Candidate

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First Name: Lucy
E-Mail Address: nambuyalucy799@gmail.com
Country: Kenya
Phone: 0112322283
Current Job Designation: Lecturer
Job Designation Applying For: front desk agent
Total Years of Experience: 1 year
Copy your Resume / CV in this box: LUCY NAMBUYA
Phone: +254112322283
Email: nambuyalucy799@gmail.com
PROFESSIONAL SUMMARY
Motivated Social Work graduate (Second Class Upper Division) from the Catholic University of Eastern Africa with over one year of experience in community-based organizations and hospital attachment. Skilled in case management, counselling, community outreach, program planning, and psychosocial support. Experienced in working with vulnerable populations and multidisciplinary teams.
EDUCATION
Bachelor of Arts in Social Work (Second Class Upper Division)
Catholic University of Eastern Africa, Eldoret | 2020–2024
KCSE (C+) - Kolanya Girls High School | 2014–2018
KCPE (354 Marks) - Kajei Primary School | 2006–2013
PROFESSIONAL EXPERIENCE
Lecturer at Cambridge Universal college 2026 (January-march)
Teaching Social Work, Criminology and counseling
• Teaching Emotional awareness
• Building self-Esteem Awareness
• Improving communication skills
• Managing stress and anxiety
• Providing Guidance and Mentorship

Customer care at micro-wifi hypernet company as a customer care 2025 (July-Dec)
• Responding to customer inquiries – Answering customers' questions about products or services.
• Handling customer complaints – Listening to problems and providing appropriate solutions.
• Providing product or service information – Explaining features, prices, and how to use products or services.
• Processing orders and transactions – Assisting customers with purchases, payments, returns, or exchanges.
• Maintaining customer records – Keeping accurate records of customer interactions and feedback.

Marketing & Planning Manager - Okoa Jamie Arts Initiatives (OJAI) | (2023–2026)
• Coordinated community programs from planning to implementation
• Led outreach and mobilization activities in organizing youth programs and activities by providing education training and offering counseling and guidance.
• Led youth leadership training programs ,mentorship programs and youth participation in community programs.
• Strengthened organizational visibility through marketing strategies
• Prepared reports and maintained project documentation
• Collaborated with stakeholders and community partner

Trainee – Nawiri Project, Moi Teaching and Referral Hospital (MTRH) | May–Aug 2023
• Conducted case assessments and client follow-ups
• Provided counselling and psychosocial support
• Managed client health records confidentially
• Worked with multidisciplinary healthcare teams
• Supported clients with mental health challenges
KEY SKILLS
Case Assessment & Management | Counselling & Psychosocial Support | Community Outreach & Mobilization | Program Planning & Implementation | Documentation & Reporting | Mental Health Support | Monitoring & Evaluation | Research & Data Analysis
SOFT SKILLS
Communication | Empathy | Teamwork | Leadership | Problem-Solving | Adaptability | Time Management
KEY ACHIEVEMENTS
• Successfully implemented community outreach programs at OJAI
• Improved client follow-up systems during hospital attachment
• Enhanced organizational visibility through structured marketing strategies
• Maintained accurate and ethical client documentation
HOBBIES
Volunteering | Reading & Research | Mentoring | Creative Arts | Sports & Fitness
REFEREES
MRS. ANN MOROGO
Principal Medical Social Worker, Uasin Gishu County
Phone: 254715005593
Email: annmorogo@mtrh.go.ke
MR. MAXWEL KUTONDO
Chairman, OJAI, Uasin Gishu County
Phone: 254758388504
Email: Maxwelkutondo@gmail.com
MR. ROBERT AKAMA
HR CAMBRIDGE, Uasin Gishu County
Phone;0719753420

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