Sales Consultant, Kuwait City, Kuwait

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Sales Consultant

Responsibilities
•Drive growth of the production print and wide-format printer/plotter business within the assigned territory. •Execute core sales strategies in alignment with the Sales Manager/General Manager, ensuring team accountability for achieving budgeted volume, revenue, and profitability targets. •Lead, motivate, and develop a high-performing sales team by attracting, hiring, onboarding, coaching, and mentoring team members, with a strong focus on career development and performance improvement. •Monitor sales activities and performance through regular CRM reviews, ensuring the team maintains the required level of customer engagement and business development activity. •Develop and manage sales forecasts and plans across annual, quarterly, monthly, and weekly periods, ensuring accurate revenue projections and proactive corrective actions where required. •Drive achievement of branch sales, revenue, volume, and profitability objectives, continuously identifying opportunities to maximize business performance. •Manage the assigned account list in accordance with the Sales Incentive Compensation Plan (SICP), collaborating with the Sales Manager/General Manager on account allocation and related requirements. •Build and maintain strong relationships with new and existing customers, while personally addressing and resolving escalated customer service issues to protect customer satisfaction and retention. •Regularly evaluate sales organization productivity and effectiveness, implementing appropriate actions to improve performance, capabilities, and results. •Assess individual team members’ strengths and development needs, providing targeted coaching, training, and performance recommendations to maximize their contribution. •Conduct regular performance evaluations and establish clear expectations, goals, and development plans for the sales organization.
Job Requirements
Educational Qualifications
Education Degree
: Bachelor
Major
: Bachelor’s Degree or Diploma in Sales/ Marketing / IT / Engineering
Experience
Years of Experience
: 3 - 5 Years
Field of Experience
: • Proven sales experience within the office equipment or technical services sector, preferably with experience in the copier, production print, and wide-format printer/plotter industry. • Demonstrated ability to lead, coach, and develop sales professionals by setting clear performance expectations, providing constructive feedback, and implementing targeted development plans to maximize individual and team performance. • Strong commercial and business acumen, with a proven track record of managing sales performance with a clear focus on revenue growth, profitability, and bottom-line results. • Demonstrated experience accurately forecasting sales and revenue and effectively managing sales operations within a high-growth business environment.
Skills
•Strong analytical, problem-solving, and project management skills, with the ability to assess information and make sound, timely decisions. •Highly proactive and self-motivated, with a strong sense of initiative and a results-oriented approach to managing priorities and opportunities. •Demonstrated adaptability and interpersonal effectiveness, with the ability to work successfully with diverse personalities, communication styles, and stakeholders. •Strong judgment and decision-making capability, with the ability to evaluate alternatives and select practical and effective courses of action. •Fluency in English; knowledge of spoken Arabic is an advantage. Other Requirements: •Valid Kuwait driving license is a must.
Other Requirements
Gender
: Any
Age
: 25 - 45 Years
Preferred Language
: Arabic, English
Duty Shift / Timings
: One Shift / 8:00 AM - 4:00 PM
Salary & Benefits
Salary
: Attractive Salary
Other Benefits
: - company maintained vehicle - incentive based on performance
Job Remarks

Job Country
: Kuwait
Nationality
: Any
Career Level
: Mid-Career

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.


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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. In the image below, 'PMP' has gone into the 'Mobile Number' column. The Mobile Number '052 1234567' has gone into the 'Main Skill' column.

Applicant Tracking System Incorrect Parsing

So a recruiter searching for a candidate with PMP certification, will never find this person, in spite of his 'CV information' existing in the database...

...And, he will wonder why he gets rejected in spite of being a PERFECT MATCH for the Job.


Our leading services are as follows. Click the link as per your experience level:


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Read the recommendations our customers have given us, on my LinkedIn profile:

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Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html
www.dubai-forever.com/cv-writing-reviews.html

Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's most trusted review site...


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Submit your CV here, as well:

Submit Your CV for GCC Jobs

We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.

It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.

Excited about working in the GCC? Click on one of the banners below...


UAE Vision 2021 Saudi Vision 2030 Qatar Vision 2030 Bahrain Vision 2030 Kuwait Vision 2035 Oman Vision 2040

---------PAID ADVERTISEMENT------------

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Indian Folk Originals - We create original Punjabi folk-inspired wedding songs built around the biggest moments of Indian celebrations.

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Hedgehog Haven - Discover beautifully crafted, photorealistic hedgehog videos set in tranquil forests, cozy gardens, misty mornings, gentle rain, autumn leaves, snowy landscapes, and magical natural habitats from around the world.

https://www.youtube.com/@HedgehogHaven-6

If you want to promote your services/products as well, get in touch with us.

SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.

It is to help people who are searching for jobs from across the world.

This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.

Do this GOOD DEED.

You never know who will benefit from it.

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Concierge Assistant Manager, Abu Dhabi, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Concierge Assistant Manager

Job Scope

The Concierge Assistant Manager is the first-line operations and people manager for an assigned team of Concierge Agents, Specialists and Executives. Reporting to the Operations Manager, the role is accountable for translating daily operational plans into effective shift delivery across voice and digital channels, maintaining coverage and service performance, managing individual and team results, and ensuring a consistent guest experience.

The role takes ownership of escalations beyond Specialist authority, provides timely decisions and support within delegated limits, and works closely with Workforce Management, Quality, Training, Business Process and Technical support teams to resolve operational issues and improve results. The Assistant Manager supports the Operations Manager in implementing department strategy, workforce plans, approved policies and change initiatives.

Job Responsibilities

  • Lead the day-to-day operation of the assigned team or shift, setting clear priorities, allocating work and ensuring appropriate coverage across supported channels and services.
  • Monitor real-time queue conditions, service levels, response times, abandonment, adherence and workload; take timely corrective action and coordinate resource movements with Workforce Management and other operational leaders.
  • Conduct effective shift briefings and handovers so that operational updates, guest-impacting issues, performance priorities and outstanding actions are understood and followed through.
  • Maintain service continuity during peaks, system outages and operational incidents by implementing approved contingency measures and promptly escalating material risks to the Operations Manager.
  • Ensure guest cases, transactions, follow-ups and operational records are complete, accurate and handled within agreed service levels and procedures.
  • Ensure consistent delivery of brand and service standards across voice, email, chat, social media and other supported contact channels.
  • Guide Specialists in complaint handling and take ownership of complex, sensitive or high-impact cases that exceed Specialist authority, including service-recovery decisions within delegated limits.
  • Coordinate with parks, venues, partners and internal support teams to secure timely resolutions and maintain clear, closed-loop communication with the guest.
  • Monitor open escalations through to closure, ensuring appropriate documentation, follow-up and management visibility for significant cases.
  • Identify recurring guest pain points and service failures and recommend practical corrective actions to the Operations Manager.
  • Directly manage Concierge Agents, Specialists and Executives through clear expectations, regular one-to-one meetings, timely coaching, documented feedback and fair performance reviews.
  • Review individual and team performance across applicable measures, including quality, guest satisfaction, productivity, adherence, attendance and commercial results, and track agreed improvement actions.
  • Address attendance, conduct, capability and underperformance promptly in line with approved procedures, escalating formal action to the Operations Manager and Human Resources when required.
  • Recognize strong performance, maintain an inclusive and supportive team environment, and actively manage engagement, wellbeing and day-to-day colleague concerns.
  • Coordinate coaching, refresher training, cross-skilling and development actions with Quality and Training teams to close capability gaps and build team resilience.
  • Ensure the team follows approved procedures, knowledge content, scripts, delegated authorities and requirements relating to data privacy, payment security and guest information.
  • Review interactions and case records as part of routine operational oversight and work with Quality to translate evaluation findings into focused coaching and corrective action.
  • Ensure mandatory briefings, training and actions arising from audits, process changes or incidents are completed and understood by the team.
  • Identify and promptly report control failures, policy breaches, technology issues and other operational risks, preserving accurate records and supporting investigation and resolution.
  • Review daily and weekly performance information, provide clear commentary on results and risks, and maintain action plans for areas requiring improvement.
  • Provide the Operations Manager with accurate and timely updates on service delivery, team performance, escalations, attendance, incidents, and colleague feedback.
  • Work closely with Workforce Management, Quality, Training, Business Process, Digital and Technical support teams to resolve operational barriers and deliver agreed actions.
  • Support the operational readiness and implementation of new services, campaigns, systems and process changes through team briefings, testing, feedback, and post-launch follow-up.
  • Use frontline insight and performance trends to identify inefficiencies and recurring issues, implement approved improvements, and measure whether the intended result is achieved.
  • Act as duty lead or provide cover for the Operations Manager when formally assigned, operating within documented delegated authority.

Job Essential

  • Bachelor's degree in business administration, hospitality, tourism or a related discipline, or equivalent relevant professional experience.
  • 2 Γ’€“ 4 years' experience in contact centre, customer service, hospitality or guest operations, including at least one year in a formal team-leader or supervisory role with responsibility for people and performance.
  • Demonstrated experience managing service delivery, performance and escalations in an omni-channel e Practical understanding of contact centre operations and performance measures, including service level, response time, abandonment, adherence, productivity, quality and guest satisfaction.
  • Strong people-leadership capability, including coaching, feedback, attendance and performance management, recognition and team engagement.
  • Sound judgement and confidence when handling complex complaints, sensitive guest situations and operational incidents.
  • Ability to interpret real-time and historical data, identify underlying causes and convert insight into clear operational actions.
  • Working knowledge of contact centre, CRM and workforce-management systems, with proficiency in Microsoft Office applications.
  • Clear written and spoken English, strong listening skills and the ability to communicate effectively with colleagues, guests and stakeholders at different levels.
  • Ability to prioritize and make calm, timely decisions in a fast-paced operation, including during peak demand or service disruption.
  • Flexibility to work rotating shifts, weekends and public holidays in line with operational requirements environment.

DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.


πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²

What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. In the image below, 'PMP' has gone into the 'Mobile Number' column. The Mobile Number '052 1234567' has gone into the 'Main Skill' column.

Applicant Tracking System Incorrect Parsing

So a recruiter searching for a candidate with PMP certification, will never find this person, in spite of his 'CV information' existing in the database...

...And, he will wonder why he gets rejected in spite of being a PERFECT MATCH for the Job.


Our leading services are as follows. Click the link as per your experience level:


πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²


πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²

Read the recommendations our customers have given us, on my LinkedIn profile:

https://www.linkedin.com/in/shabbirfkagalwala/details/recommendations/

Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html
www.dubai-forever.com/cv-writing-reviews.html

Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's most trusted review site...


πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²   πŸ‡§πŸ‡­   πŸ‡°πŸ‡Ό   πŸ‡¦πŸ‡ͺ   πŸ‡ΈπŸ‡¦   πŸ‡ΆπŸ‡¦   πŸ‡΄πŸ‡²

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Join the Fastest Growing Job Group on LinkedIn:

Fastest Growing LinkedIn Job Groups in UAE/GCC, Join for Free

Join the Middle East's Best Job Groups on Whatsapp:

Dubai, Abu Dhabi, UAE, Middle East Whatsapp Jobs Groups, Join for Free

Join our Telegram Group:

Fastest Growing Telegram Job Groups in UAE/GCC, Join for Free

Submit your CV here, as well:

Submit Your CV for GCC Jobs

We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.

It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.

Excited about working in the GCC? Click on one of the banners below...


UAE Vision 2021 Saudi Vision 2030 Qatar Vision 2030 Bahrain Vision 2030 Kuwait Vision 2035 Oman Vision 2040

---------PAID ADVERTISEMENT------------

Watch, Like, and Subscribe to the YouTube Channels:

House of Focus creates original cinematic Deep Focus Music and immersive Flow State Soundtracks™ designed for studying, coding, reading, writing, creative work, and distraction-free productivity.

https://www.youtube.com/@HouseofFocus-28

Indian Folk Originals - We create original Punjabi folk-inspired wedding songs built around the biggest moments of Indian celebrations.

https://www.youtube.com/@IndianFolkOriginals

Hedgehog Haven - Discover beautifully crafted, photorealistic hedgehog videos set in tranquil forests, cozy gardens, misty mornings, gentle rain, autumn leaves, snowy landscapes, and magical natural habitats from around the world.

https://www.youtube.com/@HedgehogHaven-6

If you want to promote your services/products as well, get in touch with us.

SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.

It is to help people who are searching for jobs from across the world.

This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.

Do this GOOD DEED.

You never know who will benefit from it.

You've heard about KARMA right?

It's waiting to give you 10X of whatever you do... Do the Good Deed. FORWARD NOW!


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HRBP, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need HRBP

Job Requisition ID: 180784


Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.


Overview Of The Role:


Being a trusted advisor to senior line management on human capital management matters. The role requires a deep understanding of the business to implement HR strategies that support business growth, performance focus, meritocracy, and diversity, aligning with Group HR policy. Success involves managing organizational development, employee relations, workforce optimization, and financial management within the HR domain. The HRBP is responsible for ensuring compliance with laws and policies, developing and executing HR plans, enhancing employee engagement, and facilitating workforce efficiency.


What You Will Do:


Organisational Development


  • Develop HR strategy and annual HR Plan in collaboration with business stakeholders.
  • Support a continuous improvement environment for HR activities within the division.
  • Ensure inductees are supported to become productive quickly.
  • Develop succession plans and retention strategies for key talent and positions.
  • Develop and implement a learning and development plan.
  • Formulate performance management plans to improve performance or manage exits.

Training & Development


  • Liaise with Group Training Department to ensure delivery of required training initiatives.
  • Identify and deliver training needs for key and high potential staff.
  • Ensure all key positions have identified successors.
  • Conduct regular Talent Development Comittee meetings and annual people reviews to align training initiatives.

Employee Relations


  • Manage Employee Relations issues within business units.
  • Create a culture of engagement based on core values.
  • Advise line managers to minimize risk and ensure compliance with laws and policies.
  • Implement HR policy changes and ensure proper disciplinary procedures.

Business Partnering


  • Act as a trusted business partner and coach to senior line management.
  • Focus on employee engagement and take necessary actions to improve it.
  • Advise, coach, and mentor management on people-related issues.
  • Facilitate transitions as a change agent.

Workforce Optimisation


  • Advise on creating and managing a lean workforce.
  • Facilitate business structure reorganization and consolidation.
  • Communicate organizational messages and monitor feedback.
  • Ensure compliance with localization policy and productivity targets.

Financial Management


  • Provide financial reports on employee costs to line management.
  • Manage annual manpower budgeting exercises.
  • Ensure adherence to the business financial systems and processes.
  • Attend board and financial meetings to communicate budget performance.

HR Policy


  • Ensure compliance with HR policies and internal controls.
  • Address policy breaches immediately and decisively.
  • Focus on Emiratization and diversification goals.
  • Educate staff about HR policies and procedures through training.



Required Skills To Be Successful:


  • Change management expertise and organizational development experience.
  • Strong analytical and financial modeling skills.
  • Excellent communication and problem-solving capabilities.
  • Strategic thinking and ability to coach and mentor effectively.


What Qualifies You For The Role:


  • Bachelor's degree in Human Resources, Psychology, or Business Management.
  • CIPD qualification is desirable.
  • Five years of HR Generalist experience with past experience as an HR Business Partner.
  • Experience in the Automotive industry is preferred.


We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.


As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.


DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.


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Applicant Tracking System Correct Parsing

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Applicant Tracking System Incorrect Parsing

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