Role Overview
Salayel Hospitality is seeking a proactive and technically skilled IT Specialist to support and maintain the organization’s IT infrastructure across hospitality operations. The role ensures seamless system performance, data security, and technology support for hotel and serviced apartment environments, contributing to efficient daily operations and an enhanced guest experience.
Key Responsibilities
Provide day-to-day IT support.
Install, configure, and maintain hardware, software, servers, and networking equipment
Troubleshoot system, network, POS, PMS, and application issues promptly
Support hospitality systems such as PMS, POS, access control, CCTV, Wi-Fi, and telephony systems
Ensure data security, backups, antivirus updates, and system compliance
Monitor system performance and resolve downtime or connectivity issues
Coordinate with external vendors and service providers for IT services and upgrades
Maintain IT documentation, asset inventory, and SOPs
Support new property openings, system upgrades, and technology rollouts
Train staff on basic IT usage, cybersecurity awareness, and system best practices
Requirements & Qualifications
Bachelor’s degree or diploma in Information Technology, Computer Science, or related field
2–5 years of IT support experience, preferably in hospitality or multi-site operations
Strong knowledge of Windows OS, networking (LAN/WAN), servers, and hardware troubleshooting
Experience with hospitality systems (PMS/POS) is highly preferred
Basic knowledge of cybersecurity, backups, and data protection
Ability to handle multiple locations and provide on-call support if required
Strong problem-solving, communication, and documentation skills
Experience in UAE hospitality environment is an advantage
What We Offer
Competitive salary package
Opportunity to work with a growing hospitality group in Abu Dhabi
Exposure to multi-property IT operations and pre-opening projects
Professional and collaborative work environment
DETAILS TO REGISTER FOR THIS JOB:
https://careers.salayelhospitality.com/jobs/7167614-it-specialist?utm_source=LinkedIn
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
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SOCIAL INITIATIVE:
We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.
It is to help people who are searching for jobs from across the world.
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Do this GOOD DEED.
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