In this Operations Coordinator position
Support initiatives to maximize file level gross profit in collaboration with country and regional teams e.g. (Demurrage, Detention, Storage, Side Charges, Go Green etc.)
Support Financial File Closing Activities - assist in monitoring GP control and accrual completeness, and report discrepancies to relevant teams for resolution.
Monitor key operational accounting metrics (e.g., sick files, unbilled overdue, billing timeliness, revenue leakage, loss-making files, accrual timeliness) and support service delivery in continuously improving on the above
identify and track recurring / high value disputes, coordinating resolution with OCC and the Trade organization, and escalating to top-level owners when necessary to ensure timely resolution.
Monitor and analyze customer disputes, validate financial implications, and collaborate with service delivery and Finance to ensure accurate resolution and prevent recurring issues.
Support vendor cost control process and coordinate with Finance and Service Delivery to ensure discrepancies are addressed. Provide insights and validations that support effective cost control and help prevent GP leakage.
Follow internal procedures and quality/environmental standards, and maintain accurate records as instructed.
Identify inefficiencies in operational accounting and vendor management processes, propose improvements, and support implementation.
Assist in onboarding and training of new staff, and act as a go-to specialist for internal teams on operational accounting related topics.
Stakeholders
Country OFR organization
Finance stakeholders
Station operators, supervisors, and managers
Global and regional teams
Management Responsibility
May provide guidance to lower level peers, interns
Now, here is what we need from you!
Ability to succeed in a dynamic, fast-paced environment.
Strong project management skills
Strong interpersonal communications skills.
Ability to influence and manage others outside of direct reporting structure in a large and complex matrix organization.
Sensitive to urgency and able to remain focused on priorities while under pressure
Experienced in transportation applications, e.g., CW1 a plus
Excellent analytical skills with a keen attention to detail
Strong Excel skills
Proven hands-on experience in operational and accounting systems
Strong understanding of accounting principles and financial reconciliation processes
Ability to proactively work independently and handle multiple tasks in a fast-paced environment
Demonstrates the ability to independently identify tasks and projects.
Take the initiative to start and follow through without needing external prompting
Education Level - Bachelor’s degree or equivalent experience/qualification in Finance, Accounting, Business Administration, Logistics or a related field
Experience Level -< 2 years in Freight Forwarding/Logistics, Financial management ideally with focus on Ocean Freight
We offer:
Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development
Competitive salary
DETAILS TO REGISTER FOR THIS JOB:
https://careers.dhl.com/global/en/job/DPDHGLOBALAV366762ENGLOBALEXTERNAL/Operations-Coordinator?utm_source=01LinkedIn&utm_medium=phenom-feeds&utm_campaign=02DHL_Profile_LI
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
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