General Manager, Muscat, Oman

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Position Summary

The General Manager is responsible for the overall leadership, direction, and performance of Aloft Muscat. This role oversees all aspects of hotel operations, with a strong focus on Food & Beverage, guest experience, team engagement, and commercial performance, while ensuring full compliance with Marriott brand standards and local regulations.

This opportunity is open to first-time General Managers with a strong operational background - ideally from F&B-driven lifestyle hotels—who are ready to step into full property leadership.

Key Responsibilities Operational Leadership

Lead and oversee all hotel operations including Rooms, F&B, Engineering, Finance, Sales & Marketing, and Human Resources

Ensure seamless day-to-day operations with a strong focus on guest satisfaction and service consistency

Maintain brand standards, operational audits, and Marriott compliance requirements

Food & Beverage Excellence

Personally champion F&B operations, innovation, quality, and profitability

Drive performance of the all-day dining and specialty restaurant concepts

Monitor cost controls, menu engineering, supplier management, and service delivery

Financial & Commercial Performance

Develop and execute annual business plans and operating budgets

Drive GOP, revenue growth, market positioning, and cost efficiencies

Analyze financial reports and implement corrective actions as needed

People & Culture

Lead, inspire, and develop a team of approximately 80 associates

Build a strong performance culture with clear accountability and engagement

Ensure succession planning, training, and compliance with Oman labor laws

Guest Experience & Brand Representation

Act as the ambassador of the Aloft brand within Muscat

Personally engage with guests, corporates, and key stakeholders

Handle escalated guest concerns and protect brand reputation

Safety, Compliance & Governance

Ensure full compliance with Marriott policies, health & safety standards, and local regulations

Oversee risk management, security, and sustainability initiatives

Candidate Profile Experience & Background

Strong operations background, ideally with significant Food & Beverage leadership experience

Experience within lifestyle or select-service hotels preferred

First-time General Manager candidates welcome, provided they demonstrate readiness and maturity for full property leadership

Skills & Competencies

Hands-on, commercial, and guest-focused leadership style

Strong financial acumen with proven budgeting and cost-control experience

Excellent people leadership and talent development skills

Ability to balance brand standards with local market realities

Language & Cultural Fit

Arabic speaker required

Strong English communication skills

Solid understanding of Middle East hospitality culture and guest expectations

Why This Role?

Opportunity to lead a dynamic lifestyle brand within the Marriott portfolio

Strong focus on F&B, people leadership, and operational excellence

Located in a growing business and airport-driven market in Muscat

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://careers.marriott.com/general-manager-aloft-muscat/job/DAEB1E03CEF6C8BA0B1DBF53F1D72BC5?utm_medium=jobboard&utm_source=LinkedInEMEA


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