Admin / Customer service / Logistics / Troubleshooting Skills

Full Name: Pastor Parale III
E-Mail Address: pparaleiii@gmail.com
Mobile Number: 0557459396
Current Location - City/Country: Dubai - United Arab Emirates
Sector : Administration, Call Center/Customer Service, Education/Teaching, Information Technology
Job Designation (Current): Office Administrator
Job Designation (Wanted): Office Administrator / Assistant
Main Skill Set/Expertise: Admin / Customer service / Logistics / Troubleshooting Skills
Experience in Number of Years: 4
Highest Degree/ Diploma/ Certification: Diploma
Nationality: Filipino
Copy-Paste Your CV Here: PASTOR B. PARALE III
Al Hamriya Palace, Bldg.  II  Room 302 Al Hamriya Road Burdubai, Dubai, UAE
Email Address:  pparaleiii@gmail.com
Mobile No.: +971 55-745-9396   



CAREER OBJECTIVES

-To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization.
-With an experience of IT, Production, Logistics skills and retail sales working KPI’s being reliable and organized the ability to meet and surpass company targets.

Work Experience’s

Unigraf LLC
Production and Logistics Admin
(October 2018 up to January 2020 – For Cancellation)

-Ensure compliance with all relevant standards of administrative documentation.
-Provide information in the technical functions as required & Provide quality resource to manufacturing department.
-Provide the timely provision of information, updating of reports (notice boards, dashboards, reports, etc).
-A-Z labeling and packing the goods to ship local/international multi-million project structure events.
-Streamlines shipping, transportation processes, receives products and coordinates delivery (via DHL,Fedex, 3rd party ME & International logistics)
-Odoo Enterprise user (Production, Sales, Inventory, Manufacturing, Expense and other features)


AfriAsia LLC
Operations cum Technical Coordinator
(January 2018 up to September 2018)

-Configuration of system, Installation, set up and troubleshoot PC/Printers.
-Collecting, reviewing and generating technical requirements used for events.
-Coordination to HQ / Sales Team to the needs of the event operation.
-Hold a presentation to the UAE hospitality, government or client to obtain a service requirement.
-Administration Task (Bank Statement, Office Expenses, Cash flow, Payables)
-Inventories of supplies and materials.


Bateel International LLC
Senior Sales Associate
(February 2017 – January 2018)
-Greeting Customers, operating cash registers, Preparing and Cross-selling luxury gift box and gourmet.
-Knowledgeable into lists of many product and its description.
-Specialize of converting service into sales and handling corporate orders.     


DELL
Senior Technical Support Specialist
Northgate Cyberzone, Plaza B Building – 2nd Floor Stream/Convergys Alabang Muntinlupa
(February 24, 2015 – July 25, 2017)


-Supports Dell US&Canada Consumer,Small/Medium/Enterprise Business and Federal Government for Precision Workstation,Alienware,Dimensio

n,Inspiron,Vostro,Studio XPS, Optiplex and Latitude Models; Handling Raid 0,1,10,50,60 (0+1 or 1+0) configuration.
-Applying recommended fix for Desktop/Laptop/Server,UHD Monitor,Docking station,Tablet,TV's and 3rd party devices/accessories.
-Handling escalation to resolve complaints.
-Technical Reviewer for hardware parts order approval and cancellation repair dispatches for onsite technician and mail-in service.


TOSHIBA
Technical Support Representative / Sales
Teleperformance - Santana Grove, Sucat Paranaque
(February 4, 2014 – January 24, 2015)


-Deliver service and support to end-users also operating automated call distribution phone software, via remote connection or over the internet access.
-Resolving technical Issues and Interact with customers to process information in response to inquiries, concerns and requests about products and services.
-Diagnose and resolving software/hardware issues involving wireless and wired networking or Server internet connectivity, Virus/Malware/Spyware Infections, 3rd party software/hardware, Utilizing Operating system support(Mac,Windows,Linux,Ubun
tu), Optimization, Data backup security and restore and much more.
-Offer alternative solutions where appropriate with the objective of retaining customers and client’s business.
-Processing repair orders for laptop and tablet that has hardware issue.

EDUCATIONAL BACKGROUND

Diploma in Information and Technology

Visa Status: Employment Visa

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