Candidate

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First Name: NILESH S. SHIRISHKAR
E-Mail Address: shirishkarnilieshs@gmail.com
Country: India
Phone: 09702550301
Current Job Designation: Storekeeper Supervisor
Job Designation Applying For: Senior Supply Chain Manager
Total Years of Experience: 12
Copy your Resume / CV in this box: NILESH S. SHIRISHKAR
Storekeeper | Warehouse Supervisor | Supply Chain Professional

Location: Mumbai, India
Contact: +91-9702550301
Email: shirishkarnilieshs@gmail.com
LinkedIn: www.linkedin.com/in/nilieshsshirishkar



PROFESSIONAL SUMMARY
Detail-oriented Storekeeper and Supply Chain Professional with over 12 years of progressive experience spanning inventory management, offshore rig operations, customer service, and technical support across India and the UAE. Demonstrated expertise in GRN processing, FIFO/LIFO compliance, inbound/outbound logistics, stock dispatch, RGP/NRGP tracking, QC coordination, and audit support within fast-paced retail and industrial environments. Proven ability to supervise store operations, manage documentation accuracy, coordinate with vendors and procurement teams, and maintain zero-variance stock records. Holds a valid passport through 2027, is immediately available for relocation, and is committed to delivering operational excellence in line with UAE industry standards.

CORE COMPETENCIES
Inventory Management & Stock Control, GRN & Documentation Control, FIFO / LIFO Compliance, Inbound / Outbound Logistics, Warehouse & Store Operations, RGP / NRGP Tracking, Material Receiving & Verification, Quality Control Coordination, ERP / CRM Systems & Postings, Vendor & Procurement Coordination, Stock Reconciliation & Audit Support, Safety Compliance (HSE), Tagging, Labeling & Barcoding, Microsoft Office Suite.
PROFESSIONAL EXPERIENCE
Star Home Supermarket, Mumbai, India August 2022 – Present
Storekeeper Supervisor
• Receive and verify supplier deliveries against invoices and purchase orders, ensuring quantity/quality accuracy before GRN processing.
• Supervise unloading, sorting, and systematic placement of stock into designated storage zones (dry, chilled, frozen) for optimized retrieval.
• Coordinate with the QC team to inspect inward materials, segregate damaged or expired items, and process returns/wastage per policy.
• Enforce strict FIFO compliance across all perishable and non-perishable categories to minimize spoilage and reduce shrinkage losses.
• Conduct daily, weekly, and monthly stock counts; reconcile variances in the inventory system; and provide full audit support documentation.

Tech Mahindra (THREE UK), Mumbai, India October 2019 – July 2022
Customer Retention Advisor
• Managed inbound and outbound customer calls for cancellations, upgrades, and new sales, consistently meeting monthly KPIs.
• Resolved complex customer complaints and account issues by diagnosing root causes and delivering accurate, timely solutions.
• Executed strategic retention techniques by reselling policy benefits and value-added services to at-risk subscribers.
• Maintained CRM records with accurate account updates, contract setups, and interaction logs for seamless customer onboarding.
• Collaborated with cross-functional teams to ensure timely follow-ups on pending queries, improving overall customer satisfaction scores.

ADNOC Drilling (National Drilling Company), Abu Dhabi, UAE March 2012 – May 2018
Roustabout & Floorman / Roughneck – Offshore Cyber Rig
• Operated and supported pump systems, managed shale shaker tasks, and maintained a clean and organized rig floor during drilling operations.
• Inspected and maintained rig floor equipment including wire/fiber lines, slings, and lifting gear to ensure operational readiness.
• Enforced HSE safety protocols during all lifting operations and conducted pre-use safety checks on rig floor equipment daily.
• Assisted the H2S Engineer in executing rig floor procedures safely, ensuring full compliance with offshore hazardous gas protocols.
• Coordinated material movements and documented equipment usage logs to support accurate offshore inventory and asset tracking.




Dell – Sutherland, Mumbai, India


November 2010 – January 2012
Senior Technical Support Executive – Software Department
• Handled inbound technical support calls and delivered accurate software solutions to Dell customers across global markets.
• Diagnosed hardware/software issues, researched resolutions, and guided clients through step-by-step corrective procedures.
• Troubleshot workstation and LAN performance problems, ensuring minimal downtime and high first-call resolution rates.
• Recommended and upsold Dell products and services, contributing to revenue targets and enhanced customer experience.
• Documented all support interactions in the ticketing system, maintaining detailed records for escalation and quality review.

PROFESSIONAL CERTIFICATIONS
• Certified Soft Skills Trainer
• Certified Life Coach
• Diploma in Neuro-Linguistic Programming (NLP)

EDUCATION
• Bachelor of Science from Shridhar University - May 2011

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