Manager, Vehicle Sales, Kuwait

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Manager, Vehicle Sales

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This job description is a summary of the typical job duties and requirements that are essential to the evaluation of the job and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. On occasion, individuals classified on this job may be required to perform functions of a higher or lower skill level not included in this job description.

Job Summary/Purpose

Job Summary/Purpose:Manage a team of sales professionals in order to promote product sales, achieve sales targets, turnover, profit and market share growth and customer satisfaction index.

Job Responsibilities

Strategic:

1. Prepare annual sales plans and budgets to meet the business unit/department strategic planning requirements for Managements review.

2. Monitor actual sales performance against budgeted figures and take corrective measures as appropriate.

3. Recommend annual marketing and sales strategy, such as pricing, stock levels, product mix.


Operational:

1. Assign performance targets in terms of sales revenue, customer satisfaction index (CSI), product category and geographical area based on such factors as stock movement, sales history and forecasts, sales budgets, product mix.

2. Contribute to the development and implementation of incentive schemes in order to boost sales, increase profits and push slow moving items.

3. Contribute to the development and implementation of marketing plans, such as product launch events, promotions, advertising campaigns, to help develop sales and market share.

4. Ensure the product development and promotional plans are understood and implemented at all levels to give the optimum level of impact.

5. Recommend the ordering schedule for different models and their variants after consultation with key sales staff, and considering such factors as sales forecasts, stock levels, product movement history.

6. Organize showroom layout, facilities such as parking space, and product display in order to attract customers and smooth the showroom traffic.

7. Ensure customer prospecting database is constantly updated and maintained.

8. Attend to and resolve escalated customer complaints and represent the business unit at senior level within the customer base to ensure its image is maintained and enhanced, develop customer base and generate business.

9. Monitor changes in the market situation and legislative requirements, competition, customer feedback, report to management and recommend or implement action to meet changing circumstances as required.

10. Monitor and report on sales activities and performance and take corrective measures as necessary.

11. Monitor the Vehicle Delivery Schedule in order to ensure that the vehicles are delivered in time.

12. Ensure safety of showroom as per TMC standards and local Kuwait regulations.


People Management:

1. Identify, set and agree on KPIs and objectives.

2. Prepare performance planning (PP), conduct performance appraisal (PA) and PP/PA interviews including employee development plans and counsel employees on career progression opportunities and approve training requests.

3. Recommend employee promotions, salary adjustments, disciplinary actions and approve vacation and overtime.

4. Identify staffing needs, participate in interviewing panels and take hiring decisions.

5. Maintain and promote staff motivation by addressing employee grievances promptly and escalating when necessary and enforcing fair and equitable compliance with Group policies and procedures.


Job Responsibilities Continued..

Education - Primary

Bachelor's degree

Experience - Primary

10

Education - Alternate

Diploma (12th Standard + 2 or 3 years Diploma)

Experience - Alternate

12

CPC Experience

2 years in previous grade

Lingusitic Abilities

Arabic

Techno-Functional Competencies

E-New Car Sales Process
E-New Car Product Knowledge
S-Competitors Product Knowledge
S-Insurance Policy
S-Warranty Policy
E-Vehicle Accessories Knowledge
S-Cash and Credit Facility Knowledge
S-E Synergy
S-MS Excel
S-MS Word
B-MS PowerPoint
S-Business Object
E-VMS - Sales
E-Policies and Procedures
S-Products and Services
B-Document Archival, Security and Management
E-Business Writing

Behavioral Competencies

2 - Strategic Orientation
2 - Achievement Orientation
2 - Problem Solving
2 - Business Acumen
2 - Customer Orientation
2 - Developing the organization
2 - Execution Excellence
2 - Personal Effectiveness
2 - Impact and Influence

Certifications

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The information contained in this Job profile is the property of Al- Sayer Group. It must not be copied or used for commercial or other purposes without prior written consent of the Management of Al-Sayer Group.

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