Candidate

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First Name: Mir
E-Mail Address: saber7862000@gmail.com
Country: India
Phone: 09986128383
Current Job Designation: Project lead
Job Designation Applying For: Project Manager , Senior Project Manager
Total Years of Experience: 16 years 10 months
Copy your Resume / CV in this box: Contact
Bangalore, India
+91-9986128383
saber7862000@gmail.com
Skills
• Project Management
• ITIL Framework
• Service Management
• Stakeholder Management
• People Management
• Vendor Management
• Operations Management
• Agile project management
• Change management
• Project leadership
Education
B.M.S. College of Engineering
Bangalore
B.E.: Instrumentation Technology
2007
Personal Information
Nationality: Indian
Mir
Saber Ali
Summary
Results-driven IT Project Manager with over 16 years of experience in Operations, Delivery, and Project Management. Proven expertise in leading cross-functional teams, managing timelines, and delivering high-impact projects. Adept at stakeholder management, risk mitigation, and fostering collaborative environments. Skilled in Agile methodologies, ITIL frameworks, and driving operational excellence
Experience
Project Manager
3M GTC | Oct 2022 - Current
• Led the planning, execution, and delivery of complex IT infrastructure projects, ensuring alignment with business objectives.
• Managed cross-functional teams across regions, achieving 98% on-time project delivery
• Monitored schedules, budgets (up to $150k), and implemented risk mitigation strategies, reducing project delays by 20%.
• Conducted governance meetings with senior stakeholders to ensure project alignment and transparency.
• Improved service management processes, including Incident, Problem, and Change Management, enhancing service efficiency by 15%.
• Enhanced team productivity through mentoring and performance evaluations.
Lead Consultant
Infosys Technologies | Mar 2022 - Oct 2022
• Delivered IT service programs across Agile Release Trains (ARTs), ensuring timely project completion.
• Managed stakeholder communications and facilitated capacity planning, resulting in 10% resource optimization.
Certifications
• PMP Certified
• ITIL 4 Managing Professional
• AWS Solution Architect Associate
Languages
English (Fluent):
Hindi (Fluent):
Kannada (Fluent):
Urdu (Fluent):
Tamil (Basic):
Hobbies and interests
• Cricket
• Chess
• Snooker
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• Led cross-functional teams to support IT service delivery and optimized key performance indicators.
Service Management Lead
TekSkills India Pvt Ltd | Jul 2021 - Mar 2022
• Assigned to a role at Infosys Technologies.
• Directed service management initiatives, focusing on process optimization and team alignment.
IT Service Manager
McAfee India Pvt Ltd | Apr 2019 - Mar 2021
• Directed IT infrastructure operations, ensuring consistent SLA and KPI compliance.
• Assessed IT capacity requirements and optimized budget allocations for infrastructure needs.
• Managed critical incidents and implemented robust problem-resolution mechanisms.
IT Service Manager
SAP Labs | Bangalore | Mar 2018 - Apr 2019
• Managed IT service delivery projects, ensuring compliance with SAP standards and methodologies.
• Oversaw global change management processes, ensuring risk mitigation and compliance.
• Collaborated with global teams to support infrastructure optimization and capacity planning.
Cloud Capacity Manager
Wipro Technologies Ltd | Bangalore | Jan 2016 - Feb 2018
• Led team of five focused on Virtualization Architecture and Capacity Management.
• Enhanced planning for cloud capacity at the Data Center level, improving scalability and performance.
• Analysed Storage and Datastore Capacity reports, optimizing resource utilization by 25%.
• Facilitated stakeholder meetings to address capacity-related challenges.
IT Capacity Planner
Capgemini India Pvt Ltd | Bangalore | Jun 2015 - Dec 2015
• Planned IT capacity based on business needs, improving capacity planning for better service delivery.
• Collaborated with global teams for server deployment and management processes.
IT Service Manager
Cognizant Technology Solutions | Bangalore | Jun 2010 - Jun 2015
• Planned capacity based on business needs and improved capacity planning for better service delivery.
• Collaborated with teams for server deployment and global management processes.
• Coordinated client service reviews, focusing on performance, improvements, and quality.
• Led client management status reviews and collaborated with various LOBs.
• Conducted client service reviews, focusing on performance, improvements, and quality enhancements.
Technical Support Engineer
HP Global So India Pvt Ltd | Jan 2008 - Jun 2010
• Resolved Active Directory and RIS issues across Windows platforms
• Configured and maintained SharePoint portals and optimized synchronization processes
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