------------------------------
First Name: Mohammed Ahsan Ahmed
E-Mail Address: ahsanahmed.111099@gmail.com
Country: United Arab Emirates
Phone: +971557860123
Current Job Designation: Finance Controller
Job Designation Applying For: Financial Analyst
Total Years of Experience: 5+
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Mohammad Hilal Alshoura
E-Mail Address: mohhilalsh23@gmail.com
Country: Jordan
Phone: +962781703307
Current Job Designation: Paramedic
Job Designation Applying For: Paramedic
Total Years of Experience: 20
Copy your Resume / CV in this box: Mohammad Hilal Al Shoura
Paramedic – Jordan Civil Defense | Instructor Provider 2025
Email: mohhilall986@gmail.com Phone:+962 7 8170 3307 Location:Madaba, Jordan
Professional Summary
Dedicated and experienced Paramedic with 17+ years of experience in Jordan Civil Defense. Skilled
in emergency medical response, trauma care, triage, and patient management under pressure.
Experienced instructor provider (2025) with proven ability to deliver training, lectures, and advanced
first aid programs. Strong background in leadership, inter-agency coordination, and safety practices.
Work Experience
Civil Defense Ambulance – Ministry of Interior, Jordan Civil Defense
2007 – Present
• Provide advanced prehospital care and emergency response in varied environments.
• Manage and coordinate responses to trauma and mass-casualty incidents.
• Supervise and mentor new paramedics; deliver training on field operations.
First Aid Trainer / Lecturer – University of Jordan
2021 – 2022
• Conducted lectures and practical sessions for first aid and basic emergency response.
Education
B.Sc. in Paramedic Science – Jordan University of Science and Technology (2013–2015)
Diploma in Paramedics – Royal Jordanian National Defense College (2007–2009)
Professional Development & Certifications
• Save a Life – BLS Recertification 2025 – Postgraduate Institute for Medicine, USA (4 CME) – 21 Apr
2025
• Save a Life – ACLS Certification 2025 – Postgraduate Institute for Medicine, USA (8 CME) – 21 Apr
2025
• Advanced Data Analytics (Tech for Jobs) – Correlation One / USAID – Graduated with Honors (250
hrs) – 8 Mar 2025
• PHTLS 2025 (Prehospital Trauma Life Support) – NAEMT / NEMSEC-Jordan
• TECC 2025 (Tactical Emergency Casualty Care) – NAEMT / NEMSEC-Jordan
• TCCC 2025 (Tactical Combat Casualty Care) – NAEMT / NEMSEC-Jordan
• AHDR 2025 (All-Hazards Disaster Response) – NAEMT / NEMSEC-Jordan
• Hazardous Materials Mass-Casualty Management – Jordan CDC (Biological, Chemical,
Radiological, Nuclear) – 25–27 Aug 2025
• Essential Emergency & Critical Care (EECC) – UNITAR & Stanford University – 15 Nov 2024
• Prehospital Trauma Life Support – 10th Ed. – NAEMT / NEMSEC-Jordan (CAPCE 16 hrs) – 11–12
Nov 2024
• Psychological First Aid for All – IFRC / Danish Red Cross / IFRC Psychosocial Centre – 19 Nov
2024
• NAT – Mechanism Introduction for National Civil Protection & Disaster Management Staff – 30 Oct
2024
• CPR, AED & First Aid Certification – Save a Life Certifications™ by NHCPS – 6 Nov 2024
• Installation & Maintenance of LSNCO Medical Tent – SAKKAB Company – 21–22 Oct 2024
• Pre-Hospital Care – Health Care Accreditation Council (HCAC), 15 hrs – 8, 9 & 12 May 2024
• Environmental Safety, Infection Control & Biosafety – HCAC, 10 hrs – 30 Apr 2024
• Infection Control – Jordan CDC (2024)
• ICRC Basic Emergency Care Course – International Committee of the Red Cross – 2023
• De-escalation of Violence & Stress Management in Health Facilities – ICRC – 2022
• Emergency Room Trauma Course – ICRC – 2021
• Tactical Medic & Tissue Training – Civil Defense / Humanitarian Support – 2020
• TOT – Cambridge International – 2016
• Advanced Tactical Medic (Tac Med) – KASOTC – 2014
• Leadership & Decision-Making – Royal Police Academy
• Basic Life Support (BLS Provider) – AHA / King Hussein Cancer Center
Data & IT Training
• Data Analysis – Hussein Technical University (HTU)
• Data Analysis – Cisco / Jordan Vocational Training Center
• Project Management Certification – Roshd Academy
• Fundamentals of Artificial Intelligence – Jordan Vocational Training Corporation
Conferences & Webinars
• Kawasaki Disease International Conference
• TXA Crash 4 Global Webinar
Key Skills
Emergency medical response • Trauma management • Triage & transport • HAZMAT response •
Leadership • Mentorship • Instruction & training • Data analysis • Project management •
Communication & teamwork • Artificial intelligence foundations
Languages
Arabic (Native) • English (Good command)
Updated: Oct 15, 2025
------------------------------
First Name: Mohammad Hilal Alshoura
E-Mail Address: mohhilalsh23@gmail.com
Country: Jordan
Phone: +962781703307
Current Job Designation: Paramedic
Job Designation Applying For: Paramedic
Total Years of Experience: 20
Copy your Resume / CV in this box: Mohammad Hilal Al Shoura
Paramedic – Jordan Civil Defense | Instructor Provider 2025
Email: mohhilall986@gmail.com Phone:+962 7 8170 3307 Location:Madaba, Jordan
Professional Summary
Dedicated and experienced Paramedic with 17+ years of experience in Jordan Civil Defense. Skilled
in emergency medical response, trauma care, triage, and patient management under pressure.
Experienced instructor provider (2025) with proven ability to deliver training, lectures, and advanced
first aid programs. Strong background in leadership, inter-agency coordination, and safety practices.
Work Experience
Civil Defense Ambulance – Ministry of Interior, Jordan Civil Defense
2007 – Present
• Provide advanced prehospital care and emergency response in varied environments.
• Manage and coordinate responses to trauma and mass-casualty incidents.
• Supervise and mentor new paramedics; deliver training on field operations.
First Aid Trainer / Lecturer – University of Jordan
2021 – 2022
• Conducted lectures and practical sessions for first aid and basic emergency response.
Education
B.Sc. in Paramedic Science – Jordan University of Science and Technology (2013–2015)
Diploma in Paramedics – Royal Jordanian National Defense College (2007–2009)
Professional Development & Certifications
• Save a Life – BLS Recertification 2025 – Postgraduate Institute for Medicine, USA (4 CME) – 21 Apr
2025
• Save a Life – ACLS Certification 2025 – Postgraduate Institute for Medicine, USA (8 CME) – 21 Apr
2025
• Advanced Data Analytics (Tech for Jobs) – Correlation One / USAID – Graduated with Honors (250
hrs) – 8 Mar 2025
• PHTLS 2025 (Prehospital Trauma Life Support) – NAEMT / NEMSEC-Jordan
• TECC 2025 (Tactical Emergency Casualty Care) – NAEMT / NEMSEC-Jordan
• TCCC 2025 (Tactical Combat Casualty Care) – NAEMT / NEMSEC-Jordan
• AHDR 2025 (All-Hazards Disaster Response) – NAEMT / NEMSEC-Jordan
• Hazardous Materials Mass-Casualty Management – Jordan CDC (Biological, Chemical,
Radiological, Nuclear) – 25–27 Aug 2025
• Essential Emergency & Critical Care (EECC) – UNITAR & Stanford University – 15 Nov 2024
• Prehospital Trauma Life Support – 10th Ed. – NAEMT / NEMSEC-Jordan (CAPCE 16 hrs) – 11–12
Nov 2024
• Psychological First Aid for All – IFRC / Danish Red Cross / IFRC Psychosocial Centre – 19 Nov
2024
• NAT – Mechanism Introduction for National Civil Protection & Disaster Management Staff – 30 Oct
2024
• CPR, AED & First Aid Certification – Save a Life Certifications™ by NHCPS – 6 Nov 2024
• Installation & Maintenance of LSNCO Medical Tent – SAKKAB Company – 21–22 Oct 2024
• Pre-Hospital Care – Health Care Accreditation Council (HCAC), 15 hrs – 8, 9 & 12 May 2024
• Environmental Safety, Infection Control & Biosafety – HCAC, 10 hrs – 30 Apr 2024
• Infection Control – Jordan CDC (2024)
• ICRC Basic Emergency Care Course – International Committee of the Red Cross – 2023
• De-escalation of Violence & Stress Management in Health Facilities – ICRC – 2022
• Emergency Room Trauma Course – ICRC – 2021
• Tactical Medic & Tissue Training – Civil Defense / Humanitarian Support – 2020
• TOT – Cambridge International – 2016
• Advanced Tactical Medic (Tac Med) – KASOTC – 2014
• Leadership & Decision-Making – Royal Police Academy
• Basic Life Support (BLS Provider) – AHA / King Hussein Cancer Center
Data & IT Training
• Data Analysis – Hussein Technical University (HTU)
• Data Analysis – Cisco / Jordan Vocational Training Center
• Project Management Certification – Roshd Academy
• Fundamentals of Artificial Intelligence – Jordan Vocational Training Corporation
Conferences & Webinars
• Kawasaki Disease International Conference
• TXA Crash 4 Global Webinar
Key Skills
Emergency medical response • Trauma management • Triage & transport • HAZMAT response •
Leadership • Mentorship • Instruction & training • Data analysis • Project management •
Communication & teamwork • Artificial intelligence foundations
Languages
Arabic (Native) • English (Good command)
Updated: Oct 15, 2025
------------------------------
Candidate
------------------------------
First Name: Jins
E-Mail Address: jinsaugustine005@gmail.com
Country: India
Phone: +971529838320
Current Job Designation: Executive
Job Designation Applying For: Executive
Total Years of Experience: 4 years
Copy your Resume / CV in this box: JINS AUGUSTINE
HR, Marketing & Business Associate
jinsaugustine005@gmail.com Deira,Dubai Phone:+971529838320
PROFILE SUMMARY
HR, Marketing, and Business Association professional with 4 years of comprehensive experience in
telecalling, sales, and client retention roles. Proven ability to build and maintain strong client
relationships, enhance customer satisfaction, and drive revenue growth through effective communication
and strategic marketing initiatives. Skilled in employee coordination, lead generation, and business
development with a strong focus on achieving organizational goals. Recognized for adaptability, smart
working, and a consistent record of exceeding performance benchmarks. Eager to contribute to a
progressive organization with a blend of analytical thinking, people management, and marketing insight.
Academic Qualifications
MBA in HR and Marketing- SJES College,Bangalore University,Bengaluru
BBA in Aviation Management- Annai Fathima College,Madurai Kamaraj University,Madurai
Work Experience
Senior Executive
Concentrix (Retention Department for Adobe),Bengaluru,India
Client Management - Handled international Adobe subscription issues with precision and
professionalism.
Retention Strategy - Implemented tailored communication to ensure long-term client satisfaction.
Problem Solving - Delivered quick and effective resolutions to complex client concerns.
Customer Relations - Built strong rapport with global clients, especially from the UK region.
Performance Recognition - Received multiple client and internal appreciations for exceptional
service.
2023
2020
2023-2025
Communication Skills - Ensured clarity and confidence in all client interactions.
Team Collaboration - Coordinated effectively with cross-functional teams for smooth service
delivery.
Service Excellence - Consistently maintained high service standards and customer loyalty.
Assistant Manager - Sales
Aditya Birla Capital,Bengaluru,India
Client Relationship - Maintained and expanded strong connections with key clients.
2022-2023
Sales Achievement - Consistently met and exceeded sales targets in competitive markets.
Negotiation - Applied effective negotiation strategies to close high-value deals.
Communication - Delivered persuasive and result-oriented sales presentations.
Customer Satisfaction - Ensured exceptional client experience and repeat business.
Market Awareness - Analyzed trends to identify new business opportunities.
Team Coordination - Supported team efforts to achieve collective sales goals.
Strategic Planning - Implemented action plans to drive business growth and retention.
Telecaller
2021-2022
Q Conneqt (Canara Bank Process),Bengaluru,India
Customer Assistance - Handled client queries and service requests professionally over calls.
T elecalling Skills - Maintained courteous communication and effective call handling.
Product Promotion - Promoted banking services and offers to potential customers.
CRM Management - Updated and tracked customer interactions using CRM tools.
Customer Retention - Ensured client satisfaction through timely support and follow-ups.
Communication - Demonstrated clarity, confidence, and empathy during calls.
T arget Achievement - Consistently met daily and monthly call and conversion goals.
T eam Support - Collaborated with peers to enhance overall service performance.
Technical Skills
MS Office Suite
Strengths
Recruitment - Assisted in sourcing, screening, and onboarding suitable candidates.
Employee Relations - Maintained positive workplace communication and team engagement.
Data Management - Maintained employee and customer records accurately in databases or CRM
tools.
Performance Support - Assisted in evaluating and improving employee or campaign outcomes.
Team Collaboration - Worked closely with cross-functional teams to achieve company goals.
Analytical Thinking - Interpreted feedback and market data to support informed decisions.
------------------------------
First Name: Jins
E-Mail Address: jinsaugustine005@gmail.com
Country: India
Phone: +971529838320
Current Job Designation: Executive
Job Designation Applying For: Executive
Total Years of Experience: 4 years
Copy your Resume / CV in this box: JINS AUGUSTINE
HR, Marketing & Business Associate
jinsaugustine005@gmail.com Deira,Dubai Phone:+971529838320
PROFILE SUMMARY
HR, Marketing, and Business Association professional with 4 years of comprehensive experience in
telecalling, sales, and client retention roles. Proven ability to build and maintain strong client
relationships, enhance customer satisfaction, and drive revenue growth through effective communication
and strategic marketing initiatives. Skilled in employee coordination, lead generation, and business
development with a strong focus on achieving organizational goals. Recognized for adaptability, smart
working, and a consistent record of exceeding performance benchmarks. Eager to contribute to a
progressive organization with a blend of analytical thinking, people management, and marketing insight.
Academic Qualifications
MBA in HR and Marketing- SJES College,Bangalore University,Bengaluru
BBA in Aviation Management- Annai Fathima College,Madurai Kamaraj University,Madurai
Work Experience
Senior Executive
Concentrix (Retention Department for Adobe),Bengaluru,India
Client Management - Handled international Adobe subscription issues with precision and
professionalism.
Retention Strategy - Implemented tailored communication to ensure long-term client satisfaction.
Problem Solving - Delivered quick and effective resolutions to complex client concerns.
Customer Relations - Built strong rapport with global clients, especially from the UK region.
Performance Recognition - Received multiple client and internal appreciations for exceptional
service.
2023
2020
2023-2025
Communication Skills - Ensured clarity and confidence in all client interactions.
Team Collaboration - Coordinated effectively with cross-functional teams for smooth service
delivery.
Service Excellence - Consistently maintained high service standards and customer loyalty.
Assistant Manager - Sales
Aditya Birla Capital,Bengaluru,India
Client Relationship - Maintained and expanded strong connections with key clients.
2022-2023
Sales Achievement - Consistently met and exceeded sales targets in competitive markets.
Negotiation - Applied effective negotiation strategies to close high-value deals.
Communication - Delivered persuasive and result-oriented sales presentations.
Customer Satisfaction - Ensured exceptional client experience and repeat business.
Market Awareness - Analyzed trends to identify new business opportunities.
Team Coordination - Supported team efforts to achieve collective sales goals.
Strategic Planning - Implemented action plans to drive business growth and retention.
Telecaller
2021-2022
Q Conneqt (Canara Bank Process),Bengaluru,India
Customer Assistance - Handled client queries and service requests professionally over calls.
T elecalling Skills - Maintained courteous communication and effective call handling.
Product Promotion - Promoted banking services and offers to potential customers.
CRM Management - Updated and tracked customer interactions using CRM tools.
Customer Retention - Ensured client satisfaction through timely support and follow-ups.
Communication - Demonstrated clarity, confidence, and empathy during calls.
T arget Achievement - Consistently met daily and monthly call and conversion goals.
T eam Support - Collaborated with peers to enhance overall service performance.
Technical Skills
MS Office Suite
Strengths
Recruitment - Assisted in sourcing, screening, and onboarding suitable candidates.
Employee Relations - Maintained positive workplace communication and team engagement.
Data Management - Maintained employee and customer records accurately in databases or CRM
tools.
Performance Support - Assisted in evaluating and improving employee or campaign outcomes.
Team Collaboration - Worked closely with cross-functional teams to achieve company goals.
Analytical Thinking - Interpreted feedback and market data to support informed decisions.
------------------------------
Candidate
------------------------------
First Name: Aksa
E-Mail Address: aksakunjumon2000@gmail.com
Country: India
Phone: +971 54 288 6576
Current Job Designation: Nil
Job Designation Applying For: Accountant
Total Years of Experience: 1
Copy your Resume / CV in this box:
------------------------------
First Name: Aksa
E-Mail Address: aksakunjumon2000@gmail.com
Country: India
Phone: +971 54 288 6576
Current Job Designation: Nil
Job Designation Applying For: Accountant
Total Years of Experience: 1
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Pramod Shetty
E-Mail Address: pramodkshetty.17@gmail.com
Country: India
Phone: +91 8971312123
Current Job Designation: Principal Software Developer
Job Designation Applying For: Senior Software Developer
Total Years of Experience: 14
Copy your Resume / CV in this box: PRAMOD SHETTY
Email: pramodkshetty.17@gmail.com
Mobile: +91 8971312123
PROFESSIONAL SUMMARY
Accomplished Principal Software Developer with over 14 years of IT experience, including more than 5 years of hands-on expertise in Oracle APEX (version 19.2 and above), SQL, and PL/SQL. Proven track record as a developer, with a strong focus on planning and implementing effective development strategies aligned with industry best practices. Detail-oriented, organized, and meticulous in supporting project deliverables and managing software releases. A customer-focused professional with excellent communication skills and a comprehensive understanding of the entire software development lifecycle, with expertise across various technical platforms.
EXPERIENCE
Oracle Solution Services India Private Limited
Designation: Principal Software Developer
Description: The Oracle Solution Center offers state-of-the-art systems, software, and expertise to support the customer's solution development requirements. Oracle experts work with customers to prototype their solution architectures and prove those solutions will work in realistic scenarios on real-world systems.
Project:
Duration: 2020 - current
∙ Worked on Oracle internal projects such as Delivery Management, Resource Management, Award tool etc... and developed end to end applications using Oracle Apex, SQL, PLSQL and basic JavaScript, HTML, CSS.
∙ Frequently collaborated with Stakeholders and Business Analyst for requirement gathering.
∙ Created database objects like table, view, sequences, synonyms, indexes using Oracle Tool (SQL developer).
∙ Worked on performance tuning on complex queries.
∙ Worked on Agile software development process.
∙ Handled application Individually and got "Global Business Operation Outstanding Performer" award for Q1FY21.
∙ Worked on Rest API to load the data from different source.
Robert Bosch Engineering and Business Solutions Private Limited
Designation: Senior Software Developer
Description: Robert Bosch Engineering and Business Solutions Ltd. is an engineering company working to provide its clients with business solutions.
Duration: 2015 – 2019(Dec)
∙ Worked on enhancements on Market Planning internal application module by using Form Builder and Report Builder tool along with SQL and PLSQL.
∙ Worked on waterfall model of software development process.
∙ Worked on performance tuning by using advance feature of oracle 12c and followed development phases.
∙ Identified the root cause for the production issues and provided solution.
∙ Conducted SQL and PLSQL training for new Joiners.
∙ Worked in Germany for 6 months.
Cognizant Technology Solutions India Private Limited
Designation: Associate Developer
Description: Cognizant provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment.
Duration: 2011-2015
∙ Worked on MAS (Managed Application Services) CLAIMS application for registering/approving the insurance claims.
∙ Worked on Enhancement, Maintenance and Production issues using SQL, PLSQL, Oracle Forms and Reports.
∙ Coordinating with onsite coordinator and getting requirements.
∙ Requirement analysis as per the Business requirement document.
∙ Worked on preparation of Unit Test cases and Unit Testing.
TECHNICAL SKILLS
Development Tools : Oracle Apex (version 19.2 and above), SQL Developer, Oracle Form Builder,
Oracle Report Builder,
TOAD, PLSQL Developer
Programming Languages : SQL, PL/SQL, JavaScript, HTML, CSS
RDBMS : Oracle 9i, Oracle 11g, Oracle 12c, Oracle 19c
CERTIFICATION
Advanced SQL Certification.
Oracle Apex Cloud Developer Professional.
EDUCATIONAL QUALIFICATIONS
B.E RNS Institute of Technology, Bangalore 2010
Class XII Chetan Pre-University College, Hubli 2006
Class X Basel Mission Boys High School, Hubli 2004
KEY TRAITS
● Eager to learn new technologies and implement it.
● Problem solving.
● Flexible.
● Teamwork.
● Enthusiastic and Quick learner.
PERSONAL DETAILS
Date of Birth : 17/06/1988
Nationality : Indian
Permanent Address : Kanakanagar, Bangalore.
DECLARATION
I hereby solemnly declare that all the statements quoted above are true to the best of my knowledge.
Date: 08/09/2025 Signature
Place: Bangalore. (Pramod Shetty)
------------------------------
First Name: Pramod Shetty
E-Mail Address: pramodkshetty.17@gmail.com
Country: India
Phone: +91 8971312123
Current Job Designation: Principal Software Developer
Job Designation Applying For: Senior Software Developer
Total Years of Experience: 14
Copy your Resume / CV in this box: PRAMOD SHETTY
Email: pramodkshetty.17@gmail.com
Mobile: +91 8971312123
PROFESSIONAL SUMMARY
Accomplished Principal Software Developer with over 14 years of IT experience, including more than 5 years of hands-on expertise in Oracle APEX (version 19.2 and above), SQL, and PL/SQL. Proven track record as a developer, with a strong focus on planning and implementing effective development strategies aligned with industry best practices. Detail-oriented, organized, and meticulous in supporting project deliverables and managing software releases. A customer-focused professional with excellent communication skills and a comprehensive understanding of the entire software development lifecycle, with expertise across various technical platforms.
EXPERIENCE
Oracle Solution Services India Private Limited
Designation: Principal Software Developer
Description: The Oracle Solution Center offers state-of-the-art systems, software, and expertise to support the customer's solution development requirements. Oracle experts work with customers to prototype their solution architectures and prove those solutions will work in realistic scenarios on real-world systems.
Project:
Duration: 2020 - current
∙ Worked on Oracle internal projects such as Delivery Management, Resource Management, Award tool etc... and developed end to end applications using Oracle Apex, SQL, PLSQL and basic JavaScript, HTML, CSS.
∙ Frequently collaborated with Stakeholders and Business Analyst for requirement gathering.
∙ Created database objects like table, view, sequences, synonyms, indexes using Oracle Tool (SQL developer).
∙ Worked on performance tuning on complex queries.
∙ Worked on Agile software development process.
∙ Handled application Individually and got "Global Business Operation Outstanding Performer" award for Q1FY21.
∙ Worked on Rest API to load the data from different source.
Robert Bosch Engineering and Business Solutions Private Limited
Designation: Senior Software Developer
Description: Robert Bosch Engineering and Business Solutions Ltd. is an engineering company working to provide its clients with business solutions.
Duration: 2015 – 2019(Dec)
∙ Worked on enhancements on Market Planning internal application module by using Form Builder and Report Builder tool along with SQL and PLSQL.
∙ Worked on waterfall model of software development process.
∙ Worked on performance tuning by using advance feature of oracle 12c and followed development phases.
∙ Identified the root cause for the production issues and provided solution.
∙ Conducted SQL and PLSQL training for new Joiners.
∙ Worked in Germany for 6 months.
Cognizant Technology Solutions India Private Limited
Designation: Associate Developer
Description: Cognizant provides IT consulting and business process outsourcing services for industries including banking, health care, manufacturing, media, and entertainment.
Duration: 2011-2015
∙ Worked on MAS (Managed Application Services) CLAIMS application for registering/approving the insurance claims.
∙ Worked on Enhancement, Maintenance and Production issues using SQL, PLSQL, Oracle Forms and Reports.
∙ Coordinating with onsite coordinator and getting requirements.
∙ Requirement analysis as per the Business requirement document.
∙ Worked on preparation of Unit Test cases and Unit Testing.
TECHNICAL SKILLS
Development Tools : Oracle Apex (version 19.2 and above), SQL Developer, Oracle Form Builder,
Oracle Report Builder,
TOAD, PLSQL Developer
Programming Languages : SQL, PL/SQL, JavaScript, HTML, CSS
RDBMS : Oracle 9i, Oracle 11g, Oracle 12c, Oracle 19c
CERTIFICATION
Advanced SQL Certification.
Oracle Apex Cloud Developer Professional.
EDUCATIONAL QUALIFICATIONS
B.E RNS Institute of Technology, Bangalore 2010
Class XII Chetan Pre-University College, Hubli 2006
Class X Basel Mission Boys High School, Hubli 2004
KEY TRAITS
● Eager to learn new technologies and implement it.
● Problem solving.
● Flexible.
● Teamwork.
● Enthusiastic and Quick learner.
PERSONAL DETAILS
Date of Birth : 17/06/1988
Nationality : Indian
Permanent Address : Kanakanagar, Bangalore.
DECLARATION
I hereby solemnly declare that all the statements quoted above are true to the best of my knowledge.
Date: 08/09/2025 Signature
Place: Bangalore. (Pramod Shetty)
------------------------------
Candidate
------------------------------
First Name: Ashkar Ali
E-Mail Address: ashker.ali22@yahoo.com
Country: United Arab Emirates
Phone: 0545348773
Current Job Designation: Administrator
Job Designation Applying For: Administrator
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
First Name: Ashkar Ali
E-Mail Address: ashker.ali22@yahoo.com
Country: United Arab Emirates
Phone: 0545348773
Current Job Designation: Administrator
Job Designation Applying For: Administrator
Total Years of Experience: 6
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: Prakash
E-Mail Address: prakash.shukla91@yahoo.com
Country: Saudi Arabia
Phone: +91 720863616
Current Job Designation: Assistant manager IT
Job Designation Applying For: IT infrastructure
Total Years of Experience: 12
Copy your Resume / CV in this box: Prakash Shukla +91 7208363616 ∙ Dubai, UAE ∙ prakash.shukla91@yahoo.com ∙ Prakash-Linkedin IT Infrastructure & Operations Leader Trading Floor Infrastructure | Enterprise System Administration | Team Leadership & Stakeholder Management | ITIL Service Management | IT Security & Governance | Digital & Technology Manager IT Infrastructure Leader with 12.6 years of progressive experience driving operational excellence and leading complex infrastructure projects in enterprise banking environments. Currently serving as Assistant Manager at BNP Paribas, managing end-to-end IT Infrastructure & Production operations with responsibility for a 30+ member engineering team, ensuring adherence to SLAs and delivering superior support for mission-critical business systems. Led 7+ major infrastructure projects including enterprise-wide Windows migrations, BKC Data Center Relocation for Voice/Win/AnyConnect/Campus Infrastructure, Smartcard Migration, and printer fleet transitions. Reduced average incident resolution time by 35% through process optimization and implementation of automated diagnostic solutions, while achieving 100% business continuity preparedness through quarterly disaster recovery drills. Core competencies include System/Server Administration (Windows/Linux), Storage Administration, Incident & Problem Management (ITIL Framework), Hardware Deployment & Asset Management, Network Administration, and VoIP Systems. Technical certifications include AWS Certified Solutions Architect – Associate, Redhat System Administrator RHEL 8, and ITIL Foundation. Available with 2 months' notice for Dubai / Abu Dhabi and broader GCC locations. Notable Achievement Highlights (Last 5 Years): ● Led enterprise-wide Windows 11 migration project across 1,250 devices (2024-2025), overseeing compatibility assessments, system imaging, user data backup, and post-upgrade support with minimal downtime through planning and stakeholder engagement. ● Achieved 99.9% uptime for mission-critical trading systems while reducing average incident resolution time by 35% (2022-2023) through implementation of automated diagnostic tools, standardized runbooks, and monitoring across equity, fixed income, FX, and derivatives trading desks. ● Managed hardware lifecycle for 500+ trading workstations annually (2022-Present), including procurement, deployment, and decommissioning while leading a team of 15-30 desktop support engineers providing 24/7 coverage across time zones. ● Delivered 100% business continuity preparedness (2022-Present) through coordination of quarterly disaster recovery drills, ensuring zero tolerance for downtime in high-pressure financial trading environment supporting 20+ traders and senior executives WORK EXPERIENCE BNP Paribas India Solution Pvt. Ltd. - India & Dubai, UAE Assistant Manager – IT Infrastructure & Production 10/2023 - Present Led IT Infrastructure & Production operations for BNP Paribas, managing a 30+ member engineering team with direct oversight of desktop support operations across trading floor and enterprise environments, ensuring mission-critical system availability for front-office trading desks supporting equity, fixed income, FX, and derivatives operations. ● Trading Floor Infrastructure: Orchestrated end-to-end desktop infrastructure management for high-frequency trading operations utilizing Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms on multi-monitor workstation configurations across equity, fixed income, FX, and derivatives desks, delivering 99.9% uptime for zero-tolerance trading systems while coordinating vendor escalations (Bloomberg, Reuters, IPC/BT turret providers) to resolve technical issues within strict SLA requirements. ● Enterprise System Administration: Directed enterprise-wide Windows 11 migration initiative leveraging system imaging, automated deployment tools, and compatibility assessment frameworks across 1,250 endpoints organization-wide, ensuring seamless transition with minimal business disruption through planning, comprehensive user training programs, and synchronized rollout with network, security, and application teams. ● Team Leadership & Stakeholder Management: Guided cross-functional team of 30 desktop support engineers providing 24/7 coverage during market hours across time zones while implementing automated diagnostic solutions and standardized troubleshooting runbooks, resulting in 35% reduction in average incident resolution time and superior White Glove support delivery for C-level executives and international stakeholders. ● ITIL Service Management: Established comprehensive incident, problem, and change management processes through ServiceNow ticketing system aligned with ITIL framework best practices, ensuring adherence to SLAs across all operations while coordinating quarterly disaster recovery drills that achieved 100% business continuity preparedness for critical banking infrastructure and trading floor systems. ● IT Security & Governance: Enforced comprehensive security and compliance framework implementing system controls, monthly patch deployment cycles, and vulnerability management protocols across 100+ critical banking systems, ensuring zero security breaches while conducting annual VAPT (Vulnerability Assessment & Penetration Testing) audits.
Quantum Leap Consulting Pvt. Ltd. - India Technical Manager – IT (Client: BNP Paribas India Solution Pvt. Ltd) Managed mission-critical IT infrastructure operations for BNP Paribas trading floor environment, leading team of 15 desktop support engineers across 24/7 shifts and time zones, with accountability for 500+ trading workstations, hardware lifecycle management, and vendor coordination ensuring zero-tolerance uptime for front-office trading operations. ● Trading Floor Infrastructure: Engineered standardized trading workstation infrastructure implementing multi-monitor configurations, specialized hardware deployments, and Bloomberg Terminal/Reuters Eikon integrations for equity, fixed income, FX, and derivatives trading desks, achieving 99.9% uptime through monitoring and rapid incident response protocols while maintaining zero failed systems during critical market hours. ● Enterprise System Administration: Executed complete hardware lifecycle management encompassing procurement, deployment, configuration, and decommissioning leveraging Active Directory, Group Policy, and automated provisioning frameworks for 500+ trading workstations annually, ensuring seamless technology refreshes while maintaining compatibility with proprietary trading applications and market data platforms. ● ITIL Service Management: Coordinated quarterly disaster recovery exercises and business continuity planning utilizing ITIL incident, problem, and change management frameworks in collaboration with Network, Security, and Application teams, delivering 100% preparedness ratings while resolving complex trading system issues and maintaining comprehensive technical documentation for missioncritical infrastructure. Team Computers Pvt. Ltd. - India Sr. System Administrator (Client: BNP Paribas India Solution Pvt. Ltd) 01/2021 - 02/2022 Delivered Tier 2/3 technical support for high-pressure trading floor environment at BNP Paribas, providing specialized expertise for 20+ traders, sales personnel, and research analysts while maintaining Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms with zerotolerance for downtime during critical market operations. ● Trading Floor Infrastructure: Maintained mission-critical trading systems and applications including Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms with multi-monitor workstation configurations and IPC/BT turret phone systems, achieving zero downtime during market hours through rapid hardware replacement protocols with average incident resolution under 15 minutes for frontoffice trading operations. ● Enterprise System Administration: Deployed automated patch management solution utilizing Windows Server Update Services (WSUS) and centralized configuration management tools across trading floor desktop estate, reducing manual deployment time by 60% while ensuring security compliance and system stability without disrupting critical trading activities during market sessions. EARLY CAREER Microland Ltd. | Sr. System Administrator | 04/2016 - 12/2020 | Delivered advanced system and desktop administration for BNP Paribas banking operations, managing Windows/Linux environments, Active Directory, and end-user infrastructure while maintaining high availability and security compliance for financial services technology systems. EDUCATION ● MBA (Information Technology) - Welingkar Institute of Management, Mumbai, India. ● Bachelor of Science: Information Technology - Kuvempu University, Karnataka, India. SKILLS System Administration | Server Administration | Storage Administration | Windows Administration | Linux Administration | Desktop Management | Trading Floor Support | Bloomberg Terminal | Reuters Eikon | Trading Platforms | Network Troubleshooting | VoIP Systems | Turret Phone Systems (IPC/BT) | Hardware Deployment | Asset Management | Incident Management | Problem Management | ITIL Framework | ServiceNow | Change Management | Disaster Recovery | Business Continuity | Multi-Monitor Setup | Project Management | Vendor Management | SLA Coordination | Team Management | Leadership | Technical Support | Troubleshooting | Active Directory | Group Policy | Strategic Planning | Stakeholder Management | Customer Service CERTIFICATIONS AWS Certified Solutions Architect – Associate - Amazon Web Services | Red Hat Certified System Administrator (RHCSA) - RHEL 8 - Red Hat | ITIL Foundation Certificate in IT Service Management - AXELOS | VMware vSphere: Install, Configure, Manage [V6.0] - VMware | Higher Diploma in Software Engineering - NIIT Ltd. | CISCO Network Device Administration - Cisco Systems
------------------------------
First Name: Prakash
E-Mail Address: prakash.shukla91@yahoo.com
Country: Saudi Arabia
Phone: +91 720863616
Current Job Designation: Assistant manager IT
Job Designation Applying For: IT infrastructure
Total Years of Experience: 12
Copy your Resume / CV in this box: Prakash Shukla +91 7208363616 ∙ Dubai, UAE ∙ prakash.shukla91@yahoo.com ∙ Prakash-Linkedin IT Infrastructure & Operations Leader Trading Floor Infrastructure | Enterprise System Administration | Team Leadership & Stakeholder Management | ITIL Service Management | IT Security & Governance | Digital & Technology Manager IT Infrastructure Leader with 12.6 years of progressive experience driving operational excellence and leading complex infrastructure projects in enterprise banking environments. Currently serving as Assistant Manager at BNP Paribas, managing end-to-end IT Infrastructure & Production operations with responsibility for a 30+ member engineering team, ensuring adherence to SLAs and delivering superior support for mission-critical business systems. Led 7+ major infrastructure projects including enterprise-wide Windows migrations, BKC Data Center Relocation for Voice/Win/AnyConnect/Campus Infrastructure, Smartcard Migration, and printer fleet transitions. Reduced average incident resolution time by 35% through process optimization and implementation of automated diagnostic solutions, while achieving 100% business continuity preparedness through quarterly disaster recovery drills. Core competencies include System/Server Administration (Windows/Linux), Storage Administration, Incident & Problem Management (ITIL Framework), Hardware Deployment & Asset Management, Network Administration, and VoIP Systems. Technical certifications include AWS Certified Solutions Architect – Associate, Redhat System Administrator RHEL 8, and ITIL Foundation. Available with 2 months' notice for Dubai / Abu Dhabi and broader GCC locations. Notable Achievement Highlights (Last 5 Years): ● Led enterprise-wide Windows 11 migration project across 1,250 devices (2024-2025), overseeing compatibility assessments, system imaging, user data backup, and post-upgrade support with minimal downtime through planning and stakeholder engagement. ● Achieved 99.9% uptime for mission-critical trading systems while reducing average incident resolution time by 35% (2022-2023) through implementation of automated diagnostic tools, standardized runbooks, and monitoring across equity, fixed income, FX, and derivatives trading desks. ● Managed hardware lifecycle for 500+ trading workstations annually (2022-Present), including procurement, deployment, and decommissioning while leading a team of 15-30 desktop support engineers providing 24/7 coverage across time zones. ● Delivered 100% business continuity preparedness (2022-Present) through coordination of quarterly disaster recovery drills, ensuring zero tolerance for downtime in high-pressure financial trading environment supporting 20+ traders and senior executives WORK EXPERIENCE BNP Paribas India Solution Pvt. Ltd. - India & Dubai, UAE Assistant Manager – IT Infrastructure & Production 10/2023 - Present Led IT Infrastructure & Production operations for BNP Paribas, managing a 30+ member engineering team with direct oversight of desktop support operations across trading floor and enterprise environments, ensuring mission-critical system availability for front-office trading desks supporting equity, fixed income, FX, and derivatives operations. ● Trading Floor Infrastructure: Orchestrated end-to-end desktop infrastructure management for high-frequency trading operations utilizing Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms on multi-monitor workstation configurations across equity, fixed income, FX, and derivatives desks, delivering 99.9% uptime for zero-tolerance trading systems while coordinating vendor escalations (Bloomberg, Reuters, IPC/BT turret providers) to resolve technical issues within strict SLA requirements. ● Enterprise System Administration: Directed enterprise-wide Windows 11 migration initiative leveraging system imaging, automated deployment tools, and compatibility assessment frameworks across 1,250 endpoints organization-wide, ensuring seamless transition with minimal business disruption through planning, comprehensive user training programs, and synchronized rollout with network, security, and application teams. ● Team Leadership & Stakeholder Management: Guided cross-functional team of 30 desktop support engineers providing 24/7 coverage during market hours across time zones while implementing automated diagnostic solutions and standardized troubleshooting runbooks, resulting in 35% reduction in average incident resolution time and superior White Glove support delivery for C-level executives and international stakeholders. ● ITIL Service Management: Established comprehensive incident, problem, and change management processes through ServiceNow ticketing system aligned with ITIL framework best practices, ensuring adherence to SLAs across all operations while coordinating quarterly disaster recovery drills that achieved 100% business continuity preparedness for critical banking infrastructure and trading floor systems. ● IT Security & Governance: Enforced comprehensive security and compliance framework implementing system controls, monthly patch deployment cycles, and vulnerability management protocols across 100+ critical banking systems, ensuring zero security breaches while conducting annual VAPT (Vulnerability Assessment & Penetration Testing) audits.
Quantum Leap Consulting Pvt. Ltd. - India Technical Manager – IT (Client: BNP Paribas India Solution Pvt. Ltd) Managed mission-critical IT infrastructure operations for BNP Paribas trading floor environment, leading team of 15 desktop support engineers across 24/7 shifts and time zones, with accountability for 500+ trading workstations, hardware lifecycle management, and vendor coordination ensuring zero-tolerance uptime for front-office trading operations. ● Trading Floor Infrastructure: Engineered standardized trading workstation infrastructure implementing multi-monitor configurations, specialized hardware deployments, and Bloomberg Terminal/Reuters Eikon integrations for equity, fixed income, FX, and derivatives trading desks, achieving 99.9% uptime through monitoring and rapid incident response protocols while maintaining zero failed systems during critical market hours. ● Enterprise System Administration: Executed complete hardware lifecycle management encompassing procurement, deployment, configuration, and decommissioning leveraging Active Directory, Group Policy, and automated provisioning frameworks for 500+ trading workstations annually, ensuring seamless technology refreshes while maintaining compatibility with proprietary trading applications and market data platforms. ● ITIL Service Management: Coordinated quarterly disaster recovery exercises and business continuity planning utilizing ITIL incident, problem, and change management frameworks in collaboration with Network, Security, and Application teams, delivering 100% preparedness ratings while resolving complex trading system issues and maintaining comprehensive technical documentation for missioncritical infrastructure. Team Computers Pvt. Ltd. - India Sr. System Administrator (Client: BNP Paribas India Solution Pvt. Ltd) 01/2021 - 02/2022 Delivered Tier 2/3 technical support for high-pressure trading floor environment at BNP Paribas, providing specialized expertise for 20+ traders, sales personnel, and research analysts while maintaining Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms with zerotolerance for downtime during critical market operations. ● Trading Floor Infrastructure: Maintained mission-critical trading systems and applications including Bloomberg Terminal, Reuters Eikon, and proprietary trading platforms with multi-monitor workstation configurations and IPC/BT turret phone systems, achieving zero downtime during market hours through rapid hardware replacement protocols with average incident resolution under 15 minutes for frontoffice trading operations. ● Enterprise System Administration: Deployed automated patch management solution utilizing Windows Server Update Services (WSUS) and centralized configuration management tools across trading floor desktop estate, reducing manual deployment time by 60% while ensuring security compliance and system stability without disrupting critical trading activities during market sessions. EARLY CAREER Microland Ltd. | Sr. System Administrator | 04/2016 - 12/2020 | Delivered advanced system and desktop administration for BNP Paribas banking operations, managing Windows/Linux environments, Active Directory, and end-user infrastructure while maintaining high availability and security compliance for financial services technology systems. EDUCATION ● MBA (Information Technology) - Welingkar Institute of Management, Mumbai, India. ● Bachelor of Science: Information Technology - Kuvempu University, Karnataka, India. SKILLS System Administration | Server Administration | Storage Administration | Windows Administration | Linux Administration | Desktop Management | Trading Floor Support | Bloomberg Terminal | Reuters Eikon | Trading Platforms | Network Troubleshooting | VoIP Systems | Turret Phone Systems (IPC/BT) | Hardware Deployment | Asset Management | Incident Management | Problem Management | ITIL Framework | ServiceNow | Change Management | Disaster Recovery | Business Continuity | Multi-Monitor Setup | Project Management | Vendor Management | SLA Coordination | Team Management | Leadership | Technical Support | Troubleshooting | Active Directory | Group Policy | Strategic Planning | Stakeholder Management | Customer Service CERTIFICATIONS AWS Certified Solutions Architect – Associate - Amazon Web Services | Red Hat Certified System Administrator (RHCSA) - RHEL 8 - Red Hat | ITIL Foundation Certificate in IT Service Management - AXELOS | VMware vSphere: Install, Configure, Manage [V6.0] - VMware | Higher Diploma in Software Engineering - NIIT Ltd. | CISCO Network Device Administration - Cisco Systems
------------------------------
Candidate
------------------------------
First Name: Shams
E-Mail Address: shams554@gmail.com
Country: Malaysia
Phone: +60122230794
Current Job Designation: Head of Department Portfolio Management Analytics
Job Designation Applying For: Manager and Up
Total Years of Experience: 12
Copy your Resume / CV in this box: S H A M S A I M R A N
PORTFOLIO MANAGEMENT & ANALYTICS
Strategic thinker with over a decade of experience in delivering a wide range of actuarial and analytical services, including
portfolio management, pricing and financial modeling. Adept problem solver, providing insightful support for high-stakes
decision-making processes. Demonstrated expertise in optimizing business performance through innovative, data-driven
strategies and comprehensive reporting. Skilled communicator, proficient in presenting complex concepts to diverse
audiences and fostering strong relationships with clients and internal stakeholders.
K E Y S T R E N G T H S
Financial Modelling Reinsurance Optimization Process Enhancements
Large Data Analysis Reinsurance Pricing Risk Control Strategies
Stakeholder Management Profitability Testing Strategic Planning
C A R E E R H I G H L I G H T S
• Allianz: Successfully enhanced the portfolio management of the non-motor commercial business by supporting
underwriters with data-driven insights, guiding strategic business decisions and identifying new market opportunities.
• Gallagher Re: The lead analyst during a tender process for a new client, which resulted in the Company winning the
position as lead broker to place the client's retrocession program.
• Malaysian Re: Boosted profitability by 20% after de-risking loss-making business portfolios during my role as head of
pricing.
• Malaysian Re: Successfully developed & delivered customized risk transfer solutions for several local and international
clients throughout my pricing roles.
• Malaysian Re & MNRB: Implemented cost-effective automation which enhanced productivity of several stakeholders
i.e. via Excel VBA and development of user-friendly reporting templates.
C A R E E R E X P E R I E N C E
ALLIANZ GENERAL INSURANCE COMPANY MALAYSIA
HEAD OF DEPARTMENT Portfolio Management, CUO Office Sep 2022 – Present
• Developed performance dashboards and reports that improved renewal management and business development
across the commercial lines of business, both in terms of topline and bottom-line.
• Performed regular deep dives into each key line of business to understand performance drivers of historical and
current experiences, benchmarked against the market to develop forward-looking strategies to capture a bigger
market share of profitable segments.
• Led the preparation of the commercial business slide deck for the annual strategic planning process, ensuring
alignment with local and regional organizational goals and providing clear insights for decision-making.
• Fostered effective collaboration with cross-functional teams, including Underwriting, CEO office, actuarial, pricing,
risk management, as well as regional leadership, to support key business initiatives.
• Nurtured a culture of continuous improvement, fostering collaboration and innovation, which improved team
productivity and effectiveness.
GALLAGHER RE LABUAN LIMITED (previously Willis Re Labuan Limited)
SENIOR ACTUARIAL ANALYST Actuarial Analytics Sep 2021 – Sep 2022
• Key responsibilities include providing actuarial and analytical support to the broking team and clients.
• Carried out a series of retention analyses for several clients to assist them in determining the most optimal retention
level in respect of their proportional treaties that best meets their reinsurance objectives.
• Involved in renewals whereby the team have designed new XOL structures that materially improved the economics of
the XOL reinsurance program from expiring terms.
• As a broking analyst that deals with a wide range of clients and internal stakeholders, demonstrated the ability to be
a dynamic communicator that can effectively deliver the key points across to the audience during any given discourse.
MNRB HOLDINGS BHD
ASSISTANT VICE PRESIDENT Group Corporate & Strategic Planning Nov 2020 – Aug 2021
• Enhanced the business performance reporting that allows Group Management Committee (GMC) to have greater
performance tracking insights. The reporting process is also automated, which has successfully reduced delivery time
by half.
• Co-led a project to establish a Data Analytics Unit for the Group, whereby the developed project plan was approved
by both the GMC and the Board.
• Involved in the business plan review exercise of one of the subsidiaries to ensure it is aligned with the Group's overall
strategic objectives.
MALAYSIAN REINSURANCE BHD
ASSISTANT VICE PRESIDENT Pricing & Modelling Management Apr 2018 – Oct 2020
• Led the department towards enhancing revenue and profitable growth of the Company.
• Conducted business visits with underwriters to targeted clients to provide solutions to enhance their business.
• Developed specific pricing tools for tailor-made products to appraise the technical premium.
• Developed a profit-testing tool to ensure both technical and market pricing meet the profit targets of the Company.
• Delivered reinsurance pricing trainings to the company's Indonesian clients and internal stakeholders.
• Reduced human errors and bolstered efficiency by standardizing and automating manual underwriting processes
through use of MS Excel VBA.
• Participated proactively as a member of the Internal Capital Adequacy Assessment Process (ICAAP) committee to
assess and review the capital adequacy of the Company.
ASSISTANT VICE PRESIDENT Actuarial Services – Pricing Unit Nov 2016 – Mar 2018
• Propelled the Company to meet targeted bottom line by ensuring appropriate pricing assumptions used by
underwriters.
• Modelled the pricing formulation for non-traditional reinsurance products, including the first non-proportional
structured solution treaty in Malaysia.
• Delivered presentations to the general insurance industry of Malaysia and internal stakeholders of the Company on
Basics of Retakaful and other pricing related topics.
EXECUTIVE Actuarial Services Aug 2014 – Nov 2016
• Successfully developed a new financial projection model that enabled the Company to formulate more accurate
Annual Budget and 5-Year Business Plan projections.
• Played a key role in assessing the adequacy of the existing Individual Target Capital Level (ITCL) that should
commensurate with risk profile of the Company.
• Assisted the Appointed Actuary in preparing the Actuarial Valuation Reports and Financial Condition Reports to meet
regulatory requirements and to provide a wealth of valuable information for the Company.
GREAT EASTERN LIFE ASSURANCE
EXECUTIVE Actuarial Services Mar 2014 – Jul 2014
• Generated the statutory valuation reports to be submitted to Bank Negara Malaysia (BNM) and Monetary Authority
of Singapore (MAS).
• Prepared quarterly statistical report to be submitted to the Insurance Services Malaysia (ISM).
PRUDENTIAL LONDON PLC
PLACEMENT STUDENT Actuarial Department Mar 2013 – Nov 2013
• Assisted in enhancing user manuals to improve the annual Bonus Declaration process.
• Determined the applicability and amount of Market Value Reductions (MVR) on each individual policy withdrawal
from With Profits fund.
E D U C A T I O N & C E R T I F I C A T I O N
Associate of the IFoA (2020)
MSc in Actuarial Management, Heriot-Watt University | UK (2012)
BSc (Hons) in Actuarial Science (1st Class Hons), Heriot-Watt University | UK (2011)
Diploma in Actuarial Science (CGPA: 3.94), MARA University of Technology (UiTM) | Malaysia (2008)
Victoria Institution (SMK Victoria) | Malaysia (2004)
C O M P U T E R S K I L L S
MS Excel VBA • MS Excel • Remetrica Pricing Tool • R • MS OneNote • MS PowerPoint • MS Word
Kuala Lumpur, Malaysia • +6012-2230794 • shams554@gmail.com • https://www.linkedin.com/in/shams-aimran
------------------------------
First Name: Shams
E-Mail Address: shams554@gmail.com
Country: Malaysia
Phone: +60122230794
Current Job Designation: Head of Department Portfolio Management Analytics
Job Designation Applying For: Manager and Up
Total Years of Experience: 12
Copy your Resume / CV in this box: S H A M S A I M R A N
PORTFOLIO MANAGEMENT & ANALYTICS
Strategic thinker with over a decade of experience in delivering a wide range of actuarial and analytical services, including
portfolio management, pricing and financial modeling. Adept problem solver, providing insightful support for high-stakes
decision-making processes. Demonstrated expertise in optimizing business performance through innovative, data-driven
strategies and comprehensive reporting. Skilled communicator, proficient in presenting complex concepts to diverse
audiences and fostering strong relationships with clients and internal stakeholders.
K E Y S T R E N G T H S
Financial Modelling Reinsurance Optimization Process Enhancements
Large Data Analysis Reinsurance Pricing Risk Control Strategies
Stakeholder Management Profitability Testing Strategic Planning
C A R E E R H I G H L I G H T S
• Allianz: Successfully enhanced the portfolio management of the non-motor commercial business by supporting
underwriters with data-driven insights, guiding strategic business decisions and identifying new market opportunities.
• Gallagher Re: The lead analyst during a tender process for a new client, which resulted in the Company winning the
position as lead broker to place the client's retrocession program.
• Malaysian Re: Boosted profitability by 20% after de-risking loss-making business portfolios during my role as head of
pricing.
• Malaysian Re: Successfully developed & delivered customized risk transfer solutions for several local and international
clients throughout my pricing roles.
• Malaysian Re & MNRB: Implemented cost-effective automation which enhanced productivity of several stakeholders
i.e. via Excel VBA and development of user-friendly reporting templates.
C A R E E R E X P E R I E N C E
ALLIANZ GENERAL INSURANCE COMPANY MALAYSIA
HEAD OF DEPARTMENT Portfolio Management, CUO Office Sep 2022 – Present
• Developed performance dashboards and reports that improved renewal management and business development
across the commercial lines of business, both in terms of topline and bottom-line.
• Performed regular deep dives into each key line of business to understand performance drivers of historical and
current experiences, benchmarked against the market to develop forward-looking strategies to capture a bigger
market share of profitable segments.
• Led the preparation of the commercial business slide deck for the annual strategic planning process, ensuring
alignment with local and regional organizational goals and providing clear insights for decision-making.
• Fostered effective collaboration with cross-functional teams, including Underwriting, CEO office, actuarial, pricing,
risk management, as well as regional leadership, to support key business initiatives.
• Nurtured a culture of continuous improvement, fostering collaboration and innovation, which improved team
productivity and effectiveness.
GALLAGHER RE LABUAN LIMITED (previously Willis Re Labuan Limited)
SENIOR ACTUARIAL ANALYST Actuarial Analytics Sep 2021 – Sep 2022
• Key responsibilities include providing actuarial and analytical support to the broking team and clients.
• Carried out a series of retention analyses for several clients to assist them in determining the most optimal retention
level in respect of their proportional treaties that best meets their reinsurance objectives.
• Involved in renewals whereby the team have designed new XOL structures that materially improved the economics of
the XOL reinsurance program from expiring terms.
• As a broking analyst that deals with a wide range of clients and internal stakeholders, demonstrated the ability to be
a dynamic communicator that can effectively deliver the key points across to the audience during any given discourse.
MNRB HOLDINGS BHD
ASSISTANT VICE PRESIDENT Group Corporate & Strategic Planning Nov 2020 – Aug 2021
• Enhanced the business performance reporting that allows Group Management Committee (GMC) to have greater
performance tracking insights. The reporting process is also automated, which has successfully reduced delivery time
by half.
• Co-led a project to establish a Data Analytics Unit for the Group, whereby the developed project plan was approved
by both the GMC and the Board.
• Involved in the business plan review exercise of one of the subsidiaries to ensure it is aligned with the Group's overall
strategic objectives.
MALAYSIAN REINSURANCE BHD
ASSISTANT VICE PRESIDENT Pricing & Modelling Management Apr 2018 – Oct 2020
• Led the department towards enhancing revenue and profitable growth of the Company.
• Conducted business visits with underwriters to targeted clients to provide solutions to enhance their business.
• Developed specific pricing tools for tailor-made products to appraise the technical premium.
• Developed a profit-testing tool to ensure both technical and market pricing meet the profit targets of the Company.
• Delivered reinsurance pricing trainings to the company's Indonesian clients and internal stakeholders.
• Reduced human errors and bolstered efficiency by standardizing and automating manual underwriting processes
through use of MS Excel VBA.
• Participated proactively as a member of the Internal Capital Adequacy Assessment Process (ICAAP) committee to
assess and review the capital adequacy of the Company.
ASSISTANT VICE PRESIDENT Actuarial Services – Pricing Unit Nov 2016 – Mar 2018
• Propelled the Company to meet targeted bottom line by ensuring appropriate pricing assumptions used by
underwriters.
• Modelled the pricing formulation for non-traditional reinsurance products, including the first non-proportional
structured solution treaty in Malaysia.
• Delivered presentations to the general insurance industry of Malaysia and internal stakeholders of the Company on
Basics of Retakaful and other pricing related topics.
EXECUTIVE Actuarial Services Aug 2014 – Nov 2016
• Successfully developed a new financial projection model that enabled the Company to formulate more accurate
Annual Budget and 5-Year Business Plan projections.
• Played a key role in assessing the adequacy of the existing Individual Target Capital Level (ITCL) that should
commensurate with risk profile of the Company.
• Assisted the Appointed Actuary in preparing the Actuarial Valuation Reports and Financial Condition Reports to meet
regulatory requirements and to provide a wealth of valuable information for the Company.
GREAT EASTERN LIFE ASSURANCE
EXECUTIVE Actuarial Services Mar 2014 – Jul 2014
• Generated the statutory valuation reports to be submitted to Bank Negara Malaysia (BNM) and Monetary Authority
of Singapore (MAS).
• Prepared quarterly statistical report to be submitted to the Insurance Services Malaysia (ISM).
PRUDENTIAL LONDON PLC
PLACEMENT STUDENT Actuarial Department Mar 2013 – Nov 2013
• Assisted in enhancing user manuals to improve the annual Bonus Declaration process.
• Determined the applicability and amount of Market Value Reductions (MVR) on each individual policy withdrawal
from With Profits fund.
E D U C A T I O N & C E R T I F I C A T I O N
Associate of the IFoA (2020)
MSc in Actuarial Management, Heriot-Watt University | UK (2012)
BSc (Hons) in Actuarial Science (1st Class Hons), Heriot-Watt University | UK (2011)
Diploma in Actuarial Science (CGPA: 3.94), MARA University of Technology (UiTM) | Malaysia (2008)
Victoria Institution (SMK Victoria) | Malaysia (2004)
C O M P U T E R S K I L L S
MS Excel VBA • MS Excel • Remetrica Pricing Tool • R • MS OneNote • MS PowerPoint • MS Word
Kuala Lumpur, Malaysia • +6012-2230794 • shams554@gmail.com • https://www.linkedin.com/in/shams-aimran
------------------------------
Candidate
------------------------------
First Name: HUSAIN KATWARAWALA
E-Mail Address: katwarawala.husain1991@gmail.com
Country: India
Phone: +918484911572
Current Job Designation: Manager - Customer Service
Job Designation Applying For: Manager - Customer Service
Total Years of Experience: 15
Copy your Resume / CV in this box: HUSAIN KATWARAWALA
Mobile: +91-8484911572
Email: katwarawala.husain1991@gmail.com
LinkedIn: linkedin.com/in/husain-katwarawala-a229a71a2
Gender: Male | Date of Birth: 30.12.1991
Passport: W1266804 | Nationality: Indian
Address: Pune, India
________________________________________
CUSTOMER SERVICE & LOGISTICS LEADER | EXPERT IN PROCESS OPTIMIZATION & GLOBAL ACCOUNT MANAGEMENT
PROFILE & VALUE
A dynamic and results-oriented Customer Service and Logistics Leader with 15+ years of experience driving operational excellence and customer satisfaction across global supply chain ecosystems. Proven expertise in managing high-impact international accounts, optimizing logistics processes, and delivering exceptional service through continuous improvement initiatives. Skilled in leading cross-functional teams, managing complex customer issues, and driving business transformation through data-driven decision-making. Adept at reducing operational inefficiencies, enhancing customer retention, and fostering collaborative partnerships. Known for strategic thinking, leadership, and a relentless focus on improving service delivery and client relationships. Seeking to leverage my extensive background in logistics, customer service, and process optimization to contribute to a progressive organization in the UAE. KEY SKILLS
Customer Support:
• Salesforce & FreshDesk Case Management, Escalation Management, Incident Management
• CRM, Customer Retention, Customer Satisfaction
Logistics Management:
• International Shipping, Freight Forwarding, Supply Chain Management, Inventory Control, Warehouse Operations
Managerial Skills:
• Team Management, Project Management, KPI Management, Leadership, Performance Management, Staff Development
Process Improvement:
• Continuous Improvement, Lean Management, Six Sigma (Yellow Belt), Operations Management, Quality Assurance
Technical Proficiency:
• Microsoft Office, MySQL, JIRA, Aha, QlikSense, Kibana, Tableau
WORK EXPERIENCE
Manager - Customer Service
E2open (WiseTech Global)
Dec 2022 - Present | Pune, India
• Managed multi-channel customer communications, ensuring seamless service delivery and rapid case resolution.
• Led onboarding and relationship management, collaborating with Product, Development, and Infrastructure teams to drive customer satisfaction, retention, and loyalty.
• Served as Incident Manager for SEV 1 issues, resolving high-priority incidents efficiently.
• Monitored over 400 monthly calls, addressing critical client issues and improving satisfaction.
• Optimized team scheduling and performance, leveraging mentoring, training, and recognition programs.
• Established and monitored SLAs/KPIs, identifying areas for growth and developing targeted initiatives.
• Analyzed customer insights, providing strategic feedback to Product, Development, and Infrastructure teams to drive service and product improvements.
• Delivered performance reports and actionable insights to senior leadership to improve customer service delivery.
Team Lead - Customer Service
E2open (WiseTech Global)
May 2019 - Dec 2022 | Pune, India
• Led teams to exceed performance targets and resolve customer issues, especially during peak times.
• Reduced resolution time by 40% through streamlined processes and feedback-driven improvements.
• Promoted innovation and efficiency, implementing high standards for customer interactions and upselling opportunities.
• Directed cross-functional collaborations to improve overall service quality.
Reseller Success Manager
Cogo Freight Pvt Ltd
Jul 2018 – May 2019 | Mumbai, India
• Managed key client relationships in international shipping, focusing on the promotion and sales of ocean freight services.
• Developed and delivered marketing materials to demonstrate service benefits and competitive advantages.
• Built strong relationships with high-value clients, driving growth and increasing revenue through strategic sales efforts.
• Led efforts to expand market reach, consistently surpassing sales objectives in collaboration with senior management.
Customer Service Representative to Key Account Executive
INTTRA
Dec 2018 – Apr 2019 | Mumbai, India
Oct 2016 – Nov 2018 | Mumbai, India
• Managed customer queries and case resolution related to shipping products and services.
• Proficiently handled various communication protocols (EDI, XML, ANSI, API) for seamless integration.
• Delivered product training, ensuring clients understood system functionalities and were equipped to use services efficiently.
• Consistently exceeded performance expectations, reducing call closure time by 90% compared to company averages.
Senior Executive – Export Shipping
Axis Shipping Agency Pvt Ltd
Jun 2016 – Sep 2016 | Mumbai, India
• Coordinated shipment logistics, including container movement and cost estimations for ocean freight across various freight terms.
• Managed hazardous cargo approvals, liaising with shipping lines, feeder operators, and NVOCCs.
• Delivered shipment progress reports and collaborated with overseas agents to ensure timely, accurate documentation.
• Enhanced efficiency in shipment management through the use of ERS systems.
Senior Executive – Shipping
Frigorifico Allansons Pvt Ltd
Oct 2015 – May 2016 | Mumbai, India
• Oversaw the movement of shipments, ensuring delivery to consignees within stipulated time frames.
• Managed the complete shipping documentation process for both air and sea shipments, coordinating with global partners.
• Implemented cost-saving strategies, particularly in transportation and logistics processes.
Earlier Career Summary (2010 - 2015)
Held progressive customer service and logistics roles at Gateway Maritime, Frigorifico Allanasons, and Axis Shipping. Managed end-to-end export operations, including DG approvals, shipment tracking, customs documentation, and Bill of Lading preparation for global clients. Delivered on-time shipments, maintained compliance, and resolved high-priority issues across APAC, EMEA, and the Americas.
EDUCATION
Post Graduate Diploma in Supply Chain Management | Welingkar Institute of Management, Mumbai | 2017
B.COM in Accounting | KPB Hinduja College of Commerce, Mumbai | 2012
CERTIFICATIONS
• Oracle Database 10g: Introduction to SQL
• Oracle Database 10g: PL/SQL Fundamentals
• Team Leadership & Team Management 2022 Master Class
• Six Sigma Yellow Belt
• Generative AI for Customer Service with Microsoft 365 Copilot Professional Certificate
LANGUAGES
• English: Proficient | Hindi: Proficient | Arabic: Read & Write | Gujarati: Speak | Marathi: Basic
ACOMPLISHMENTS
• Received Spot Bonus for Carrier Account Management
• Awarded Spot Bonus for exceptional customer service
• Team Lead Excellence Award
------------------------------
First Name: HUSAIN KATWARAWALA
E-Mail Address: katwarawala.husain1991@gmail.com
Country: India
Phone: +918484911572
Current Job Designation: Manager - Customer Service
Job Designation Applying For: Manager - Customer Service
Total Years of Experience: 15
Copy your Resume / CV in this box: HUSAIN KATWARAWALA
Mobile: +91-8484911572
Email: katwarawala.husain1991@gmail.com
LinkedIn: linkedin.com/in/husain-katwarawala-a229a71a2
Gender: Male | Date of Birth: 30.12.1991
Passport: W1266804 | Nationality: Indian
Address: Pune, India
________________________________________
CUSTOMER SERVICE & LOGISTICS LEADER | EXPERT IN PROCESS OPTIMIZATION & GLOBAL ACCOUNT MANAGEMENT
PROFILE & VALUE
A dynamic and results-oriented Customer Service and Logistics Leader with 15+ years of experience driving operational excellence and customer satisfaction across global supply chain ecosystems. Proven expertise in managing high-impact international accounts, optimizing logistics processes, and delivering exceptional service through continuous improvement initiatives. Skilled in leading cross-functional teams, managing complex customer issues, and driving business transformation through data-driven decision-making. Adept at reducing operational inefficiencies, enhancing customer retention, and fostering collaborative partnerships. Known for strategic thinking, leadership, and a relentless focus on improving service delivery and client relationships. Seeking to leverage my extensive background in logistics, customer service, and process optimization to contribute to a progressive organization in the UAE. KEY SKILLS
Customer Support:
• Salesforce & FreshDesk Case Management, Escalation Management, Incident Management
• CRM, Customer Retention, Customer Satisfaction
Logistics Management:
• International Shipping, Freight Forwarding, Supply Chain Management, Inventory Control, Warehouse Operations
Managerial Skills:
• Team Management, Project Management, KPI Management, Leadership, Performance Management, Staff Development
Process Improvement:
• Continuous Improvement, Lean Management, Six Sigma (Yellow Belt), Operations Management, Quality Assurance
Technical Proficiency:
• Microsoft Office, MySQL, JIRA, Aha, QlikSense, Kibana, Tableau
WORK EXPERIENCE
Manager - Customer Service
E2open (WiseTech Global)
Dec 2022 - Present | Pune, India
• Managed multi-channel customer communications, ensuring seamless service delivery and rapid case resolution.
• Led onboarding and relationship management, collaborating with Product, Development, and Infrastructure teams to drive customer satisfaction, retention, and loyalty.
• Served as Incident Manager for SEV 1 issues, resolving high-priority incidents efficiently.
• Monitored over 400 monthly calls, addressing critical client issues and improving satisfaction.
• Optimized team scheduling and performance, leveraging mentoring, training, and recognition programs.
• Established and monitored SLAs/KPIs, identifying areas for growth and developing targeted initiatives.
• Analyzed customer insights, providing strategic feedback to Product, Development, and Infrastructure teams to drive service and product improvements.
• Delivered performance reports and actionable insights to senior leadership to improve customer service delivery.
Team Lead - Customer Service
E2open (WiseTech Global)
May 2019 - Dec 2022 | Pune, India
• Led teams to exceed performance targets and resolve customer issues, especially during peak times.
• Reduced resolution time by 40% through streamlined processes and feedback-driven improvements.
• Promoted innovation and efficiency, implementing high standards for customer interactions and upselling opportunities.
• Directed cross-functional collaborations to improve overall service quality.
Reseller Success Manager
Cogo Freight Pvt Ltd
Jul 2018 – May 2019 | Mumbai, India
• Managed key client relationships in international shipping, focusing on the promotion and sales of ocean freight services.
• Developed and delivered marketing materials to demonstrate service benefits and competitive advantages.
• Built strong relationships with high-value clients, driving growth and increasing revenue through strategic sales efforts.
• Led efforts to expand market reach, consistently surpassing sales objectives in collaboration with senior management.
Customer Service Representative to Key Account Executive
INTTRA
Dec 2018 – Apr 2019 | Mumbai, India
Oct 2016 – Nov 2018 | Mumbai, India
• Managed customer queries and case resolution related to shipping products and services.
• Proficiently handled various communication protocols (EDI, XML, ANSI, API) for seamless integration.
• Delivered product training, ensuring clients understood system functionalities and were equipped to use services efficiently.
• Consistently exceeded performance expectations, reducing call closure time by 90% compared to company averages.
Senior Executive – Export Shipping
Axis Shipping Agency Pvt Ltd
Jun 2016 – Sep 2016 | Mumbai, India
• Coordinated shipment logistics, including container movement and cost estimations for ocean freight across various freight terms.
• Managed hazardous cargo approvals, liaising with shipping lines, feeder operators, and NVOCCs.
• Delivered shipment progress reports and collaborated with overseas agents to ensure timely, accurate documentation.
• Enhanced efficiency in shipment management through the use of ERS systems.
Senior Executive – Shipping
Frigorifico Allansons Pvt Ltd
Oct 2015 – May 2016 | Mumbai, India
• Oversaw the movement of shipments, ensuring delivery to consignees within stipulated time frames.
• Managed the complete shipping documentation process for both air and sea shipments, coordinating with global partners.
• Implemented cost-saving strategies, particularly in transportation and logistics processes.
Earlier Career Summary (2010 - 2015)
Held progressive customer service and logistics roles at Gateway Maritime, Frigorifico Allanasons, and Axis Shipping. Managed end-to-end export operations, including DG approvals, shipment tracking, customs documentation, and Bill of Lading preparation for global clients. Delivered on-time shipments, maintained compliance, and resolved high-priority issues across APAC, EMEA, and the Americas.
EDUCATION
Post Graduate Diploma in Supply Chain Management | Welingkar Institute of Management, Mumbai | 2017
B.COM in Accounting | KPB Hinduja College of Commerce, Mumbai | 2012
CERTIFICATIONS
• Oracle Database 10g: Introduction to SQL
• Oracle Database 10g: PL/SQL Fundamentals
• Team Leadership & Team Management 2022 Master Class
• Six Sigma Yellow Belt
• Generative AI for Customer Service with Microsoft 365 Copilot Professional Certificate
LANGUAGES
• English: Proficient | Hindi: Proficient | Arabic: Read & Write | Gujarati: Speak | Marathi: Basic
ACOMPLISHMENTS
• Received Spot Bonus for Carrier Account Management
• Awarded Spot Bonus for exceptional customer service
• Team Lead Excellence Award
------------------------------
Candidate
------------------------------
First Name: Lancevasanth V
E-Mail Address: lancevasanth06@gmail.com
Country: India
Phone: 9791239491
Current Job Designation: Credit Manager
Job Designation Applying For: Credit Analyst/ Credit Manager
Total Years of Experience: 4 years
Copy your Resume / CV in this box: LANCE VASANTH V
lancevasanth06@gmail.com — +91-9791239491 — Coimbatore, Tamil Nadu
Professional Summary
Detail-oriented and analytical Credit Manager with 3+ years of progressive experience in banking and
NBFC sectors. Proficient in credit analysis, risk management, documentation verification, and loan
processing (PL, BL, LAP, UBL). Proven ability to assess creditworthiness, manage disbursements, and
follow through on end-to-end credit operations. Strong interpersonal and communication skills with a
track record of maintaining financial compliance and accuracy.
Key Skills
• Credit Risk Assessment
• Financial Analysis
• Personal Loan & Business Loan Processing
• LAP (Loan Against Property)
• Document Verification & CIBIL Analysis
• Personal Discussion (PD)
• CAM Preparation & Loan Eligibility
• Disbursement & Post-Sanction Processing
• MS Office (Excel, Word, PPT)
• Customer Interaction & Tele-Verification
Professional Experience
Ambit Finvest Pvt Ltd ( Credit Manager ) Sep 2024 – Present
• Conducted PDs for unsecured business loan applicants to assess intent and repayment capacity.
• Evaluated financials, bank statements, and CIBIL reports to determine loan eligibility.
• Prepared detailed CAMs in line with company policies and credit guidelines.
• Approved or rejected credit files based on comprehensive creditworthiness analysis.
• Collaborated with internal teams to ensure efficient loan processing and disbursal.
IndusInd Bank Ltd ( Credit Officer – LAP ) Jan 2024 – Aug 2024
• Handled credit assessment for Loan Against Property (LAP) applications.
• Verified CIBIL, financial documents, and legal property documents.
• Coordinated FI, PD, and technical/legal evaluations with third-party vendors.
• Ensured loan file compliance before sanction and disbursement stages.
• Escalated risk or policy deviations to senior credit authorities.
Kotak Mahindra Bank Ltd ( Credit Process Associate – PL ) Aug 2022 – Jan 2024
• Verified personal loan applications and conducted document checks.
• Prepared and submitted CAMs for final credit approval.
• Ensured customer eligibility aligned with bank norms and policy.
• Coordinated with sales and credit managers for file movement.
• Supported disbursal processing and agreement execution.
Yes Bank Ltd ( Credit Process Associate ) Apr 2022 – Aug 2022
• Performed tele-verification of customers' personal and employment details.
• Reviewed CIBIL reports and repayment track records for risk analysis.
• Validated application documents before credit assessment.
• Supported field verification and credit decision coordination.
Achievements
• Achieved 95%+ file approval rate in UBL credit underwriting at Ambit Finvest.
• Reduced average turnaround time (TAT) for credit decisions by 20% at IndusInd Bank.
• Consistently met monthly disbursal targets with 100% compliance at Kotak Mahindra Bank.
• Recognized as "Top Performer of the Month" twice for loan processing accuracy.
• Played key role in resolving complex LAP files with legal/technical challenges.
• Trained new joiners in credit process flow and documentation verification.
Tools and Technologies
• MS Excel
• MS Word
• MS PowerPoint
• Loan Origination Systems
• CIBIL & Credit Bureau Tools
• Type writing ( Certified )
Soft Skills
• Analytical Thinking
• Risk Management
• Communication & Interpersonal Skills
• Attention to Detail
• Decision Making
Personal Details
• Father's Name: Vijayakumar I
• Date of Birth: 06.03.2000
• Passport Number: U6003846
• Languages Known: Tamil, English
Declaration
I hereby declare that the information provided above is true to the best of my knowledge and belief. I am
committed to bringing value and growth to your organization through my experience in credit processing
and risk analysis.
------------------------------
First Name: Lancevasanth V
E-Mail Address: lancevasanth06@gmail.com
Country: India
Phone: 9791239491
Current Job Designation: Credit Manager
Job Designation Applying For: Credit Analyst/ Credit Manager
Total Years of Experience: 4 years
Copy your Resume / CV in this box: LANCE VASANTH V
lancevasanth06@gmail.com — +91-9791239491 — Coimbatore, Tamil Nadu
Professional Summary
Detail-oriented and analytical Credit Manager with 3+ years of progressive experience in banking and
NBFC sectors. Proficient in credit analysis, risk management, documentation verification, and loan
processing (PL, BL, LAP, UBL). Proven ability to assess creditworthiness, manage disbursements, and
follow through on end-to-end credit operations. Strong interpersonal and communication skills with a
track record of maintaining financial compliance and accuracy.
Key Skills
• Credit Risk Assessment
• Financial Analysis
• Personal Loan & Business Loan Processing
• LAP (Loan Against Property)
• Document Verification & CIBIL Analysis
• Personal Discussion (PD)
• CAM Preparation & Loan Eligibility
• Disbursement & Post-Sanction Processing
• MS Office (Excel, Word, PPT)
• Customer Interaction & Tele-Verification
Professional Experience
Ambit Finvest Pvt Ltd ( Credit Manager ) Sep 2024 – Present
• Conducted PDs for unsecured business loan applicants to assess intent and repayment capacity.
• Evaluated financials, bank statements, and CIBIL reports to determine loan eligibility.
• Prepared detailed CAMs in line with company policies and credit guidelines.
• Approved or rejected credit files based on comprehensive creditworthiness analysis.
• Collaborated with internal teams to ensure efficient loan processing and disbursal.
IndusInd Bank Ltd ( Credit Officer – LAP ) Jan 2024 – Aug 2024
• Handled credit assessment for Loan Against Property (LAP) applications.
• Verified CIBIL, financial documents, and legal property documents.
• Coordinated FI, PD, and technical/legal evaluations with third-party vendors.
• Ensured loan file compliance before sanction and disbursement stages.
• Escalated risk or policy deviations to senior credit authorities.
Kotak Mahindra Bank Ltd ( Credit Process Associate – PL ) Aug 2022 – Jan 2024
• Verified personal loan applications and conducted document checks.
• Prepared and submitted CAMs for final credit approval.
• Ensured customer eligibility aligned with bank norms and policy.
• Coordinated with sales and credit managers for file movement.
• Supported disbursal processing and agreement execution.
Yes Bank Ltd ( Credit Process Associate ) Apr 2022 – Aug 2022
• Performed tele-verification of customers' personal and employment details.
• Reviewed CIBIL reports and repayment track records for risk analysis.
• Validated application documents before credit assessment.
• Supported field verification and credit decision coordination.
Achievements
• Achieved 95%+ file approval rate in UBL credit underwriting at Ambit Finvest.
• Reduced average turnaround time (TAT) for credit decisions by 20% at IndusInd Bank.
• Consistently met monthly disbursal targets with 100% compliance at Kotak Mahindra Bank.
• Recognized as "Top Performer of the Month" twice for loan processing accuracy.
• Played key role in resolving complex LAP files with legal/technical challenges.
• Trained new joiners in credit process flow and documentation verification.
Tools and Technologies
• MS Excel
• MS Word
• MS PowerPoint
• Loan Origination Systems
• CIBIL & Credit Bureau Tools
• Type writing ( Certified )
Soft Skills
• Analytical Thinking
• Risk Management
• Communication & Interpersonal Skills
• Attention to Detail
• Decision Making
Personal Details
• Father's Name: Vijayakumar I
• Date of Birth: 06.03.2000
• Passport Number: U6003846
• Languages Known: Tamil, English
Declaration
I hereby declare that the information provided above is true to the best of my knowledge and belief. I am
committed to bringing value and growth to your organization through my experience in credit processing
and risk analysis.
------------------------------
Candidate
------------------------------
First Name: Jana Brandt
E-Mail Address: brandt.janita@gmail.com
Country: Australia
Phone: +61452228770
Current Job Designation: Event / Conference Manager
Job Designation Applying For: Event / Conference Manager
Total Years of Experience: 11
Copy your Resume / CV in this box: PROFILE
Dynamic, results-driven Conference / Event and Venue Manager with
over 10 years' experience delivering high-profile events across Australia,
Germany, and internationally. Proven expertise in driving operational
excellence, boosting brand visibility, and cultivating strong client and
stakeholder relationships. Skilled at leading cross-functional teams,
managing multi-million-dollar budgets, and overseeing financial
operations including payroll and bookkeeping across multiple venues.
Entrepreneurial mindset demonstrated by launching and running a
successful Virtual assistant business "askjana", supporting clients in
contract management, bill payments, and comprehensive
administrative services. Recognised for combining strategic vision with
meticulous execution to exceed business goals and deliver premium
guest experience.
CORE COMPETENCIES
• Event & Conference Management (Corporate | Weddings | Luxury)
• CRM Tools: Cvent, Eventbrite, HubSpot, Monday.com
• Payroll administration and multi-venue bookkeeping: Sevenrooms,
Deputy, NowBookIt, Xero, NetSuite, Lightyear
• B2B and B2C sales and negotiations
• Marketing strategy and brand building
• Vendor and stakeholder management
• Client relationship management
• Leadership & team development
• Fluent in German & English
• PowerPoint - extremely proficient
• Excel - extremely proficient
PROFESSIONAL EXPERIENCE
Venue Manager / Senior Conference and Event Organiser –
Micola Management Group Pty Ltd. | Sydney, NSW
Oct 2023 – Nov 2025
• Direct all operational aspects of a high-end venue, ensuring seamless
service delivery and premium brand alignment.
• Lead marketing campaigns to increase brand visibility, attracting high-
value clientele and repeat business.
• Manage payroll for over 30 employees, ensuring compliance and
timely payments.
• Oversee full-cycle bookkeeping and financial reporting for two
venues – Bobbys Cronulla and Bangor Tavern.
• Plan and deliver high-profile events in collaboration with brands such
as Moët Hennessy and 1800 Tequila.
• Negotiate vendor contracts to achieve cost efficiencies without
compromising quality.
• Implement systems to monitor budgets, control expenses, and
enhance profitability.
• On-site coordination: Oversee on-site event logistics, manage staff
and vendors, troubleshoot any issues that may arise, and ensure the
overall success of the event/conference.
Founder & Virtual Assistant – askjana | Remote
Jan 2025 – Present
• Provide tailored administrative support to clients, ensuring bills are
paid on time, contracts are signed, and records are meticulously
managed.
• Assist businesses and individuals in streamlining workflows, boosting
productivity, and maintaining compliance.
• Deliver client-focused solutions with an emphasis on organisation,
discretion, and efficiency.
Senior Lead Cruise Consultant – Australian Cruise Group |
Sydney, NSW
Dec 2021 – Oct 2023
• Generated over $1M in revenue within first 12 months through
strategic sales initiatives and client engagement.
• Developed new business via networking, targeted outreach, and
follow-up on qualified leads.
• Leveraged CRM tools to track sales performance and optimise
conversion rates.
• Led site inspections and coordinated pre-sale meetings to align event
logistics with client expectations.
Founder and Co-Owner / Van Caringbah | Sydney, NSW |
Aug 2019 – Nov 2021
• Built the business from the ground up, establishing brand identity and
operational systems.
• Hired and managed staff and vendors, negotiating contracts for
optimal quality and cost.
• Implemented menu strategies balancing profitability with customer
value.
• Adapted operations to meet evolving COVID-19 regulations and
health code standards.
Senior Event & Restaurant Manager – Zimzala | Sydney, NSW
Feb 2014 – Jul 2019
• Planned and executed diverse events, from corporate functions to
weddings, tailoring services to unique client needs.
• Managed vendor negotiations to achieve best-value agreements
while meeting budget constraints..
• Leveraged CRM tools to track sales performance and optimise
conversion rates.
• Oversaw event marketing, F&B; selection, entertainment, and staff
coordination.
• Designed venue layouts and floor plans to optimise guest flow and
service efficiency.
Event Manager & Project Assistant – Ray Events E.K. | Hannover,
Germany
Mar 2014 – Sep 2017
• Directed project planning, marketing, and advertising for diverse
client events.
• Maintained strict adherence to client specifications through proactive
coordination and oversight.
• Attended conferences to enhance industry expertise and develop
professional networks.
------------------------------
First Name: Jana Brandt
E-Mail Address: brandt.janita@gmail.com
Country: Australia
Phone: +61452228770
Current Job Designation: Event / Conference Manager
Job Designation Applying For: Event / Conference Manager
Total Years of Experience: 11
Copy your Resume / CV in this box: PROFILE
Dynamic, results-driven Conference / Event and Venue Manager with
over 10 years' experience delivering high-profile events across Australia,
Germany, and internationally. Proven expertise in driving operational
excellence, boosting brand visibility, and cultivating strong client and
stakeholder relationships. Skilled at leading cross-functional teams,
managing multi-million-dollar budgets, and overseeing financial
operations including payroll and bookkeeping across multiple venues.
Entrepreneurial mindset demonstrated by launching and running a
successful Virtual assistant business "askjana", supporting clients in
contract management, bill payments, and comprehensive
administrative services. Recognised for combining strategic vision with
meticulous execution to exceed business goals and deliver premium
guest experience.
CORE COMPETENCIES
• Event & Conference Management (Corporate | Weddings | Luxury)
• CRM Tools: Cvent, Eventbrite, HubSpot, Monday.com
• Payroll administration and multi-venue bookkeeping: Sevenrooms,
Deputy, NowBookIt, Xero, NetSuite, Lightyear
• B2B and B2C sales and negotiations
• Marketing strategy and brand building
• Vendor and stakeholder management
• Client relationship management
• Leadership & team development
• Fluent in German & English
• PowerPoint - extremely proficient
• Excel - extremely proficient
PROFESSIONAL EXPERIENCE
Venue Manager / Senior Conference and Event Organiser –
Micola Management Group Pty Ltd. | Sydney, NSW
Oct 2023 – Nov 2025
• Direct all operational aspects of a high-end venue, ensuring seamless
service delivery and premium brand alignment.
• Lead marketing campaigns to increase brand visibility, attracting high-
value clientele and repeat business.
• Manage payroll for over 30 employees, ensuring compliance and
timely payments.
• Oversee full-cycle bookkeeping and financial reporting for two
venues – Bobbys Cronulla and Bangor Tavern.
• Plan and deliver high-profile events in collaboration with brands such
as Moët Hennessy and 1800 Tequila.
• Negotiate vendor contracts to achieve cost efficiencies without
compromising quality.
• Implement systems to monitor budgets, control expenses, and
enhance profitability.
• On-site coordination: Oversee on-site event logistics, manage staff
and vendors, troubleshoot any issues that may arise, and ensure the
overall success of the event/conference.
Founder & Virtual Assistant – askjana | Remote
Jan 2025 – Present
• Provide tailored administrative support to clients, ensuring bills are
paid on time, contracts are signed, and records are meticulously
managed.
• Assist businesses and individuals in streamlining workflows, boosting
productivity, and maintaining compliance.
• Deliver client-focused solutions with an emphasis on organisation,
discretion, and efficiency.
Senior Lead Cruise Consultant – Australian Cruise Group |
Sydney, NSW
Dec 2021 – Oct 2023
• Generated over $1M in revenue within first 12 months through
strategic sales initiatives and client engagement.
• Developed new business via networking, targeted outreach, and
follow-up on qualified leads.
• Leveraged CRM tools to track sales performance and optimise
conversion rates.
• Led site inspections and coordinated pre-sale meetings to align event
logistics with client expectations.
Founder and Co-Owner / Van Caringbah | Sydney, NSW |
Aug 2019 – Nov 2021
• Built the business from the ground up, establishing brand identity and
operational systems.
• Hired and managed staff and vendors, negotiating contracts for
optimal quality and cost.
• Implemented menu strategies balancing profitability with customer
value.
• Adapted operations to meet evolving COVID-19 regulations and
health code standards.
Senior Event & Restaurant Manager – Zimzala | Sydney, NSW
Feb 2014 – Jul 2019
• Planned and executed diverse events, from corporate functions to
weddings, tailoring services to unique client needs.
• Managed vendor negotiations to achieve best-value agreements
while meeting budget constraints..
• Leveraged CRM tools to track sales performance and optimise
conversion rates.
• Oversaw event marketing, F&B; selection, entertainment, and staff
coordination.
• Designed venue layouts and floor plans to optimise guest flow and
service efficiency.
Event Manager & Project Assistant – Ray Events E.K. | Hannover,
Germany
Mar 2014 – Sep 2017
• Directed project planning, marketing, and advertising for diverse
client events.
• Maintained strict adherence to client specifications through proactive
coordination and oversight.
• Attended conferences to enhance industry expertise and develop
professional networks.
------------------------------
Candidate
------------------------------
First Name: Guettafi sid ali
E-Mail Address: Yassinguettafi3@gmail.com
Country: Algeria
Phone: +213663607898
Current Job Designation: Team leader in the BMR cutting workshop and Keda Ceramics Company
Job Designation Applying For: employee of a company
Total Years of Experience: 5 yours
Copy your Resume / CV in this box: Hello, I'm from Algeria, 25 years old. I'm in charge of the BMR cutting workshop, which is part of the Italian company SACMI and the Chinese company KEDA. I have extensive experience in workshop management and troubleshooting, with five years of experience. My workshop produces over 10,000 square meters in 24 hours, consistently delivering high-quality work. I'm open to any position. Thank you for your consideration.
------------------------------
First Name: Guettafi sid ali
E-Mail Address: Yassinguettafi3@gmail.com
Country: Algeria
Phone: +213663607898
Current Job Designation: Team leader in the BMR cutting workshop and Keda Ceramics Company
Job Designation Applying For: employee of a company
Total Years of Experience: 5 yours
Copy your Resume / CV in this box: Hello, I'm from Algeria, 25 years old. I'm in charge of the BMR cutting workshop, which is part of the Italian company SACMI and the Chinese company KEDA. I have extensive experience in workshop management and troubleshooting, with five years of experience. My workshop produces over 10,000 square meters in 24 hours, consistently delivering high-quality work. I'm open to any position. Thank you for your consideration.
------------------------------
Candidate
------------------------------
First Name: Pratik Naik
E-Mail Address: naipratik@gmail.com
Country: India
Phone: +919975922940
Current Job Designation: Sales Manager
Job Designation Applying For: Sales Manager
Total Years of Experience: 11
Copy your Resume / CV in this box: Pratik Nandkishor Naik
+91 9975922940 | naipratik@gmail.com
Summary
Sales Professional with 11 years of experience in Waste Management and Cement industries, handling both B2B and B2C segments. Skilled in client relationship management, communication, and delivering customized solutions. Seeking opportunities in Sales and Marketing to drive business growth.
Work Experience
July 2017 – Present (8.6 years) Manager – Marketing and Sales (Domestic and International Business) at (Excel Industries Ltd and MobiTrash Recycle Ventures Private Limited)
Sales Activities
• Spearheaded the sales of Waste Management Solutions worth more than 30 Cr over 7 years.
• Achieved the best sales-person for 2 years running with a sale of 4.3Cr.
• Handling a team of 4 people (2 Domestic and 2 International) and 20 dealers across the territory.
• Established and strengthened the presence of Excel in GOA, A.P, Karnataka, and Maharashtra by adding many new Dealers to generate over 2Cr.
• Managed the Key Accounts of Kalpataru Developers, Runwal Developers, Kotak Mahindra Bank, Sheth Developers, JSW etc in addition to prestigious PSUs like HPCL, BPCL and SBI, for all their Waste Management needs.
• Oversaw the International Business Development with sale in Nepal, Philippines, Malaysia, Botswana, Kenya, Saudi Arabia, Qatar, Oman, Chile, UAE and Maldives.
• Travelled internationally to Maldives, UAE, Saudi Arabia and Oman for Business Development.
• Headed cross-functional teams on projects like MSRDC and JIO World mall worth Rs. 75 Lakhs and Rs. 60 lac respectively
• Formulated the KPIs with measurable sales metrics for the sales team.
Marketing Activities
• Formulated multiple sales scheme for the dealers and customers resulting in 30% additional sales.
• Supported the dealers to develop and implement their strategy thus boosting their sales.
• Coordinated with Agency for development of Marketing Collateral (Brochures, Videos and Banners) during Exhibitions.
• Supervised the product shoot of newly launched products targeting specific customer segments
Leadership Initiatives
• Piloted the initiative to adopt Digital Marketing for lead generation through various channels.
• Implemented a CRM Software ensuring efficient tracking of Lead Generation & Sales Orders.
• Regular coordination with the sales team to identify the pain points, required add-on features in CRM software, analysis of sales against multiple marketing metrics and generation of critical business reports for monthly review.
• Coordinated with the agency for development of new software of EPR Services for smoother operations.
• Led the Logistics Team and Service Team
March 2015 – June 2017 (2.4years) - District Marketing Officer (DMO) for Raigad District JK
Cement Ltd
Sales Activities
• Market development for Grey cement through Channel Management.
• Handling 12 dealer and 28 retailers in Raigad District
• Visiting minimum 14 clients in a day to increase the business.
• Managing the existing Trade and Non-trade parties
• Organizing events for dealers and retailers to promote JK Cements brand.
Aug 2010 – Sept 2013 (3yr 1months) System Engineer for Standard Chartered
Bank project ATOS INDIA
• Client servicing.
• Information Technology Infrastructure Library(ITIL) work description (Incident Management, Problem Management, Change Management and Query Management)
• Root Cause Analysis for problems.
• Managing projects for setting up of IT infrastructure and providing Support.
Internship:
GUN FOR GLORY (3 Months)
• Planning marketing strategies and market research for nonprofit Organization
Description:
• Create leads and generate them into deals.
• Promotion of "summer camps" and creating awareness among targeted people.
• Market research and survey to determine the likelihood of our product.
COLGATE (12 days)
Description:
• Identify the distribution gaps in the city.
• Identify new set of stores that keep oral care category but not covered directly through Colgate Stockiest. Also, understand the source through which these stores have been purchasing.
Education
• MBA-PGPM, IBS, Pune 2013-2015
• BCOM, MMCC College, Pune University | 2007 – 2010
Certifications
• Internal Auditor Training (ISO 9001 & 22000)
• NIIT (Software Engineering)
Hobbies
• Playing Cricket
• Playing Football
• Travelling
Personal details
• Date of Birth - 04 November 1989
• Languages known - English, Hindi, Marathi
------------------------------
First Name: Pratik Naik
E-Mail Address: naipratik@gmail.com
Country: India
Phone: +919975922940
Current Job Designation: Sales Manager
Job Designation Applying For: Sales Manager
Total Years of Experience: 11
Copy your Resume / CV in this box: Pratik Nandkishor Naik
+91 9975922940 | naipratik@gmail.com
Summary
Sales Professional with 11 years of experience in Waste Management and Cement industries, handling both B2B and B2C segments. Skilled in client relationship management, communication, and delivering customized solutions. Seeking opportunities in Sales and Marketing to drive business growth.
Work Experience
July 2017 – Present (8.6 years) Manager – Marketing and Sales (Domestic and International Business) at (Excel Industries Ltd and MobiTrash Recycle Ventures Private Limited)
Sales Activities
• Spearheaded the sales of Waste Management Solutions worth more than 30 Cr over 7 years.
• Achieved the best sales-person for 2 years running with a sale of 4.3Cr.
• Handling a team of 4 people (2 Domestic and 2 International) and 20 dealers across the territory.
• Established and strengthened the presence of Excel in GOA, A.P, Karnataka, and Maharashtra by adding many new Dealers to generate over 2Cr.
• Managed the Key Accounts of Kalpataru Developers, Runwal Developers, Kotak Mahindra Bank, Sheth Developers, JSW etc in addition to prestigious PSUs like HPCL, BPCL and SBI, for all their Waste Management needs.
• Oversaw the International Business Development with sale in Nepal, Philippines, Malaysia, Botswana, Kenya, Saudi Arabia, Qatar, Oman, Chile, UAE and Maldives.
• Travelled internationally to Maldives, UAE, Saudi Arabia and Oman for Business Development.
• Headed cross-functional teams on projects like MSRDC and JIO World mall worth Rs. 75 Lakhs and Rs. 60 lac respectively
• Formulated the KPIs with measurable sales metrics for the sales team.
Marketing Activities
• Formulated multiple sales scheme for the dealers and customers resulting in 30% additional sales.
• Supported the dealers to develop and implement their strategy thus boosting their sales.
• Coordinated with Agency for development of Marketing Collateral (Brochures, Videos and Banners) during Exhibitions.
• Supervised the product shoot of newly launched products targeting specific customer segments
Leadership Initiatives
• Piloted the initiative to adopt Digital Marketing for lead generation through various channels.
• Implemented a CRM Software ensuring efficient tracking of Lead Generation & Sales Orders.
• Regular coordination with the sales team to identify the pain points, required add-on features in CRM software, analysis of sales against multiple marketing metrics and generation of critical business reports for monthly review.
• Coordinated with the agency for development of new software of EPR Services for smoother operations.
• Led the Logistics Team and Service Team
March 2015 – June 2017 (2.4years) - District Marketing Officer (DMO) for Raigad District JK
Cement Ltd
Sales Activities
• Market development for Grey cement through Channel Management.
• Handling 12 dealer and 28 retailers in Raigad District
• Visiting minimum 14 clients in a day to increase the business.
• Managing the existing Trade and Non-trade parties
• Organizing events for dealers and retailers to promote JK Cements brand.
Aug 2010 – Sept 2013 (3yr 1months) System Engineer for Standard Chartered
Bank project ATOS INDIA
• Client servicing.
• Information Technology Infrastructure Library(ITIL) work description (Incident Management, Problem Management, Change Management and Query Management)
• Root Cause Analysis for problems.
• Managing projects for setting up of IT infrastructure and providing Support.
Internship:
GUN FOR GLORY (3 Months)
• Planning marketing strategies and market research for nonprofit Organization
Description:
• Create leads and generate them into deals.
• Promotion of "summer camps" and creating awareness among targeted people.
• Market research and survey to determine the likelihood of our product.
COLGATE (12 days)
Description:
• Identify the distribution gaps in the city.
• Identify new set of stores that keep oral care category but not covered directly through Colgate Stockiest. Also, understand the source through which these stores have been purchasing.
Education
• MBA-PGPM, IBS, Pune 2013-2015
• BCOM, MMCC College, Pune University | 2007 – 2010
Certifications
• Internal Auditor Training (ISO 9001 & 22000)
• NIIT (Software Engineering)
Hobbies
• Playing Cricket
• Playing Football
• Travelling
Personal details
• Date of Birth - 04 November 1989
• Languages known - English, Hindi, Marathi
------------------------------
Candidate
------------------------------
First Name: JAKEER ALI
E-Mail Address: mdz3ali123@gmail.com
Country: India
Phone: +917899621885
Current Job Designation: Business Manager
Job Designation Applying For: Sales manager/regional manager/opration manager/Business development manager/Marketing manager
Total Years of Experience: 10 years
Copy your Resume / CV in this box: Exploring New Leadership Opportunities | Sales & Business Growth
Dear connections,
I hope you're doing well. I'm currently exploring new leadership opportunities in the areas of Sales Management, Operations Management, Area Sales Management, Business Development, or Regional Management. Or ADMIN MANAGER..
With over 10 years of experience driving B2B/B2C growth, leading high-performing teams, and delivering strong business results, I'm ready to contribute to a forward-thinking organization.
If you are aware of any suitable opportunities or can connect me with relevant decision-makers, I would truly appreciate your support.
Thank you in advance!
– JAKEER ALI
------------------------------
First Name: JAKEER ALI
E-Mail Address: mdz3ali123@gmail.com
Country: India
Phone: +917899621885
Current Job Designation: Business Manager
Job Designation Applying For: Sales manager/regional manager/opration manager/Business development manager/Marketing manager
Total Years of Experience: 10 years
Copy your Resume / CV in this box: Exploring New Leadership Opportunities | Sales & Business Growth
Dear connections,
I hope you're doing well. I'm currently exploring new leadership opportunities in the areas of Sales Management, Operations Management, Area Sales Management, Business Development, or Regional Management. Or ADMIN MANAGER..
With over 10 years of experience driving B2B/B2C growth, leading high-performing teams, and delivering strong business results, I'm ready to contribute to a forward-thinking organization.
If you are aware of any suitable opportunities or can connect me with relevant decision-makers, I would truly appreciate your support.
Thank you in advance!
– JAKEER ALI
------------------------------
Candidate
------------------------------
First Name: Khaja mohiuddin khan
E-Mail Address: Shoiebkhan0099@gmail.com
Country: United Arab Emirates
Phone: 0583014542
Current Job Designation: Sales
Job Designation Applying For: Sales executive
Total Years of Experience: 8
Copy your Resume / CV in this box: Place of birth
India, Hyderabad
Driving Licence:Valid Indian-
licence
Skills &Competencies
Car Showroom Sales&
Product Knowledge
RealEstate ClientHandling&
Sales
Travel &Visa Documentation
Proven ability tocontribute
Effectively in cross-
functional
Teams.
CRM & Lead Follow-up
ClientNegotiation&
Conversion
MSOffice,WhatsApp
Business, Email .
Languages
English
Hindi
Urdu
Arabic
Profile Summary
Motivated and customer-focused Sales Executive with over 8 years of diverse
experience in automobile showroom sales, real estate, and travel consultancy.
Proven ability to convert leads into sales, build long-term client relationships, and
deliver exceptionalservice. Strong track record of consistently achieving salestargets
while maintaining high levels of client satisfaction and contributing to business
growth
Employment History
🚗Automobile Showroom Sales Executive
Mercedes Benz – Hyderabad, India
Jan 2024 – Sep 2025
- Handled sales of sedans, SUVs, and commercial vehicles.
- Ranked among top performers after selling 10 cars in a month,
exceeding the 4-unit target.
-Provided expert guidance on vehicle features, EMI plans, insurance
options, and financing packages.
- Prepared detailed quotations and negotiated deals professionally.
- Managed inventory and ensured seamless coordination with service
teams for vehicle handover.
- Built and nurtured long-term customer relationships, driving repeat
business and high customer satisfaction.
✈️Travel Consultant / Visa Advisor Fly Berry
Consultancy –Hyderabad, India Jan 2020 –
Dec 2023
- Efficiently processed visa applicationsfor the UK, USA, Schengen, and Pacific
countries, ensuring 100% documentation accuracy and on-time submissions.
- Expertly guided clientsthrough embassy procedures, application forms, and
interview preparation, simplifying complex processes.
- Maintained and updated CRM systemsto track client interactions, ensuring
organized follow-ups and a seamless customer journey.
- Managed50+client cases per month, consistently delivering personalized service
and achieving a 90%+ customer satisfaction rate.
- Established a strong reputation for reliable service, fostering trust with clients and
maintaining excellent communication with embassy officials.
🏢 Real Estate Sales Executive & Site Incharge
J.K.Building –Hyderabad, India
Jan 2017 – Dec 2019
- Sold residential and commercial properties in key locations across Hyderabad.
- Actedas a bridge between clients,site engineers, and legal teamsto streamline
documentation and site visits.
- Closed multiple high-value property deals, exceeding sales goalsregularly.
- Boosted monthly lead-to-sale conversion rate through proactive client
communication and tailored property presentations.
- Conducted site inspections, managed paperwork, and resolved customer issues
efficiently.
🎓 Education
B.COM Computers, Osmania University, Hyderabad
Intermediate, Froebel's junior college , Hyderabad
SSC, Al-Safa Model High school, Hyderabad
- TargetRoles:
• Car Sales Executive / Showroom Consultant
• Real Estate Agent/ Property Sales Consultant
• Travel Consultant / Visa Advisor
• Customer Support/ Admin Coordinator
Khaja Mohiuddin khan
Dubai
0583014542 shoiebkhan0099@gmail.com
------------------------------
First Name: Khaja mohiuddin khan
E-Mail Address: Shoiebkhan0099@gmail.com
Country: United Arab Emirates
Phone: 0583014542
Current Job Designation: Sales
Job Designation Applying For: Sales executive
Total Years of Experience: 8
Copy your Resume / CV in this box: Place of birth
India, Hyderabad
Driving Licence:Valid Indian-
licence
Skills &Competencies
Car Showroom Sales&
Product Knowledge
RealEstate ClientHandling&
Sales
Travel &Visa Documentation
Proven ability tocontribute
Effectively in cross-
functional
Teams.
CRM & Lead Follow-up
ClientNegotiation&
Conversion
MSOffice,WhatsApp
Business, Email .
Languages
English
Hindi
Urdu
Arabic
Profile Summary
Motivated and customer-focused Sales Executive with over 8 years of diverse
experience in automobile showroom sales, real estate, and travel consultancy.
Proven ability to convert leads into sales, build long-term client relationships, and
deliver exceptionalservice. Strong track record of consistently achieving salestargets
while maintaining high levels of client satisfaction and contributing to business
growth
Employment History
🚗Automobile Showroom Sales Executive
Mercedes Benz – Hyderabad, India
Jan 2024 – Sep 2025
- Handled sales of sedans, SUVs, and commercial vehicles.
- Ranked among top performers after selling 10 cars in a month,
exceeding the 4-unit target.
-Provided expert guidance on vehicle features, EMI plans, insurance
options, and financing packages.
- Prepared detailed quotations and negotiated deals professionally.
- Managed inventory and ensured seamless coordination with service
teams for vehicle handover.
- Built and nurtured long-term customer relationships, driving repeat
business and high customer satisfaction.
✈️Travel Consultant / Visa Advisor Fly Berry
Consultancy –Hyderabad, India Jan 2020 –
Dec 2023
- Efficiently processed visa applicationsfor the UK, USA, Schengen, and Pacific
countries, ensuring 100% documentation accuracy and on-time submissions.
- Expertly guided clientsthrough embassy procedures, application forms, and
interview preparation, simplifying complex processes.
- Maintained and updated CRM systemsto track client interactions, ensuring
organized follow-ups and a seamless customer journey.
- Managed50+client cases per month, consistently delivering personalized service
and achieving a 90%+ customer satisfaction rate.
- Established a strong reputation for reliable service, fostering trust with clients and
maintaining excellent communication with embassy officials.
🏢 Real Estate Sales Executive & Site Incharge
J.K.Building –Hyderabad, India
Jan 2017 – Dec 2019
- Sold residential and commercial properties in key locations across Hyderabad.
- Actedas a bridge between clients,site engineers, and legal teamsto streamline
documentation and site visits.
- Closed multiple high-value property deals, exceeding sales goalsregularly.
- Boosted monthly lead-to-sale conversion rate through proactive client
communication and tailored property presentations.
- Conducted site inspections, managed paperwork, and resolved customer issues
efficiently.
🎓 Education
B.COM Computers, Osmania University, Hyderabad
Intermediate, Froebel's junior college , Hyderabad
SSC, Al-Safa Model High school, Hyderabad
- TargetRoles:
• Car Sales Executive / Showroom Consultant
• Real Estate Agent/ Property Sales Consultant
• Travel Consultant / Visa Advisor
• Customer Support/ Admin Coordinator
Khaja Mohiuddin khan
Dubai
0583014542 shoiebkhan0099@gmail.com
------------------------------
Candidate
------------------------------
First Name: Mohammed Thoufiq
E-Mail Address: Mohammed.thoifiq.005@gmail.com
Country: India
Phone: 9677536883
Current Job Designation: Java software Engineer
Job Designation Applying For: Java backend / full stack developer
Total Years of Experience: 3.5
Copy your Resume / CV in this box: Mohammed Thoufiq
Java Backend Engineer — Microservices • Cloud • Distributed Systems
mohammed.thoufiq.005@gmail.com | +91 9677536883 | linkedin.com/in/mohammed-thoufiq-s
| github.com/MohammedThoufiq
Professional Summary
Java Backend Engineer with 3+ years of experience building secure, scalable microservices and
distributed systems for enterprise platforms. Skilled in Spring Boot 3, Java 17, SQL Server, Kafka, and
Azure Service Bus, with strong abilities in API design, performance tuning, and resilient event-driven
architecture. Experienced in CI/CD pipelines, automated testing, production issue resolution, and
implementing logging and monitoring for high-availability systems. Hands-on exposure to HTML5,
CSS3, JavaScript, and ReactJS, with solid grounding in OOP, design patterns, and cloud-native
development on AWS and Azure.
Key Achievements
• Improved microservice data accuracy by 25% through validation workflows and API orchestration.
• Reduced CPU load by 30% via SQL indexing and execution plan optimizations.
• Cut authentication latency by 15% by caching tokens in Redis and reducing identity-provider calls.
• Architected Azure Service Bus DLQ + retry pipelines for fault-tolerant event-driven processing.
• Built automated health monitoring and alerting, shortening incident detection time by 40%.
Professional Experience
Software Engineer Apr 2023 – Present
Cognizant Technology Solutions, Chennai
Client: National Life Insurance — Enterprise Platform Modernization
• Designed, developed, and maintained Spring Boot 3 microservices to automate policy workflows,
improve data accuracy, and standardize communication across enterprise systems.
• Integrated Azure Service Bus with queues, topics, retries, and DLQ reprocessing to build a resilient,
fault-tolerant messaging layer for insurance operations.
• Improved API throughput and reduced CPU utilization by 30% through SQL Server query tuning,
schema indexing, batching strategies, and execution-plan optimization.
• Performed production-grade JVM tuning, heap dump analysis, and memory-leak remediation to
enhance system stability and reduce incident frequency.
• Implemented Redis-based token caching and reduced external identity-provider calls, lowering
authentication latency by 15%.
• Strengthened observability by embedding logging, monitoring, and alerting hooks across critical
services, reducing incident detection time by 40%.
• Collaborated with cross-functional teams in an Agile environment, participating in sprint planning,
code reviews, and production support to ensure robust feature delivery.
Junior Software Engineer Aug 2022 – Mar 2023
Cognizant Technology Solutions, Chennai
Client: 3M USA — Global Chemical Compliance Platform
• Developed and enhanced RESTful APIs using Java 17 and Spring Boot for enterprise-wide chemical
compliance workflows.
• Improved reliability and data consistency for the Safety Data Sheet (SDS) distribution dashboard and
the Chemical Data Management System (CDMS), supporting regulatory operations across multiple
regions.
• Integrated AWS S3 for secure file storage and automated SDS document delivery; implemented
AWS Lambda for scheduled processing and workflow execution.
• Managed Jenkins CI/CD pipelines across QA, UAT, and Production, ensuring stable and predictable
deployments.
• Containerized microservices using Docker to standardize environments and improve scalability.
• Built UI components using HTML5, CSS3, JavaScript (ES6), and ReactJS to enhance SDS/CDMS
user interfaces and improve dashboard usability.
Technical Skills
Languages &
Frameworks:
Java 8–17, Spring Boot 3, Spring Security, JPA/Hibernate
Frontend: HTML5, CSS3, JavaScript (ES6), ReactJS
Cloud / DevOps: AWS (EC2, S3, Lambda, IAM), Azure Service Bus, Docker,
Jenkins, GitHub Actions
Messaging: Apache Kafka, Azure Service Bus Queues/Topics/DLQ
Databases: SQL Server, Redis
Testing / Quality: JUnit, Mockito, SonarQube, 100% Unit Test Coverage
Architecture &
Performance:
Query Optimization, Indexing, JVM Profiling, Caching,
Refactoring, OOP, Design Patterns
Observability: Logging, Metrics, Monitoring Hooks, Tracing
Education
B.E. Computer Science & Engineering
Sethu Institute of Technology, 2018–2022
Personal Details
Nationality: Indian
Date of Birth: 25 November 2000
Current Location: Chennai, India
Passport: Valid (Expiry: 2032)
Driving License: Indian License
Relocation: Open to UAE / GCC
Visa Status: Requires Sponsorship
Languages: English, Tamil, Hindi, Urdu
------------------------------
First Name: Mohammed Thoufiq
E-Mail Address: Mohammed.thoifiq.005@gmail.com
Country: India
Phone: 9677536883
Current Job Designation: Java software Engineer
Job Designation Applying For: Java backend / full stack developer
Total Years of Experience: 3.5
Copy your Resume / CV in this box: Mohammed Thoufiq
Java Backend Engineer — Microservices • Cloud • Distributed Systems
mohammed.thoufiq.005@gmail.com | +91 9677536883 | linkedin.com/in/mohammed-thoufiq-s
| github.com/MohammedThoufiq
Professional Summary
Java Backend Engineer with 3+ years of experience building secure, scalable microservices and
distributed systems for enterprise platforms. Skilled in Spring Boot 3, Java 17, SQL Server, Kafka, and
Azure Service Bus, with strong abilities in API design, performance tuning, and resilient event-driven
architecture. Experienced in CI/CD pipelines, automated testing, production issue resolution, and
implementing logging and monitoring for high-availability systems. Hands-on exposure to HTML5,
CSS3, JavaScript, and ReactJS, with solid grounding in OOP, design patterns, and cloud-native
development on AWS and Azure.
Key Achievements
• Improved microservice data accuracy by 25% through validation workflows and API orchestration.
• Reduced CPU load by 30% via SQL indexing and execution plan optimizations.
• Cut authentication latency by 15% by caching tokens in Redis and reducing identity-provider calls.
• Architected Azure Service Bus DLQ + retry pipelines for fault-tolerant event-driven processing.
• Built automated health monitoring and alerting, shortening incident detection time by 40%.
Professional Experience
Software Engineer Apr 2023 – Present
Cognizant Technology Solutions, Chennai
Client: National Life Insurance — Enterprise Platform Modernization
• Designed, developed, and maintained Spring Boot 3 microservices to automate policy workflows,
improve data accuracy, and standardize communication across enterprise systems.
• Integrated Azure Service Bus with queues, topics, retries, and DLQ reprocessing to build a resilient,
fault-tolerant messaging layer for insurance operations.
• Improved API throughput and reduced CPU utilization by 30% through SQL Server query tuning,
schema indexing, batching strategies, and execution-plan optimization.
• Performed production-grade JVM tuning, heap dump analysis, and memory-leak remediation to
enhance system stability and reduce incident frequency.
• Implemented Redis-based token caching and reduced external identity-provider calls, lowering
authentication latency by 15%.
• Strengthened observability by embedding logging, monitoring, and alerting hooks across critical
services, reducing incident detection time by 40%.
• Collaborated with cross-functional teams in an Agile environment, participating in sprint planning,
code reviews, and production support to ensure robust feature delivery.
Junior Software Engineer Aug 2022 – Mar 2023
Cognizant Technology Solutions, Chennai
Client: 3M USA — Global Chemical Compliance Platform
• Developed and enhanced RESTful APIs using Java 17 and Spring Boot for enterprise-wide chemical
compliance workflows.
• Improved reliability and data consistency for the Safety Data Sheet (SDS) distribution dashboard and
the Chemical Data Management System (CDMS), supporting regulatory operations across multiple
regions.
• Integrated AWS S3 for secure file storage and automated SDS document delivery; implemented
AWS Lambda for scheduled processing and workflow execution.
• Managed Jenkins CI/CD pipelines across QA, UAT, and Production, ensuring stable and predictable
deployments.
• Containerized microservices using Docker to standardize environments and improve scalability.
• Built UI components using HTML5, CSS3, JavaScript (ES6), and ReactJS to enhance SDS/CDMS
user interfaces and improve dashboard usability.
Technical Skills
Languages &
Frameworks:
Java 8–17, Spring Boot 3, Spring Security, JPA/Hibernate
Frontend: HTML5, CSS3, JavaScript (ES6), ReactJS
Cloud / DevOps: AWS (EC2, S3, Lambda, IAM), Azure Service Bus, Docker,
Jenkins, GitHub Actions
Messaging: Apache Kafka, Azure Service Bus Queues/Topics/DLQ
Databases: SQL Server, Redis
Testing / Quality: JUnit, Mockito, SonarQube, 100% Unit Test Coverage
Architecture &
Performance:
Query Optimization, Indexing, JVM Profiling, Caching,
Refactoring, OOP, Design Patterns
Observability: Logging, Metrics, Monitoring Hooks, Tracing
Education
B.E. Computer Science & Engineering
Sethu Institute of Technology, 2018–2022
Personal Details
Nationality: Indian
Date of Birth: 25 November 2000
Current Location: Chennai, India
Passport: Valid (Expiry: 2032)
Driving License: Indian License
Relocation: Open to UAE / GCC
Visa Status: Requires Sponsorship
Languages: English, Tamil, Hindi, Urdu
------------------------------
Candidate
------------------------------
First Name: Mohammad Sohail
E-Mail Address: sohailmalek313@gmail.com
Country: Saudi Arabia
Phone: +966 567177986
Current Job Designation: Pricing Analyst
Job Designation Applying For: Business Analyst, Revenue demand forecast, SR. Data analyst
Total Years of Experience: 10
Copy your Resume / CV in this box: Mohammad Sohail Malek
LinkedIn: Al Riyadh, 11499 Riyadh, Kingdom Of Saudi Arabia
Mobile: +966 56 717 7986
Email: sohailmalek313@gmail.com
LinkedIn: https://www.linkedin.com/in/mohammad-sohail-malek-39033413b/
STRATEGIC PRICING ANALYST – DATA -DRIVEN REVENUE OPTIMIZATION SPECIALIST
MANAGEMENT PROFESSIONAL - ANALYTICS FIELD
KEY SKILLS
Strategic Pricing • Revenue Forecasting and Budgeting • Competitive Pricing Analysis • Variance and Trend Analysis •
Cross-functional collaboration (Marketing, Sales, Finance) • Profit Margin Optimization • Market Research and Analysis •
Strategy Planning • Inventory management • Data Collection and Management • Risk Management • Data
Interpretation • Task Prioritization • Report Automation • Financial Reporting • Cost Benefits Analysis • Budgeting and
Cost Control • Stakeholder Communication • HR management Customer Service • Grievance Handling • Relationship
Management • Business Negotiations • Time Management • Training and Development • Liaison/ Coordination • Client
Relationships • HR reporting • Interpersonal skills • Communication • People Management
TECHNICAL SKILLS
Data analysis with visualization tools using the dashboard • Power BI • Microsoft Office Suite {Word • Excel • PowerPoint}
Revenue and demand forecasting models in Excel.
PROFILE SUMMARY
With over 10 years of rich experience in delivering optimal results and business value in high-growth environments.
Strategic Pricing Analyst leveraging blockchain technology to revolutionize dynamic pricing models.
Strong attention to detail, a strategic mindset, and a deep understanding of market trends and guest behavior patterns
to drive business growth in both peak and low-demand periods.
Partnered with Sales to evaluate group and corporate booking proposals, worked closely with Marketing to support
promotional campaigns through pricing insight and channel data, and collaborated with Finance to support accurate
forecasting, budgeting, and monthly reporting.
Business savvy management professional with continued career progression of bridging process and managerial
acumen in business delivery and roll-out, planning and vision for future projects, and process management.
Achieved the Best Performance Awards in the Data Analyst category for the year 2018.
Articulate communicator with exceptional mentoring skills in transforming a low-performing team into a high-caliber
workforce.
WORK EXPERIENCE
Pricing Analyst: Aied Dahim Al Hamoud and Partners Trading and Contracting Co., KSA: Jan 2025- Present
Collaborated with Project Managers and Procurement teams to ensure pricing strategies aligned with cost structures,
timelines, and client budget expectations.
Conducted in-depth analysis of material, labor, and overhead costs to develop accurate pricing models for construction
projects, services contracts, and tenders.
Built dynamic pricing templates and cost estimation tools in Excel, incorporating formulas for margin targets, tax rates,
and escalation clauses.
Analyzed competitor bids and market benchmark to position company proposals competitively while maintaining
profitability.
Supported the preparation of RFPs and RFQs, including bid pricing, rate cards, and pricing justifications based on
historical and projected cost data.
Used Power BI to develop pricing dashboard and visual reports, allowing management to quickly assess pricing trends,
win/loss rates, and cost deviations.
Revenue Analyst: L. Barreto and M. Barata LDA, Portugal: Jul 2022- Mar 2024
Conducted daily and weekly revenue performance reviews to identify opportunities and adjust strategies in realtime.
Advised the marketing team on high-demand dates and special promotions to maximize yield.
Partnered with Sales to analyze group and corporate segment profitability, optimizing account mix for better yield
and market share.
Created customized reports for senior management and owners to support strategic decision-making.
Participated in weekly revenue meetings to evaluate pickup trends, group blocks, and transient performance.
Delivered accurate daily, weekly, and monthly forecast, helping department align operations with expected demand.
Supported targeted promotions and marketing initiatives by identifying low-demand periods and suggestion tactical
offers.
Multiple Roles: National Agricultural Development Company, NADEC, KSA: May 2014 - Jun 2021 Growth
Path:
HR – Specialist – Operations: May 2017 – Apr 2021
Data Analyst – Dairy Manufacturing: May 2014 – Apr 2017
HR Specialist - Operations
Boosted employee satisfaction and productivity by efficiently addressing queries and providing timely responses.
Collaborated closely with Quality Assurance and Production teams to deliver comprehensive safety, hygiene, and
Good Manufacturing Practices (GMP) training for factory employees and contract workers.
Managed labor law compliance and Factory Act documentation, ensuring seamless coordination during audits
such as FSSAI and ISO.
Coordinated manpower planning in partnership with operations manager to effectively address production
requirements and seasonal demand fluctuations.
Implemented HR attendance and leave tracking systems tailored to 24/7 plant operations, improving attendance
accuracy and payroll efficiency.
Assisted plant leadership in employee performance tracking, disciplinary actions, and conflict resolution to
maintain workforce discipline and productivity.
Directed the preparation of monthly HR analytics reports, including attrition, absenteeism, shift coverage, and
headcount, to support operational reviews and drive continuous improvement initiatives.
Data Analyst – Dairy Manufacturing
Hands-on experience analyzing production and supply chain data for time-sensitive, fresh dairy products, ensuring
product quality, minimal waste, and timely distribution.
Collaborated closely with procurement, logistic, and production teams to align raw milk sourcing, processing
schedules, and dispatch timelines, reducing spoilage and enhancing product shelf life.
Utilized data insight to balance production planning with fluctuating market demands and shelf-life constraints
specific to fresh dairy items like Milk, Yoghurt, and Laban.
Supported demand forecasting by analyzing sales orders, production capacities, and seasonal trends using Oracle
data outputs, leading to more accurate planning for fresh dairy items.
Streamlined end-to-end data flows between Production and Supply Chain using Oracle modules, improving visibility
into raw material availability, batch processing, and dispatch timelines.
Developed daily and weekly performance dashboards integrating production KPIs and supply chain metrics to
support real-time decision-making.
Strong understanding of manufacturing metrics such as OEE, downtime analysis, batch tracking, and inventory
management specific to the dairy sector.
Played a key role in streamlining material requirement planning (MRP) and batch traceability for raw and packaging
materials used in fresh product line.
Store Clerk: Primark Store, Leicester LE1 3PH, UK: Dec 2011 - June 2012
Achieved high levels of customer satisfaction and loyalty by providing comprehensive support to customers and
general contractors, including expertise in product knowledge, pricing, availability, special orders, upgrades,
exchanges, and promotional discounts.
Provided customers with expert guidance in product selection, fostering a positive shopping experience and
promotion customer loyalty.
Maintained well-organized and visually appealing merchandise display to support and enhance store sales
objectives.
Delivered comprehensive product knowledge and assisted customers in locating items, thereby enhancing
overall customer satisfaction.
Operated the cash register and processed customer transaction with accuracy and efficiency.
Optimized receiving operations and minimized delays by meticulously scheduling and supervising daily shipment
processes, verifying invoices, and coordinating the forklift-assisted stocking of heavy loads.
Warehouse Incharge: UNZE London By Shalimar Shoes, Green St, London E7 8LE, UK.: Nov 2010 - Oct 2011
Supervised daily warehouse operations including receiving, storage, order picking, packing, and dispatch for
footwear inventory.
Maintained accurate stock levels and conducted regular cycle counts, reducing inventory discrepancies by 15-20%.
Implemented shelf labeling, bin location optimization, and a First-In, First-Out (FIFO) inventory system to
enhance space utilization and operational efficiency.
Coordinated with logistic partners and delivery drivers to streamline outbound shipments, improving delivery
timelines by 10%.
Assisted in training new warehouse staff and optimizing workflows to meet seasonal demand spikes.
Utilized Warehouse Management System (WMS) and spreadsheet tools to monitor stock movement and produce
accurate inventory reports.
EDUCATION
Bachelor Of Business Administration (BBA), Amity University Noida, India
Diploma in Business and Administrative Management, Kimberly College, 47 Vaughan Way Leicester, United Kingdom, 2012
PROFESSIONAL DEVELOPMENT
SAP Ariba (Noem Project)
Data Scientist Python
Oracle ERP
Tally ERP 9
C Programming
PERSONALDETAILS
Languages Known: English, Arabic, Hindi, and Gujarati
------------------------------
First Name: Mohammad Sohail
E-Mail Address: sohailmalek313@gmail.com
Country: Saudi Arabia
Phone: +966 567177986
Current Job Designation: Pricing Analyst
Job Designation Applying For: Business Analyst, Revenue demand forecast, SR. Data analyst
Total Years of Experience: 10
Copy your Resume / CV in this box: Mohammad Sohail Malek
LinkedIn: Al Riyadh, 11499 Riyadh, Kingdom Of Saudi Arabia
Mobile: +966 56 717 7986
Email: sohailmalek313@gmail.com
LinkedIn: https://www.linkedin.com/in/mohammad-sohail-malek-39033413b/
STRATEGIC PRICING ANALYST – DATA -DRIVEN REVENUE OPTIMIZATION SPECIALIST
MANAGEMENT PROFESSIONAL - ANALYTICS FIELD
KEY SKILLS
Strategic Pricing • Revenue Forecasting and Budgeting • Competitive Pricing Analysis • Variance and Trend Analysis •
Cross-functional collaboration (Marketing, Sales, Finance) • Profit Margin Optimization • Market Research and Analysis •
Strategy Planning • Inventory management • Data Collection and Management • Risk Management • Data
Interpretation • Task Prioritization • Report Automation • Financial Reporting • Cost Benefits Analysis • Budgeting and
Cost Control • Stakeholder Communication • HR management Customer Service • Grievance Handling • Relationship
Management • Business Negotiations • Time Management • Training and Development • Liaison/ Coordination • Client
Relationships • HR reporting • Interpersonal skills • Communication • People Management
TECHNICAL SKILLS
Data analysis with visualization tools using the dashboard • Power BI • Microsoft Office Suite {Word • Excel • PowerPoint}
Revenue and demand forecasting models in Excel.
PROFILE SUMMARY
With over 10 years of rich experience in delivering optimal results and business value in high-growth environments.
Strategic Pricing Analyst leveraging blockchain technology to revolutionize dynamic pricing models.
Strong attention to detail, a strategic mindset, and a deep understanding of market trends and guest behavior patterns
to drive business growth in both peak and low-demand periods.
Partnered with Sales to evaluate group and corporate booking proposals, worked closely with Marketing to support
promotional campaigns through pricing insight and channel data, and collaborated with Finance to support accurate
forecasting, budgeting, and monthly reporting.
Business savvy management professional with continued career progression of bridging process and managerial
acumen in business delivery and roll-out, planning and vision for future projects, and process management.
Achieved the Best Performance Awards in the Data Analyst category for the year 2018.
Articulate communicator with exceptional mentoring skills in transforming a low-performing team into a high-caliber
workforce.
WORK EXPERIENCE
Pricing Analyst: Aied Dahim Al Hamoud and Partners Trading and Contracting Co., KSA: Jan 2025- Present
Collaborated with Project Managers and Procurement teams to ensure pricing strategies aligned with cost structures,
timelines, and client budget expectations.
Conducted in-depth analysis of material, labor, and overhead costs to develop accurate pricing models for construction
projects, services contracts, and tenders.
Built dynamic pricing templates and cost estimation tools in Excel, incorporating formulas for margin targets, tax rates,
and escalation clauses.
Analyzed competitor bids and market benchmark to position company proposals competitively while maintaining
profitability.
Supported the preparation of RFPs and RFQs, including bid pricing, rate cards, and pricing justifications based on
historical and projected cost data.
Used Power BI to develop pricing dashboard and visual reports, allowing management to quickly assess pricing trends,
win/loss rates, and cost deviations.
Revenue Analyst: L. Barreto and M. Barata LDA, Portugal: Jul 2022- Mar 2024
Conducted daily and weekly revenue performance reviews to identify opportunities and adjust strategies in realtime.
Advised the marketing team on high-demand dates and special promotions to maximize yield.
Partnered with Sales to analyze group and corporate segment profitability, optimizing account mix for better yield
and market share.
Created customized reports for senior management and owners to support strategic decision-making.
Participated in weekly revenue meetings to evaluate pickup trends, group blocks, and transient performance.
Delivered accurate daily, weekly, and monthly forecast, helping department align operations with expected demand.
Supported targeted promotions and marketing initiatives by identifying low-demand periods and suggestion tactical
offers.
Multiple Roles: National Agricultural Development Company, NADEC, KSA: May 2014 - Jun 2021 Growth
Path:
HR – Specialist – Operations: May 2017 – Apr 2021
Data Analyst – Dairy Manufacturing: May 2014 – Apr 2017
HR Specialist - Operations
Boosted employee satisfaction and productivity by efficiently addressing queries and providing timely responses.
Collaborated closely with Quality Assurance and Production teams to deliver comprehensive safety, hygiene, and
Good Manufacturing Practices (GMP) training for factory employees and contract workers.
Managed labor law compliance and Factory Act documentation, ensuring seamless coordination during audits
such as FSSAI and ISO.
Coordinated manpower planning in partnership with operations manager to effectively address production
requirements and seasonal demand fluctuations.
Implemented HR attendance and leave tracking systems tailored to 24/7 plant operations, improving attendance
accuracy and payroll efficiency.
Assisted plant leadership in employee performance tracking, disciplinary actions, and conflict resolution to
maintain workforce discipline and productivity.
Directed the preparation of monthly HR analytics reports, including attrition, absenteeism, shift coverage, and
headcount, to support operational reviews and drive continuous improvement initiatives.
Data Analyst – Dairy Manufacturing
Hands-on experience analyzing production and supply chain data for time-sensitive, fresh dairy products, ensuring
product quality, minimal waste, and timely distribution.
Collaborated closely with procurement, logistic, and production teams to align raw milk sourcing, processing
schedules, and dispatch timelines, reducing spoilage and enhancing product shelf life.
Utilized data insight to balance production planning with fluctuating market demands and shelf-life constraints
specific to fresh dairy items like Milk, Yoghurt, and Laban.
Supported demand forecasting by analyzing sales orders, production capacities, and seasonal trends using Oracle
data outputs, leading to more accurate planning for fresh dairy items.
Streamlined end-to-end data flows between Production and Supply Chain using Oracle modules, improving visibility
into raw material availability, batch processing, and dispatch timelines.
Developed daily and weekly performance dashboards integrating production KPIs and supply chain metrics to
support real-time decision-making.
Strong understanding of manufacturing metrics such as OEE, downtime analysis, batch tracking, and inventory
management specific to the dairy sector.
Played a key role in streamlining material requirement planning (MRP) and batch traceability for raw and packaging
materials used in fresh product line.
Store Clerk: Primark Store, Leicester LE1 3PH, UK: Dec 2011 - June 2012
Achieved high levels of customer satisfaction and loyalty by providing comprehensive support to customers and
general contractors, including expertise in product knowledge, pricing, availability, special orders, upgrades,
exchanges, and promotional discounts.
Provided customers with expert guidance in product selection, fostering a positive shopping experience and
promotion customer loyalty.
Maintained well-organized and visually appealing merchandise display to support and enhance store sales
objectives.
Delivered comprehensive product knowledge and assisted customers in locating items, thereby enhancing
overall customer satisfaction.
Operated the cash register and processed customer transaction with accuracy and efficiency.
Optimized receiving operations and minimized delays by meticulously scheduling and supervising daily shipment
processes, verifying invoices, and coordinating the forklift-assisted stocking of heavy loads.
Warehouse Incharge: UNZE London By Shalimar Shoes, Green St, London E7 8LE, UK.: Nov 2010 - Oct 2011
Supervised daily warehouse operations including receiving, storage, order picking, packing, and dispatch for
footwear inventory.
Maintained accurate stock levels and conducted regular cycle counts, reducing inventory discrepancies by 15-20%.
Implemented shelf labeling, bin location optimization, and a First-In, First-Out (FIFO) inventory system to
enhance space utilization and operational efficiency.
Coordinated with logistic partners and delivery drivers to streamline outbound shipments, improving delivery
timelines by 10%.
Assisted in training new warehouse staff and optimizing workflows to meet seasonal demand spikes.
Utilized Warehouse Management System (WMS) and spreadsheet tools to monitor stock movement and produce
accurate inventory reports.
EDUCATION
Bachelor Of Business Administration (BBA), Amity University Noida, India
Diploma in Business and Administrative Management, Kimberly College, 47 Vaughan Way Leicester, United Kingdom, 2012
PROFESSIONAL DEVELOPMENT
SAP Ariba (Noem Project)
Data Scientist Python
Oracle ERP
Tally ERP 9
C Programming
PERSONALDETAILS
Languages Known: English, Arabic, Hindi, and Gujarati
------------------------------
Candidate
------------------------------
First Name: madiha
E-Mail Address: madihasiddiqua2@gmail.com
Country: India
Phone: 7483596629
Current Job Designation: Business development
Job Designation Applying For: Manager
Total Years of Experience: 1
Copy your Resume / CV in this box: I have over 3 years of professional experience, including 2 years as a freelance Corporate Event
Manager, where I successfully planned and executed various high-profile corporate events,
ensuring seamless coordination and client satisfaction. For the past year, I've been working as a
Business Development Manager at GM Desiign, where I focus on driving client relationships,
generating leads, and expanding the company's market presence in the interior design sector.
Professional Experience
Lavish legacies
Event coordinator
2 years of experience in corporate events
GM DESIIGN pvt limited
Business Development manager
• As a Client Liaison at GM Desiign, I bridge the gap between creativity and client satisfaction. My
role revolves around understanding client needs, coordinating with design and execution teams,
and ensuring every project reflects our commitment to quality, transparency, and innovation.
Education
International Indian School,Dammam
Commerce with computer science - 93%
• 10th grade : 85% CBSE board, Delhi
• 12th grade: 93% CBSE board,Delhi
Dayanada Sagar University
Bcom(ACCA) - 8.6 cgp
global FTI
Acca - FR- 78/100
• Cleared 7/13 papers
Key Skills
• leadership qualities
• Microsoft skills- PowerPoint,Excel,Word
• Communication
• Management skills
• sales and marketing
• Anchoring
Projects
Workshop on Statistical Finance
Centre for Innovation and Leadership - Communication Skills,
Personal Effectiveness Program & Teamwork and Interpersonal Skills
Achievements
• Medals and certificates for running race and relay competition
• Anchored college and corporate events and hosted cultural programs
• Participated in inter college dance and debate competitions
Interests
• Driving car
• Traveling out for work as well as vacations
• basketball
• photography
• fashion enthusiast
------------------------------
First Name: madiha
E-Mail Address: madihasiddiqua2@gmail.com
Country: India
Phone: 7483596629
Current Job Designation: Business development
Job Designation Applying For: Manager
Total Years of Experience: 1
Copy your Resume / CV in this box: I have over 3 years of professional experience, including 2 years as a freelance Corporate Event
Manager, where I successfully planned and executed various high-profile corporate events,
ensuring seamless coordination and client satisfaction. For the past year, I've been working as a
Business Development Manager at GM Desiign, where I focus on driving client relationships,
generating leads, and expanding the company's market presence in the interior design sector.
Professional Experience
Lavish legacies
Event coordinator
2 years of experience in corporate events
GM DESIIGN pvt limited
Business Development manager
• As a Client Liaison at GM Desiign, I bridge the gap between creativity and client satisfaction. My
role revolves around understanding client needs, coordinating with design and execution teams,
and ensuring every project reflects our commitment to quality, transparency, and innovation.
Education
International Indian School,Dammam
Commerce with computer science - 93%
• 10th grade : 85% CBSE board, Delhi
• 12th grade: 93% CBSE board,Delhi
Dayanada Sagar University
Bcom(ACCA) - 8.6 cgp
global FTI
Acca - FR- 78/100
• Cleared 7/13 papers
Key Skills
• leadership qualities
• Microsoft skills- PowerPoint,Excel,Word
• Communication
• Management skills
• sales and marketing
• Anchoring
Projects
Workshop on Statistical Finance
Centre for Innovation and Leadership - Communication Skills,
Personal Effectiveness Program & Teamwork and Interpersonal Skills
Achievements
• Medals and certificates for running race and relay competition
• Anchored college and corporate events and hosted cultural programs
• Participated in inter college dance and debate competitions
Interests
• Driving car
• Traveling out for work as well as vacations
• basketball
• photography
• fashion enthusiast
------------------------------
Candidate
------------------------------
First Name: Thiranjan
E-Mail Address: thiranjant@gmail.com
Country: Sri Lanka
Phone: +94702851013
Current Job Designation: Fresh graduate
Job Designation Applying For: Mechanical and manufacturing engineering
Total Years of Experience: 0
Copy your Resume / CV in this box:
------------------------------
First Name: Thiranjan
E-Mail Address: thiranjant@gmail.com
Country: Sri Lanka
Phone: +94702851013
Current Job Designation: Fresh graduate
Job Designation Applying For: Mechanical and manufacturing engineering
Total Years of Experience: 0
Copy your Resume / CV in this box:
------------------------------
Candidate
------------------------------
First Name: John
E-Mail Address: joohhnnym@gmail.com
Country: Zambia
Phone: 0970877565
Current Job Designation: Director - ICT
Job Designation Applying For: Manager - ICT, Project Manager, Director
Total Years of Experience: 21 years
Copy your Resume / CV in this box: JOHN MWANZA
Lusaka, Zambia
Phone: +260 970 877 565
Email: joohhnnym@gmail.com
________________________________________
PROFILE SUMMARY
ICT and data systems professional with long experience supporting enterprise operations, improving data quality, and guiding technology work across finance, operations, and administration. Skilled in SQL, reporting architecture, system integration, and the modernization of legacy environments. Strong background in requirements analysis, documentation, and structured development cycles. Known for practical, reliable solutions that improve information flow and support institutional planning.
________________________________________
CORE EXPERTISE
• Database and SQL management
• Power BI reporting and data modelling
• ETL routines and data quality control
• Requirements development and fit-gap analysis
• System integration and interface behaviour
• Migration and decommissioning planning
• Financial and operational reporting
• SDLC participation, testing, and verification
• Information governance and documentation
________________________________________
PROFESSIONAL EXPERIENCE
Director, ICT and Training
Zambian Open University, Lusaka
Jul 2023 – Present
• Manage ICT operations and institutional data for academic, financial, and administrative functions.
• Oversee SQL-based processes, data structures, extraction routines, and dependency reviews.
• Direct the design of Power BI dashboards and analytical products for executive reporting.
• Conduct requirement assessments and prepare technical specifications for system enhancement.
• Support analysis, testing, and user acceptance during system development cycles.
• Document data flows, metadata, system inventories, and integration points.
• Coordinate systems linking finance, HR, and academic datasets.
• Review legacy applications and recommend options for modernization and consolidation.
Selected Achievements
• Improved budget monitoring and operational visibility through new reporting models.
• Reduced reconciliation time by streamlining data pipelines across multiple systems.
• Strengthened data lineage by reorganizing legacy scripts and clarifying metadata.
• Introduced routine data checks that improved accuracy of management reports.
________________________________________
Head, ICT and Training
Tobacco Board of Zambia, Lusaka
Feb 2014 – Jun 2023
• Managed enterprise datasets supporting regulatory and financial activities.
• Maintained SQL applications, optimized queries, and reviewed system structures.
• Built compliance and financial reports used for routine and statutory oversight.
• Led requirement documentation for system improvements and integrations.
• Supported test planning, data validation, and user acceptance cycles.
• Reviewed overlapping systems and recommended consolidation paths.
• Prepared system documents, data dictionaries, and flow diagrams.
• Worked with finance and planning teams to align datasets for reporting consistency.
Selected Achievements
• Built an integrated reporting environment combining SQL, Power BI, and structured repositories.
• Consolidated legacy utilities and spreadsheets into organized databases.
• Improved accuracy of regulatory and financial datasets through standard validation rules.
• Supported data migration efforts by preparing technical transition notes.
________________________________________
Senior Engineer and Training Consultant
ZESCO Limited, Zambia
2002 – 2007
• Supported operational and financial systems and reviewed database behaviour.
• Wrote SQL routines for reporting, extraction, and troubleshooting.
• Assisted in documentation, testing, and updates to processing routines.
• Prepared ER diagrams, data specifications, and technical notes.
• Trained users handling analytical and operational tools.
Selected Achievements
• Strengthened reliability of system reports through improved SQL routines.
• Contributed to redesign of data flows that reduced duplication and improved performance.
• Supported modernization efforts through prototype testing and documentation.
________________________________________
EDUCATION
MSc, Computer Science and Engineering, Shanghai University, China
BSc, Computer Science, Shanghai University, China
School Certificate, Zambia
________________________________________
TECHNICAL SKILLS
SQL • PL/SQL • Power BI • Power Query • DAX • ETL processes • Python • R • VBA
Database schema analysis • ER modelling • Data flow documentation • Microsoft 365
SDLC documentation • IBM Planning and Analytics (familiarity)
________________________________________
ADDITIONAL EXPERIENCE
• Designed information systems for programme tracking and performance monitoring.
• Contributed to studies on technology use and digital process improvement.
• Supported knowledge-sharing and internal training on analytical tools.
________________________________________
LANGUAGES
English (Fluent)
French (Working knowledge)
Chinese (Working knowledge)
________________________________________
REFERENCES
Professor K. Yambayamba, Vice Chancellor, Zambian Open University
Tel: +260 966 755 959 | Email: kavwanga.yambayamba@zaou.ac.zm
Professor Edwin Zulu, Zambian Open University
Tel: +260 977 788 2185 | Email: edwin.zulu@zaou.ac.zm
Mr. Robert Mwale, CEO, Tobacco Board of Zambia
Tel: +260 977 234 233 | Email: robert.mwale@tbz.co.zm
------------------------------
First Name: John
E-Mail Address: joohhnnym@gmail.com
Country: Zambia
Phone: 0970877565
Current Job Designation: Director - ICT
Job Designation Applying For: Manager - ICT, Project Manager, Director
Total Years of Experience: 21 years
Copy your Resume / CV in this box: JOHN MWANZA
Lusaka, Zambia
Phone: +260 970 877 565
Email: joohhnnym@gmail.com
________________________________________
PROFILE SUMMARY
ICT and data systems professional with long experience supporting enterprise operations, improving data quality, and guiding technology work across finance, operations, and administration. Skilled in SQL, reporting architecture, system integration, and the modernization of legacy environments. Strong background in requirements analysis, documentation, and structured development cycles. Known for practical, reliable solutions that improve information flow and support institutional planning.
________________________________________
CORE EXPERTISE
• Database and SQL management
• Power BI reporting and data modelling
• ETL routines and data quality control
• Requirements development and fit-gap analysis
• System integration and interface behaviour
• Migration and decommissioning planning
• Financial and operational reporting
• SDLC participation, testing, and verification
• Information governance and documentation
________________________________________
PROFESSIONAL EXPERIENCE
Director, ICT and Training
Zambian Open University, Lusaka
Jul 2023 – Present
• Manage ICT operations and institutional data for academic, financial, and administrative functions.
• Oversee SQL-based processes, data structures, extraction routines, and dependency reviews.
• Direct the design of Power BI dashboards and analytical products for executive reporting.
• Conduct requirement assessments and prepare technical specifications for system enhancement.
• Support analysis, testing, and user acceptance during system development cycles.
• Document data flows, metadata, system inventories, and integration points.
• Coordinate systems linking finance, HR, and academic datasets.
• Review legacy applications and recommend options for modernization and consolidation.
Selected Achievements
• Improved budget monitoring and operational visibility through new reporting models.
• Reduced reconciliation time by streamlining data pipelines across multiple systems.
• Strengthened data lineage by reorganizing legacy scripts and clarifying metadata.
• Introduced routine data checks that improved accuracy of management reports.
________________________________________
Head, ICT and Training
Tobacco Board of Zambia, Lusaka
Feb 2014 – Jun 2023
• Managed enterprise datasets supporting regulatory and financial activities.
• Maintained SQL applications, optimized queries, and reviewed system structures.
• Built compliance and financial reports used for routine and statutory oversight.
• Led requirement documentation for system improvements and integrations.
• Supported test planning, data validation, and user acceptance cycles.
• Reviewed overlapping systems and recommended consolidation paths.
• Prepared system documents, data dictionaries, and flow diagrams.
• Worked with finance and planning teams to align datasets for reporting consistency.
Selected Achievements
• Built an integrated reporting environment combining SQL, Power BI, and structured repositories.
• Consolidated legacy utilities and spreadsheets into organized databases.
• Improved accuracy of regulatory and financial datasets through standard validation rules.
• Supported data migration efforts by preparing technical transition notes.
________________________________________
Senior Engineer and Training Consultant
ZESCO Limited, Zambia
2002 – 2007
• Supported operational and financial systems and reviewed database behaviour.
• Wrote SQL routines for reporting, extraction, and troubleshooting.
• Assisted in documentation, testing, and updates to processing routines.
• Prepared ER diagrams, data specifications, and technical notes.
• Trained users handling analytical and operational tools.
Selected Achievements
• Strengthened reliability of system reports through improved SQL routines.
• Contributed to redesign of data flows that reduced duplication and improved performance.
• Supported modernization efforts through prototype testing and documentation.
________________________________________
EDUCATION
MSc, Computer Science and Engineering, Shanghai University, China
BSc, Computer Science, Shanghai University, China
School Certificate, Zambia
________________________________________
TECHNICAL SKILLS
SQL • PL/SQL • Power BI • Power Query • DAX • ETL processes • Python • R • VBA
Database schema analysis • ER modelling • Data flow documentation • Microsoft 365
SDLC documentation • IBM Planning and Analytics (familiarity)
________________________________________
ADDITIONAL EXPERIENCE
• Designed information systems for programme tracking and performance monitoring.
• Contributed to studies on technology use and digital process improvement.
• Supported knowledge-sharing and internal training on analytical tools.
________________________________________
LANGUAGES
English (Fluent)
French (Working knowledge)
Chinese (Working knowledge)
________________________________________
REFERENCES
Professor K. Yambayamba, Vice Chancellor, Zambian Open University
Tel: +260 966 755 959 | Email: kavwanga.yambayamba@zaou.ac.zm
Professor Edwin Zulu, Zambian Open University
Tel: +260 977 788 2185 | Email: edwin.zulu@zaou.ac.zm
Mr. Robert Mwale, CEO, Tobacco Board of Zambia
Tel: +260 977 234 233 | Email: robert.mwale@tbz.co.zm
------------------------------
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