Candidate

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First Name: Rahel
E-Mail Address: rahelabebe0942@gmail.com
Country: Ethiopia
Phone: +251967433142
Current Job Designation: Customer service
Job Designation Applying For: Sales
Total Years of Experience: 3
Copy your Resume / CV in this box: RAHEL ABEBE
+251967433142 rachelabebe09@gmail.com
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SKILLS & COMPETENCIE
Excellent customer service and interpersonal skills
Strong communication and problem-solving abilities
Ability to remain calm under pressure and handle challenging situations
Teamwork and collaboration in fast-paced environments
Professional appearance and positive attitude
Multitasking and time management
Fluency in English
ADDITIONAL INFORMATION
Willing to relocate internationally
Passionate about aviation and customer experience
Strong cultural awareness and adaptability.
PROFESSIONAL SUMMARY
Dedicated and customer-focused professional with experience in hospitality and customer service. Passionate about providing exceptional guest experiences, maintaining a professional appearance, and ensuring the highest standards of service. Skilled in communication, teamwork, and problem-solving, with a strong ability to adapt to diverse cultural environments. Enthusiastic about joining Emirates as a cabin crew member to deliver world-class service and create memorable travel experiences for passengers.
WORK EXPERIENCE
USTOMER SERVICE REPRESENTATIVE – [HOTEL NAME], ADDIS ABABA
[DATES OF EMPLOYMENT]
• PROVIDED HIGH-QUALITY SERVICE TO GUESTS, ENSURING A WELCOMING AND COMFORTABLE STAY.
• ASSISTED CUSTOMERS WITH INQUIRIES, RESERVATIONS, AND SPECIAL REQUESTS PROFESSIONALLY.
• MAINTAINED CLEANLINESS AND ORDER IN GUEST AREAS TO UPHOLD HOTEL STANDARDS.
• MANAGED COMPLAINTS AND RESOLVED ISSUES EFFICIENTLY, ENSURING GUEST SATISFACTION.
EDUCATIONAL QUALIFICATION
12th Grade Completed – Addis Ababa, Ethiopia
Studied Financial Accounting (Did not obtain a degree due to the exit exam)
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