We need a Director OF Operations,
Job Number26102326
Job CategoryRooms & Guest Services Operations
LocationAd Dakhiliyah, Nizwa, Oman, Oman, 611
ScheduleFull Time
Located Remotely?N
Position Type Management
Functions as the strategic business leader of the property's Hotel Operations and reports directly to the General Manager. Areas of responsibility include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. The position works closely with department heads to develop and implement operational strategies, ensuring full execution of Marriott brand standards, service excellence, and key brand initiatives.
The Director of Operations is responsible for ensuring that all hotel operations meet brand standards, exceed guest expectations, enhance employee engagement, drive revenue growth, and maximize departmental financial performance while maintaining positive owner relations. The role develops and implements property-wide strategies that deliver exceptional products and services, providing a strong return on investment.
The ideal candidate must possess a strong Food & Beverage background with proven operational leadership experience. Previous resort experience is highly preferred, particularly within luxury or upscale resort environments. Experience working within the GCC region is essential, with a thorough understanding of regional market dynamics, guest preferences, and hospitality operations.
Additional Candidate Profile Requirement
You may also add under Candidate Profile:
- Strong Food & Beverage operational background with demonstrated success in leading multi-department hotel operations.
- Previous resort experience preferred.
- Minimum 3-5 years of senior operational leadership experience in the GCC hospitality market.
- Proven track record in driving guest satisfaction, employee engagement, financial performance, and owner relations.
- Marriott brand experience is an advantage.
- Pre-opening resort experience is highly desirable.
JD for sales and marketing is wrong please share the JD for sales and distributions an add
- Leasure experience
- Oman local market experience or GCC experience
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
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