Candidate

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First Name: Md shahbaz
E-Mail Address: mdshahbazaslami78678900@gmail.com
Country: India
Phone: 6206776340
Current Job Designation: Novotel Candolim Goa fnb associates
Job Designation Applying For: As a waiter
Total Years of Experience: 2
Copy your Resume / CV in this box: Curriculum Vitae
Md Shahbaz
At +Post Bhapura Bhawanipur Darbhanga Bihar (India)
E-mail:mdshahbazaslami78678900@gmail.com.
Contact No - +91 7369924997
Whatsapp no - +91 6206776340
Profile:-
Being GSA managing daily F&B SERVICES operations and managing restaurant and room services having experience in f&b service.

Career Objective:
To serve and contribute to an organization that provides an opportunity to integrate my conceptual and interpersonal skills and provide a platform to learn and grow with the organization.

Academic Qualification:
• Completed my 3th Year of B.Sc (HHA) from Maharishi Markandeshwar University of Mullana Ambala Haryana. Grade A++
• Completed 12th with 60% in Science Stream from Bihar Board.
• Completed 10th with 53% from Bihar Board

Industrial Exposure:
• 6 Months Training in all departments in Hotel Park Plaza.

Working Experience :
• Guest Service Associate( F&B SERVICE) at Novotel Candolim , Goa.
From January 2024– Current
▪ Greet customer as they arrive and make adjustments for the seating preferences.
▪ Offer welcome drinks and menu to the customers.
▪ Making sure the orders are delivered on time to the guest.
▪ Ensure quality, quantity and accuracy of order.
▪ Knowledge of proper sanitation, cleanliness and maintain safety protocols.
▪ Organizing food stations and tables as directed.
▪ Clean tables and ensure they are well maintained according to the standards.
▪ Best employee of the month At Novotel hotel 24 jun

• Guest Service Associate(F&B SERVICE) at The Pride Sun Village Resort & Spa Arpora Goa.
From October 2022 – October 2023.
▪ Also, to train my runner and keep an eye on his work.
▪ Taking an order correctly and punching the same in micros.
▪ Taking care of the outlet.
▪ Ensuring that the order arrives on time.
▪ Presenting bill once guest ask for.
▪ Working as a shadow supervisor.
▪ Preparing training schedule to conduct training sessions. ▪ Making requisition for daily operational items.



Startegy
• Defining and maintaining high level of hygiene standards in the cutlery & crockery items and operations at same time making others to follow the same.
• Supporting Resort Manager in establishing and improving the system and procedures for successful implementation.
• Define food & beverage standard regarding the quality of products and services.
• Developed New concept of F&B Service methods to achieve organization objectives.
• Foster team spirit and provide training to team members.
• Maintaining and keeping strict vigil on F&B Service departmentation and records.
• Developed and maintain productive and synergetic relationship with team members.


Computer skills:
• Working knowledge of the basic computer operations on various operating systems.
• MS-Office: - Word/Excel/Power point/Publisher
• Internet browsing & E-mail/outlook.
• Basic knowledge of SAP software using in F&B service department.
Personal Information
• Name : Md Shahbaz
• Father's Name : Md Aslam
• Address : At+Post Bhapura Bhawanipur Darbhanga Bihar (INDIA)
• E-mail : mdshahbazaslami78678900@gmail.com
• Contact Nos. : +91 7369924997
• Date of Birth : January 14th July 1999

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