Candidate

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First Name: Mohankumar
E-Mail Address: ismmohan@gmail.com
Country: India
Phone: 91 7200078003
Current Job Designation: IT Manager
Job Designation Applying For: IT Manager
Total Years of Experience: 19 Years
Copy your Resume / CV in this box: MAR RANAGASAMY1 2 - E, Anbu Illam Valliammai Nagar, Selvapuram, Coimbatore – 641026.+ 91 7200078003 | +966 50 499 3957 ismmohan@gmail.com PROFESSIONAL SUMMARY Holding of 19 years' experience in IT Infrastructure and Data Network. Sound knowledge of LAN, WAN, Networking, Trouble-shooting of all types of Computer Hardware, Printer problems, and LAN & server issues. Software support to developing ENTERPRISE RESOURCE PLANNING (ERP), implementation, maintenance & Coordinate with end user for their new requirement development. Skilled in building excellent relationship with Users and team members. Ability to motivate team members to achieve timely project completionMubarak M Al Suwaiket Trading & Contracting Corp, Saudi Arabia – Al Khobar: From Jan 2024 to Present.Working as an IT & Admin - Project Coordinating with the Users for Business Development. As an IT Support:Diagnose and resolve hardware and software issues using advanced troubleshooting techniques. • Implement and maintain cybersecurity measures to protect organizational data and systems.• Collaborate with cross-functional teams to support IT infrastructure projects and initiatives.• Provide technical support and training to end-users on emerging technologies and tools. • Monitor and optimize network performance using real-time analytics and reporting tools.• Stay updated with industry trends and integrate new technologies into existing systems. • Develop and document IT procedures and protocols for consistent service delivery. • • Coordinate remote support sessions to resolve issues for geographically dispersed teams. As a Project Coordinator: Monitoring the daily progress of projects • Providing detailed updates to project managers or other stakeholders• • Ensuring team members have the supplies and resources need to complete their assigned tasks on time and within their budget limitsOrganising reports, invoices, contracts, and other financial files for easy access • Planning meetings and organising project logistics • Performing billing and bookkeeping tasks • Ordering necessary office supplies • ADWAITH LAKSHMI INDUSTRIES LTD, COIMBATORE, TAMILNADU. Feb-2011 to Dec 2023(A cluster unit of Lakshmi Machine Works Limited - LMW, Coimbatore) Key skills: Survey New IT Infrastructure projects and arrive exact Bill of Materials  Installation & Maintenance of LAN and WAN  Settings of the networking devices (Router, Switches) co-coordinating with the service vendor's during implementation Troubleshooting network related issues directly and remotely.  Plan, Design, Install & troubleshoot Indoor (Wi-Fi), Outdoor Wireless Links and CCTV surveillance Quickly solved users' issues daily with 95% success. Products Handled on Experience: Routers  Switches  Firewall  Server : Configured for Internet Access through wireless devices and other Network devices : Sophos, Dlink & Cisco Switches : FortiGate, Sophos : HP Servers Page 1 | 3 Operating System  Wireless Devices  CCTV Surveillance  Biometric Devices : up to Windows 2019 R2 (Server Edition) : UBNT, MikroTik: Hikvision, Dahua Technology (IP & Analog Camera) : ESSL eTimeTrackLite – Software & Web based Time & Attendance Process. Project 1 #:Title Role Team Size : ENTERPRISE RESOURCE PLANNING (ERP): IT In-charge: 1 MembersDescription:This project involves providing enhancements to the inventory/financial management (ERP) applications of Adwaith Lakshmi Industries Ltd. These enhancements could be related to change of purchase & sales and ecommerce services, Multi department products and sales and the associated processes. It involves changing the existing web services, Windows services and .net web application. Also, building new processes/applications as needed. Since the change to existing system may have lot of impact on interrelated systems, hence almost every enhancement comes with a need of lot of technical impact analysis.Project 2 #:Title Role Team Size : HUMAN RESOURCE MANAGEMENT (HRM): IT In-charge: 1 MembersDescription:This project involves providing enhancements to the human resource management (HRM) applications of Adwaith Lakshmi Industries Ltd, & Titan Paints and Chemicals Ltd. These enhancements could be related to change of employeeattendance & employee salary details and ecommerce services, Multi department salary associated processes. It involves changing the existing web services, Windows services and .net web application. Also, building new processes/applications as needed. Environment: VB.Net, SQL Server 2005, VSS.Responsibilities: • Involved in analyzing the classes needed for the application, development, testing the components and deployment. • Participated in front end and support to back-end application works.• Involved in testing phases also.• Done client, server-side validations processes using DotNet Validations.Programming Languages: VB.NETWeb Servers Databases Reporting Tolls Version Control Tool : IIS 7.0, 6.0, 5.0: MS SQL Server 2005, 2008.: Crystal Reports, RDLC Reports: Visual SourceSafe (VSS)NEBULA COMPUTERS PRIVATE LTD (Wipro's Business Partner) Worked as a System Administrator from July 2008 to Jan 2011. Responsibilities:• Installed Windows based Servers for networks performed multiple roles like System Administrator, Support and Network Trouble Shooting. • Performed daily system checks and performed troubleshooting in all listed areas. Configuration, Installation of Microsoft OS• Experienced in installation, disaster recovery of Windows based server operating system that includes Windows 2000, Windows 2003 and Windows XP on Intel platform.• Experienced in data recovery even in Corrupted/ Bad Sector Hard disk. Monitoring, Troubleshooting, Management and Maintenance of File and printer.• Maintaining & Updating AMC details.• Generating new customers in AMC & Target accomplish in sales Team.• Handling Software & Hardware problem in Desktop, Laptops.• Customer Support through Phone call, mail, etc.Page 2 | 3ANUGRAHA VALVE CASTINGS LTD – Asst. EDP in-charge from Feb 2007 to June 2008 in Coimbatore.Responsibilities:• Solving user complaints and solving hardware issues.• Upgrading of Hardware and Software as and when required.• Solving Network issues and Hardware issues.• Any type of computer Peripherals Driver Installation.• Database backup from user's applications.• Configured & installed new PCs for users• Required troubleshooting hardware & software problems and resolving printing & networking connectivity issues. • Consult with Management on future technology issues involving connectivity for LANs, WANs, and Internet applications.MY NETWORK SYSTEM - System Administrator, from Oct 2005 onwards promoted and worked as a System Administrator in the same Concern from August 2005 to January 2007 in Coimbatore.Responsibilities:• Attended troubles in our client places. Installation, Configuration, Administration & Support of Windows 98, Windows 2000, Windows 2003 and Windows XP, Linux Operating Systems. • LAN & WAN feasibility study, design, implementation and maintenance for clients. • Installation of Firewall (Checkpoint), Antivirus (Trend Micro server and client, Symantec server and client).• Having wide knowledge in LAN, WAN connectivity & Operating Systems.• Configured the backup server in the disaster location through Optical fiber.• Monitoring of Mail relay and Mail cum web server.• Provide information on product specifications, compatibility, and application to clients.• LAN & WAN feasibility study, design, implementation and maintenance for clients.MY NETWORK SYSTEM – Junior Service Engineer – June 2001 to May 2002Responsibilities:• Troubleshooting of PC Hardware and Software problems• Provided Remote and On-site support for all Users• Installation, configuration, administration, troubleshooting of Windows 2008.• Troubleshooting Network issues & Assembling Desktops• Providing Technical support to the customers• Troubleshooting of various PC Network-related problems• Installation and configuration of network print devicesPERSONAL DETAILSEducation Date of Birth Marital Status Mother Tongue Language Known Address for communication Contact Number : Postgraduate - MSc. Information Science & Management - ISM Undergraduate – Bachelor of Business Management - BBM: 16th MAY 1980: Married: Tamil: English, Tamil: 12-E, ANBU ILLAM, VALLI AMMAI NAGAR, SELVAPURAM, COIMBATORE – 641 026.: + 91 – 72000 78003 | +966 50 499 3957(R.MOHAN KUMAR)
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