This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We are seeking a highly experienced, strategic, and results-driven Head of Human Resources to lead the Group's HR operations, strengthen organizational effectiveness, develop talent strategies, and build a high-performance workplace culture across all ICS branches.
This is a senior leadership position requiring a professional who can go beyond traditional HR administration to drive strategic workforce planning, organizational development, employee engagement, and HR transformation.
Key Responsibilities
Strategic HR Leadership
Develop and execute the Group's HR strategy in alignment with organizational objectives and long-term growth plans.
Serve as a strategic HR advisor to the CEO and senior leadership team.
Lead workforce planning, organizational restructuring, succession planning, and talent development across all six branches.
Establish standardized HR policies, procedures, and performance management frameworks across the Group.
Provide data-driven recommendations to support executive-level workforce and organizational decisions.
Talent Acquisition & Workforce Management
Oversee end-to-end recruitment strategies for academic, administrative, and leadership positions.
Develop effective talent acquisition, retention, and succession planning programs.
Ensure timely staffing and workforce readiness across all schools.
Oversee employee onboarding, contract management, renewals, and employee lifecycle processes.
Collaborate with school principals and department heads to identify staffing requirements and optimize workforce allocation.
HR Governance, Compliance & Employee Relations
Ensure compliance with UAE Labour Law, ADEK requirements, and other applicable education-sector regulations.
Oversee employee relations, grievances, disciplinary procedures, and conflict resolution.
Maintain strong HR governance, confidentiality, and consistent policy implementation.
Supervise employee documentation, visa-related coordination, payroll administration, and statutory HR requirements.
Identify and mitigate HR-related legal, operational, and organizational risks.
Performance Management & Organizational Development
Design and implement effective performance appraisal systems and measurable HR KPIs.
Establish employee engagement, professional development, and leadership development initiatives.
Strengthen employee accountability, productivity, and organizational culture.
Develop compensation and benefits strategies aligned with market competitiveness and financial sustainability.
Drive HR digitalization, HRMS/ERP optimization, automation, and process improvements.
Leadership & Stakeholder Management
Lead, mentor, and develop HR teams across all six branches.
Collaborate closely with executive management, school principals, finance, operations, and other departments.
Present HR performance reports, workforce analytics, strategic recommendations, and organizational risk assessments to senior leadership.
Promote a professional, ethical, collaborative, and high-performance workplace culture across the Group.
Requirements
Qualifications & Experience
Bachelor's degree in Human Resources, Business Administration, Management, or a related discipline.
Master's degree in HR Management, MBA, or professional HR certifications such as CIPD, SHRM-SCP, or SPHR are strongly preferred.
Minimum 12–15 years of progressive HR experience, including substantial experience in senior HR leadership positions.
Previous HR leadership experience within the UAE education sector, particularly in a school group or multi-campus environment, is essential.
Proven track record in strategic HR management, organizational development, workforce planning, and employee relations.
Strong working knowledge of UAE Labour Law, ADEK regulations, and education-sector HR compliance.
Demonstrated experience managing HR operations across multiple locations and diverse employee groups.
Strong knowledge of HRMS/ERP systems, HR analytics, compensation management, and performance management frameworks.
Excellent written and verbal communication skills. Arabic language proficiency is a strong advantage.
The Ideal Candidate
We are looking for a strategic HR leader, not simply an HR administrator — someone who demonstrates:
Strong leadership capabilities with the confidence to make independent, well-informed HR decisions.
A proactive and solution-oriented approach to workforce and organizational challenges.
The ability to balance employee well-being, organizational effectiveness, and financial sustainability.
Exceptional interpersonal, negotiation, conflict resolution, and stakeholder-management skills.
The ability to introduce modern HR practices, challenge inefficient processes, and drive meaningful organizational transformation.
High standards of professionalism, integrity, confidentiality, and accountability.
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