Finance Manager

First Name: RAKIBUL
E-Mail Address: rrhasan43@gmail.com
Country: Bangladesh
Phone: +880-1629232843
Job Position Applying For: Finance Manager
Current Job Title: Assistant Customer Service Manager
Total Years of Experience: 9
Copy your Resume / CV in this box:
Rakibul Hasan

C/O: Md. Abdus Salam
City Tower, Flat#D5, Muzaffar Nagar, Polytechnical, Nasir Abad, Chattogram.

Mobile: 01629232843

E-mail: rrhasan43@gmail.com



CAREER OBJECTIVE:
To pursue a challenging position in a dynamic and professional environment where my skill and knowledge can effectively utilized corresponding to my education in which my strong commitment to work and teamwork skills can be applied and enhanced.

CAREER SUMMARY:

I am working in The City Bank Ltd. At present serving as Assistant Customer Service Manager at Oxygen Moor Branch (01-01-2023 to till to date). Before that I worked as Assistant Customer Service Manager since 01 October 2014 to 13-02-2022 at O R Nizam Road Branch. Before that I served as Card Ambassador for 1 and half year in O R Nizam Branch. I have completed my MBA from International Islamic University, Chittagong.

EMPLOYMENT HISTORY:

Total Year of Experience: 10 Year(s)

Date: From January 01, 2013 to Continuing
Name of Employer: The City Bank Ltd.
Position held: Executive Officer

Responsibilities:
Department: Cards (January, 2013 to September 2014)
▪ Providing all type of card related services
▪ Maintain relationship with customers and receive their various card related requests.
▪ Solve customer problems and provide feedback to back office to take actions.
▪ Create sales lead and provide it to concerned persons.
▪ Communicate with other department for different files position related issues.
▪ Any other task as and when assigned by top management.
Department: Customer Service (October, 2014 to till to date)
▪ Create new clients and maintain liaison with existing clients.
▪ Monitoring customer preference to determine focus of sales efforts.
▪ Assessing customer's worthiness and represent applicant to analysts.
▪ Plan and carry out given annual business target.
▪ Establish and maintain good relationship with the clients.

Training Details:
▪ Anti Money laundering Training organized by The city bank Ltd
▪ ISS reporting organized by Bangladesh Bank & The city Bank ltd.
▪ World class customer service organized by IFC and The city bank Ltd.
▪ Land Documentation and valuation technique organized by The city bank Ltd.
▪ Loan file processing and pre assessment organized by The City Bank ltd.
ACADEMIC PROFILE:
▪ Masters of Business Administration,2014
Finance & Banking , International Islamic University, Chittagong.
CGPA-3.48 out of 4


▪ Bachelor Of Business Administration,2012
Finance & Banking, International Islamic University, Chittagong
CGPA-3.69 out of 4

▪ Higher Secondary Certificate (HSC), 2004
Group: Science, Govt. City College, Chittagong
Result: GPA-4.10 [out of 5]

▪ Secondary School Certificate (SSC), 2002
Group: Science, Boiltali High School
Result: GPA-4.00 [out of 5, without 4th subject]

SKILLS:

▪ Communication Skill:
▪ Computer Literacy:
▪ Regulatory Compliance:
▪ Customer Service:
▪ Problem Solving:
PERSONAL DETAILS:
▪ Name​: Rakibul Hasan
▪ Father's Name​: Md Abdus Salam
▪ Mother's Name​: Mrs. Rokeya begum
▪ Date of Birth ​: July 06,1986
▪ Nationality​ ​​: Bangladeshi
▪ National ID ​​: 1511813509925
▪ Religion​: Islam (Sunni)
▪ Blood Group​: "O" positive
▪ Permanent Address​:Adv Foyzur Rahman Bari,Vill+Po-Boiltali,PS-Chandanaish,Chittagong
​ ​
Signature:
------------------------------