Job Description
OPERATIONAL
-Meeting and greeting customers: Serves as initial point of contact for customers when they arrive at the service department. Offers a warm welcome for customers, promptly address any issues they may have, and maintain clear and effective communication throughout the service process.
-Emphasizes the importance of providing exceptional customer service, offering personalized recommendations, and fostering strong customer relationships to ensure customer loyalty and retention
-Schedule customer appointments manage service department's schedule efficiently to ensure that all customers are serviced in a timely manner.
-Suggests necessary maintenance and part replacement, explains the benefits of the proposed services, responds to client inquiries, decides on estimation, discount, advises customer on make model to spend, where viable, and repair and service estimates .
-Inform the customer about the tasks that need to be completed and ensure their approval before proceeding with the vehicle testing. Clearly state the total cost in the quotes and get customers buy in before moving forward with the repair process.
-Fill the 'T' Card with all details of Jobs to be carried out with the repairing estimate and fix delivery date by considering the availability of spare parts in the Stores and Manpower in the Control Room respectively.
-Ensure all the repairs are carried out as per Job Card before committed delivery time.
Intimating and taking prior approval from the customer for any repair not discussed earlier.
-Streamlining communication between customers and technicians. Having a streamlined and effective communication process between customers and technicians. Ensures that customer concerns and service requests are properly conveyed and that information about repairs and service updates is promptly shared with customers.
-Work closely with the Parts advisor to ensure the availability of necessary spare parts and efficiently coordinate the work to streamline the process, resulting in accurate timelines for servicing and repair.
DETAILS TO REGISTER FOR THIS JOB:
https://iaaxey.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3592?utm_medium=jobboard&utm_source=linkedin
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What is an ATS CV?
Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:
If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:
And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...
... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.
Entry Level (0 - 2 Years Career Experience)
Junior Professional Level (2 - 5 Years Career Experience)
Mid Level Professional (5 - 8 Years Career Experience)
Senior Professional Level (8 - 40 Years Career Experience)
Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)
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We've all heard we need to ”tweak the CV” to match the 'job vacancy’.
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Read the recommendations our customers have given us, on my LinkedIn profile.
https://www.linkedin.com/in/shabbirfkagalwala/details/recommendations/
Navigate here for more testimonials/feedback about our expertise and results:
www.dubai-forever.com/resume-writing-feedback.html
www.dubai-forever.com/cv-writing-reviews.html
Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...
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Navigate here for the Latest CV Samples & Templates, APPROVED by recruiters. For FREE!:
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Join the Fastest Growing Job Group on LinkedIn:
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Join the Middle East's Best Job Groups on Whatsapp:
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Join our Telegram Group:
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Submit your CV here, as well:
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.
Excited about working in the GCC? Click on one of the banner's below...
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SOCIAL INITIATIVE:
We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.
It is to help people who are searching for jobs from across the world.
This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.
Do this GOOD DEED.
You never know who will benefit from it.
You've heard about KARMA right?
It's waiting to give you 10X of whatever you do...Do the Good Deed. FORWARD NOW!
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