------------------------------
First Name: MANIKANTAN V
E-Mail Address: manikantanv001@gmail.com
Country: United Arab Emirates
Phone: +971528382289
Current Job Designation: Accountant
Job Designation Applying For: Accountant
Total Years of Experience: 2.5
Copy your Resume / CV in this box: To work in an organization where l can leverage my extensive experience in finance and accounting to
contribute to the growth and success of the business. Seeking a challenging role that allows me to utilize my
expertise in the field, so that I can continuously enhance my skills and knowledge in financial analysis,
planning, management to excel in my career and create value to the organization.
PROFILE
Over two years of experience in finance and accounts, proficient in Tally Prime ERP. Skilled in recording
daily financial transactions, including sales, purchases, payments, and receipts, in Tally ERP.
PROFESSIONAL EXPERIENCE
10/2024 – present HUNGERAVENUE INDIA PRIVATE LIMITED
Senior Accountant
•Petty Cash Expense Tracker- Tracking Petty cash expenses For Coffee
brewery Outlets - Including Franchise Outlets.
•Recurring Expense Tracker - Company Expenses.
•Creditors Payments, Invoice Related Works and Payments.
•Sales Calculations In Sales Tracker With Different dashboards.
•Collecting Royalty from Franchise and Bank Statement Reconciliation.
•Daily Transactions.
•Salary Related Works & Loan Tracker, Salary Slips.
•Tally- Recording Every single transactions and Reconciling With Bank
statement.
•E net Bank Transfers - Fund management.
•Gst Filling B2B, B2C.
04/2023 – 10/2024 Nippon Toyota Pvt Ltd
Accounts Executive
As a fresher to accounting field, I was able to get a wide
knowledge of business process and finance & accounting
field that gives a great foundation for the development of
my career.
Areas of expertise
• Preparation and posting of journal entries.
• Preparation of monthly and quarterly reconciliations.
• Preparation of daily, weekly and monthly reports using Excel.
• GL month end closing activities.
1 / 2
• Communicating with business customers.
• Generating reports from Tally.
• Preparation of purchase entry.
KEY SKILLS
Financial Accounting
Reconciliations
Excel
Word
Financial Reporting
Tally Prime
VLOOKUP
Power Point
Monthly Reporting
MS OFFICE
XLOOKUP
Communication
TECHNICAL SKILLS
Microsoft Office (Word, Excel, Outlook, Power point)
Tally Prime
CTDMS – Centralized Toyota Dealer Management System. Tally ERP
Google Sheets
E- Net Banking
Mybill Book
STRENGTHS
Decision making skills
Willingness to learn
Ability to think outside the box
Friendly disposition and a good team player
Flexible and easily adaptable to new environment
EDUCATION
Completed B Com (Mahatma Gandhi University, India)
Completed 12th(Higher Secondary) with 76.5% marks (2017-2019)
Completed 10th(High School) with 97% marks (2017)
------------------------------
Candidate
------------------------------
First Name: Kavesn Mano
E-Mail Address: mkaveshmano@gmail.com
Country: India
Phone: 86670 58691
Current Job Designation: Sorting Assistant - Clerk
Job Designation Applying For: Warehouse Manager
Total Years of Experience: 10
Copy your Resume / CV in this box: na
------------------------------
First Name: Kavesn Mano
E-Mail Address: mkaveshmano@gmail.com
Country: India
Phone: 86670 58691
Current Job Designation: Sorting Assistant - Clerk
Job Designation Applying For: Warehouse Manager
Total Years of Experience: 10
Copy your Resume / CV in this box: na
------------------------------
Candidate
------------------------------
First Name: Yavor
E-Mail Address: yavor.todorov@gmail.com
Country: Bulgaria
Phone: +359898400404
Current Job Designation: Telecom Director
Job Designation Applying For: Telecom Executive
Total Years of Experience: 25
Copy your Resume / CV in this box: YAVOR TODOROV M.Sc. P.Eng. PMP
+359898400404 yavor.todorov@gmail.com https://www.linkedin.com/in/yavor/
EXECUTIVE SUMMARY
High-achieving and seasoned telecom executive with a record of success driving market growth, reducing costs, and achieving customer satisfaction. Able to succeed in dynamic environments and skillfully manage multiple tasks relationships and communicating effectively at all levels. Developing and motivating skilled professionals, seeking to diversify wireless experience and advance career goals by taking on new challenges within the wireless industry. Vendor selection for key projects and solutions. Experienced in Network Rollouts, Strategies, Solution analyzes, New Services development and Emerging Technologies.
Build sound recommendations to Senior leadership on New Services and Network evolution roadmap.
Establish Technology roadmap in line with company needs and global technology trends
Managing expectations by setting clear goals, develop strategies, take decisions and establish processes and practices through transparent communication vertically and horizontally.
Create Vision and Strategy, with Customer's and Organization's needs in mind
Collaboration with Industry Partners and Research communities
Achieve Results and drive Positive change with Innovative ideas
Development of the business plan and lead its implementation
Senior Leadership Strategy & Service steering committee member
Professional Highlights
20+ years proven record of Progressive Leadership
New Products, Solutions and Strategies Evaluation and Deployment with 3+years view
New Services Case built, Evaluation and Commercialization
Regulatory relations and Spectrum analyzes, deployment strategies (600, 3.5GHz, 28GHz)
Operated with $200M+ Annual budget efficiently, $20M+ of savings due to finding cost effective solutions or negotiation
Summit Key Speaker – C-V2X, 5G & Autonomous transportation (700+ people audience)
Organized and Hosted 5G and beyond Technology Town hall (300+ people audience)
Working with leading researchers of developing platforms and solutioning Smart City, MEC and Network Slicing
SaaS engineering teams lead
Ensure effective use of company's resources and budget on technology investments to grow the business and service portfolio.
PROFESSIONAL EXPERIENCE
Company Strategy & Transformation Senior Expert
Yettel. • Jun 2022 –Now
Sofia, Bulgaria
• Product Manager for B2B clients
• Leading development and launching new products
• New Technology, Solutions & Features Advisory
• Company Strategy
• B2B Product Management
• Project Management
• ICT Products and Strategy development
• Wholesale product development
• B2C products evaluation and development
• Vendors evaluation and selection
• Strategic Planning & prioritization: Coordinate the development of the annual company strategy plan.
• Market Intelligence & Crisis Response: Closely monitor the telco market and geopolitical dynamics (e.g., EU vendor regulations). Evaluate threats to current infrastructure strategy and propose mitigation plans.
• M&A and Partnerships: Evaluate potential Mergers & Acquisitions and partnering models to accelerate digital transformation or fill capability gaps.
• Performance Monitoring: Synthesize KPIs from all company functions to track strategy implementation; provide "early warning" analyses to senior management regarding deviations.
• Cross-Functional Leadership: Facilitate communication of strategy execution status across the organization, breaking down silos between the Technical and Commercial divisions.
• Skills: Business Strategy • Product Management • B2B Marketing Strategy • ICT • IoT
Manager Strategy and New Technology & Solutions
Rogers Communications • Mar 2019 – August 2023
Toronto, Canada
Manage a team of 8 direct employees. Reporting to Director Strategy, and with dotted line reporting to VP Innovation
• Manage and support development of 5G architectural solutions and governing policies
• Liaison with Network and IT Management, Products/Business stakeholders, and Finance
• Deliver 3-5 year network and services evolution strategy
• Using 3 Horizons model for Service development
• Deliver Cloud based solutions (AWS, Azure) for MEC and 5GC
• Spectrum analyzes and deployment strategies (600, 3.5GHz, 28GHz etc.)
• Regulatory policies analyzes and network impact recommendation provided
• Lead RFx (i.e. RFP, RFI, RFQ, etc) processes with documenting and articulating the technical functions, requirements and features, identifying suitable vendors, assessing the suitability of the offerings, and selecting new technology platforms and/or vendors.
• Produce clear, well-crafted design project plans with specified tasks, milestones, and effort required against the desired service introduction and/or modifications to existing services.
• Provide and manage project level capital and operating budgets
• Ability to present information and advice internal and external customers on proposed architectures, strategies, products and/or solutions.
• Conduct regular coaching, development plans and annual reviews with team members
• Lead and support cross-functional interlock meetings with other team managers and their associated staff
• Working with leading Canadian researchers form University of BC and University of Waterloo of developing platforms and solutioning Smart City, MEC and Network Slicing
• Managing, negotiating and controlling projects and budgets, as well as external stakeholders with Customer and Organization needs in mind.
• Network Strategy and Architecture, including spectrum strategy, Internet of Things strategy (IoT), fixed and mobile/wireless network architecture.
Director Technology, Network and Strategy
WIND Mobile • 2009 –2018 (10 years)
Toronto, Canada
Manage a team of 40+ (8 direct) employees, Acting VP Wireless Technology. Reporting to VP Wireless/CTO
• New Technology, Solutions & Features testing and evaluation – LTE, VoLTE, CA,
• UMTS/ LTE Network Planning and Optimization- 2000+ Sites
• Successful Launch of 4 bands LTE technology National wide
• Successful Refarming of WCDMA spectrum to LTE on 2000+ sites
• 90% reduction on signaling between the LTE layers and 3G layer, tremendous cost saving for equipment expansion
• Provide cost effective solution after negotiation with Telecom equipment suppliers
• Customer Satisfaction improved by adding new features to the network, such as 4x4 MIMO and Cell Throughput increase
• Identify, analyze, and summarize existing industry research, academic work, industry practices and trends, make very high level strategic decisions in the areas of Wireless communications which slashed CAPEX for the Company
• Drive new Network Designs to utilize the available resources in the best possible way
• Managed Network KPIs inside agreed ranges during additional LTE layer introduced to the network
• 100% Success rate for complying with SC-6 and E911 government organizations requirements
• Lawful interception cases analyzes and Wireless advisor to the Superior Court
• Driver for markets lunches considering technical and commercial inputs and challenges
• Spectrum analyzes and deployment strategies (700, B4, B66, B7, B12 etc..)
• Regulatory policies analyzes and network impact recommendation provided
• Liaison in policy discussions with various Government agencies – CRTC, ISED, CSIS, Regional Police departments
• Cross-functional teams coordination for successful completion of complex projects
• M&A analytical team contributor with strong technical and business analytical skills
• Ensure world-class network and data center operations and management, network security, reliability, resilience and disaster recovery
• Managing cross-functional teams and Suppliers to deliver annual Rollout target (Site Acquisition, Deployment, Operation, Customer relation, Marketing teams)
Manager Radio Planning & Optimization / Project Manager
HUAWEI Technologies • Sep 2005 – Oct 2008
Sofia, Bulgaria
• • Leadership and Management of Mobile networks development projects;
• Successful Planning and tracking of the project activities;
• Management and motivation of team members;
• • Contacts with Client's High Management, Project status Reports delivering, Problem's solutions providing
• • Program performance measurement/analysis, strategic planning, comparative and risk management methodologies,
• • Project implementation and technical supervision of the subcontractors or service partners.
• Provide training to customers, subcontractors or service partners.
• • Excellent team spirit with good communications and interpersonal skills, experience working with cross-cultural teams
Team Leader, Network Planning
TELENOR • Sep 2001- Sep 2005
Sofia, Bulgaria
•RF Design; •Performance data analyze; •CHR data analyze; •KPI's ensuring; •Network performance report preparation and analyze; •Drive test, data analyze; •Customer problems analyze and solving; •Network expansion solutions find out; •Post-processing analyze; •Nominal planning; • Model Tuning; • Coverage planning; • Capacity planning •Documentation of optimization routine and processes; •Meeting with Subcontractors to resolve technical issues & etc. • Project Manager – Project for Regional Network coverage project;
EDUCATION & CREDENTIALS
Executive MBA • American University in Bulgaria • Expected graduation Apr. 2026
Master of Science and Engineer, Telecommunication Engineering • Technical University
Certifications: MBA Management & MBA Leadership / Project Manager Professional (PMP)
Professional Associations
Professional Engineer • Professional Engineers of Ontario (PEO) • 2011-present
Professional Project Manager (PMP) • Project Management Institute (PMI) • from 2011
Awards
Special Award for High Achieving Contribution during Wind Mobile Network Launch
Course Certificates
• MBA •Project Management •Six Sigma •Ethics in working environment •Conflict Resolution •Service Delivery Management •Mentum Planet • EMF Visual •Aircom Asset Prediction Tool • Couei XCap and XCal Tools• TEMS Investigation • MapInfo Professional •UMTS Advance •HSUPA parameters• LTE• VoLTE, 5G.
------------------------------
First Name: Yavor
E-Mail Address: yavor.todorov@gmail.com
Country: Bulgaria
Phone: +359898400404
Current Job Designation: Telecom Director
Job Designation Applying For: Telecom Executive
Total Years of Experience: 25
Copy your Resume / CV in this box: YAVOR TODOROV M.Sc. P.Eng. PMP
+359898400404 yavor.todorov@gmail.com https://www.linkedin.com/in/yavor/
EXECUTIVE SUMMARY
High-achieving and seasoned telecom executive with a record of success driving market growth, reducing costs, and achieving customer satisfaction. Able to succeed in dynamic environments and skillfully manage multiple tasks relationships and communicating effectively at all levels. Developing and motivating skilled professionals, seeking to diversify wireless experience and advance career goals by taking on new challenges within the wireless industry. Vendor selection for key projects and solutions. Experienced in Network Rollouts, Strategies, Solution analyzes, New Services development and Emerging Technologies.
Build sound recommendations to Senior leadership on New Services and Network evolution roadmap.
Establish Technology roadmap in line with company needs and global technology trends
Managing expectations by setting clear goals, develop strategies, take decisions and establish processes and practices through transparent communication vertically and horizontally.
Create Vision and Strategy, with Customer's and Organization's needs in mind
Collaboration with Industry Partners and Research communities
Achieve Results and drive Positive change with Innovative ideas
Development of the business plan and lead its implementation
Senior Leadership Strategy & Service steering committee member
Professional Highlights
20+ years proven record of Progressive Leadership
New Products, Solutions and Strategies Evaluation and Deployment with 3+years view
New Services Case built, Evaluation and Commercialization
Regulatory relations and Spectrum analyzes, deployment strategies (600, 3.5GHz, 28GHz)
Operated with $200M+ Annual budget efficiently, $20M+ of savings due to finding cost effective solutions or negotiation
Summit Key Speaker – C-V2X, 5G & Autonomous transportation (700+ people audience)
Organized and Hosted 5G and beyond Technology Town hall (300+ people audience)
Working with leading researchers of developing platforms and solutioning Smart City, MEC and Network Slicing
SaaS engineering teams lead
Ensure effective use of company's resources and budget on technology investments to grow the business and service portfolio.
PROFESSIONAL EXPERIENCE
Company Strategy & Transformation Senior Expert
Yettel. • Jun 2022 –Now
Sofia, Bulgaria
• Product Manager for B2B clients
• Leading development and launching new products
• New Technology, Solutions & Features Advisory
• Company Strategy
• B2B Product Management
• Project Management
• ICT Products and Strategy development
• Wholesale product development
• B2C products evaluation and development
• Vendors evaluation and selection
• Strategic Planning & prioritization: Coordinate the development of the annual company strategy plan.
• Market Intelligence & Crisis Response: Closely monitor the telco market and geopolitical dynamics (e.g., EU vendor regulations). Evaluate threats to current infrastructure strategy and propose mitigation plans.
• M&A and Partnerships: Evaluate potential Mergers & Acquisitions and partnering models to accelerate digital transformation or fill capability gaps.
• Performance Monitoring: Synthesize KPIs from all company functions to track strategy implementation; provide "early warning" analyses to senior management regarding deviations.
• Cross-Functional Leadership: Facilitate communication of strategy execution status across the organization, breaking down silos between the Technical and Commercial divisions.
• Skills: Business Strategy • Product Management • B2B Marketing Strategy • ICT • IoT
Manager Strategy and New Technology & Solutions
Rogers Communications • Mar 2019 – August 2023
Toronto, Canada
Manage a team of 8 direct employees. Reporting to Director Strategy, and with dotted line reporting to VP Innovation
• Manage and support development of 5G architectural solutions and governing policies
• Liaison with Network and IT Management, Products/Business stakeholders, and Finance
• Deliver 3-5 year network and services evolution strategy
• Using 3 Horizons model for Service development
• Deliver Cloud based solutions (AWS, Azure) for MEC and 5GC
• Spectrum analyzes and deployment strategies (600, 3.5GHz, 28GHz etc.)
• Regulatory policies analyzes and network impact recommendation provided
• Lead RFx (i.e. RFP, RFI, RFQ, etc) processes with documenting and articulating the technical functions, requirements and features, identifying suitable vendors, assessing the suitability of the offerings, and selecting new technology platforms and/or vendors.
• Produce clear, well-crafted design project plans with specified tasks, milestones, and effort required against the desired service introduction and/or modifications to existing services.
• Provide and manage project level capital and operating budgets
• Ability to present information and advice internal and external customers on proposed architectures, strategies, products and/or solutions.
• Conduct regular coaching, development plans and annual reviews with team members
• Lead and support cross-functional interlock meetings with other team managers and their associated staff
• Working with leading Canadian researchers form University of BC and University of Waterloo of developing platforms and solutioning Smart City, MEC and Network Slicing
• Managing, negotiating and controlling projects and budgets, as well as external stakeholders with Customer and Organization needs in mind.
• Network Strategy and Architecture, including spectrum strategy, Internet of Things strategy (IoT), fixed and mobile/wireless network architecture.
Director Technology, Network and Strategy
WIND Mobile • 2009 –2018 (10 years)
Toronto, Canada
Manage a team of 40+ (8 direct) employees, Acting VP Wireless Technology. Reporting to VP Wireless/CTO
• New Technology, Solutions & Features testing and evaluation – LTE, VoLTE, CA,
• UMTS/ LTE Network Planning and Optimization- 2000+ Sites
• Successful Launch of 4 bands LTE technology National wide
• Successful Refarming of WCDMA spectrum to LTE on 2000+ sites
• 90% reduction on signaling between the LTE layers and 3G layer, tremendous cost saving for equipment expansion
• Provide cost effective solution after negotiation with Telecom equipment suppliers
• Customer Satisfaction improved by adding new features to the network, such as 4x4 MIMO and Cell Throughput increase
• Identify, analyze, and summarize existing industry research, academic work, industry practices and trends, make very high level strategic decisions in the areas of Wireless communications which slashed CAPEX for the Company
• Drive new Network Designs to utilize the available resources in the best possible way
• Managed Network KPIs inside agreed ranges during additional LTE layer introduced to the network
• 100% Success rate for complying with SC-6 and E911 government organizations requirements
• Lawful interception cases analyzes and Wireless advisor to the Superior Court
• Driver for markets lunches considering technical and commercial inputs and challenges
• Spectrum analyzes and deployment strategies (700, B4, B66, B7, B12 etc..)
• Regulatory policies analyzes and network impact recommendation provided
• Liaison in policy discussions with various Government agencies – CRTC, ISED, CSIS, Regional Police departments
• Cross-functional teams coordination for successful completion of complex projects
• M&A analytical team contributor with strong technical and business analytical skills
• Ensure world-class network and data center operations and management, network security, reliability, resilience and disaster recovery
• Managing cross-functional teams and Suppliers to deliver annual Rollout target (Site Acquisition, Deployment, Operation, Customer relation, Marketing teams)
Manager Radio Planning & Optimization / Project Manager
HUAWEI Technologies • Sep 2005 – Oct 2008
Sofia, Bulgaria
• • Leadership and Management of Mobile networks development projects;
• Successful Planning and tracking of the project activities;
• Management and motivation of team members;
• • Contacts with Client's High Management, Project status Reports delivering, Problem's solutions providing
• • Program performance measurement/analysis, strategic planning, comparative and risk management methodologies,
• • Project implementation and technical supervision of the subcontractors or service partners.
• Provide training to customers, subcontractors or service partners.
• • Excellent team spirit with good communications and interpersonal skills, experience working with cross-cultural teams
Team Leader, Network Planning
TELENOR • Sep 2001- Sep 2005
Sofia, Bulgaria
•RF Design; •Performance data analyze; •CHR data analyze; •KPI's ensuring; •Network performance report preparation and analyze; •Drive test, data analyze; •Customer problems analyze and solving; •Network expansion solutions find out; •Post-processing analyze; •Nominal planning; • Model Tuning; • Coverage planning; • Capacity planning •Documentation of optimization routine and processes; •Meeting with Subcontractors to resolve technical issues & etc. • Project Manager – Project for Regional Network coverage project;
EDUCATION & CREDENTIALS
Executive MBA • American University in Bulgaria • Expected graduation Apr. 2026
Master of Science and Engineer, Telecommunication Engineering • Technical University
Certifications: MBA Management & MBA Leadership / Project Manager Professional (PMP)
Professional Associations
Professional Engineer • Professional Engineers of Ontario (PEO) • 2011-present
Professional Project Manager (PMP) • Project Management Institute (PMI) • from 2011
Awards
Special Award for High Achieving Contribution during Wind Mobile Network Launch
Course Certificates
• MBA •Project Management •Six Sigma •Ethics in working environment •Conflict Resolution •Service Delivery Management •Mentum Planet • EMF Visual •Aircom Asset Prediction Tool • Couei XCap and XCal Tools• TEMS Investigation • MapInfo Professional •UMTS Advance •HSUPA parameters• LTE• VoLTE, 5G.
------------------------------
Candidate
------------------------------
First Name: Vadivel Ravanan
E-Mail Address: ravanan003@gmail.com
Country: India
Phone: +919791901177
Current Job Designation: IT System Administrator
Job Designation Applying For: IT Service Desk
Total Years of Experience: 9
Copy your Resume / CV in this box:
------------------------------
First Name: Vadivel Ravanan
E-Mail Address: ravanan003@gmail.com
Country: India
Phone: +919791901177
Current Job Designation: IT System Administrator
Job Designation Applying For: IT Service Desk
Total Years of Experience: 9
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Anjan
E-Mail Address: anjanbag53@yahoo.com
Country: India
Phone: +919958048915
Current Job Designation: Sr. Captain
Job Designation Applying For: Sr. Waiter
Total Years of Experience: 15
Copy your Resume / CV in this box:
------------------------------
First Name: Anjan
E-Mail Address: anjanbag53@yahoo.com
Country: India
Phone: +919958048915
Current Job Designation: Sr. Captain
Job Designation Applying For: Sr. Waiter
Total Years of Experience: 15
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: KELVIN
E-Mail Address: msapila73@gmail.com
Country: Tanzania
Phone: +255765443432
Current Job Designation: POLICE OFFICER
Job Designation Applying For: ANY RELEVANT JOB
Total Years of Experience: 23
Copy your Resume / CV in this box: CURRICULUM VITAE-KELVIN EDGAR MSAPILA
PERSONAL INFORMATION: Kelvin Edgar Msapila
Dar es salaam Police Academy,
P.o Box 2503,
Dar es salam. Tanzania.
+255765443432/ +255657669966
msapila73@gmail.com
Sex: Male
Date of birth 11 March 1981
WORK EXPERIENCE: -----------------------------------------------------------
August 2004 - Present: Police officer (TANZANIA POLICE FORCE)
o Maintaining peace and security
o Law enforcer
o Combating crimes
o Protecting civilians
o Protection of vital installation
March 2005- Sept 2012: Detective on Duty INVESTIGATION DEPARTIMENT –LUDEWA
o Arrest and control
o Crowd control
o Seize and control
o Conducting investigation
o Thorough/Clear communication.
Nov 2012-May 2013: Mission security at UNHCR old settlements (UNHCR-TABORA)
o Police officer at Ulyankulu refugees' settlement
o Protection of refugees.
o Securing of borders.
o Investigation of crime and criminals.
o Securing staffs and properties.
o Escorts and motorcades security for VIP and staff
Dec 2013-Up to Date: Instructor at Dar es Salaam Police Academy
o On Job training to instructors/trainers (T.O.Ts)
o Curriculum Development strategies.
o To organize, coordinate and provide training on Disaster management skills to Gazzetted officers, Assistant Inspectors, Diploma in Police Science and Auxiliary Police
o Training Community engagement skills to Police officers in combating crime
o Capacity building in problem solving skills to trainees
o Strengthening Community engagement skills to trainees and to develop competencies and skills that can make them more effective and sustainable
o Supervise and ensure effective teaching and discussions
o Identifying security needs and opportunities for new officers
17 July - 21July 2017: Close Protection at SADC Meeting- (MINISTERS SADC MEETING)
o ADC of Inspector General of Botswana
o Threat assessment
o Meeting preparation
o Route selection
o Language translation
o Marketing bargaining
o Personal assistant
Oct 2017-Mar 2018: Officer Commanding Station at refugee camp-UNHCR-KIBONDO
o Protection of refugees.
o Securing of borders.
o Investigation of crime and criminals.
o Securing staffs and properties.
o Escorts and motorcades security for VIP and staff
COURSES/TRAINING/WORKSHOP/SEMINARS ATTENDED
Jan 2007 – April 2007: Charge Room Officer (POLICE TRAINING SCHOOL)
• I attended training on Charge Room Officer and awarded Certificate of attendance after attaining the following course content: Receiving complains/allegations, attending scene of crime, conducting search and arrest, Conducting investigations and Assisting in Prosecution.
April 2007 – May 2007: Human trafficking first responder (ICITAP-USAID)
• I attended a seminar on Human trafficking first responder offered by The Office of ICITAP-USAID and gained knowledge on Identifying source of human trafficking, Attending victims of human trafficking, Combating trafficking to vulnerable people and Solution to human trafficking.
May 2013 – Nov 2013: Second In Command (POLICE TRAINING SCHOOL)
• I successfully passed Assistant Inspector & Second in Command course No. 1/2013/2014 after attaining the following subjects: Police Administration, Police Leadership and Management, Human Rights and Policing, Investigation Skills, Methods of Instruction (Training Skills), Crosscutting Issues, Map Using, Self Defense Skills, Drill and Parade, Field Craft and Weapon Training, Disaster management strategies, Civil emergencies management, Stress shooting &Riotous control, First aid and tactical medicine
May 2014- Sept 2014: Incidence Commander (ICITAP -USAID)
• I attended a seminar on Incidence Commander offered by The Office of ICITAP-USAID and gained skills on Scene management, Program management, Force escalation, Incident readiness, Communication controller, Crowd control and Election security
Sept 2015-July 2016: Security Operations Technician-CHINA LIBERATION ARMY (P.L.A)
• I attended a course on Military Special Operation offered by China Liberation Army in China and studied the following course content: Sabotage operations, Team management, Raid operations, Seize and Control skills, Rescue operations and First responder strategies on disasters.
Jan 2019- March 2019: Field expertise - KIDATU STAFF COLLEGE
• I gained knowledge at TPSC – Kidatu on Management and Control after studying the course on Police Strategic leadership and management, Conflict mitigation, Conflict resolution, Intelligence skills, Disaster management skills, Crime scene management, Public disorder& bomb awareness, Close Quarter Battle (CQB) and Police operations (strategies)
18June –Dec 2021: Assistant Superintendent of Police (ASP)
• I successfully passed Assistant Superintendent of Police course after attaining the following subjects: Leadership and management skills, Disaster management strategies, Problem Solving Skills, Administrative skills, Property/Material management skills, Operation strategies, Security strategies, Crowd control, VIP protection, Stabilization and Project design
04 July -08 July 2022; Recent Advancements in Forensic Science-by Rashtriya Raksha University, Ghandinagar,Gujarat-India.
• Basics of Crime Scene, Documentation of Crime Scene using 3D Scanner, Basics of Crime Scene Photography, Collection & Packaging of various Evidences, Reconstruction of Crime Scene, Firearm evidences and Cases, Importance of Fingerprint Science in Crime Scene Management, Various techniques to enhance Fingerprints at Scene of Crime, Introduction to Narcotic &Psychotropic Substances, Psychological Methods of Investigation, Importance of DNA in Forensic Science, Biological Evidences & its handling, Importance of Toxicological Evidences in CSM ,Blood Spatter Analysis, Digital Forensics, Disaster Victim Identification, Forensic Investigation of IEDs & Post Blast Investigation, Importance of Forensic Evidence, Cyber Crime Investigation, Audio and Video Analysis.
May 2023 – June 2023: Countering terrorism strategies - Egyptian Police Academy.
• I attended a course on International Countering Terrorism offered by The Egyptian Research Centre, Egypt Police Academy and Ministry of Internal Affairs in Egypt and studied the following courses: Countering terrorism skills, Disaster management, Bomb awareness, Close Quarter Battle, Sabotage operations, Team management, Raid operations, Seize and Control skills, Rescue operations and First responder strategies on disasters.
20 Nov - 24 Nov 2023 Explosives, IEDS & Post Blast Procedures – India
• I gained knowledge on Explosives, IEDS & Post Blast Procedures in India and awarded a certificate of attendance after acquiring the following knowledge: The concept of explosives, Types of IEDS, Management of IEDS, assembling explosives, Detonating explosives and Post blast investigation.
20 August - 30 August 2024 Explosives Hazard Awareness, IEDS & Post Blast Investigation-By Sincerus Global Solution & USA Embassy in Tanzania
• I gained knowledge on Explosives, IEDS & Post investigation procedures and awarded a certificate of attendance after acquiring the following knowledge: The concept of explosives, 02 September -13 September 2024 Training program on Crime Scene Management at National Forensic Sciences University, Gujarat,India
• To provide the knowledge of crime scene management and the importance of evidences in crime scene: Role & Responsibilities of Forensic Expert & Principles of Forensic Science, Introduction to Crime Scene Management, Basics of Crime Scene, Documentation of Crime Scene using 3D Scanner, Basics of Crime Scene Photography, Collection & Packaging of various Evidences, Reconstruction of Crime Scene, Firearm evidences and Cases, Evidences in Firearms and Forensic Significance, Importance of Fingerprint Science in Crime Scene Management, Various techniques to enhance Fingerprints at Scene of Crime, Introduction to Narcotic &Psychotropic Substances, Psychological Methods of Investigation, Importance of DNA in Forensic Science, Biological Evidences & its handling, Importance of Toxicological Evidences in CSM, Importance of Crime Scene Management in cases of Structural Collapse, Blood Spatter Analysis, Digital Forensics, Wild Life Crime Investigation, Disaster Victim Identification, Forensic Investigation of Arson Cases & Fire Cases, IEDs & Post Blast Investigation, Importance of Forensic Evidence, Cyber Crime Investigation, Audio and Video Analysis, Search & Seizure
24 September- 25 September 2024 Terrorist Incident First Response Awareness course NCTPHQ.
• Training enhanced the ability to safely and effectively respond to a terrorist / major incident in the role as an emergency first responder, The Initial Incident response, The safe response to firearms & weapons incidents, Improvised Explosive Devices (IEDs), suspicious packages, evacuation & scene management
17 March-21 March 2025 Physical Security and Stockpile Management course by International Peace Support Training Centre at Humanitarian Peace Support School in Nairobi Kenya.
• Training was in Physical security, Terrorism, Illegal proliferation of arms, Unplanned explosion at munitions sites, Storage of arms and ammunition, Stockpile management, Risk management by United Nations, International Ammunition Technical Guidelines, Application of MOSAIC, ISACS & CASA, Stockpile elimination, Emergence plan and response, Risk management by United Nations, Marking and tracing of small & light weapon, Arms security.
22 July -To date Promoted to Senior Superintendent of Police (S.S.P) I successfully promoted in Police Administration, Police Leadership and Management, Human Rights and Policing, Investigation Skills, Crosscutting Issues, Map Using, Self Defense Skills, Drill and Parade, Field Craft and Weapon Training, Disaster management strategies, Civil emergencies management, Stress shooting &Riotous control, First aid and tactical medicine
01 Dec -28 Dec 2025 Bomb Disposal Advance (BDA) Seriously attended training National Security Guard, Delhi, India. The training was on types of EOD/IEDS, Management of EOD/IEDS, assembling explosives, Safe procedures to Detonating explosives and Post blast investigation.
EDUCATION BACKGROUND:
Sept 2007- July 2010: Bachelor of Arts in Sociology at University of Dar es Salaam
July 2001-May 2004: Advanced Certificate of Secondary Education
Mbalizi High School
Jan 1998- Nov 2001: Ordinary Certificate of Secondary Education
Mafinga Secondary Seminary
OTHER SKILLS:
April 2001-june 2001: Driving course at KILAWENI driving schools
Class A, B, C, D&E
Sept 2007- June 2010: Human rights activist at the University of Dsm
Creating awareness to civilians on human rights and democracy
Access to human international basic rights
Sept 2007-July 2010: An ethical leadership skill by PIRI
Applying leadership skills at a place of work
Quality assurance of service
Sustainable & transformative development
Dec 2012-March 2013: Protection officer at UNHCR
Combating violations of human rights at the refugee's old settlement
Maintaining gender issues at the settlements (SGBV)
Access to basic needs (health, water, power, education$ infrastructure)
OTHER QUALIFICATION: Language(s)-mother tongue-Swahili
OTHER
LANGUAGE (S) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken
production
ENGLISH C1 C1 C2 C1 C2
CHINESE A2 A2 A2 A2 A2
BEMBA A2 A2 A2 A2 A2
KISWAHILI C1 C1 C1 C1 C1
LEVELS: A1/12-Basic user
B1/B2-Independent user
C1/C2Proficient user
Common European Framework of Reference for Languages
Computer Skills--Competent with Microsoft Office programs
-- Experienced with HTML
REFFEREES:
1. DR. DCP.LAZARO BENEDICT MAMBOSASA
DAR ES SALAAM POLICE ACADEMY
P.O.BOX 2503
Cell: +255 783545711
Email: co.dpa@tpf.go.tz
2. PROF.HURUMA SIGALLA
UNIVERSITY OF DAR ESALAAM
DEPARTIMENT OF SOCIOLOGY
Cell: +255 787515657
Email: sigalla@udsm.ac.tz
3. ROGERCE TUMAINI
DAR ES SALAAM POLICE ACADEMY
P.O.BOX 2503
Cell: +255757187068
Email: rogercetumaini@rocketmail.com
------------------------------
First Name: KELVIN
E-Mail Address: msapila73@gmail.com
Country: Tanzania
Phone: +255765443432
Current Job Designation: POLICE OFFICER
Job Designation Applying For: ANY RELEVANT JOB
Total Years of Experience: 23
Copy your Resume / CV in this box: CURRICULUM VITAE-KELVIN EDGAR MSAPILA
PERSONAL INFORMATION: Kelvin Edgar Msapila
Dar es salaam Police Academy,
P.o Box 2503,
Dar es salam. Tanzania.
+255765443432/ +255657669966
msapila73@gmail.com
Sex: Male
Date of birth 11 March 1981
WORK EXPERIENCE: -----------------------------------------------------------
August 2004 - Present: Police officer (TANZANIA POLICE FORCE)
o Maintaining peace and security
o Law enforcer
o Combating crimes
o Protecting civilians
o Protection of vital installation
March 2005- Sept 2012: Detective on Duty INVESTIGATION DEPARTIMENT –LUDEWA
o Arrest and control
o Crowd control
o Seize and control
o Conducting investigation
o Thorough/Clear communication.
Nov 2012-May 2013: Mission security at UNHCR old settlements (UNHCR-TABORA)
o Police officer at Ulyankulu refugees' settlement
o Protection of refugees.
o Securing of borders.
o Investigation of crime and criminals.
o Securing staffs and properties.
o Escorts and motorcades security for VIP and staff
Dec 2013-Up to Date: Instructor at Dar es Salaam Police Academy
o On Job training to instructors/trainers (T.O.Ts)
o Curriculum Development strategies.
o To organize, coordinate and provide training on Disaster management skills to Gazzetted officers, Assistant Inspectors, Diploma in Police Science and Auxiliary Police
o Training Community engagement skills to Police officers in combating crime
o Capacity building in problem solving skills to trainees
o Strengthening Community engagement skills to trainees and to develop competencies and skills that can make them more effective and sustainable
o Supervise and ensure effective teaching and discussions
o Identifying security needs and opportunities for new officers
17 July - 21July 2017: Close Protection at SADC Meeting- (MINISTERS SADC MEETING)
o ADC of Inspector General of Botswana
o Threat assessment
o Meeting preparation
o Route selection
o Language translation
o Marketing bargaining
o Personal assistant
Oct 2017-Mar 2018: Officer Commanding Station at refugee camp-UNHCR-KIBONDO
o Protection of refugees.
o Securing of borders.
o Investigation of crime and criminals.
o Securing staffs and properties.
o Escorts and motorcades security for VIP and staff
COURSES/TRAINING/WORKSHOP/SEMINARS ATTENDED
Jan 2007 – April 2007: Charge Room Officer (POLICE TRAINING SCHOOL)
• I attended training on Charge Room Officer and awarded Certificate of attendance after attaining the following course content: Receiving complains/allegations, attending scene of crime, conducting search and arrest, Conducting investigations and Assisting in Prosecution.
April 2007 – May 2007: Human trafficking first responder (ICITAP-USAID)
• I attended a seminar on Human trafficking first responder offered by The Office of ICITAP-USAID and gained knowledge on Identifying source of human trafficking, Attending victims of human trafficking, Combating trafficking to vulnerable people and Solution to human trafficking.
May 2013 – Nov 2013: Second In Command (POLICE TRAINING SCHOOL)
• I successfully passed Assistant Inspector & Second in Command course No. 1/2013/2014 after attaining the following subjects: Police Administration, Police Leadership and Management, Human Rights and Policing, Investigation Skills, Methods of Instruction (Training Skills), Crosscutting Issues, Map Using, Self Defense Skills, Drill and Parade, Field Craft and Weapon Training, Disaster management strategies, Civil emergencies management, Stress shooting &Riotous control, First aid and tactical medicine
May 2014- Sept 2014: Incidence Commander (ICITAP -USAID)
• I attended a seminar on Incidence Commander offered by The Office of ICITAP-USAID and gained skills on Scene management, Program management, Force escalation, Incident readiness, Communication controller, Crowd control and Election security
Sept 2015-July 2016: Security Operations Technician-CHINA LIBERATION ARMY (P.L.A)
• I attended a course on Military Special Operation offered by China Liberation Army in China and studied the following course content: Sabotage operations, Team management, Raid operations, Seize and Control skills, Rescue operations and First responder strategies on disasters.
Jan 2019- March 2019: Field expertise - KIDATU STAFF COLLEGE
• I gained knowledge at TPSC – Kidatu on Management and Control after studying the course on Police Strategic leadership and management, Conflict mitigation, Conflict resolution, Intelligence skills, Disaster management skills, Crime scene management, Public disorder& bomb awareness, Close Quarter Battle (CQB) and Police operations (strategies)
18June –Dec 2021: Assistant Superintendent of Police (ASP)
• I successfully passed Assistant Superintendent of Police course after attaining the following subjects: Leadership and management skills, Disaster management strategies, Problem Solving Skills, Administrative skills, Property/Material management skills, Operation strategies, Security strategies, Crowd control, VIP protection, Stabilization and Project design
04 July -08 July 2022; Recent Advancements in Forensic Science-by Rashtriya Raksha University, Ghandinagar,Gujarat-India.
• Basics of Crime Scene, Documentation of Crime Scene using 3D Scanner, Basics of Crime Scene Photography, Collection & Packaging of various Evidences, Reconstruction of Crime Scene, Firearm evidences and Cases, Importance of Fingerprint Science in Crime Scene Management, Various techniques to enhance Fingerprints at Scene of Crime, Introduction to Narcotic &Psychotropic Substances, Psychological Methods of Investigation, Importance of DNA in Forensic Science, Biological Evidences & its handling, Importance of Toxicological Evidences in CSM ,Blood Spatter Analysis, Digital Forensics, Disaster Victim Identification, Forensic Investigation of IEDs & Post Blast Investigation, Importance of Forensic Evidence, Cyber Crime Investigation, Audio and Video Analysis.
May 2023 – June 2023: Countering terrorism strategies - Egyptian Police Academy.
• I attended a course on International Countering Terrorism offered by The Egyptian Research Centre, Egypt Police Academy and Ministry of Internal Affairs in Egypt and studied the following courses: Countering terrorism skills, Disaster management, Bomb awareness, Close Quarter Battle, Sabotage operations, Team management, Raid operations, Seize and Control skills, Rescue operations and First responder strategies on disasters.
20 Nov - 24 Nov 2023 Explosives, IEDS & Post Blast Procedures – India
• I gained knowledge on Explosives, IEDS & Post Blast Procedures in India and awarded a certificate of attendance after acquiring the following knowledge: The concept of explosives, Types of IEDS, Management of IEDS, assembling explosives, Detonating explosives and Post blast investigation.
20 August - 30 August 2024 Explosives Hazard Awareness, IEDS & Post Blast Investigation-By Sincerus Global Solution & USA Embassy in Tanzania
• I gained knowledge on Explosives, IEDS & Post investigation procedures and awarded a certificate of attendance after acquiring the following knowledge: The concept of explosives, 02 September -13 September 2024 Training program on Crime Scene Management at National Forensic Sciences University, Gujarat,India
• To provide the knowledge of crime scene management and the importance of evidences in crime scene: Role & Responsibilities of Forensic Expert & Principles of Forensic Science, Introduction to Crime Scene Management, Basics of Crime Scene, Documentation of Crime Scene using 3D Scanner, Basics of Crime Scene Photography, Collection & Packaging of various Evidences, Reconstruction of Crime Scene, Firearm evidences and Cases, Evidences in Firearms and Forensic Significance, Importance of Fingerprint Science in Crime Scene Management, Various techniques to enhance Fingerprints at Scene of Crime, Introduction to Narcotic &Psychotropic Substances, Psychological Methods of Investigation, Importance of DNA in Forensic Science, Biological Evidences & its handling, Importance of Toxicological Evidences in CSM, Importance of Crime Scene Management in cases of Structural Collapse, Blood Spatter Analysis, Digital Forensics, Wild Life Crime Investigation, Disaster Victim Identification, Forensic Investigation of Arson Cases & Fire Cases, IEDs & Post Blast Investigation, Importance of Forensic Evidence, Cyber Crime Investigation, Audio and Video Analysis, Search & Seizure
24 September- 25 September 2024 Terrorist Incident First Response Awareness course NCTPHQ.
• Training enhanced the ability to safely and effectively respond to a terrorist / major incident in the role as an emergency first responder, The Initial Incident response, The safe response to firearms & weapons incidents, Improvised Explosive Devices (IEDs), suspicious packages, evacuation & scene management
17 March-21 March 2025 Physical Security and Stockpile Management course by International Peace Support Training Centre at Humanitarian Peace Support School in Nairobi Kenya.
• Training was in Physical security, Terrorism, Illegal proliferation of arms, Unplanned explosion at munitions sites, Storage of arms and ammunition, Stockpile management, Risk management by United Nations, International Ammunition Technical Guidelines, Application of MOSAIC, ISACS & CASA, Stockpile elimination, Emergence plan and response, Risk management by United Nations, Marking and tracing of small & light weapon, Arms security.
22 July -To date Promoted to Senior Superintendent of Police (S.S.P) I successfully promoted in Police Administration, Police Leadership and Management, Human Rights and Policing, Investigation Skills, Crosscutting Issues, Map Using, Self Defense Skills, Drill and Parade, Field Craft and Weapon Training, Disaster management strategies, Civil emergencies management, Stress shooting &Riotous control, First aid and tactical medicine
01 Dec -28 Dec 2025 Bomb Disposal Advance (BDA) Seriously attended training National Security Guard, Delhi, India. The training was on types of EOD/IEDS, Management of EOD/IEDS, assembling explosives, Safe procedures to Detonating explosives and Post blast investigation.
EDUCATION BACKGROUND:
Sept 2007- July 2010: Bachelor of Arts in Sociology at University of Dar es Salaam
July 2001-May 2004: Advanced Certificate of Secondary Education
Mbalizi High School
Jan 1998- Nov 2001: Ordinary Certificate of Secondary Education
Mafinga Secondary Seminary
OTHER SKILLS:
April 2001-june 2001: Driving course at KILAWENI driving schools
Class A, B, C, D&E
Sept 2007- June 2010: Human rights activist at the University of Dsm
Creating awareness to civilians on human rights and democracy
Access to human international basic rights
Sept 2007-July 2010: An ethical leadership skill by PIRI
Applying leadership skills at a place of work
Quality assurance of service
Sustainable & transformative development
Dec 2012-March 2013: Protection officer at UNHCR
Combating violations of human rights at the refugee's old settlement
Maintaining gender issues at the settlements (SGBV)
Access to basic needs (health, water, power, education$ infrastructure)
OTHER QUALIFICATION: Language(s)-mother tongue-Swahili
OTHER
LANGUAGE (S) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken
production
ENGLISH C1 C1 C2 C1 C2
CHINESE A2 A2 A2 A2 A2
BEMBA A2 A2 A2 A2 A2
KISWAHILI C1 C1 C1 C1 C1
LEVELS: A1/12-Basic user
B1/B2-Independent user
C1/C2Proficient user
Common European Framework of Reference for Languages
Computer Skills--Competent with Microsoft Office programs
-- Experienced with HTML
REFFEREES:
1. DR. DCP.LAZARO BENEDICT MAMBOSASA
DAR ES SALAAM POLICE ACADEMY
P.O.BOX 2503
Cell: +255 783545711
Email: co.dpa@tpf.go.tz
2. PROF.HURUMA SIGALLA
UNIVERSITY OF DAR ESALAAM
DEPARTIMENT OF SOCIOLOGY
Cell: +255 787515657
Email: sigalla@udsm.ac.tz
3. ROGERCE TUMAINI
DAR ES SALAAM POLICE ACADEMY
P.O.BOX 2503
Cell: +255757187068
Email: rogercetumaini@rocketmail.com
------------------------------
Candidate
------------------------------
First Name: Sahaya Anson
E-Mail Address: sahayaanson06@gmail.com
Country: United Arab Emirates
Phone: 0509918347
Current Job Designation: No
Job Designation Applying For: Admin
Total Years of Experience: 3
Copy your Resume / CV in this box: J.SAHAYA
CONTACT
+971 509918347
sahayaanson06@gmail.com
Dubai, UAE
KEYSKILLS CustomerRelationship
Management Sales & Revenue Generation Risk&Compliance
Management CashHandling & Accounting Time Management & Adaptability
TECHNICAL SKILLS
Microsoft Office (Word,Excel,
PowerPoint)
LANGUAGES
Tamil English
EDUCATIONS
Bachelor of Computer Science,
St.Jerome's College ofArts & Science
J.SAHAYAANSON
Bachelor of Computer Science,
PROFILE
Detailed Oriented and organized administrative assistant cum
executive with experience supporting business operation in a fast
healthcare environment. Skilled in scheduling, documentation, claim
processing, administrative coordination. Proficient in MS office suite and
basic web technologies Recognized for strong communication,
multitasking, and a proactive approach to problem
WORK EXPERIENCE
MUTHOOTTU MINI FINANCIERS LTD(TAMILNADU
Relationship Executive(Feb2023–Oct2024
Build and maintain strong relationships with walk
customers. Handle complete gold loan process: appraisal, documentation,
disbursement, and renewal. Ensure accuracy of customer details in the system, Achieve monthly branch sales targets through follow
engagement. Manage front desk operations and guide customers arriving at the
branch. Maintain a positive and professional communication style.
ABI HEALTH CARE MANAGEMENT(BANGALORE
Admin Assistant Cum Process Executive (Nov2024
Manage day-to-day office administration tasks. Handle phone calls, emails, and front-desk coordination
Prepare, update, and maintain business documents, reports, and logs. Assist in managing and improving operational workf Ensure all processes follow company policies and compliance
standards. Coordinate with vendors, courier services, and maintenance team
------------------------------
First Name: Sahaya Anson
E-Mail Address: sahayaanson06@gmail.com
Country: United Arab Emirates
Phone: 0509918347
Current Job Designation: No
Job Designation Applying For: Admin
Total Years of Experience: 3
Copy your Resume / CV in this box: J.SAHAYA
CONTACT
+971 509918347
sahayaanson06@gmail.com
Dubai, UAE
KEYSKILLS CustomerRelationship
Management Sales & Revenue Generation Risk&Compliance
Management CashHandling & Accounting Time Management & Adaptability
TECHNICAL SKILLS
Microsoft Office (Word,Excel,
PowerPoint)
LANGUAGES
Tamil English
EDUCATIONS
Bachelor of Computer Science,
St.Jerome's College ofArts & Science
J.SAHAYAANSON
Bachelor of Computer Science,
PROFILE
Detailed Oriented and organized administrative assistant cum
executive with experience supporting business operation in a fast
healthcare environment. Skilled in scheduling, documentation, claim
processing, administrative coordination. Proficient in MS office suite and
basic web technologies Recognized for strong communication,
multitasking, and a proactive approach to problem
WORK EXPERIENCE
MUTHOOTTU MINI FINANCIERS LTD(TAMILNADU
Relationship Executive(Feb2023–Oct2024
Build and maintain strong relationships with walk
customers. Handle complete gold loan process: appraisal, documentation,
disbursement, and renewal. Ensure accuracy of customer details in the system, Achieve monthly branch sales targets through follow
engagement. Manage front desk operations and guide customers arriving at the
branch. Maintain a positive and professional communication style.
ABI HEALTH CARE MANAGEMENT(BANGALORE
Admin Assistant Cum Process Executive (Nov2024
Manage day-to-day office administration tasks. Handle phone calls, emails, and front-desk coordination
Prepare, update, and maintain business documents, reports, and logs. Assist in managing and improving operational workf Ensure all processes follow company policies and compliance
standards. Coordinate with vendors, courier services, and maintenance team
------------------------------
Candidate
------------------------------
First Name: AMARNATH KRISHNAN
E-Mail Address: amarnathkrishnan1994@gmail.com
Country: India
Phone: 9750757755
Current Job Designation: Procurement Officer
Job Designation Applying For: Procurement Officer
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
First Name: AMARNATH KRISHNAN
E-Mail Address: amarnathkrishnan1994@gmail.com
Country: India
Phone: 9750757755
Current Job Designation: Procurement Officer
Job Designation Applying For: Procurement Officer
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Atul Mahale
E-Mail Address: atulsmahale007@gmail.com
Country: India
Phone: +918732991143
Current Job Designation: Senior Network Engineer – VSAT, LTE & Systems Administration
Job Designation Applying For: Network or System Administrator
Total Years of Experience: 12
Copy your Resume / CV in this box: Atul Shivdas Mahale
Senior Network & Systems Administrator | VSAT | LTE | ISP Infrastructure | DevOps
Surat, Gujarat, India atulsmahale007@gmail.com +91 87329 91143 | +211 922 554 492 LinkedIn: linkedin.com/in/atul-mahale-34b372158/ GitHub: github.com/AtulSmahale
PROFESSIONAL SUMMARY
Experienced and results‑driven Network and Systems Administrator with 13+ years of progressive expertise in ISP, enterprise, and mission‑critical network environments. Proven success in designing, deploying, and managing VSAT, Private LTE, LAN/WAN, security infrastructure, and virtualized systems across challenging international locations—particularly South Sudan.
Strong background in routing, switching, wireless technologies, Linux administration, and cloud‑integrated LTE core systems (Orc8r, AGW, FeG). Certified in CCNA, MTCNA, and MTCRE with extensive experience supporting the UN and major NGOs.
Seeking to contribute technical leadership, automation expertise, and robust network engineering skills to a forward‑thinking organization.
CORE SKILLS
•
Network Architecture, Design & Optimization
•
LAN/WAN/NOC Operations & Administration
•
Advanced Routing, Switching & TCP/IP
•
Cisco & MikroTik Router/Switch Configuration
•
Wireless Network Planning & Deployment (Ubiquiti, Cambium, MikroTik)
•
Hotspot & PPPoE Server Management
•
VPN Configuration & Secure Remote Access
•
Firewall Administration & Network Security
•
Linux & Windows Server Administration
•
RADIUS Authentication & User Management
•
Speed Test Server Deployment (Ookla)
•
VSAT Network Installation & Support (Starlink, iDirect, Hughes)
•
Virtualization (Proxmox, VMware) & Backup Systems
•
Zabbix/PRTG Network Monitoring
•
DevOps Tools: Terraform, Docker, Git
•
Automation: Bash Scripting, Cron Jobs
PROFESSIONAL EXPERIENCE
Senior Network Engineer – VSAT, LTE & Systems Administration
DishNet Africa LTD – Juba, South Sudan | May 2018 – Present
−
Plan, deploy, and maintain enterprise‑grade LAN/WAN, VSAT, LTE, microwave, and fiber networks across remote and urban sites.
−
Lead Private LTE deployment: EPC integration (Orc8r, AGW, FeG), eNodeB installation, subscriber management, and cloud connectivity.
−
Manage VSAT networks including antenna alignment, modem configuration (Starlink, iDirect, Hughes), and NMS monitoring.
−
Administer Cisco, MikroTik, Ubiquiti, and Cambium routers, switches, and firewalls to ensure high‑availability connectivity.
−
Perform Linux/Windows server administration including DNS, DHCP, AD, RADIUS, and NMS systems (Zabbix/PRTG).
−
Maintain virtualized infrastructure (Proxmox/VMware) and implement disaster recovery and secure backup strategies.
−
Enforce security policies, firewall rules, and IPSec/OpenVPN tunnels for remote site connectivity.
−
Oversee rural site installations, upgrades, and troubleshooting to maintain SLA‑driven uptime.
−
Train and supervise junior engineers to improve operational efficiency and technical capability.
−
Provide 24/7 support for critical infrastructure and client services, including UN and NGO partners.
−
Automate maintenance tasks using Bash scripts and cron‑based scheduling. Utilize Terraform, Docker, and Git for DevOps‑driven infrastructure deployment.
Key Solutions Delivered:
−
Private Hotspot Network Deployments
−
Multi‑WAN Load Balancing & Failover
−
Secure VPN Tunnels for Clients
−
Zabbix Monitoring & Alerting Systems
−
ISP‑Grade VSAT & P2P Link Installations
−
MAN Network Design & WAN Optimization
Senior Network Engineer
Net World Info Net – Surat, India | Jun 2015 – Apr 2018
−
Designed and deployed scalable LAN/WAN infrastructure ensuring high availability and optimal performance.
−
Configured enterprise routers, switches, firewalls, and wireless controllers (Cisco, MikroTik).
−
Troubleshot network latency, bandwidth issues, and congestion across busy ISP networks.
−
Implemented layered security including ACLs, VPNs, and IDS.
−
Conducted preventive maintenance, patching, and configuration backups.
−
Provided L2/L3 technical support and prepared RCA reports.
−
Trained junior staff and documented network diagrams and SOPs.
Network Engineer
Digital 2 Virtual ISP Pvt. Ltd. – Surat, India | Jan 2011 – May 2015
−
Assisted in installation and configuration of routers, switches, and firewalls.
−
Monitored network performance and resolved connectivity issues.
−
Provided L1/L2 support for network and hardware problems.
−
Supported IP addressing management and DNS/DHCP services.
−
Maintained configuration documentation, logs, and SOPs.
Computer Hardware Engineer
Aditya Computer Pvt. Ltd. – Surat, India | Apr 2010 – Dec 2010
−
Installed, repaired, and maintained desktops, laptops, printers, and peripherals.
−
Performed hardware troubleshooting, replacement, and preventive maintenance.
−
Provided end‑user technical support and handled service requests.
PROJECT HIGHLIGHTS
Private LTE Network Deployment
Designed and deployed end‑to‑end LTE networks including EPC (Orc8r, AGW, FeG), eNodeB installation, cloud integration, and subscriber provisioning.
ISP Infrastructure Setup
Led architecture and deployment of ISP core routing, RADIUS user management, authentication systems, bandwidth control, and secure service provisioning.
RADIUS & NAS Integration
Implemented AAA solutions for enterprise and ISP clients, including MikroTik NAS and dedicated RADIUS authentication servers.
Wireless Network Design & Implementation
Delivered P2P and P2MP wireless setups, hotspot networks, and high‑density Wi‑Fi solutions.
EDUCATION
Bachelor of Computer Applications (BCA) Veer Narmad South Gujarat University, Surat, India 2012 – 2015
CERTIFICATIONS
•
Introduction to ITIL® V4 (2025) – Cert No: 8046531
•
Cisco Certified Network Associate (CCNA) – Cert No: CSCO14264698 (2023)
•
MikroTik Certified Routing Engineer (MTCRE) – Cert No: 2303RE8583 (2023)
•
MikroTik Certified Network Associate (MTCNA) – Cert No: 2212NA0081 (2022)
•
Avanti Newtec Training VSAT (2022)
LANGUAGES
•
English – Expert
•
Arabic – Basic
•
Hindi – Native
•
Marathi – Native
•
Gujarati – Native
ADDITIONAL INFORMATION
•
I am ready to relocate globally.
•
I have 7+ years of international field experience in Africa.
•
I have experience working with UN agencies, NGOs, and government clients.
------------------------------
First Name: Atul Mahale
E-Mail Address: atulsmahale007@gmail.com
Country: India
Phone: +918732991143
Current Job Designation: Senior Network Engineer – VSAT, LTE & Systems Administration
Job Designation Applying For: Network or System Administrator
Total Years of Experience: 12
Copy your Resume / CV in this box: Atul Shivdas Mahale
Senior Network & Systems Administrator | VSAT | LTE | ISP Infrastructure | DevOps
Surat, Gujarat, India atulsmahale007@gmail.com +91 87329 91143 | +211 922 554 492 LinkedIn: linkedin.com/in/atul-mahale-34b372158/ GitHub: github.com/AtulSmahale
PROFESSIONAL SUMMARY
Experienced and results‑driven Network and Systems Administrator with 13+ years of progressive expertise in ISP, enterprise, and mission‑critical network environments. Proven success in designing, deploying, and managing VSAT, Private LTE, LAN/WAN, security infrastructure, and virtualized systems across challenging international locations—particularly South Sudan.
Strong background in routing, switching, wireless technologies, Linux administration, and cloud‑integrated LTE core systems (Orc8r, AGW, FeG). Certified in CCNA, MTCNA, and MTCRE with extensive experience supporting the UN and major NGOs.
Seeking to contribute technical leadership, automation expertise, and robust network engineering skills to a forward‑thinking organization.
CORE SKILLS
•
Network Architecture, Design & Optimization
•
LAN/WAN/NOC Operations & Administration
•
Advanced Routing, Switching & TCP/IP
•
Cisco & MikroTik Router/Switch Configuration
•
Wireless Network Planning & Deployment (Ubiquiti, Cambium, MikroTik)
•
Hotspot & PPPoE Server Management
•
VPN Configuration & Secure Remote Access
•
Firewall Administration & Network Security
•
Linux & Windows Server Administration
•
RADIUS Authentication & User Management
•
Speed Test Server Deployment (Ookla)
•
VSAT Network Installation & Support (Starlink, iDirect, Hughes)
•
Virtualization (Proxmox, VMware) & Backup Systems
•
Zabbix/PRTG Network Monitoring
•
DevOps Tools: Terraform, Docker, Git
•
Automation: Bash Scripting, Cron Jobs
PROFESSIONAL EXPERIENCE
Senior Network Engineer – VSAT, LTE & Systems Administration
DishNet Africa LTD – Juba, South Sudan | May 2018 – Present
−
Plan, deploy, and maintain enterprise‑grade LAN/WAN, VSAT, LTE, microwave, and fiber networks across remote and urban sites.
−
Lead Private LTE deployment: EPC integration (Orc8r, AGW, FeG), eNodeB installation, subscriber management, and cloud connectivity.
−
Manage VSAT networks including antenna alignment, modem configuration (Starlink, iDirect, Hughes), and NMS monitoring.
−
Administer Cisco, MikroTik, Ubiquiti, and Cambium routers, switches, and firewalls to ensure high‑availability connectivity.
−
Perform Linux/Windows server administration including DNS, DHCP, AD, RADIUS, and NMS systems (Zabbix/PRTG).
−
Maintain virtualized infrastructure (Proxmox/VMware) and implement disaster recovery and secure backup strategies.
−
Enforce security policies, firewall rules, and IPSec/OpenVPN tunnels for remote site connectivity.
−
Oversee rural site installations, upgrades, and troubleshooting to maintain SLA‑driven uptime.
−
Train and supervise junior engineers to improve operational efficiency and technical capability.
−
Provide 24/7 support for critical infrastructure and client services, including UN and NGO partners.
−
Automate maintenance tasks using Bash scripts and cron‑based scheduling. Utilize Terraform, Docker, and Git for DevOps‑driven infrastructure deployment.
Key Solutions Delivered:
−
Private Hotspot Network Deployments
−
Multi‑WAN Load Balancing & Failover
−
Secure VPN Tunnels for Clients
−
Zabbix Monitoring & Alerting Systems
−
ISP‑Grade VSAT & P2P Link Installations
−
MAN Network Design & WAN Optimization
Senior Network Engineer
Net World Info Net – Surat, India | Jun 2015 – Apr 2018
−
Designed and deployed scalable LAN/WAN infrastructure ensuring high availability and optimal performance.
−
Configured enterprise routers, switches, firewalls, and wireless controllers (Cisco, MikroTik).
−
Troubleshot network latency, bandwidth issues, and congestion across busy ISP networks.
−
Implemented layered security including ACLs, VPNs, and IDS.
−
Conducted preventive maintenance, patching, and configuration backups.
−
Provided L2/L3 technical support and prepared RCA reports.
−
Trained junior staff and documented network diagrams and SOPs.
Network Engineer
Digital 2 Virtual ISP Pvt. Ltd. – Surat, India | Jan 2011 – May 2015
−
Assisted in installation and configuration of routers, switches, and firewalls.
−
Monitored network performance and resolved connectivity issues.
−
Provided L1/L2 support for network and hardware problems.
−
Supported IP addressing management and DNS/DHCP services.
−
Maintained configuration documentation, logs, and SOPs.
Computer Hardware Engineer
Aditya Computer Pvt. Ltd. – Surat, India | Apr 2010 – Dec 2010
−
Installed, repaired, and maintained desktops, laptops, printers, and peripherals.
−
Performed hardware troubleshooting, replacement, and preventive maintenance.
−
Provided end‑user technical support and handled service requests.
PROJECT HIGHLIGHTS
Private LTE Network Deployment
Designed and deployed end‑to‑end LTE networks including EPC (Orc8r, AGW, FeG), eNodeB installation, cloud integration, and subscriber provisioning.
ISP Infrastructure Setup
Led architecture and deployment of ISP core routing, RADIUS user management, authentication systems, bandwidth control, and secure service provisioning.
RADIUS & NAS Integration
Implemented AAA solutions for enterprise and ISP clients, including MikroTik NAS and dedicated RADIUS authentication servers.
Wireless Network Design & Implementation
Delivered P2P and P2MP wireless setups, hotspot networks, and high‑density Wi‑Fi solutions.
EDUCATION
Bachelor of Computer Applications (BCA) Veer Narmad South Gujarat University, Surat, India 2012 – 2015
CERTIFICATIONS
•
Introduction to ITIL® V4 (2025) – Cert No: 8046531
•
Cisco Certified Network Associate (CCNA) – Cert No: CSCO14264698 (2023)
•
MikroTik Certified Routing Engineer (MTCRE) – Cert No: 2303RE8583 (2023)
•
MikroTik Certified Network Associate (MTCNA) – Cert No: 2212NA0081 (2022)
•
Avanti Newtec Training VSAT (2022)
LANGUAGES
•
English – Expert
•
Arabic – Basic
•
Hindi – Native
•
Marathi – Native
•
Gujarati – Native
ADDITIONAL INFORMATION
•
I am ready to relocate globally.
•
I have 7+ years of international field experience in Africa.
•
I have experience working with UN agencies, NGOs, and government clients.
------------------------------
Candidate
------------------------------
First Name: Mohammed Ahsan Ahmed
E-Mail Address: ahsanahmed.111099@gmail.com
Country: United Arab Emirates
Phone: +971557860123
Current Job Designation: Finance Controller
Job Designation Applying For: Financial Analyst
Total Years of Experience: 5+
Copy your Resume / CV in this box:
------------------------------
First Name: Mohammed Ahsan Ahmed
E-Mail Address: ahsanahmed.111099@gmail.com
Country: United Arab Emirates
Phone: +971557860123
Current Job Designation: Finance Controller
Job Designation Applying For: Financial Analyst
Total Years of Experience: 5+
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Mohammad Hilal Alshoura
E-Mail Address: mohhilalsh23@gmail.com
Country: Jordan
Phone: +962781703307
Current Job Designation: Paramedic
Job Designation Applying For: Paramedic
Total Years of Experience: 20
Copy your Resume / CV in this box: Mohammad Hilal Al Shoura
Paramedic – Jordan Civil Defense | Instructor Provider 2025
Email: mohhilall986@gmail.com Phone:+962 7 8170 3307 Location:Madaba, Jordan
Professional Summary
Dedicated and experienced Paramedic with 17+ years of experience in Jordan Civil Defense. Skilled
in emergency medical response, trauma care, triage, and patient management under pressure.
Experienced instructor provider (2025) with proven ability to deliver training, lectures, and advanced
first aid programs. Strong background in leadership, inter-agency coordination, and safety practices.
Work Experience
Civil Defense Ambulance – Ministry of Interior, Jordan Civil Defense
2007 – Present
• Provide advanced prehospital care and emergency response in varied environments.
• Manage and coordinate responses to trauma and mass-casualty incidents.
• Supervise and mentor new paramedics; deliver training on field operations.
First Aid Trainer / Lecturer – University of Jordan
2021 – 2022
• Conducted lectures and practical sessions for first aid and basic emergency response.
Education
B.Sc. in Paramedic Science – Jordan University of Science and Technology (2013–2015)
Diploma in Paramedics – Royal Jordanian National Defense College (2007–2009)
Professional Development & Certifications
• Save a Life – BLS Recertification 2025 – Postgraduate Institute for Medicine, USA (4 CME) – 21 Apr
2025
• Save a Life – ACLS Certification 2025 – Postgraduate Institute for Medicine, USA (8 CME) – 21 Apr
2025
• Advanced Data Analytics (Tech for Jobs) – Correlation One / USAID – Graduated with Honors (250
hrs) – 8 Mar 2025
• PHTLS 2025 (Prehospital Trauma Life Support) – NAEMT / NEMSEC-Jordan
• TECC 2025 (Tactical Emergency Casualty Care) – NAEMT / NEMSEC-Jordan
• TCCC 2025 (Tactical Combat Casualty Care) – NAEMT / NEMSEC-Jordan
• AHDR 2025 (All-Hazards Disaster Response) – NAEMT / NEMSEC-Jordan
• Hazardous Materials Mass-Casualty Management – Jordan CDC (Biological, Chemical,
Radiological, Nuclear) – 25–27 Aug 2025
• Essential Emergency & Critical Care (EECC) – UNITAR & Stanford University – 15 Nov 2024
• Prehospital Trauma Life Support – 10th Ed. – NAEMT / NEMSEC-Jordan (CAPCE 16 hrs) – 11–12
Nov 2024
• Psychological First Aid for All – IFRC / Danish Red Cross / IFRC Psychosocial Centre – 19 Nov
2024
• NAT – Mechanism Introduction for National Civil Protection & Disaster Management Staff – 30 Oct
2024
• CPR, AED & First Aid Certification – Save a Life Certifications™ by NHCPS – 6 Nov 2024
• Installation & Maintenance of LSNCO Medical Tent – SAKKAB Company – 21–22 Oct 2024
• Pre-Hospital Care – Health Care Accreditation Council (HCAC), 15 hrs – 8, 9 & 12 May 2024
• Environmental Safety, Infection Control & Biosafety – HCAC, 10 hrs – 30 Apr 2024
• Infection Control – Jordan CDC (2024)
• ICRC Basic Emergency Care Course – International Committee of the Red Cross – 2023
• De-escalation of Violence & Stress Management in Health Facilities – ICRC – 2022
• Emergency Room Trauma Course – ICRC – 2021
• Tactical Medic & Tissue Training – Civil Defense / Humanitarian Support – 2020
• TOT – Cambridge International – 2016
• Advanced Tactical Medic (Tac Med) – KASOTC – 2014
• Leadership & Decision-Making – Royal Police Academy
• Basic Life Support (BLS Provider) – AHA / King Hussein Cancer Center
Data & IT Training
• Data Analysis – Hussein Technical University (HTU)
• Data Analysis – Cisco / Jordan Vocational Training Center
• Project Management Certification – Roshd Academy
• Fundamentals of Artificial Intelligence – Jordan Vocational Training Corporation
Conferences & Webinars
• Kawasaki Disease International Conference
• TXA Crash 4 Global Webinar
Key Skills
Emergency medical response • Trauma management • Triage & transport • HAZMAT response •
Leadership • Mentorship • Instruction & training • Data analysis • Project management •
Communication & teamwork • Artificial intelligence foundations
Languages
Arabic (Native) • English (Good command)
Updated: Oct 15, 2025
------------------------------
First Name: Mohammad Hilal Alshoura
E-Mail Address: mohhilalsh23@gmail.com
Country: Jordan
Phone: +962781703307
Current Job Designation: Paramedic
Job Designation Applying For: Paramedic
Total Years of Experience: 20
Copy your Resume / CV in this box: Mohammad Hilal Al Shoura
Paramedic – Jordan Civil Defense | Instructor Provider 2025
Email: mohhilall986@gmail.com Phone:+962 7 8170 3307 Location:Madaba, Jordan
Professional Summary
Dedicated and experienced Paramedic with 17+ years of experience in Jordan Civil Defense. Skilled
in emergency medical response, trauma care, triage, and patient management under pressure.
Experienced instructor provider (2025) with proven ability to deliver training, lectures, and advanced
first aid programs. Strong background in leadership, inter-agency coordination, and safety practices.
Work Experience
Civil Defense Ambulance – Ministry of Interior, Jordan Civil Defense
2007 – Present
• Provide advanced prehospital care and emergency response in varied environments.
• Manage and coordinate responses to trauma and mass-casualty incidents.
• Supervise and mentor new paramedics; deliver training on field operations.
First Aid Trainer / Lecturer – University of Jordan
2021 – 2022
• Conducted lectures and practical sessions for first aid and basic emergency response.
Education
B.Sc. in Paramedic Science – Jordan University of Science and Technology (2013–2015)
Diploma in Paramedics – Royal Jordanian National Defense College (2007–2009)
Professional Development & Certifications
• Save a Life – BLS Recertification 2025 – Postgraduate Institute for Medicine, USA (4 CME) – 21 Apr
2025
• Save a Life – ACLS Certification 2025 – Postgraduate Institute for Medicine, USA (8 CME) – 21 Apr
2025
• Advanced Data Analytics (Tech for Jobs) – Correlation One / USAID – Graduated with Honors (250
hrs) – 8 Mar 2025
• PHTLS 2025 (Prehospital Trauma Life Support) – NAEMT / NEMSEC-Jordan
• TECC 2025 (Tactical Emergency Casualty Care) – NAEMT / NEMSEC-Jordan
• TCCC 2025 (Tactical Combat Casualty Care) – NAEMT / NEMSEC-Jordan
• AHDR 2025 (All-Hazards Disaster Response) – NAEMT / NEMSEC-Jordan
• Hazardous Materials Mass-Casualty Management – Jordan CDC (Biological, Chemical,
Radiological, Nuclear) – 25–27 Aug 2025
• Essential Emergency & Critical Care (EECC) – UNITAR & Stanford University – 15 Nov 2024
• Prehospital Trauma Life Support – 10th Ed. – NAEMT / NEMSEC-Jordan (CAPCE 16 hrs) – 11–12
Nov 2024
• Psychological First Aid for All – IFRC / Danish Red Cross / IFRC Psychosocial Centre – 19 Nov
2024
• NAT – Mechanism Introduction for National Civil Protection & Disaster Management Staff – 30 Oct
2024
• CPR, AED & First Aid Certification – Save a Life Certifications™ by NHCPS – 6 Nov 2024
• Installation & Maintenance of LSNCO Medical Tent – SAKKAB Company – 21–22 Oct 2024
• Pre-Hospital Care – Health Care Accreditation Council (HCAC), 15 hrs – 8, 9 & 12 May 2024
• Environmental Safety, Infection Control & Biosafety – HCAC, 10 hrs – 30 Apr 2024
• Infection Control – Jordan CDC (2024)
• ICRC Basic Emergency Care Course – International Committee of the Red Cross – 2023
• De-escalation of Violence & Stress Management in Health Facilities – ICRC – 2022
• Emergency Room Trauma Course – ICRC – 2021
• Tactical Medic & Tissue Training – Civil Defense / Humanitarian Support – 2020
• TOT – Cambridge International – 2016
• Advanced Tactical Medic (Tac Med) – KASOTC – 2014
• Leadership & Decision-Making – Royal Police Academy
• Basic Life Support (BLS Provider) – AHA / King Hussein Cancer Center
Data & IT Training
• Data Analysis – Hussein Technical University (HTU)
• Data Analysis – Cisco / Jordan Vocational Training Center
• Project Management Certification – Roshd Academy
• Fundamentals of Artificial Intelligence – Jordan Vocational Training Corporation
Conferences & Webinars
• Kawasaki Disease International Conference
• TXA Crash 4 Global Webinar
Key Skills
Emergency medical response • Trauma management • Triage & transport • HAZMAT response •
Leadership • Mentorship • Instruction & training • Data analysis • Project management •
Communication & teamwork • Artificial intelligence foundations
Languages
Arabic (Native) • English (Good command)
Updated: Oct 15, 2025
------------------------------
Candidate
------------------------------
First Name: Jins
E-Mail Address: jinsaugustine005@gmail.com
Country: India
Phone: +971529838320
Current Job Designation: Executive
Job Designation Applying For: Executive
Total Years of Experience: 4 years
Copy your Resume / CV in this box: JINS AUGUSTINE
HR, Marketing & Business Associate
jinsaugustine005@gmail.com Deira,Dubai Phone:+971529838320
PROFILE SUMMARY
HR, Marketing, and Business Association professional with 4 years of comprehensive experience in
telecalling, sales, and client retention roles. Proven ability to build and maintain strong client
relationships, enhance customer satisfaction, and drive revenue growth through effective communication
and strategic marketing initiatives. Skilled in employee coordination, lead generation, and business
development with a strong focus on achieving organizational goals. Recognized for adaptability, smart
working, and a consistent record of exceeding performance benchmarks. Eager to contribute to a
progressive organization with a blend of analytical thinking, people management, and marketing insight.
Academic Qualifications
MBA in HR and Marketing- SJES College,Bangalore University,Bengaluru
BBA in Aviation Management- Annai Fathima College,Madurai Kamaraj University,Madurai
Work Experience
Senior Executive
Concentrix (Retention Department for Adobe),Bengaluru,India
Client Management - Handled international Adobe subscription issues with precision and
professionalism.
Retention Strategy - Implemented tailored communication to ensure long-term client satisfaction.
Problem Solving - Delivered quick and effective resolutions to complex client concerns.
Customer Relations - Built strong rapport with global clients, especially from the UK region.
Performance Recognition - Received multiple client and internal appreciations for exceptional
service.
2023
2020
2023-2025
Communication Skills - Ensured clarity and confidence in all client interactions.
Team Collaboration - Coordinated effectively with cross-functional teams for smooth service
delivery.
Service Excellence - Consistently maintained high service standards and customer loyalty.
Assistant Manager - Sales
Aditya Birla Capital,Bengaluru,India
Client Relationship - Maintained and expanded strong connections with key clients.
2022-2023
Sales Achievement - Consistently met and exceeded sales targets in competitive markets.
Negotiation - Applied effective negotiation strategies to close high-value deals.
Communication - Delivered persuasive and result-oriented sales presentations.
Customer Satisfaction - Ensured exceptional client experience and repeat business.
Market Awareness - Analyzed trends to identify new business opportunities.
Team Coordination - Supported team efforts to achieve collective sales goals.
Strategic Planning - Implemented action plans to drive business growth and retention.
Telecaller
2021-2022
Q Conneqt (Canara Bank Process),Bengaluru,India
Customer Assistance - Handled client queries and service requests professionally over calls.
T elecalling Skills - Maintained courteous communication and effective call handling.
Product Promotion - Promoted banking services and offers to potential customers.
CRM Management - Updated and tracked customer interactions using CRM tools.
Customer Retention - Ensured client satisfaction through timely support and follow-ups.
Communication - Demonstrated clarity, confidence, and empathy during calls.
T arget Achievement - Consistently met daily and monthly call and conversion goals.
T eam Support - Collaborated with peers to enhance overall service performance.
Technical Skills
MS Office Suite
Strengths
Recruitment - Assisted in sourcing, screening, and onboarding suitable candidates.
Employee Relations - Maintained positive workplace communication and team engagement.
Data Management - Maintained employee and customer records accurately in databases or CRM
tools.
Performance Support - Assisted in evaluating and improving employee or campaign outcomes.
Team Collaboration - Worked closely with cross-functional teams to achieve company goals.
Analytical Thinking - Interpreted feedback and market data to support informed decisions.
------------------------------
First Name: Jins
E-Mail Address: jinsaugustine005@gmail.com
Country: India
Phone: +971529838320
Current Job Designation: Executive
Job Designation Applying For: Executive
Total Years of Experience: 4 years
Copy your Resume / CV in this box: JINS AUGUSTINE
HR, Marketing & Business Associate
jinsaugustine005@gmail.com Deira,Dubai Phone:+971529838320
PROFILE SUMMARY
HR, Marketing, and Business Association professional with 4 years of comprehensive experience in
telecalling, sales, and client retention roles. Proven ability to build and maintain strong client
relationships, enhance customer satisfaction, and drive revenue growth through effective communication
and strategic marketing initiatives. Skilled in employee coordination, lead generation, and business
development with a strong focus on achieving organizational goals. Recognized for adaptability, smart
working, and a consistent record of exceeding performance benchmarks. Eager to contribute to a
progressive organization with a blend of analytical thinking, people management, and marketing insight.
Academic Qualifications
MBA in HR and Marketing- SJES College,Bangalore University,Bengaluru
BBA in Aviation Management- Annai Fathima College,Madurai Kamaraj University,Madurai
Work Experience
Senior Executive
Concentrix (Retention Department for Adobe),Bengaluru,India
Client Management - Handled international Adobe subscription issues with precision and
professionalism.
Retention Strategy - Implemented tailored communication to ensure long-term client satisfaction.
Problem Solving - Delivered quick and effective resolutions to complex client concerns.
Customer Relations - Built strong rapport with global clients, especially from the UK region.
Performance Recognition - Received multiple client and internal appreciations for exceptional
service.
2023
2020
2023-2025
Communication Skills - Ensured clarity and confidence in all client interactions.
Team Collaboration - Coordinated effectively with cross-functional teams for smooth service
delivery.
Service Excellence - Consistently maintained high service standards and customer loyalty.
Assistant Manager - Sales
Aditya Birla Capital,Bengaluru,India
Client Relationship - Maintained and expanded strong connections with key clients.
2022-2023
Sales Achievement - Consistently met and exceeded sales targets in competitive markets.
Negotiation - Applied effective negotiation strategies to close high-value deals.
Communication - Delivered persuasive and result-oriented sales presentations.
Customer Satisfaction - Ensured exceptional client experience and repeat business.
Market Awareness - Analyzed trends to identify new business opportunities.
Team Coordination - Supported team efforts to achieve collective sales goals.
Strategic Planning - Implemented action plans to drive business growth and retention.
Telecaller
2021-2022
Q Conneqt (Canara Bank Process),Bengaluru,India
Customer Assistance - Handled client queries and service requests professionally over calls.
T elecalling Skills - Maintained courteous communication and effective call handling.
Product Promotion - Promoted banking services and offers to potential customers.
CRM Management - Updated and tracked customer interactions using CRM tools.
Customer Retention - Ensured client satisfaction through timely support and follow-ups.
Communication - Demonstrated clarity, confidence, and empathy during calls.
T arget Achievement - Consistently met daily and monthly call and conversion goals.
T eam Support - Collaborated with peers to enhance overall service performance.
Technical Skills
MS Office Suite
Strengths
Recruitment - Assisted in sourcing, screening, and onboarding suitable candidates.
Employee Relations - Maintained positive workplace communication and team engagement.
Data Management - Maintained employee and customer records accurately in databases or CRM
tools.
Performance Support - Assisted in evaluating and improving employee or campaign outcomes.
Team Collaboration - Worked closely with cross-functional teams to achieve company goals.
Analytical Thinking - Interpreted feedback and market data to support informed decisions.
------------------------------
Candidate
------------------------------
First Name: Aksa
E-Mail Address: aksakunjumon2000@gmail.com
Country: India
Phone: +971 54 288 6576
Current Job Designation: Nil
Job Designation Applying For: Accountant
Total Years of Experience: 1
Copy your Resume / CV in this box:
------------------------------
First Name: Aksa
E-Mail Address: aksakunjumon2000@gmail.com
Country: India
Phone: +971 54 288 6576
Current Job Designation: Nil
Job Designation Applying For: Accountant
Total Years of Experience: 1
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Pramod Shetty
E-Mail Address: pramodkshetty.17@gmail.com
Country: India
Phone: +91 8971312123
Current Job Designation: Principal Software Developer
Job Designation Applying For: Senior Software Developer
Total Years of Experience: 14
Copy your Resume / CV in this box: PRAMOD SHETTY
Email: pramodkshetty.17@gmail.com
Mobile: +91 8971312123
PROFESSIONAL SUMMARY
Accomplished Principal Software Developer with over 14 years of IT experience, including more than 5 years of hands-on expertise in Oracle APEX (version 19.2 and above), SQL, and PL/SQL. Proven track record as a developer, with a strong focus on planning and implementing effective development strategies aligned with industry best practices. Detail-oriented, organized, and meticulous in supporting project deliverables and managing software releases. A customer-focused professional with excellent communication skills and a comprehensive understanding of the entire software development lifecycle, with expertise across various technical platforms.
EXPERIENCE
Oracle Solution Services India Private Limited
Designation: Principal Software Developer
Description: The Oracle Solution Center offers state-of-the-art systems, software, and expertise to support the customer's solution development requirements. Oracle experts work with customers to prototype their solution architectures and prove those solutions will work in realistic scenarios on real-world systems.
Project:
Duration: 2020 - current
∙ Worked on Oracle internal projects such as Delivery Management, Resource Management, Award tool etc... and developed end to end applications using Oracle Apex, SQL, PLSQL and basic JavaScript, HTML, CSS.
∙ Frequently collaborated with Stakeholders and Business Analyst for requirement gathering.
∙ Created database objects like table, view, sequences, synonyms, indexes using Oracle Tool (SQL developer).
∙ Worked on performance tuning on complex queries.
∙ Worked on Agile software development process.
∙ Handled application Individually and got "Global Business Operation Outstanding Performer" award for Q1FY21.
∙ Worked on Rest API to load the data from different source.
Robert Bosch Engineering and Business Solutions Private Limited
Designation: Senior Software Developer
Description: Robert Bosch Engineering and Business Solutions Ltd. is an engineering company working to provide its clients with business solutions.
Duration: 2015 – 2019(Dec)
∙ Worked on enhancements on Market Planning internal application module by using Form Builder and Report Builder tool along with SQL and PLSQL.
∙ Worked on waterfall model of software development process.
∙ Worked on performance tuning by using advance feature of oracle 12c and followed development phases.
∙ Identified the root cause for the production issues and provided solution.
∙ Conducted SQL and PLSQL training for new Joiners.
∙ Worked in Germany for 6 months.
Cognizant Technology Solutions India Private Limited
Designation: Associate Developer
Description: Cognizant provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment.
Duration: 2011-2015
∙ Worked on MAS (Managed Application Services) CLAIMS application for registering/approving the insurance claims.
∙ Worked on Enhancement, Maintenance and Production issues using SQL, PLSQL, Oracle Forms and Reports.
∙ Coordinating with onsite coordinator and getting requirements.
∙ Requirement analysis as per the Business requirement document.
∙ Worked on preparation of Unit Test cases and Unit Testing.
TECHNICAL SKILLS
Development Tools : Oracle Apex (version 19.2 and above), SQL Developer, Oracle Form Builder,
Oracle Report Builder,
TOAD, PLSQL Developer
Programming Languages : SQL, PL/SQL, JavaScript, HTML, CSS
RDBMS : Oracle 9i, Oracle 11g, Oracle 12c, Oracle 19c
CERTIFICATION
Advanced SQL Certification.
Oracle Apex Cloud Developer Professional.
EDUCATIONAL QUALIFICATIONS
B.E RNS Institute of Technology, Bangalore 2010
Class XII Chetan Pre-University College, Hubli 2006
Class X Basel Mission Boys High School, Hubli 2004
KEY TRAITS
● Eager to learn new technologies and implement it.
● Problem solving.
● Flexible.
● Teamwork.
● Enthusiastic and Quick learner.
PERSONAL DETAILS
Date of Birth : 17/06/1988
Nationality : Indian
Permanent Address : Kanakanagar, Bangalore.
DECLARATION
I hereby solemnly declare that all the statements quoted above are true to the best of my knowledge.
Date: 08/09/2025 Signature
Place: Bangalore. (Pramod Shetty)
------------------------------
First Name: Pramod Shetty
E-Mail Address: pramodkshetty.17@gmail.com
Country: India
Phone: +91 8971312123
Current Job Designation: Principal Software Developer
Job Designation Applying For: Senior Software Developer
Total Years of Experience: 14
Copy your Resume / CV in this box: PRAMOD SHETTY
Email: pramodkshetty.17@gmail.com
Mobile: +91 8971312123
PROFESSIONAL SUMMARY
Accomplished Principal Software Developer with over 14 years of IT experience, including more than 5 years of hands-on expertise in Oracle APEX (version 19.2 and above), SQL, and PL/SQL. Proven track record as a developer, with a strong focus on planning and implementing effective development strategies aligned with industry best practices. Detail-oriented, organized, and meticulous in supporting project deliverables and managing software releases. A customer-focused professional with excellent communication skills and a comprehensive understanding of the entire software development lifecycle, with expertise across various technical platforms.
EXPERIENCE
Oracle Solution Services India Private Limited
Designation: Principal Software Developer
Description: The Oracle Solution Center offers state-of-the-art systems, software, and expertise to support the customer's solution development requirements. Oracle experts work with customers to prototype their solution architectures and prove those solutions will work in realistic scenarios on real-world systems.
Project:
Duration: 2020 - current
∙ Worked on Oracle internal projects such as Delivery Management, Resource Management, Award tool etc... and developed end to end applications using Oracle Apex, SQL, PLSQL and basic JavaScript, HTML, CSS.
∙ Frequently collaborated with Stakeholders and Business Analyst for requirement gathering.
∙ Created database objects like table, view, sequences, synonyms, indexes using Oracle Tool (SQL developer).
∙ Worked on performance tuning on complex queries.
∙ Worked on Agile software development process.
∙ Handled application Individually and got "Global Business Operation Outstanding Performer" award for Q1FY21.
∙ Worked on Rest API to load the data from different source.
Robert Bosch Engineering and Business Solutions Private Limited
Designation: Senior Software Developer
Description: Robert Bosch Engineering and Business Solutions Ltd. is an engineering company working to provide its clients with business solutions.
Duration: 2015 – 2019(Dec)
∙ Worked on enhancements on Market Planning internal application module by using Form Builder and Report Builder tool along with SQL and PLSQL.
∙ Worked on waterfall model of software development process.
∙ Worked on performance tuning by using advance feature of oracle 12c and followed development phases.
∙ Identified the root cause for the production issues and provided solution.
∙ Conducted SQL and PLSQL training for new Joiners.
∙ Worked in Germany for 6 months.
Cognizant Technology Solutions India Private Limited
Designation: Associate Developer
Description: Cognizant provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment.
Duration: 2011-2015
∙ Worked on MAS (Managed Application Services) CLAIMS application for registering/approving the insurance claims.
∙ Worked on Enhancement, Maintenance and Production issues using SQL, PLSQL, Oracle Forms and Reports.
∙ Coordinating with onsite coordinator and getting requirements.
∙ Requirement analysis as per the Business requirement document.
∙ Worked on preparation of Unit Test cases and Unit Testing.
TECHNICAL SKILLS
Development Tools : Oracle Apex (version 19.2 and above), SQL Developer, Oracle Form Builder,
Oracle Report Builder,
TOAD, PLSQL Developer
Programming Languages : SQL, PL/SQL, JavaScript, HTML, CSS
RDBMS : Oracle 9i, Oracle 11g, Oracle 12c, Oracle 19c
CERTIFICATION
Advanced SQL Certification.
Oracle Apex Cloud Developer Professional.
EDUCATIONAL QUALIFICATIONS
B.E RNS Institute of Technology, Bangalore 2010
Class XII Chetan Pre-University College, Hubli 2006
Class X Basel Mission Boys High School, Hubli 2004
KEY TRAITS
● Eager to learn new technologies and implement it.
● Problem solving.
● Flexible.
● Teamwork.
● Enthusiastic and Quick learner.
PERSONAL DETAILS
Date of Birth : 17/06/1988
Nationality : Indian
Permanent Address : Kanakanagar, Bangalore.
DECLARATION
I hereby solemnly declare that all the statements quoted above are true to the best of my knowledge.
Date: 08/09/2025 Signature
Place: Bangalore. (Pramod Shetty)
------------------------------
Candidate
------------------------------
First Name: Ashkar Ali
E-Mail Address: ashker.ali22@yahoo.com
Country: United Arab Emirates
Phone: 0545348773
Current Job Designation: Administrator
Job Designation Applying For: Administrator
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
First Name: Ashkar Ali
E-Mail Address: ashker.ali22@yahoo.com
Country: United Arab Emirates
Phone: 0545348773
Current Job Designation: Administrator
Job Designation Applying For: Administrator
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Prakash
E-Mail Address: prakash.shukla91@yahoo.com
Country: Saudi Arabia
Phone: +91 720863616
Current Job Designation: Assistant manager IT
Job Designation Applying For: IT infrastructure
Total Years of Experience: 12
Copy your Resume / CV in this box: Prakash Shukla +91 7208363616 ∙ Dubai, UAE ∙ prakash.shukla91@yahoo.com ∙ Prakash-Linkedin IT Infrastructure & Operations Leader Trading Floor Infrastructure | Enterprise System Administration | Team Leadership & Stakeholder Management | ITIL Service Management | IT Security & Governance | Digital & Technology Manager IT Infrastructure Leader with 12.6 years of progressive experience driving operational excellence and leading complex infrastructure projects in enterprise banking environments. Currently serving as Assistant Manager at BNP Paribas, managing end-to-end IT Infrastructure & Production operations with responsibility for a 30+ member engineering team, ensuring adherence to SLAs and delivering superior support for mission-critical business systems. Led 7+ major infrastructure projects including enterprise-wide Windows migrations, BKC Data Center Relocation for Voice/Win/AnyConnect/Campus Infrastructure, Smartcard Migration, and printer fleet transitions. Reduced average incident resolution time by 35% through process optimization and implementation of automated diagnostic solutions, while achieving 100% business continuity preparedness through quarterly disaster recovery drills. Core competencies include System/Server Administration (Windows/Linux), Storage Administration, Incident & Problem Management (ITIL Framework), Hardware Deployment & Asset Management, Network Administration, and VoIP Systems. Technical certifications include AWS Certified Solutions Architect – Associate, Redhat System Administrator RHEL 8, and ITIL Foundation. Available with 2 months' notice for Dubai / Abu Dhabi and broader GCC locations. Notable Achievement Highlights (Last 5 Years): ● Led enterprise-wide Windows 11 migration project across 1,250 devices (2024-2025), overseeing compatibility assessments, system imaging, user data backup, and post-upgrade support with minimal downtime through planning and stakeholder engagement. ● Achieved 99.9% uptime for mission-critical trading systems while reducing average incident resolution time by 35% (2022-2023) through implementation of automated diagnostic tools, standardized runbooks, and monitoring across equity, fixed income, FX, and derivatives trading desks. ● Managed hardware lifecycle for 500+ trading workstations annually (2022-Present), including procurement, deployment, and decommissioning while leading a team of 15-30 desktop support engineers providing 24/7 coverage across time zones. ● Delivered 100% business continuity preparedness (2022-Present) through coordination of quarterly disaster recovery drills, ensuring zero tolerance for downtime in high-pressure financial trading environment supporting 20+ traders and senior executives WORK EXPERIENCE BNP Paribas India Solution Pvt. Ltd. - India & Dubai, UAE Assistant Manager – IT Infrastructure & Production 10/2023 - Present Led IT Infrastructure & Production operations for BNP Paribas, managing a 30+ member engineering team with direct oversight of desktop support operations across trading floor and enterprise environments, ensuring mission-critical system availability for front-office trading desks supporting equity, fixed income, FX, and derivatives operations. ● Trading Floor Infrastructure: Orchestrated end-to-end desktop infrastructure management for high-frequency trading operations utilizing Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms on multi-monitor workstation configurations across equity, fixed income, FX, and derivatives desks, delivering 99.9% uptime for zero-tolerance trading systems while coordinating vendor escalations (Bloomberg, Reuters, IPC/BT turret providers) to resolve technical issues within strict SLA requirements. ● Enterprise System Administration: Directed enterprise-wide Windows 11 migration initiative leveraging system imaging, automated deployment tools, and compatibility assessment frameworks across 1,250 endpoints organization-wide, ensuring seamless transition with minimal business disruption through planning, comprehensive user training programs, and synchronized rollout with network, security, and application teams. ● Team Leadership & Stakeholder Management: Guided cross-functional team of 30 desktop support engineers providing 24/7 coverage during market hours across time zones while implementing automated diagnostic solutions and standardized troubleshooting runbooks, resulting in 35% reduction in average incident resolution time and superior White Glove support delivery for C-level executives and international stakeholders. ● ITIL Service Management: Established comprehensive incident, problem, and change management processes through ServiceNow ticketing system aligned with ITIL framework best practices, ensuring adherence to SLAs across all operations while coordinating quarterly disaster recovery drills that achieved 100% business continuity preparedness for critical banking infrastructure and trading floor systems. ● IT Security & Governance: Enforced comprehensive security and compliance framework implementing system controls, monthly patch deployment cycles, and vulnerability management protocols across 100+ critical banking systems, ensuring zero security breaches while conducting annual VAPT (Vulnerability Assessment & Penetration Testing) audits.
Quantum Leap Consulting Pvt. Ltd. - India Technical Manager – IT (Client: BNP Paribas India Solution Pvt. Ltd) Managed mission-critical IT infrastructure operations for BNP Paribas trading floor environment, leading team of 15 desktop support engineers across 24/7 shifts and time zones, with accountability for 500+ trading workstations, hardware lifecycle management, and vendor coordination ensuring zero-tolerance uptime for front-office trading operations. ● Trading Floor Infrastructure: Engineered standardized trading workstation infrastructure implementing multi-monitor configurations, specialized hardware deployments, and Bloomberg Terminal/Reuters Eikon integrations for equity, fixed income, FX, and derivatives trading desks, achieving 99.9% uptime through monitoring and rapid incident response protocols while maintaining zero failed systems during critical market hours. ● Enterprise System Administration: Executed complete hardware lifecycle management encompassing procurement, deployment, configuration, and decommissioning leveraging Active Directory, Group Policy, and automated provisioning frameworks for 500+ trading workstations annually, ensuring seamless technology refreshes while maintaining compatibility with proprietary trading applications and market data platforms. ● ITIL Service Management: Coordinated quarterly disaster recovery exercises and business continuity planning utilizing ITIL incident, problem, and change management frameworks in collaboration with Network, Security, and Application teams, delivering 100% preparedness ratings while resolving complex trading system issues and maintaining comprehensive technical documentation for missioncritical infrastructure. Team Computers Pvt. Ltd. - India Sr. System Administrator (Client: BNP Paribas India Solution Pvt. Ltd) 01/2021 - 02/2022 Delivered Tier 2/3 technical support for high-pressure trading floor environment at BNP Paribas, providing specialized expertise for 20+ traders, sales personnel, and research analysts while maintaining Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms with zerotolerance for downtime during critical market operations. ● Trading Floor Infrastructure: Maintained mission-critical trading systems and applications including Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms with multi-monitor workstation configurations and IPC/BT turret phone systems, achieving zero downtime during market hours through rapid hardware replacement protocols with average incident resolution under 15 minutes for frontoffice trading operations. ● Enterprise System Administration: Deployed automated patch management solution utilizing Windows Server Update Services (WSUS) and centralized configuration management tools across trading floor desktop estate, reducing manual deployment time by 60% while ensuring security compliance and system stability without disrupting critical trading activities during market sessions. EARLY CAREER Microland Ltd. | Sr. System Administrator | 04/2016 - 12/2020 | Delivered advanced system and desktop administration for BNP Paribas banking operations, managing Windows/Linux environments, Active Directory, and end-user infrastructure while maintaining high availability and security compliance for financial services technology systems. EDUCATION ● MBA (Information Technology) - Welingkar Institute of Management, Mumbai, India. ● Bachelor of Science: Information Technology - Kuvempu University, Karnataka, India. SKILLS System Administration | Server Administration | Storage Administration | Windows Administration | Linux Administration | Desktop Management | Trading Floor Support | Bloomberg Terminal | Reuters Eikon | Trading Platforms | Network Troubleshooting | VoIP Systems | Turret Phone Systems (IPC/BT) | Hardware Deployment | Asset Management | Incident Management | Problem Management | ITIL Framework | ServiceNow | Change Management | Disaster Recovery | Business Continuity | Multi-Monitor Setup | Project Management | Vendor Management | SLA Coordination | Team Management | Leadership | Technical Support | Troubleshooting | Active Directory | Group Policy | Strategic Planning | Stakeholder Management | Customer Service CERTIFICATIONS AWS Certified Solutions Architect – Associate - Amazon Web Services | Red Hat Certified System Administrator (RHCSA) - RHEL 8 - Red Hat | ITIL Foundation Certificate in IT Service Management - AXELOS | VMware vSphere: Install, Configure, Manage [V6.0] - VMware | Higher Diploma in Software Engineering - NIIT Ltd. | CISCO Network Device Administration - Cisco Systems
------------------------------
First Name: Prakash
E-Mail Address: prakash.shukla91@yahoo.com
Country: Saudi Arabia
Phone: +91 720863616
Current Job Designation: Assistant manager IT
Job Designation Applying For: IT infrastructure
Total Years of Experience: 12
Copy your Resume / CV in this box: Prakash Shukla +91 7208363616 ∙ Dubai, UAE ∙ prakash.shukla91@yahoo.com ∙ Prakash-Linkedin IT Infrastructure & Operations Leader Trading Floor Infrastructure | Enterprise System Administration | Team Leadership & Stakeholder Management | ITIL Service Management | IT Security & Governance | Digital & Technology Manager IT Infrastructure Leader with 12.6 years of progressive experience driving operational excellence and leading complex infrastructure projects in enterprise banking environments. Currently serving as Assistant Manager at BNP Paribas, managing end-to-end IT Infrastructure & Production operations with responsibility for a 30+ member engineering team, ensuring adherence to SLAs and delivering superior support for mission-critical business systems. Led 7+ major infrastructure projects including enterprise-wide Windows migrations, BKC Data Center Relocation for Voice/Win/AnyConnect/Campus Infrastructure, Smartcard Migration, and printer fleet transitions. Reduced average incident resolution time by 35% through process optimization and implementation of automated diagnostic solutions, while achieving 100% business continuity preparedness through quarterly disaster recovery drills. Core competencies include System/Server Administration (Windows/Linux), Storage Administration, Incident & Problem Management (ITIL Framework), Hardware Deployment & Asset Management, Network Administration, and VoIP Systems. Technical certifications include AWS Certified Solutions Architect – Associate, Redhat System Administrator RHEL 8, and ITIL Foundation. Available with 2 months' notice for Dubai / Abu Dhabi and broader GCC locations. Notable Achievement Highlights (Last 5 Years): ● Led enterprise-wide Windows 11 migration project across 1,250 devices (2024-2025), overseeing compatibility assessments, system imaging, user data backup, and post-upgrade support with minimal downtime through planning and stakeholder engagement. ● Achieved 99.9% uptime for mission-critical trading systems while reducing average incident resolution time by 35% (2022-2023) through implementation of automated diagnostic tools, standardized runbooks, and monitoring across equity, fixed income, FX, and derivatives trading desks. ● Managed hardware lifecycle for 500+ trading workstations annually (2022-Present), including procurement, deployment, and decommissioning while leading a team of 15-30 desktop support engineers providing 24/7 coverage across time zones. ● Delivered 100% business continuity preparedness (2022-Present) through coordination of quarterly disaster recovery drills, ensuring zero tolerance for downtime in high-pressure financial trading environment supporting 20+ traders and senior executives WORK EXPERIENCE BNP Paribas India Solution Pvt. Ltd. - India & Dubai, UAE Assistant Manager – IT Infrastructure & Production 10/2023 - Present Led IT Infrastructure & Production operations for BNP Paribas, managing a 30+ member engineering team with direct oversight of desktop support operations across trading floor and enterprise environments, ensuring mission-critical system availability for front-office trading desks supporting equity, fixed income, FX, and derivatives operations. ● Trading Floor Infrastructure: Orchestrated end-to-end desktop infrastructure management for high-frequency trading operations utilizing Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms on multi-monitor workstation configurations across equity, fixed income, FX, and derivatives desks, delivering 99.9% uptime for zero-tolerance trading systems while coordinating vendor escalations (Bloomberg, Reuters, IPC/BT turret providers) to resolve technical issues within strict SLA requirements. ● Enterprise System Administration: Directed enterprise-wide Windows 11 migration initiative leveraging system imaging, automated deployment tools, and compatibility assessment frameworks across 1,250 endpoints organization-wide, ensuring seamless transition with minimal business disruption through planning, comprehensive user training programs, and synchronized rollout with network, security, and application teams. ● Team Leadership & Stakeholder Management: Guided cross-functional team of 30 desktop support engineers providing 24/7 coverage during market hours across time zones while implementing automated diagnostic solutions and standardized troubleshooting runbooks, resulting in 35% reduction in average incident resolution time and superior White Glove support delivery for C-level executives and international stakeholders. ● ITIL Service Management: Established comprehensive incident, problem, and change management processes through ServiceNow ticketing system aligned with ITIL framework best practices, ensuring adherence to SLAs across all operations while coordinating quarterly disaster recovery drills that achieved 100% business continuity preparedness for critical banking infrastructure and trading floor systems. ● IT Security & Governance: Enforced comprehensive security and compliance framework implementing system controls, monthly patch deployment cycles, and vulnerability management protocols across 100+ critical banking systems, ensuring zero security breaches while conducting annual VAPT (Vulnerability Assessment & Penetration Testing) audits.
Quantum Leap Consulting Pvt. Ltd. - India Technical Manager – IT (Client: BNP Paribas India Solution Pvt. Ltd) Managed mission-critical IT infrastructure operations for BNP Paribas trading floor environment, leading team of 15 desktop support engineers across 24/7 shifts and time zones, with accountability for 500+ trading workstations, hardware lifecycle management, and vendor coordination ensuring zero-tolerance uptime for front-office trading operations. ● Trading Floor Infrastructure: Engineered standardized trading workstation infrastructure implementing multi-monitor configurations, specialized hardware deployments, and Bloomberg Terminal/Reuters Eikon integrations for equity, fixed income, FX, and derivatives trading desks, achieving 99.9% uptime through monitoring and rapid incident response protocols while maintaining zero failed systems during critical market hours. ● Enterprise System Administration: Executed complete hardware lifecycle management encompassing procurement, deployment, configuration, and decommissioning leveraging Active Directory, Group Policy, and automated provisioning frameworks for 500+ trading workstations annually, ensuring seamless technology refreshes while maintaining compatibility with proprietary trading applications and market data platforms. ● ITIL Service Management: Coordinated quarterly disaster recovery exercises and business continuity planning utilizing ITIL incident, problem, and change management frameworks in collaboration with Network, Security, and Application teams, delivering 100% preparedness ratings while resolving complex trading system issues and maintaining comprehensive technical documentation for missioncritical infrastructure. Team Computers Pvt. Ltd. - India Sr. System Administrator (Client: BNP Paribas India Solution Pvt. Ltd) 01/2021 - 02/2022 Delivered Tier 2/3 technical support for high-pressure trading floor environment at BNP Paribas, providing specialized expertise for 20+ traders, sales personnel, and research analysts while maintaining Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms with zerotolerance for downtime during critical market operations. ● Trading Floor Infrastructure: Maintained mission-critical trading systems and applications including Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms with multi-monitor workstation configurations and IPC/BT turret phone systems, achieving zero downtime during market hours through rapid hardware replacement protocols with average incident resolution under 15 minutes for frontoffice trading operations. ● Enterprise System Administration: Deployed automated patch management solution utilizing Windows Server Update Services (WSUS) and centralized configuration management tools across trading floor desktop estate, reducing manual deployment time by 60% while ensuring security compliance and system stability without disrupting critical trading activities during market sessions. EARLY CAREER Microland Ltd. | Sr. System Administrator | 04/2016 - 12/2020 | Delivered advanced system and desktop administration for BNP Paribas banking operations, managing Windows/Linux environments, Active Directory, and end-user infrastructure while maintaining high availability and security compliance for financial services technology systems. EDUCATION ● MBA (Information Technology) - Welingkar Institute of Management, Mumbai, India. ● Bachelor of Science: Information Technology - Kuvempu University, Karnataka, India. SKILLS System Administration | Server Administration | Storage Administration | Windows Administration | Linux Administration | Desktop Management | Trading Floor Support | Bloomberg Terminal | Reuters Eikon | Trading Platforms | Network Troubleshooting | VoIP Systems | Turret Phone Systems (IPC/BT) | Hardware Deployment | Asset Management | Incident Management | Problem Management | ITIL Framework | ServiceNow | Change Management | Disaster Recovery | Business Continuity | Multi-Monitor Setup | Project Management | Vendor Management | SLA Coordination | Team Management | Leadership | Technical Support | Troubleshooting | Active Directory | Group Policy | Strategic Planning | Stakeholder Management | Customer Service CERTIFICATIONS AWS Certified Solutions Architect – Associate - Amazon Web Services | Red Hat Certified System Administrator (RHCSA) - RHEL 8 - Red Hat | ITIL Foundation Certificate in IT Service Management - AXELOS | VMware vSphere: Install, Configure, Manage [V6.0] - VMware | Higher Diploma in Software Engineering - NIIT Ltd. | CISCO Network Device Administration - Cisco Systems
------------------------------
Candidate
------------------------------
First Name: Shams
E-Mail Address: shams554@gmail.com
Country: Malaysia
Phone: +60122230794
Current Job Designation: Head of Department Portfolio Management Analytics
Job Designation Applying For: Manager and Up
Total Years of Experience: 12
Copy your Resume / CV in this box: S H A M S A I M R A N
PORTFOLIO MANAGEMENT & ANALYTICS
Strategic thinker with over a decade of experience in delivering a wide range of actuarial and analytical services, including
portfolio management, pricing and financial modeling. Adept problem solver, providing insightful support for high-stakes
decision-making processes. Demonstrated expertise in optimizing business performance through innovative, data-driven
strategies and comprehensive reporting. Skilled communicator, proficient in presenting complex concepts to diverse
audiences and fostering strong relationships with clients and internal stakeholders.
K E Y S T R E N G T H S
Financial Modelling Reinsurance Optimization Process Enhancements
Large Data Analysis Reinsurance Pricing Risk Control Strategies
Stakeholder Management Profitability Testing Strategic Planning
C A R E E R H I G H L I G H T S
• Allianz: Successfully enhanced the portfolio management of the non-motor commercial business by supporting
underwriters with data-driven insights, guiding strategic business decisions and identifying new market opportunities.
• Gallagher Re: The lead analyst during a tender process for a new client, which resulted in the Company winning the
position as lead broker to place the client's retrocession program.
• Malaysian Re: Boosted profitability by 20% after de-risking loss-making business portfolios during my role as head of
pricing.
• Malaysian Re: Successfully developed & delivered customized risk transfer solutions for several local and international
clients throughout my pricing roles.
• Malaysian Re & MNRB: Implemented cost-effective automation which enhanced productivity of several stakeholders
i.e. via Excel VBA and development of user-friendly reporting templates.
C A R E E R E X P E R I E N C E
ALLIANZ GENERAL INSURANCE COMPANY MALAYSIA
HEAD OF DEPARTMENT Portfolio Management, CUO Office Sep 2022 – Present
• Developed performance dashboards and reports that improved renewal management and business development
across the commercial lines of business, both in terms of topline and bottom-line.
• Performed regular deep dives into each key line of business to understand performance drivers of historical and
current experiences, benchmarked against the market to develop forward-looking strategies to capture a bigger
market share of profitable segments.
• Led the preparation of the commercial business slide deck for the annual strategic planning process, ensuring
alignment with local and regional organizational goals and providing clear insights for decision-making.
• Fostered effective collaboration with cross-functional teams, including Underwriting, CEO office, actuarial, pricing,
risk management, as well as regional leadership, to support key business initiatives.
• Nurtured a culture of continuous improvement, fostering collaboration and innovation, which improved team
productivity and effectiveness.
GALLAGHER RE LABUAN LIMITED (previously Willis Re Labuan Limited)
SENIOR ACTUARIAL ANALYST Actuarial Analytics Sep 2021 – Sep 2022
• Key responsibilities include providing actuarial and analytical support to the broking team and clients.
• Carried out a series of retention analyses for several clients to assist them in determining the most optimal retention
level in respect of their proportional treaties that best meets their reinsurance objectives.
• Involved in renewals whereby the team have designed new XOL structures that materially improved the economics of
the XOL reinsurance program from expiring terms.
• As a broking analyst that deals with a wide range of clients and internal stakeholders, demonstrated the ability to be
a dynamic communicator that can effectively deliver the key points across to the audience during any given discourse.
MNRB HOLDINGS BHD
ASSISTANT VICE PRESIDENT Group Corporate & Strategic Planning Nov 2020 – Aug 2021
• Enhanced the business performance reporting that allows Group Management Committee (GMC) to have greater
performance tracking insights. The reporting process is also automated, which has successfully reduced delivery time
by half.
• Co-led a project to establish a Data Analytics Unit for the Group, whereby the developed project plan was approved
by both the GMC and the Board.
• Involved in the business plan review exercise of one of the subsidiaries to ensure it is aligned with the Group's overall
strategic objectives.
MALAYSIAN REINSURANCE BHD
ASSISTANT VICE PRESIDENT Pricing & Modelling Management Apr 2018 – Oct 2020
• Led the department towards enhancing revenue and profitable growth of the Company.
• Conducted business visits with underwriters to targeted clients to provide solutions to enhance their business.
• Developed specific pricing tools for tailor-made products to appraise the technical premium.
• Developed a profit-testing tool to ensure both technical and market pricing meet the profit targets of the Company.
• Delivered reinsurance pricing trainings to the company's Indonesian clients and internal stakeholders.
• Reduced human errors and bolstered efficiency by standardizing and automating manual underwriting processes
through use of MS Excel VBA.
• Participated proactively as a member of the Internal Capital Adequacy Assessment Process (ICAAP) committee to
assess and review the capital adequacy of the Company.
ASSISTANT VICE PRESIDENT Actuarial Services – Pricing Unit Nov 2016 – Mar 2018
• Propelled the Company to meet targeted bottom line by ensuring appropriate pricing assumptions used by
underwriters.
• Modelled the pricing formulation for non-traditional reinsurance products, including the first non-proportional
structured solution treaty in Malaysia.
• Delivered presentations to the general insurance industry of Malaysia and internal stakeholders of the Company on
Basics of Retakaful and other pricing related topics.
EXECUTIVE Actuarial Services Aug 2014 – Nov 2016
• Successfully developed a new financial projection model that enabled the Company to formulate more accurate
Annual Budget and 5-Year Business Plan projections.
• Played a key role in assessing the adequacy of the existing Individual Target Capital Level (ITCL) that should
commensurate with risk profile of the Company.
• Assisted the Appointed Actuary in preparing the Actuarial Valuation Reports and Financial Condition Reports to meet
regulatory requirements and to provide a wealth of valuable information for the Company.
GREAT EASTERN LIFE ASSURANCE
EXECUTIVE Actuarial Services Mar 2014 – Jul 2014
• Generated the statutory valuation reports to be submitted to Bank Negara Malaysia (BNM) and Monetary Authority
of Singapore (MAS).
• Prepared quarterly statistical report to be submitted to the Insurance Services Malaysia (ISM).
PRUDENTIAL LONDON PLC
PLACEMENT STUDENT Actuarial Department Mar 2013 – Nov 2013
• Assisted in enhancing user manuals to improve the annual Bonus Declaration process.
• Determined the applicability and amount of Market Value Reductions (MVR) on each individual policy withdrawal
from With Profits fund.
E D U C A T I O N & C E R T I F I C A T I O N
Associate of the IFoA (2020)
MSc in Actuarial Management, Heriot-Watt University | UK (2012)
BSc (Hons) in Actuarial Science (1st Class Hons), Heriot-Watt University | UK (2011)
Diploma in Actuarial Science (CGPA: 3.94), MARA University of Technology (UiTM) | Malaysia (2008)
Victoria Institution (SMK Victoria) | Malaysia (2004)
C O M P U T E R S K I L L S
MS Excel VBA • MS Excel • Remetrica Pricing Tool • R • MS OneNote • MS PowerPoint • MS Word
Kuala Lumpur, Malaysia • +6012-2230794 • shams554@gmail.com • https://www.linkedin.com/in/shams-aimran
------------------------------
First Name: Shams
E-Mail Address: shams554@gmail.com
Country: Malaysia
Phone: +60122230794
Current Job Designation: Head of Department Portfolio Management Analytics
Job Designation Applying For: Manager and Up
Total Years of Experience: 12
Copy your Resume / CV in this box: S H A M S A I M R A N
PORTFOLIO MANAGEMENT & ANALYTICS
Strategic thinker with over a decade of experience in delivering a wide range of actuarial and analytical services, including
portfolio management, pricing and financial modeling. Adept problem solver, providing insightful support for high-stakes
decision-making processes. Demonstrated expertise in optimizing business performance through innovative, data-driven
strategies and comprehensive reporting. Skilled communicator, proficient in presenting complex concepts to diverse
audiences and fostering strong relationships with clients and internal stakeholders.
K E Y S T R E N G T H S
Financial Modelling Reinsurance Optimization Process Enhancements
Large Data Analysis Reinsurance Pricing Risk Control Strategies
Stakeholder Management Profitability Testing Strategic Planning
C A R E E R H I G H L I G H T S
• Allianz: Successfully enhanced the portfolio management of the non-motor commercial business by supporting
underwriters with data-driven insights, guiding strategic business decisions and identifying new market opportunities.
• Gallagher Re: The lead analyst during a tender process for a new client, which resulted in the Company winning the
position as lead broker to place the client's retrocession program.
• Malaysian Re: Boosted profitability by 20% after de-risking loss-making business portfolios during my role as head of
pricing.
• Malaysian Re: Successfully developed & delivered customized risk transfer solutions for several local and international
clients throughout my pricing roles.
• Malaysian Re & MNRB: Implemented cost-effective automation which enhanced productivity of several stakeholders
i.e. via Excel VBA and development of user-friendly reporting templates.
C A R E E R E X P E R I E N C E
ALLIANZ GENERAL INSURANCE COMPANY MALAYSIA
HEAD OF DEPARTMENT Portfolio Management, CUO Office Sep 2022 – Present
• Developed performance dashboards and reports that improved renewal management and business development
across the commercial lines of business, both in terms of topline and bottom-line.
• Performed regular deep dives into each key line of business to understand performance drivers of historical and
current experiences, benchmarked against the market to develop forward-looking strategies to capture a bigger
market share of profitable segments.
• Led the preparation of the commercial business slide deck for the annual strategic planning process, ensuring
alignment with local and regional organizational goals and providing clear insights for decision-making.
• Fostered effective collaboration with cross-functional teams, including Underwriting, CEO office, actuarial, pricing,
risk management, as well as regional leadership, to support key business initiatives.
• Nurtured a culture of continuous improvement, fostering collaboration and innovation, which improved team
productivity and effectiveness.
GALLAGHER RE LABUAN LIMITED (previously Willis Re Labuan Limited)
SENIOR ACTUARIAL ANALYST Actuarial Analytics Sep 2021 – Sep 2022
• Key responsibilities include providing actuarial and analytical support to the broking team and clients.
• Carried out a series of retention analyses for several clients to assist them in determining the most optimal retention
level in respect of their proportional treaties that best meets their reinsurance objectives.
• Involved in renewals whereby the team have designed new XOL structures that materially improved the economics of
the XOL reinsurance program from expiring terms.
• As a broking analyst that deals with a wide range of clients and internal stakeholders, demonstrated the ability to be
a dynamic communicator that can effectively deliver the key points across to the audience during any given discourse.
MNRB HOLDINGS BHD
ASSISTANT VICE PRESIDENT Group Corporate & Strategic Planning Nov 2020 – Aug 2021
• Enhanced the business performance reporting that allows Group Management Committee (GMC) to have greater
performance tracking insights. The reporting process is also automated, which has successfully reduced delivery time
by half.
• Co-led a project to establish a Data Analytics Unit for the Group, whereby the developed project plan was approved
by both the GMC and the Board.
• Involved in the business plan review exercise of one of the subsidiaries to ensure it is aligned with the Group's overall
strategic objectives.
MALAYSIAN REINSURANCE BHD
ASSISTANT VICE PRESIDENT Pricing & Modelling Management Apr 2018 – Oct 2020
• Led the department towards enhancing revenue and profitable growth of the Company.
• Conducted business visits with underwriters to targeted clients to provide solutions to enhance their business.
• Developed specific pricing tools for tailor-made products to appraise the technical premium.
• Developed a profit-testing tool to ensure both technical and market pricing meet the profit targets of the Company.
• Delivered reinsurance pricing trainings to the company's Indonesian clients and internal stakeholders.
• Reduced human errors and bolstered efficiency by standardizing and automating manual underwriting processes
through use of MS Excel VBA.
• Participated proactively as a member of the Internal Capital Adequacy Assessment Process (ICAAP) committee to
assess and review the capital adequacy of the Company.
ASSISTANT VICE PRESIDENT Actuarial Services – Pricing Unit Nov 2016 – Mar 2018
• Propelled the Company to meet targeted bottom line by ensuring appropriate pricing assumptions used by
underwriters.
• Modelled the pricing formulation for non-traditional reinsurance products, including the first non-proportional
structured solution treaty in Malaysia.
• Delivered presentations to the general insurance industry of Malaysia and internal stakeholders of the Company on
Basics of Retakaful and other pricing related topics.
EXECUTIVE Actuarial Services Aug 2014 – Nov 2016
• Successfully developed a new financial projection model that enabled the Company to formulate more accurate
Annual Budget and 5-Year Business Plan projections.
• Played a key role in assessing the adequacy of the existing Individual Target Capital Level (ITCL) that should
commensurate with risk profile of the Company.
• Assisted the Appointed Actuary in preparing the Actuarial Valuation Reports and Financial Condition Reports to meet
regulatory requirements and to provide a wealth of valuable information for the Company.
GREAT EASTERN LIFE ASSURANCE
EXECUTIVE Actuarial Services Mar 2014 – Jul 2014
• Generated the statutory valuation reports to be submitted to Bank Negara Malaysia (BNM) and Monetary Authority
of Singapore (MAS).
• Prepared quarterly statistical report to be submitted to the Insurance Services Malaysia (ISM).
PRUDENTIAL LONDON PLC
PLACEMENT STUDENT Actuarial Department Mar 2013 – Nov 2013
• Assisted in enhancing user manuals to improve the annual Bonus Declaration process.
• Determined the applicability and amount of Market Value Reductions (MVR) on each individual policy withdrawal
from With Profits fund.
E D U C A T I O N & C E R T I F I C A T I O N
Associate of the IFoA (2020)
MSc in Actuarial Management, Heriot-Watt University | UK (2012)
BSc (Hons) in Actuarial Science (1st Class Hons), Heriot-Watt University | UK (2011)
Diploma in Actuarial Science (CGPA: 3.94), MARA University of Technology (UiTM) | Malaysia (2008)
Victoria Institution (SMK Victoria) | Malaysia (2004)
C O M P U T E R S K I L L S
MS Excel VBA • MS Excel • Remetrica Pricing Tool • R • MS OneNote • MS PowerPoint • MS Word
Kuala Lumpur, Malaysia • +6012-2230794 • shams554@gmail.com • https://www.linkedin.com/in/shams-aimran
------------------------------
Candidate
------------------------------
First Name: HUSAIN KATWARAWALA
E-Mail Address: katwarawala.husain1991@gmail.com
Country: India
Phone: +918484911572
Current Job Designation: Manager - Customer Service
Job Designation Applying For: Manager - Customer Service
Total Years of Experience: 15
Copy your Resume / CV in this box: HUSAIN KATWARAWALA
Mobile: +91-8484911572
Email: katwarawala.husain1991@gmail.com
LinkedIn: linkedin.com/in/husain-katwarawala-a229a71a2
Gender: Male | Date of Birth: 30.12.1991
Passport: W1266804 | Nationality: Indian
Address: Pune, India
________________________________________
CUSTOMER SERVICE & LOGISTICS LEADER | EXPERT IN PROCESS OPTIMIZATION & GLOBAL ACCOUNT MANAGEMENT
PROFILE & VALUE
A dynamic and results-oriented Customer Service and Logistics Leader with 15+ years of experience driving operational excellence and customer satisfaction across global supply chain ecosystems. Proven expertise in managing high-impact international accounts, optimizing logistics processes, and delivering exceptional service through continuous improvement initiatives. Skilled in leading cross-functional teams, managing complex customer issues, and driving business transformation through data-driven decision-making. Adept at reducing operational inefficiencies, enhancing customer retention, and fostering collaborative partnerships. Known for strategic thinking, leadership, and a relentless focus on improving service delivery and client relationships. Seeking to leverage my extensive background in logistics, customer service, and process optimization to contribute to a progressive organization in the UAE. KEY SKILLS
Customer Support:
• Salesforce & FreshDesk Case Management, Escalation Management, Incident Management
• CRM, Customer Retention, Customer Satisfaction
Logistics Management:
• International Shipping, Freight Forwarding, Supply Chain Management, Inventory Control, Warehouse Operations
Managerial Skills:
• Team Management, Project Management, KPI Management, Leadership, Performance Management, Staff Development
Process Improvement:
• Continuous Improvement, Lean Management, Six Sigma (Yellow Belt), Operations Management, Quality Assurance
Technical Proficiency:
• Microsoft Office, MySQL, JIRA, Aha, QlikSense, Kibana, Tableau
WORK EXPERIENCE
Manager - Customer Service
E2open (WiseTech Global)
Dec 2022 - Present | Pune, India
• Managed multi-channel customer communications, ensuring seamless service delivery and rapid case resolution.
• Led onboarding and relationship management, collaborating with Product, Development, and Infrastructure teams to drive customer satisfaction, retention, and loyalty.
• Served as Incident Manager for SEV 1 issues, resolving high-priority incidents efficiently.
• Monitored over 400 monthly calls, addressing critical client issues and improving satisfaction.
• Optimized team scheduling and performance, leveraging mentoring, training, and recognition programs.
• Established and monitored SLAs/KPIs, identifying areas for growth and developing targeted initiatives.
• Analyzed customer insights, providing strategic feedback to Product, Development, and Infrastructure teams to drive service and product improvements.
• Delivered performance reports and actionable insights to senior leadership to improve customer service delivery.
Team Lead - Customer Service
E2open (WiseTech Global)
May 2019 - Dec 2022 | Pune, India
• Led teams to exceed performance targets and resolve customer issues, especially during peak times.
• Reduced resolution time by 40% through streamlined processes and feedback-driven improvements.
• Promoted innovation and efficiency, implementing high standards for customer interactions and upselling opportunities.
• Directed cross-functional collaborations to improve overall service quality.
Reseller Success Manager
Cogo Freight Pvt Ltd
Jul 2018 – May 2019 | Mumbai, India
• Managed key client relationships in international shipping, focusing on the promotion and sales of ocean freight services.
• Developed and delivered marketing materials to demonstrate service benefits and competitive advantages.
• Built strong relationships with high-value clients, driving growth and increasing revenue through strategic sales efforts.
• Led efforts to expand market reach, consistently surpassing sales objectives in collaboration with senior management.
Customer Service Representative to Key Account Executive
INTTRA
Dec 2018 – Apr 2019 | Mumbai, India
Oct 2016 – Nov 2018 | Mumbai, India
• Managed customer queries and case resolution related to shipping products and services.
• Proficiently handled various communication protocols (EDI, XML, ANSI, API) for seamless integration.
• Delivered product training, ensuring clients understood system functionalities and were equipped to use services efficiently.
• Consistently exceeded performance expectations, reducing call closure time by 90% compared to company averages.
Senior Executive – Export Shipping
Axis Shipping Agency Pvt Ltd
Jun 2016 – Sep 2016 | Mumbai, India
• Coordinated shipment logistics, including container movement and cost estimations for ocean freight across various freight terms.
• Managed hazardous cargo approvals, liaising with shipping lines, feeder operators, and NVOCCs.
• Delivered shipment progress reports and collaborated with overseas agents to ensure timely, accurate documentation.
• Enhanced efficiency in shipment management through the use of ERS systems.
Senior Executive – Shipping
Frigorifico Allansons Pvt Ltd
Oct 2015 – May 2016 | Mumbai, India
• Oversaw the movement of shipments, ensuring delivery to consignees within stipulated time frames.
• Managed the complete shipping documentation process for both air and sea shipments, coordinating with global partners.
• Implemented cost-saving strategies, particularly in transportation and logistics processes.
Earlier Career Summary (2010 - 2015)
Held progressive customer service and logistics roles at Gateway Maritime, Frigorifico Allanasons, and Axis Shipping. Managed end-to-end export operations, including DG approvals, shipment tracking, customs documentation, and Bill of Lading preparation for global clients. Delivered on-time shipments, maintained compliance, and resolved high-priority issues across APAC, EMEA, and the Americas.
EDUCATION
Post Graduate Diploma in Supply Chain Management | Welingkar Institute of Management, Mumbai | 2017
B.COM in Accounting | KPB Hinduja College of Commerce, Mumbai | 2012
CERTIFICATIONS
• Oracle Database 10g: Introduction to SQL
• Oracle Database 10g: PL/SQL Fundamentals
• Team Leadership & Team Management 2022 Master Class
• Six Sigma Yellow Belt
• Generative AI for Customer Service with Microsoft 365 Copilot Professional Certificate
LANGUAGES
• English: Proficient | Hindi: Proficient | Arabic: Read & Write | Gujarati: Speak | Marathi: Basic
ACOMPLISHMENTS
• Received Spot Bonus for Carrier Account Management
• Awarded Spot Bonus for exceptional customer service
• Team Lead Excellence Award
------------------------------
First Name: HUSAIN KATWARAWALA
E-Mail Address: katwarawala.husain1991@gmail.com
Country: India
Phone: +918484911572
Current Job Designation: Manager - Customer Service
Job Designation Applying For: Manager - Customer Service
Total Years of Experience: 15
Copy your Resume / CV in this box: HUSAIN KATWARAWALA
Mobile: +91-8484911572
Email: katwarawala.husain1991@gmail.com
LinkedIn: linkedin.com/in/husain-katwarawala-a229a71a2
Gender: Male | Date of Birth: 30.12.1991
Passport: W1266804 | Nationality: Indian
Address: Pune, India
________________________________________
CUSTOMER SERVICE & LOGISTICS LEADER | EXPERT IN PROCESS OPTIMIZATION & GLOBAL ACCOUNT MANAGEMENT
PROFILE & VALUE
A dynamic and results-oriented Customer Service and Logistics Leader with 15+ years of experience driving operational excellence and customer satisfaction across global supply chain ecosystems. Proven expertise in managing high-impact international accounts, optimizing logistics processes, and delivering exceptional service through continuous improvement initiatives. Skilled in leading cross-functional teams, managing complex customer issues, and driving business transformation through data-driven decision-making. Adept at reducing operational inefficiencies, enhancing customer retention, and fostering collaborative partnerships. Known for strategic thinking, leadership, and a relentless focus on improving service delivery and client relationships. Seeking to leverage my extensive background in logistics, customer service, and process optimization to contribute to a progressive organization in the UAE. KEY SKILLS
Customer Support:
• Salesforce & FreshDesk Case Management, Escalation Management, Incident Management
• CRM, Customer Retention, Customer Satisfaction
Logistics Management:
• International Shipping, Freight Forwarding, Supply Chain Management, Inventory Control, Warehouse Operations
Managerial Skills:
• Team Management, Project Management, KPI Management, Leadership, Performance Management, Staff Development
Process Improvement:
• Continuous Improvement, Lean Management, Six Sigma (Yellow Belt), Operations Management, Quality Assurance
Technical Proficiency:
• Microsoft Office, MySQL, JIRA, Aha, QlikSense, Kibana, Tableau
WORK EXPERIENCE
Manager - Customer Service
E2open (WiseTech Global)
Dec 2022 - Present | Pune, India
• Managed multi-channel customer communications, ensuring seamless service delivery and rapid case resolution.
• Led onboarding and relationship management, collaborating with Product, Development, and Infrastructure teams to drive customer satisfaction, retention, and loyalty.
• Served as Incident Manager for SEV 1 issues, resolving high-priority incidents efficiently.
• Monitored over 400 monthly calls, addressing critical client issues and improving satisfaction.
• Optimized team scheduling and performance, leveraging mentoring, training, and recognition programs.
• Established and monitored SLAs/KPIs, identifying areas for growth and developing targeted initiatives.
• Analyzed customer insights, providing strategic feedback to Product, Development, and Infrastructure teams to drive service and product improvements.
• Delivered performance reports and actionable insights to senior leadership to improve customer service delivery.
Team Lead - Customer Service
E2open (WiseTech Global)
May 2019 - Dec 2022 | Pune, India
• Led teams to exceed performance targets and resolve customer issues, especially during peak times.
• Reduced resolution time by 40% through streamlined processes and feedback-driven improvements.
• Promoted innovation and efficiency, implementing high standards for customer interactions and upselling opportunities.
• Directed cross-functional collaborations to improve overall service quality.
Reseller Success Manager
Cogo Freight Pvt Ltd
Jul 2018 – May 2019 | Mumbai, India
• Managed key client relationships in international shipping, focusing on the promotion and sales of ocean freight services.
• Developed and delivered marketing materials to demonstrate service benefits and competitive advantages.
• Built strong relationships with high-value clients, driving growth and increasing revenue through strategic sales efforts.
• Led efforts to expand market reach, consistently surpassing sales objectives in collaboration with senior management.
Customer Service Representative to Key Account Executive
INTTRA
Dec 2018 – Apr 2019 | Mumbai, India
Oct 2016 – Nov 2018 | Mumbai, India
• Managed customer queries and case resolution related to shipping products and services.
• Proficiently handled various communication protocols (EDI, XML, ANSI, API) for seamless integration.
• Delivered product training, ensuring clients understood system functionalities and were equipped to use services efficiently.
• Consistently exceeded performance expectations, reducing call closure time by 90% compared to company averages.
Senior Executive – Export Shipping
Axis Shipping Agency Pvt Ltd
Jun 2016 – Sep 2016 | Mumbai, India
• Coordinated shipment logistics, including container movement and cost estimations for ocean freight across various freight terms.
• Managed hazardous cargo approvals, liaising with shipping lines, feeder operators, and NVOCCs.
• Delivered shipment progress reports and collaborated with overseas agents to ensure timely, accurate documentation.
• Enhanced efficiency in shipment management through the use of ERS systems.
Senior Executive – Shipping
Frigorifico Allansons Pvt Ltd
Oct 2015 – May 2016 | Mumbai, India
• Oversaw the movement of shipments, ensuring delivery to consignees within stipulated time frames.
• Managed the complete shipping documentation process for both air and sea shipments, coordinating with global partners.
• Implemented cost-saving strategies, particularly in transportation and logistics processes.
Earlier Career Summary (2010 - 2015)
Held progressive customer service and logistics roles at Gateway Maritime, Frigorifico Allanasons, and Axis Shipping. Managed end-to-end export operations, including DG approvals, shipment tracking, customs documentation, and Bill of Lading preparation for global clients. Delivered on-time shipments, maintained compliance, and resolved high-priority issues across APAC, EMEA, and the Americas.
EDUCATION
Post Graduate Diploma in Supply Chain Management | Welingkar Institute of Management, Mumbai | 2017
B.COM in Accounting | KPB Hinduja College of Commerce, Mumbai | 2012
CERTIFICATIONS
• Oracle Database 10g: Introduction to SQL
• Oracle Database 10g: PL/SQL Fundamentals
• Team Leadership & Team Management 2022 Master Class
• Six Sigma Yellow Belt
• Generative AI for Customer Service with Microsoft 365 Copilot Professional Certificate
LANGUAGES
• English: Proficient | Hindi: Proficient | Arabic: Read & Write | Gujarati: Speak | Marathi: Basic
ACOMPLISHMENTS
• Received Spot Bonus for Carrier Account Management
• Awarded Spot Bonus for exceptional customer service
• Team Lead Excellence Award
------------------------------
Candidate
------------------------------
First Name: Lancevasanth V
E-Mail Address: lancevasanth06@gmail.com
Country: India
Phone: 9791239491
Current Job Designation: Credit Manager
Job Designation Applying For: Credit Analyst/ Credit Manager
Total Years of Experience: 4 years
Copy your Resume / CV in this box: LANCE VASANTH V
lancevasanth06@gmail.com — +91-9791239491 — Coimbatore, Tamil Nadu
Professional Summary
Detail-oriented and analytical Credit Manager with 3+ years of progressive experience in banking and
NBFC sectors. Proficient in credit analysis, risk management, documentation verification, and loan
processing (PL, BL, LAP, UBL). Proven ability to assess creditworthiness, manage disbursements, and
follow through on end-to-end credit operations. Strong interpersonal and communication skills with a
track record of maintaining financial compliance and accuracy.
Key Skills
• Credit Risk Assessment
• Financial Analysis
• Personal Loan & Business Loan Processing
• LAP (Loan Against Property)
• Document Verification & CIBIL Analysis
• Personal Discussion (PD)
• CAM Preparation & Loan Eligibility
• Disbursement & Post-Sanction Processing
• MS Office (Excel, Word, PPT)
• Customer Interaction & Tele-Verification
Professional Experience
Ambit Finvest Pvt Ltd ( Credit Manager ) Sep 2024 – Present
• Conducted PDs for unsecured business loan applicants to assess intent and repayment capacity.
• Evaluated financials, bank statements, and CIBIL reports to determine loan eligibility.
• Prepared detailed CAMs in line with company policies and credit guidelines.
• Approved or rejected credit files based on comprehensive creditworthiness analysis.
• Collaborated with internal teams to ensure efficient loan processing and disbursal.
IndusInd Bank Ltd ( Credit Officer – LAP ) Jan 2024 – Aug 2024
• Handled credit assessment for Loan Against Property (LAP) applications.
• Verified CIBIL, financial documents, and legal property documents.
• Coordinated FI, PD, and technical/legal evaluations with third-party vendors.
• Ensured loan file compliance before sanction and disbursement stages.
• Escalated risk or policy deviations to senior credit authorities.
Kotak Mahindra Bank Ltd ( Credit Process Associate – PL ) Aug 2022 – Jan 2024
• Verified personal loan applications and conducted document checks.
• Prepared and submitted CAMs for final credit approval.
• Ensured customer eligibility aligned with bank norms and policy.
• Coordinated with sales and credit managers for file movement.
• Supported disbursal processing and agreement execution.
Yes Bank Ltd ( Credit Process Associate ) Apr 2022 – Aug 2022
• Performed tele-verification of customers' personal and employment details.
• Reviewed CIBIL reports and repayment track records for risk analysis.
• Validated application documents before credit assessment.
• Supported field verification and credit decision coordination.
Achievements
• Achieved 95%+ file approval rate in UBL credit underwriting at Ambit Finvest.
• Reduced average turnaround time (TAT) for credit decisions by 20% at IndusInd Bank.
• Consistently met monthly disbursal targets with 100% compliance at Kotak Mahindra Bank.
• Recognized as "Top Performer of the Month" twice for loan processing accuracy.
• Played key role in resolving complex LAP files with legal/technical challenges.
• Trained new joiners in credit process flow and documentation verification.
Tools and Technologies
• MS Excel
• MS Word
• MS PowerPoint
• Loan Origination Systems
• CIBIL & Credit Bureau Tools
• Type writing ( Certified )
Soft Skills
• Analytical Thinking
• Risk Management
• Communication & Interpersonal Skills
• Attention to Detail
• Decision Making
Personal Details
• Father's Name: Vijayakumar I
• Date of Birth: 06.03.2000
• Passport Number: U6003846
• Languages Known: Tamil, English
Declaration
I hereby declare that the information provided above is true to the best of my knowledge and belief. I am
committed to bringing value and growth to your organization through my experience in credit processing
and risk analysis.
------------------------------
First Name: Lancevasanth V
E-Mail Address: lancevasanth06@gmail.com
Country: India
Phone: 9791239491
Current Job Designation: Credit Manager
Job Designation Applying For: Credit Analyst/ Credit Manager
Total Years of Experience: 4 years
Copy your Resume / CV in this box: LANCE VASANTH V
lancevasanth06@gmail.com — +91-9791239491 — Coimbatore, Tamil Nadu
Professional Summary
Detail-oriented and analytical Credit Manager with 3+ years of progressive experience in banking and
NBFC sectors. Proficient in credit analysis, risk management, documentation verification, and loan
processing (PL, BL, LAP, UBL). Proven ability to assess creditworthiness, manage disbursements, and
follow through on end-to-end credit operations. Strong interpersonal and communication skills with a
track record of maintaining financial compliance and accuracy.
Key Skills
• Credit Risk Assessment
• Financial Analysis
• Personal Loan & Business Loan Processing
• LAP (Loan Against Property)
• Document Verification & CIBIL Analysis
• Personal Discussion (PD)
• CAM Preparation & Loan Eligibility
• Disbursement & Post-Sanction Processing
• MS Office (Excel, Word, PPT)
• Customer Interaction & Tele-Verification
Professional Experience
Ambit Finvest Pvt Ltd ( Credit Manager ) Sep 2024 – Present
• Conducted PDs for unsecured business loan applicants to assess intent and repayment capacity.
• Evaluated financials, bank statements, and CIBIL reports to determine loan eligibility.
• Prepared detailed CAMs in line with company policies and credit guidelines.
• Approved or rejected credit files based on comprehensive creditworthiness analysis.
• Collaborated with internal teams to ensure efficient loan processing and disbursal.
IndusInd Bank Ltd ( Credit Officer – LAP ) Jan 2024 – Aug 2024
• Handled credit assessment for Loan Against Property (LAP) applications.
• Verified CIBIL, financial documents, and legal property documents.
• Coordinated FI, PD, and technical/legal evaluations with third-party vendors.
• Ensured loan file compliance before sanction and disbursement stages.
• Escalated risk or policy deviations to senior credit authorities.
Kotak Mahindra Bank Ltd ( Credit Process Associate – PL ) Aug 2022 – Jan 2024
• Verified personal loan applications and conducted document checks.
• Prepared and submitted CAMs for final credit approval.
• Ensured customer eligibility aligned with bank norms and policy.
• Coordinated with sales and credit managers for file movement.
• Supported disbursal processing and agreement execution.
Yes Bank Ltd ( Credit Process Associate ) Apr 2022 – Aug 2022
• Performed tele-verification of customers' personal and employment details.
• Reviewed CIBIL reports and repayment track records for risk analysis.
• Validated application documents before credit assessment.
• Supported field verification and credit decision coordination.
Achievements
• Achieved 95%+ file approval rate in UBL credit underwriting at Ambit Finvest.
• Reduced average turnaround time (TAT) for credit decisions by 20% at IndusInd Bank.
• Consistently met monthly disbursal targets with 100% compliance at Kotak Mahindra Bank.
• Recognized as "Top Performer of the Month" twice for loan processing accuracy.
• Played key role in resolving complex LAP files with legal/technical challenges.
• Trained new joiners in credit process flow and documentation verification.
Tools and Technologies
• MS Excel
• MS Word
• MS PowerPoint
• Loan Origination Systems
• CIBIL & Credit Bureau Tools
• Type writing ( Certified )
Soft Skills
• Analytical Thinking
• Risk Management
• Communication & Interpersonal Skills
• Attention to Detail
• Decision Making
Personal Details
• Father's Name: Vijayakumar I
• Date of Birth: 06.03.2000
• Passport Number: U6003846
• Languages Known: Tamil, English
Declaration
I hereby declare that the information provided above is true to the best of my knowledge and belief. I am
committed to bringing value and growth to your organization through my experience in credit processing
and risk analysis.
------------------------------
Candidate
------------------------------
First Name: Jana Brandt
E-Mail Address: brandt.janita@gmail.com
Country: Australia
Phone: +61452228770
Current Job Designation: Event / Conference Manager
Job Designation Applying For: Event / Conference Manager
Total Years of Experience: 11
Copy your Resume / CV in this box: PROFILE
Dynamic, results-driven Conference / Event and Venue Manager with
over 10 years' experience delivering high-profile events across Australia,
Germany, and internationally. Proven expertise in driving operational
excellence, boosting brand visibility, and cultivating strong client and
stakeholder relationships. Skilled at leading cross-functional teams,
managing multi-million-dollar budgets, and overseeing financial
operations including payroll and bookkeeping across multiple venues.
Entrepreneurial mindset demonstrated by launching and running a
successful Virtual assistant business "askjana", supporting clients in
contract management, bill payments, and comprehensive
administrative services. Recognised for combining strategic vision with
meticulous execution to exceed business goals and deliver premium
guest experience.
CORE COMPETENCIES
• Event & Conference Management (Corporate | Weddings | Luxury)
• CRM Tools: Cvent, Eventbrite, HubSpot, Monday.com
• Payroll administration and multi-venue bookkeeping: Sevenrooms,
Deputy, NowBookIt, Xero, NetSuite, Lightyear
• B2B and B2C sales and negotiations
• Marketing strategy and brand building
• Vendor and stakeholder management
• Client relationship management
• Leadership & team development
• Fluent in German & English
• PowerPoint - extremely proficient
• Excel - extremely proficient
PROFESSIONAL EXPERIENCE
Venue Manager / Senior Conference and Event Organiser –
Micola Management Group Pty Ltd. | Sydney, NSW
Oct 2023 – Nov 2025
• Direct all operational aspects of a high-end venue, ensuring seamless
service delivery and premium brand alignment.
• Lead marketing campaigns to increase brand visibility, attracting high-
value clientele and repeat business.
• Manage payroll for over 30 employees, ensuring compliance and
timely payments.
• Oversee full-cycle bookkeeping and financial reporting for two
venues – Bobbys Cronulla and Bangor Tavern.
• Plan and deliver high-profile events in collaboration with brands such
as Moët Hennessy and 1800 Tequila.
• Negotiate vendor contracts to achieve cost efficiencies without
compromising quality.
• Implement systems to monitor budgets, control expenses, and
enhance profitability.
• On-site coordination: Oversee on-site event logistics, manage staff
and vendors, troubleshoot any issues that may arise, and ensure the
overall success of the event/conference.
Founder & Virtual Assistant – askjana | Remote
Jan 2025 – Present
• Provide tailored administrative support to clients, ensuring bills are
paid on time, contracts are signed, and records are meticulously
managed.
• Assist businesses and individuals in streamlining workflows, boosting
productivity, and maintaining compliance.
• Deliver client-focused solutions with an emphasis on organisation,
discretion, and efficiency.
Senior Lead Cruise Consultant – Australian Cruise Group |
Sydney, NSW
Dec 2021 – Oct 2023
• Generated over $1M in revenue within first 12 months through
strategic sales initiatives and client engagement.
• Developed new business via networking, targeted outreach, and
follow-up on qualified leads.
• Leveraged CRM tools to track sales performance and optimise
conversion rates.
• Led site inspections and coordinated pre-sale meetings to align event
logistics with client expectations.
Founder and Co-Owner / Van Caringbah | Sydney, NSW |
Aug 2019 – Nov 2021
• Built the business from the ground up, establishing brand identity and
operational systems.
• Hired and managed staff and vendors, negotiating contracts for
optimal quality and cost.
• Implemented menu strategies balancing profitability with customer
value.
• Adapted operations to meet evolving COVID-19 regulations and
health code standards.
Senior Event & Restaurant Manager – Zimzala | Sydney, NSW
Feb 2014 – Jul 2019
• Planned and executed diverse events, from corporate functions to
weddings, tailoring services to unique client needs.
• Managed vendor negotiations to achieve best-value agreements
while meeting budget constraints..
• Leveraged CRM tools to track sales performance and optimise
conversion rates.
• Oversaw event marketing, F&B; selection, entertainment, and staff
coordination.
• Designed venue layouts and floor plans to optimise guest flow and
service efficiency.
Event Manager & Project Assistant – Ray Events E.K. | Hannover,
Germany
Mar 2014 – Sep 2017
• Directed project planning, marketing, and advertising for diverse
client events.
• Maintained strict adherence to client specifications through proactive
coordination and oversight.
• Attended conferences to enhance industry expertise and develop
professional networks.
------------------------------
First Name: Jana Brandt
E-Mail Address: brandt.janita@gmail.com
Country: Australia
Phone: +61452228770
Current Job Designation: Event / Conference Manager
Job Designation Applying For: Event / Conference Manager
Total Years of Experience: 11
Copy your Resume / CV in this box: PROFILE
Dynamic, results-driven Conference / Event and Venue Manager with
over 10 years' experience delivering high-profile events across Australia,
Germany, and internationally. Proven expertise in driving operational
excellence, boosting brand visibility, and cultivating strong client and
stakeholder relationships. Skilled at leading cross-functional teams,
managing multi-million-dollar budgets, and overseeing financial
operations including payroll and bookkeeping across multiple venues.
Entrepreneurial mindset demonstrated by launching and running a
successful Virtual assistant business "askjana", supporting clients in
contract management, bill payments, and comprehensive
administrative services. Recognised for combining strategic vision with
meticulous execution to exceed business goals and deliver premium
guest experience.
CORE COMPETENCIES
• Event & Conference Management (Corporate | Weddings | Luxury)
• CRM Tools: Cvent, Eventbrite, HubSpot, Monday.com
• Payroll administration and multi-venue bookkeeping: Sevenrooms,
Deputy, NowBookIt, Xero, NetSuite, Lightyear
• B2B and B2C sales and negotiations
• Marketing strategy and brand building
• Vendor and stakeholder management
• Client relationship management
• Leadership & team development
• Fluent in German & English
• PowerPoint - extremely proficient
• Excel - extremely proficient
PROFESSIONAL EXPERIENCE
Venue Manager / Senior Conference and Event Organiser –
Micola Management Group Pty Ltd. | Sydney, NSW
Oct 2023 – Nov 2025
• Direct all operational aspects of a high-end venue, ensuring seamless
service delivery and premium brand alignment.
• Lead marketing campaigns to increase brand visibility, attracting high-
value clientele and repeat business.
• Manage payroll for over 30 employees, ensuring compliance and
timely payments.
• Oversee full-cycle bookkeeping and financial reporting for two
venues – Bobbys Cronulla and Bangor Tavern.
• Plan and deliver high-profile events in collaboration with brands such
as Moët Hennessy and 1800 Tequila.
• Negotiate vendor contracts to achieve cost efficiencies without
compromising quality.
• Implement systems to monitor budgets, control expenses, and
enhance profitability.
• On-site coordination: Oversee on-site event logistics, manage staff
and vendors, troubleshoot any issues that may arise, and ensure the
overall success of the event/conference.
Founder & Virtual Assistant – askjana | Remote
Jan 2025 – Present
• Provide tailored administrative support to clients, ensuring bills are
paid on time, contracts are signed, and records are meticulously
managed.
• Assist businesses and individuals in streamlining workflows, boosting
productivity, and maintaining compliance.
• Deliver client-focused solutions with an emphasis on organisation,
discretion, and efficiency.
Senior Lead Cruise Consultant – Australian Cruise Group |
Sydney, NSW
Dec 2021 – Oct 2023
• Generated over $1M in revenue within first 12 months through
strategic sales initiatives and client engagement.
• Developed new business via networking, targeted outreach, and
follow-up on qualified leads.
• Leveraged CRM tools to track sales performance and optimise
conversion rates.
• Led site inspections and coordinated pre-sale meetings to align event
logistics with client expectations.
Founder and Co-Owner / Van Caringbah | Sydney, NSW |
Aug 2019 – Nov 2021
• Built the business from the ground up, establishing brand identity and
operational systems.
• Hired and managed staff and vendors, negotiating contracts for
optimal quality and cost.
• Implemented menu strategies balancing profitability with customer
value.
• Adapted operations to meet evolving COVID-19 regulations and
health code standards.
Senior Event & Restaurant Manager – Zimzala | Sydney, NSW
Feb 2014 – Jul 2019
• Planned and executed diverse events, from corporate functions to
weddings, tailoring services to unique client needs.
• Managed vendor negotiations to achieve best-value agreements
while meeting budget constraints..
• Leveraged CRM tools to track sales performance and optimise
conversion rates.
• Oversaw event marketing, F&B; selection, entertainment, and staff
coordination.
• Designed venue layouts and floor plans to optimise guest flow and
service efficiency.
Event Manager & Project Assistant – Ray Events E.K. | Hannover,
Germany
Mar 2014 – Sep 2017
• Directed project planning, marketing, and advertising for diverse
client events.
• Maintained strict adherence to client specifications through proactive
coordination and oversight.
• Attended conferences to enhance industry expertise and develop
professional networks.
------------------------------
Candidate
------------------------------
First Name: Guettafi sid ali
E-Mail Address: Yassinguettafi3@gmail.com
Country: Algeria
Phone: +213663607898
Current Job Designation: Team leader in the BMR cutting workshop and Keda Ceramics Company
Job Designation Applying For: employee of a company
Total Years of Experience: 5 yours
Copy your Resume / CV in this box: Hello, I'm from Algeria, 25 years old. I'm in charge of the BMR cutting workshop, which is part of the Italian company SACMI and the Chinese company KEDA. I have extensive experience in workshop management and troubleshooting, with five years of experience. My workshop produces over 10,000 square meters in 24 hours, consistently delivering high-quality work. I'm open to any position. Thank you for your consideration.
------------------------------
First Name: Guettafi sid ali
E-Mail Address: Yassinguettafi3@gmail.com
Country: Algeria
Phone: +213663607898
Current Job Designation: Team leader in the BMR cutting workshop and Keda Ceramics Company
Job Designation Applying For: employee of a company
Total Years of Experience: 5 yours
Copy your Resume / CV in this box: Hello, I'm from Algeria, 25 years old. I'm in charge of the BMR cutting workshop, which is part of the Italian company SACMI and the Chinese company KEDA. I have extensive experience in workshop management and troubleshooting, with five years of experience. My workshop produces over 10,000 square meters in 24 hours, consistently delivering high-quality work. I'm open to any position. Thank you for your consideration.
------------------------------
Candidate
------------------------------
First Name: Pratik Naik
E-Mail Address: naipratik@gmail.com
Country: India
Phone: +919975922940
Current Job Designation: Sales Manager
Job Designation Applying For: Sales Manager
Total Years of Experience: 11
Copy your Resume / CV in this box: Pratik Nandkishor Naik
+91 9975922940 | naipratik@gmail.com
Summary
Sales Professional with 11 years of experience in Waste Management and Cement industries, handling both B2B and B2C segments. Skilled in client relationship management, communication, and delivering customized solutions. Seeking opportunities in Sales and Marketing to drive business growth.
Work Experience
July 2017 – Present (8.6 years) Manager – Marketing and Sales (Domestic and International Business) at (Excel Industries Ltd and MobiTrash Recycle Ventures Private Limited)
Sales Activities
• Spearheaded the sales of Waste Management Solutions worth more than 30 Cr over 7 years.
• Achieved the best sales-person for 2 years running with a sale of 4.3Cr.
• Handling a team of 4 people (2 Domestic and 2 International) and 20 dealers across the territory.
• Established and strengthened the presence of Excel in GOA, A.P, Karnataka, and Maharashtra by adding many new Dealers to generate over 2Cr.
• Managed the Key Accounts of Kalpataru Developers, Runwal Developers, Kotak Mahindra Bank, Sheth Developers, JSW etc in addition to prestigious PSUs like HPCL, BPCL and SBI, for all their Waste Management needs.
• Oversaw the International Business Development with sale in Nepal, Philippines, Malaysia, Botswana, Kenya, Saudi Arabia, Qatar, Oman, Chile, UAE and Maldives.
• Travelled internationally to Maldives, UAE, Saudi Arabia and Oman for Business Development.
• Headed cross-functional teams on projects like MSRDC and JIO World mall worth Rs. 75 Lakhs and Rs. 60 lac respectively
• Formulated the KPIs with measurable sales metrics for the sales team.
Marketing Activities
• Formulated multiple sales scheme for the dealers and customers resulting in 30% additional sales.
• Supported the dealers to develop and implement their strategy thus boosting their sales.
• Coordinated with Agency for development of Marketing Collateral (Brochures, Videos and Banners) during Exhibitions.
• Supervised the product shoot of newly launched products targeting specific customer segments
Leadership Initiatives
• Piloted the initiative to adopt Digital Marketing for lead generation through various channels.
• Implemented a CRM Software ensuring efficient tracking of Lead Generation & Sales Orders.
• Regular coordination with the sales team to identify the pain points, required add-on features in CRM software, analysis of sales against multiple marketing metrics and generation of critical business reports for monthly review.
• Coordinated with the agency for development of new software of EPR Services for smoother operations.
• Led the Logistics Team and Service Team
March 2015 – June 2017 (2.4years) - District Marketing Officer (DMO) for Raigad District JK
Cement Ltd
Sales Activities
• Market development for Grey cement through Channel Management.
• Handling 12 dealer and 28 retailers in Raigad District
• Visiting minimum 14 clients in a day to increase the business.
• Managing the existing Trade and Non-trade parties
• Organizing events for dealers and retailers to promote JK Cements brand.
Aug 2010 – Sept 2013 (3yr 1months) System Engineer for Standard Chartered
Bank project ATOS INDIA
• Client servicing.
• Information Technology Infrastructure Library(ITIL) work description (Incident Management, Problem Management, Change Management and Query Management)
• Root Cause Analysis for problems.
• Managing projects for setting up of IT infrastructure and providing Support.
Internship:
GUN FOR GLORY (3 Months)
• Planning marketing strategies and market research for nonprofit Organization
Description:
• Create leads and generate them into deals.
• Promotion of "summer camps" and creating awareness among targeted people.
• Market research and survey to determine the likelihood of our product.
COLGATE (12 days)
Description:
• Identify the distribution gaps in the city.
• Identify new set of stores that keep oral care category but not covered directly through Colgate Stockiest. Also, understand the source through which these stores have been purchasing.
Education
• MBA-PGPM, IBS, Pune 2013-2015
• BCOM, MMCC College, Pune University | 2007 – 2010
Certifications
• Internal Auditor Training (ISO 9001 & 22000)
• NIIT (Software Engineering)
Hobbies
• Playing Cricket
• Playing Football
• Travelling
Personal details
• Date of Birth - 04 November 1989
• Languages known - English, Hindi, Marathi
------------------------------
First Name: Pratik Naik
E-Mail Address: naipratik@gmail.com
Country: India
Phone: +919975922940
Current Job Designation: Sales Manager
Job Designation Applying For: Sales Manager
Total Years of Experience: 11
Copy your Resume / CV in this box: Pratik Nandkishor Naik
+91 9975922940 | naipratik@gmail.com
Summary
Sales Professional with 11 years of experience in Waste Management and Cement industries, handling both B2B and B2C segments. Skilled in client relationship management, communication, and delivering customized solutions. Seeking opportunities in Sales and Marketing to drive business growth.
Work Experience
July 2017 – Present (8.6 years) Manager – Marketing and Sales (Domestic and International Business) at (Excel Industries Ltd and MobiTrash Recycle Ventures Private Limited)
Sales Activities
• Spearheaded the sales of Waste Management Solutions worth more than 30 Cr over 7 years.
• Achieved the best sales-person for 2 years running with a sale of 4.3Cr.
• Handling a team of 4 people (2 Domestic and 2 International) and 20 dealers across the territory.
• Established and strengthened the presence of Excel in GOA, A.P, Karnataka, and Maharashtra by adding many new Dealers to generate over 2Cr.
• Managed the Key Accounts of Kalpataru Developers, Runwal Developers, Kotak Mahindra Bank, Sheth Developers, JSW etc in addition to prestigious PSUs like HPCL, BPCL and SBI, for all their Waste Management needs.
• Oversaw the International Business Development with sale in Nepal, Philippines, Malaysia, Botswana, Kenya, Saudi Arabia, Qatar, Oman, Chile, UAE and Maldives.
• Travelled internationally to Maldives, UAE, Saudi Arabia and Oman for Business Development.
• Headed cross-functional teams on projects like MSRDC and JIO World mall worth Rs. 75 Lakhs and Rs. 60 lac respectively
• Formulated the KPIs with measurable sales metrics for the sales team.
Marketing Activities
• Formulated multiple sales scheme for the dealers and customers resulting in 30% additional sales.
• Supported the dealers to develop and implement their strategy thus boosting their sales.
• Coordinated with Agency for development of Marketing Collateral (Brochures, Videos and Banners) during Exhibitions.
• Supervised the product shoot of newly launched products targeting specific customer segments
Leadership Initiatives
• Piloted the initiative to adopt Digital Marketing for lead generation through various channels.
• Implemented a CRM Software ensuring efficient tracking of Lead Generation & Sales Orders.
• Regular coordination with the sales team to identify the pain points, required add-on features in CRM software, analysis of sales against multiple marketing metrics and generation of critical business reports for monthly review.
• Coordinated with the agency for development of new software of EPR Services for smoother operations.
• Led the Logistics Team and Service Team
March 2015 – June 2017 (2.4years) - District Marketing Officer (DMO) for Raigad District JK
Cement Ltd
Sales Activities
• Market development for Grey cement through Channel Management.
• Handling 12 dealer and 28 retailers in Raigad District
• Visiting minimum 14 clients in a day to increase the business.
• Managing the existing Trade and Non-trade parties
• Organizing events for dealers and retailers to promote JK Cements brand.
Aug 2010 – Sept 2013 (3yr 1months) System Engineer for Standard Chartered
Bank project ATOS INDIA
• Client servicing.
• Information Technology Infrastructure Library(ITIL) work description (Incident Management, Problem Management, Change Management and Query Management)
• Root Cause Analysis for problems.
• Managing projects for setting up of IT infrastructure and providing Support.
Internship:
GUN FOR GLORY (3 Months)
• Planning marketing strategies and market research for nonprofit Organization
Description:
• Create leads and generate them into deals.
• Promotion of "summer camps" and creating awareness among targeted people.
• Market research and survey to determine the likelihood of our product.
COLGATE (12 days)
Description:
• Identify the distribution gaps in the city.
• Identify new set of stores that keep oral care category but not covered directly through Colgate Stockiest. Also, understand the source through which these stores have been purchasing.
Education
• MBA-PGPM, IBS, Pune 2013-2015
• BCOM, MMCC College, Pune University | 2007 – 2010
Certifications
• Internal Auditor Training (ISO 9001 & 22000)
• NIIT (Software Engineering)
Hobbies
• Playing Cricket
• Playing Football
• Travelling
Personal details
• Date of Birth - 04 November 1989
• Languages known - English, Hindi, Marathi
------------------------------
Candidate
------------------------------
First Name: JAKEER ALI
E-Mail Address: mdz3ali123@gmail.com
Country: India
Phone: +917899621885
Current Job Designation: Business Manager
Job Designation Applying For: Sales manager/regional manager/opration manager/Business development manager/Marketing manager
Total Years of Experience: 10 years
Copy your Resume / CV in this box: Exploring New Leadership Opportunities | Sales & Business Growth
Dear connections,
I hope you're doing well. I'm currently exploring new leadership opportunities in the areas of Sales Management, Operations Management, Area Sales Management, Business Development, or Regional Management. Or ADMIN MANAGER..
With over 10 years of experience driving B2B/B2C growth, leading high-performing teams, and delivering strong business results, I'm ready to contribute to a forward-thinking organization.
If you are aware of any suitable opportunities or can connect me with relevant decision-makers, I would truly appreciate your support.
Thank you in advance!
– JAKEER ALI
------------------------------
First Name: JAKEER ALI
E-Mail Address: mdz3ali123@gmail.com
Country: India
Phone: +917899621885
Current Job Designation: Business Manager
Job Designation Applying For: Sales manager/regional manager/opration manager/Business development manager/Marketing manager
Total Years of Experience: 10 years
Copy your Resume / CV in this box: Exploring New Leadership Opportunities | Sales & Business Growth
Dear connections,
I hope you're doing well. I'm currently exploring new leadership opportunities in the areas of Sales Management, Operations Management, Area Sales Management, Business Development, or Regional Management. Or ADMIN MANAGER..
With over 10 years of experience driving B2B/B2C growth, leading high-performing teams, and delivering strong business results, I'm ready to contribute to a forward-thinking organization.
If you are aware of any suitable opportunities or can connect me with relevant decision-makers, I would truly appreciate your support.
Thank you in advance!
– JAKEER ALI
------------------------------
Candidate
------------------------------
First Name: Khaja mohiuddin khan
E-Mail Address: Shoiebkhan0099@gmail.com
Country: United Arab Emirates
Phone: 0583014542
Current Job Designation: Sales
Job Designation Applying For: Sales executive
Total Years of Experience: 8
Copy your Resume / CV in this box: Place of birth
India, Hyderabad
Driving Licence:Valid Indian-
licence
Skills &Competencies
Car Showroom Sales&
Product Knowledge
RealEstate ClientHandling&
Sales
Travel &Visa Documentation
Proven ability tocontribute
Effectively in cross-
functional
Teams.
CRM & Lead Follow-up
ClientNegotiation&
Conversion
MSOffice,WhatsApp
Business, Email .
Languages
English
Hindi
Urdu
Arabic
Profile Summary
Motivated and customer-focused Sales Executive with over 8 years of diverse
experience in automobile showroom sales, real estate, and travel consultancy.
Proven ability to convert leads into sales, build long-term client relationships, and
deliver exceptionalservice. Strong track record of consistently achieving salestargets
while maintaining high levels of client satisfaction and contributing to business
growth
Employment History
🚗Automobile Showroom Sales Executive
Mercedes Benz – Hyderabad, India
Jan 2024 – Sep 2025
- Handled sales of sedans, SUVs, and commercial vehicles.
- Ranked among top performers after selling 10 cars in a month,
exceeding the 4-unit target.
-Provided expert guidance on vehicle features, EMI plans, insurance
options, and financing packages.
- Prepared detailed quotations and negotiated deals professionally.
- Managed inventory and ensured seamless coordination with service
teams for vehicle handover.
- Built and nurtured long-term customer relationships, driving repeat
business and high customer satisfaction.
✈️Travel Consultant / Visa Advisor Fly Berry
Consultancy –Hyderabad, India Jan 2020 –
Dec 2023
- Efficiently processed visa applicationsfor the UK, USA, Schengen, and Pacific
countries, ensuring 100% documentation accuracy and on-time submissions.
- Expertly guided clientsthrough embassy procedures, application forms, and
interview preparation, simplifying complex processes.
- Maintained and updated CRM systemsto track client interactions, ensuring
organized follow-ups and a seamless customer journey.
- Managed50+client cases per month, consistently delivering personalized service
and achieving a 90%+ customer satisfaction rate.
- Established a strong reputation for reliable service, fostering trust with clients and
maintaining excellent communication with embassy officials.
🏢 Real Estate Sales Executive & Site Incharge
J.K.Building –Hyderabad, India
Jan 2017 – Dec 2019
- Sold residential and commercial properties in key locations across Hyderabad.
- Actedas a bridge between clients,site engineers, and legal teamsto streamline
documentation and site visits.
- Closed multiple high-value property deals, exceeding sales goalsregularly.
- Boosted monthly lead-to-sale conversion rate through proactive client
communication and tailored property presentations.
- Conducted site inspections, managed paperwork, and resolved customer issues
efficiently.
🎓 Education
B.COM Computers, Osmania University, Hyderabad
Intermediate, Froebel's junior college , Hyderabad
SSC, Al-Safa Model High school, Hyderabad
- TargetRoles:
• Car Sales Executive / Showroom Consultant
• Real Estate Agent/ Property Sales Consultant
• Travel Consultant / Visa Advisor
• Customer Support/ Admin Coordinator
Khaja Mohiuddin khan
Dubai
0583014542 shoiebkhan0099@gmail.com
------------------------------
First Name: Khaja mohiuddin khan
E-Mail Address: Shoiebkhan0099@gmail.com
Country: United Arab Emirates
Phone: 0583014542
Current Job Designation: Sales
Job Designation Applying For: Sales executive
Total Years of Experience: 8
Copy your Resume / CV in this box: Place of birth
India, Hyderabad
Driving Licence:Valid Indian-
licence
Skills &Competencies
Car Showroom Sales&
Product Knowledge
RealEstate ClientHandling&
Sales
Travel &Visa Documentation
Proven ability tocontribute
Effectively in cross-
functional
Teams.
CRM & Lead Follow-up
ClientNegotiation&
Conversion
MSOffice,WhatsApp
Business, Email .
Languages
English
Hindi
Urdu
Arabic
Profile Summary
Motivated and customer-focused Sales Executive with over 8 years of diverse
experience in automobile showroom sales, real estate, and travel consultancy.
Proven ability to convert leads into sales, build long-term client relationships, and
deliver exceptionalservice. Strong track record of consistently achieving salestargets
while maintaining high levels of client satisfaction and contributing to business
growth
Employment History
🚗Automobile Showroom Sales Executive
Mercedes Benz – Hyderabad, India
Jan 2024 – Sep 2025
- Handled sales of sedans, SUVs, and commercial vehicles.
- Ranked among top performers after selling 10 cars in a month,
exceeding the 4-unit target.
-Provided expert guidance on vehicle features, EMI plans, insurance
options, and financing packages.
- Prepared detailed quotations and negotiated deals professionally.
- Managed inventory and ensured seamless coordination with service
teams for vehicle handover.
- Built and nurtured long-term customer relationships, driving repeat
business and high customer satisfaction.
✈️Travel Consultant / Visa Advisor Fly Berry
Consultancy –Hyderabad, India Jan 2020 –
Dec 2023
- Efficiently processed visa applicationsfor the UK, USA, Schengen, and Pacific
countries, ensuring 100% documentation accuracy and on-time submissions.
- Expertly guided clientsthrough embassy procedures, application forms, and
interview preparation, simplifying complex processes.
- Maintained and updated CRM systemsto track client interactions, ensuring
organized follow-ups and a seamless customer journey.
- Managed50+client cases per month, consistently delivering personalized service
and achieving a 90%+ customer satisfaction rate.
- Established a strong reputation for reliable service, fostering trust with clients and
maintaining excellent communication with embassy officials.
🏢 Real Estate Sales Executive & Site Incharge
J.K.Building –Hyderabad, India
Jan 2017 – Dec 2019
- Sold residential and commercial properties in key locations across Hyderabad.
- Actedas a bridge between clients,site engineers, and legal teamsto streamline
documentation and site visits.
- Closed multiple high-value property deals, exceeding sales goalsregularly.
- Boosted monthly lead-to-sale conversion rate through proactive client
communication and tailored property presentations.
- Conducted site inspections, managed paperwork, and resolved customer issues
efficiently.
🎓 Education
B.COM Computers, Osmania University, Hyderabad
Intermediate, Froebel's junior college , Hyderabad
SSC, Al-Safa Model High school, Hyderabad
- TargetRoles:
• Car Sales Executive / Showroom Consultant
• Real Estate Agent/ Property Sales Consultant
• Travel Consultant / Visa Advisor
• Customer Support/ Admin Coordinator
Khaja Mohiuddin khan
Dubai
0583014542 shoiebkhan0099@gmail.com
------------------------------
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