Position Overview
This role supports the school Registrar by managing end-to-end admissions tasks, from initial inquiry to enrolment, while ensuring compliance with ADEK regulations and maintaining exceptional parent experience. Acts as a key connector between prospective families and internal stakeholders.
Core Responsibilities.
1. Prospect Engagement & Family Support
Act as the first point of contact for prospective parents via phone, email, and in-person, delivering a professional and welcoming experience.
Provide personalized school tours and coordinate trial sessions or assessments.
2. Admissions Administration
Process inquiries, applications, offer letters, acceptances, and waitlists in accordance with Registrar guidance.
Maintain accurate and up-to-date records, manage CRM databases, files, and admissions documentation.
Coordinate assessments and interviews, scheduling with academic staff and managing parent.
3. Registrar Support & Data Integrity
Assist the Registrar in maintaining records of available places, waiting lists, and enrolment projections.
Prepare weekly/monthly admissions reports for the Registrar and senior leadership.
Support annual enrolment cycles, including re-enrolment, contract processing, and student registration with authorities.
4. Compliance & Documentation
Ensure full compliance with ADEK/KHDA admissions requirements, including document verification and record-keeping.
Manage student transfer documents (TCs), visas/passports, and coordinate with government relations as needed.
5. Database & Filing Systems
Manage admissions inbox and filing (physical/digital), ensuring efficient document retrieval and secure archival.
Update CRM/SIS platforms daily to maintain accuracy and support pipeline reporting.
6. Event & Process Support
Assist with open days, information sessions, and feeder school outreach
Provide administrative support during peak periods, including exam entries, orientation, and data transfers
Qualifications & Experience
Requirement Description
Education Bachelor’s degree in education, Business, or related discipline
Experience 2+ years in admissions, customer service, or administrative roles in educational settings (UAE preferred)
Tech Proficiency Skilled in MS Office; experience with CRM/MIS’S systems
Knowledge Familiarity with UAE regulations (ADEK/ KHDA) and admissions compliance
Skills Excellent communication, strong organizational ability, attention to detail, and team collaboration
Personal Attributes
Professional, customer-focused, and responsive under pressure
Culturally sensitive with excellent interpersonal skills
Organized, proactive, and capable of multitasking effectively
DETAILS TO REGISTER FOR THIS JOB:
https://alephyaeducation.com/jobs/admissions-officer/
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