Candidate

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First Name: GOVARDHAN M
E-Mail Address: govardhan.uae94@gmail.com
Country: India
Phone: 07092818465
Current Job Designation: | Senior – BPO Coordinator
Job Designation Applying For: Senior Logistics Coordinator
Total Years of Experience: 5
Copy your Resume / CV in this box: GOVARDHAN M
Senior Logistics & Freight Forwarding Professional

Location: Chennai, India
Phone: +91 7092818465
Email: govardhan.uae94@gmail.com
LinkedIn: https://www.linkedin.com/in/govardhan-mohan-1928793a2

D.O.B: 17-03-1996 | Nationality: Indian | Gender: Male

PROFESSIONAL SUMMARY
Results-driven Logistics and Freight Forwarding professional with 5+ years of progressive experience in international export/import operations, customs compliance, and end-to-end shipping documentation across global trade lanes. Demonstrated expertise in AMS, ISF-5, ISF-10, AFR, and E-Manifest filings for the United States, Canada, and Japan, with a strong command of ICEGATE, ODEX, and EDI platforms. Proven ability to coordinate seamlessly with shipping lines, overseas agents, vendors, and customers to ensure accurate, timely, and fully compliant cargo movements across FCL and LCL shipments. Adept at delivering operational excellence through process auditing, report generation, rate negotiation, and cross-functional team collaboration in fast-paced logistics environments.
KEY SKILLS
Export & Import Documentation (FCL & LCL), AMS, ISF-5 & ISF-10 Filing (US & Canada), AFR Filing (Japan), E-Manifest Filing (Canada), Bill of Lading – HBL & MBL Preparation, Customs Compliance – ICEGATE, ACD, ODEX, EDI Filing, Form 13, ODEX Portal, VGM Declaration & Container Booking, Shipment Tracking & Vessel Schedule Management, Rate Negotiation & Market Survey, Operations Reporting – Collections & Receivables, Client & Vendor Communication, JIRA Ticketing & Analytical Issue Resolution, MS Excel & MS Word (Advanced), AutoCAD (Proficient).
WORK EXPERIENCE
C.H. Robinson Worldwide Freight India Pvt. Ltd., India | Senior – BPO Coordinator | November 2024 – Present
• Filed AMS, ISF-5, and ISF-10 entries for shipments destined to the United States and Canada, ensuring full regulatory compliance with customs authorities.
• Executed E-Manifest submissions for Canada imports and AFR filings for Japan destinations, adhering strictly to prescribed filing deadlines.
• Conducted daily process audits using sampling methodology to identify operational discrepancies and implement timely corrective measures.
• Monitored vessel schedules on a regular basis, updating internal teams and customers to ensure proactive management of cargo timelines.
• Managed JIRA ticketing workflows, providing analytical solutions for global client queries and preparing comprehensive monthly performance reports.
Wiz Logtec India Pvt. Ltd., India | Lead Associate – Operations & Documentation | March 2022 – October 2024
• Administered end-to-end export documentation encompassing Bills of Lading, shipping instructions, AMS, ISF, and ACD customs filings for diverse trade routes.
• Coordinated with shipping lines, overseas agents, and vendors to facilitate timely documentation processing and seamless shipment release.
• Prepared HBL and MBL drafts, shipping pre-alerts, and commercial invoices with high accuracy to support smooth cargo transactions.
• Submitted Form 13 through the ODEX portal and maintained consistent follow-up communication with liner representatives for compliance assurance.
• Generated operational reports covering collections and overdue receivables for management review, and supported project rate negotiations and market surveys.
Pro Trans Exim Solutions Pvt. Ltd., India | Executive – Operations & Documentation | January 2020 – February 2022
• Processed export documentation including Bills of Lading, commercial invoices, packing lists, Certificates of Origin, and Letters of Credit for international shipments.
• Filed shipping bills via the ICEGATE platform, facilitating efficient customs clearance, container stuffing coordination, and smooth cargo release.
• Declared Verified Gross Mass (VGM) for containers in compliance with SOLAS regulations, ensuring legal readiness prior to vessel loading.
• Booked containers with shipping lines and tracked shipments from origin to final destination, maintaining accurate and up-to-date status records.
• Liaised with freight forwarders, port authorities, and transport teams to resolve documentation discrepancies and maintain uninterrupted cargo flow.
Swarag Shipping Service Pvt. Ltd., India | Executive – Operations & Documentation | March 2019 – December 2019
• Compiled pre- and post-shipment documentation sets, ensuring completeness, accuracy, and full compliance with customs and shipping line requirements.
• Interfaced with customers and transport teams to communicate real-time shipment updates and coordinate container movement across ports.
• Maintained accurate customer records and systematically updated shipment statuses in the internal tracking and operations management system.
• Supported senior operations executives in managing daily workflow volumes and adhering to critical documentation submission timelines.
• Verified shipping documents for correctness and regulatory compliance prior to submission, minimising errors and avoiding potential delays.
PROJECTS & SPECIAL INITIATIVES
Operations Process Audit Program | C.H. Robinson Worldwide Freight India Pvt. Ltd.
Designed and implemented a daily sampling-based process audit framework to monitor AMS, ISF, and E-Manifest filing accuracy. Identified recurring error patterns, coordinated corrective actions with the operations team, and contributed to improving overall filing compliance rates. Also assisted in developing onboarding and training materials for new team members.
Rate Negotiation & Market Survey Initiative | Wiz Logtec India Pvt. Ltd.
Participated in and supported end-to-end freight rate negotiation projects for FCL and LCL shipments across multiple trade lanes. Conducted comprehensive market surveys to benchmark competitive freight rates, contributed data-driven insights to management for cost optimisation, and assisted in securing favourable contracts with shipping lines and overseas agents.
EDUCATION
• Bachelor of Engineering in Electronics and Communication Engineering | Aalim Muhammed Salegh College of Engineering, Chennai, Tamil Nadu, India | 2013 – 2017


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