Candidate

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First Name: Abdul Wahab Rafique
E-Mail Address: abdulwahab345@gmail.com
Country: Bahrain
Phone: +97334226117
Current Job Designation: Sales Executive
Job Designation Applying For: Assistant
Total Years of Experience: 7
Copy your Resume / CV in this box: ABDUL WAHAB RAFIQUE
Retail Sales Executive
Contact: +973 34226117 | Email: abdulwahab345@gmail.com
Manama, Kingdom of Bahrain
Visa: Bahrain LMRA Work Visa (Transferable)
Professional Summary
Detail-oriented professional with 5+ years of experience across hospitality, hotel operations, retail
sales and banking in Bahrain and Pakistan. Skilled in front desk operations, guest and customer
service, cash handling, inventory management and team supervision. Experienced in staff
coordination, visual merchandising, process optimization, and compliance. Holds a valid Bahrain
LMRA transferable work visa and available for immediate joining.
Education
MBA (Marketing Management), Allama Iqbal Open University, Islamabad, Pakistan (2010-2013)
Bachelor of Commerce (B.Com), University of the Punjab, Pakistan (2006-2008)
Professional Experience
Retail Sales Executive --Sargodha Second Hand Goods and Electronics W.L.L, Bahrain
Feb 2026 – Present
 Managed front desk responsibilities by handling customer inquiries, complaints and
coordinating service requests professionally.
 Processed cash and digital payments and maintained sales invoices and receipts.
 Handled daily cash collection and ensured proper cash balancing.
 Ensured accurate pricing, billing and discount application as per company policy.
 Monitored stock levels and coordinated with the inventory team for timely replenishment.
 Maintained attractive product displays according to visual merchandising standards.
 Assisting Store Supervisor in workforce planning, shift scheduling and routine
maintenance coordination.
Team Leader –
Khushhali Microfinance Bank Ltd, Pakistan
Aug 2021 – Oct 2024
 Supervised front-desk and customer service activities to ensure professional client
handling and service excellence.
 Supervised Sales Team in loan processing, verification and collateral documentation.
 Ensured portfolio quality and compliance with credit policies.
 Coordinated with management for smooth daily operations and performance reporting.
 Handled customer complaints and resolved service issues.
 Lead and coached team members to achieve sales and recovery targets.
Customer Service Teller –
Khushhali Microfinance Bank Ltd, Pakistan
Mar 2020 – Aug 2021
 Processed daily cash transactions including deposits, withdrawals and fund transfers.
 Verified customer identity and ensured compliance with KYC and AML regulations.
 Provided accurate information regarding account balances and banking products.
 Assisted customers with account opening documentation and service requests.
 Resolved customer queries and ensured high levels of customer satisfaction.
Front Desk Loan Officer (MSME) – Khushhali Microfinance Bank Ltd, Pakistan
Sep 2017 – Mar 2020
 Delivered professional front-desk assistance by welcoming and guiding clients
efficiently.
 Meet potential clients regularly to understand customer requirements.
 Managed customer inquiries, appointments and documentation with accuracy.
 Built strong client relationships through effective communication.
 Achieved targets while ensuring a positive and satisfactory customer experience.
Store Supervisor –
MH Food, Pakistan
Aug 2015 – Aug 2017
 Supervised daily sales and food store operations ensuring excellent customer experience.
 Managed cash handling, billing and sales reporting with accuracy and accountability.
 Ensured attractive product displays and proper placement of food items to enhance sales.
 Oversaw staff coordination, stock replenishment and timely ordering of food inventory.
 Negotiated supplier and customer deals to support sales growth and profitability.
 Monitored staff attendance, grooming and performance to maintain hospitality standards.
Hotel Receptionist –
Daawat Siraay Hotel, Pakistan
Jun 2013 – Jun 2015
 Managed front desk operations including guest's reservation handling.
 Handled billing, invoicing and payment processing with accuracy.
 Coordinated with housekeeping and restaurant staff to ensure smooth guest service.
 Monitored inventory supplies and liaised with vendors for timely replenishment.
 Responded to guest inquiries and resolved concerns to maintain high satisfaction
standards
.
Certifications
 Certified Trainer – National Financial Literacy Program, State Bank of Pakistan (2021)
 Diploma in Computer Application (2006)
Skills
 MS Office (MS Word, MS Excel, PowerPoint), Email & Internet Applications
 Communication, Negotiation & Customer Handling
 Cash Handling & Billing
 Problem Solving, Adaptability & Multitasking
 Excellent Written and Verbal Communication skills in English, Urdu & Punjabi
Personal Details
CPR No. 871441969
Passport No: AX9564134
Driving License: LTV (Pakistan)
Nationality: Pakistani
Date of Birth: 08-Jan-1987
Marital Status: Married
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