We need a Sr. Service Technician,
About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.
Position Summary
The Senior Service Technician is responsible for diagnosing, troubleshooting, and repairing complex vehicle concerns while ensuring the highest standards of safety, quality, and customer satisfaction. This role serves as the technical expert within the workshop, providing mentorship to technicians, supporting escalated repairs, and driving operational excellence. The position requires advanced diagnostic capabilities, strong EV and automotive systems knowledge, and the ability to lead complex technical investigations.
Key Responsibilities
Technical Operations
- Perform advanced diagnostics, troubleshooting, and repair of electrical, mechanical, and vehicle control systems.
- Lead the resolution of complex and repeat repair concerns.
- Conduct inspections and identify root causes using diagnostic tools and equipment.
- Perform repairs in accordance with manufacturer standards and workshop procedures.
- Support vehicle software updates, calibration, and verification activities.
- Ensure repairs are completed within targeted turnaround times while maintaining quality standards.
Leadership & Mentoring
- Provide technical guidance and coaching to Service Technicians.
- Support technician development through hands-on training and knowledge sharing.
- Lead critical repair activities and coordinate resources during major technical issues.
- Act as a technical escalation point for workshop management.
Quality, Safety & Continuous Improvement
- Ensure compliance with all safety requirements, workshop procedures, and quality standards.
- Conduct root cause analysis and implement corrective and preventive actions.
- Support continuous improvement initiatives to increase productivity and repair quality.
- Maintain accurate service documentation and repair records.
Customer & Team Collaboration
- Support service advisors and management with technical explanations when required.
- Collaborate with engineering, field service, and technical support teams on complex cases.
- Participate in technical meetings, training sessions, and service campaigns.
Qualifications
Education
- Diploma or Associate Degree in Automotive Technology, Mechanical Engineering, Electrical Engineering, or related field.
- Manufacturer certifications and EV certifications preferred.
Experience
- Minimum 10 years of automotive service experience.
- Experience handling advanced diagnostics and complex repair activities.
- Experience mentoring junior technicians.
Technical Skills
- Advanced knowledge of automotive electrical, electronic, and mechanical systems.
- Proficiency with diagnostic software and specialized service tools.
- Ability to interpret technical manuals, wiring diagrams, and repair procedures.
- Strong troubleshooting and root-cause analysis skills.
Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations@lucidmotors.com.
Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
DETAILS TO REGISTER FOR THIS JOB:
https://job-boards.greenhouse.io/lucidmotors/jobs/5141995007?gh_src=6a6n5g217us&lever-source=Indeed
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.
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SOCIAL INITIATIVE:
We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.
It is to help people who are searching for jobs from across the world.
This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.
Do this GOOD DEED.
You never know who will benefit from it.
You've heard about KARMA right?
It's waiting to give you 10X of whatever you do...Do the Good Deed. FORWARD NOW!
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