We need a Field Service Assistant Engineer Intern
Die Position
The Roche Diagnostics Kuwait early in career Program is a 12 months rotational development program at Roche. The program is tailored for high potential individuals at an early stage of their career, and NO work experience is required. The program accelerates their professional development and enables them to be key contributors to Roche's purpose and what patients need next.
Roche Kuwait offers Field Service Assistant Engineer position for a period of 11 months and 1 month rotation with the below main responsibilities:
- Assist the Field Service Engineers in supporting on-site activities, including troubleshooting, maintenance, and installation of lab analyzers.
- Join senior engineers during preventive maintenance and repairs to gain practical, hands-on experience in maintaining laboratory equipment.
- Support the field service team by communicating with customers, collecting feedback, and ensuring their needs are met during service visits.
- Assist in basic equipment checks, documentation, and ensuring that customer sites are prepared for upcoming service visits.
- Shadow senior engineers to learn best practices for resolving technical issues, replacing spare parts, and calibrating instruments.
- Help with logistical and operational tasks such as preparing tools, spare parts, and equipment for field visits, ensuring that the team is well-equipped for maintenance activities.
- Maintain communication with the field service team to ensure smooth coordination of daily operations and service schedules.
- Assist in preparing service reports, documenting completed work, and updating systems for tracking maintenance activities.
- Participate in continuous learning opportunities to enhance technical knowledge and customer service skills.
- Gain hands-on experience by working directly with Field Service Engineers, learning from their expertise while supporting critical service activities.
- Build a network within Roche and learn through a structured rotational program designed to enhance your skills and career growth.
- Access senior leaders and mentors to guide your professional development and ensure a fulfilling learning experience.
- Contribute to projects that directly impact patient outcomes while developing a strong foundation in field service operations.
- You hold a Bachelor degree in Bachelor Engineering, Biomedical, Electronic, Mechatronics or relevant fields
- You are early in your career, and fresh graduates are preferred.
- Basic understanding of healthcare systems and laboratory equipment is preferred.
- You have strong problem-solving skills, and the ability to communicate effectively with customers and colleagues.
- You are motivated to work in a hands-on environment and support field operations.
- You possess excellent teamwork and communication skills, with a proactive and learning-oriented mindset.
- Proficiency in English is required.
Roche is a global pioneer and leader in Personalized Healthcare. We provide breakthrough differentiated medicines and diagnostic tests using expertise in Science, Technology and Data so that people can live better lives. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all.
We are living in truly historic times. The rapid digitalization of healthcare fuels an accelerated transformation in our industry. This change requires leaders who are entrepreneurial, who trust and encourage teams to take risks, learn and progress quickly.
Program Characteristics/Scope
- A rotational talent development program
- 12 months in different disciplines
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.
Wer wir sind
Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.
Gemeinsam können wir eine gesündere Zukunft gestalten.
Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.
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