We need a Business Data Analytics,
SUMMARY ROLE
The Business Data Analytics Analyst / Professional supports the development of reports, datasets, dashboards, and analytical outputs that address business data and reporting requirements. The role works with senior analysts to translate business needs into data solutions by identifying relevant data sources, analyzing datasets, and generating insights that support operational monitoring and business decision-making. This position also contributes to improving data quality and ensuring the accuracy and reliability of analytical deliverables.
RESPONSIBILITIES
Support the collection and analysis of business data requirements, including business processes and business logic.
Assist in identifying appropriate data sources, systems, and tools required to fulfill reporting and analytics needs.
Develop and maintain reports, dashboards, and data objects using proper BI platforms and solutions.
Support the creation of 360-views of customer journey/experience and business interactions through integrated reporting solutions.
Assist in automating operational processes, reports/analytical outputs, and data anomaly detection mechanisms while ensuring data accuracy.
Perform data preparation activities including data extraction, cleaning, transformation, and integration from multiple un-/structured data sources.
Support advanced analytics initiatives by preparing datasets and engineered features for analytical modeling.
Support in development and operation of advanced analytics solutions of machine learning and AI models to turn data into value to address business needs and enrich BI capability
Handle customer complaints and service requests (related to reporting and data analysis) within defined SLA while achieving highest level of quality and data accuracy in response.
Conduct testing and validation to ensure data accuracy, completeness, reliability, and quality.
Provide support by participating in cross functional teams of projects required data and analytics function.
Contribute to maintaining data definitions, metadata documentation, and KPI catalog in alignment with the organization's data governance framework.
Maintain and create knowledge of organizational content in data, analytics techniques, BI tools, data development, and best practices.
Support measurement of Zain performance across business domains to guide the process of Zain activities in co-ordination with relevant stakeholders, draw the SMART road map of the enterprise business intelligence unit, and align Zain and BI vision and missions
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities
What We Need From You
SKILLS
Ability to communicate, present and influence all levels of the organization
Excellent verbal and written communications skills
Proficiency in agile methodologies
Knowledgeable in order management systems within the telecom industry
Knowledge of support processes specific to the telecom industry
Advanced Microsoft Office toolkit (Excel, pptx)
Knowledge of development and development process.
Data analytics and visual analytics (Power BI, Tableau, Google Analytics)
Competency in P-/SQL, Shell Script, Big Data, Python, R, Data Analysis, ETL is preferred
Strong digital and analytical skillset
Customer journey design experience
Good negotiation, interpersonal and customer care skills
Strong problem-solving skills and ability to identify and frame key issues
Excellent interpersonal organizational and project management skills
Great people management skills and knowledge
High reliability in executing tasks within expected timeframe and to expected quality standards
Education
Computer Science, Information systems, or a related field
Bachelor's Degree
DETAILS TO REGISTER FOR THIS JOB:
https://careers.zain.com/vacancy/175027?ChannelID=3140
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Join the Middle East's Best Job Groups on Whatsapp:
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.
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SOCIAL INITIATIVE:
We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.
It is to help people who are searching for jobs from across the world.
This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.
Do this GOOD DEED.
You never know who will benefit from it.
You've heard about KARMA right?
It's waiting to give you 10X of whatever you do...Do the Good Deed. FORWARD NOW!
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