Client Account Manager, Abu Dhabi, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.


Job Description
This role serves as the primary interface between the client and delivery team, ensuring successful execution of major programs while identifying opportunities for growth, expansion and new business. This role is responsible for managing strategic client accounts, driving revenue growth, and delivering an exceptional client experience. As a trusted advisor, you will play a key role in shaping Hill International's growth strategy, expanding client partnerships, and building lasting relationships with key stakeholders across the organization and the industry.

Responsibilities
Client Relationship Management

Serve as the primary executive point of contact for assigned strategic clients and key client stakeholders
Develop and maintain long term relationships with client executives, project sponsors and key stakeholders
Develop account plans that support revenue growth, client retention and long-term partnership objectives
Understand client business priorities, objectives and align service offerings to meet needs
Monitor client satisfaction and proactively address concerns to strengthen partnerships
 
Program Leadership

Provide strategic oversight of large-scale residential programs
Partner with project directors and delivery teams to ensure projects meet client expectations related to scope, budget, quality and performance
Monitor project health, identify risks and facilitate resolution of delivery challenges
Work closely with operation leaders and project teams to ensure successful delivery of projects in accordance with client expectations
Support project teams in resolving critical client and project issues 
Act as an executive sponsor for key projects and programs 
 
Business Development

Identify and pursue new opportunities within existing and prospective clients 
Develop growth strategies for assigned clients and sectors
Develop pipeline opportunities and drive revenue growth across the region
Lead client engagement efforts, presentations and strategic meetings
Lead pursuit teams in the development of proposals, pursuit activities, presentations and commercial negotiations
Monitor competitor activity, market trends and upcoming opportunities. 
Qualifications
Bachelor’s degree in engineering, Construction Management, Architecture, or related discipline 
12+ years of experience in the Middle East market with demonstrated success managing major client accounts and delivering complex projects or programs
Proven experience leading and overseeing large-scale residential, mixed-use, and master-planned community development programs, including stakeholder management, program governance, delivery oversight, and successful execution across multiple project phases from planning and design through construction and handover

Experience with leading large residential programs in the local market 
Strong understanding of project delivery methodologies, contracts, procurement and commercial management
Strong negotiation, presentation and stakeholder management skills
Excellent communication and relationship building  




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Applicant Tracking System Correct Parsing

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Applicant Tracking System Incorrect Parsing

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