We need a Cluster Senior Sales Manager,
What is the job ?
The position is accountable for soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. To analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
Your day to day
- Identify and develop potential clients in specified offline segments and incorporate into Sales Pipelines
- Acquire thorough knowledge of respective accounts and their hospitality needs
- Promote all the hotel’s products and services
- Conduct regular / daily sales visits identifying new accounts
- Understand client requirements and ensure that the products and services offered correspond effectively to their request
- Provide after-sales service recovery and ensure that all clients’ feedback are taken seriously and escalated to relevant top management if necessary
- Meet and exceed given Top-line revenue objectives
- Achieve set revenue targets for respective segments
- Ensure cost effective sales activities are practices at all times
- Work to increasing hotel profitability implementing yielding strategy whenever is needed
- Ensure accurate and timely reporting on the market and competition analysis
- Ensure accurate and timely reporting in sales activities, sales pipelines and all other assigned reports and task
- Any other duties and responsibilities as and when directed by the HOD as deemed necessary, relevant and related to the scope of works
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
How do I dliver this
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
DETAILS TO REGISTER FOR THIS JOB:
https://careers.ihg.com/en/job-details/?jobref=Cluster+Senior+Sales+Manager%7cUS%7c165136&src=JB-10920
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What is an ATS CV?
Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:

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... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.
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It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.
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