We’re looking for an SMB Account Manager to join our Kuwait team. In this role, you’ll help us empower small and medium-sized restaurant partners to thrive on our platform, driving their core business performance and operational excellence.
Get to know our Commercial team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the SMB (Small Medium Business) team. We are the dedicated partners for the heartbeat of our marketplace—the local, independent restaurants. We focus on scaling growth and building long-term value for thousands of partners simultaneously.
Here’s what your day-to-day might look like:
Portfolio Ownership: Manage a large portfolio of SMB partners, acting as their primary representative and ensuring they receive world-class service to build lasting partnerships.
Strategic Growth: Negotiate and develop long-term account plans, focusing on renewals, extensions, and the launch of new products or advertising revenue streams.
Performance Campaigns: Execute targeted campaigns to improve key metrics, including restaurant retention, customer outcomes, and overall operational efficiency.
Data-Driven Consultation: Use data to identify inefficiencies and growth opportunities, proactively advising partners on how to unlock better value and accelerate revenue.
Omnichannel Engagement: Support your partners through a mix of high-impact communication methods, including voice, video, email, and strategic site visits.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Commercial Relationship Management: Significant experience in an Account Management or similar commercial role, with a proven track record of producing tangible business results.
Bilingual Communication: Full professional fluency in both English and Arabic is essential for this role.
Negotiation & Influence: Strong ability to handle complex negotiations and manage diverse stakeholders with resilience and maturity.
Analytical Problem Solving: A solution-oriented mindset with a strong understanding of Excel or Google Sheets to back your decision-making with data.
Self-Starter Mentality: Highly organised and proactive, with the "get it done" mindset required to thrive in a fast-paced, evolving marketplace.
DETAILS TO REGISTER FOR THIS JOB:
https://jobs.ashbyhq.com/deliveroo/0d28b62a-227e-44ff-980d-ca0f81eca05d?utm_source=LinkedInPaid
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What is an ATS CV?
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... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.
Entry Level (0 - 2 Years Career Experience)
Junior Professional Level (2 - 5 Years Career Experience)
Mid Level Professional (5 - 8 Years Career Experience)
Senior Professional Level (8 - 40 Years Career Experience)
Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)
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We've all heard we need to ”tweak the CV” to match the 'job vacancy’.
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So, what is the Meaning of Lionify?
To Do Everything it takes…to find your DREAM JOB.
Navigate here: https://lionify.ai/
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Read the recommendations our customers have given us, on my LinkedIn profile.
https://www.linkedin.com/in/shabbirfkagalwala/details/recommendations/
Navigate here for more testimonials/feedback about our expertise and results:
www.dubai-forever.com/resume-writing-feedback.html
www.dubai-forever.com/cv-writing-reviews.html
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Join the Fastest Growing Job Group on LinkedIn:
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Join the Middle East's Best Job Groups on Whatsapp:
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Join our Telegram Group:
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Submit your CV here, as well:
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.
Excited about working in the GCC? Click on one of the banner's below...
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SOCIAL INITIATIVE:
We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.
It is to help people who are searching for jobs from across the world.
This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.
Do this GOOD DEED.
You never know who will benefit from it.
You've heard about KARMA right?
It's waiting to give you 10X of whatever you do...Do the Good Deed. FORWARD NOW!
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