------------------------------
First Name: Sreejith Chuvatta Patinharekara
E-Mail Address: cpsreejith123@gmail.com
Country: United Arab Emirates
Phone: 0554238171
Current Job Designation: Production Manager
Job Designation Applying For: Production/Supply chain/Manufacturing/Operations
Total Years of Experience: 20
Copy your Resume / CV in this box: MR. CP SREEJITH
PRODUCTION MANAGER
Address: Dubai, UAE
Contact Number: +971-554238171
Email Address: cpsreejith123@gmail.com
Z
CAREER OBJECTIVE
Dedicated and results-driven professional with a
proven track record of successful leadership in
diverse manufacturing environments. Seeking an
exciting opportunity as a Production,
Maintenance, Supply chain, Process improvement
Manager in diverse fields like perfumes,
cosmetics, food, supply chain, or factory
management. My expertise lies in production
planning, quality assurance, and process
optimization, enabling me to drive operational
excellence across different sectors. With a proven
ability to manage multi-skilled teams and
collaborate with cross-functional stakeholders, my
goal is to contribute significantly to an
organization's growth and profitability by ensuring
seamless and efficient manufacturing operations
while upholding the highest quality standards. I
aspire to leverage my strong leadership, problemsolving, and communication skills to lead teams
and deliver exceptional results in dynamic and
Fast-paced work environments.
EDUCATION
o B Ein Mechanical Engineering
Goa University (2000-2004)
o PG MBA in Operations Management
SikkimManipal University (2008-2010)
ATTENDED TRAININGS
Attended &Certified DuPont Safety System
Manager's/Executive's Training.
Attended & Certified Frontline Leadership
Development Programme for
Manager's/Executive's Training
Attended & Certified TPM FACILATOR
Training.
Course attended onBasics of Supply Chain.
Course attended on TotalQuality
Management.
Attended a training Programme on Team
Working, Emotional Intelligence,
Generating creative and Innovative Ideas,
Goal & Goal setting byHindustan Unilever
ltd.
Course attended for Introduction to SixSigma.
EMPLOYMENT EXPERIENCE
AROMA247 – (UAE -DUBAI)
Production Manager Se p, 2023 – Present
Spearhead the supervision and coordination of the Perfume and diffuser oils ,reed diffuser
candles manufacturing process, ensuring seamless and efficient operation of production
lines.
Working on customized products for different customers. Liasing with suppliers and
vendors to ensure a consistent supply of raw materials for production
Setting up of perfume lines Collaborate closely with line supervisors and maintenance
staff to meticulously plan work schedules, establish achievable targets, and guarantee the
delivery of finished products that consistently meet the highest quality standards.
STERLING PARFUMS INDUSTRIES LLC – (UAE -
DUBAI)
Production Manager Oct, 2022 – Se p 20 2 3
Spearhead the supervision and coordination of the Perfume and Body spray
manufacturing process, ensuring seamless and efficient operation of production lines.
Collaborate closely with line supervisors and maintenance staff to meticulously plan
work schedules, establish achievable targets, and guarantee the delivery of finished
products that consistently meet the highest quality standards.
Take charge of strategizing and organizing Bottle printing and Shipper production in
alignment with the plans provided by the planner.
Assume responsibility for the overall managementand control of the entire
manufacturing and production process.
Foster a collaborative relationship with the New Product Development (NPD) team to
facilitate the smooth introduction of new products into the manufacturing process.
Implement and maintain effective line balancing practices, optimizing productivity,
and ensuring efficient utilization of manpower resources.
Ensured seamless and efficient operation of production lines, maintaining optimal
productivity levels and meeting strict quality standards.
Monitored and maintained strict adherence to safety protocols and quality control
measures throughout the production process.
Conducted regular performance evaluations of production staff, providing feedback
and implementing training initiatives to enhance skills and efficiency.
Proactively identified areas for process improvement and cost optimization,
implementing innovative solutions to enhance operational effectiveness.
Liaised with suppliers and vendors to ensure a consistent and uninterrupted supply of
raw materials necessary for production.
Maintained up-to-date records of production activities, performance metrics, and
inventory levels, providing regular reports to senior management.
SCION INTERNATIONAL –European Perfume
WorksLLC (UAE -SHARJAH)
Production Manager Apr, 2022 – Oct, 2022
Responsible for supervising the entire manufacturing process of Perfumes and
Cosmetics, ensuring smooth and efficient operation of production lines.
Collaborate with executives and maintenance staff to strategize work plans, establish
production targets, and ensure the consistent delivery of high -quality finished
products.
Manage and oversee the overall manufacturing and production process, ensuring
optimal efficiency and resource utilization.
Work closely with the New Product Development (NPD) team to facilitate the
successful integration of new products into the manufacturing process.
Conduct regular assessments of production activities, identifying areas for
improvement and implementing effective solutions to enhance productivity and
SKILLS & ABILITIES
Analytical Skills.
Leadership Skills.
Problem solving Skills
Articulate & Quick Learner.
Coordination Skills
Determination & Passion
WCM (World Class
Manufacturing) Expertise
Changeover Time Reduction
Quality Improvement
Stoppages Elimination
Manufacturing Capacity Unlocking
Machine Reliability Improvement
Packaging Machines and Plant
OEE Improvement
Safety Focus
TPM Champion
TECHNICAL SKILLS
MS Office
(Word/Excel/PowerPoint/Access/
Outlook)
SAP (End user exp)
Auto Cad, Pro-E, Solid works
ACHIEVEMENTS
Achieved zero Loss Time Accidents
(LTA) in the zone under control for the
year.
Recognized for excellence in
implementing 5S and JH (Jishu
Hozen) in the plant.
Achieved outstanding production
resultsin CNC and Sachet machines.
Manpower optimization in Filling and
Sachet Lines.
Process improvement in Filling and
Packaging Lines.
Part of theWCM Team to achieve
highest unit score.
ConductedBSCI audit successfully.
Kaizen's Implemented.
Quality.
Coordinate with cross-functional teams to streamline processes and enhance collaboration
across different departments
Monitor and enforce compliance with safety regulations and quality controlstandards
ensuring a safe working environment and superior product quality.
Analyze production data and performance metrics to track progress and make data-driven
decisions to achieve operational excellence.
Foster a culture of continuous improvement by encouraging innovations..
.
.
VVF GROUP –GREEN PLANET INDUSTIRES LLC (UAE
-DUBAI)
Assistant Manager -Operations May, 2018 – Apr, 2022
Successfully achieve and surpass monthly production targets for diverse SKUs
while ensuring strict adherence to quantity and quality requirements.
Spearhead efforts to enhance line efficiency, striving to achieve an ambitious 80%
Overall Equipment Efficiency (OEE).
Conduct training sessions for Executives and Officers, meticulously following the
training calendar to enhance their skills and knowledge.
Maintain optimal line balancing, productivity, and manpower utilization to
maximize operational efficiency.
Enforce rigorous compliance with Standard Operating Procedures (SOPs) for line
clearance, in-process controls, and line start-up checks.
Responsible for production planning and scheduling, orchestrating manufacturing
operations to ensure seamless workflow.
Proactively anticipate potential machine breakdowns and implement preventive
actions to minimize downtime and disruptions.
Actively participate in addressing environmental, occupational, health, and safety
concerns, promoting a safe and responsible work environment.
Collaborate closely with planners to develop comprehensive production plans that
align with business objectives.
Thoroughly document operations details, generate management information
system (MIS) reports, and provide regular updates to stakeholders.
HINDUSTAN UNILEVER LTD (INDIA -Silvassa Factory)
Production Executive Aug' 2010 – May, 2018
Proficiently handle manufacturing and production planning, ensuring seamless
scheduling and execution of operations.
Successfully plan and execute production schedules, effectively allocating human
and material resources to optimize productivity.
Implemented innovative measures to reduce Packaging Material costs by recycling
Packaging Material and increasing laminate Roll sizes from 150 kgs to 800 kgs.
Maintain regular and open communication with internal customers, ensuring
production requirements are met efficiently.
Generate weekly reports on operational efficiencies and present findings to Factory
and Production Managers.
Exhibit unwavering commitment to Work Safety, Road Safety, and adherence to
SHE (Safety, Health, and Environment) standards.
Conduct comprehensive Risk Assessments throughout the plant to identify and
mitigate potential hazards.
Undertake projects aimed at enhancing Overall Equipment Efficiency (OEE) of
machines, leading to increased productivity.
Diligently monitor and review production, quality, machine, and technical
efficiencies, providing detailed reports on performance.
Conduct fair and objective workman appraisals using JSP (Job-Specific
Performance) metrics, creating an annual training calendar based on evaluation
outcomes.
Maintain a daily track of Overall Equipment Efficiency (OEE) for individual
machines, identifying areas for improvement.
AREA OF EXPERTISE
Manufacturing/maintenance Managements
Process Improvements/Innovations
ProductivityEnhancements/Kaizen
Project planning/ Execution/Managements
QualityManagement
Cost & BudgetaryControl
Resource Allocation & Managements
Training/ Man Management
Material planning
Operation management
Manpower Supervision
SupplyChain
WCM
Production Planning & Control
TPM
Autonomous Maintenance
PERSONAL PROFILE
Date of Birth
21 August1982
Sex
Male
Marital Status
Married
Languages' Known
English,Hindi, Malayalam &Konkani
Driving License
UAE and INDIA
MARICO LTD (INDIA- Goa Factory- Manufacturing
Parachute Oil)
Planning and Production Executive Aug, 2008 – Aug, 2010
Proficiently perform production planning and scheduling, ensuring the smooth and
efficient operation of manufacturing processes.
Diligently prepare MonthlyOperational Review (MOR)reports, providing valuable
insights into operational performance and key metrics.
Responsible for maintaining a safe and secure working environment within the filling
department, adhering to safety protocols and standards.
Ensure a fatigue-free and secure working atmosphere, prioritizing the well-being
and welfare of the production team.
GKB VISION PVT LTD (INDIA – Goa Factory)
Planning and Production Executive and Dec, 2006 – Aug, 2008
Oven Dept. Head
Held accountable for overseeing and managing all operational aspects within the glass
manufacturing industry.
Demonstrated responsibility for ensuring top-notch quality standards and meticulously
tracking production through detailed analyses, quality reports, and production reports.
Successfully attained high levels of customer satisfaction by consistently meeting their
requirements, while also achieving production targets and minimizing inventory
carrying expenses.
Assumed the role of Safety Coordinator for the oven department, effectively
implementing and enforcing safety protocols to guarantee a secure work environment.
STARFLEX SEALINGS PVT LTD (Gasket Manufacturer)
Planning and Quality Executive Sep, 2004 – Nov, 2006
Proficiently strategize production planning to meet and exceed customer demands and
expectations.
Conduct vigilant monitoring of product parameters at different stages to ensure superior
quality standards.
Attain the desired level of product quality, consistently adhering to established
benchmarks.
Maximize productivity levels through effective management and optimization of
resources.
Expertly oversee logistics, shipping, receiving, delivery, and distribution operations,
actively implementing process improvements and resolving any arising issues.
------------------------------
Candidate
------------------------------
First Name: Mohanad
E-Mail Address: mohanados12@gmail.com
Country: Egypt
Phone: 0585800447
Current Job Designation: AI engineer
Job Designation Applying For: data analyst
Total Years of Experience: <1
Copy your Resume / CV in this box: MOHANAD OSMAN
Dubai, United Arab Emirates • +971585800447 • mohanados12@gmail.com
• https://www.linkedin.com/in/mohanad-osama-b6b129190
Professional Summary
A dedicated Artificial Intelligence Engineer with experience in integrating AI models into web
applications. Skilled in facial landmark detection using MediaPipe, and proficient in Python, React,
TypeScript, and TensorFlow.js. Looking to leverage technical skills and practical experience in a
challenging AI engineering role to contribute to innovative projects.
Skills
• JavaScript, TypeScript, React.js, Next.js, Three.js, React-three-fiber, Vite
• Node.js, Express.js, Java, Spring Boot, RESTful APIs, Microservices, RabbitMQ
• SQL, NoSQL, MongoDB, PostgreSQL, MySQL, GraphQL
• Agile Methodology, Git, Vite, Docker, Requirements Gathering and Analysis
• Machine Learning, Deep Learning, TensorFlow, PyTorch, Keras, Scikit-Learn, Pandas, NumPy,
Matplotlib, Seaborn, MediaPipe
• Natural Language Processing, Computer Vision
• Big Data, Hadoop, Spark, Feature Engineering, Exploratory Data Analysis
Work History
Artificial Intelligence Engineer, 11/2023 to Current
ONPASSIVE – Dubai, United Arab Emirates
• Worked in team to develop AI components then carried out integration into video conferencing
web application (O-Connect).
• Worked within Agile methodology, participating in daily standup, and reporting progress to
the lead.
Storyboard Artist, 08/2021 to 06/2022
Nawwar – Cairo, Egypt
• Enhanced visual storytelling by creating dynamic and engaging storyboards for various
educational videos.
• Created, rendered 3D models using Autodesk Inventor.
Education
Bachelor of Science: Computer Science and Engineering, 07/2023
German University in Cairo
Projects
O-CONNECT: https://oconnect.ai/
• Worked on implementing speech-to-speech functionality using Meta's SeamlessM4T.
• Utilized MediaPipe to detect facial landmarks and reflect these on Ready Player Me avatars
during video conferences.
• Integrated the avatar model into the video conferencing web application in React.
• Gained proficiency in React and TypeScript by implementing the front-end code for the avatar
feature.
BACHELOR THESIS:
• Find the best locations to build charging stations in an area based on the locations of existing
charging stations and nearest power-grids in python
ZALANDO MIRROR:
• Was part of the payments and orders micro-service used to mirror Zalando, which was
designed to pass a load testing using Java Springboot.
EMOTION RECOGNITION OF ARABIC TWEETS:
• Used Arabic tweet dataset, fine-tuned AraBERT to get sentiments of Arabic tweets with
accuracy of 73%.
CRASH BANDICOOT:
• Re-created the game's basic logic using unity engine.
DATA ENGINEERING:
• Using python, we explored, visualized, cleaned, transformed and integrated data so it can be
used.
AMAZING AIRLINES:
• Created a fully working airline reservation website using MERN stack.
DATABASE ENGINE:
• Simulated a database engine in java.
HEARTHSTONE:
• A strategic card game made in java.
GOODREADS:
• A clone website made in javascript.
Languages
English: C1
Advanced
Arabic:
Bilingual or Proficient (C2)
------------------------------
First Name: Mohanad
E-Mail Address: mohanados12@gmail.com
Country: Egypt
Phone: 0585800447
Current Job Designation: AI engineer
Job Designation Applying For: data analyst
Total Years of Experience: <1
Copy your Resume / CV in this box: MOHANAD OSMAN
Dubai, United Arab Emirates • +971585800447 • mohanados12@gmail.com
• https://www.linkedin.com/in/mohanad-osama-b6b129190
Professional Summary
A dedicated Artificial Intelligence Engineer with experience in integrating AI models into web
applications. Skilled in facial landmark detection using MediaPipe, and proficient in Python, React,
TypeScript, and TensorFlow.js. Looking to leverage technical skills and practical experience in a
challenging AI engineering role to contribute to innovative projects.
Skills
• JavaScript, TypeScript, React.js, Next.js, Three.js, React-three-fiber, Vite
• Node.js, Express.js, Java, Spring Boot, RESTful APIs, Microservices, RabbitMQ
• SQL, NoSQL, MongoDB, PostgreSQL, MySQL, GraphQL
• Agile Methodology, Git, Vite, Docker, Requirements Gathering and Analysis
• Machine Learning, Deep Learning, TensorFlow, PyTorch, Keras, Scikit-Learn, Pandas, NumPy,
Matplotlib, Seaborn, MediaPipe
• Natural Language Processing, Computer Vision
• Big Data, Hadoop, Spark, Feature Engineering, Exploratory Data Analysis
Work History
Artificial Intelligence Engineer, 11/2023 to Current
ONPASSIVE – Dubai, United Arab Emirates
• Worked in team to develop AI components then carried out integration into video conferencing
web application (O-Connect).
• Worked within Agile methodology, participating in daily standup, and reporting progress to
the lead.
Storyboard Artist, 08/2021 to 06/2022
Nawwar – Cairo, Egypt
• Enhanced visual storytelling by creating dynamic and engaging storyboards for various
educational videos.
• Created, rendered 3D models using Autodesk Inventor.
Education
Bachelor of Science: Computer Science and Engineering, 07/2023
German University in Cairo
Projects
O-CONNECT: https://oconnect.ai/
• Worked on implementing speech-to-speech functionality using Meta's SeamlessM4T.
• Utilized MediaPipe to detect facial landmarks and reflect these on Ready Player Me avatars
during video conferences.
• Integrated the avatar model into the video conferencing web application in React.
• Gained proficiency in React and TypeScript by implementing the front-end code for the avatar
feature.
BACHELOR THESIS:
• Find the best locations to build charging stations in an area based on the locations of existing
charging stations and nearest power-grids in python
ZALANDO MIRROR:
• Was part of the payments and orders micro-service used to mirror Zalando, which was
designed to pass a load testing using Java Springboot.
EMOTION RECOGNITION OF ARABIC TWEETS:
• Used Arabic tweet dataset, fine-tuned AraBERT to get sentiments of Arabic tweets with
accuracy of 73%.
CRASH BANDICOOT:
• Re-created the game's basic logic using unity engine.
DATA ENGINEERING:
• Using python, we explored, visualized, cleaned, transformed and integrated data so it can be
used.
AMAZING AIRLINES:
• Created a fully working airline reservation website using MERN stack.
DATABASE ENGINE:
• Simulated a database engine in java.
HEARTHSTONE:
• A strategic card game made in java.
GOODREADS:
• A clone website made in javascript.
Languages
English: C1
Advanced
Arabic:
Bilingual or Proficient (C2)
------------------------------
Candidate
------------------------------
First Name: Kamruddin Alam
E-Mail Address: Kamruddinalam581@gmail.com
Country: United Arab Emirates
Phone: 0542743852 +918744019980
Current Job Designation: Painter
Job Designation Applying For: Painter
Total Years of Experience: 3
Copy your Resume / CV in this box: I'm Kamruddin Alam From India I have 10th Passed from Board of Secondary Education Govt Of Bihar India I have Experience 3 Year UAE Dubai Painter
------------------------------
First Name: Kamruddin Alam
E-Mail Address: Kamruddinalam581@gmail.com
Country: United Arab Emirates
Phone: 0542743852 +918744019980
Current Job Designation: Painter
Job Designation Applying For: Painter
Total Years of Experience: 3
Copy your Resume / CV in this box: I'm Kamruddin Alam From India I have 10th Passed from Board of Secondary Education Govt Of Bihar India I have Experience 3 Year UAE Dubai Painter
------------------------------
Candidate
------------------------------
First Name: Janet Ada Enebeli
E-Mail Address: enebelijanet33@gmail.com
Country: Nigeria
Phone: 07066523174
Current Job Designation: Nurse midwife
Job Designation Applying For: Nurse
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
First Name: Janet Ada Enebeli
E-Mail Address: enebelijanet33@gmail.com
Country: Nigeria
Phone: 07066523174
Current Job Designation: Nurse midwife
Job Designation Applying For: Nurse
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Maurine kaver oombito
E-Mail Address: Kaveremaurine@gmail.com
Country: United Arab Emirates
Phone: +97152722568
Current Job Designation: Nanny/housekeeping
Job Designation Applying For: Nanny/housekeeping
Total Years of Experience: 7 years
Copy your Resume / CV in this box: Hello my name is maurine kaver oombito a highly motivated nurturing nanny and housekeeping with over 6years experience I am a Kenyan and fluent in English and swahili with a basic understanding Arabic my exntensive background child care and housekeeping has equipped me with skills to provide exceptional care and maintain a clean and organised environment
------------------------------
First Name: Maurine kaver oombito
E-Mail Address: Kaveremaurine@gmail.com
Country: United Arab Emirates
Phone: +97152722568
Current Job Designation: Nanny/housekeeping
Job Designation Applying For: Nanny/housekeeping
Total Years of Experience: 7 years
Copy your Resume / CV in this box: Hello my name is maurine kaver oombito a highly motivated nurturing nanny and housekeeping with over 6years experience I am a Kenyan and fluent in English and swahili with a basic understanding Arabic my exntensive background child care and housekeeping has equipped me with skills to provide exceptional care and maintain a clean and organised environment
------------------------------
Candidate
------------------------------
First Name: Priyanka jyoti
E-Mail Address: Pjay71536@gmail.com
Country: India
Phone: 8558838804
Current Job Designation: Customer care executive
Job Designation Applying For: Billing or computer operator
Total Years of Experience: Fresher
Copy your Resume / CV in this box: Have experience but have no documentation
------------------------------
First Name: Priyanka jyoti
E-Mail Address: Pjay71536@gmail.com
Country: India
Phone: 8558838804
Current Job Designation: Customer care executive
Job Designation Applying For: Billing or computer operator
Total Years of Experience: Fresher
Copy your Resume / CV in this box: Have experience but have no documentation
------------------------------
Candidate
------------------------------
First Name: Musthaq ali
E-Mail Address: alithiruthiyil2@gmail.com
Country: United Arab Emirates
Phone: 545542918
Current Job Designation: IT TECHNICIAN
Job Designation Applying For: IT HARDWARE AND NETWORKING
Total Years of Experience: 5
Copy your Resume / CV in this box:
------------------------------
First Name: Musthaq ali
E-Mail Address: alithiruthiyil2@gmail.com
Country: United Arab Emirates
Phone: 545542918
Current Job Designation: IT TECHNICIAN
Job Designation Applying For: IT HARDWARE AND NETWORKING
Total Years of Experience: 5
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: ABDURRAHİM CAYLAR
E-Mail Address: abdurrahimcaylar@gmail.com
Country: Turkey
Phone: +905549502235
Current Job Designation: human resources specialist
Job Designation Applying For: human resources specialist
Total Years of Experience: 2
Copy your Resume / CV in this box: ABDURRAHIM CAYLAR
Province: Ankara -Turkey
Tel: +90 554 950 22 35
E-mail: abdurrahimcaylar@gmail.comAddress: Osmanlı Mah. Postacı Sok. 12/6 Sincan-Ankara Date
and Place of Birth: 25.04.1996, Ankara
Driver's License: Class B Active Driver
Blood Type: B RH (+)
Int: https://tr.linkedin.com/in/abdurrah imcaylar
ABOUT
Executive Consultant, Human Resources Personnel, Foreign Trade Researcher.I was born in Ankara. After my university education, I worked as a teacher for a short time. I am currently working as a Human Resources Staff in Sinkent, a state-owned company.
I am interested in Foreign Trade Intelligence and Political Communication.
PROFESSIONAL EXPERIENCE
2023 -Continues Human Resources Department Employee, (Sincan Municipality - Sinkent LTD ŞTİ)
- Recording the personnel files of the personnel in the ERP system (LINK-TR / Link Computer, Istanbul) - Preparation of Service Rights after Personnel Payroll - Definition of social rights accompanying Personnel Payroll - SSI notification and follow-up of Work Accidents and short-long reports, Coordination of the Occupational Safety Unit - Submission of Entry and Exit Declarations, Correspondence follow-up of the processes of SSI - Planning of pose transition and File Changes, Follow-up of employee data, arrangement on the system and storage within the scope of KVKK
2023- Continues Target Market Research-Business Intelligence Studies (Freelancing-Amateur)
- Target Market Analysis Studies - Product Brand and Market Value Research - Commercial Intelligence and Target Country Commercial Opportunities Reporting Studies
2019 – 2022 Teacher-Master Tutorial, Ministry of Education
- Xinjiang Public Education Center / Teaching Professional Courses
- Sincan Girls' Religious High School / Vocational Courses Teaching
2018 – 2022 Text Editor Proofreader (Freelancer)
2016 – 2017 Site Director, DP Mechanical Company
2015 –2016 Executive Assistant, Political Party
EDUCATIONAL HISTORY
in 2024-2025 (Continued) Sakarya University – Master's Degree with Thesis - Cultural Studies (Faculty of Communication)
In 2023-2024 (Continued) Ankara Hacı Bayram Veli University – Non-Thesis Master's Degree - International Trade
Gazi University, Faculty of Education Pedagogical Formation in 2021-2022 High Status Education
without ThesisKocaeli University in 2019-2021 - Bachelor's Degree - Faculty of Theology- Theology Undergraduate Program
in 2019-2021 Atatürk University - Associate Degree - Laboratory and Veterinary Health (Open Education)
In 2021-2024 (Continued) Anadolu University - Associate Degree - Vocational School of Justice (Open Education)
PROJECTS
Completed 2024 SDE-Institute for Strategic Thinking, Diplomatic Academy - Research Assistant Program
- Foreign Policy Studies - Diplomacy and Political Communication Studies
ACTIVITIES
2018-2020 Coordinator, METU Turkish Society – (2019/2020 GSB)
-Weekly management of book reading and culture-based programs.
2021 -2023 Administrative Representative, International Education and Training Services Association
-Planning of Education and Training activities related to Arabic Language.
CERTIFICATES
Completed 2024 Anadolu University, Labor Law Training in Human Resources Management
Completed 2024 Anadolu University, Foreign Trade Specialization Training
Completed 2023 Ankara Development Agency, Ostim Regional Office Business Intelligence Training (Hakan Akin)
Completed 2023 Ministry of National Education, Web Based Content Management Systems
Completed 2023 Ministry of National Education, Protocol Rules
Completed 2023 Ministry of National Education, Computer Operation (Operator)
Completed 2023 Gazi University, Personal Development and Modern Management Techniques (BELTEK)
Completed 2023 Educert-NAC ISO 9001:2015 Quality Management System
Completed 2023 Educert-NAC HACCP Hazard Analysis and Critical Control Points
Completed 2023 Educert-NAC ISO 22000:2018 Food Safety Management System
Completed 2022 Gazi University, Faculty of Education Pedagogical Formation Certificate Program
- Council of Higher Education (YÖK) / Ministry of National Education
Completed 2021 Ministry of National Education, Master Trainer Certificate (Lifetime)
Completed 2021 Ministry of National Education, Diction
Completed 2021 Ministry of National Education, Shooting (16-25 Years / 320 hours)
LANGUAGES:
Arabic (Intermediate)
COMPUTER COMPETENCIES:
Microsoft Office Programs: -Microsoft Word, Microsoft Excel -Microsoft PowerPoint, Microsoft Outlook
Program: ITC B2B Trade Programs
------------------------------
First Name: ABDURRAHİM CAYLAR
E-Mail Address: abdurrahimcaylar@gmail.com
Country: Turkey
Phone: +905549502235
Current Job Designation: human resources specialist
Job Designation Applying For: human resources specialist
Total Years of Experience: 2
Copy your Resume / CV in this box: ABDURRAHIM CAYLAR
Province: Ankara -Turkey
Tel: +90 554 950 22 35
E-mail: abdurrahimcaylar@gmail.comAddress: Osmanlı Mah. Postacı Sok. 12/6 Sincan-Ankara Date
and Place of Birth: 25.04.1996, Ankara
Driver's License: Class B Active Driver
Blood Type: B RH (+)
Int: https://tr.linkedin.com/in/abdurrah imcaylar
ABOUT
Executive Consultant, Human Resources Personnel, Foreign Trade Researcher.I was born in Ankara. After my university education, I worked as a teacher for a short time. I am currently working as a Human Resources Staff in Sinkent, a state-owned company.
I am interested in Foreign Trade Intelligence and Political Communication.
PROFESSIONAL EXPERIENCE
2023 -Continues Human Resources Department Employee, (Sincan Municipality - Sinkent LTD ŞTİ)
- Recording the personnel files of the personnel in the ERP system (LINK-TR / Link Computer, Istanbul) - Preparation of Service Rights after Personnel Payroll - Definition of social rights accompanying Personnel Payroll - SSI notification and follow-up of Work Accidents and short-long reports, Coordination of the Occupational Safety Unit - Submission of Entry and Exit Declarations, Correspondence follow-up of the processes of SSI - Planning of pose transition and File Changes, Follow-up of employee data, arrangement on the system and storage within the scope of KVKK
2023- Continues Target Market Research-Business Intelligence Studies (Freelancing-Amateur)
- Target Market Analysis Studies - Product Brand and Market Value Research - Commercial Intelligence and Target Country Commercial Opportunities Reporting Studies
2019 – 2022 Teacher-Master Tutorial, Ministry of Education
- Xinjiang Public Education Center / Teaching Professional Courses
- Sincan Girls' Religious High School / Vocational Courses Teaching
2018 – 2022 Text Editor Proofreader (Freelancer)
2016 – 2017 Site Director, DP Mechanical Company
2015 –2016 Executive Assistant, Political Party
EDUCATIONAL HISTORY
in 2024-2025 (Continued) Sakarya University – Master's Degree with Thesis - Cultural Studies (Faculty of Communication)
In 2023-2024 (Continued) Ankara Hacı Bayram Veli University – Non-Thesis Master's Degree - International Trade
Gazi University, Faculty of Education Pedagogical Formation in 2021-2022 High Status Education
without ThesisKocaeli University in 2019-2021 - Bachelor's Degree - Faculty of Theology- Theology Undergraduate Program
in 2019-2021 Atatürk University - Associate Degree - Laboratory and Veterinary Health (Open Education)
In 2021-2024 (Continued) Anadolu University - Associate Degree - Vocational School of Justice (Open Education)
PROJECTS
Completed 2024 SDE-Institute for Strategic Thinking, Diplomatic Academy - Research Assistant Program
- Foreign Policy Studies - Diplomacy and Political Communication Studies
ACTIVITIES
2018-2020 Coordinator, METU Turkish Society – (2019/2020 GSB)
-Weekly management of book reading and culture-based programs.
2021 -2023 Administrative Representative, International Education and Training Services Association
-Planning of Education and Training activities related to Arabic Language.
CERTIFICATES
Completed 2024 Anadolu University, Labor Law Training in Human Resources Management
Completed 2024 Anadolu University, Foreign Trade Specialization Training
Completed 2023 Ankara Development Agency, Ostim Regional Office Business Intelligence Training (Hakan Akin)
Completed 2023 Ministry of National Education, Web Based Content Management Systems
Completed 2023 Ministry of National Education, Protocol Rules
Completed 2023 Ministry of National Education, Computer Operation (Operator)
Completed 2023 Gazi University, Personal Development and Modern Management Techniques (BELTEK)
Completed 2023 Educert-NAC ISO 9001:2015 Quality Management System
Completed 2023 Educert-NAC HACCP Hazard Analysis and Critical Control Points
Completed 2023 Educert-NAC ISO 22000:2018 Food Safety Management System
Completed 2022 Gazi University, Faculty of Education Pedagogical Formation Certificate Program
- Council of Higher Education (YÖK) / Ministry of National Education
Completed 2021 Ministry of National Education, Master Trainer Certificate (Lifetime)
Completed 2021 Ministry of National Education, Diction
Completed 2021 Ministry of National Education, Shooting (16-25 Years / 320 hours)
LANGUAGES:
Arabic (Intermediate)
COMPUTER COMPETENCIES:
Microsoft Office Programs: -Microsoft Word, Microsoft Excel -Microsoft PowerPoint, Microsoft Outlook
Program: ITC B2B Trade Programs
------------------------------
Candidate
------------------------------
First Name: Sakshi Rani
E-Mail Address: sakshirana2284@gmail.com
Country: India
Phone: +91-9667196023
Current Job Designation: M/S Prakash Institute (PIPRAMS), Greater Noida, (UP)
Job Designation Applying For: General Nursing & Midwifery
Total Years of Experience: 1
Copy your Resume / CV in this box: Sakshi Rani
Nursing Newcomer
+91-9667196023 ◇ sakshirana2284@gmail.com ◇ Karnal, Haryana. 132114
AboutAspiring nursing professional seeking to leverage skills and knowledge gained through GNM
coursework and clinical training to contribute effectively to a healthcare team and provide quality
patient care.
ExperienceNursing Attendant June'24 to Present
M/S Prakash Institute (PIPRAMS), Greater Noida, (UP)
Key Areas & Responsibilities-
• Rotational working in various departments including Medical, Surgical,
Pediatrics & Obstetrics.
• Assistance in patient care, administrative medications & collaboration with
healthcare teams.
• Hands on experience in patient assessment, vital sign monitoring & wound care.
Professional Skillsjdaw
• Medical Administration
• Basic Life Support
• Vitas Sign Monitoring
• Wound Care
• Strong Communication & Interpersonal Skills
• Team Collaboration
Professional Qualifications-
• Degree : General Nursing & Midwifery (2024)
• Institution : Prakash Institute (PIPRAMS), Greater Noida, (UP).
• University : Uttar Pradesh State Medical Faculty, Lucknow, (UP)
• Degree : 12th (2021)
• Institution : Maharana Pratap Sr Sec School, Gharaunda (Karnal).
• University : Haryana Board of School Education, Bhiwani.
•
• Degree : 10th (2019)
• Institution : Maharana Pratap Sr Sec School, Gharaunda (Karnal).
• University : Haryana Board of School Education, Bhiwani.
------------------------------
First Name: Sakshi Rani
E-Mail Address: sakshirana2284@gmail.com
Country: India
Phone: +91-9667196023
Current Job Designation: M/S Prakash Institute (PIPRAMS), Greater Noida, (UP)
Job Designation Applying For: General Nursing & Midwifery
Total Years of Experience: 1
Copy your Resume / CV in this box: Sakshi Rani
Nursing Newcomer
+91-9667196023 ◇ sakshirana2284@gmail.com ◇ Karnal, Haryana. 132114
AboutAspiring nursing professional seeking to leverage skills and knowledge gained through GNM
coursework and clinical training to contribute effectively to a healthcare team and provide quality
patient care.
ExperienceNursing Attendant June'24 to Present
M/S Prakash Institute (PIPRAMS), Greater Noida, (UP)
Key Areas & Responsibilities-
• Rotational working in various departments including Medical, Surgical,
Pediatrics & Obstetrics.
• Assistance in patient care, administrative medications & collaboration with
healthcare teams.
• Hands on experience in patient assessment, vital sign monitoring & wound care.
Professional Skillsjdaw
• Medical Administration
• Basic Life Support
• Vitas Sign Monitoring
• Wound Care
• Strong Communication & Interpersonal Skills
• Team Collaboration
Professional Qualifications-
• Degree : General Nursing & Midwifery (2024)
• Institution : Prakash Institute (PIPRAMS), Greater Noida, (UP).
• University : Uttar Pradesh State Medical Faculty, Lucknow, (UP)
• Degree : 12th (2021)
• Institution : Maharana Pratap Sr Sec School, Gharaunda (Karnal).
• University : Haryana Board of School Education, Bhiwani.
•
• Degree : 10th (2019)
• Institution : Maharana Pratap Sr Sec School, Gharaunda (Karnal).
• University : Haryana Board of School Education, Bhiwani.
------------------------------
Candidate
------------------------------
First Name: Maryam
E-Mail Address: maryamzafar281@gmail.com
Country: United Arab Emirates
Phone: 0547800767
Current Job Designation: No Job
Job Designation Applying For: Retail
Total Years of Experience: zero
Copy your Resume / CV in this box: https://drive.google.com/file/d/1MSbcSCvatqtAPnk4xlzsIy6pM9pl_V3j/view?usp=drivesdk
------------------------------
First Name: Maryam
E-Mail Address: maryamzafar281@gmail.com
Country: United Arab Emirates
Phone: 0547800767
Current Job Designation: No Job
Job Designation Applying For: Retail
Total Years of Experience: zero
Copy your Resume / CV in this box: https://drive.google.com/file/d/1MSbcSCvatqtAPnk4xlzsIy6pM9pl_V3j/view?usp=drivesdk
------------------------------
Candidate
------------------------------
First Name: Musaab
E-Mail Address: musaab1799@yahoo.com
Country: Sudan
Phone: 00249966340142
Current Job Designation: Production Operator senior
Job Designation Applying For: Monitor process operation
Total Years of Experience: 13
Copy your Resume / CV in this box: Musab Ibrahim Ishag Mohammed
Wellhead operator, Process plant operator, Steam flooding plant operator
Email: Khartoum, Sudan- Email: musaab1799@yahoo.com - Tel: 249121384845 - 249 966340142
Professional Summary
An operator with a 13 years' Experience, monitoring and adjusting production and utility systems, recording readings, coordinating with supervisors and operators, assisting in equipment maintenance saving more than 200,000$ cost for the company, ensuring compliance with safety regulations, supervising truck rack operations, and operating a water treatment plant, as a SCADA HMI operator, remote control and monitoring wells performed.
Skills
Operational Expertise
Data Recording and Analysis
Safety Compliance
Equipment Maintenance
Sampling and Quality Control
Issue Solving and Efficiency
SCADA and HMI Operation
Managerial and Supervision ability
WORK EXPERIENCE
Wellhead operator, Process plant operator, Steam flooding plant operator | Petro Energy E & P CO LTD, March 2015 – Current
Conducted daily inspections on wellheads, recording crucial metrics like flow rates, pressures, temperatures, and fluid levels, leading to a 95% accuracy rate in data recording and an 80% reduction in maintenance backlog.
Directed the operational area, focusing on maximizing production and utility systems efficiency. Strive for a 15% increase in production optimization within the first sector and retain a 90% tools availability rate.
Logged oil, gas, and produced water flow, temperature, pressure, and level data in the plant log sheet twice daily, respond to any unusual incidences, achieving a 20% decrease in response time.
Reserved field measurements of operational parameters and maintain documentation for monitoring and analysis. Aim for a 98% measurement accuracy rate and implement a monthly review of measurement procedures.
Established sampling protocols and conduct sampling activities to maintain high quality output to industry standards. Aim for a 99% defiance rate and a 5% decrease in incompatible samples within the first six months.
Collaborated with shift supervisors and control room operators to guarantee smooth execution of start-up, shutdown procedures, routine tasks, and emergency responses. Aim for a 100% successful and a 25% reduction in emergency response time.
Maintained equipment maintenance tasks, including isolation, draining, purging, and handover. Verify the correct functioning of equipment post-maintenance, aiming for a 95% initial period fix rate and a 30% drop in maintenance lost time.
Facilitated in pig launching operations, receiver station preparation, removal, and inspection. Target for a 100% plan with safety procedures during these operations and a 20% increase in pig inspection efficiency.
Endorsed adherence to safety rules and guiding standards, fostering a secure working environment for all team members. Aim for a 5% reduction in safety incidents and maintain a 95% safety compliance rate.
Supervised truck rack operations, offering assistance to loaders, and adjusting pumping systems, chemical feeders, auxiliary equipment, control systems, storage tank levels, and pump station indicators. Aim for a 15% increase in truck rack efficiency.
Evaluated the effectiveness of implemented procedures and processes, suggesting improvements aim for a 10% increase in productivity within the initial year and preserve a 90% satisfaction rate among team.
Wellhead operator, FPF operator, CPF |Petrodar Operating Company PDOC-Sudan
June 2006 - November 2012
Performed daily wellhead inspections, recording flow amounts, pressures, temperatures, and liquefied levels for each well. Ensure any maintenance requirements identified and reported in a timely manner.
Operated a number of equipment and systems, including test separators, gas traps, sand traps, chokes, manifolds, chemical skids, pig launchers, and pig receivers aiming for at least 95% operational uptime.
Executed maintenance on surface equipment at wellheads, including inspecting for oil leaks and testing safety valves. Maintain a leak-free environment by addressing any issues within 24 hours of detection.
Managed wellhead sampling as per the prescribed program, collaborating with service companies to ensure accurate and timely sampling. Achieve a 100% sampling compliance rate.
Prepared wellheads and flow lines for maintenance and flushing activities, adhering to established procedures. Ensure all necessary preparations completed within the designated timeframe, maintaining a 90% on-time completion rate.
Sponsored in the assignment of wells from the rig after work over completion, ensuring a smooth transition and minimal downtime. Maintain a 98% successful handover rate.
Endorsed safety regulations and good housekeeping practices during all activities, promoting a safe work environment. Aim for a 100% compliance rate with safety protocols.
Maintained chemical skids and drain systems, ensuring proper monitoring, topping up of chemicals, and operation of heaters when required. Aim for a 99% efficiency rate in chemical skid management.
Training
Technical Training program at Greater Nile Petroleum Operating Company GNPOC contains: Technical theoretical classroom training of 02 months in Khartoum.
OJT Competency Based Training program (10 months on 28/28 work rotation schedule) in the field.
HSE (12 courses) in the field.
Safe Driving Course.
NEBOSH HSE Certificate in Process Safety Management, Form RRC International.
Introduction to the Petroleum Industry, from BRIEF Technical center.
First Aid and Basic Cardio Pulmonary Resuscitation, from university of Khartoum faculty of medicine.
Basic Safety Program, from Quality & IT Experts Co.
Applications and Operations of Electrical Submergible Pumping Systems, from Alkhorayef Petroleum Training School.
EDUCATION
Diploma in Petroleum Engineering- Sudan University of science and Technology
Language
Arabic Native , English Good
------------------------------
First Name: Musaab
E-Mail Address: musaab1799@yahoo.com
Country: Sudan
Phone: 00249966340142
Current Job Designation: Production Operator senior
Job Designation Applying For: Monitor process operation
Total Years of Experience: 13
Copy your Resume / CV in this box: Musab Ibrahim Ishag Mohammed
Wellhead operator, Process plant operator, Steam flooding plant operator
Email: Khartoum, Sudan- Email: musaab1799@yahoo.com - Tel: 249121384845 - 249 966340142
Professional Summary
An operator with a 13 years' Experience, monitoring and adjusting production and utility systems, recording readings, coordinating with supervisors and operators, assisting in equipment maintenance saving more than 200,000$ cost for the company, ensuring compliance with safety regulations, supervising truck rack operations, and operating a water treatment plant, as a SCADA HMI operator, remote control and monitoring wells performed.
Skills
Operational Expertise
Data Recording and Analysis
Safety Compliance
Equipment Maintenance
Sampling and Quality Control
Issue Solving and Efficiency
SCADA and HMI Operation
Managerial and Supervision ability
WORK EXPERIENCE
Wellhead operator, Process plant operator, Steam flooding plant operator | Petro Energy E & P CO LTD, March 2015 – Current
Conducted daily inspections on wellheads, recording crucial metrics like flow rates, pressures, temperatures, and fluid levels, leading to a 95% accuracy rate in data recording and an 80% reduction in maintenance backlog.
Directed the operational area, focusing on maximizing production and utility systems efficiency. Strive for a 15% increase in production optimization within the first sector and retain a 90% tools availability rate.
Logged oil, gas, and produced water flow, temperature, pressure, and level data in the plant log sheet twice daily, respond to any unusual incidences, achieving a 20% decrease in response time.
Reserved field measurements of operational parameters and maintain documentation for monitoring and analysis. Aim for a 98% measurement accuracy rate and implement a monthly review of measurement procedures.
Established sampling protocols and conduct sampling activities to maintain high quality output to industry standards. Aim for a 99% defiance rate and a 5% decrease in incompatible samples within the first six months.
Collaborated with shift supervisors and control room operators to guarantee smooth execution of start-up, shutdown procedures, routine tasks, and emergency responses. Aim for a 100% successful and a 25% reduction in emergency response time.
Maintained equipment maintenance tasks, including isolation, draining, purging, and handover. Verify the correct functioning of equipment post-maintenance, aiming for a 95% initial period fix rate and a 30% drop in maintenance lost time.
Facilitated in pig launching operations, receiver station preparation, removal, and inspection. Target for a 100% plan with safety procedures during these operations and a 20% increase in pig inspection efficiency.
Endorsed adherence to safety rules and guiding standards, fostering a secure working environment for all team members. Aim for a 5% reduction in safety incidents and maintain a 95% safety compliance rate.
Supervised truck rack operations, offering assistance to loaders, and adjusting pumping systems, chemical feeders, auxiliary equipment, control systems, storage tank levels, and pump station indicators. Aim for a 15% increase in truck rack efficiency.
Evaluated the effectiveness of implemented procedures and processes, suggesting improvements aim for a 10% increase in productivity within the initial year and preserve a 90% satisfaction rate among team.
Wellhead operator, FPF operator, CPF |Petrodar Operating Company PDOC-Sudan
June 2006 - November 2012
Performed daily wellhead inspections, recording flow amounts, pressures, temperatures, and liquefied levels for each well. Ensure any maintenance requirements identified and reported in a timely manner.
Operated a number of equipment and systems, including test separators, gas traps, sand traps, chokes, manifolds, chemical skids, pig launchers, and pig receivers aiming for at least 95% operational uptime.
Executed maintenance on surface equipment at wellheads, including inspecting for oil leaks and testing safety valves. Maintain a leak-free environment by addressing any issues within 24 hours of detection.
Managed wellhead sampling as per the prescribed program, collaborating with service companies to ensure accurate and timely sampling. Achieve a 100% sampling compliance rate.
Prepared wellheads and flow lines for maintenance and flushing activities, adhering to established procedures. Ensure all necessary preparations completed within the designated timeframe, maintaining a 90% on-time completion rate.
Sponsored in the assignment of wells from the rig after work over completion, ensuring a smooth transition and minimal downtime. Maintain a 98% successful handover rate.
Endorsed safety regulations and good housekeeping practices during all activities, promoting a safe work environment. Aim for a 100% compliance rate with safety protocols.
Maintained chemical skids and drain systems, ensuring proper monitoring, topping up of chemicals, and operation of heaters when required. Aim for a 99% efficiency rate in chemical skid management.
Training
Technical Training program at Greater Nile Petroleum Operating Company GNPOC contains: Technical theoretical classroom training of 02 months in Khartoum.
OJT Competency Based Training program (10 months on 28/28 work rotation schedule) in the field.
HSE (12 courses) in the field.
Safe Driving Course.
NEBOSH HSE Certificate in Process Safety Management, Form RRC International.
Introduction to the Petroleum Industry, from BRIEF Technical center.
First Aid and Basic Cardio Pulmonary Resuscitation, from university of Khartoum faculty of medicine.
Basic Safety Program, from Quality & IT Experts Co.
Applications and Operations of Electrical Submergible Pumping Systems, from Alkhorayef Petroleum Training School.
EDUCATION
Diploma in Petroleum Engineering- Sudan University of science and Technology
Language
Arabic Native , English Good
------------------------------
Candidate
------------------------------
First Name: Saklen Mustaque
E-Mail Address: Saklenansari27@gmail.com
Country: India
Phone: 8789161367
Current Job Designation: Honda motorcycle
Job Designation Applying For: Iti electrical technician
Total Years of Experience: 2
Copy your Resume / CV in this box: 02/06/2020
-
10/02/2021
10/03/2021
-
29/09/2023
2018
2021
2023
Vilas Javdekar Devloper on duty
All work know - Slab piping ,
wiring , db dressing , switch
plating , testing , drawing study ,
mentenece work etc ...
Saklen Mustaque
8789161367
mdsaklen03@gmail.com
Village - Alargo , near masjid Police station - Nawadih Dist -
Bokaro State - Jharkhand Pin code - 829132
Electrical work
Bokaro Steel City plant
Electrical maintenance
Electrical technician
Vilas Javdekar Devloper
Vilas Javdekar Devloper on duty -
Slab piping , wiring , db dressing , switch plating , testing , drawing study , mentenece
work etc ...
10th
Upgraded high school gunjardih
B / 45.6%
12th
DVC+2 high school chandrapura
B / 45%
ITI - industrial training institute
Pr20000026- television & video training institute ( Pvt iti )
Second year - 83.6%
Vilas Javdekar Devloper
Avisek Patra - Vilas Javdekar Devloper
------------------------------
First Name: Saklen Mustaque
E-Mail Address: Saklenansari27@gmail.com
Country: India
Phone: 8789161367
Current Job Designation: Honda motorcycle
Job Designation Applying For: Iti electrical technician
Total Years of Experience: 2
Copy your Resume / CV in this box: 02/06/2020
-
10/02/2021
10/03/2021
-
29/09/2023
2018
2021
2023
Vilas Javdekar Devloper on duty
All work know - Slab piping ,
wiring , db dressing , switch
plating , testing , drawing study ,
mentenece work etc ...
Saklen Mustaque
8789161367
mdsaklen03@gmail.com
Village - Alargo , near masjid Police station - Nawadih Dist -
Bokaro State - Jharkhand Pin code - 829132
Electrical work
Bokaro Steel City plant
Electrical maintenance
Electrical technician
Vilas Javdekar Devloper
Vilas Javdekar Devloper on duty -
Slab piping , wiring , db dressing , switch plating , testing , drawing study , mentenece
work etc ...
10th
Upgraded high school gunjardih
B / 45.6%
12th
DVC+2 high school chandrapura
B / 45%
ITI - industrial training institute
Pr20000026- television & video training institute ( Pvt iti )
Second year - 83.6%
Vilas Javdekar Devloper
Avisek Patra - Vilas Javdekar Devloper
------------------------------
Candidate
------------------------------
First Name: Ricky
E-Mail Address: ricky.stallion@hotmail.com
Country: India
Phone: +9191677762865
Current Job Designation: Team Lead - Technical and Business Service Management (Strategic Account Managers)
Job Designation Applying For: Head / Manager - Customer Service/Operations
Total Years of Experience: 19
Copy your Resume / CV in this box: Ricky Sippy
+919167762865 ◇ ricky.stallion@hotmail.com ◇
2014, Garden View Apt, Royal Palms, Mayur Nagar, Aarey Road, Goregaon East, Mumbai, Maharashtra, 400065, India ◇
https://www.linkedin.com/in/ricky-sippy-b532298b/
SUMMARY
Dedicated and tactful customer service professional with extensive experience at exceeding customer expectations, finding
solutions and handling objections. Capable to lead a team, make decisions, prioritize, multi-task and manage a fast-paced
environment without sacrificing quality of work
EXPERIENCE
Team Lead - Technical and Business Service Management (Strategic Account Managers)
eClinicalWorks India PVT LTD
Nov '22 — Present
Mumbai, India
eClinicalWorks is a Massachusetts-based company that sells electronic medical record EMR, practice management and
personal health record software and services to healthcare providers Primary responsibilities:
Managed a team of 9 Strategic Account Managers to ensure adherence to SLAs and customer service goals
Helped practices with any questions and technical issues through working with assigned technical team members
Surveyed and identified weaknesses, followed close loop to ensure that satisfaction. references increase
Decreased executive level escalations from customers monitoring
Monitored project plans of requests made by clients
Monitored PSRs (Periodic Satisfaction Client surveys) and took actions on the results as per SLA
Monitored patient safety and regulatory cases to ensure that timely actions are taken
Monitored incidents and took appropriate actions to resolve
Maintained/increased recurring revenue from customers Customer Relationship:
Updated customers on the upcoming features in our software as well as stressed the importance and benefits in using the
existing features which resulted to decrease in workload from practice end and increase in health care from patients point
Helped with any deployments
Worked with clients to ensure they adopt more products and features as they come out
Educated customers in detail about the support structure at eCW and what to expect when contacting support and all
educational resources available for them Team Handling:
Conducted 1:1 meeting with SAMs every week identifying weaknesses in the team on product/process level and ensuring
SAMs undergo training including patient safety, compliance, and product including successful passage of associated
quizzes
Facilitated team meetings to disseminate important company policies, initiatives, and news/information
Responsible for communicating any deployment of high impact changes, process adjustments, and steps that need to be
followed
Customer Care Manager
Metropolis Healthcare
Apr '21 — Nov '22
Mumbai, India
Acted as a catalyst to improve all customer touch points to ensure smooth and seamless customer journey (Between the
call center, front line and lab@home services)
Tracked, measured and reported the pan India call center productivity and efficiency by ensuring whatever is committed
is delivered and staffs are well organized
Planned, implemented strategies and operations at the call center by providing leadership and direction to the entire
customer support department by helping team set and reach customer service goals
Ensured the customer support activities are seen to deliver measurable and significant value to the businesses
Played a mentorship role to key customer support personnel's by assisting in the execution of their duties upon request,
ensuring constant sharpening of their skills and grooming them for the occupation and position in the future
Evaluated performance with key metrics (accuracy, call-handling time etc.) and worked on areas of improvements with a
focus on raising quality for the services rendered aiming maximum efficiency and cost effectiveness by being organized,
reliable and result-driven professional approach
Ensured that the technology is utilized to the maximum
Prepared reports for different departments or upper management
Created a welcoming and motivating environment for employees by building relationships with staffs
Reviewed existing processes and initiated improvement programs based on customer feedback and by sharing best
innovative practices from different industries to enhance customer experience
Conducted / facilitated trainings to the call center advisors and team leaders based on the identified training needs
analysis (TNA's)
Constantly guided the team to achieve NPS scores
Made service recovery calls and provided end to end resolution thus strengthening relation
Customer Service Manager (CRM / Home Visits / Logistics)
iGenetic Diagnostics Pvt Ltd
Aug '20 — Apr '21
Mumbai, India
Handled entire Customer Service, Home Visits, Collection Centers Management Pan India level and eventually took over
Logistics along with the existing work
Organized/lifted processes and managed daily activities of CRM, Home Visit and Collection Centers with exceptional
leadership skills
Established front desk processes by setting up CRM call management functions and converted leads from various contact
sources i.e Digital leads, Direct calls on the toll-free numbers, emails and others
Created a robust KRA for the front desk/backend CRM, home visit/collection centers phlebotomist/CRM and controlled
reports TAT by adhering to the timelines and by timely correcting and preventing gaps
Allocated the phlebotomists for home visits by ensuring optimum utilization of resources i.e directly supported the sales
and operations team by considering post cut off leads and all knock off requests
Monitored, streamlined issues of the teams by providing extensive inhouse and external trainings and raised patient
satisfactions
Set up payment procedure by controlling entire conveyance, petty cash expenses and incentives at pan India level
Handled entire CRM, Home Visit department and Logistics, ensuring top services by fixing loopholes, elevating and
enhancing processes
Handled patient queries and solved critical customer escalations within defined TAT and ensure highest customer
pacification
Supervised and ensured proper payment reconciliations by setting up a log sheet for home visits and daily excel cash
sheet for centers
Tracked and minimized registration errors by sensitizing the teams at the root level and also extended the support to the
BMC teams for all Covid related queries and ensured timely Quantela reporting
Supported marketing initiatives by conducting camps at collection centers and various other locations
Streamlined existing processes and increased efficiency by bringing in new initiatives
Manager - Customer Experience
SABKA DENTIST
Dec '19 — May '20
Mumbai, India
Ideated, strategized and executed world class customer service processes for all the customers with strong project
management skills to drive cross functional projects with multiple stakeholders coupled with exceptional leadership skills
Monitored social media sentiment, solve critical customer escalations within defined TAT and ensure highest customer
pacification
Ensured smooth customer/patient experience journey and set improvement processes by analyzing root cause, process
gaps and correction/prevention
Streamlined existing process and increased efficiency by bringing in new initiatives globally
Recommended and prioritized initiatives that address the most relevant layers of promotion and detraction amongst
customers (both for functions as well as the regions)
Devised strategy to improve quality of customer service processes, gain cost advantage and drive innovation projects by
leading it independently to achieve targets in set timelines
Ensured timely execution of all initiatives/projects and prepare timely MIS reports
Present progress of initiatives, improvements in relevant internal forums and committees
Deputy Manager - Customer Service
Suburban Diagnostics India Pvt Ltd
Dec '16 — Dec '19
Mumbai, India
Assisted customers with both routine and complex problems of Level 1, and Level 2 by ensuring operations run smoothly
Monitored, maintained, shared, analyzed and evaluated NPS (physical forms and bit link SMS), CRM complaints, error
logs tracker and excel dashboards which helped us deliver improvised quality customer service on a weekly, monthly,
quarterly basis and work closely on increasing customer satisfaction
Finding Root Cause Analysis, taking Corrective and Preventive measures and mentored junior colleagues across the
organization by sharing case studies
Processed improvements by persistent internal customer service audits at all main centers
Successfully delivered pan India customer service vertical audits for NABL and CAP as per their required protocols
Worked as a key enabler in converting, retaining and delighting customers
Streamlined customer service department operations by introducing a series of training sessions on NPS, Customer
Service, CRM, Star Desk and Error logs across the organization
Customer Service Coordinator
Hinduja hospital and medical research centre
Dec '14 — Dec '16
Mumbai, India
Handled patient queries, complaints, and grievances ensuring customer satisfaction at all levels
VIP escorting, admission counseling
Managed pre-admission, post-discharge and privilege clinic calls
Supervised patient welfare in IPD, radiology department, lobby, and OPD
Involved in organizing camps, conferences, workshops, and seminars by helping in support group activities
Customer Service Associate
Aditya Birla Minacs Worldwide Ltd.
Apr '14 — Dec '14
Mumbai, India
Provided extra-ordinary quality resolutions and customer satisfaction to clients of IDEA (Indian mobile network provider)
including services, products, packs and upsell
Business Development Officer
Wegilant Net Solutions Pvt. Ltd. Mumbai, India
Accountable for sales of workshop services to small, medium and large size business
Negotiated with the HOD, executed the orders, maintained pre and post sales relations with existing clients and generated
new leads
Operations Manager
Al Noori Computers / IT King Computers
Dubai and Kuwait, United Arab Emirates
Responsible for managing store operations, sales and purchase of computer hardware products, imports, exports, and
customs clearance
Developed strategic plans, liaised and negotiated with senior traders of computer parts by marketing and offering different
products, brands as bundle deals which promoted and boosted sales
Maintained cordial customer relations and handled key corporate accounts
Managed customer service operations by rendering quality services; provided supreme customer support that led
enhancement and sustained the profitability of the business
Dealt and resolved customer grievances, issues with positive outcomes
Identified, interacted with team members and implemented strategies for team building
Handled RMA (Return Merchandise Authorization) at the ground level and ensured minimum loss for the organization
EDUCATION
Bachelor of Commerce in Accounting and Economics, Mumbai University (GPA: 52%)
Jun '03 — Oct '08
Mumbai, India
Studied first year Bachelor of Commerce from Vivek Vidyalaya College, Goregaon, Mumbai and the final two years from
University of Mumbai
SKILLS
Leadership Leadership and Accountability, Strategic Thinking, Key performance indicators (KPIs), Decision Making,
Service Level Agreements, Proactive, Self Starter, Pragmatic, Intrapersonal Skills, Interpersonal Skills
Customer Experience Customer Relationship Management (CRM), Customer Satisfaction, Customer Experience, Quality
, Quality Patient Care, Patient Relations, Patient Safety, Business Relationship Management, Office Administration
Business Management Communication, Customer Service, Effective listening and coaching, Business Process, Business
Development, Account Management, Business Strategy, Business Acumen
Analytical Problem solving with Analytical skills, Decision Making, Adaptability, Root Cause Analysis, Corrective And
Preventive Action (CAPA)
Management Exceptional time management, Team Management, Training
Operational Efficiency Operational Excellence, Microsoft Office, Purchase, Sales, Negotiation, Outsourcing, Vendor
Management, Marketing Strategies, Tally 6.3
Interests Travelling, Music, Cricket, Collecting different currencies
Languages English, Hindi and Marathi (Fluent - Speak, Read, Write), Sindhi and Arabic (Basic - Speak)
AWARDS
Quality Carnival
Aditya Birla Minacs Worldwide Limited
Dec '14
Quality Carnival for December'2014
------------------------------
First Name: Ricky
E-Mail Address: ricky.stallion@hotmail.com
Country: India
Phone: +9191677762865
Current Job Designation: Team Lead - Technical and Business Service Management (Strategic Account Managers)
Job Designation Applying For: Head / Manager - Customer Service/Operations
Total Years of Experience: 19
Copy your Resume / CV in this box: Ricky Sippy
+919167762865 ◇ ricky.stallion@hotmail.com ◇
2014, Garden View Apt, Royal Palms, Mayur Nagar, Aarey Road, Goregaon East, Mumbai, Maharashtra, 400065, India ◇
https://www.linkedin.com/in/ricky-sippy-b532298b/
SUMMARY
Dedicated and tactful customer service professional with extensive experience at exceeding customer expectations, finding
solutions and handling objections. Capable to lead a team, make decisions, prioritize, multi-task and manage a fast-paced
environment without sacrificing quality of work
EXPERIENCE
Team Lead - Technical and Business Service Management (Strategic Account Managers)
eClinicalWorks India PVT LTD
Nov '22 — Present
Mumbai, India
eClinicalWorks is a Massachusetts-based company that sells electronic medical record EMR, practice management and
personal health record software and services to healthcare providers Primary responsibilities:
Managed a team of 9 Strategic Account Managers to ensure adherence to SLAs and customer service goals
Helped practices with any questions and technical issues through working with assigned technical team members
Surveyed and identified weaknesses, followed close loop to ensure that satisfaction. references increase
Decreased executive level escalations from customers monitoring
Monitored project plans of requests made by clients
Monitored PSRs (Periodic Satisfaction Client surveys) and took actions on the results as per SLA
Monitored patient safety and regulatory cases to ensure that timely actions are taken
Monitored incidents and took appropriate actions to resolve
Maintained/increased recurring revenue from customers Customer Relationship:
Updated customers on the upcoming features in our software as well as stressed the importance and benefits in using the
existing features which resulted to decrease in workload from practice end and increase in health care from patients point
Helped with any deployments
Worked with clients to ensure they adopt more products and features as they come out
Educated customers in detail about the support structure at eCW and what to expect when contacting support and all
educational resources available for them Team Handling:
Conducted 1:1 meeting with SAMs every week identifying weaknesses in the team on product/process level and ensuring
SAMs undergo training including patient safety, compliance, and product including successful passage of associated
quizzes
Facilitated team meetings to disseminate important company policies, initiatives, and news/information
Responsible for communicating any deployment of high impact changes, process adjustments, and steps that need to be
followed
Customer Care Manager
Metropolis Healthcare
Apr '21 — Nov '22
Mumbai, India
Acted as a catalyst to improve all customer touch points to ensure smooth and seamless customer journey (Between the
call center, front line and lab@home services)
Tracked, measured and reported the pan India call center productivity and efficiency by ensuring whatever is committed
is delivered and staffs are well organized
Planned, implemented strategies and operations at the call center by providing leadership and direction to the entire
customer support department by helping team set and reach customer service goals
Ensured the customer support activities are seen to deliver measurable and significant value to the businesses
Played a mentorship role to key customer support personnel's by assisting in the execution of their duties upon request,
ensuring constant sharpening of their skills and grooming them for the occupation and position in the future
Evaluated performance with key metrics (accuracy, call-handling time etc.) and worked on areas of improvements with a
focus on raising quality for the services rendered aiming maximum efficiency and cost effectiveness by being organized,
reliable and result-driven professional approach
Ensured that the technology is utilized to the maximum
Prepared reports for different departments or upper management
Created a welcoming and motivating environment for employees by building relationships with staffs
Reviewed existing processes and initiated improvement programs based on customer feedback and by sharing best
innovative practices from different industries to enhance customer experience
Conducted / facilitated trainings to the call center advisors and team leaders based on the identified training needs
analysis (TNA's)
Constantly guided the team to achieve NPS scores
Made service recovery calls and provided end to end resolution thus strengthening relation
Customer Service Manager (CRM / Home Visits / Logistics)
iGenetic Diagnostics Pvt Ltd
Aug '20 — Apr '21
Mumbai, India
Handled entire Customer Service, Home Visits, Collection Centers Management Pan India level and eventually took over
Logistics along with the existing work
Organized/lifted processes and managed daily activities of CRM, Home Visit and Collection Centers with exceptional
leadership skills
Established front desk processes by setting up CRM call management functions and converted leads from various contact
sources i.e Digital leads, Direct calls on the toll-free numbers, emails and others
Created a robust KRA for the front desk/backend CRM, home visit/collection centers phlebotomist/CRM and controlled
reports TAT by adhering to the timelines and by timely correcting and preventing gaps
Allocated the phlebotomists for home visits by ensuring optimum utilization of resources i.e directly supported the sales
and operations team by considering post cut off leads and all knock off requests
Monitored, streamlined issues of the teams by providing extensive inhouse and external trainings and raised patient
satisfactions
Set up payment procedure by controlling entire conveyance, petty cash expenses and incentives at pan India level
Handled entire CRM, Home Visit department and Logistics, ensuring top services by fixing loopholes, elevating and
enhancing processes
Handled patient queries and solved critical customer escalations within defined TAT and ensure highest customer
pacification
Supervised and ensured proper payment reconciliations by setting up a log sheet for home visits and daily excel cash
sheet for centers
Tracked and minimized registration errors by sensitizing the teams at the root level and also extended the support to the
BMC teams for all Covid related queries and ensured timely Quantela reporting
Supported marketing initiatives by conducting camps at collection centers and various other locations
Streamlined existing processes and increased efficiency by bringing in new initiatives
Manager - Customer Experience
SABKA DENTIST
Dec '19 — May '20
Mumbai, India
Ideated, strategized and executed world class customer service processes for all the customers with strong project
management skills to drive cross functional projects with multiple stakeholders coupled with exceptional leadership skills
Monitored social media sentiment, solve critical customer escalations within defined TAT and ensure highest customer
pacification
Ensured smooth customer/patient experience journey and set improvement processes by analyzing root cause, process
gaps and correction/prevention
Streamlined existing process and increased efficiency by bringing in new initiatives globally
Recommended and prioritized initiatives that address the most relevant layers of promotion and detraction amongst
customers (both for functions as well as the regions)
Devised strategy to improve quality of customer service processes, gain cost advantage and drive innovation projects by
leading it independently to achieve targets in set timelines
Ensured timely execution of all initiatives/projects and prepare timely MIS reports
Present progress of initiatives, improvements in relevant internal forums and committees
Deputy Manager - Customer Service
Suburban Diagnostics India Pvt Ltd
Dec '16 — Dec '19
Mumbai, India
Assisted customers with both routine and complex problems of Level 1, and Level 2 by ensuring operations run smoothly
Monitored, maintained, shared, analyzed and evaluated NPS (physical forms and bit link SMS), CRM complaints, error
logs tracker and excel dashboards which helped us deliver improvised quality customer service on a weekly, monthly,
quarterly basis and work closely on increasing customer satisfaction
Finding Root Cause Analysis, taking Corrective and Preventive measures and mentored junior colleagues across the
organization by sharing case studies
Processed improvements by persistent internal customer service audits at all main centers
Successfully delivered pan India customer service vertical audits for NABL and CAP as per their required protocols
Worked as a key enabler in converting, retaining and delighting customers
Streamlined customer service department operations by introducing a series of training sessions on NPS, Customer
Service, CRM, Star Desk and Error logs across the organization
Customer Service Coordinator
Hinduja hospital and medical research centre
Dec '14 — Dec '16
Mumbai, India
Handled patient queries, complaints, and grievances ensuring customer satisfaction at all levels
VIP escorting, admission counseling
Managed pre-admission, post-discharge and privilege clinic calls
Supervised patient welfare in IPD, radiology department, lobby, and OPD
Involved in organizing camps, conferences, workshops, and seminars by helping in support group activities
Customer Service Associate
Aditya Birla Minacs Worldwide Ltd.
Apr '14 — Dec '14
Mumbai, India
Provided extra-ordinary quality resolutions and customer satisfaction to clients of IDEA (Indian mobile network provider)
including services, products, packs and upsell
Business Development Officer
Wegilant Net Solutions Pvt. Ltd. Mumbai, India
Accountable for sales of workshop services to small, medium and large size business
Negotiated with the HOD, executed the orders, maintained pre and post sales relations with existing clients and generated
new leads
Operations Manager
Al Noori Computers / IT King Computers
Dubai and Kuwait, United Arab Emirates
Responsible for managing store operations, sales and purchase of computer hardware products, imports, exports, and
customs clearance
Developed strategic plans, liaised and negotiated with senior traders of computer parts by marketing and offering different
products, brands as bundle deals which promoted and boosted sales
Maintained cordial customer relations and handled key corporate accounts
Managed customer service operations by rendering quality services; provided supreme customer support that led
enhancement and sustained the profitability of the business
Dealt and resolved customer grievances, issues with positive outcomes
Identified, interacted with team members and implemented strategies for team building
Handled RMA (Return Merchandise Authorization) at the ground level and ensured minimum loss for the organization
EDUCATION
Bachelor of Commerce in Accounting and Economics, Mumbai University (GPA: 52%)
Jun '03 — Oct '08
Mumbai, India
Studied first year Bachelor of Commerce from Vivek Vidyalaya College, Goregaon, Mumbai and the final two years from
University of Mumbai
SKILLS
Leadership Leadership and Accountability, Strategic Thinking, Key performance indicators (KPIs), Decision Making,
Service Level Agreements, Proactive, Self Starter, Pragmatic, Intrapersonal Skills, Interpersonal Skills
Customer Experience Customer Relationship Management (CRM), Customer Satisfaction, Customer Experience, Quality
, Quality Patient Care, Patient Relations, Patient Safety, Business Relationship Management, Office Administration
Business Management Communication, Customer Service, Effective listening and coaching, Business Process, Business
Development, Account Management, Business Strategy, Business Acumen
Analytical Problem solving with Analytical skills, Decision Making, Adaptability, Root Cause Analysis, Corrective And
Preventive Action (CAPA)
Management Exceptional time management, Team Management, Training
Operational Efficiency Operational Excellence, Microsoft Office, Purchase, Sales, Negotiation, Outsourcing, Vendor
Management, Marketing Strategies, Tally 6.3
Interests Travelling, Music, Cricket, Collecting different currencies
Languages English, Hindi and Marathi (Fluent - Speak, Read, Write), Sindhi and Arabic (Basic - Speak)
AWARDS
Quality Carnival
Aditya Birla Minacs Worldwide Limited
Dec '14
Quality Carnival for December'2014
------------------------------
Candidate
------------------------------
First Name: Kalene
E-Mail Address: kalenemcohn@gmail.com
Country: United States
Phone: 12159833025
Current Job Designation: compound manager
Job Designation Applying For: pharmaceuticals
Total Years of Experience: 11
Copy your Resume / CV in this box: KALENE MARIE COHN
+1 215 983 3025: | kalenemcohn@gmail.com | https://www.linkedin.com/in/kalene-c-795952b8/
Professional Summary: Experienced Operations Manager and skilled leader with 10 years of expertise in strategic planning and problem-solving. Proven track record of enhancing business plans and optimizing daily operations. Results-driven and resilient in developing teams, improving processes, and increasing productivity. Possess a strong understanding of industry trends, excellent communication skills, and a keen ability to identify areas for improvement and implement strategic changes effectively.
Skills
Operational Efficiency
Data-driven decision-making
Employee Relations & Conflict Resolution
Standard Operating
Health and Safety Compliance
Quality Assurance
Procedures
Team & Project Leadership
Cell Culture Techniques
Procedure Development
Immunological Assays
Quality Assurance Controls
GMP Compliance Implementation
Auditing
Training
GDP
Work History
Work Experience
Senior Compounding Manager 09/2024-12/2024
Voyant Beauty, Elkhart, IN
Lead the Compounding Department, ensuring that production schedules, Standard Operating Procedures (SOPs), and FDA standards are followed across all shifts.
Supervise the blending of raw materials, ensuring that equipment is sanitized, calibrated, and compliant with regulations.
Investigate and resolve issues related to batching, deviations, and incidents.
Implement corrective actions and promote continuous safety, quality, and productivity improvement.
Oversee employee training and ensure compliance with current Good Manufacturing Practices (cGMP).
Collaborate with other departments to optimize production efficiency.
Operations Manager of HPV & HepB Fermentation 11/2022 to 05/2024
Merck & Co, West Point, PA
Achieved a 30% reduction in defects by conducting operations reviews for batch records and addressing trends and issues promptly.
Prevented the department from facing five iQNs by addressing problems early on.
Released over 15 batches ahead of schedule by implementing timely corrections.
Created an onboarding packet for managers to assist over 50 new hires.
QUALITY SPECIALIST of HPV & HepB Fermentation 08/2021 to 11/2022
Merck & Co, West Point, PA
Achieved a 27% increase in operational efficiency by providing weekly feedback and projections to upper management, hosting biweekly defect trend meetings with the USW technicians, and ensuring precise scheduling requirements.
Discovered over 74 expired reagents during monthly quality assurance walkthroughs on the shop floor.
Led the team to a 95% compliance rate during external audits.
SCIENTIST II of Varicella 08/2020 to 08/2021
Merck & Co, West Point, PA
Implemented efficiency improvements that resulted in the successful salvage of over 7 batches of vaccines
Reduced the assay time by 12 minutes by shortening the range on the plate shaker, as result, yielded 30% better gE results
Identified 3 contaminated fresh samples that were delivered to the lab prior to processing, which would have resulted in 3 batches discarded.
SENIOR PHARMACY TECHNICIAN 08/2017 to 11/2020
Walgreens, Levittown, PA
Utilized communication and decision-making skills to provide informed advice on drug interactions and OTC selections to ~3,000 people.
Dispensed an average of 1,000 prescriptions per day.
Counselled and answered an average of 50 patients' queries regarding medications.
ASSOCIATE SCIENTIST of Media Preparation 02/2019 to 08/2020
Bristol-Myers Squibb, Pennington, NJ
Consistently achieved a 98% or higher yield in media batches, demonstrating precise formulation and preparation techniques.
Optimized media preparation processes, resulting in a 20% increase in batch yield
Maintained a sterile environment with zero contamination incidents, ensuring the integrity of experimental samples.
QA SPECIALIST & QC MICROBIOLOGIST of EM Testing 01/2018 to 02/2019
AstraZeneca, Philadelphia, PA
Maintained a less than 2% contamination rate in Rodac plate testing, ensuring accurate environmental monitoring results.
Achieved a sample retest rate of less than 2.4% for Rodac plate testing.
Established a 17% decrease in product defects through visually inspecting over 2,140 glass syringes.
PROJECT MANAGER 08/2013 to 05/2018
ENACTUS, Philadelphia, PA
My project, "The Green Project", placed 3rd in the United States national competition, earning the J&J trophy and a $2,000 prize.
PHARMACY TECHNICIAN 05/2013 to 07/2016
Rite Aid, Yardley, PA
Provided outstanding customer service; demonstrated exceptional marketing skills that increased flu shot sales by ~50%.
Spanish: Elementary • French: Elementary • Portuguese: Elementary
------------------------------
First Name: Kalene
E-Mail Address: kalenemcohn@gmail.com
Country: United States
Phone: 12159833025
Current Job Designation: compound manager
Job Designation Applying For: pharmaceuticals
Total Years of Experience: 11
Copy your Resume / CV in this box: KALENE MARIE COHN
+1 215 983 3025: | kalenemcohn@gmail.com | https://www.linkedin.com/in/kalene-c-795952b8/
Professional Summary: Experienced Operations Manager and skilled leader with 10 years of expertise in strategic planning and problem-solving. Proven track record of enhancing business plans and optimizing daily operations. Results-driven and resilient in developing teams, improving processes, and increasing productivity. Possess a strong understanding of industry trends, excellent communication skills, and a keen ability to identify areas for improvement and implement strategic changes effectively.
Skills
Operational Efficiency
Data-driven decision-making
Employee Relations & Conflict Resolution
Standard Operating
Health and Safety Compliance
Quality Assurance
Procedures
Team & Project Leadership
Cell Culture Techniques
Procedure Development
Immunological Assays
Quality Assurance Controls
GMP Compliance Implementation
Auditing
Training
GDP
Work History
Work Experience
Senior Compounding Manager 09/2024-12/2024
Voyant Beauty, Elkhart, IN
Lead the Compounding Department, ensuring that production schedules, Standard Operating Procedures (SOPs), and FDA standards are followed across all shifts.
Supervise the blending of raw materials, ensuring that equipment is sanitized, calibrated, and compliant with regulations.
Investigate and resolve issues related to batching, deviations, and incidents.
Implement corrective actions and promote continuous safety, quality, and productivity improvement.
Oversee employee training and ensure compliance with current Good Manufacturing Practices (cGMP).
Collaborate with other departments to optimize production efficiency.
Operations Manager of HPV & HepB Fermentation 11/2022 to 05/2024
Merck & Co, West Point, PA
Achieved a 30% reduction in defects by conducting operations reviews for batch records and addressing trends and issues promptly.
Prevented the department from facing five iQNs by addressing problems early on.
Released over 15 batches ahead of schedule by implementing timely corrections.
Created an onboarding packet for managers to assist over 50 new hires.
QUALITY SPECIALIST of HPV & HepB Fermentation 08/2021 to 11/2022
Merck & Co, West Point, PA
Achieved a 27% increase in operational efficiency by providing weekly feedback and projections to upper management, hosting biweekly defect trend meetings with the USW technicians, and ensuring precise scheduling requirements.
Discovered over 74 expired reagents during monthly quality assurance walkthroughs on the shop floor.
Led the team to a 95% compliance rate during external audits.
SCIENTIST II of Varicella 08/2020 to 08/2021
Merck & Co, West Point, PA
Implemented efficiency improvements that resulted in the successful salvage of over 7 batches of vaccines
Reduced the assay time by 12 minutes by shortening the range on the plate shaker, as result, yielded 30% better gE results
Identified 3 contaminated fresh samples that were delivered to the lab prior to processing, which would have resulted in 3 batches discarded.
SENIOR PHARMACY TECHNICIAN 08/2017 to 11/2020
Walgreens, Levittown, PA
Utilized communication and decision-making skills to provide informed advice on drug interactions and OTC selections to ~3,000 people.
Dispensed an average of 1,000 prescriptions per day.
Counselled and answered an average of 50 patients' queries regarding medications.
ASSOCIATE SCIENTIST of Media Preparation 02/2019 to 08/2020
Bristol-Myers Squibb, Pennington, NJ
Consistently achieved a 98% or higher yield in media batches, demonstrating precise formulation and preparation techniques.
Optimized media preparation processes, resulting in a 20% increase in batch yield
Maintained a sterile environment with zero contamination incidents, ensuring the integrity of experimental samples.
QA SPECIALIST & QC MICROBIOLOGIST of EM Testing 01/2018 to 02/2019
AstraZeneca, Philadelphia, PA
Maintained a less than 2% contamination rate in Rodac plate testing, ensuring accurate environmental monitoring results.
Achieved a sample retest rate of less than 2.4% for Rodac plate testing.
Established a 17% decrease in product defects through visually inspecting over 2,140 glass syringes.
PROJECT MANAGER 08/2013 to 05/2018
ENACTUS, Philadelphia, PA
My project, "The Green Project", placed 3rd in the United States national competition, earning the J&J trophy and a $2,000 prize.
PHARMACY TECHNICIAN 05/2013 to 07/2016
Rite Aid, Yardley, PA
Provided outstanding customer service; demonstrated exceptional marketing skills that increased flu shot sales by ~50%.
Spanish: Elementary • French: Elementary • Portuguese: Elementary
------------------------------
Candidate
------------------------------
First Name: Ramya
E-Mail Address: ramyasharma2253@gmail.com
Country: United Kingdom
Phone: +44 7824061178
Current Job Designation: Assistant Buyer
Job Designation Applying For: Junior Buyer, Associate Buyer
Total Years of Experience: 4
Copy your Resume / CV in this box: RAMYA SHARMA
SE11 4FJ, London, United Kingdom, +44 7824061178, ramyasharma2253@gmail.com
PROFILE
Fashion-focused buying professional with progressive experience in retail and fashion industries. Demonstrated expertise in product lifecycle management, trend analysis, and strategic supplier relationship management. Adept at utilising data-driven insights to inform buying decisions and optimise inventory levels. Proven track record of contributing to sales growth and operational efficiency through collaborative cross- functional initiatives.
CORE COMPETENCIES
• Data Analysis & Visualisation
• Trend Analysis and Market Awareness • Inventory Management
• Supplier Relationship Management
EMPLOYMENT HISTORY
Assistant Buyer, WHSmith
• Analysed weekly sales data, trading reports, market trends, and competitor activity to inform strategic buying decisions
• Led a buying administrator, overseeing daily operations and performance
• Collaboratedcloselywiththemerchandisingteamtooptimisestocklevels,productmix,andseasonalrangeplans,ensuring
alignment with commercial objectives
• Maintained strong relationships with key suppliers, negotiating favourable terms and leveraging data-driven insights to maximise
profitability
Key achievements:
• Supported category management plans leading to a 10% increase in customer satisfaction for product assortment
• Coordinatedwithmarketingteamstoalignprocurementeffortswithpromotionalcampaigns,boostingsalesby12%
• Improvedinventoryturnoverby5%throughdata-drivenbuyingstrategiesandintroducednewtimesavingprocessesfornewlineset
up and mass upload of price changes
Buying Assistant FTC, The White Company
• Supportedbuyingteamacrossmultipleproductcategories,includinghomeandfashion
• Managedcriticalpath,ensuringtimelydeliveryofsamplesandadherencetolaunchschedules
• Conductedcompetitoranalysisandstorevisitstogathermarketintelligence
• Assistedinthepreparationofweeklytradingreportsandsalesforecasts
• CoordinatedwithQAteamtoensureproductqualitystandardswereconsistentlymet
Dec 2022 — Jun 2023 London
Key achievement: Streamlined sample management process, reducing processing time by 20% and proposed and successfully advocated for a key recommendation during the AW'25 meeting, which were subsequently approved and incorporated into the final collection strategy
Buying Assistant, House of Masaba Oct 2020 — Aug 2021 India
• Assistedtheseniorbuyingteamindevelopingandmanagingproductrangesforready-to-wearclothingandaccessories
• Collaboratedwithdesignerstoensurecommercialviabilityofnewcollectionswhilemaintainingbrandaesthetics
• Managedrelationshipswithkeysuppliers,negotiatingcostsanddeliverytimelinesforfabricandfinishedproducts
Key achievements:
• Identifiedanopportunityforacapsulecollectionofprintedscarves,whichwasapprovedandbecameoneoftheseason'sbestsellers, contributing to a 15% increase in accessories sales
• Supportedseniorbuyersonstrategicsourcingprojects,contributingtoa7%year-over-yearcostreductiononrawmaterials
Buying Intern, House of Masaba
• Supportedthecreationandmaintenanceoflinesheets,techpacks,andproductspecifications • Participatedinvendormeetingsandassistedintheevaluationofsamplesandprototypes
• Contributedtothedevelopmentofseasonalbuyingplansandsalesforecasts
• Assistedintrackingcriticalpathtimelinestoensureon-timedeliveryofproducts
EDUCATION
MA International Fashion management, UK
TECHNICAL SKILLS
• Microsoft Office and Adobe Creative Suite
• Data Analysis tools: SQL,Teradata,BI
• Retail Management Systems: SAP,OracleTRMS,MicrosoftD365
------------------------------
First Name: Ramya
E-Mail Address: ramyasharma2253@gmail.com
Country: United Kingdom
Phone: +44 7824061178
Current Job Designation: Assistant Buyer
Job Designation Applying For: Junior Buyer, Associate Buyer
Total Years of Experience: 4
Copy your Resume / CV in this box: RAMYA SHARMA
SE11 4FJ, London, United Kingdom, +44 7824061178, ramyasharma2253@gmail.com
PROFILE
Fashion-focused buying professional with progressive experience in retail and fashion industries. Demonstrated expertise in product lifecycle management, trend analysis, and strategic supplier relationship management. Adept at utilising data-driven insights to inform buying decisions and optimise inventory levels. Proven track record of contributing to sales growth and operational efficiency through collaborative cross- functional initiatives.
CORE COMPETENCIES
• Data Analysis & Visualisation
• Trend Analysis and Market Awareness • Inventory Management
• Supplier Relationship Management
EMPLOYMENT HISTORY
Assistant Buyer, WHSmith
• Analysed weekly sales data, trading reports, market trends, and competitor activity to inform strategic buying decisions
• Led a buying administrator, overseeing daily operations and performance
• Collaboratedcloselywiththemerchandisingteamtooptimisestocklevels,productmix,andseasonalrangeplans,ensuring
alignment with commercial objectives
• Maintained strong relationships with key suppliers, negotiating favourable terms and leveraging data-driven insights to maximise
profitability
Key achievements:
• Supported category management plans leading to a 10% increase in customer satisfaction for product assortment
• Coordinatedwithmarketingteamstoalignprocurementeffortswithpromotionalcampaigns,boostingsalesby12%
• Improvedinventoryturnoverby5%throughdata-drivenbuyingstrategiesandintroducednewtimesavingprocessesfornewlineset
up and mass upload of price changes
Buying Assistant FTC, The White Company
• Supportedbuyingteamacrossmultipleproductcategories,includinghomeandfashion
• Managedcriticalpath,ensuringtimelydeliveryofsamplesandadherencetolaunchschedules
• Conductedcompetitoranalysisandstorevisitstogathermarketintelligence
• Assistedinthepreparationofweeklytradingreportsandsalesforecasts
• CoordinatedwithQAteamtoensureproductqualitystandardswereconsistentlymet
Dec 2022 — Jun 2023 London
Key achievement: Streamlined sample management process, reducing processing time by 20% and proposed and successfully advocated for a key recommendation during the AW'25 meeting, which were subsequently approved and incorporated into the final collection strategy
Buying Assistant, House of Masaba Oct 2020 — Aug 2021 India
• Assistedtheseniorbuyingteamindevelopingandmanagingproductrangesforready-to-wearclothingandaccessories
• Collaboratedwithdesignerstoensurecommercialviabilityofnewcollectionswhilemaintainingbrandaesthetics
• Managedrelationshipswithkeysuppliers,negotiatingcostsanddeliverytimelinesforfabricandfinishedproducts
Key achievements:
• Identifiedanopportunityforacapsulecollectionofprintedscarves,whichwasapprovedandbecameoneoftheseason'sbestsellers, contributing to a 15% increase in accessories sales
• Supportedseniorbuyersonstrategicsourcingprojects,contributingtoa7%year-over-yearcostreductiononrawmaterials
Buying Intern, House of Masaba
• Supportedthecreationandmaintenanceoflinesheets,techpacks,andproductspecifications • Participatedinvendormeetingsandassistedintheevaluationofsamplesandprototypes
• Contributedtothedevelopmentofseasonalbuyingplansandsalesforecasts
• Assistedintrackingcriticalpathtimelinestoensureon-timedeliveryofproducts
EDUCATION
MA International Fashion management, UK
TECHNICAL SKILLS
• Microsoft Office and Adobe Creative Suite
• Data Analysis tools: SQL,Teradata,BI
• Retail Management Systems: SAP,OracleTRMS,MicrosoftD365
------------------------------
Candidate
------------------------------
First Name: Nishan
E-Mail Address: nishansanadwayanad@gmail.com
Country: United Arab Emirates
Phone: +971503046585
Current Job Designation: Intern
Job Designation Applying For: Software
Total Years of Experience: 1
Copy your Resume / CV in this box: PROFESSIONAL SUMMARY
Motivated Data Scientist with expertise in predictive modeling, machine learning algorithms, and advanced statistical techniques. Experienced in delivering real-world AI solutions, analyzing complex datasets, and driving data-driven decision-making for business improvement.
WORK EXPERIENCE
Intern – AI Department
STEMA Center, Dubai | August 2022 – November 2022
• Developed and optimized algorithms for object detection, achieving 96% accuracy using OpenCV.
• Collaborated with a team to enhance drone navigation and automation using onboard cameras and computer vision.
• Analyzed datasets with pandas and implemented predictive models, to improve model accuracy by 10%.
EDUCATION
BSc in Computer Science - Artificial Intelligence
The British University in Dubai | 2019-2023
• Earned a GPA of 3.5 and completed relevant coursework in machine learning, pattern recognition, and statistics.
CORE SKILLS
• Programming Languages: Python, Java
• Machine Learning Libraries: TensorFlow, PyTorch, scikit-learn, OpenCV
• NLP and LLMs experience
• Neural Networks: CNNs, RNNs, GANs
• Front-End: HTML, CSS, JavaScript, React.js
• Back-End: SQL, PHP
• Version Control: Git
• Data Visualization: Tableau, PowerBI
• Strong communicator and team player.
• Adaptable, solutions-focused problem solver.
• Excellent written and spoken skills in English, Hindi, Arabic
PROJECTS
Autonomous Drone Development
• Designed a navigation algorithm utilizing TensorFlow and OpenCV for real-time obstacle detection and avoidance.
• Conducted extensive testing to refine the drone's navigation, leading to a 20% improvement in response time and accuracy.
Sentiment Analysis on IMDb Comments
• Developed a large language model for text-based sentiment analysis in English and Spanish.
• Pre-processed and cleaned the dataset, accounting for linguistic differences.
• Trained the model using Naïve Bayes and Neural Networks, achieving 93% accuracy on 50,000 Spanish comments.
Brain Tumor Prediction using ML
• Collaborated with my group to build a model identifying the presence and type of brain tumors.
• Achieved 92% accuracy after performing classification, regression, and Naïve Bayes.
CERTIFICATIONS (IN PROGRESS)
• Machine Learning with Python: Foundations by Frederick Nwanganga
• Applied Machine Learning: Algorithms by Matt Harrison
• Machine Learning with Scikit-Learn by Madecraft and Michael Galarnyk
------------------------------
First Name: Nishan
E-Mail Address: nishansanadwayanad@gmail.com
Country: United Arab Emirates
Phone: +971503046585
Current Job Designation: Intern
Job Designation Applying For: Software
Total Years of Experience: 1
Copy your Resume / CV in this box: PROFESSIONAL SUMMARY
Motivated Data Scientist with expertise in predictive modeling, machine learning algorithms, and advanced statistical techniques. Experienced in delivering real-world AI solutions, analyzing complex datasets, and driving data-driven decision-making for business improvement.
WORK EXPERIENCE
Intern – AI Department
STEMA Center, Dubai | August 2022 – November 2022
• Developed and optimized algorithms for object detection, achieving 96% accuracy using OpenCV.
• Collaborated with a team to enhance drone navigation and automation using onboard cameras and computer vision.
• Analyzed datasets with pandas and implemented predictive models, to improve model accuracy by 10%.
EDUCATION
BSc in Computer Science - Artificial Intelligence
The British University in Dubai | 2019-2023
• Earned a GPA of 3.5 and completed relevant coursework in machine learning, pattern recognition, and statistics.
CORE SKILLS
• Programming Languages: Python, Java
• Machine Learning Libraries: TensorFlow, PyTorch, scikit-learn, OpenCV
• NLP and LLMs experience
• Neural Networks: CNNs, RNNs, GANs
• Front-End: HTML, CSS, JavaScript, React.js
• Back-End: SQL, PHP
• Version Control: Git
• Data Visualization: Tableau, PowerBI
• Strong communicator and team player.
• Adaptable, solutions-focused problem solver.
• Excellent written and spoken skills in English, Hindi, Arabic
PROJECTS
Autonomous Drone Development
• Designed a navigation algorithm utilizing TensorFlow and OpenCV for real-time obstacle detection and avoidance.
• Conducted extensive testing to refine the drone's navigation, leading to a 20% improvement in response time and accuracy.
Sentiment Analysis on IMDb Comments
• Developed a large language model for text-based sentiment analysis in English and Spanish.
• Pre-processed and cleaned the dataset, accounting for linguistic differences.
• Trained the model using Naïve Bayes and Neural Networks, achieving 93% accuracy on 50,000 Spanish comments.
Brain Tumor Prediction using ML
• Collaborated with my group to build a model identifying the presence and type of brain tumors.
• Achieved 92% accuracy after performing classification, regression, and Naïve Bayes.
CERTIFICATIONS (IN PROGRESS)
• Machine Learning with Python: Foundations by Frederick Nwanganga
• Applied Machine Learning: Algorithms by Matt Harrison
• Machine Learning with Scikit-Learn by Madecraft and Michael Galarnyk
------------------------------
Candidate
------------------------------
First Name: Viloshni Moodley
E-Mail Address: vlomoodley@outlook.com
Country: South Africa
Phone: =27813770603
Current Job Designation: Business Development
Job Designation Applying For: Project Manager/Business Development
Total Years of Experience: 31
Copy your Resume / CV in this box: CURRICULUM VITAE
VILOSHNI MOODLEY
PERSONAL PROFILE
Viloshni is a results-driven professional with 31 years' experience in the oil industry, of which 27 years was spent with the Shell Group of Companies.
.
She started off her career at Shell In the Energy Division, where she was involved with imports and imports, administration, and sales. She then moved to the Marketing Division, where she worked as a Territory Manager for 5 years, managing the relationships between Retailers of the Service Station and Shell Head Office. She then moved to Change Management where she implemented the SAP software system in the Marketing Division, within the projected time frame and within budget.
After the successful SAP implementation, she was moved to New Business Development within the same Division, where she added 5 new service stations annually over a 5-year period.
During her last 3 years with the Shell Group, she was transferred to the Downstream Division, where she was involved in the acquisition of real estate for the development of service stations.
For the last 4 years she has been self-employed, facilitating strategic partnerships and successful deals in the petroleum industry. She is a Green Belt Accredited professional, skilled in project management, stakeholder engagement, lease and business negotiation, financial modelling, new business development, and property management.
She is now wanting to re-enter the corporate market and is looking for an opportunity in a growth-oriented company.
PERSONAL DETAILS
Name : Viloshni Moodley
ID no : 7405230109088
SA Citizen : Yes
Residential area : Ormonde, Johannesburg
Languages : English, Afrikaans
Contact details:
Mobile : +27 81 377 0603
Email : vlomoodley@outlook.com
LinkedIn : www.linkedin.com/in/viloshnimoodley
EDUCATION
Secondary
Matric Lenasia South Secondary Johannesburg 1991
Tertiary
Management Advancement Program (NQF7); Wits Business School, Johannesburg 2010/11
Advanced Strategic Execution Program Duke University, Johannesburg 2019
PROFESSIONAL TRAINING
Franchise Training Program Franchise Directions Johannesburg 2004
Process Leadership (Green Belt Lean/Six Sigma) SSA & Company, Johannesburg 2012
Network Development Program 1 SSA & Company, Poland 2016
Network Development Program 2 SSA & Company, Philippines 2018
Love Coach/Loveologist Loveology University USA 2021
Digital Marketing: Crafting a Winning Strategy MANCOSA, South Africa 2023
COMPETENCIES
• Petroleum Legislation
• Program/Project Management
• Budget Management
• Stakeholder Engagement
• Property Acquisition/Disposal
• Financial Modelling
• Regulatory Compliance
• New Business Development
• Strategic Planning
• Lease/Business Negotiation
• Contract Management
• Green Belt – Six Sigma
• Market Analysis
COMPUTER LITERACY
MS Office: Word, Excel, PowerPoint, Outlook
SAP
SharePoint
PERSONAL ATTRIBUTES
• Communication skills
• Driven
• Logical
• Adaptable
• Goal Oriented
• Curious and Eager to learn
• Empathetic and Supportive
• Strategic Thinker
• Leadership
• Analytical
• Attention to detail
HOBBIES/INTERESTS
Reading, Painting, Fly Fishing, Hiking
EMPLOYMENT HISTORY
Employer : Self employed
Period : May 2020 - current
Position : Consultant
Duties/responsibilities
• Specialize in connecting private investors with reliable oil companies and negotiating favourable agreements.
• Facilitate strategic partnerships and successful deals in the dynamic petroleum industry.
• Navigate complex negotiations to ensure optimal terms, fostering profitable collaborations between discerning private investors and established oil entities.
• Provide project management support to independent developers.
Reason for wanting to leave: looking for stability and career growth.
Employer : Shell Downstream SA (Pty) Ltd (Sandton)
Period : March 2016 – Dec 2019
Position : Real Estate Program Manager (Project Manager)
Managed acquisitions and disposals with the delivery of a steady pipeline with 2 new
to-industry sites annually, taking it from a greenfield to an operational service station, conducting feasibility studies, and ensuring regulatory requirements were met.
Reported to Real Estate Portfolio Manager
Duties/responsibilities
• Streamlined project management processes, resulting in improved project delivery.
• Led successful management of capex projects averaging US$2.3 million, ensuring strict budget adherence.
• Led a Continuous Improvement Project resulting in the creation of new roles in multiple countries.
• Effectively resolved opposition objections and illegal property occupation with legal support.
• Established KPI monitoring systems and delivered quarterly reports to the leadership team.
• Conducted market analysis and identified growth opportunities for network expansion.
Reason for leaving: left to pursue my own business.
Employer : Shell SA Marketing (Pty) Ltd (Sandton)
Period : Dec 2003 – Feb 2016
Period : Feb 2010 – Feb 2016
Position : Retail Growth & Development Manager (New
Business Development)
Grew & retained the existing Dealer-operated platform portfolio of service stations with an additional 5 new service stations annually.
Reported to New Business Team Lead
Duties/responsibilities
• Contributed to the development and rollout of the Shell Shop strategy.
• Negotiated conversions of opposition sites to Shell, expanding the network.
• Achieved Green Belt accreditation through a Continuous Improvement project.
• Awarded for Health, Safety, Security & Environment Leadership.
• Successfully retained and acquired fuel volumes on the dealer-operated platform.
• Oversaw the launch of New to Industry (NTI) service stations and spearheaded dealer-operated NTI projects.
Reason for leaving: was offered a position at Shell Downstream SA
Period : Feb 2008 – Jan 2010
Position : Change & Communications Manager – Retail
(Change Manager)
Implemented SAP within budget with no disruption to the operations of the business. Changes were communicated internally and externally.
Reported to Retail GM
Duties/responsibilities
• Co-ordinated training and trained Head Office staff, and service station staff before SAP go-live.
• Deployed and led the team through data verification and transfer, live environment simulation, cutover, and go-live.
• Initiated HR with the organization redesign based on simplifying processes.
• Communicated changes internally and roadshows conducted nationally for changes to be presented to external stakeholders.
• A successful go-live on SAP was experienced on 1 October 2009 within budget.
Reason for leaving: SAP was implemented successfully, and the project ended.
Period : Dec 2003 – Jan 2008
Position : Territory Manager
Duties/responsibilities
• Relationship management between the Retailer of the Service Station and Shell
• Maintain consistent delivery of the customer promise
• Maintain compliance with the Franchise Agreement.
• Ensure the volume contribution of 34% to Shell's Fuel & 28% Convenience Store market share.
Achievements
• Practical Performance Management of Retailers resulted in a growth of 12%.
• Expedited an out-of-court settlement, recovering $80k and retaining the prime site within the network.
• Diagnosed fraud through analysis, re-gaining the loss of income to both retailer and Shell (2008).
• Optimized the use of shelf space at 15 Select Stores, growing turnover by an average of 8%.
• Active retailer management resulted in year-on-year growth of 2.7% (2007 and 2008)
• Awarded Territory Manager of the Year (2007 and 2008)
Reason for leaving: The Retail GM presented an opportunity to be part of the project team.
Employer : Shell SA Energy (Pty) Ltd (Rosebank)
Period : May 1992 - Nov 2003
Period : Dec 2002 – Nov 2003
Position : Sales Advisor
Office-based support to the regional team, comprising a district manager and 8 territory managers, with 1 direct report.
Reported to the District Manager within the Sales & Ops team
Duties/responsibilities
• Managed district manager's diary and email filtered calls and resolved issues or directed them to the Territory Manager.
• Monitored the Region's credit performance and highlighted outstanding balances to the team as required.
• Resolved customer complaints and re-directed issues of contamination to the Territory Manager.
• Acted as a focal point for obtaining Select turnovers and airtime turnover from the sites with convenience stores in the Region.
• Fielded calls from retailers in the absence of the Territory Manager on issues related to site operations, i.e., maintenance, fuel deliveries, lube deliveries, promotions, etc.
• Arranged retailer conferences, award functions, team building, golf events, and other activities for the region's retailers.
Reason for leaving: offered a position at Shell SA Marketing
Period : April 2001 – Nov 2002
Position : Assistant Sales Advisor
Office-based support to the regional team, comprising a district manager and 8 territory managers.
Reported to the Sales Advisor within the Sales & Ops team
Duties/responsibilities
• Acted as a backup to the Sales Advisor.
• Followed up on customer complaints resolution with Territory Manager and Retailers.
• Followed up on obtaining Select turnovers and airtime turnover from the sites with convenience stores in the Region.
• Fielded calls from retailers in the absence of the Territory Manager on issues related to site operations, i.e., maintenance, fuel deliveries, lube deliveries, promotions, etc.
• Assisted in arranging retailer conferences, award functions, team building, golf events, and other activities for the region's retailers.
Reason for leaving: promoted
Period : April 2001 – Nov 2002
Position : PA to Retail GM
Personal Assistant to Retail General Manager and Management Team within Retail
Reported to the General Manager within the Retail Department
Duties/responsibilities
• Fielded all calls to the retail department.
• Managed retail GM's email and diary.
• Managed itinerary for international visitors to the country.
• Arranged dinners and events as requested by the GM.
• Assessed and redirected sponsorship requests.
• Arranged meetings, travel, and conference room bookings for the GM and management team.
• Compiled expenses every month for GM and the management team.
Reason for leaving: career progression
Period : Dec 1996 – March 2001
Position : Office Services Co-ordinator
Office Services co-ordinator ensuring the smooth running of the office
Reported to the Office Services Manager within the Services Department
Duties/responsibilities
• Fielded all calls to the services department.
• Managed all the conference room bookings.
• Managed chauffeurs, cleaners, switchboard, and kitchen staff.
• Managed orders for stationery, kitchen supplies, cleaning materials, and catering for the conference rooms.
• Arranged meetings monthly with department heads to monitor service levels and resolve complaints from other departments.
• Managed budget for the department.
Reason for leaving: promoted
Period : Jan 1995 – Nov 1996
Position : Sales Support Assistant
Managed Petty Cash of R15k and processed expenses of staff with job-related expenses
Reported to the Finance Manager within the Finance Department
Duties/responsibilities
• Balance and manage petty cash float.
• Reconcile cash daily.
• Input expenses into JDE for payment processing.
• Managed the keys to the safe.
Reason for leaving: promoted
Period : Dec 1992 – Dec 1994
Position : Accounts Payable Assistant
Processed invoices for payment
Reported to the Accounts Payable Manager within the Finance Department
Duties/responsibilities
• Checked the compliance and legitimacy of invoices on receipt and placed a date stamp.
• Captured on JDE for payment processing.
• Resolved queries from suppliers and internal departments.
Reason for leaving: career progression
Period : May 1992 – Nov 1992
Position : Import & Export Administrator
Administrative role within Minerals Department on Import & Export of Coal
Reported to the Import & Export Manager - Coal within the Minerals Department
Duties/responsibilities
• Viewed reports daily on stock availability and quality of coal at Richards Bay Coal Terminal
• Liaised with Import & Export Manager on quantities to be made available for shipping.
• Approve invoices for payment to Accounts Payable.
• Arranged team meetings with internal and external stakeholders.
• Captured minutes and distributed them to all attendees.
• Compiled daily and monthly reports for the import and export manager.
Reason for leaving: temporary position
------------------------------
First Name: Viloshni Moodley
E-Mail Address: vlomoodley@outlook.com
Country: South Africa
Phone: =27813770603
Current Job Designation: Business Development
Job Designation Applying For: Project Manager/Business Development
Total Years of Experience: 31
Copy your Resume / CV in this box: CURRICULUM VITAE
VILOSHNI MOODLEY
PERSONAL PROFILE
Viloshni is a results-driven professional with 31 years' experience in the oil industry, of which 27 years was spent with the Shell Group of Companies.
.
She started off her career at Shell In the Energy Division, where she was involved with imports and imports, administration, and sales. She then moved to the Marketing Division, where she worked as a Territory Manager for 5 years, managing the relationships between Retailers of the Service Station and Shell Head Office. She then moved to Change Management where she implemented the SAP software system in the Marketing Division, within the projected time frame and within budget.
After the successful SAP implementation, she was moved to New Business Development within the same Division, where she added 5 new service stations annually over a 5-year period.
During her last 3 years with the Shell Group, she was transferred to the Downstream Division, where she was involved in the acquisition of real estate for the development of service stations.
For the last 4 years she has been self-employed, facilitating strategic partnerships and successful deals in the petroleum industry. She is a Green Belt Accredited professional, skilled in project management, stakeholder engagement, lease and business negotiation, financial modelling, new business development, and property management.
She is now wanting to re-enter the corporate market and is looking for an opportunity in a growth-oriented company.
PERSONAL DETAILS
Name : Viloshni Moodley
ID no : 7405230109088
SA Citizen : Yes
Residential area : Ormonde, Johannesburg
Languages : English, Afrikaans
Contact details:
Mobile : +27 81 377 0603
Email : vlomoodley@outlook.com
LinkedIn : www.linkedin.com/in/viloshnimoodley
EDUCATION
Secondary
Matric Lenasia South Secondary Johannesburg 1991
Tertiary
Management Advancement Program (NQF7); Wits Business School, Johannesburg 2010/11
Advanced Strategic Execution Program Duke University, Johannesburg 2019
PROFESSIONAL TRAINING
Franchise Training Program Franchise Directions Johannesburg 2004
Process Leadership (Green Belt Lean/Six Sigma) SSA & Company, Johannesburg 2012
Network Development Program 1 SSA & Company, Poland 2016
Network Development Program 2 SSA & Company, Philippines 2018
Love Coach/Loveologist Loveology University USA 2021
Digital Marketing: Crafting a Winning Strategy MANCOSA, South Africa 2023
COMPETENCIES
• Petroleum Legislation
• Program/Project Management
• Budget Management
• Stakeholder Engagement
• Property Acquisition/Disposal
• Financial Modelling
• Regulatory Compliance
• New Business Development
• Strategic Planning
• Lease/Business Negotiation
• Contract Management
• Green Belt – Six Sigma
• Market Analysis
COMPUTER LITERACY
MS Office: Word, Excel, PowerPoint, Outlook
SAP
SharePoint
PERSONAL ATTRIBUTES
• Communication skills
• Driven
• Logical
• Adaptable
• Goal Oriented
• Curious and Eager to learn
• Empathetic and Supportive
• Strategic Thinker
• Leadership
• Analytical
• Attention to detail
HOBBIES/INTERESTS
Reading, Painting, Fly Fishing, Hiking
EMPLOYMENT HISTORY
Employer : Self employed
Period : May 2020 - current
Position : Consultant
Duties/responsibilities
• Specialize in connecting private investors with reliable oil companies and negotiating favourable agreements.
• Facilitate strategic partnerships and successful deals in the dynamic petroleum industry.
• Navigate complex negotiations to ensure optimal terms, fostering profitable collaborations between discerning private investors and established oil entities.
• Provide project management support to independent developers.
Reason for wanting to leave: looking for stability and career growth.
Employer : Shell Downstream SA (Pty) Ltd (Sandton)
Period : March 2016 – Dec 2019
Position : Real Estate Program Manager (Project Manager)
Managed acquisitions and disposals with the delivery of a steady pipeline with 2 new
to-industry sites annually, taking it from a greenfield to an operational service station, conducting feasibility studies, and ensuring regulatory requirements were met.
Reported to Real Estate Portfolio Manager
Duties/responsibilities
• Streamlined project management processes, resulting in improved project delivery.
• Led successful management of capex projects averaging US$2.3 million, ensuring strict budget adherence.
• Led a Continuous Improvement Project resulting in the creation of new roles in multiple countries.
• Effectively resolved opposition objections and illegal property occupation with legal support.
• Established KPI monitoring systems and delivered quarterly reports to the leadership team.
• Conducted market analysis and identified growth opportunities for network expansion.
Reason for leaving: left to pursue my own business.
Employer : Shell SA Marketing (Pty) Ltd (Sandton)
Period : Dec 2003 – Feb 2016
Period : Feb 2010 – Feb 2016
Position : Retail Growth & Development Manager (New
Business Development)
Grew & retained the existing Dealer-operated platform portfolio of service stations with an additional 5 new service stations annually.
Reported to New Business Team Lead
Duties/responsibilities
• Contributed to the development and rollout of the Shell Shop strategy.
• Negotiated conversions of opposition sites to Shell, expanding the network.
• Achieved Green Belt accreditation through a Continuous Improvement project.
• Awarded for Health, Safety, Security & Environment Leadership.
• Successfully retained and acquired fuel volumes on the dealer-operated platform.
• Oversaw the launch of New to Industry (NTI) service stations and spearheaded dealer-operated NTI projects.
Reason for leaving: was offered a position at Shell Downstream SA
Period : Feb 2008 – Jan 2010
Position : Change & Communications Manager – Retail
(Change Manager)
Implemented SAP within budget with no disruption to the operations of the business. Changes were communicated internally and externally.
Reported to Retail GM
Duties/responsibilities
• Co-ordinated training and trained Head Office staff, and service station staff before SAP go-live.
• Deployed and led the team through data verification and transfer, live environment simulation, cutover, and go-live.
• Initiated HR with the organization redesign based on simplifying processes.
• Communicated changes internally and roadshows conducted nationally for changes to be presented to external stakeholders.
• A successful go-live on SAP was experienced on 1 October 2009 within budget.
Reason for leaving: SAP was implemented successfully, and the project ended.
Period : Dec 2003 – Jan 2008
Position : Territory Manager
Duties/responsibilities
• Relationship management between the Retailer of the Service Station and Shell
• Maintain consistent delivery of the customer promise
• Maintain compliance with the Franchise Agreement.
• Ensure the volume contribution of 34% to Shell's Fuel & 28% Convenience Store market share.
Achievements
• Practical Performance Management of Retailers resulted in a growth of 12%.
• Expedited an out-of-court settlement, recovering $80k and retaining the prime site within the network.
• Diagnosed fraud through analysis, re-gaining the loss of income to both retailer and Shell (2008).
• Optimized the use of shelf space at 15 Select Stores, growing turnover by an average of 8%.
• Active retailer management resulted in year-on-year growth of 2.7% (2007 and 2008)
• Awarded Territory Manager of the Year (2007 and 2008)
Reason for leaving: The Retail GM presented an opportunity to be part of the project team.
Employer : Shell SA Energy (Pty) Ltd (Rosebank)
Period : May 1992 - Nov 2003
Period : Dec 2002 – Nov 2003
Position : Sales Advisor
Office-based support to the regional team, comprising a district manager and 8 territory managers, with 1 direct report.
Reported to the District Manager within the Sales & Ops team
Duties/responsibilities
• Managed district manager's diary and email filtered calls and resolved issues or directed them to the Territory Manager.
• Monitored the Region's credit performance and highlighted outstanding balances to the team as required.
• Resolved customer complaints and re-directed issues of contamination to the Territory Manager.
• Acted as a focal point for obtaining Select turnovers and airtime turnover from the sites with convenience stores in the Region.
• Fielded calls from retailers in the absence of the Territory Manager on issues related to site operations, i.e., maintenance, fuel deliveries, lube deliveries, promotions, etc.
• Arranged retailer conferences, award functions, team building, golf events, and other activities for the region's retailers.
Reason for leaving: offered a position at Shell SA Marketing
Period : April 2001 – Nov 2002
Position : Assistant Sales Advisor
Office-based support to the regional team, comprising a district manager and 8 territory managers.
Reported to the Sales Advisor within the Sales & Ops team
Duties/responsibilities
• Acted as a backup to the Sales Advisor.
• Followed up on customer complaints resolution with Territory Manager and Retailers.
• Followed up on obtaining Select turnovers and airtime turnover from the sites with convenience stores in the Region.
• Fielded calls from retailers in the absence of the Territory Manager on issues related to site operations, i.e., maintenance, fuel deliveries, lube deliveries, promotions, etc.
• Assisted in arranging retailer conferences, award functions, team building, golf events, and other activities for the region's retailers.
Reason for leaving: promoted
Period : April 2001 – Nov 2002
Position : PA to Retail GM
Personal Assistant to Retail General Manager and Management Team within Retail
Reported to the General Manager within the Retail Department
Duties/responsibilities
• Fielded all calls to the retail department.
• Managed retail GM's email and diary.
• Managed itinerary for international visitors to the country.
• Arranged dinners and events as requested by the GM.
• Assessed and redirected sponsorship requests.
• Arranged meetings, travel, and conference room bookings for the GM and management team.
• Compiled expenses every month for GM and the management team.
Reason for leaving: career progression
Period : Dec 1996 – March 2001
Position : Office Services Co-ordinator
Office Services co-ordinator ensuring the smooth running of the office
Reported to the Office Services Manager within the Services Department
Duties/responsibilities
• Fielded all calls to the services department.
• Managed all the conference room bookings.
• Managed chauffeurs, cleaners, switchboard, and kitchen staff.
• Managed orders for stationery, kitchen supplies, cleaning materials, and catering for the conference rooms.
• Arranged meetings monthly with department heads to monitor service levels and resolve complaints from other departments.
• Managed budget for the department.
Reason for leaving: promoted
Period : Jan 1995 – Nov 1996
Position : Sales Support Assistant
Managed Petty Cash of R15k and processed expenses of staff with job-related expenses
Reported to the Finance Manager within the Finance Department
Duties/responsibilities
• Balance and manage petty cash float.
• Reconcile cash daily.
• Input expenses into JDE for payment processing.
• Managed the keys to the safe.
Reason for leaving: promoted
Period : Dec 1992 – Dec 1994
Position : Accounts Payable Assistant
Processed invoices for payment
Reported to the Accounts Payable Manager within the Finance Department
Duties/responsibilities
• Checked the compliance and legitimacy of invoices on receipt and placed a date stamp.
• Captured on JDE for payment processing.
• Resolved queries from suppliers and internal departments.
Reason for leaving: career progression
Period : May 1992 – Nov 1992
Position : Import & Export Administrator
Administrative role within Minerals Department on Import & Export of Coal
Reported to the Import & Export Manager - Coal within the Minerals Department
Duties/responsibilities
• Viewed reports daily on stock availability and quality of coal at Richards Bay Coal Terminal
• Liaised with Import & Export Manager on quantities to be made available for shipping.
• Approve invoices for payment to Accounts Payable.
• Arranged team meetings with internal and external stakeholders.
• Captured minutes and distributed them to all attendees.
• Compiled daily and monthly reports for the import and export manager.
Reason for leaving: temporary position
------------------------------
Candidate
------------------------------
First Name: Arpita panda
E-Mail Address: arpitapanda8019@gmail.com
Country: India
Phone: 971 505721451
Current Job Designation: Assistant HR
Job Designation Applying For: Assistant
Total Years of Experience: 2
Copy your Resume / CV in this box: Good morning,
My name is Arpita . I have attached my resume to this email. I've reviewed the job description and feel I have all the critical skills, including all professional qualifications. You'll also find details of my previous roles and responsibilities.
------------------------------
First Name: Arpita panda
E-Mail Address: arpitapanda8019@gmail.com
Country: India
Phone: 971 505721451
Current Job Designation: Assistant HR
Job Designation Applying For: Assistant
Total Years of Experience: 2
Copy your Resume / CV in this box: Good morning,
My name is Arpita . I have attached my resume to this email. I've reviewed the job description and feel I have all the critical skills, including all professional qualifications. You'll also find details of my previous roles and responsibilities.
------------------------------
Candidate
------------------------------
First Name: Muhammad Tahseen Qureshi
E-Mail Address: muhammadthaseen4@gmail.com
Country: Pakistan
Phone: +971 558722901
Current Job Designation: Data Anaylst
Job Designation Applying For: Data Analyst
Total Years of Experience: 6
Copy your Resume / CV in this box: Muhammad Tahseen Qureshi
muhammadthaseen4@gmail.com | +971 558722901
Top Skills
Excel - Google Sheets - Dashboards - Excel Formulations - Google Data Studio - Reporting - Analysis Summary
Ability to clear and concise manner data from complex data with strong proficiency in Excel and
analytical skills. Experienced in managing, analyzing, and preparing detailed Excel reports to support leadership teams. Adept at handling multiple tasks with a high degree of accuracy, ensuring efficient and effective project management. Skilled at providing high-level administrative support and contributing to data-driven decision-making processes.
Experience TekRevol
Data Analyst – Process
June 2023 - Present | Karachi, Sindh, Pakistan
• Analyzed data sets to identify trends, generate insights, and provide actionable recommendations to the leadership team.
• Assist COO of the company to improve company's decisions and through Analysis.
• Developed and formatted Excel reports, charts, and graphs to visually represent data findings in a clear and effective manner.
• Created, maintained, and updated Excel reports for the leadership team, ensuring data accuracy and timely delivery.
• Implemented Excel formulas & automate repetitive tasks, improving efficiency and accuracy in reporting.
• Collected, clean, fetch and managed data from different sources, ensuring the integrity and accuracy of information.
MEDZnMORE
Customer Performance Lead – Data Analyst
October 2021 - June 2023 | Karāchi, Sindh, Pakistan
• Created, maintained, and updated Excel reports for the leadership team, ensuring data accuracy and timely delivery.
• Led initiatives to enhance customer Analysis & performance and overall experience.
• Analyzed data for B2C and B2B customer segments.
• Designed and implemented dashboards to monitor key performance metrics.
• Utilized Zendesk and Intellicon to manage customer interactions.
• Conducted in-depth data analysis to improve customer experience.
• Developed and maintained dashboards and performance scorecards.
• Monitored customer care performance metrics and provided actionable insights.
Daraz
Assistant Team Lead SSU
May 2020 - September 2021 | Karāchi, Sindh, Pakistan
• Managed and analyzed vendor data using SQL and other analytical tools.
• Created, maintained, and updated Excel reports for the leadership team, ensuring data accuracy and timely delivery.
• Led a team responsible for vendor onboarding and self-signup verifications.
• Conducted thorough analysis to boost vendor growth and performance.
• Coordinated with various departments to resolve vendor-related issues.
• Tracked and reported on agent performance through detailed scorecards.
K-Electric
Shifts Coordinator
February 2010 - June 2019 | Karāchi, Sindh, Pakistan
• Created, maintained, and updated Excel reports for the leadership team, ensuring data accuracy and timely delivery.
• Conducted interviews, Analysis and managed employee onboarding.
• Oversaw attendance, shift swaps, and roster Analysis management.
• Addressed and resolved employee-related issues effectively.
Siemens
Store Incharge
August 2008 - January 2010 | Karāchi, Sindh, Pakistan
• Managed inventory on Excel Sheets and ensured product availability.
• Created, maintained, and updated Excel reports for the leadership team, ensuring data accuracy and timely delivery.
• Maintained detailed records for accurate inventory management.
• Provided expertise in inventory control to internal teams and customers.
Education
Karachi University
Bachelor of Commerce (B.Com), Accounting 2009 - 2011
------------------------------
First Name: Muhammad Tahseen Qureshi
E-Mail Address: muhammadthaseen4@gmail.com
Country: Pakistan
Phone: +971 558722901
Current Job Designation: Data Anaylst
Job Designation Applying For: Data Analyst
Total Years of Experience: 6
Copy your Resume / CV in this box: Muhammad Tahseen Qureshi
muhammadthaseen4@gmail.com | +971 558722901
Top Skills
Excel - Google Sheets - Dashboards - Excel Formulations - Google Data Studio - Reporting - Analysis Summary
Ability to clear and concise manner data from complex data with strong proficiency in Excel and
analytical skills. Experienced in managing, analyzing, and preparing detailed Excel reports to support leadership teams. Adept at handling multiple tasks with a high degree of accuracy, ensuring efficient and effective project management. Skilled at providing high-level administrative support and contributing to data-driven decision-making processes.
Experience TekRevol
Data Analyst – Process
June 2023 - Present | Karachi, Sindh, Pakistan
• Analyzed data sets to identify trends, generate insights, and provide actionable recommendations to the leadership team.
• Assist COO of the company to improve company's decisions and through Analysis.
• Developed and formatted Excel reports, charts, and graphs to visually represent data findings in a clear and effective manner.
• Created, maintained, and updated Excel reports for the leadership team, ensuring data accuracy and timely delivery.
• Implemented Excel formulas & automate repetitive tasks, improving efficiency and accuracy in reporting.
• Collected, clean, fetch and managed data from different sources, ensuring the integrity and accuracy of information.
MEDZnMORE
Customer Performance Lead – Data Analyst
October 2021 - June 2023 | Karāchi, Sindh, Pakistan
• Created, maintained, and updated Excel reports for the leadership team, ensuring data accuracy and timely delivery.
• Led initiatives to enhance customer Analysis & performance and overall experience.
• Analyzed data for B2C and B2B customer segments.
• Designed and implemented dashboards to monitor key performance metrics.
• Utilized Zendesk and Intellicon to manage customer interactions.
• Conducted in-depth data analysis to improve customer experience.
• Developed and maintained dashboards and performance scorecards.
• Monitored customer care performance metrics and provided actionable insights.
Daraz
Assistant Team Lead SSU
May 2020 - September 2021 | Karāchi, Sindh, Pakistan
• Managed and analyzed vendor data using SQL and other analytical tools.
• Created, maintained, and updated Excel reports for the leadership team, ensuring data accuracy and timely delivery.
• Led a team responsible for vendor onboarding and self-signup verifications.
• Conducted thorough analysis to boost vendor growth and performance.
• Coordinated with various departments to resolve vendor-related issues.
• Tracked and reported on agent performance through detailed scorecards.
K-Electric
Shifts Coordinator
February 2010 - June 2019 | Karāchi, Sindh, Pakistan
• Created, maintained, and updated Excel reports for the leadership team, ensuring data accuracy and timely delivery.
• Conducted interviews, Analysis and managed employee onboarding.
• Oversaw attendance, shift swaps, and roster Analysis management.
• Addressed and resolved employee-related issues effectively.
Siemens
Store Incharge
August 2008 - January 2010 | Karāchi, Sindh, Pakistan
• Managed inventory on Excel Sheets and ensured product availability.
• Created, maintained, and updated Excel reports for the leadership team, ensuring data accuracy and timely delivery.
• Maintained detailed records for accurate inventory management.
• Provided expertise in inventory control to internal teams and customers.
Education
Karachi University
Bachelor of Commerce (B.Com), Accounting 2009 - 2011
------------------------------
Candidate
------------------------------
First Name: Hassan Ahmed
E-Mail Address: hassan1.ahmed@hsbc.com.bd
Country: Bangladesh
Phone: 01817183406
Current Job Designation: Assistant Vice President
Job Designation Applying For: Procurement Manager
Total Years of Experience: 13
Copy your Resume / CV in this box: HASSAN AHMED
+8801730387645 hassan1.ahmed@hsbc.com.bd DoB: 23-01-1983
EDUCATION:
Diploma in Sustainable Supply Chain Management Completed: 2022
University of Cambridge, United Kingdom
Bachelor of Business Administration (BBA) Completed: 2005
Specialization: Finance & Banking
Faculty of Business Studies, University of Dhaka, Bangladesh
PROFESSIONAL EXPERIENCE:
HSBC Bangladesh December-2019 to present
Assistant Vice President, Strategic Sourcing Services
Strategic Sourcing:
Key duties include:
Leading the IT sourcing projects
Managing and executing end to end country category and savings plan
Developing robust supplier base for each sub-category to support annual operating
plan (AOP)
Supporting country implementation of ESG (Environment, Sustainability and
Governance) in line with Global Supplier Diversity Strategy
Driving cost management and savings initiatives to achieve country target
Sourcing Operations and Vendor Management:
Key duties include:
Responsible for third party risk assessment controls in compliance with HSBC
Group and local regulatory requirements.
Acting as custodian of S2C (Source2Contract) processes and policies.
Managing financial and non-financial third party risks during contract tenure and
notifying relevant governance forums with remediation plans as part of quality
assurance review.
Supporting Accounts Payable team as a Reviewer of monthly payment
reconciliation.
Supporting Group Third Party Risk audit and handling local regulatory queries with
required evidences and system trails.
Key Achievements:
Country lead for implementation of IBM Emptoris and Coupa systems.
Successfully delivered several critical sourcing projects, e.g., Data Link
network optimization and BATCH, BEFTN, RTGS enhancements
accompanied by significant cost savings.
Developed ESG awareness among suppliers and embedded ESG questionnaire
in RFx assessment to support HSBC's Net Zero target by 2030.
INTERNAL
Robi Axiata (BD) Ltd. January, 2015-November, 2019
Manager, Network Procurement
Key duties include:
Cost Leadership:
o Responsible for achieving annual savings target (cost reduction, cost
avoidance and buying efficiency).
o Responsible for forecasting procurement volume in alignment with
annual business plan.
o Developing long term partnership with strategic suppliers to gain
commercial traction for capex procurement.
Sourcing Strategy:
o Collaboration with technology user teams to chalk out solution
scope/product specification to source from appropriate supplier.
o Preparing overall negotiation strategy for large deals in collaboration
with Axiata Procurement Centre (APC).
o Preparing monthly 'Spend Report' detailing category and supplier wise
expenditure analysis.
o Conducting Total Cost of Ownership (TCO)/Scenario Analysis to aid
management to make sourcing decision.
o Collaboration with Contract team to finalize contract draft and aid them
with necessary interpretation of contract clauses.
Logistics:
o Finalize pro forma invoice and map with purchase order items in terms
of quantity, HS code, incoterm and customs duty.
o Working closely with corporate finance to finalise LC terms as per
agreed commercial terms with supplier.
o Tracking and circulating of shipment schedule (mode of shipment,
shipment departure and arrival dates etc.) on a weekly basis.
o Miscellaneous dispute resolution on various logistical issues.
Governance and Control:
o Responsible to establish and monitor procurement compliance to ensure
transactional governance is strictly adhered to.
o Developed process flow for financial penalty claim across the buying
units [network, IT, general service] to streamline supplier penalty claim
process.
Key Achievements:
Successfully managed several critical RFQs including countrywide 4G
deployment on time.
Designed handover and reconciliation governance framework of network
passive items to prevent theft and ensure tracking of site wise material
distribution.
Achieved USD 4.32M savings through negotiation to deploy Wi-Fi - one of the
strategic projects of Robi Axiata.
Sourced 'Electrical SFP Module'- a critical network element from alternative
local market saving 56% cost exposure to Robi during 4G launch.
INTERNAL
Specialist, Network Capex Planning Sep-2011 to Dec-2014
Key duties include:
Managing and allocating capital budgets for BAU and strategic projects.
Preparing Quarterly Operational Plan (QoP)
Quarterly budget variance reporting and reconciliation
Project prioritization exercise as per business plan and ensuring annual Capex
utilization
Key Achievement:
Ideation of SAP automation to optimize lead time from purchase requisition to
purchase order issuance.
CERTIFICATION & RECOGNITION:
Certificate on Risk Management issued by Bangladesh Institute of Bank
Management
Certified Telco professional- in house talent development program by Robi
Axiata
Certification in Digital Innovation
REFERENCE:
Available upon request
------------------------------
First Name: Hassan Ahmed
E-Mail Address: hassan1.ahmed@hsbc.com.bd
Country: Bangladesh
Phone: 01817183406
Current Job Designation: Assistant Vice President
Job Designation Applying For: Procurement Manager
Total Years of Experience: 13
Copy your Resume / CV in this box: HASSAN AHMED
+8801730387645 hassan1.ahmed@hsbc.com.bd DoB: 23-01-1983
EDUCATION:
Diploma in Sustainable Supply Chain Management Completed: 2022
University of Cambridge, United Kingdom
Bachelor of Business Administration (BBA) Completed: 2005
Specialization: Finance & Banking
Faculty of Business Studies, University of Dhaka, Bangladesh
PROFESSIONAL EXPERIENCE:
HSBC Bangladesh December-2019 to present
Assistant Vice President, Strategic Sourcing Services
Strategic Sourcing:
Key duties include:
Leading the IT sourcing projects
Managing and executing end to end country category and savings plan
Developing robust supplier base for each sub-category to support annual operating
plan (AOP)
Supporting country implementation of ESG (Environment, Sustainability and
Governance) in line with Global Supplier Diversity Strategy
Driving cost management and savings initiatives to achieve country target
Sourcing Operations and Vendor Management:
Key duties include:
Responsible for third party risk assessment controls in compliance with HSBC
Group and local regulatory requirements.
Acting as custodian of S2C (Source2Contract) processes and policies.
Managing financial and non-financial third party risks during contract tenure and
notifying relevant governance forums with remediation plans as part of quality
assurance review.
Supporting Accounts Payable team as a Reviewer of monthly payment
reconciliation.
Supporting Group Third Party Risk audit and handling local regulatory queries with
required evidences and system trails.
Key Achievements:
Country lead for implementation of IBM Emptoris and Coupa systems.
Successfully delivered several critical sourcing projects, e.g., Data Link
network optimization and BATCH, BEFTN, RTGS enhancements
accompanied by significant cost savings.
Developed ESG awareness among suppliers and embedded ESG questionnaire
in RFx assessment to support HSBC's Net Zero target by 2030.
INTERNAL
Robi Axiata (BD) Ltd. January, 2015-November, 2019
Manager, Network Procurement
Key duties include:
Cost Leadership:
o Responsible for achieving annual savings target (cost reduction, cost
avoidance and buying efficiency).
o Responsible for forecasting procurement volume in alignment with
annual business plan.
o Developing long term partnership with strategic suppliers to gain
commercial traction for capex procurement.
Sourcing Strategy:
o Collaboration with technology user teams to chalk out solution
scope/product specification to source from appropriate supplier.
o Preparing overall negotiation strategy for large deals in collaboration
with Axiata Procurement Centre (APC).
o Preparing monthly 'Spend Report' detailing category and supplier wise
expenditure analysis.
o Conducting Total Cost of Ownership (TCO)/Scenario Analysis to aid
management to make sourcing decision.
o Collaboration with Contract team to finalize contract draft and aid them
with necessary interpretation of contract clauses.
Logistics:
o Finalize pro forma invoice and map with purchase order items in terms
of quantity, HS code, incoterm and customs duty.
o Working closely with corporate finance to finalise LC terms as per
agreed commercial terms with supplier.
o Tracking and circulating of shipment schedule (mode of shipment,
shipment departure and arrival dates etc.) on a weekly basis.
o Miscellaneous dispute resolution on various logistical issues.
Governance and Control:
o Responsible to establish and monitor procurement compliance to ensure
transactional governance is strictly adhered to.
o Developed process flow for financial penalty claim across the buying
units [network, IT, general service] to streamline supplier penalty claim
process.
Key Achievements:
Successfully managed several critical RFQs including countrywide 4G
deployment on time.
Designed handover and reconciliation governance framework of network
passive items to prevent theft and ensure tracking of site wise material
distribution.
Achieved USD 4.32M savings through negotiation to deploy Wi-Fi - one of the
strategic projects of Robi Axiata.
Sourced 'Electrical SFP Module'- a critical network element from alternative
local market saving 56% cost exposure to Robi during 4G launch.
INTERNAL
Specialist, Network Capex Planning Sep-2011 to Dec-2014
Key duties include:
Managing and allocating capital budgets for BAU and strategic projects.
Preparing Quarterly Operational Plan (QoP)
Quarterly budget variance reporting and reconciliation
Project prioritization exercise as per business plan and ensuring annual Capex
utilization
Key Achievement:
Ideation of SAP automation to optimize lead time from purchase requisition to
purchase order issuance.
CERTIFICATION & RECOGNITION:
Certificate on Risk Management issued by Bangladesh Institute of Bank
Management
Certified Telco professional- in house talent development program by Robi
Axiata
Certification in Digital Innovation
REFERENCE:
Available upon request
------------------------------
Candidate
------------------------------
First Name: Robert Elizondo
E-Mail Address: robodnozile@gmail.com
Country: United Arab Emirates
Phone: 586693771
Current Job Designation: None
Job Designation Applying For: Dubai
Total Years of Experience: 2
Copy your Resume / CV in this box:
------------------------------
First Name: Robert Elizondo
E-Mail Address: robodnozile@gmail.com
Country: United Arab Emirates
Phone: 586693771
Current Job Designation: None
Job Designation Applying For: Dubai
Total Years of Experience: 2
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Jibin
E-Mail Address: georgejibin82@gmail.com
Country: India
Phone: 09074131826
Current Job Designation: software developer trainee cum administrator
Job Designation Applying For: administrator
Total Years of Experience: 3
Copy your Resume / CV in this box:
------------------------------
First Name: Jibin
E-Mail Address: georgejibin82@gmail.com
Country: India
Phone: 09074131826
Current Job Designation: software developer trainee cum administrator
Job Designation Applying For: administrator
Total Years of Experience: 3
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Basavaraj Sunkad
E-Mail Address: basavarajcs87@gmail.com
Country: India
Phone: 9880348074
Current Job Designation: Co operative Bank manager
Job Designation Applying For: Any accounts
Total Years of Experience: Total 7+ years
Copy your Resume / CV in this box:
------------------------------
First Name: Basavaraj Sunkad
E-Mail Address: basavarajcs87@gmail.com
Country: India
Phone: 9880348074
Current Job Designation: Co operative Bank manager
Job Designation Applying For: Any accounts
Total Years of Experience: Total 7+ years
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Misab
E-Mail Address: misabtp.1992@gmail.com
Country: United Arab Emirates
Phone: +971581331660
Current Job Designation: SCM Associate
Job Designation Applying For: Procurement
Total Years of Experience: 5
Copy your Resume / CV in this box: Misab bin Abdul Aziz
Supply Chain Management Associate
Email: misabtp.1992@gmail.com
Place: Deira, Dubai
Mob: +971-581331660
LinkedIn: https://www.linkedin.com/in/misab-abdul-aziz/
Professional Summary
Supply Chain Management Associate with 5+ years of experience in procurement, vendor management, and process optimization. Skilled in managing high-value projects, ensuring compliance, and delivering timely results. Fluent in Arabic and adept at collaborating in multicultural environments.
Experience
July 2022 - Oct 2024
Yardstick Educational Initiatives Pvt. Ltd, Hyderabad- Supply Chain Management Associate
● Spearheaded the execution of a $16 million purchase order (LPO) for our client, McGraw Hill, ensuring timely delivery and strict adherence to procurement protocols.
● Directed the simultaneous management and completion of four procurement projects within specified deadlines by streamlining Requests for Quotations (RFQs) and Letters of Intent (LOIs) processes to secure vendor commitments.
● Collaborated with warehouse teams to place and fulfill purchase orders (LPOs) promptly, maintaining alignment with internal Purchase Authorization Forms (PAFs).
● Conducted comprehensive market research to identify alternative vendors, negotiating cost-effective and quality options for new and existing products.
● Maintained accurate inventory records and ensured proper documentation in line with LOIs and PAFs.
● Monitored and tracked purchase orders (LPOs), fostering communication with vendors and warehouse teams to ensure schedule compliance and adherence to service level agreements.
● Collaborated with my manager to prepare and finalize export documentation, ensuring accuracy and compliance with international shipping regulations.
May 2021 - June 2022
Impactguru, Kochi- Business Development Associate
● Engaged prospective clients and customers to promote the company's services and offerings.
● Designed & implemented fundraiser campaigns, successfully aiding customers in achieving financial goals.
● Conducted follow-ups with prospective clients to build and maintain strong customer relationships.
September 2016 – May 2019
Malabar Marbles & Granites, Manjeri – Management Trainee (Procurement & Sales)
● Assisted in the procurement operations and helped in sourcing high quality materials to meet business needs & specifications.
● Cultivated & maintained strong vendor relationships.
● Collaborated with the sales team to understand customer requirements, align inventory planning and ensure on-time material delivery.
Skills
• Procurement & Supply Chain Management: Expertise in end-to-end procurement, sourcing, contract negotiation, and supplier management
• Inventory & Warehouse Management: Proficient in inventory control, stock replenishment, and warehouse operations to ensure timely availability and cost-efficiency
• Data Management & SAP: Advanced skills in Ms-Excel which assists in strong data analysis and reporting capabilities, alongside SAP-MM for procurement & materials management.
• Vendor & Supplier Relationship Management: Skilled in managing vendor performance, developing supplier partnerships, and executing supplier negotiations to optimize costs and quality.
• Negotiation & Communication: Strong negotiation skills with a focus on cost reduction, as well as clear and effective communication with internal teams and external stakeholders.
• Project Management & Organizational Skills: Capable of coordinating cross-functional teams, managing timelines, and driving organizational efficiency through meticulous planning and execution.
Education
● MBA master's degree in Supply Chain Management - 2021
GIBS, Bengaluru
● BTech degree in Computer Science & Engineering - 2016
AVIT, Chennai
● Higher secondary education- 2010
MES Indian School, Qatar
Languages
● Fluent in English & Malayalam
● Proficient in Reading, Writing & Speaking Arabic
● Conversant in Hindi
Certifications
● Logistics & Supply Chain Management from Sidhah.com
● Microsoft Excel - from Beginner to Advanced from Udemy.com
● Microsoft Excel - Data Analytics Power Query and PivotTables
● SAP Materials Management from Udemy.com
● International Logistics & Transportation in Supply Chain from Udemy.com
Personal details
● Nationality: Indian
● Gender: Male
● D.O.B: March 10, 1992
● Visa type: Visit
------------------------------
First Name: Misab
E-Mail Address: misabtp.1992@gmail.com
Country: United Arab Emirates
Phone: +971581331660
Current Job Designation: SCM Associate
Job Designation Applying For: Procurement
Total Years of Experience: 5
Copy your Resume / CV in this box: Misab bin Abdul Aziz
Supply Chain Management Associate
Email: misabtp.1992@gmail.com
Place: Deira, Dubai
Mob: +971-581331660
LinkedIn: https://www.linkedin.com/in/misab-abdul-aziz/
Professional Summary
Supply Chain Management Associate with 5+ years of experience in procurement, vendor management, and process optimization. Skilled in managing high-value projects, ensuring compliance, and delivering timely results. Fluent in Arabic and adept at collaborating in multicultural environments.
Experience
July 2022 - Oct 2024
Yardstick Educational Initiatives Pvt. Ltd, Hyderabad- Supply Chain Management Associate
● Spearheaded the execution of a $16 million purchase order (LPO) for our client, McGraw Hill, ensuring timely delivery and strict adherence to procurement protocols.
● Directed the simultaneous management and completion of four procurement projects within specified deadlines by streamlining Requests for Quotations (RFQs) and Letters of Intent (LOIs) processes to secure vendor commitments.
● Collaborated with warehouse teams to place and fulfill purchase orders (LPOs) promptly, maintaining alignment with internal Purchase Authorization Forms (PAFs).
● Conducted comprehensive market research to identify alternative vendors, negotiating cost-effective and quality options for new and existing products.
● Maintained accurate inventory records and ensured proper documentation in line with LOIs and PAFs.
● Monitored and tracked purchase orders (LPOs), fostering communication with vendors and warehouse teams to ensure schedule compliance and adherence to service level agreements.
● Collaborated with my manager to prepare and finalize export documentation, ensuring accuracy and compliance with international shipping regulations.
May 2021 - June 2022
Impactguru, Kochi- Business Development Associate
● Engaged prospective clients and customers to promote the company's services and offerings.
● Designed & implemented fundraiser campaigns, successfully aiding customers in achieving financial goals.
● Conducted follow-ups with prospective clients to build and maintain strong customer relationships.
September 2016 – May 2019
Malabar Marbles & Granites, Manjeri – Management Trainee (Procurement & Sales)
● Assisted in the procurement operations and helped in sourcing high quality materials to meet business needs & specifications.
● Cultivated & maintained strong vendor relationships.
● Collaborated with the sales team to understand customer requirements, align inventory planning and ensure on-time material delivery.
Skills
• Procurement & Supply Chain Management: Expertise in end-to-end procurement, sourcing, contract negotiation, and supplier management
• Inventory & Warehouse Management: Proficient in inventory control, stock replenishment, and warehouse operations to ensure timely availability and cost-efficiency
• Data Management & SAP: Advanced skills in Ms-Excel which assists in strong data analysis and reporting capabilities, alongside SAP-MM for procurement & materials management.
• Vendor & Supplier Relationship Management: Skilled in managing vendor performance, developing supplier partnerships, and executing supplier negotiations to optimize costs and quality.
• Negotiation & Communication: Strong negotiation skills with a focus on cost reduction, as well as clear and effective communication with internal teams and external stakeholders.
• Project Management & Organizational Skills: Capable of coordinating cross-functional teams, managing timelines, and driving organizational efficiency through meticulous planning and execution.
Education
● MBA master's degree in Supply Chain Management - 2021
GIBS, Bengaluru
● BTech degree in Computer Science & Engineering - 2016
AVIT, Chennai
● Higher secondary education- 2010
MES Indian School, Qatar
Languages
● Fluent in English & Malayalam
● Proficient in Reading, Writing & Speaking Arabic
● Conversant in Hindi
Certifications
● Logistics & Supply Chain Management from Sidhah.com
● Microsoft Excel - from Beginner to Advanced from Udemy.com
● Microsoft Excel - Data Analytics Power Query and PivotTables
● SAP Materials Management from Udemy.com
● International Logistics & Transportation in Supply Chain from Udemy.com
Personal details
● Nationality: Indian
● Gender: Male
● D.O.B: March 10, 1992
● Visa type: Visit
------------------------------
Candidate
------------------------------
First Name: Francois Hudson
E-Mail Address: Francois.hudson111@gmail.com
Country: South Africa
Phone: + 27 823614707
Current Job Designation: Self
Job Designation Applying For: Hotel or restaurant management position
Total Years of Experience: 25 +
Copy your Resume / CV in this box:
Francois Hudson
Hospitality & Tourism management and, Cheffing
Profile
I am a dedicated and hardworking professional with passion, energy
and enthusiasm for all that I do. I excel in all things hospitality and the challenges that come with both everyday management and long-term business strategies. I have a broad range of practical experience to contribute, and I take pride in opportunities to lead and guide those around me whilst at the same time continuing to learn from those with unique experiences and knowledge. I have taken the time to extend my skill set with a broad range of interests and abilities and am committed to ongoing professional development to ensure I am always best prepared to adapt to the new opportunities I embrace. I am excited to contribute my years of acquired skills, experience and knowledge whilst continuing to strive for better outcomes, creative solutions and efficient practice. Inspired to motivate others.
Employment History
General Manager and Operations Consultant, Zulla Parks
Chebera Churchura National Park, Ethiopia.
Sep 2022 - Dec 2023
Zulla Parks is a new and the first of its kind in Ethiopia. There are currently three luxury lodges in various stages of construction. My key roles thus far have been setting up and advising on all operational aspects of the running of the lodges. A large part to date has been making vision and designs functional and practical once they become operational. Setting up all operational, training and company procedures.
I'm currently doing consulting on a freelance basis and am not under any contractual obligation.
General Manager at Becks Safari Lodge at Karongwe Private Game Reserve, Limpopo Province, South Africa.
Feb 2022 - Sep 2022
Tasked with reopening Karongwe Portfolio's flagship 5 Star Lodge, Becks after an extended Covid shut down. I Managed all day-to-day lodge operations, finances, capex, and maintenance. All guest activities, hosting, reservations and all aspects with regards to guest's experience. I introduced staff training programs and development.
Events Manager & Head Chef at Pippa's Food, Johannesburg
October 2021 — Feb 2022
I'm involved in all aspects of the business from General Day to Day Management, Cheffing, Events, Film Shoots, Banquets and Private Dinning. I manage menu planning, costing, purchasing, and general staff. I manage the company accounts and assist with marketing. Services ranged from fine dining, silver service, to large banquets and exclusive private events.
Ass Food and Beverage Manager at St Francis Links, St Francis Bay
March 2020 — December 2020
At The Links I was managing a team of 50 staff in all F&B activities, including weddings, golf events, fine dining restaurant, bar, halfway house and all residential needs. I was closely involved with the Exco group with regards to budgets, forecasts and management. I also managed all maintenance in and around the club house and completed upgrades and new developments from rethatching to new kitchens ext.
Owner / Director at Kawandama Ranch and Stud, Malawi
January 2012 — January 2021
Start-up, developing and managing of a cattle and sheep stud ranch. Breed improvement program of local stock, export and import of animals - both privately and for government. Sales, marketing and general running of all business activities. I also operate a local farmer training program with over 50 independent farmers. The Ranch reached 700 cattle, 600 sheep, 200 of the in the stud program. I did consulting for various lodges, guest houses and restaurants during this time as well as private guiding in and around Malawi.
Managing Director at Citrefine Plantations Ltd, Malawi
January 2009 — January 2015
Start-up and managing of 6000 hectares of essential oil plantation in Northern Malawi. All operational aspects, Government contracts, compliance, purchasing, sales, accounts, audits and training. All day to day running. Complement of 600 staff. Director of an NGO operating in area
building of schools, IT centres, hospitals ext.
General Manager at Wilderness Safaris Botswana, Okavango Delta
January 2006 — November 2008
A luxury 20 bed lodge in the heart of the Okavango Delta, with a 10 bed trails camp. With 60 full time staff members and a 90% occupancy I had intense training courses for all lodge positions. In my time at Xigera I relocated a fly camp and played an active role in construction and back of house renovations. The lodge catered for many high profile guests
and maintaining a high standard of guest satisfaction was key to the operations. Being in a national park, all precautions had
to be taken from an environmental and conservation aspect. I did private guiding trips when possible.
Assistant Food and Beverage Manager at Selfridges & Co, London
January 2005 — January 2006
One of the largest and most exclusive department stores in Europe, with 23 restaurants, bars and cafes. This operation had over 320 staff members to coordinate across various units. From fine dining to oyster and cocktail bars, the margins and profit levels were excellent. Dealing with back and front of house staff, running workshops and training courses to optimize skills. This demanding and fast-growing operation was a great challenge and I gained excellent experience in retail strategy and planning.
Assistant Group Manager at Gastrodome Restaurants, London
January 2003 — January 2005
An up-market London Restaurant group with six establishments and over 100 staff members an average turnover of 90 000 Pounds a week. I was in control of all daily operations, purchasing, stock control, recruiting, IT and marketing. I headed the staff-training program and was then put in charge of all new operations. I successfully opened three new restaurants and reached targets before deadlines.
Food and Beverage Manager at Pecanwood Golf Estate, Hartbeespoort
May 2001 — November 2002
The third ranked golf course at the time in South Africa, Pecanwood had two restaurants, a Clubhouse, Executive Lounge and Boat Club. We could cater for up to 2500 delegates and, as part of a well-organized team, I oversaw the initial take-over and then all F&B operations. I learned valuable managerial skills here and enjoyed working in a sports related atmosphere.
Sous Chef at Carvers Restaurant, Johannesburg
March 2001 — December 2002
One of South Africa's top restaurants, catering for up to 180 diners, I was fortunate enough to start my chef training here, I had to learn in an intense hands-on kitchen. The experience here was invaluable and I ended as sous chef. I had a hand-picked team of 18 chefs, part of my role was designing of menus and costing.
Education
Hotel And Restaurant Management, The Swiss Hotel School, Johannesburg
January 2001 — December 2002
Graduated With High Honours
Wine Science, The Swiss Hotel School, Johannesburg
June 2000 — December 2000
Graduated with High Honours
Chef's Apprenticeship, Carvers, Johannesburg
March 2001 — December 2003
Graduated With Honours
References
References available upon request
Details
Muizenberg, Cape Town
Maputo, Mozambique.
Cell: + 27 82 361 4707
WhatsApp: + 27 61 532 0121
Francois.hudson111@gmail.com
Date / Place of birth
1982/06/09
South Africa
Nationality
South African
Driving license
Yes PDP
Skills
Fast Learner
Ability to Work Under Pressure
Problem Solving
Project Management
Critical thinking and problem solving
Hobbies
Nature Sport Travel
Languages
English
Afrikaans
Basic
German / French / Flemish
------------------------------
First Name: Francois Hudson
E-Mail Address: Francois.hudson111@gmail.com
Country: South Africa
Phone: + 27 823614707
Current Job Designation: Self
Job Designation Applying For: Hotel or restaurant management position
Total Years of Experience: 25 +
Copy your Resume / CV in this box:
Francois Hudson
Hospitality & Tourism management and, Cheffing
Profile
I am a dedicated and hardworking professional with passion, energy
and enthusiasm for all that I do. I excel in all things hospitality and the challenges that come with both everyday management and long-term business strategies. I have a broad range of practical experience to contribute, and I take pride in opportunities to lead and guide those around me whilst at the same time continuing to learn from those with unique experiences and knowledge. I have taken the time to extend my skill set with a broad range of interests and abilities and am committed to ongoing professional development to ensure I am always best prepared to adapt to the new opportunities I embrace. I am excited to contribute my years of acquired skills, experience and knowledge whilst continuing to strive for better outcomes, creative solutions and efficient practice. Inspired to motivate others.
Employment History
General Manager and Operations Consultant, Zulla Parks
Chebera Churchura National Park, Ethiopia.
Sep 2022 - Dec 2023
Zulla Parks is a new and the first of its kind in Ethiopia. There are currently three luxury lodges in various stages of construction. My key roles thus far have been setting up and advising on all operational aspects of the running of the lodges. A large part to date has been making vision and designs functional and practical once they become operational. Setting up all operational, training and company procedures.
I'm currently doing consulting on a freelance basis and am not under any contractual obligation.
General Manager at Becks Safari Lodge at Karongwe Private Game Reserve, Limpopo Province, South Africa.
Feb 2022 - Sep 2022
Tasked with reopening Karongwe Portfolio's flagship 5 Star Lodge, Becks after an extended Covid shut down. I Managed all day-to-day lodge operations, finances, capex, and maintenance. All guest activities, hosting, reservations and all aspects with regards to guest's experience. I introduced staff training programs and development.
Events Manager & Head Chef at Pippa's Food, Johannesburg
October 2021 — Feb 2022
I'm involved in all aspects of the business from General Day to Day Management, Cheffing, Events, Film Shoots, Banquets and Private Dinning. I manage menu planning, costing, purchasing, and general staff. I manage the company accounts and assist with marketing. Services ranged from fine dining, silver service, to large banquets and exclusive private events.
Ass Food and Beverage Manager at St Francis Links, St Francis Bay
March 2020 — December 2020
At The Links I was managing a team of 50 staff in all F&B activities, including weddings, golf events, fine dining restaurant, bar, halfway house and all residential needs. I was closely involved with the Exco group with regards to budgets, forecasts and management. I also managed all maintenance in and around the club house and completed upgrades and new developments from rethatching to new kitchens ext.
Owner / Director at Kawandama Ranch and Stud, Malawi
January 2012 — January 2021
Start-up, developing and managing of a cattle and sheep stud ranch. Breed improvement program of local stock, export and import of animals - both privately and for government. Sales, marketing and general running of all business activities. I also operate a local farmer training program with over 50 independent farmers. The Ranch reached 700 cattle, 600 sheep, 200 of the in the stud program. I did consulting for various lodges, guest houses and restaurants during this time as well as private guiding in and around Malawi.
Managing Director at Citrefine Plantations Ltd, Malawi
January 2009 — January 2015
Start-up and managing of 6000 hectares of essential oil plantation in Northern Malawi. All operational aspects, Government contracts, compliance, purchasing, sales, accounts, audits and training. All day to day running. Complement of 600 staff. Director of an NGO operating in area
building of schools, IT centres, hospitals ext.
General Manager at Wilderness Safaris Botswana, Okavango Delta
January 2006 — November 2008
A luxury 20 bed lodge in the heart of the Okavango Delta, with a 10 bed trails camp. With 60 full time staff members and a 90% occupancy I had intense training courses for all lodge positions. In my time at Xigera I relocated a fly camp and played an active role in construction and back of house renovations. The lodge catered for many high profile guests
and maintaining a high standard of guest satisfaction was key to the operations. Being in a national park, all precautions had
to be taken from an environmental and conservation aspect. I did private guiding trips when possible.
Assistant Food and Beverage Manager at Selfridges & Co, London
January 2005 — January 2006
One of the largest and most exclusive department stores in Europe, with 23 restaurants, bars and cafes. This operation had over 320 staff members to coordinate across various units. From fine dining to oyster and cocktail bars, the margins and profit levels were excellent. Dealing with back and front of house staff, running workshops and training courses to optimize skills. This demanding and fast-growing operation was a great challenge and I gained excellent experience in retail strategy and planning.
Assistant Group Manager at Gastrodome Restaurants, London
January 2003 — January 2005
An up-market London Restaurant group with six establishments and over 100 staff members an average turnover of 90 000 Pounds a week. I was in control of all daily operations, purchasing, stock control, recruiting, IT and marketing. I headed the staff-training program and was then put in charge of all new operations. I successfully opened three new restaurants and reached targets before deadlines.
Food and Beverage Manager at Pecanwood Golf Estate, Hartbeespoort
May 2001 — November 2002
The third ranked golf course at the time in South Africa, Pecanwood had two restaurants, a Clubhouse, Executive Lounge and Boat Club. We could cater for up to 2500 delegates and, as part of a well-organized team, I oversaw the initial take-over and then all F&B operations. I learned valuable managerial skills here and enjoyed working in a sports related atmosphere.
Sous Chef at Carvers Restaurant, Johannesburg
March 2001 — December 2002
One of South Africa's top restaurants, catering for up to 180 diners, I was fortunate enough to start my chef training here, I had to learn in an intense hands-on kitchen. The experience here was invaluable and I ended as sous chef. I had a hand-picked team of 18 chefs, part of my role was designing of menus and costing.
Education
Hotel And Restaurant Management, The Swiss Hotel School, Johannesburg
January 2001 — December 2002
Graduated With High Honours
Wine Science, The Swiss Hotel School, Johannesburg
June 2000 — December 2000
Graduated with High Honours
Chef's Apprenticeship, Carvers, Johannesburg
March 2001 — December 2003
Graduated With Honours
References
References available upon request
Details
Muizenberg, Cape Town
Maputo, Mozambique.
Cell: + 27 82 361 4707
WhatsApp: + 27 61 532 0121
Francois.hudson111@gmail.com
Date / Place of birth
1982/06/09
South Africa
Nationality
South African
Driving license
Yes PDP
Skills
Fast Learner
Ability to Work Under Pressure
Problem Solving
Project Management
Critical thinking and problem solving
Hobbies
Nature Sport Travel
Languages
English
Afrikaans
Basic
German / French / Flemish
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