Supervisor Airport Services, Riyadh, KSA

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Supervisor Airport Services

Job Purpose

Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Company?s commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various authorities. Ensure that all relevant areas of operations are fully covered.

Analyse anticipated operational problems such as over bookings, adverse weather, delays, cancellation of flights, crew flight time limitations etc., and undertake remedial and pro-active action in line with relevant procedures to minimise disruption to customers.


    • Ensure that Handling Agent, Caterer and other service providers are fully briefed regarding Emirates? requirements for the day?s operation (including any special handling) and that this information is updated as necessary in order to ensure a smooth and cost effective operation and that any inconvenience to our customers are minimised.


    • Ensure that all post flight activity is completed correctly in order to protect Company revenue and to facilitate the handling of customers and dead load at an-route stations and destinations.


    • Respond to queries, complaints and claims in an efficient and timely manner in order to restore passenger confidence. Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or Airport Services Officer.


    • Process all baggage claims and control expenditure on damaged baggage replacements and lost baggage claims as per applicable procedures and in a timely manner.


    • Support and cover the Emirates Ticket Desk, where applicable, and undertake ticketing/reservation duties to ensure seamless service to customers.


    • Support, coach and develop airport services agents and other relevant personnel to ensure that they are fully briefed/debriefed of the operational requirements and they provide the required Customer service levels.


    • Assist the ASM in conducting staff performance reviews in line with Performance Matters (i.e. setting staff?s objectives and development plan) and support the PM process by ensuring feedback is provided to staff PM reviews within stipulated time limits.


  • Carry out credit card verification and Travel documents checks diligently.
  • When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.

Qualifications & Experience:

Minimum `O Level or equivalent.

Must have completed relevant and recognised professional training courses in Customer Services and Ground Operations.

Qualification

Experience:

Given the specific requirements at outstations, a minimum of 4 years? Airline Industry experience is required.


Knowledge/Skills:

A working knowledge of Reservations / Fares and Ticketing, Departure Control Systems.

Knowledge of Baggage Tracing and claims handling.

Knowledge of Microsoft Word/ E-Mail/ Excel advantageous.

Fluent in spoken and written English and local language.

Advanced skills in Customer Service Delivery.

Candidate must have the legal right to live and work in Saudi Arabia.

Salary & benefits

Competitive Salary.


APPLY NOW: DETAILS TO REGISTER FOR THIS JOB:

Make Sure Your CV is ATS-friendly.


🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲

What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:

Applicant Tracking System Correct Parsing

If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. In the image below, 'PMP' has gone into the 'Mobile Number' column. The Mobile Number '052 1234567' has gone into the 'Main Skill' column.

Applicant Tracking System Incorrect Parsing

So a recruiter searching for a candidate with PMP certification, will never find this person, in spite of his 'CV information' existing in the database...

...And, he will wonder why he gets rejected in spite of being a PERFECT MATCH for the Job.


Our leading services are as follows. Click the link as per your experience level:


🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲


🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲

Read the recommendations our customers have given us, on my LinkedIn profile:

https://www.linkedin.com/in/shabbirfkagalwala/details/recommendations/

Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html
www.dubai-forever.com/cv-writing-reviews.html

Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's most trusted review site...


🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲

Navigate here for the Latest CV Samples & Templates, APPROVED by recruiters. For FREE!:

https://www.dubai-forever.com/cv-writing-sample.html


🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲

Join the Fastest Growing Job Group on LinkedIn:

Fastest Growing LinkedIn Job Groups in UAE/GCC, Join for Free

Join the Middle East's Best Job Groups on Whatsapp:

Dubai, Abu Dhabi, UAE, Middle East Whatsapp Jobs Groups, Join for Free

Join our Telegram Group:

Fastest Growing Telegram Job Groups in UAE/GCC, Join for Free

Submit your CV here, as well:

Submit Your CV for GCC Jobs

We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.

It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.

Excited about working in the GCC? Click on one of the banners below...


UAE Vision 2021 Saudi Vision 2030 Qatar Vision 2030 Bahrain Vision 2030 Kuwait Vision 2035 Oman Vision 2040

---------PAID ADVERTISEMENT------------

Watch, Like, and Subscribe to the YouTube Channels:

House of Focus creates original cinematic Deep Focus Music and immersive Flow State Soundtracks™ designed for studying, coding, reading, writing, creative work, and distraction-free productivity.

https://www.youtube.com/@HouseofFocus-28

Indian Folk Originals - We create original Punjabi folk-inspired wedding songs built around the biggest moments of Indian celebrations.

https://www.youtube.com/@IndianFolkOriginals

Hedgehog Haven - Discover beautifully crafted, photorealistic hedgehog videos set in tranquil forests, cozy gardens, misty mornings, gentle rain, autumn leaves, snowy landscapes, and magical natural habitats from around the world.

https://www.youtube.com/@HedgehogHaven-6

If you want to promote your services/products as well, get in touch with us.

SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.

It is to help people who are searching for jobs from across the world.

This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.

Do this GOOD DEED.

You never know who will benefit from it.

You've heard about KARMA right?

It's waiting to give you 10X of whatever you do... Do the Good Deed. FORWARD NOW!


🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲   🇧🇭   🇰🇼   🇦🇪   🇸🇦   🇶🇦   🇴🇲
Labels:

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)

Popular Posts