Service Engineer & Aftersales Coordinator, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Service Engineer & Aftersales Coordinator

Responsibilities

Field Service & Site Operations

• Execute erection, commissioning, and troubleshooting concrete batching plants and related equipment

• Perform diagnostics across mechanical, electrical, hydraulic, and control systems

• Support planned maintenance, breakdown interventions, and plant upgrades

• Supervise plant modifications, retrofits, and technical site works

• Provide operator and maintenance training on-site

Aftersales Coordination & Technical Interface

• Coordinate technical aftersales cases with factories and internal stakeholders

• Follow up on warranty topics, technical escalations, and service actions

• Support spare parts identification and service offer preparation

• Maintain structured tracking of open service cases

• Support customers with equipment optimization and lifecycle topics

Automation, Electrical & Control Systems

• Work with PLC-based control systems, HMIs, and plant automation

• Read and interpret electrical schematics and control logic

• Support diagnostics and minor control modifications

• Assist with electrical panel verification and troubleshooting

• Interface with factory automation teams when required

Customer & Dealer Engagement

• Engage directly with customers on technical and after-sales matters

• Support dealers with technical guidance and escalation coordination

• Participate in customer meetings when technical alignment is required

• Strengthen customer confidence in Liebherr service capabilities

Internal Coordination & Continuous Improvement

• Work closely with the Division Head to support aftersales process improvements

• Share structured field feedback to support product and service enhancements

• Ensure compliance with reporting, company policies and HSE standards

• Balance field assignments and office coordination responsibilities

Competencies

• Diploma or bachelor’s degree in mechanical, Electrical, Mechatronics, Control Engineering, or related engineering/technical discipline
• 5–8 years of hands-on experience in industrial plants, construction equipment, or heavy equipment service
• Experience with concrete batching plants or similar process equipment is an advantage
• Strong electrical and automation troubleshooting competence is required
• English written/ spoken fluently
• Willing to work overtime as well as on weekends or on call duty
• Basic knowledge of MS-Office
• Team Player

Our Offer

• 
  Opportunity to work with an industry leading manufacturer

• Dynamic hybrid regional role

• Competitive salary and benefits

• Ongoing technical training and development

• Exposure to advanced concrete technology and automation systems

Start Date: immediately

Please note – ONLY shortlisted candidates will be contacted

Have we awoken your interest? Then we look forward to receiving your online application.

Liebherr - One Passion. Many Opportunities.

Location

Liebherr Middle East, FZE.

Plot No. 10508, P.O. Box: 2540

Dubai

United Arab Emirates (AE)

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://careers.liebherr.com/job/Dubai-Service-Engineer-&-Aftersales-Coordinator/759682801/?feedId=335501


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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


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SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.


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