Hotel Receptionist, Sharjah, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Job Description

We are seeking a friendly and professional Hotel Receptionist to join our team in Sharjah, United Arab Emirates. As the face of our hotel, you will play a crucial role in ensuring our guests have an exceptional experience from check-in to check-out.

Greet and welcome guests with a warm and friendly demeanor, setting the tone for their stay
Efficiently manage the check-in and check-out process, ensuring accuracy and attention to detail
Handle guest inquiries and resolve issues promptly and professionally
Provide comprehensive information about hotel amenities, services, and local attractions in Sharjah
Coordinate with other departments to fulfill guest requests and ensure their comfort
Maintain a neat and organized front desk area
Process payments and manage guest accounts with precision
Uphold the hotel's standards of excellence in customer service and professionalism
Adapt to changing situations and handle multiple tasks simultaneously in a fast-paced environment
Process all incoming and outgoing calls accurately and courteously
Maintain detailed knowledge of the Hotel’s fire, life and safety system
Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling 

Qualifications

Excellent communication and interpersonal skills, with a focus on customer service
Strong attention to detail and efficient problem-solving abilities
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Flexible schedule, including availability to work evenings, weekends, and holidays
Fluency in English (both written and spoken)
Fluency in Arabic (both written and spoken)
Knowledge of local attractions and services in Sharjah and the surrounding areas
Cultural sensitivity and awareness to cater to a diverse international clientele
Ability to maintain a professional and friendly demeanor in all interactions
Strong organizational skills and the ability to prioritize tasks effectively




APPLY NOW: DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.

https://careers.accor.com/global/en/job/hotel-receptionist-uae-national-in-ibis-styles-sharjah-sharjah-united-arab-emirates-jid-113805


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Applicant Tracking System Correct Parsing

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Applicant Tracking System Incorrect Parsing

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