Customer Service

Full Name: Ahmed Essameldin Mohamed
E-Mail Address: Ahmedessameldin90@yahoo.com
Mobile Number: 0529205577
Current Location - City/Country: Dubai, UAE
Sector : Banking/Finance, Call Center/Customer Service, Travel
Job Designation (Current): Customer service
Job Designation (Wanted): Customer  service
Main Skill Set/Expertise: Customer service
Total Experience in Number of Years: 7
Highest Degree/Diploma/Certification: Bachelor
Nationality: Egyptian
Copy-Paste Your CV Here: Ahmed Essameldin Mohamed Mohamed                               

 Mobile: 0529205577                                     
Email: ahmedessameldin90@yahoo.com

PERSONAL DETAILS:
•       Birth Date: 21st February 1990.
•       Nationality: Egyptian.
•       Marital Status: Single.
•       Military service: Exempt.
•       Address: IMPZ,Dubai , United Arab Emirates.

OBJECTIVE:
•       I am seeking a job in a professional and dynamic organization where I have the chance to apply my skills and acquire knowledge with the right tools to increase the present value of my organization and consequently myself.

LIST OF KEY SKEY SKILLS:
•       Client relationship management.
•       Business Development.
•       Banking solutions.
•       Project management.
•       Cold calling.
•       Sales research.

EXPERIENCES:
•       Abu Dhabi Islamic Bank (ADIB) – Insurance Officer ( Bancatakaful Officer )
o       (From Feb 2019 till July 2019)

•       Commercial International Bank (CIB), Egypt – Senior Teller / Grade 14 / Specialist
o       (From May 2016 till Oct 2018)

•       Better Home for Real Estate, Egypt: Senior Sales Executive
o       (From May 2015 till May 2016)

•       Al Qayed Travel and Tours, DOHA, QATAR - Corporate Travel Sales Executive
o       (From September 2012 till May 2015)

•       AL QAYED TRAVEL AND TOURS Doha, Qatar - Travel Consultant
o       (From November 2011 till September 2012)


•       Wonder Travel and Tours Cairo, Egypt - Travel Consultant
o       (From July 2011 till November 2011)

•       Better Home Real Estate Cairo, Egypt - Sales Executive
o       (From March 2011 till July 2011)

EDUCATION:
•       Bachelor of Law (Assiut University, Egypt)
•       From 2006 - 2010   
•       Evaluation: Good

COURSES & TRAININGS:
•       CIB Basic Banking Certificate CIBB.
•       E – Commercial International Bank.
•       Anti-Money Laundering Session at EIB (Egyptian Banking Institute).
•       IATA Foundation training – Doha, Qatar.
•       Amadeus Advance Reservation Course – Amadeus Qatar Training Centre.
•       Amadeus Training on SFM, Amadeus Offers, Profiles Training - Amadeus Qatar Training Centre.
•       EMD Training - Amadeus Qatar Training Centre.
•       Amideast English Courses till level 13 – El Manara International Academy, Egypt.
•       International Computer Driving License (ICDL) El Manara International Academy, Egypt.

LANGUAGE SKILLS:
•       English: Fluent.
•       Arabic:  Native Language.                                                                   

COMPUTER SKILLS:
•       Very good at Excel, Word, PowerPoint and Outlook.
•       International Computer Driving License (ICDL).

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