First Name: Nadeem Ahmed
E-Mail Address: na.uae19@gmail.com
Country: United Arab Emirates
Phone: 00971 56 9495770
Job Position Applying For: Business Development Manager
Current Job Title: Regional Sales Manager
Total Years of Experience: 24+
Copy your Resume / CV in this box:
Nadeem Ahmed
Mobile No:
+971 56 9495770; +971 50 4959569 | +91 844 8686 220 (IND)
E-mail ID: na.uae19@gmail.com; qna.capri@gmail.com
O b j e c t i v e
To work for a reputed MNC / Organization, which can use my experience, skills & capabilities to the optimum level, towards achieving corporate objectives & in-turn provide me the right opportunities & better prospects for my professional & personal growth.
P r o f i l e
Over 23 years experienced management professional, having expertise in planning & managing multiple sales channels, extensive distribution network, export market development, implementing trade & consumer promotions in Office Automation, Pharmaceuticals, Tobacco, Sports, FMCG & Stationery industries. Career record in achieving sales targets by adopting innovative selling techniques, effectively manage subordinates and maintaining dedicated work approach throughout career history. Dedicated professional, who can bring to your organization: additional professionalism and out of the box thinking, packed with practical selling and market development strategies. Possessing excellent leadership, management, client convincing, follow-up, presentation, communication, inter-personal and IT skills.
C a r e e r P a t h
Regional Sales Manager April 2013 till April 2018
(Middle East | Africa | CIS | SAARC)
GRANDLUXE MIDDLE EAST FZC SAIF Zone, Sharjah, UAE
(www.grandluxe.com)
70 years old Singapore based MNC, manufacturing & exporting premium quality Diaries, Organizers, Notebooks, Leather & Life-style accessories, Paper based - Office, School and Social Stationery products to major wholesalers and retailers in more than 35 countries worldwide. It has production plants & facilities in Singapore and Malaysia and sales / marketing offices in UK, USA & the Middle East. Grandluxe has many successful brand portfolios under its umbrella, including: GRANDLUXE, PAPERLUXE, MONOLOGUE & LUXE DIARIES
Job Role & Responsibilities:
- Established a 100% owned subsidiary company in Sharjah Free Zone, UAE
- Proposed a business plan to target potential new markets and implemented sales & marketing strategies with management’s approval.
- Build rapport with the company’s existing customers in the region. Follow up on pending enquiries and frequently visited them for new business.
- Met and exceeded sales revenue, target & objectives set within the assigned region.
- Responsible for Gross profits, sales & profit margin from all customer segments within the region.
- Increased the market share through broad based & in-depth marketing and sales activities.
- Developed & implemented sales & marketing strategies that are in line with the company’s vision & mission and to prioritize effectively in accordance with company objectives.
- Evaluated customer requirements, market trends and current business environment. Gathered competitors information and performed detailed analysis on factors that can improve regional sales and profitability.
- Presented findings and proposed recommendation to improve business operating processes and products.
- Prepared and presented region’s order planning / sales forecast by country.
- Managed direct selling activities within the region, ensuring good follow-up with quotations, tracking of shipments deliveries and deployment of additional staff, if required.
- Seeking out expansion opportunities to further penetrate existing and new markets by appointing distributors in various countries.
- Maintained commitment to the company’s sales process, values and business code of ethics.
- Assisted in resolving any ongoing technical issue with the customer as appropriate and requested.
- Worked on special projects as assigned by the company directors.
Regional Sales & Customer Service Manager May 2007 till Mar 2013
(Middle East | Africa | SAARC)
PELIKAN MIDDLE EAST FZE SAIF Zone, Sharjah, UAE
(www.pelikan.com)
175 years old German MNC – manufacturer of School & Office Stationery supplies, Fine Writing Instruments, Printer Consumables, dealing in Multi Media Presentation Systems & Paper Handling products. Promoting & distributing brands – PELIKAN, GEHA, HERLITZ & PORSCHE DESIGN.
Job Role & Responsibilities:
- Developed, implemented & ensured adherence to the sales program.
- Reviewed & developed standards, policies and procedures for all functions involved with / related to Sales, Customer service, Source & Supply & Marketing.
- Reviewed & resolved product & service problems / concerns with the product group & others, including customers, quality control, logistics & distribution, product development & customer service.
- Oversaw & supervised processing of sales orders, payments & sales invoices.
- Received & reviewed customer satisfaction, customer contacts & complaints. Reviewed complaint trends and product / component failure analysis & implemented corrective actions with appropriate personnel / department.
- Provided technical assistance & training to all customer service representatives & business partners as needed.
- Performed annual performance review & appraisal of the sales & customer service teams.
- Interacted with the customers by means of providing information in response to product, service inquiries, general questions & complaints as well as resolving them.
- Developed & executed effective strategies using sales forecasts, inventory reports & other sources in order to achieve best balance between warehousing, fulfillment, freight cost & delivery time to business partners
- Gathered, analyzed & generated reports using various data collection techniques which are used in business planning & strategy development.
- Continuously seek, shared & adopted ideas and best practices in & out-side the company & embrace changes introduced by others.
- Developed new insights into solutions that result in organizational improvement; promotes a work environment that fosters creative thinking, innovation & rational risk-taking.
- Build & maintained relationships that motivated, guided and reinforced the performance of others towards goal accomplishments; developed self & others to improve performance in current role & to prepare for future roles, seek & provided feedback coaching to enhance performance.
Office Manager May 2001 till April 2007
AL KHAYYAT INVESTMENTS Group of Co.s Dubai, UAE
(www.akigroup.com)
Deltatrade Estb. – Exclusive distributor in Middle East for number of internationally reputed sporting brands - LIFE FITNESS, FILA, DIADORA, HEAD, PENN, SPONETA, MOLTEN, etc…
Job Role & Responsibilities:
- Self corresponded with all the principals & various multi-national companies on diversified issues.
- Constant look-out for new & innovative products, placed trial orders & obtained market feedback after initial launch.
- Prepared drafts of distribution agreements with new principals & sub-distributors.
- Fixed & checked minimum order levels for various brands & placed orders for stocks replenishment.
- Arranged letter of credits & telex transfers of payments for all import orders.
- Coordinated with various freight forwarders to minimize freight cost & ensured optimum service levels, with timely deliveries of all the shipments.
- Coordinated work-flow between sales team, warehouse, IT & accounts departments at various levels.
- Handled & furnished bulk stock inquiries received from local & overseas customers.
- Analyzed sales team performance, target achievements & problems related to direct sales.
- Devised appropriate pricing, promotional & marketing strategies to overcome competition.
- Compiled all types of MIS reports for management study & subsequent action.
- Assisted management in preparation of year end closing reports, & annual budgets.
- Provided administrative & secretarial assistance to the general manager & sales manager
- Formulated work procedures to ensure smooth functioning of all office routine work.
Sales Coordinator / Admin. Officer Sep 1999 till April 2001
AGC - ALOKOZAY Group of Co.s Dubai, UAE
(www.alokozay.com)
Al–Wali Trading Co. – A multi-national FMCG company dealing in Tobacco & FMCG products.
Job Role & Responsibilities:
- Managed all operations related to company’s warehouses located all over UAE.
- Developed clientele for company’s products & making the products available in all Hyper-markets, A-Class supermarkets & wholesalers.
- Developed strong business relations with the wholesalers & sub-distributors all over UAE.
- Managed promotional product sourcing, selection, placing orders, follow-up & their procurement.
- Cleared all import shipments of promotional materials & re-exported them to branch offices located in all CIS countries.
- Conducted & supervised all promotional campaigns for wholesalers, in major A-Class supermarkets & in various entertainment events held in UAE.
- Supervised sales team, their appointments, training & performance appraisals.
- Formulated appropriate pricing & marketing strategies to over-come the competition & improved the product quality & brand image in the market.
- Studied market trends, customer behavior & subsequently developed new products as per the market requirements.
- Implemented new policies & office procedures to ensure proper & smooth functioning of all office routine work & devised new office systems to avoid wastage of time & enhance employees potential.
Warehouse & logistics In-Charge Dec 1994 till Aug 1999
ABDUL REHMAN MOHD. SHARIF Group of Co.s Dubai, UAE
Ibn-Al-Nafees Drugs Estb. – Sole agents & distributor of various Pharmaceutical, OTC, Cosmetics, Health Care, Foot Care, Hair Care & Veterinary brands in UAE.
Job Role & Responsibilities:
- Responsible for product sourcing, placing orders, follow-up, product procurement & distribution – local & international.
- Found reliable product sources as per required product specifications & buyers for re-export.
- Appointed sub-distributors, mainly in G.C.C. countries under binding terms of contracts in terms of sales & marketing.
- Developed agency sales through dealers, agents & company’s own distribution network.
- Compiled import & export documentation & completed port formalities for shipment clearance & dispatch.
- Prepared appropriate pricing strategies, quoted for tenders, invited quotations for all company purchases.
- Handled product inquiries, customer inter-action & provided after sales services.
- Observed competitor’s activities & implemented strategies to over-come competition.
- Supervised sales-team for their marketing activities, merchandising & target achievement.
- Participated in international exhibitions held in UAE & developing clientele for re-export.
- Handled all office routine work & self-correspondence with principals & multinational companies.
Market Research Executive Jul 1994 till Nov. 1994
INTERNATIONAL DATA MANAGEMENT Delhi - India
Division of IBM (India) - Sole agents & distributors of CANON Office Automation products in North India.
Job Role & Responsibilities:
- Assisted the project manager in the launch of CANOFILE – 250 (Electronic Filling System).
- Organized road-shows in 5 star hotels, for company’s office automation products.
- Invited top-level officials & decision makers of various national & international companies for product orientation.
- Took follow-up actions with prospective & existing customers & inducing sales.
- Coordinated with technical team to provide after sales services.
C a p a b i l i t i e s
BUSINESS DEVELOPMENT
• Direct organization’s overall business development and strategic planning programs. Facilitate customer development through marketing & customer service programs.
• Developing plans which deliver growth by identifying key customers, key targets, priority service lines and activities, which drive focus on revenue generation and profits.
• Develop thinking around best practices, constructively challenge & achieve objectives and aims.
• Prospect aggressively and develop new customers (local & international) through networking, referrals and lead generation through marketing programs and follow up appropriately to obtain business contracts.
• Learn and implement new ways for the company to differentiate itself in the marketplace.
T r a i n i n g C o u r s e s
LEEDS INSTITUTE FOR MANAGEMENT STUDIES Dubai, UAE
Logistics & Supply Chain Management Aug. 2007
UCP Letter of Credit rules & regulations Sep. 2007
E d u c a t i o n
High School Commerce, Economics & Mathematics
The Mother's International School - Delhi, India Mar 1977 - Apr 1989
B. COM (Hons.) Business Org. & Administration
Delhi University - Delhi, India Apr 1989 – May 1992
ICWA (Inter) Indian Cost & Work Accounts
Institute of Cost & Work Accounts – Delhi, India Apr 1990 – May 1991
DCA Diploma in Computer Applications
Megabyte Computer Academy – Delhi, India Aug 1991 – Sep 1993
I T S k i l l s
Microsoft Office
Outlook Express
Power Point
Exensys ERP
Oracle Financial
Internet Browsing
P e r s o n a l D e t a i l s
Date of Birth: 09th Jan 1971
Place of Birth: Delhi, India
Nationality: Indian
Religion: Islam
Marital Status: Married
Children: Daughter (19 yrs), Son (16 yrs)
Driving License: UAE Driving License
Current Location: Sharjah, United Arab Emirates
Visa Status: Visit Visa
Languages: English, Hindi, Urdu
Hobbies: Sports, Movies, Music, Travelling
P a s s p o r t D e t a i l s
Passport No. : T-2998883
Date of Issue: : 14-02-2019
Date of Expiry: : 13-02-2029
Place of Issue : Delhi, India
E-Mail Address: na.uae19@gmail.com
Country: United Arab Emirates
Phone: 00971 56 9495770
Job Position Applying For: Business Development Manager
Current Job Title: Regional Sales Manager
Total Years of Experience: 24+
Copy your Resume / CV in this box:
Nadeem Ahmed
Mobile No:
+971 56 9495770; +971 50 4959569 | +91 844 8686 220 (IND)
E-mail ID: na.uae19@gmail.com; qna.capri@gmail.com
O b j e c t i v e
To work for a reputed MNC / Organization, which can use my experience, skills & capabilities to the optimum level, towards achieving corporate objectives & in-turn provide me the right opportunities & better prospects for my professional & personal growth.
P r o f i l e
Over 23 years experienced management professional, having expertise in planning & managing multiple sales channels, extensive distribution network, export market development, implementing trade & consumer promotions in Office Automation, Pharmaceuticals, Tobacco, Sports, FMCG & Stationery industries. Career record in achieving sales targets by adopting innovative selling techniques, effectively manage subordinates and maintaining dedicated work approach throughout career history. Dedicated professional, who can bring to your organization: additional professionalism and out of the box thinking, packed with practical selling and market development strategies. Possessing excellent leadership, management, client convincing, follow-up, presentation, communication, inter-personal and IT skills.
C a r e e r P a t h
Regional Sales Manager April 2013 till April 2018
(Middle East | Africa | CIS | SAARC)
GRANDLUXE MIDDLE EAST FZC SAIF Zone, Sharjah, UAE
(www.grandluxe.com)
70 years old Singapore based MNC, manufacturing & exporting premium quality Diaries, Organizers, Notebooks, Leather & Life-style accessories, Paper based - Office, School and Social Stationery products to major wholesalers and retailers in more than 35 countries worldwide. It has production plants & facilities in Singapore and Malaysia and sales / marketing offices in UK, USA & the Middle East. Grandluxe has many successful brand portfolios under its umbrella, including: GRANDLUXE, PAPERLUXE, MONOLOGUE & LUXE DIARIES
Job Role & Responsibilities:
- Established a 100% owned subsidiary company in Sharjah Free Zone, UAE
- Proposed a business plan to target potential new markets and implemented sales & marketing strategies with management’s approval.
- Build rapport with the company’s existing customers in the region. Follow up on pending enquiries and frequently visited them for new business.
- Met and exceeded sales revenue, target & objectives set within the assigned region.
- Responsible for Gross profits, sales & profit margin from all customer segments within the region.
- Increased the market share through broad based & in-depth marketing and sales activities.
- Developed & implemented sales & marketing strategies that are in line with the company’s vision & mission and to prioritize effectively in accordance with company objectives.
- Evaluated customer requirements, market trends and current business environment. Gathered competitors information and performed detailed analysis on factors that can improve regional sales and profitability.
- Presented findings and proposed recommendation to improve business operating processes and products.
- Prepared and presented region’s order planning / sales forecast by country.
- Managed direct selling activities within the region, ensuring good follow-up with quotations, tracking of shipments deliveries and deployment of additional staff, if required.
- Seeking out expansion opportunities to further penetrate existing and new markets by appointing distributors in various countries.
- Maintained commitment to the company’s sales process, values and business code of ethics.
- Assisted in resolving any ongoing technical issue with the customer as appropriate and requested.
- Worked on special projects as assigned by the company directors.
Regional Sales & Customer Service Manager May 2007 till Mar 2013
(Middle East | Africa | SAARC)
PELIKAN MIDDLE EAST FZE SAIF Zone, Sharjah, UAE
(www.pelikan.com)
175 years old German MNC – manufacturer of School & Office Stationery supplies, Fine Writing Instruments, Printer Consumables, dealing in Multi Media Presentation Systems & Paper Handling products. Promoting & distributing brands – PELIKAN, GEHA, HERLITZ & PORSCHE DESIGN.
Job Role & Responsibilities:
- Developed, implemented & ensured adherence to the sales program.
- Reviewed & developed standards, policies and procedures for all functions involved with / related to Sales, Customer service, Source & Supply & Marketing.
- Reviewed & resolved product & service problems / concerns with the product group & others, including customers, quality control, logistics & distribution, product development & customer service.
- Oversaw & supervised processing of sales orders, payments & sales invoices.
- Received & reviewed customer satisfaction, customer contacts & complaints. Reviewed complaint trends and product / component failure analysis & implemented corrective actions with appropriate personnel / department.
- Provided technical assistance & training to all customer service representatives & business partners as needed.
- Performed annual performance review & appraisal of the sales & customer service teams.
- Interacted with the customers by means of providing information in response to product, service inquiries, general questions & complaints as well as resolving them.
- Developed & executed effective strategies using sales forecasts, inventory reports & other sources in order to achieve best balance between warehousing, fulfillment, freight cost & delivery time to business partners
- Gathered, analyzed & generated reports using various data collection techniques which are used in business planning & strategy development.
- Continuously seek, shared & adopted ideas and best practices in & out-side the company & embrace changes introduced by others.
- Developed new insights into solutions that result in organizational improvement; promotes a work environment that fosters creative thinking, innovation & rational risk-taking.
- Build & maintained relationships that motivated, guided and reinforced the performance of others towards goal accomplishments; developed self & others to improve performance in current role & to prepare for future roles, seek & provided feedback coaching to enhance performance.
Office Manager May 2001 till April 2007
AL KHAYYAT INVESTMENTS Group of Co.s Dubai, UAE
(www.akigroup.com)
Deltatrade Estb. – Exclusive distributor in Middle East for number of internationally reputed sporting brands - LIFE FITNESS, FILA, DIADORA, HEAD, PENN, SPONETA, MOLTEN, etc…
Job Role & Responsibilities:
- Self corresponded with all the principals & various multi-national companies on diversified issues.
- Constant look-out for new & innovative products, placed trial orders & obtained market feedback after initial launch.
- Prepared drafts of distribution agreements with new principals & sub-distributors.
- Fixed & checked minimum order levels for various brands & placed orders for stocks replenishment.
- Arranged letter of credits & telex transfers of payments for all import orders.
- Coordinated with various freight forwarders to minimize freight cost & ensured optimum service levels, with timely deliveries of all the shipments.
- Coordinated work-flow between sales team, warehouse, IT & accounts departments at various levels.
- Handled & furnished bulk stock inquiries received from local & overseas customers.
- Analyzed sales team performance, target achievements & problems related to direct sales.
- Devised appropriate pricing, promotional & marketing strategies to overcome competition.
- Compiled all types of MIS reports for management study & subsequent action.
- Assisted management in preparation of year end closing reports, & annual budgets.
- Provided administrative & secretarial assistance to the general manager & sales manager
- Formulated work procedures to ensure smooth functioning of all office routine work.
Sales Coordinator / Admin. Officer Sep 1999 till April 2001
AGC - ALOKOZAY Group of Co.s Dubai, UAE
(www.alokozay.com)
Al–Wali Trading Co. – A multi-national FMCG company dealing in Tobacco & FMCG products.
Job Role & Responsibilities:
- Managed all operations related to company’s warehouses located all over UAE.
- Developed clientele for company’s products & making the products available in all Hyper-markets, A-Class supermarkets & wholesalers.
- Developed strong business relations with the wholesalers & sub-distributors all over UAE.
- Managed promotional product sourcing, selection, placing orders, follow-up & their procurement.
- Cleared all import shipments of promotional materials & re-exported them to branch offices located in all CIS countries.
- Conducted & supervised all promotional campaigns for wholesalers, in major A-Class supermarkets & in various entertainment events held in UAE.
- Supervised sales team, their appointments, training & performance appraisals.
- Formulated appropriate pricing & marketing strategies to over-come the competition & improved the product quality & brand image in the market.
- Studied market trends, customer behavior & subsequently developed new products as per the market requirements.
- Implemented new policies & office procedures to ensure proper & smooth functioning of all office routine work & devised new office systems to avoid wastage of time & enhance employees potential.
Warehouse & logistics In-Charge Dec 1994 till Aug 1999
ABDUL REHMAN MOHD. SHARIF Group of Co.s Dubai, UAE
Ibn-Al-Nafees Drugs Estb. – Sole agents & distributor of various Pharmaceutical, OTC, Cosmetics, Health Care, Foot Care, Hair Care & Veterinary brands in UAE.
Job Role & Responsibilities:
- Responsible for product sourcing, placing orders, follow-up, product procurement & distribution – local & international.
- Found reliable product sources as per required product specifications & buyers for re-export.
- Appointed sub-distributors, mainly in G.C.C. countries under binding terms of contracts in terms of sales & marketing.
- Developed agency sales through dealers, agents & company’s own distribution network.
- Compiled import & export documentation & completed port formalities for shipment clearance & dispatch.
- Prepared appropriate pricing strategies, quoted for tenders, invited quotations for all company purchases.
- Handled product inquiries, customer inter-action & provided after sales services.
- Observed competitor’s activities & implemented strategies to over-come competition.
- Supervised sales-team for their marketing activities, merchandising & target achievement.
- Participated in international exhibitions held in UAE & developing clientele for re-export.
- Handled all office routine work & self-correspondence with principals & multinational companies.
Market Research Executive Jul 1994 till Nov. 1994
INTERNATIONAL DATA MANAGEMENT Delhi - India
Division of IBM (India) - Sole agents & distributors of CANON Office Automation products in North India.
Job Role & Responsibilities:
- Assisted the project manager in the launch of CANOFILE – 250 (Electronic Filling System).
- Organized road-shows in 5 star hotels, for company’s office automation products.
- Invited top-level officials & decision makers of various national & international companies for product orientation.
- Took follow-up actions with prospective & existing customers & inducing sales.
- Coordinated with technical team to provide after sales services.
C a p a b i l i t i e s
BUSINESS DEVELOPMENT
• Direct organization’s overall business development and strategic planning programs. Facilitate customer development through marketing & customer service programs.
• Developing plans which deliver growth by identifying key customers, key targets, priority service lines and activities, which drive focus on revenue generation and profits.
• Develop thinking around best practices, constructively challenge & achieve objectives and aims.
• Prospect aggressively and develop new customers (local & international) through networking, referrals and lead generation through marketing programs and follow up appropriately to obtain business contracts.
• Learn and implement new ways for the company to differentiate itself in the marketplace.
T r a i n i n g C o u r s e s
LEEDS INSTITUTE FOR MANAGEMENT STUDIES Dubai, UAE
Logistics & Supply Chain Management Aug. 2007
UCP Letter of Credit rules & regulations Sep. 2007
E d u c a t i o n
High School Commerce, Economics & Mathematics
The Mother's International School - Delhi, India Mar 1977 - Apr 1989
B. COM (Hons.) Business Org. & Administration
Delhi University - Delhi, India Apr 1989 – May 1992
ICWA (Inter) Indian Cost & Work Accounts
Institute of Cost & Work Accounts – Delhi, India Apr 1990 – May 1991
DCA Diploma in Computer Applications
Megabyte Computer Academy – Delhi, India Aug 1991 – Sep 1993
I T S k i l l s
Microsoft Office
Outlook Express
Power Point
Exensys ERP
Oracle Financial
Internet Browsing
P e r s o n a l D e t a i l s
Date of Birth: 09th Jan 1971
Place of Birth: Delhi, India
Nationality: Indian
Religion: Islam
Marital Status: Married
Children: Daughter (19 yrs), Son (16 yrs)
Driving License: UAE Driving License
Current Location: Sharjah, United Arab Emirates
Visa Status: Visit Visa
Languages: English, Hindi, Urdu
Hobbies: Sports, Movies, Music, Travelling
P a s s p o r t D e t a i l s
Passport No. : T-2998883
Date of Issue: : 14-02-2019
Date of Expiry: : 13-02-2029
Place of Issue : Delhi, India
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