Call Center Agent, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division.

This role is ideal for someone with excellent communication skills, a persuasive approach, and a target-driven mindset. If you enjoy connecting with people and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities

Outbound Calling & Lead Engagement

Make outbound calls to potential customers from internal lead databases.

Present automotive services, offers, and vehicle options in a confident and professional manner.

Understand client needs and offer relevant vehicle or service solutions.

Book test drives, service appointments, or showroom visits.

Maintain accurate logs of conversations, outcomes, and preferences in the CRM.

Performance & Reporting

Meet daily and monthly KPIs related to calls, lead conversion, and bookings.

Record all activities in the CRM platform.

Provide feedback on script performance and lead engagement effectiveness.

Collaboration & Development

Coordinate with sales and service teams for quality lead handling.

Attend product and sales training sessions regularly.

Stay informed about vehicle arrivals, promotions, and service packages.

Requirements

Experience in outbound calling, telesales, or similar roles (automotive industry preferred).

Strong verbal communication and objection-handling skills.

Fluency in English (Arabic is a plus).

Familiarity with CRM tools and documentation processes.

Positive attitude, target-oriented mindset, and ability to thrive under pressure.

Compensation & Benefits

Base salary: AED 3,500/month

Average monthly incentive: AED 1,500–5,000 based on KPIs

Benefits include visa sponsorship (for eligible candidates), medical insurance, and ongoing training.

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://careers.albacorp.net/jobs/7718353-call-center-agent


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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


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SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


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