Journalist/ editor/ social media/ public relations/Marketing

First Name: Alaaeldeen Attalla
E-Mail Address: asamir540@gmail.com
Country: United States
Phone: 8322903233
Job Position Applying For: Journalist/ editor/ social media/ public relations/Marketing
Current Job Title: Reporter inTexas
Total Years of Experience: 18
Copy your Resume / CV in this box: Alaaeldeen S Attalla
Phone Number: +1 (832) 290-3233 Houston, TX 77082
Email Address: asamir540@gmail.com

SUMMARY
Over 18 years a diverse set of skills, qualities, and experience in IT Journalism, administration, information technology, and marketing. Strong work ethic with a record of adaptability, teamwork, and professionalism.

SKILLS

Verbal/Written Communication
Software/Hardware
Proofreading/Editing
Reporting
Supervision
Information Management
Computer Applications
Microsoft Office
Problem Solving
Help Desk
Troubleshooting

Debugging
Public Relations
Digital Marketing
Blogging
WordPress
VMware
Continuous Improvement
Installation
Technical support
Leadership
Negotiation
Virtualization

Digital Editing
Time Management
Windows and Mac OS
Documentation Review
Networking
Customer Service
Data Analysis
Customer Support
Presentation
Social Media
Multitasking
Collaboration

PROFESSIONAL EXPERIENCE
Reporter, Texas Al-Ahram Newspaper - Houston, TX 2016 to Present
Lead editorial services for Arab affairs department
Conduct live interviews of key middle eastern opinion leader and generated content for media distribution
Develop articles and broadcasts about success stories of Egyptians and Arabs in the Houston area

Self Employed, Marketing Specialist – Houston, TX 2016 to Present
Operate special events for Oil and Gas Companies
Coordinate clients' schedules day by day
Control timetable for each client
Organize all the operations and the various locations

Crew Manager, Alpha Intelligence of Texas – Houston, TX 2016 to 2018
Built Staff schedules
Monitored and managed the flow of parking lot traffic in an orderly manner
Trained and oversaw a fleet of 15 employees
Coordinated with upper management when generating new accounts

Office Manager / Personal Assistant, SVICF Company - Houston, TX 2014 to 2016
Provided Support to General Manager
Coordinated workflow among consultants and supervisors
Tracked office expenses and created monthly reports for senior executive
Prepared invoices, Accounts receivable/ payable and Bank deposits
Mediated conflicts among employees and between staff and upper Management
Responded to client needs and provided additional support where necessary

IT Journalist (Technology Writer), Al Ahram Newspaper- Egypt 1998 to 2016
Covered the American and Egyptian Information technology Delegation San Francisco (Silicon Valley), CA
IT Journalist Covering The news for Communications and Information Technology Ministry
Editing and Published information technology page every week for 9 years
Writes about technical subjects for technical and nontechnical audiences
Attended more than 75 conferences in information technology in different countries
Updates, edits, and proofreads written materials such as product manuals, user manuals, how-to guides, and FAQs
Creates and builds out user assistance infrastructure, including how-to sections, FAQs, and Help sections
Knowledge of coding and scripting languages, such as C++, Python, HTML, CSS, and JavaScript
IT Department Director, Al-Ahram Electronic News - Egypt 1998 to 2009
Coordinated content updates on social media networks
Leaded efforts to develop a fan base and respond to customer emails
Developed original content for web-based publications by conducting research, finding interesting facts, organizing content in lists
Trained 15 team members and facilitated budgets

IT Help Desk and IT service provider– Al Ahram Newspaper – Egypt 1994 to 1998
Supported and maintained all company data and technological infrastructure for both international and nationwide locations
Upgraded, repaired, and configured computers, application software, servers, and various other peripherals
Provided end-user and remote support and technical assistance for server and client computers, enterprise applications, telecommunication systems, and network components
Conducted monthly server maintenance and applied updates and patches
Maintained entire telecommunications environment: terminal and port infrastructure and configuration, created and maintained user phone and voicemail accounts, analog modem accounts, and multi-option callers menus for corporate surveys, hotlines, and bulletin lines
Designed and diagrammed an optimized internal voicemail directory structure utilizing minimal network resources
Developed company training manuals for technical processes involving setup, configuration and usage of various software applications and hardware, system, and network components that aid end users and other IT department staff members

EDUCATION
Houston Community College – Houston, TX
Computer Skills Certificate, January 2022
Cyber Security Certificate, Anticipated January 2023

Cairo University – Egypt
Bachelors in Business Administration -Marketing, February 2001
Associate Degree in Media and Mass Communication, May 1992
Associate Degree in Technology Production, March 1987

CERTIFICATES AND TRAINING
New Horizon Certificate in Marketing
First Certificate in English at British Council - Egypt
ICDL Certificate at Sadat Academy - Egypt
Google Certificate in Technology Writing - Egypt
Trained with the Schlumberger Driving Safety Program - Houston

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