Candidate

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First Name: Faisal Rizwan
E-Mail Address: faisalrizwan9@gmail.com
Country: India
Phone: 9711296786
Current Job Designation: Associate Director
Job Designation Applying For: Associate Director
Total Years of Experience: 17
Copy your Resume / CV in this box: Faisal Rizwan
Address: Delhi, NCR - India
Mobile: +919711296786
Email: faisalrizwan9@gmail.com
LinkedIn: www.linkedin.com/in/faisal-rizwan-54695737
Targeted Roles: Sourcing and Procurement, Contract Management, Supplier Management and Risk Management
CORE COMPETENCIES
• Strategic Sourcing and Procurement • IT and Non-IT Procurement • Contract Management • Supplier Relations • Risk Assessment •
Contract Negotiations • RFQs / RFPs • Purchase Orders • Cost Optimization • Client Relationship Management • Reporting and
Analytics • Process Excellence • Annual Procurement Budgets • Spend Management • E-procurement • Order Management •
Compliance Management • P2P, S2C and O2C • People Management
PROFILE SUMMARY
• Goal-driven, future-focused professional with 17 years of experience in Supply Chain Management - Source to Pay (S2P),
Procure to Pay (P2P), Spend Management, Supplier Performance Analysis, Cost Saving, Cost Avoidance and Negotiations, eSourcing, Procurement, Contract Management
• Strong relationship builder with business stakeholders and leadership teams across geographies and departments; presented
changes, issues, risks and contingency plans; excellent in completing pre-tender obligations, study of contractual conditions,
project cost analysis including considering cost impact of techno-commercial conditions
• Strategic Planner involved in establishing short-term and long-range planning and budget development of the company to
support global sourcing and Purchasing strategy; expertise in identifying the Technical and Price Specifications of the
Contracts, analysing the same for the prequalification stage and on that basis deciding its acceptance or rejection
• Resourceful professional implemented supplier partnership programs that provided competitive advantage while ensuring
premium quality supply and a reduction of total system costs, developed overarching global sourcing strategy with a focus on
transforming the procurement function into a value creation group
• Effective Liaison with Legal to prepare and discuss the redline language on the contract, negotiate Legal, commercial, Service
Level Agreements (SLA's), Service Level Objectives (SLO's) and pricing with suppliers. Lead negotiation of Master Service
Agreement (MSA) with the help of Legal contract Playbook
• People Management skills including Performance Management, Goals/ Target setting, Appraisal Management, Attrition
Management and Carrer Development
AREA OF EXPERTISE
Global Sourcing and Procurement: Implementing key procurement/ contracting strategies and ensuring that strategies and plans are
aligned with project requirements in the best interests of the Company. Experience in capacity building of procurement and
transformation within codes of conduct
Supplier Management: Developing suppliers, arranging best value from the annual spend. Improving supplier performance through
the supplier appraisal and supplier pre-qualification program. Development of tools and methodologies to support supplier diversity
Techno-commercial Operations: Preparing, distributing, and analyzing responses to RFx (RFI, RFP, RFQ) and ensures Statements of
Work (SOW), Scope or Service/Supply and service agreements are delivering the best value. Establishing legal and commercial
contract terms & conditions; partnering with legal to execute contracts with suppliers
Contract Management: Negotiating with the short-listed suppliers, getting the desired Legal, Business and Commercial terms agreed
in time and awarding the work in compliance with approved Federal/ Government and company policies
Client Relationship Management: Building and maintaining healthy relationships with strong clients as well as making potential new
clients. Giving presentations to clients about new services provided by the company. Meeting them or scheduling regular meetings to
understand their procurement requirements. Developed multi-year roadmap for Sourcing and Procurement which aligns with
organisation and stakeholder's plan in key business areas
Continuous Improvement: Working with team's post projects to identify continuous improvement initiatives. Identifying costs drivers
to increase cost awareness and influence cost consciousness. Observing, pursuing and managing demand management opportunities
to enhance operational effectiveness, interfacing with cross-functional teams. Establishing commercial contract terms & conditions
NOTABLE ACCOMPLISHMENTS ACROSS THE CAREER
• Accomplished the Labor rate project and implemented Labor Rate card in the system for IT Labor category in MetLife Spend size
$1.2 B with savings of $20 MM
• Performed Category Planning – Supplier Segmentation, Spend Distribution, Enterprise Level Discount Program and Demand
Management for the IT/NON-IT categories
• Successfully implemented of Data Security & TCPA (Telephone Consumer Protection Act) with large scale BPO suppliers
• Successfully implemented Blanket Purchase Order for routine purchase i.e. Electronic Reference Material
• Successfully implemented Pilot Service Agreement in partnership with Legal, taking risk & compliance into consideration
CURRENT WORK EXPERIENCE
Associate Director: (Category/ Team Manager): Optum Global Solutions / United Health Group – Since July 2018
(Ariba OnDemand, ServiceNow, Gartner, PeopleSoft Financials, DataVault (Tableau), SharePoint and ServiceNow, Power BI
• Assisting in Relationship Management, Sourcing Strategy and Solutioning teams during the internal sales process
• Developing presentations/ collaterals to support the sourcing decision-making process
• Developing and maintaining a repository of case studies, market benchmarks, and examples of sourcing options
• Create and provide analysis of sourcing performance and operational data used to facilitate management decisions
• Conducting RFx and Reverse Auction through the e-sourcing module of SAP/ ARIBA as per business needs
• Handled the first ever project in UHG/Optum for Pilot Service Agreement with legal guidance
• Contributing in co-terming of contracts which includes MSOW, SOWs, amendment, order forms/ change orders and contract
Remediation for existing suppliers
PREVIOUS WORK EXPERIENCE
Unit Manager: (Category Manager): MetLife – May 2013 to July 2018
(ERP and Software: Ariba OnDemand, Beeline, PeopleSoft Financials, DNBi, Hoovers, IBIS World and Forrester)
• Performed strategic sourcing to ensure company gets the best value from the annual spend through its suppliers
• Collaborated and negotiated with Supplier, finding Alternate Suppliers, Discounting, Rebate Structures, Terms & Conditions
• Created champion Vs challenger environment for IT giants i.e., TCS, Capgemini, Cognizant, Infosys, Accenture and Wipro
• Played key role in the successful Transitions of Global Procurement processes from USA to Asian countries
• Risk Assessment Matrix (RAMx) / Inherent Risk Questionnaire (IRQ) of the service/ product to be availed
• Conducting Due Diligence and Z score performance of selected suppliers
Process Specialist: Infosys Ltd. – July 2011 to May 2013
• Risk Assessment and Compliance Management on selected suppliers
• Review and negotiate contracts: Master Product/ Service Agreement, SOW, Amendment, Change order and Order Form
Team Leader: Tech Mahindra Ltd. – Nov 2007 to June 2011
• Order Management (Telecom product, booking technician, negotiation with supplier on Product specification/price and timeline)
AWARDS AND RECOGNITIONS
• Procurement Excellence – Global Certificate of Recognition by CPO (2015)
• Met Blue award for procurement Excellence by MD/ SVP (2015)
• Torchbearer award for phenomenal work performance in the year 2014 and 2016 (MetLife)
• Star award to achieve highest managed savings in the year 2012 (Infosys BPO)
• Star performance for the year 2008 and 2010 (Tech Mahindra)
EDUCATION DETAILS
• CPSM Institute for Supply Management (In progress)
• LEAN Six Sigma Green Belt Certified in 2017 (IDOV method)
• Agile Project Management Foundation, APMG International in 2017
• SPSM (Next Level Purchasing) in 2016
• Effective Supply Chain Management from FORE School of Management, New Delhi in 2015
• Executive Skills Development Program, Human Resource Management from IIM, Lucknow in 2014
• MBA (Operations) from the Institute of Management and Technology, CDL in 2013
• B. Com from Delhi University in 2010
PERSONAL DETAILS
• Date of Birth: 15th January 1986
• Nationality: Indian
• Languages: English, Arabic (International Lingua Institute)
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