About the Position:
Wynn Al Marjan Island is currently seeking an Assistant Shift Manager – Front Services (Bell & Valet) to join the resort’s hotel Front Services team.
The primary duties and responsibilities of this role are:
Supervise bellmen, doormen, and valet staff during assigned shifts.
Ensure timely and professional handling of guest luggage, transportation, and valet services.
Monitor guest arrivals and departures, coordinating with the front desk and concierge teams.
Provide hands-on support during peak periods and VIP movements.
Train and guide team members on service standards, safety procedures, and guest etiquette.
Conduct shift briefings and ensure team readiness.
Maintain cleanliness and organization of entrance and bell desk areas.
Handle guest inquiries and service recovery with professionalism and discretion.
Ensure qualitative Forbes Five Star standards are met.
Assist in managing inventory of luggage tags, trolleys, and guest amenities.
Report operational issues and guest feedback to the Manager – Front Services.
About You:
The ideal candidate for this position will have the following experience and qualifications:
Minimum 2–3 years of experience in bell services or guest arrival operations, with supervisory experience preferred.
Strong leadership and communication skills.
Excellent organizational and problem-solving abilities.
Proficiency in property management systems and Microsoft Office.
Fluency in English; additional languages are a plus.
Professional appearance and a guest-focused attitude.
Shift-based schedule including weekends, holidays, and evenings.
Standing for extended periods and handling of luggage or guest items.
Prior experience and training with Forbes Travel Guide standards required.
DETAILS TO REGISTER FOR THIS JOB:
https://wam-iabkey.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/1345
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Join the Fastest Growing Job Group on LinkedIn:
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Join the Middle East's Best Job Groups on Whatsapp:
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Join our Telegram Group:
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Submit your CV here, as well:
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.
Excited about working in the GCC? Click on one of the banner's below...
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SOCIAL INITIATIVE:
We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.
It is to help people who are searching for jobs from across the world.
This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.
Do this GOOD DEED.
You never know who will benefit from it.
You've heard about KARMA right?
It's waiting to give you 10X of whatever you do...Do the Good Deed. FORWARD NOW!
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