Middle East Jobs, Careers, Vacancies

Manager - CVM and Retention, Manama, Bahrain

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Manager - CVM and Retention,

About the Role

The Manager of CVM & Retention is accountable for driving customer life-cycle strategies that increase customer value, strengthen loyalty and minimize churn. The role focuses on analyzing customer data and behavior to design targeted retention strategies, programs, personalized offers and engagement initiatives that maximizes revenues and profitability. The Manager will be working closely with the Products and Services Team, Sales, Technology, Digital and Customer care teams, to ensure seamless execution of revenue simulation and retention campaigns while continuously monitoring results and identifying new opportunities to enhance customer satisfaction.

What We Need From You

Analyze customer data, usage partners and behavior to identify opportunities for increasing CLV.
Develop and refine customer segmentation to tailor retention, upsell, and cross-sell strategies.
Monitor churn trends and provide proactive insights to minimize attrition.
Design and execute retention programs and loyalty initiatives to reduce churn and strengthen customer loyalty.
Develop strategies to upsell and cross-sell products and services, ensuring growth in ARPU and overall base revenue.
Lead the design, execution and monitoring of all BTL campaigns across multiple channels including digital.
Build and maintain dashboards to track the performance and ROI of CVM campaigns.
Ensure CVM campaigns complement the broader marketing launches and go-to-market strategies.
Collaborate with the Customer Experience and digital team to design seamless customer journeys that drive satisfaction and loyalty.
Gather and analyze customer feedback to identify pain points and work with relevant team to resolve issues.
Implement personalized communication strategies for different customer segments.
Establish and lead churn management processes, including proactive and reactive churn strategies.
Work with Sales and Customer Care teams to execute retention plans, with clear ownership and accountability across teams.
Direct and support sales channels through training, incentives and push activities to deliver the CVM plan.
Define KPIs to measure retention effectiveness, campaigns ROI and revenue impact.
Prepare and present regular reports, insights and recommendations to Senior Management.
Drive innovation in CVM practices, adopt new tools, analytics and best practices to stay ahead of competition.
Mentor and guide CVM team members, fostering a performance-driven and customer-focused culture.
Perform other related duties or special projects assigned by Senior Management.

Education and Experience

BSC in Business Administration, Marketing, Data Analytics, or relevant field. (Master's degree or a professional certification in CVM or Data Analytics is an advantage).
8 to 10 years of experience in telecom or related industries with focus on CVM or customer retention.

Skills and Knowledge

Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.
Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.
Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
Proficiency in campaign management tools and BI/Analytics platforms.
Excellent communication, presentation and reporting skills.
Problem solving and decision-making abilities with a data driven and customer-centric mindset.

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://careers.zain.com/vacancy/175548?ChannelID=3140

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

Applicant Tracking System Incorrect Parsing

And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.

Our leading services and their respective One-time Investment are as follows:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

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We've all heard we need to ”tweak the CV” to match the 'job vacancy’.

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Applying with a generic resumé/CV, does not work, as the Applicant Tracking Software removes non-matching resumé/CV's from the queue of candidates to call for an interview.

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Else, close this website, continue doom-scrolling on your phone, and curse everything/everyone for your failure to find a good job.

You know you're talented and skilled, BUT, it takes effort to search and apply for jobs that will take you to the NEXT LEVEL.

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To Do Everything it takes…to find your DREAM JOB.

Navigate here: https://lionify.ai/

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Navigate here for the Latest CV Samples & Templates, APPROVED by recruiters. For FREE!:
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Join the Middle East's Best Job Groups on Whatsapp:

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Submit your CV here, as well:

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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.

It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.

Excited about working in the GCC? Click on one of the banner's below...

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SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.

It is to help people who are searching for jobs from across the world.

This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.

Do this GOOD DEED.

You never know who will benefit from it.

You've heard about KARMA right?

It's waiting to give you 10X of whatever you do...Do the Good Deed. FORWARD NOW!

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Head of Business Development & Research, Muscat, Oman

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Head of Business Development & Research

Acciona-Sogex is recruiting on behalf of a prestigious client for an experienced Head of Business Development & Research based in Muscat, Oman.

This is an exciting opportunity for a senior investment professional to lead strategic business development, investment research, and portfolio management initiatives within a dynamic investment environment. The successful candidate will be responsible for driving investment strategies, overseeing portfolio performance, identifying growth opportunities, and leading a high-performing team. The role is based in Muscat and offers the opportunity to contribute to the long-term success of a well-established organisation.

Key Responsibilities

Lead the Business Development & Research function and provide strategic direction.
Oversee investment research, financial modelling, and equity valuation activities.
Monitor and evaluate portfolio performance, providing strategic recommendations to senior leadership.
Identify business growth opportunities and support investment decision-making.
Conduct financial, commercial, and market analysis to support strategic initiatives.
Develop executive reports, presentations, and investment recommendations.
Build and maintain relationships with internal and external stakeholders.
Lead, mentor, and develop a team of investment and research professionals.

Requirements

Bachelor's Degree in Finance, Business Administration, Economics, Investment Management, or a related discipline (Master's degree or MBA is an advantage).
Minimum 15 years of relevant experience in investment management, corporate finance, private equity, sovereign wealth funds, asset management, or strategic investment.
Proven experience leading business development, investment research, and portfolio management functions.
Strong expertise in financial modelling, investment analysis, company valuation, and portfolio performance management.
Demonstrated leadership experience managing multidisciplinary teams and senior stakeholders.
Excellent commercial acumen with the ability to identify and evaluate investment opportunities.
Strong analytical, problem-solving, and decision-making skills.
Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint; experience with Bloomberg or similar financial platforms is highly desirable.
Excellent written and verbal communication skills in English; Arabic language skills are advantageous.

What's on Offer

Competitive salary and benefits package.
Opportunity to work with a prestigious organisation on strategic investment initiatives.
Long-term career development opportunities.
Collaborative and professional working environment.
Exposure to high-profile investment and business development projects.

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://jobs.qureos.com/jobs/8008800-head-of-business-development-research?ittk=S1Y0NMBPBX

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

SOCIAL INITIATIVE:

Technical Operations Management Team Lead, Kuwait City, Kuwait

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Technical Operations Management Team Lead

About the Role

The Technical Operations Management Team Leader is responsible for leading and managing the Site Reliability Engineering team to ensure the availability, performance, and reliability of all digital platforms. The role oversees monitoring operations, observability strategy, automation initiatives, and incident management, while driving continuous improvement and aligning technical capabilities with business objectives.

Responsibility:

Lead and manage the SRE team to ensure effective monitoring, observability, and reliability practices across all digital channels.
Own and govern the Dynatrace platform, ensuring optimal utilization, standardization, and continuous improvement.
Define, implement, and evolve the observability strategy in alignment with business and technology goals.
Oversee monitoring operations for applications, infrastructure, and digital platforms (e.g., mobile apps and websites).
Ensure the development and standardization of dashboards, alerts, and business KPIs across all services.
Drive automation initiatives (e.g., auto-remediation, alert optimization, workflow automation) to improve efficiency and reduce manual effort.
Ensure full observability coverage for all new services, features, and system integrations.
Lead performance monitoring and optimization efforts to enhance system stability and user experience.
Oversee integrations between monitoring tools and other enterprise systems.
Establish and enforce best practices, standards, and governance for monitoring and incident management.
Ensure effective root cause analysis (RCA) practices and follow-up actions to prevent recurrence.
Monitor and report on system performance, availability, and reliability metrics.
Ensure proactive identification of risks, issues, and performance bottlenecks.
Validate and approve monitoring configurations, alerting strategies, and dashboard designs.
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies, Group policies and report any information/physical security breaches, non-compliance gaps or incidents to the supervisor/manager immediately
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminates hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities to all youth .

What We Need From You

Skills:

Manage team workload, priorities, and resource allocation to ensure service reliability and operational efficiency.
Provide technical guidance, coaching, and mentorship to team members.
Set performance objectives and conduct regular evaluations for team members.
Collaborate with development, infrastructure, and business teams to ensure alignment and effective communication.
Operating Systems & Infrastructure Awareness
Troubleshooting & Root Cause Thinking
Intermediate - Networking background
Intermediate - Programming and development (Java script, React, React Native …etc.)
Intermediate - SQL/ PLSQL

Education Level & Major: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a any related field.

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://careers.zain.com/vacancy/175393?ChannelID=3140

🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇦🇪 🇸🇦 🇶🇦 🇴🇲

What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

SOCIAL INITIATIVE:

Associate Planning Engineer, Doha, Qatar

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need an Associate Planning Engineer

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.

Job Description:

Associate Planning Engineer

Doha, Qatar

Parsons is looking for an amazingly talented Associate Planning Engineer to join our team! In this role you will get to developing, implementing, and maintaining scheduling and project controls functions on a portfolio of projects (Design and construction projects).

What You'll Be Doing:

knowledge of project planning, budgeting, cost phasing and control from the project initiation to close out phases, utilizing computer based systems.
Verifying actual progress and comparing actual performances to original plans.
Monitoring, adjusting, and updating the cost plan and cash flows accordingly and the
consolidating of these results in monthly reports.
Implements and maintains an Earned Value Management System on the project.

What Required Skills You'll Bring:

Bachelor's Degree in Engineering or Construction Management or related field (or equivalent experience).
Typically 0+ years of related work experience.

What Desired Skills You'll Bring:

Requires basic engineering knowledge in electrical, mechanical, civil, or a related field.
PC skills including a working knowledge of Microsoft Office and Primavera Project
Management /P6 and Primavera Contract Management / Expedition, and Power BI.
Must have good command of English both written and spoken, good communication and presentation skills.

Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

COMPETITIVE BENEFIT OFFERINGS

Financial Wellness

We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.

Work Life Harmony

Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.

Career Development

We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.

Veteran Support

We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.

Mind & Body

At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.

Health

Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://jobs.parsons.com/jobs/associate-planning-engineer-al-muntazah-signal-c-ring-road-doha-r-182630-jobs--project-controls--?source=Indeed

🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇦🇪 🇸🇦 🇶🇦 🇴🇲

What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

Applicant Tracking System Incorrect Parsing

Middle East Jobs, Careers, Vacancies

Manager - CVM and Retention, Manama, Bahrain

DETAILS TO REGISTER FOR THIS JOB:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

SOCIAL INITIATIVE:

Head of Business Development & Research, Muscat, Oman

Key Responsibilities

Requirements

What's on Offer

DETAILS TO REGISTER FOR THIS JOB:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

SOCIAL INITIATIVE:

Technical Operations Management Team Lead, Kuwait City, Kuwait

DETAILS TO REGISTER FOR THIS JOB:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

SOCIAL INITIATIVE:

Associate Planning Engineer, Doha, Qatar

DETAILS TO REGISTER FOR THIS JOB:

Entry Level (0 - 2 Years Career Experience)

Junior Professional Level (2 - 5 Years Career Experience)

Mid Level Professional (5 - 8 Years Career Experience)

Senior Professional Level (8 - 40 Years Career Experience)

Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)

SOCIAL INITIATIVE:

Popular Posts

ATS CV

90% of Job Seekers Make This Mistake (Are You One?)