IT Infrastructure Engineer, Abu Dhabi, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.


Overview:
Analog is pioneering the era of physical intelligence. Where digital intelligence transformed our online lives, Analog is transforming the lived world, making cities more adaptive, industries more resilient, services more human centered, and experiences more extraordinary.

At the heart of our approach are living world models, continuously updated, enriched by every capture point, every device, every interaction. Within them resides Ana, the Analog Neural Agent. Ana perceives, adapts, and guides, transforming raw data into foresight and orchestration that improves outcomes across sectors, from safeguarding high-value assets to enhancing human performance.


IT Engineer ( ITOps)


We are seeking a proactive and detail-oriented IT Engineer to own and scale our internal IT infrastructure and operations. This role is responsible for ensuring secure, reliable, and efficient IT systems that empower our team to do their best work.


You will manage end-user support, SaaS systems, device lifecycle management, identity and access management (IAM), and security best practices across the organization. This is a hands-on role ideal for someone who thrives in fast-paced environments and enjoys building scalable IT foundations from the ground up.

Responsibilities:
IT Operations & End-User Support

Provide support for hardware, software, and network issues
Manage onboarding and offboarding processes (device provisioning, access control, account setup)
Own device lifecycle management (MDM, procurement, configuration, asset tracking)
Maintain documentation for IT processes, systems, and policies
Identity & Access Management

Administer SSO, MFA, and role-based access controls
Manage provisioning/deprovisioning workflows across SaaS tools
Conduct periodic access reviews and ensure least-privilege principles
Systems & Infrastructure

Manage and optimize core SaaS stack (e.g., Microsoft Suite, Slack, Notion, Jira, etc.)
Monitor system performance and uptime
Support networking infrastructure (VPN, Wi-Fi, firewall configurations where applicable)
Partner with Security on endpoint protection, patching, and compliance controls
Security & Compliance

Implement and maintain endpoint security tools (EDR, MDM, disk encryption)
Support audit readiness (SOC 2, ISO 27001, etc.)
Enforce IT policies and best practices
Assist in incident response and root cause analysis
Procurement & Vendor Management

Own IT procurement processes for hardware, software, and SaaS tools
Manage vendor relationships, renewals, and licensing agreements
Track IT budget related to hardware, software subscriptions, and tooling
Optimize license utilization and SaaS spend
Partner with Finance and Security on vendor reviews and due diligence
Maintain accurate asset inventory and cost tracking
Automation & Continuous Improvement

Identify and implement automation opportunities (e.g., onboarding workflows, device configuration)
Improve IT processes for scalability and efficiency
Evaluate and recommend new tools and technologies
Qualifications:
6+ years of experience in IT Operations, IT Support, or Systems Administration
Experience managing SaaS environments and SSO platforms (e.g., Okta, Azure AD)
Experience managing IT procurement, vendor relationships, and SaaS licensing
Hands-on experience with MDM tools (e.g., Jamf, Kandji, Intune)
Strong understanding of endpoint security best practices
Experience with Mac and Windows environments
Familiarity with networking fundamentals (DNS, DHCP, VPNs, firewalls)
Experience supporting compliance frameworks (SOC 2, ISO, etc.) is a plus
Strong documentation and communication skills
Nice to Have

Experience in a high-growth startup
Scripting or automation experience (Bash, Python, PowerShell)
Familiarity with zero-trust security models
Experience with cloud infrastructure environments (AWS, GCP, Azure)
Experience building procurement or asset management processes from scratch


DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://careers.cercli.com/analog/job_yvd1ai49bf?utm_source=LinkedIn


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