Candidate

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First Name: Jamalul Ashraq
E-Mail Address: jamalulashraq@gmail.com
Country: United Arab Emirates
Phone: 0501889546
Current Job Designation: Business Analyst
Job Designation Applying For: Business Analyst
Total Years of Experience: 2
Copy your Resume / CV in this box: JamalulAshraq
Al Ain, Abu Dhabi 00000
+971501889546
jamalulashraq@gmail.com
Date of Birth: 26/11/1999
Nationality: Indian
MS office suite
Agile (Scrum)
UAT Testing
JIRA
Wireframes
Process Modelling
Python
Test case preparation
Business process improvement
Git
Gap analysis
Comparative analysis
Driven Business Analyst with 2+ years of experience transforming
business needs into powerful digital solutions. Led product backlog
management for a Morgan Stanley banking project, reducing delivery
errors by 50%. Directed in-house CRM app development at
Calibraint tech, introducing custom automation that enhanced team
productivity. Authored proposals and built client relationships in
blockchain and e-commerce domains. At Unique Creations, drove
B2C sales and demo ops. If you're looking for someone who merges
sharp analysis with real product impact — I'm already doing it. Let's
make it official.
Anna University at Chennai, TN
Bachelor of Engineering in MechanicalJanuary 2021
Education
Awarded Academic Topper 2021
Project on Borewell rescue system for Institution Innovation Council
was ranked in the top 70 all over India and received funding for the
same.
CGPA : 8
Business Analyst
Calibraint, Chennai January 2025-Current
Business Analyst
Unique Creations, Bangalore November 2023-November
2024
Work History
Spearheaded in-house CRM app development as acting Project
Manager, delivering MVP 2 weeks ahead of sprint deadline using Agile
methodology.
Defined and implemented custom workflow automation and dynamic
board features, increasing product usability and user engagement by
35%.
Authored over 15 detailed project proposals for Upwork clients, directly
contributing to $25K+ in new blockchain project revenue.
Analyzed and translated client requirements across blockchain,
e-commerce, and CRM projects, reducing development rework by 40%.
Collaborated with cross-functional teams in Agile sprints, ensuring
100% backlog readiness before sprint planning.
Maintained and prioritized the Product Backlog to align with
stakeholder goals, increasing sprint success rate by 20%.
Enhanced business plans by contributing market insights and
competitor analysis
Engaged with stakeholders to elicit requirements and create product
roadmaps
Prepared Business requirement documents (BRD), Functional
requirements documents (FRD) to manage & analyze the client
requirements
Exposure in Process Modelling, Use cases, Test case documents & User
Stories
Analyzed data to identify root causes of problems and recommend
corrective actions.
Personal Details
Skills
System Engineer
Tata Consultancy Services, Bangalore January 2022-October 2023
Led client demo sessions and feedback loops, accelerating decision
making and improving feature delivery timelines.
Collaborated with Morgan Stanley investment banking firm and worked
on their web and mobile banking app as a BA.
Assisted the Product Owner in building and prioritizing the product
backlog using MoSCoW technique in JIRA.
Authored user stories with clear business acceptance criteria for
development readiness.
Facilitated Agile ceremonies including backlog refinement, sprint
planning, reviews, retrospectives, and daily stand-ups.
Conducted functional and regression testing; reduced errors by 50%
through precise test data management.
Investigated application performance issues and coordinated with
developers for timely resolution.
Supported QA and UAT phases, ensuring product alignment with user
expectations.
Certified IT Business Analyst from BACentric Solutions [IIBA-EEP]
endorsed
Certifications
Professional Abridgment
Translated complex business needs into clear, actionable requirements
across banking, blockchain, and CRM domains.
Delivered high-impact BRDs, FRDs, and user stories that cut rework by
up to 40%.
Created detailed UML diagrams (Use Case, Activity, Sequence) to align
technical teams and reduce miscommunication.
Led UAT cycles and secured timely client sign-offs—ensuring smooth
go-lives.
Built prototypes and wireframes that helped clients visualize solutions
before a single line of code was written.
Experienced in both Agile and Waterfall environments; always sprint
ready, always delivery-focused.
Proficient with Visio, Excel, PowerPoint, and other tools that turn raw
data into strategy
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