We need a Team Leader,
Position
Role Mission
As a Team Leader, you will support Store Management in ensuring service standards are achieved throughout the store. You will actively sell to achieve your individual goals but in addition, support floor management and leading the team in day-to-day activities. You will be a role model to the team, supporting them to achieve their individual goals and supporting the Management team in operational duties.
Job responsibilities
Responsibilities
- Assist the Management with day-to-day management of the team
- Act as the Manager on Duty in the absence of Management -
- Responsible for opening and closing the store in the absence of Management
- Support Management with delivering training and coaching to the team
- Be an exceptional team player consistently achieving individual and team objectives
- Provide an exceptional customer service experience to each client; greeting, listening, assisting, advising, and exceeding their expectations
- Exemplify and share our brand history and heritage to the team and clients
- Highlight our product categories through your product knowledge to cross sell and upsell
- Engage with diverse clients, always putting them at ease to develop long lasting relationships
- Develop and grow your client book, updating client information on the relevant company tools
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house
- Support with inventory management and ad hoc back of house tasks
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior
Profile
Key Requirements
- Experience within a similar retail role
- A deep interest in Fashion, Art, and Culture
- Experience working with and leading a diverse, dynamic team
- Excellent organizational, prioritization and multitasking skills
- Ability to lead and inspire the team to perform at their best
- Comfortably adapts and connects with different employees and clients
- Effective communication skills with the sensitivities to build and maintain a client book
- Results driven with a commercial mindset without compromising on the Team Player attitude
- Flexible, adaptable, and collaborative approach to work
Additional information
About LOEWE
Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world. Since 2025, the House is under the creative direction of Jack McCollough and Lazaro Hernandez, guided by a rich artistic sensibility and an imaginative exploration of craft. This new chapter builds on core sensibilities of LOEWE: an intellectual and playful approach to fashion, the vibrant spirit of Spanish lifestyle, and unmatched leather expertise.
At LOEWE we are committed to a culture that welcomes all, regardless of gender, ethnicity, socioeconomic background and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.
LOEWE
MAISON
Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection – and the House is committed to supporting the artists and creators informing its work.
Today, Loewe’s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe’s ideals and vision.
Radical and ever-evolving: here’s to another 200 years of Loewe history
Since 2013, Jonathan Anderson, Loewe’s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.
Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women’s and Men’s collections, Loewe has been further elevated as an influential and global cultural force.
At the intersection of fashion, craft and culture, Loewe’s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension – involving fine arts, film, dance, etc. –, Loewe has become a vibrant force for creativity and innovation, ensuring the brand’s durability for another 200 years… and more.
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