Sunday

Waitress, Hostess

Full Name: Annrose Wanjiru Ngugi
E-Mail Address: ngugiannrose@gmail.com
Mobile Number: +254718365221
Current Location - City/Country: Nairobi,Nairobi-Kenya
Sector : Call Center/Customer Service, Hotel/Hospitality
Job Designation (Current): Waitress
Job Designation (Wanted): Waitress,Hostess
Main Skill Set/Expertise: Strong Customer service skills,Communication And Listening Skills,Passion for People
Total Experience in Number of Years: 3 Years
Highest Degree/Diploma/Certification: Diploma in Food and Beverage Servive and Sales
Nationality: Kenyan
Copy-Paste Your CV Here:  Ann rose Wanjiru  Ngugi
Nationality: Kenyan
Email: ngugiannrose@gmail.com
   Cell: +254718365221



Professional Summary
Dedicated waitress with three years of exemplary service in the food service industry. Committed to providing helpful, fast, and accurate service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and happy. Experience in various settings, including family restaurants, bars, cafeterias, banquets, and room service. Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff.


Skills
Strong customer service skills, including assessing customer needs, adhering to quality standards, evaluating customer satisfaction, and making the proper adjustments or corrections.
Excellent active listening skills and ability to give my complete attention to patrons during busy times.
Demonstrated service orientation; always looking for opportunities to serve patrons and assist other employees.
Effective at multiple point of sale software systems.
Patient and compassionate when serving patrons, making them feel at home at the establishment in which they are eating.
Passion for people.
Food safety understanding.
Trained in liquor, wine and food service.
Works well under pressure.
Financial management.



Work Experience

Newscafé Kilimani.
Waitress.                     July 2017-Present
Provide high standards of customer service and financial transactions management while sustaining high levels of proficiency in the delivering of service in this busy restaurant.
Take orders from and serve food and beverages to patrons.
Perform consistent check-ins with customers to ensure satisfaction and address complaints swiftly.
Answer questions about the menu and make recommendations when appropriate or requested.
Assist a team of hosts and hostesses by greeting, seating, and thanking customers.
Communicate with kitchen staff directly.
Ensure compliance with sanitation and safety regulations.
Accept cash, credit card and similar payments from customers.
Give appropriate change and receipts and bag.





KFC Cashier              June 2016-June 2017

Greet customers when they enter the restaurant.
Taking orders, Packing orders and ensuring that the order is correct.
Accept cash, credit card and similar payments from customers.
Give appropriate change and receipts and bag items if needed.
Advice customer on product specifications and pricing.
Cleaning the restaurant to make sure it is suitable for customers.
Working within a team was a key in this industry.


Education
Kenya Utalii College
Certificate in Food and Beverage Service and Sales.

Air Travel and Related Studies Center
Diploma in Travel and Tourism.

Kenya Airways
Certificate in Airline Cabin Crew

Project coordinator - fitout

Full Name: Mohamed shabeer
E-Mail Address: shabeerpnj@yahoo.com
Mobile Number: +971503340834
Current Location - City/Country: sharjah
Sector : Engineering
Job Designation (Current): Project coordinator - fitout
Job Designation (Wanted): project coordinator-fitout
Main Skill Set/Expertise: Auto cad
Total Experience in Number of Years: 10
Highest Degree/Diploma/Certification: Bachelor degree
Nationality: indian
Copy-Paste Your CV Here:   
 MOHAMED SHABEER


MOBILE NO:
            +971503340834
EMAIL ADDRESS:
 shabeerpnj@yahoo.com   
VISA TYPE :
            Visit Visa
DATE OF BIRTH:
01.10.1987
NATIONALITY:
Indian
PASSPORT NO:

              J6266721

LANGUAGES KNOWN:
English, Hindi, Malayalam.
        SOFTWARE SKILLS

   AUOTOCAD
  MS OFFICE
  MS PROJECT












OBJECTIVE

Looking forward to work in an Organization that offers challenging job and bright future where my knowledge can be shared and enriched and my performance is rewarded with Responsibilities.
PROFESSIONAL EXPERIENCE
1. Organization: Salman Saud Al Ismail Trading And Contracting ( KSA )
     Duration     : April 2011 to October 2019 ( 8 years )
     Designation:  Project coordinator (January 2017 to October 2019)
                         Project supervisor   (April 2011 to January 2017)
     Project        : Interior Fit out construction( various Locations)

2. Organization: Al Najim Saudi international company  (KSA)           
    Duration     :  September 2009 to November 2010
    Designation :  Autocad Draughtsman         
    Project        :  Jubail Naval base ( Jubail , KSA )

3. Organization: Euclid Construction Company ( INDIA )           
    Duration      :  August 2008 to August 2009
    Designation  : Autocad Draughtsman
    Project          : Villas and Apartments ( Various Locations )

NATURE OF WORK CARRIED OUT:

•       Conduct Daily site surveys
•       Setting out / marking of interior finishes on-site
•       Prepare work program/ Scheduling of project
•       Prepare daily / regular site reports with necessary progress pictures and making report
•       Handle / plan and delegate workers / charge hands depending on work requirement.
•       Coordinate and follow up with several trades and parties on site, including MEP , mall management , landlord , tenant etc.
•       Adhere and monitor safety / first aid aspects on site and periodically.
•       Liaise / follow up with factory team for manufacturing / delivery of joinery items – as per project requirements.
•       Attend site meetings with client (along with PM) to record discussions and prepare / act on points discussed
•       Book time sheet of workers on a daily basis. Check as-built quantities by sub-contractors and submit timely reports at time of completion of project for final account purposes



LAST COMPLETED PROJECTS:

MUJI STORE @ Al Rashid Mall , Al Khobar – KSA

Starbucks coffee @ Turki Street , Al Khobar – KSA

Boots Pharmacy @ Riyadh Galley Mall , Riyadh – KSA

Bus Lounge Project @ King Fahad International Airport , Dammam –KSA

Deportees Project @ King Fahad International Airport , Dammam – KSA

Passenger Route Project @ King Fahad International Airport , Dammam- KSA

EDUCATIONAL QUALIFICATION

•       Bsc Mathematics From University Of Calicut Kerala

•       +2 from board of public examination, Kerala.

•       SSLC from board of public examination, Kerala.

TECHNICAL SKILLS

•       DRAUGHTSMAN – CIVIL

•       MEP
DECLARATION