered 15-20% reduction in inventory carrying costs by implementing ABC and Min-Max control systems, and 12% reduction in freight costs through optimized container utilization and annual shipping line contracts.
• Supported revenue protection through on-time delivery improvement (achieving 95%+ OTIF) and service level enhancement that maintained zero production line stoppages.
• Established a comprehensive supplier risk assessment framework, alternate sourcing strategies, and contingency planning protocols to ensure business continuity.
• Managed supply disruptions, logistics delays, and emergency sourcing situations to maintain production continuity during critical defense projects and automotive operations.
• Strengthened compliance and audit governance for regulated exports and defense materials, achieving zero audit non-conformities across SCOMET, DAE, and Customs regulations.
• Led end-to-end supply chain operations for steel manufacturing, coordinating procurement, production planning, and distribution across multiple facilities while ensuring alignment with customer demand and production capacity.
• Directed inventory management for defense projects, including CCD brakes for Tejas Mark-III aircraft (3,000+ parts) and automotive operations (2,500+ BOP and 300+ press shop components), guaranteeing complete traceability.
• Supervised import/export logistics operations, managing 150-300 containers monthly, negotiating annual contracts with shipping lines (MSC, ZIM), and improving container utilization rates through strategic planning.
• Implemented 5S methodology and milk-run logistics for JIT delivery, resulting in enhanced warehouse efficiency and optimized material flow while reducing inventory holding costs.
• Achieved zero demurrage, detention charges, and audit non-conformities by implementing robust quality management systems aligned with ISO 9001, ISO 14001, and AS9100D standards.
Magna Automotive India Pvt. Ltd., Pune, India | Assistant Manager - Supply Chain & Logistics | April 2023 - March 2024
Product Turnover: ₹1200 CR | Forecast Accuracy: 92-95%
• Managed key customer delivery commitments and escalation resolution for major vehicle launches (TATA Punch, Altroz, Mahindra Scorpio-N, Harrier, and Safari), ensuring zero production line stoppages.
• Supported new product introduction, launch readiness, and customer audits, facilitating production ramp-up from 16,000 to 21,000 units monthly with seamless supply chain integration.
• Coordinated with global suppliers, logistics partners, and OEM quality teams to address non-conformities, enhance supplier performance, and achieve customer quality targets.
• Supervised daily vehicle dispatches of 200-250 vehicles across Domestic/PAN India operations while maintaining optimal 1 Day on Hand (DOH) stock levels at manufacturing facilities and customer locations.
• Managed complex inventory operations for 1,350+ BOP and 1,500+ press shop components, ensuring material availability and production continuity.
• Implemented milk-run logistics systems that streamlined supply chains, minimized inventory carrying costs, and secured consistent material flow for uninterrupted production.
• Partnered with Supplier Quality (SQ), Quality Engineering (QE), and Manufacturing teams to address non-conformities, enhance supplier performance, and achieve customer quality targets.
• Coached team members on Standard Operating Procedures (SOPs), process standardization, and quality compliance, promoting a continuous improvement culture across operations.
Graphite India Limited, Nashik, India | Supply Chain & Logistics Specialist | October 2006 - March 2023
Product Turnover: ₹800 CR | Forecast Accuracy: 87-90%
• Coordinated with global suppliers, logistics partners, and regulatory authorities to ensure compliance with international trade regulations and quality standards.
• Formulated and executed supply chain strategies across automotive, steel, energy, and defense sectors, ensuring cost-effective procurement and timely delivery of materials while maintaining strict quality control.
• Administered inventory management for defense projects, including CCD brakes for Tejas Mark-III aircraft (3,000+ parts) and automotive operations (2,500+ BOP and 300+ press shop components), ensuring complete traceability.
• Established finished goods inventory management systems, warehouse operations protocols, and service standards while tracking KPIs against defined targets through comprehensive MIS reporting.
• Led supplier evaluation, development, and corrective action processes (CAPA) to ensure consistent quality and delivery reliability across the vendor base.
• Facilitated customer communications for delivery schedules, managed key delivery commitments, and maintained proper documentation for compliance with quality assurance requirements.
KEY PROJECTS & ACHIEVEMENTS
• Defense Project: Successfully managed inventory and supply chain for CCD brakes system for Tejas Mark-III aircraft, handling 3,000+ critical components with 100% traceability and zero quality deviations.
• Automotive Launch Excellence: Led logistics planning for multiple simultaneous vehicle launches (TATA Punch CNG, Altroz CNG, Mahindra Scorpio-N) with zero production line stoppages and 30% production ramp-up achievement.
• Cost Optimization Initiative: Led cost optimization through ABC inventory control and milk-run logistics, reducing inventory costs and improving warehouse space utilization. Managed BOP 1350+ and 1500+ press shop parts, driving operational efficiency.
• Compliance Excellence: Maintained zero demurrage and detention charges across 150-300 monthly container shipments while ensuring 100% compliance with SCOMET, DAE, and Customs regulations.
EDUCATION
• Bachelor of Engineering (B.E.) in Mechanical Engineering | Shri Sai College of Engineering, Aurangabad | Dr. Babasaheb Ambedkar Marathwada University (2016 -2020)
• Diploma in Mechanical Engineering | Shri Mahavir College of Engineering, Nashik | Maharashtra State Board of Technical Education (MS-BTE) (2003 – 2006)
TECHNICAL SKILLS
• ERP & Software: SAP HANA (PP/SD Module), MS Office Suite (Advanced Excel, Word, PowerPoint)
• Supply Chain Tools: Inventory Management Systems, MIS Reporting, Warehouse Management Systems, Logistics Planning Tools
• Quality Standards: ISO 9001:2015, ISO 14001:2015, SCOMET, DAE Compliance, CAPA, FIFO, 5S, ABC Analysis
------------------------------
Candidate
------------------------------
First Name: Mirza Sarwar Baig
E-Mail Address: baiginc@gmail.com
Country: United Arab Emirates
Phone: 0506377218
Current Job Designation: HR Manager
Job Designation Applying For: HR Manager/Head HR/Sr.HR Manager
Total Years of Experience: 18
Copy your Resume / CV in this box: LinkedIn: https://www.linkedin.com/in/mirza-sarwar-baig-54923aa2
Key Professional Skills
Profile Summary
• Strategic Workforce & Manpower Planning
• Recruitment & Selection | Talent Acquisition
• Emiratization & Government Relations (Taw teen)
• Compensation, Benefits & Manpower Budgeting
• Performance Management | Talent Review
• Succession Planning & Leadership Development
• Organizational Development & Change Management
• Learning & Development | Training Delivery
• Employee Relations & Grievance Management
• HR Policies, Audit & Legal Compliance
• HR Analytics, Metrics & Reporting
• HR Transformation | HRMS & LMS Implementation
• Performance-driven HR leader with 20+ years of expertise in the Luxury Retail & Jewellery industry across GCC & Egypt. managing HR operations for 1,250+ employees.
• Skilled in strategic HR planning, talent acquisition, performance management, learning & development, employee engagement, and compensation & benefits.
• Successfully recruited 1,200+ employees and trained 3,000+ staff across 30 nationalities, enhancing workforce capability and engagement.
• Led Emiratization initiatives through partnerships with universities and government associations, ensuring compliance with UAE Labor Law and GCC employment practices.
• Designed and delivered interactive learning programs using Articulate Storyline, PowerPoint, role-plays, and other experiential methods.
• Implemented and managed HRMS and LMS platforms, assessment centers, and online assessments for recruitment, succession planning, and talent development.
• Achieved measurable results including reduced time-to-hire by 38%, improved retention to 80%, structured salary bands, and cost savings through training and process optimization.
• Partnered with senior leadership to drive HR strategy, workforce planning, and data-driven decisions supporting organizational growth and employee engagement.
Education:
• 2003: Master's in human resource management (MHRM) from Pondicherry Central University, India
• 1998: Post Graduate Diploma in Business Administration (PGDBA) from Campus, Vellore University, India
• 2016: Graduate Diamond from GIA, Dubai, UAE
• 2012: Accredited Jewellery Professional Diploma Program from GIA, Dubai
• 2009: Grading of Pearls from GIA, Dubai
• 1995: Diploma in Computer Application from NICE Institute, India Currently pursuing Ph.D in HR in Retail industry from Kakatiya University
MIRZA SARWAR BAIG
Human Resource Professional
Industry Preference: Retail/Any other sector
Location Preference: Dubai/GCC
baiginc@gmail.com, +971506377218
Work Experience Apr'2017 to present with Jawhara Jewellery Dubai, UAE, HR Manager Role: • Optimized workforce planning with department heads, ensuring timely staffing and improved efficiency. • Managed end-to-end recruitment, from sourcing to onboarding, reducing time-to-hire and securing quality talent. • Developed and executed talent acquisition strategies to attract and retain high-caliber industry professionals aligned with business objectives. • Led and monitored Emiratization strategy, achieving government-mandated targets and ensuring accurate Tawteen reporting in full regulatory compliance. • Developed and maintained comprehensive job descriptions, KPIs, and accurate personnel documentation. • Ensured compliance with UAE Labor Law, internal policies, and statutory regulations, minimizing legal and operational risks. • Maintained HRIS databases and generated workforce analytics reports to support strategic planning and decision-making. • Developed and delivered training programs, enhancing employee skills and performance. • Coordinated labor and immigration processes with PROs to ensure compliance. • Implemented structured performance management systems, improving productivity, accountability, and employee retention. • Established and managed a Promotion Assessment Center under the "Grow-In" policy to identify, assess, and develop high-potential talent. • Managed salary bands, annual increments, rewards, payroll approvals, and salary budgets accurately. • Strengthened employee engagement through effective grievance handling, recognition initiatives, and open communication forums, fostering a positive workplace culture. • Developed and maintained the Employee Handbook, aligning policies with organizational mission and values. • Implemented and optimized HRMS and LMS platforms to streamline HR operations, reporting, and learning management. • Managed restructuring and redundancy processes with proper risk assessment, ensuring legal compliance and smooth transitions. • Conducted structured exit management, including documentation, final settlements, and exit interviews to support retention insights. • Partnered with senior leadership to drive strategic HR initiatives, workforce planning, and data-driven decision-making through actionable HR insights. Jun'2008 to March 2017 with Damas International Jewellery & Watches, Dubai, UAE Learning and Development specialist Role:
• Identified training needs through collaboration with line managers, performance reports, surveys, and business analysis.
• Planned and implemented the annual training calendar across the Gulf region in coordination with business heads.
• Designed, delivered, and evaluated 18+ in-house programs covering professional selling, technical, soft skills, and procedural modules.
• Developed and rolled out culture onboarding for 1,200+ employees, embedding company vision and mission.
• Conducted monthly gemology, product, and soft skills training for 400+ trainees across Diamonds, Colored Stones, Pearls, Gold, Watches, Retail sales, Customer Service, and Accounting.
• Ensured engaging learning through role-plays, case studies, group exercises, store visits, quizzes, and interactive workshops.
• Collected and analyzed feedback to improve training effectiveness and support follow-ups.
• Coached high-potential employees and reported performance insights to management.
• Prepared training materials, budgets, documentation, and weekly reports for HR and Retail Management.
• Set KRAs, conducted appraisals, and supported talent management and succession planning via assessment centers.
• Monitored customer service performance through mystery shopper scores and collaborated with operations for improvement.
• Measured training ROI to demonstrate impact and business value.
• Developed jewellery fundamentals, manuals, and essential training content in collaboration with World Gold Council, Dubai Gold & Jewellery Group, KHDA, and Dubai Duty Free. Key Achievements
• Reduced time-to-hire by 38% (45 to 28 days) while hiring and onboarding 1,200+ employees with a 90% offer-acceptance rate.
• Improved quality of hire, achieving 80% retention beyond 2 years and reducing attrition from 16% to 10%.
• Delivered significant cost savings, including AED 90,000/month in overtime, AED 288,000/year in visa processing, and AED 240,000/year by reducing recruitment agency dependency.
• Played a key role in generating AED 3.5 million annual savings through technical training on gold purity and old jewellery purchases.
• Implemented pay benchmarking and structured salary bands, reducing pay disparities and improving internal equity.
• Launched internal "Grow-In" promotion policy, resulting in 30% of mid-level roles filled internally.
• Trained 3,000+ employees across multi-cultural workforces, improving productivity KPIs and customer service outcomes.
• Implemented ROI-based training measurement and assessment-center-driven talent development initiatives across GCC operations. Previous Work Experience
• Dec 2004 – Apr 2008 | ICFAI University, Hyderabad, India Soft Skills Trainer, Faculty of Management, & Head of MBA Department
• May 2002 – Dec 2004 | Mohammadiya PG College, Khammam, India Vice Principal & Faculty of Management
• Dec 1998 – Apr 2002 | Manair College of Management, Khammam, India Head of MBA Department Faculty of Management Seminars & Professional Development courses Attended
• Naukri Gulf Certified recruiter
• Natural Diamond Council training
• Retail Management & Visual Merchandising – World Gold Council
• ILM Assessor Workshop IT Skills
• Microsoft Office and HRIS Personal Details Date of Birth: 21 November 1974 Nationality: Indian Marital Status: Married Languages: Proficient in English, Hindi, and Telugu; basic conversational Arabic.
------------------------------
First Name: Mirza Sarwar Baig
E-Mail Address: baiginc@gmail.com
Country: United Arab Emirates
Phone: 0506377218
Current Job Designation: HR Manager
Job Designation Applying For: HR Manager/Head HR/Sr.HR Manager
Total Years of Experience: 18
Copy your Resume / CV in this box: LinkedIn: https://www.linkedin.com/in/mirza-sarwar-baig-54923aa2
Key Professional Skills
Profile Summary
• Strategic Workforce & Manpower Planning
• Recruitment & Selection | Talent Acquisition
• Emiratization & Government Relations (Taw teen)
• Compensation, Benefits & Manpower Budgeting
• Performance Management | Talent Review
• Succession Planning & Leadership Development
• Organizational Development & Change Management
• Learning & Development | Training Delivery
• Employee Relations & Grievance Management
• HR Policies, Audit & Legal Compliance
• HR Analytics, Metrics & Reporting
• HR Transformation | HRMS & LMS Implementation
• Performance-driven HR leader with 20+ years of expertise in the Luxury Retail & Jewellery industry across GCC & Egypt. managing HR operations for 1,250+ employees.
• Skilled in strategic HR planning, talent acquisition, performance management, learning & development, employee engagement, and compensation & benefits.
• Successfully recruited 1,200+ employees and trained 3,000+ staff across 30 nationalities, enhancing workforce capability and engagement.
• Led Emiratization initiatives through partnerships with universities and government associations, ensuring compliance with UAE Labor Law and GCC employment practices.
• Designed and delivered interactive learning programs using Articulate Storyline, PowerPoint, role-plays, and other experiential methods.
• Implemented and managed HRMS and LMS platforms, assessment centers, and online assessments for recruitment, succession planning, and talent development.
• Achieved measurable results including reduced time-to-hire by 38%, improved retention to 80%, structured salary bands, and cost savings through training and process optimization.
• Partnered with senior leadership to drive HR strategy, workforce planning, and data-driven decisions supporting organizational growth and employee engagement.
Education:
• 2003: Master's in human resource management (MHRM) from Pondicherry Central University, India
• 1998: Post Graduate Diploma in Business Administration (PGDBA) from Campus, Vellore University, India
• 2016: Graduate Diamond from GIA, Dubai, UAE
• 2012: Accredited Jewellery Professional Diploma Program from GIA, Dubai
• 2009: Grading of Pearls from GIA, Dubai
• 1995: Diploma in Computer Application from NICE Institute, India Currently pursuing Ph.D in HR in Retail industry from Kakatiya University
MIRZA SARWAR BAIG
Human Resource Professional
Industry Preference: Retail/Any other sector
Location Preference: Dubai/GCC
baiginc@gmail.com, +971506377218
Work Experience Apr'2017 to present with Jawhara Jewellery Dubai, UAE, HR Manager Role: • Optimized workforce planning with department heads, ensuring timely staffing and improved efficiency. • Managed end-to-end recruitment, from sourcing to onboarding, reducing time-to-hire and securing quality talent. • Developed and executed talent acquisition strategies to attract and retain high-caliber industry professionals aligned with business objectives. • Led and monitored Emiratization strategy, achieving government-mandated targets and ensuring accurate Tawteen reporting in full regulatory compliance. • Developed and maintained comprehensive job descriptions, KPIs, and accurate personnel documentation. • Ensured compliance with UAE Labor Law, internal policies, and statutory regulations, minimizing legal and operational risks. • Maintained HRIS databases and generated workforce analytics reports to support strategic planning and decision-making. • Developed and delivered training programs, enhancing employee skills and performance. • Coordinated labor and immigration processes with PROs to ensure compliance. • Implemented structured performance management systems, improving productivity, accountability, and employee retention. • Established and managed a Promotion Assessment Center under the "Grow-In" policy to identify, assess, and develop high-potential talent. • Managed salary bands, annual increments, rewards, payroll approvals, and salary budgets accurately. • Strengthened employee engagement through effective grievance handling, recognition initiatives, and open communication forums, fostering a positive workplace culture. • Developed and maintained the Employee Handbook, aligning policies with organizational mission and values. • Implemented and optimized HRMS and LMS platforms to streamline HR operations, reporting, and learning management. • Managed restructuring and redundancy processes with proper risk assessment, ensuring legal compliance and smooth transitions. • Conducted structured exit management, including documentation, final settlements, and exit interviews to support retention insights. • Partnered with senior leadership to drive strategic HR initiatives, workforce planning, and data-driven decision-making through actionable HR insights. Jun'2008 to March 2017 with Damas International Jewellery & Watches, Dubai, UAE Learning and Development specialist Role:
• Identified training needs through collaboration with line managers, performance reports, surveys, and business analysis.
• Planned and implemented the annual training calendar across the Gulf region in coordination with business heads.
• Designed, delivered, and evaluated 18+ in-house programs covering professional selling, technical, soft skills, and procedural modules.
• Developed and rolled out culture onboarding for 1,200+ employees, embedding company vision and mission.
• Conducted monthly gemology, product, and soft skills training for 400+ trainees across Diamonds, Colored Stones, Pearls, Gold, Watches, Retail sales, Customer Service, and Accounting.
• Ensured engaging learning through role-plays, case studies, group exercises, store visits, quizzes, and interactive workshops.
• Collected and analyzed feedback to improve training effectiveness and support follow-ups.
• Coached high-potential employees and reported performance insights to management.
• Prepared training materials, budgets, documentation, and weekly reports for HR and Retail Management.
• Set KRAs, conducted appraisals, and supported talent management and succession planning via assessment centers.
• Monitored customer service performance through mystery shopper scores and collaborated with operations for improvement.
• Measured training ROI to demonstrate impact and business value.
• Developed jewellery fundamentals, manuals, and essential training content in collaboration with World Gold Council, Dubai Gold & Jewellery Group, KHDA, and Dubai Duty Free. Key Achievements
• Reduced time-to-hire by 38% (45 to 28 days) while hiring and onboarding 1,200+ employees with a 90% offer-acceptance rate.
• Improved quality of hire, achieving 80% retention beyond 2 years and reducing attrition from 16% to 10%.
• Delivered significant cost savings, including AED 90,000/month in overtime, AED 288,000/year in visa processing, and AED 240,000/year by reducing recruitment agency dependency.
• Played a key role in generating AED 3.5 million annual savings through technical training on gold purity and old jewellery purchases.
• Implemented pay benchmarking and structured salary bands, reducing pay disparities and improving internal equity.
• Launched internal "Grow-In" promotion policy, resulting in 30% of mid-level roles filled internally.
• Trained 3,000+ employees across multi-cultural workforces, improving productivity KPIs and customer service outcomes.
• Implemented ROI-based training measurement and assessment-center-driven talent development initiatives across GCC operations. Previous Work Experience
• Dec 2004 – Apr 2008 | ICFAI University, Hyderabad, India Soft Skills Trainer, Faculty of Management, & Head of MBA Department
• May 2002 – Dec 2004 | Mohammadiya PG College, Khammam, India Vice Principal & Faculty of Management
• Dec 1998 – Apr 2002 | Manair College of Management, Khammam, India Head of MBA Department Faculty of Management Seminars & Professional Development courses Attended
• Naukri Gulf Certified recruiter
• Natural Diamond Council training
• Retail Management & Visual Merchandising – World Gold Council
• ILM Assessor Workshop IT Skills
• Microsoft Office and HRIS Personal Details Date of Birth: 21 November 1974 Nationality: Indian Marital Status: Married Languages: Proficient in English, Hindi, and Telugu; basic conversational Arabic.
------------------------------
Candidate
------------------------------
First Name: Kiami
E-Mail Address: linkskiami@gmail.com
Country: South Africa
Phone: +27623577812
Current Job Designation: Administrative Assistant and Personal Assistant
Job Designation Applying For: Admin
Total Years of Experience: 3
Copy your Resume / CV in this box: K I A M I L I N K S Administrative Officer
Personal Assistant to the CEO and Campus Manager
Student Liaison
Phone: 062 357 7812/ 078 710 0134 Email: linkskiami@gmail.com Address: Upington, Northern Cape, 8801
PROFESSIONAL SUMMARY
Administrative Officer with proven experience supporting executive leadership, managing student administration processes,
and ensuring efficient office operations. Recognized for maintaining high levels of accuracy, managing complex information,
and coordinating multiple priorities within fast-paced environments.
Recognized for strong communication, proactive problem-solving, and the ability to bring structure and efficiency
to busy workplaces. Experienced in executive support, student liaison services, and administrative process
improvement. Currently completing a National Diploma in Public Management and committed to continuous
professional development.
CORE COMPETENCIES
Executive & Senior Management Support
Office Operations & Administrative Management
Student Liaison & Parent Communication
Database Management & Data Accuracy
Application Processing & Compliance Monitoring
Document Control & Records Management
Calendar, Diary & Meeting Coordination
Agenda Preparation & Minute Taking
Travel, Transport & Logistics Coordination
Administrative Process Improvement
Problem Solving & Decision-Making
Invoice Processing & Administrative Controls
Microsoft Office (Word, Excel, Outlook – Advanced)
Canva & Digital Communication Tools
PROFESSIONAL EXPERIENCE
Academy for Environmental Leadership SA 2024 – Present
Administrative Officer | Personal Assistant to the CEO & Campus Manager | Student Liaison
Provide administrative and operational support to the CEO and senior leadership.
Serve as the main point of contact for students, parents, and internal departments.
Manage student records, onboarding documentation, and maintain accurate institutional databases.
Coordinate administrative processes across departments to support efficient operations.
Prepare reports, documentation, and administrative updates for leadership.
Proactively resolve administrative matters while maintaining professional communication.
Office Administrator
Managed daily office operations, administrative systems, and structured filing processes.
Coordinated executive calendars, meetings, boardroom bookings, and travel arrangements.
Processed staff working hours and assisted with petty cash administration.Applications Committee Member
Evaluated student applications and verified supporting documentation.
Maintained admissions databases and ensured accurate student data records.
Assisted academic leadership during student selection and admissions processes.
Public Relations Intern
Supported communication, marketing materials, and institutional events.
Assisted with newsletters, online content, and stakeholder engagement initiatives.
PREVIOUS EXPERIENCE
Checkers – Cashier • Processed high-volume customer transactions accurately and efficiently.
• Assisted customers with queries, returns, and general support.
• Developed strong customer service and conflict-resolution skills.
2021 (6 Months)
Bubbly Bites Slaaghuis – Butchery Assistant • Assisted with daily store operations in a fast-paced environment.
• Maintained hygiene and food safety standards.
• Supported stock handling and customer service.
Fisantekraal High School – Teacher's Assistant • Assisted teachers with classroom administration and learner support.
• Helped students with academic tasks and lesson preparation.
• Supported general classroom organization and administrative duties.
2021 (6 Months)
2022 (Beginning of the Year)
EDUCATION
National Diploma in Public Management (In Progress)
N4, N5, N6 Certificates – Public Management - Northlink College | 2022
Matric Certificate - AJ Ferreira High School | 2020
REFRENCES
Dr. Derick Forbanka - AEL/Lecturer/Mentor
Phone: 078 569 7179
Email: derick@ael.ac.za
Sylvia Titus – Checkers Upington Manager
Phone: 064 119 3398
Salome-Chanté Myburgh – Fisantekraal HS/ Teacher
------------------------------
First Name: Kiami
E-Mail Address: linkskiami@gmail.com
Country: South Africa
Phone: +27623577812
Current Job Designation: Administrative Assistant and Personal Assistant
Job Designation Applying For: Admin
Total Years of Experience: 3
Copy your Resume / CV in this box: K I A M I L I N K S Administrative Officer
Personal Assistant to the CEO and Campus Manager
Student Liaison
Phone: 062 357 7812/ 078 710 0134 Email: linkskiami@gmail.com Address: Upington, Northern Cape, 8801
PROFESSIONAL SUMMARY
Administrative Officer with proven experience supporting executive leadership, managing student administration processes,
and ensuring efficient office operations. Recognized for maintaining high levels of accuracy, managing complex information,
and coordinating multiple priorities within fast-paced environments.
Recognized for strong communication, proactive problem-solving, and the ability to bring structure and efficiency
to busy workplaces. Experienced in executive support, student liaison services, and administrative process
improvement. Currently completing a National Diploma in Public Management and committed to continuous
professional development.
CORE COMPETENCIES
Executive & Senior Management Support
Office Operations & Administrative Management
Student Liaison & Parent Communication
Database Management & Data Accuracy
Application Processing & Compliance Monitoring
Document Control & Records Management
Calendar, Diary & Meeting Coordination
Agenda Preparation & Minute Taking
Travel, Transport & Logistics Coordination
Administrative Process Improvement
Problem Solving & Decision-Making
Invoice Processing & Administrative Controls
Microsoft Office (Word, Excel, Outlook – Advanced)
Canva & Digital Communication Tools
PROFESSIONAL EXPERIENCE
Academy for Environmental Leadership SA 2024 – Present
Administrative Officer | Personal Assistant to the CEO & Campus Manager | Student Liaison
Provide administrative and operational support to the CEO and senior leadership.
Serve as the main point of contact for students, parents, and internal departments.
Manage student records, onboarding documentation, and maintain accurate institutional databases.
Coordinate administrative processes across departments to support efficient operations.
Prepare reports, documentation, and administrative updates for leadership.
Proactively resolve administrative matters while maintaining professional communication.
Office Administrator
Managed daily office operations, administrative systems, and structured filing processes.
Coordinated executive calendars, meetings, boardroom bookings, and travel arrangements.
Processed staff working hours and assisted with petty cash administration.Applications Committee Member
Evaluated student applications and verified supporting documentation.
Maintained admissions databases and ensured accurate student data records.
Assisted academic leadership during student selection and admissions processes.
Public Relations Intern
Supported communication, marketing materials, and institutional events.
Assisted with newsletters, online content, and stakeholder engagement initiatives.
PREVIOUS EXPERIENCE
Checkers – Cashier • Processed high-volume customer transactions accurately and efficiently.
• Assisted customers with queries, returns, and general support.
• Developed strong customer service and conflict-resolution skills.
2021 (6 Months)
Bubbly Bites Slaaghuis – Butchery Assistant • Assisted with daily store operations in a fast-paced environment.
• Maintained hygiene and food safety standards.
• Supported stock handling and customer service.
Fisantekraal High School – Teacher's Assistant • Assisted teachers with classroom administration and learner support.
• Helped students with academic tasks and lesson preparation.
• Supported general classroom organization and administrative duties.
2021 (6 Months)
2022 (Beginning of the Year)
EDUCATION
National Diploma in Public Management (In Progress)
N4, N5, N6 Certificates – Public Management - Northlink College | 2022
Matric Certificate - AJ Ferreira High School | 2020
REFRENCES
Dr. Derick Forbanka - AEL/Lecturer/Mentor
Phone: 078 569 7179
Email: derick@ael.ac.za
Sylvia Titus – Checkers Upington Manager
Phone: 064 119 3398
Salome-Chanté Myburgh – Fisantekraal HS/ Teacher
------------------------------
Candidate
------------------------------
First Name: Chandana
E-Mail Address: chandanavivek5@gmail.com
Country: United Arab Emirates
Phone: +971- 555321127
Current Job Designation: HR & Admin Executive
Job Designation Applying For: HR/Admin/Talent Aquisition
Total Years of Experience: 6
Copy your Resume / CV in this box: https://drive.google.com/file/d/1OMyuBKOAoiy_wRFGY1Fak5bPdXoJbZ5T/view?usp=sharing
------------------------------
First Name: Chandana
E-Mail Address: chandanavivek5@gmail.com
Country: United Arab Emirates
Phone: +971- 555321127
Current Job Designation: HR & Admin Executive
Job Designation Applying For: HR/Admin/Talent Aquisition
Total Years of Experience: 6
Copy your Resume / CV in this box: https://drive.google.com/file/d/1OMyuBKOAoiy_wRFGY1Fak5bPdXoJbZ5T/view?usp=sharing
------------------------------
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