Job Description
We are seeking an experienced and visionary IT Manager to join our organization in Abu Dhabi, United Arab Emirates. In this pivotal role, you will lead our information technology operations, drive digital innovation, and ensure seamless technology infrastructure that supports our business objectives. As an IT Manager, you will combine strategic thinking with hands-on technical expertise to manage systems, teams, and resources while fostering a culture of continuous improvement and collaborative problem-solving.
Oversee and manage the hotel’s IT infrastructure, including networks, servers, PMS, POS systems, and guest-facing technologies, ensuring optimal performance, security, and reliability.
Lead, mentor, and develop the IT team, fostering a service-oriented culture that supports both hotel operations and exceptional guest experiences.
Develop and implement IT strategies and technology roadmaps aligned with the hotel’s operational goals and evolving hospitality technology trends.
Manage IT budgets, procurement, and vendor relationships, ensuring cost-effective solutions and high service standards.
Continuously evaluate hotel systems and processes to identify opportunities for automation, efficiency improvements, and enhanced guest services (e.g., Wi-Fi, smart room tech, digital check-in).
Ensure compliance with cybersecurity standards, data protection regulations, and hospitality industry best practices to safeguard guest and business data.
Provide strategic guidance on the adoption and customization of hotel technologies to improve operational efficiency and elevate guest satisfaction.
Collaborate closely with department heads (Front Office, Housekeeping, F&B, Finance) to understand operational needs and deliver tailored IT solutions.
Oversee IT projects such as system upgrades, new hotel openings, or technology rollouts, ensuring timely and successful implementation.
Monitor system performance, resolve technical issues promptly, and maintain detailed documentation of IT systems and procedures.
Stay current with hospitality technology trends and innovations to keep the hotel competitive in guest experience and operational excellence.
Support change management initiatives, including staff training and system adoption, to ensure smooth integration of new technologies.
Qualifications
Minimum 3 years of progressive experience in IT management or a similar leadership role within a corporate environment
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
Proficiency with Microsoft Windows applications and other relevant IT software and tools
Strong knowledge of IT infrastructure, systems administration, network management, and IT service delivery
Demonstrated experience in IT budget management, financial planning, and vendor management
Proven project management experience with successful delivery of technology initiatives
Solid understanding of IT security, data protection, compliance requirements, and governance frameworks
Excellent analytical and problem-solving abilities with strong attention to detail
Outstanding written and verbal communication skills with the ability to explain complex technical concepts to non-technical stakeholders
Strong interpersonal skills and proven ability to build collaborative relationships across all organizational levels
Demonstrated leadership capability with experience in team development, performance management, and staff onboarding
Highly organized with exceptional time management skills and ability to prioritize multiple initiatives effectively
Ability to remain calm, focused, and decisive when managing high-pressure situations and technical challenges
Proficiency in strategic planning and the ability to develop and communicate IT vision and roadmaps
Experience with IT governance, best practices frameworks, and continuous improvement methodologies
Preferred: Relevant IT certifications (such as PMP, ITIL, or vendor-specific certifications)
Preferred: Experience in a multicultural environment or familiarity with UAE business practices
DETAILS TO REGISTER FOR THIS JOB:
https://careers.ennismore.com/job/7fbf2a30-c9b3-467a-886f-d34d62a4d2f5/?trid=2d92f286-613b-4daf-9dfa-6340ffbecf73
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Read the recommendations our customers have given us, on my LinkedIn profile.
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Join the Middle East's Best Job Groups on Whatsapp:
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.
Excited about working in the GCC? Click on one of the banner's below...
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SOCIAL INITIATIVE:
We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.
It is to help people who are searching for jobs from across the world.
This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.
Do this GOOD DEED.
You never know who will benefit from it.
You've heard about KARMA right?
It's waiting to give you 10X of whatever you do...Do the Good Deed. FORWARD NOW!
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