First Name: Shaista
E-Mail Address: shaistabanu13@gmail.com
Country: India
Phone: +91 6362330196
Job Position Applying For: Personal Secretary
Current Job Title: Personal Secretary
Total Years of Experience: 4
Copy your Resume / CV in this box: Shaista Banu
Contact: +91 6362330196
Email. ID: shaistabanu13@gmail.com
Passport- P6378087
Career Objective
To be Specific, Measurable, Achievable, Relevant and Time-Based Person.
Professional experience
1. Company Name: Anil Mehta Surgical Clinic
Designation: Clinic Manager and Personal Secretary
Duration: June 5th 2019-Till Date
2. Company Name: Quad-Gen Wireless Solutions Pvt.Ltd, World Wide Centre.
Designation: Asst. HR & Senior Customer LEAD
Duration: 6Months Experienced, 2016
3. Company Name: Quikr India Pvt.Ltd.
Designation: Senior Customer Executive in Escalation Department
Duration: 1Year Experienced 2015
Description: I was the 1st person to join the new process which got launched, thereafter I was the lead to handle upcoming candidates for the process and convincing the customers who have escalated the complaints and sorting their issues and all the team responsibilities were under control
4. Company Name: AGEIS (AMAZON PROCESS)
Designation: Worked for AMAZON as Catalogue expert, collecting the product details and helping sellers to launch their products in AMAZON Website.
Duration: 1Year Experienced 2014
Job Duties and Responsibilities:
• Respond to calls, emails, and routine letters; direct inquiries to the appropriate person
• Manage schedules and calendars; arrange, coordinate, and schedule meetings; prepare meeting documents
• Coordinate conferences; complete conference registrations for company employees; make travel arrangements for office personnel
• Maintain a content management system
• Maintain budget and purchase supplies for the office; track inventory of office supplies
• Write and distribute routine correspondence and reports; compile data and prepare reports
• Proofread and edit documents to ensure proper spelling and grammar as well as compliance with company policy; recommend revisions as needed
• Maintain updated contact information for company employees, suppliers, and customers; keep such information confidential
• Read secretarial publications and attend workshops to improve skills over time
• Fulfill other secretarial duties as needed
• Calling patients and fixing appointment for consultation or Surgery.
• Requesting for the Feedback and Rating of our Service provided.
• Enhancing/Marketing the services digitally.
Achievements
Received the title of “Best senior customer executive” for the year 2014.
Technical and Personal Skills
• Active Listening
• Communication
• Computer Skills
• Customer Service
• Interpersonal Skills
• Leadership
• Management Skills
• Problem-Solving
• Time Management
• Transferable Skills
Educational background
• Pursued Cabin Crew Course in Aptech Aviation Academy Bangalore.
• B.Sc. in Computer Science from Sheshadripuram University.
• Completed PUC from Soundarya Pre-University College
• 10th from C.E.S Public School.
Hobbies
• Very much interested in Outdoor Sports.
• Interacting with new peoples.
• Reading Books and Articles.
• Knowing different Cultures.
Personal Details
Date of birth: 08-10-1993
Languages known: English, Hindi and Kannada.
Address: #46, 3rd cross, near M.E.I International School, M.H Layout, Chikkabanavara, Hesarghatta main Road, Bangalore-560090.
E-Mail Address: shaistabanu13@gmail.com
Country: India
Phone: +91 6362330196
Job Position Applying For: Personal Secretary
Current Job Title: Personal Secretary
Total Years of Experience: 4
Copy your Resume / CV in this box: Shaista Banu
Contact: +91 6362330196
Email. ID: shaistabanu13@gmail.com
Passport- P6378087
Career Objective
To be Specific, Measurable, Achievable, Relevant and Time-Based Person.
Professional experience
1. Company Name: Anil Mehta Surgical Clinic
Designation: Clinic Manager and Personal Secretary
Duration: June 5th 2019-Till Date
2. Company Name: Quad-Gen Wireless Solutions Pvt.Ltd, World Wide Centre.
Designation: Asst. HR & Senior Customer LEAD
Duration: 6Months Experienced, 2016
3. Company Name: Quikr India Pvt.Ltd.
Designation: Senior Customer Executive in Escalation Department
Duration: 1Year Experienced 2015
Description: I was the 1st person to join the new process which got launched, thereafter I was the lead to handle upcoming candidates for the process and convincing the customers who have escalated the complaints and sorting their issues and all the team responsibilities were under control
4. Company Name: AGEIS (AMAZON PROCESS)
Designation: Worked for AMAZON as Catalogue expert, collecting the product details and helping sellers to launch their products in AMAZON Website.
Duration: 1Year Experienced 2014
Job Duties and Responsibilities:
• Respond to calls, emails, and routine letters; direct inquiries to the appropriate person
• Manage schedules and calendars; arrange, coordinate, and schedule meetings; prepare meeting documents
• Coordinate conferences; complete conference registrations for company employees; make travel arrangements for office personnel
• Maintain a content management system
• Maintain budget and purchase supplies for the office; track inventory of office supplies
• Write and distribute routine correspondence and reports; compile data and prepare reports
• Proofread and edit documents to ensure proper spelling and grammar as well as compliance with company policy; recommend revisions as needed
• Maintain updated contact information for company employees, suppliers, and customers; keep such information confidential
• Read secretarial publications and attend workshops to improve skills over time
• Fulfill other secretarial duties as needed
• Calling patients and fixing appointment for consultation or Surgery.
• Requesting for the Feedback and Rating of our Service provided.
• Enhancing/Marketing the services digitally.
Achievements
Received the title of “Best senior customer executive” for the year 2014.
Technical and Personal Skills
• Active Listening
• Communication
• Computer Skills
• Customer Service
• Interpersonal Skills
• Leadership
• Management Skills
• Problem-Solving
• Time Management
• Transferable Skills
Educational background
• Pursued Cabin Crew Course in Aptech Aviation Academy Bangalore.
• B.Sc. in Computer Science from Sheshadripuram University.
• Completed PUC from Soundarya Pre-University College
• 10th from C.E.S Public School.
Hobbies
• Very much interested in Outdoor Sports.
• Interacting with new peoples.
• Reading Books and Articles.
• Knowing different Cultures.
Personal Details
Date of birth: 08-10-1993
Languages known: English, Hindi and Kannada.
Address: #46, 3rd cross, near M.E.I International School, M.H Layout, Chikkabanavara, Hesarghatta main Road, Bangalore-560090.
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