Showing posts with label Sales/Marketing. Show all posts
Showing posts with label Sales/Marketing. Show all posts

Management, Senior Sales

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First Name: Julien Abi-Lamah
E-Mail Address: julien.abilamah@hotmail.com
Country: Canada
Phone: 5144099888
Job Position Applying For: Management/ Senior Sales
Current Job Title: Account Executive
Total Years of Experience: 3
Copy your Resume / CV in this box: Julien Abi-Lamah AE, DOS 233 Rue Saint Pierre, Ste-Therese,QC J7E4T7
+15147097099|Julien.abilamah@icloud.com
LANGUAGES
English (fluent), French (fluent), Arabic (fluent)
Summary
Presently an Account Executive for 2 years and formerly a Director of Sales for 6 years, accumulating a total of 12 years in the Telecom Industry with 3 years in on-floor sales management and 2 years in B2B. This experience is backed by a proven track record. Specializing in B2B, expertise is showcased in effectively managing an average of 8 portfolios per quarter, demonstrating proficiency in both account executive responsibilities and successful portfolio management. I was notably skilled in transforming under-performing stores into top performers. My achievements included consistently surpassing sales targets, attaining professional milestones, and implementing impactful sales training. I was recognized for exceptional leadership, excellent communication, and robust organizational abilities. I was known for adapting evolving sales strategies to align with business needs, maintaining a structured approach, meeting targets, and adhering to deadlines while demonstrated unwavering commitment to achieving both company and individual goals.
SKILLS
Sales Management
Sales Strategy
Resolute decision-making
EXPERIENCE
Bell Canada
Account Executive
P&L
EBITDA OPEX & COGS
B2B
Contract Negotiations Time management
Montreal, QC 2021 – Current
• Securing precise fiber optic deployment contracts for senior living facilities and rental properties, including condominiums.
• Leading negotiations for bulk service contracts with corporate entities overseeing senior living facilities and rentals.
• Demonstrating adept proficiency in engaging key decision-makers through strategic socialization, personalized invitations, and targeted cold calls.
• Cultivating strategic relationships with technical and support departments to ensure seamless execution of fiber optic and bulk agreements.
• Nurturing a refined sales funnel, consistently achieving 8-12 high-value signings per quarter.
• Implementing innovative cold calling strategies and comprehensive research for an effective yearly funnel.
• Playing a pivotal role in launching a new department by developing tools and procedures for pending contracts
• Introducing projects through presentations to Stakeholders and Executives with the aim of securing approval for fiber optic investments in critical and sensitive areas. This involves studying Return on Investment (ROI), demographical studies, and incorporating negotiated marketing strategies within the contracts with clients.
• Exceeded the yearly sales target by 108% in 2022 and 119% in 2023

Cellcom Communication- Authorized Bell Canada Dealer Laval, QC Sales Director (Bell stores, Mall tour project and Virtual sales department) 2016- 2021
• Successfully established and managed four stores within a 22-month timeframe, achieving a promotion for spearheading Mall Tours projects in Quebec province. This initiative involved strategically installing kiosks in key mall locations and deploying over 40 sales representatives weekly to promote and sell Bell residential services.
• Secured a promotion to lead the Virtual Sales Department, overseeing sales representatives engaging in video calls with clients and concluding sales virtually, all while managing responsibilities for both stores and Mall Tours.
• Conducting weekly meetings with managers and team leaders to effectively communicate the strategy for the upcoming mall tour and ensuring its successful execution throughout the week. Providing coaching, mentoring, and motivation as needed to support their performance.
• Structured and conducted training for over 100 sales representatives, maintaining a turnover rate consistently below 15%. Many of them advanced to become top performers, managers, and Regional Sales Managers (RSM), highlighting the effectiveness of the training programs in fostering career growth.
• Managed Bell Canada retail stores with revenue ranging from 300k to 1.6 million throughout my career, including Bell largest retail store across Canada in terms of both revenue and walk- in customers.
• Developing sales strategies through financial states to maximize profits.
• Saved a shrinking store from -30% to over 300% on YTD EBITDA within 3 months
• Maintained a sales performance standard exceeding 110% across all departments mentioned above
Glentel Montreal, QC
Sales Manager 2013-2016
• Managed a Target Mobility store division, orchestrating the transformation of the store from the last in Quebec to becoming the number one store within just 5 months of taking over. Subsequently, the store earned recognition as one of the top 5 stores in Quebec.
• Hired and trained representatives in the Target Mobility, Wireless Wave, and T-Booth divisions, guiding them to achieve outstanding commissions through consistent attainment of monthly sales targets.
EDUCATION Université De Montreal
Political Science
COMPUTER SKILLS
Software: MS Office Suite (Advanced level), CRM Operating systems: Microsoft Windows and Mac OS
Montreal, QC 2014



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Journalist/ editor/ social media/ public relations/Marketing


First Name: Alaaeldeen Attalla
E-Mail Address: asamir540@gmail.com
Country: United States
Phone: 8322903233
Job Position Applying For: Journalist/ editor/ social media/ public relations/Marketing
Current Job Title: Reporter inTexas
Total Years of Experience: 18
Copy your Resume / CV in this box: Alaaeldeen S Attalla
Phone Number: +1 (832) 290-3233 Houston, TX 77082
Email Address: asamir540@gmail.com

SUMMARY
Over 18 years a diverse set of skills, qualities, and experience in IT Journalism, administration, information technology, and marketing. Strong work ethic with a record of adaptability, teamwork, and professionalism.

SKILLS

Verbal/Written Communication
Software/Hardware
Proofreading/Editing
Reporting
Supervision
Information Management
Computer Applications
Microsoft Office
Problem Solving
Help Desk
Troubleshooting

Debugging
Public Relations
Digital Marketing
Blogging
WordPress
VMware
Continuous Improvement
Installation
Technical support
Leadership
Negotiation
Virtualization

Digital Editing
Time Management
Windows and Mac OS
Documentation Review
Networking
Customer Service
Data Analysis
Customer Support
Presentation
Social Media
Multitasking
Collaboration

PROFESSIONAL EXPERIENCE
Reporter, Texas Al-Ahram Newspaper - Houston, TX 2016 to Present
Lead editorial services for Arab affairs department
Conduct live interviews of key middle eastern opinion leader and generated content for media distribution
Develop articles and broadcasts about success stories of Egyptians and Arabs in the Houston area

Self Employed, Marketing Specialist – Houston, TX 2016 to Present
Operate special events for Oil and Gas Companies
Coordinate clients' schedules day by day
Control timetable for each client
Organize all the operations and the various locations

Crew Manager, Alpha Intelligence of Texas – Houston, TX 2016 to 2018
Built Staff schedules
Monitored and managed the flow of parking lot traffic in an orderly manner
Trained and oversaw a fleet of 15 employees
Coordinated with upper management when generating new accounts

Office Manager / Personal Assistant, SVICF Company - Houston, TX 2014 to 2016
Provided Support to General Manager
Coordinated workflow among consultants and supervisors
Tracked office expenses and created monthly reports for senior executive
Prepared invoices, Accounts receivable/ payable and Bank deposits
Mediated conflicts among employees and between staff and upper Management
Responded to client needs and provided additional support where necessary

IT Journalist (Technology Writer), Al Ahram Newspaper- Egypt 1998 to 2016
Covered the American and Egyptian Information technology Delegation San Francisco (Silicon Valley), CA
IT Journalist Covering The news for Communications and Information Technology Ministry
Editing and Published information technology page every week for 9 years
Writes about technical subjects for technical and nontechnical audiences
Attended more than 75 conferences in information technology in different countries
Updates, edits, and proofreads written materials such as product manuals, user manuals, how-to guides, and FAQs
Creates and builds out user assistance infrastructure, including how-to sections, FAQs, and Help sections
Knowledge of coding and scripting languages, such as C++, Python, HTML, CSS, and JavaScript
IT Department Director, Al-Ahram Electronic News - Egypt 1998 to 2009
Coordinated content updates on social media networks
Leaded efforts to develop a fan base and respond to customer emails
Developed original content for web-based publications by conducting research, finding interesting facts, organizing content in lists
Trained 15 team members and facilitated budgets

IT Help Desk and IT service provider– Al Ahram Newspaper – Egypt 1994 to 1998
Supported and maintained all company data and technological infrastructure for both international and nationwide locations
Upgraded, repaired, and configured computers, application software, servers, and various other peripherals
Provided end-user and remote support and technical assistance for server and client computers, enterprise applications, telecommunication systems, and network components
Conducted monthly server maintenance and applied updates and patches
Maintained entire telecommunications environment: terminal and port infrastructure and configuration, created and maintained user phone and voicemail accounts, analog modem accounts, and multi-option callers menus for corporate surveys, hotlines, and bulletin lines
Designed and diagrammed an optimized internal voicemail directory structure utilizing minimal network resources
Developed company training manuals for technical processes involving setup, configuration and usage of various software applications and hardware, system, and network components that aid end users and other IT department staff members

EDUCATION
Houston Community College – Houston, TX
Computer Skills Certificate, January 2022
Cyber Security Certificate, Anticipated January 2023

Cairo University – Egypt
Bachelors in Business Administration -Marketing, February 2001
Associate Degree in Media and Mass Communication, May 1992
Associate Degree in Technology Production, March 1987

CERTIFICATES AND TRAINING
New Horizon Certificate in Marketing
First Certificate in English at British Council - Egypt
ICDL Certificate at Sadat Academy - Egypt
Google Certificate in Technology Writing - Egypt
Trained with the Schlumberger Driving Safety Program - Houston

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Retail/Sales, Admin

First Name: Mohammad Rashid
E-Mail Address: rashidkhan10@gmail.com
Country: India
Phone: +917752836283
Job Position Applying For: Retail/Sales, Admin
Current Job Title: Sales manager
Total Years of Experience: 11
Copy your Resume / CV in this box: CURRICULUM VITAE


NAME: (As in the Passport): Mohammad Rashid Contract No. +91 7752836283

Position applied for: Sales Manager Date of Birth: 10 January 1989
Nationality: Indian Passport No.: V8138170
Blood group: O (+Ve) Date of issue/expiry: 12/04/2022
11/04/2032
Fluent Languages: Hindi, English, Urdu, Place of issue: Lucknow

EDUCATIONAL QUALIFICATION:
Academic University / Country Duration
(from – to) Specialization/Subjects
HSC/SSC S.N.Inter College Indaipur, Ambedkar Nagar, Uttar Pradesh 2003 to 2005 Physics, Chemistry, Biology, English, Hindi
Graduate Science / B.Sc Shibli National PG College Azamgarh, Uttar Pradesh 2005 to 2008 Chemistry, Botany, Zoology
Post Graduate / PGDM VVISM
Hyderabad 2009 to 2011 Core Marketing
Certification VVISM
Hyderabad 2009-2011 Logistics & Supply Chain




SKILLS LEARNT / HANDLED
Skill Level of Efficiency
(Beginner/ Middle/ Advance)
MS Office Advance
NRFSI (Nissan Finance & Nissan DMS) Advance

SUMMARY PREVIOUS EXPERIENCE:
Total Experience (yrs.) 12.5
Total Experience in Related field 12.5
Experience (Yrs.) with present Company 2.7
Total Experience of candidate as Management Trainee Asst.Sales Manager Sales Manager
1.6 years 8.2 years 2.7 years
Experience (Yrs.) in Home Country International GCC
12.5
Experience in KOC (yrs.) (if any)
Position / Duration / Reasons for leaving

PREVIOUS ASSIGNMENTS:
Note: Please provide the complete breakup of experience in the below table.

Position Country Service Company Operator From
MM/YY To
MM/YY Duration
MM Services / Tools Used
Management Trainee India Fortune Motors I Pvt Ltd Honda 02/2011 07/2012 18 Hyderabad

Asst.Sales Manager India Vibrant Cars Pvt Ltd Nissan 07/2012 12/2020 98 Hyderabad
Sales Manager India Dream Nissan Nissan 12/2020 working 31 Lucknow



Attachment: Copies of Qualification, Experience Certificates and copy of passport pages confirming the country of visit.


(Applicant)

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Salesman

First Name: Mamrez khan
E-Mail Address: Sheharyark843@gmail.com
Country: Pakistan
Phone: 00971527182389
Job Position Applying For: Salesman, Sales helper
Current Job Title: Salesman
Total Years of Experience: 2 years

Sales and Operations Engineer

First Name: Arun V
E-Mail Address: arunvenugopal1392@gmail.com
Country: United Arab Emirates
Phone: 971 557791881
Job Position Applying For: Sales/operations
Current Job Title: Sales and Operations Engineer
Total Years of Experience: 6
Copy your Resume / CV in this box: Contact Phone
+971-557791881
Email
arun1392@gmail.com
Education
2021
Master's Degree in Business Administration [Operations Management and Supervision]
Jaipur National University
2016
Bachelor's Degree in Engineering [E.C.E]
William Carey University, Shillong
CORE COMPETENCIES
Procurement and Vendor Management Strategic Thinking
Operations Management
Process Improvement
Problem Solving
Project Management Collaboration and Teamwork Stakeholder Management Logistics and supply chain Quality and Delivery
ARUN V
Senior Operations Executive| Dubai
Results-driven operations manager with 7 years of proven track record of optimizing business processes and driving operational excellence, Logistics, Sales and procurement. Seeking a challenging role in a dynamic organization where I can leverage my leadership skills, strategic mindset, and operational expertise to enhance efficiency, streamline operations, and achieve business objectives. Committed to fostering a collaborative work environment, developing high-performing teams, and delivering exceptional results.
Summary
Extensive experience in operations, logistics, sales, and procurement, with a focus on improving processes, reducing costs, and increasing profitability.
Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and implement effective solutions.
Proven ability to build and maintain strong relationships with stakeholders, suppliers, customers, and cross-functional teams.
Excellent communication and negotiation skills, with a customer-centric approach to business.
Strong leadership skills, with the ability to motivate and guide teams to achieve operational excellence.
Solid understanding of regulatory compliance, quality control standards, and safety protocols.
Industry: Healthcare, FMCG, Recruitment
Professional Experience
Mar 2022 - Present
HESSA MEDICAL EQUIPMENTS CO LLC, UAE
Sales and Operations Engineer
Managing day-to-day operations, ensuring efficient utilization of resources, and meeting customer demands.
Developed and implemented operational strategies to enhance productivity, reduce costs, and improve overall performance.
Collaborated with cross-functional teams to align operations with business objectives and ensure seamless execution of projects.
Conducted performance evaluations, provided feedback, and facilitated professional development opportunities for team members.
Identify and target potential customers, including hospitals, clinics, and medical practices, to generate leads and expand the customer base.
Conduct market research to understand customer needs, competitor offerings, and industry trends.
Deliver product presentations, demonstrations, and technical proposals to showcase the benefits and features of medical equipment.
Negotiate contracts, pricing, and terms with customers to secure sales and maximize profitability.
Nov 2020 to March 2022
MEDTRA GENERAL TRADING LLC, UAE
Senior Operations Executive
Supervised daily operations, including inventory management, order fulfillment, and logistics coordination.
Monitored key performance indicators (KPIs), identified performance gaps, and implemented corrective actions to improve efficiency.
Assisted in developing and implementing standard operating procedures (SOPs) to streamline processes and ensure consistency.
Coordinated with vendors and suppliers to ensure timely delivery of goods and services.
Prepared and analyzed operational reports, providing insights and recommendations to senior management.
Streamlined processes and workflows, resulting in an increase in operational efficiency.

Personal Details Name
Arun V
Nationality
Indian
Passport No
T3434102
Driving License
Holding valid UAE licence
Oct 2019 to Nov 2020 Operations Coordinator
Coordinated and supervised all aspects of warehouse operations, including receiving, storage, order picking, and shipping, ensuring efficient and accurate processes.
Managed inventory levels, conducted regular cycle counts, and implemented inventory control measures to minimize discrepancies and improve accuracy. Oversaw order fulfillment processes, ensuring timely and accurate picking, packing, and shipment of customer orders.
Collaborated with logistics teams to coordinate inbound and outbound shipments, optimize delivery schedules, and resolve any issues or delays. Implemented process improvements to enhance warehouse efficiency, including optimizing layout, streamlining picking methods, and implementing barcode scanning systems.
Jun 2018 - Jul 2019
MAZENET
Business Development Executive Oct 2017 - May 2018
NEXUS - Global IT Solutions
Business Development Executive Mar 2016 - Sep 2017
KGISL
Process Associate
Professional Certifications
Logistics and Supply Chains - Fundamentals,Design,Operations - Udemy Procurement Management - Udemy

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Marketing Manager

First Name: Zehra Hasanali
E-Mail Address: zehrahr@hotmail.com
Country: India
Phone: 9819696152
Job Position Applying For: Marketing Manager
Current Job Title: Deputy General Manager Marketing
Total Years of Experience: 11
Copy your Resume / CV in this box: Market Research &
Analysis
Brand Development
Budgeting/Pricing
New Product
Development
Trade Marketing
Communication
Development
Category & In-store
Management
zehrahr@hotmail.com
+919819696152
Vadodara, India
www.linkedin.com/in/zehrahasanali-42961821
SKILLS
LANGUAGES
English
Full Professional Proficiency
Hindi
Full Professional Proficiency
Gujarati
Professional Working Proficiency
Arabic
Elementary Proficiency
Marathi
Full Professional Proficiency
EDUCATION
MBA Marketing 03/2008
Chetana's Institute of
Management & Research
BCom 03/2004
Sydenham College of
Commerce & Economics
WORK EXPERIENCE
H2C Marketing Solutions
Freelancer Marketing Consultant
05/2020 - Present Vadodara,Gujarat
▪ Studied company profile and operations to understand its marketing needs
▪ Developed and implemented marketing strategy according to objectives & budget
▪ Advised on branding, positioning, communications & other marketing issues
▪ Liaised with the marketing department and external vendors
▪ Monitor marketing projects & analyze results
▪ Clients Handled : University of Stirling(UAE), Chingari App and many more
Minigood India LLP
Product Manager
07/2019 - 04/2020 Ahmedabad,Gujarat
▪ Assisted in opening 2 new stores each in Mumbai & Delhi
▪ Handled more than 300 products including responsibilities pertaining to managing procurement from
parent company in China, logistics, assortment, planogramming, inventory management at the retail
outlets and warehouse and thus was a part of the entire supply chain management
▪ Assisted in price modelling in order to arrive at the end consumer price and franchise price
considering margins and ROI thus meet revenue and profitability goals
▪ Assessed competition and assisted in marketing activities for the franchise development in order
to promote the brand
H2C Marketing Solutions
Freelancer Marketing Consultant
09/2018 - 06/2019 Ahmedabad,Gujarat
▪ Worked as a part of a consultancy firm to provide marketing expertise to clients
▪ Researched industries, markets, demographics, trends, sales results, and other data related to the
client's product
▪ Analyzed details of competitor offerings, including specifications, market share, pricing, and
promotional materials
▪ Recommended specific marketing approaches and spending budgets to achieve the client's desired sales
goals
▪ Through marketing tracking methods helped client evaluate performance over time
▪ Clients Handled: Badshah Masala, Whiskers, All Good Scents, etc.
Azafran Innovacion Ltd.
Brand Manager
04/2018 - 08/2018 Ahmedabad,Gujarat
▪ Category: Skin Care, Food & Baby Care
▪ Developed and launched a new product line of organic cosmetics makeup
▪ Redesigned the packaging for 6 products under the Skincare category
▪ Organized and managed events to increase brand visibility and buzz
▪ Developed and implemented extensive marketing campaigns across multiple
channels to promote brand-building activities
▪ Supported brand and category strategy work beyond assigned segments
Swiss Arabian Perfumes Group
Brand Catalyst
10/2016 - 07/2017 Sharjah, UAE
▪ Brands Handled: SAPIL, Shirley May, AltaModa, Shurouq | Category Size: AED 102 million
▪ Developed and launched more than 15 perfume & deo range across all brands (each range
comprising of 12-15 variants)
▪ Managed the entire product line life cycle from strategic planning to tactical activities
▪ Represented the company's brand at Beautyworld Expo 2017 and managed the counter including
responsibilities of designing the exhibit and carrying out promotional activities at the expo
▪ Appraised new product ideas through product or packaging changes
▪ Prepared management reports highlighting short-term and long-term product sales forecasts and
analyses
Zehra Hasanali
A thorough marketing professional with rich global experience of 11 years of which 5 years have been
with Hindustan Unilever Limited. Proven abilities to have effectively managed projects from conception
until completion. Exposure across different categories ranging from Perfumes, Personal Care, Skin Care, Oral
Care, Infant Care, Consumer Durables & Fast Fashion Retail. Worked across multiple locations in India and
internationally including markets of UAE, Africa and South East Asia.
ACHIEVEMENTS
Successful Market Launch
Led the launch of PureIt
Excella Water Purifier in
Philippines and delivered 20%
growth in 2 years
Market Share Increase
Planned the marketing strategy
for the launch of Lux White
Impress BW in South India
thereby increasing the market
share from 3% to 8%
Breakeven KPI
Achieved the breakeven KPI for
PureIt in Nigeria in 5 years
Elevate
Handled the second biggest
category of Personal Wash with
the budget of INR 40 cr in just
1.5 years of joining HUL
App Development
Developed an App for PureIt for
the PWE in stores
WORK EXPERIENCE
Hindustan Unilever Ltd.
Brand Development
01/2014 - 12/2015 Mumbai
▪ Category: PureIt (Africa & South East Asia) | Category Size: € 3.5 million
▪ Oversaw budgeting processes associated with branding initiatives while ensuring
that all expenditures remained within approved parameters
▪ Managed the creation of marketing collateral such as brochures, web content,
product packaging, and advertising campaigns to support brand development
initiatives
▪ Directed video production projects from concept development through post
production stages in order to create compelling visual storytelling experiences for
consumers
▪ Created the PureIt App for PWE's on field assisting them in customer interaction
▪ Tracked brand health, category attractiveness etc through effective market research, on a regular basis
▪ Handled the entire process of entering new market of Turkey, from research to launch
▪ Liaised between the Unilever country, supply chain & finance counterparts
Trade Marketing
11/2010 - 12/2013 Mumbai
▪ Category: Personal Wash, Hair Care, Oral Care & Infant Care | Category Size: INR 1000 cr
▪ Managed quarterly budgets for the brands and ensured its optimum and efficient utilization
▪ Reviewed monthly performance of sales report, market share reports, distribution, competitive
pricing & other market data to identify issues/opportunities
▪ Liaisoned with various customer care teams and planned out future promotions & activities to
induce off-takes
▪ Worked with accounts like Walmart, Reliance, ABRL, Metro C&C, Food Bazaar, Tesco etc.
▪ Developed visibility elements for the channel by understanding brand levers, customer needs and
terms of trade and lead execution
▪ Assessed potential for special packs and work on its development with cross- functional teams
▪ Created vendor base who are ready to work & grow under company policies
Colgate Palmolive (I) Ltd.
Customer Development
11/2008 - 11/2010 Mumbai
▪ From January 2010, handled Mumbai Region, responsible for delivering exceptional in-store
execution
▪ Managed promotional execution, shelf layout planning and implementation, and ensured a 360-
degree marketing plan at the point of purchase
▪ Till Dec 2009, sales role, handled 4 stockiest across Mumbai region, thus managing the width and
depth of distribution
▪ Utilized problem solving skills to address complex customer issues quickly and efficiently
▪ Identified new markets & accounts and brought them under the coverage network
Vadilal Milk Products Ltd.
Management Trainee
03/2008 - 10/2008 Mumbai
▪ Handled institutions & modern trade formats like Reliance Fresh, Foodland Fresh, HPCL, BPCL,
Railways & many more
▪ Assisted the team in developing of new ice-cream parlors branded as "Happinezz"
▪ Handled modern trade business, sales and marketing operations & administrative functions to
achieve desired result
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Marketing specialist-Marketing manager

Full Name: Allan DOS REIS
E-Mail Address: allan-d@live.fr
Mobile Number: 0585503712
Current Location - City/Country: Dubai
Sector : Sales/Marketing
Job Designation (Current): Marketing specialist
Job Designation (Wanted): Marketing specialist / Marketing manager
Main Skill Set/Expertise: Marketing and digital
Total Experience in Number of Years: 4
Highest Degree/Diploma/Certification: Master degree
Nationality: French


Copy-Paste Your CV Here: Capgemini, Paris | Marketing Officer
SEPTEMBER 2019 - SEPTEMBER 2021  | 2 Years

. Organizing events from A to Z gathering professionals in the digital industry (200 attendees, budget of 100K€)
. Held conferences presenting innovative digital solutions like cloud, cybersecurity, and IoT
• Designed all the imagery for the event such as flyers and kakemono, and promoted the event through call to action
. Conducted debriefs to draw lines of improvements
Website’s improvement: realization & integration of success stories; site’s ergonomic design & functionality
. Collaboration with different departments (IT, alliance managers, and customer service)
. Marketing Campaign – Marketing Automation
. Creation of campaigns for companies in the artificial intelligence, cybersecurity, and cloud area
. Development of reports adapted to our customers to improve the customer journey


Sage, Paris | Campaign Manager
SeptembER 2017 - AUGUST 2019 | 2 Years

. Design E-mailing campaigns  adapted to the target markets (Local and International) for Sage 50 and 100 (Payroll and HR for SMBs)
. Campaigns implementation, follow-up and issue resolution
. Provide effective planning, development, delivery and optimization of end-to-end programs to drive increased engagement and advocacy and to ensure campaigns efficiency
. Monitor campaign success and reporting with an analytical eye (KPIs) in order to improve future campaigns,
. Stakeholder management, collaboration throughout fundamental organizational departments and communication skills in a matrixed environment
. End-to-end customer nurture journeys and deliver programs (webinars, direct mail, email programs, etc) designed to optimize and drive customer success.

Senior Sales Associate/Store Supervisor

 Full Name: Kevern Abbas
E-Mail Address: kevabbas1@gmail.com
Mobile Number: +971508356226
Current Location - City/Country: Dubai, UAE
Sector : Retail
Job Designation (Current): Senior Sales Associate
Job Designation (Wanted): Senior Sales Associate/Store Supervisor
Main Skill Set/Expertise: Customer Service, Negotiator, Business awareness
Total Experience in Number of Years: 8
Highest Degree/Diploma/Certification: DIPLOMA – BUSINESS MANAGEMENT   
Nationality: Sri Lankan
 

Copy-Paste Your CV Here: KEVERN ABBAS
Dubai, UAE  •  0508356226  •  kevabbas1@gmail.com
SENIOR SALES ASSOCIATE
Customer Service | Negotiator | Business awareness
 

PROFESSIONAL SUMMARY
A proactive and enthusiastic retail professional with over five years’ sales experience and ensure controlled, structured, and sustainable development. I bring a set-of cross-cultural communication strong points, commitment to quality, and my passion for sales have afforded me excellent resolving skills and strong leadership toward team efforts. Recognized for effective product knowledge, flexibility, inventory optimization, and focus on building strong relationships to increase customer lifetime value.
 

PROFESSIONAL SKILLS
•       Channel Management: Analyzed and directed excellent communication skills adaptable with different buyer characteristics to promote and sell products.
•       Critical path: Ensured excellent organization of stock, presented and delivered to a specific client base, therefore maximized client satisfaction by 85%.
•       Client Services: Interacted and surpassed customers’ expectations by listening and providing unique, tailored customer service to strengthen relationships.
•       Team-oriented player: Collaborated with teams sizing 5-15 employees, listened to the needs of teammates to motivate, and led when necessary.
•       Visual Merchandising: Optimized visual displays and in-store communications to attract visits.
•       MS Office: Skilled in designing MS word, excel documents and basic math skills.
 

WORK EXPERIENCE
CALL IT SPRING – ALDO, APPAREL GROUP – Dubai, U.A. E    April 2018 to April 2020
SENIOR SALES ASSOCIATE – Mall of the emirates – Flagship Store
Operated exceptional guest experience, organized merchandise, and deliver flourishing store standards.
•       Successfully generated over AED 1.1 M in two years by implementing sale and KPI strategies.
•       Ensured that each client becomes a happy fan of our brand and forge relationships with key prospects to impact repeat purchases.
•       Represented our brand, throughout the shopper’s journey, to deliver a flawless stay experience.
•       Streamlined store operations efficiently by 95% via opening and closing procedures, reports, are prioritized also hands-on completed transactions using point of sale
•       Trained and mentored associates on customer service and merchandise knowledge skills to mobilized their selling skills by 80%.
•       Launched an analysis of 5+ competitor campaigns weekly and reporting feedback with peers and management to strategize and drive more traffic.

NIKE, – SUN & SANDS SPORTS – Dubai, U.A.E       March 2014 to November 2017
TEAM LEADER – Deira City Center
Projected support to all consumers through systematic category expertise and strong presentation skills.
•       Volunteered to resolve customer complaints by 90% being a role model offering exceptional Interpersonal skills and management experience.
•       Executed end-to-end targets, reaching 50 to 90k using flexible negotiation and persuasion skills to boost conversion rates.
•       Presented excellent customer Service daily, assisting customers highlighting product features, abilities, and benefits to magnify merchandise awareness.
•       Coached colleagues on seasonal brand merchandise and products data to meet targets by 90%.
ODEL – Colombo, Sri-Lanka       April 2010 to October 2013
 

RETAIL SALES ASSOCIATE
Supported brand ethics with clients while open to feedback, listen and provide ongoing improvement.
•       Maintained eye contact while cross-selling and nurtured mutual trust to establish rapport.
•       Reduced shrinkage in the stockroom and store floor by preparing effective loss prevention strategies to improve productive profit margins by 2%.
•       Created and impacted the design of visual floor displays and merchandise presentations to enhance the company’s image and adhere to safety and security.
•       Prioritized product ordering, receiving stock, price products to optimize inventory procedures.
 

TRANING AND ACHIEVEMENTS
•       Fast Tracker Program 2019 Theoretical and piratical coaching for candidates promoted to the next level – Assistant Manager and finalized training on:
Multiplier effect, behavioral management, operational excellence, P&L statements, networking, oracle, calculations, buying and marketing, visual merchandising role, and crucial impact on business. Omni-channel experiences, and effectively applying study on the job.
•       Concluded a 4-day Training at Gulf Marketing Group on quality customer service, body language, time management, and creating memorable experiences.
 

EDUCATION       
DIPLOMA – BUSINESS MANAGEMENT                          IGCSE A-LEVELS – BUSINESS STUDIES
American College of Higher Education                   Colombo South International College
Colombo - Sri Lanka - July 2009                                Colombo - Sri Lanka - May 2007
 

LANGUAGE COMPETENCIES
•       English: native language (fluency in literacy)
•       Arabic: intermediate (speaking, understand)
•       Hindi: intermediate (speaking, understand)