Candidate

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First Name: Lena
E-Mail Address: lenawarrenmba@gmail.com
Country: United States
Phone: +1313-316-5590
Current Job Designation: USA
Job Designation Applying For: Saudia Arabia, Oman, Dubai, Qatar, Kuwait
Total Years of Experience: 24
Copy your Resume / CV in this box: PEARLENA (LENA) C
WARREN
PROFILE
Highly capable healthcare
professional offering 24 years of
health care experience in
Medical Device & Biotech with
experience in selling medical
products to physician offices,
surgical centers & hospital
environments
CONTACT
PHONE:
313-316-5590
WEBSITE:
https://www.linkedin.com/in/ms
lena-w-16523815
EMAIL:
lenawarrenmba@gmail.com
Current Location
Raleigh, NC, USA
Customer Success U-Customer Success Customer Success
Strategic Management Certification
Alison Skills Course- Infection Prevention & Control
Certification
April 2024
TEFL Full Circle Academy-TEFL Certification
2021-2021
Texas A&M-Texarkana-Master of Business Administration
2015 - 2017
University of Phoenix- Bachelor of Science in Health
Administration
2006-2009
Wayne State University-Premed-Biology
2001-2006
Crockett Technical High School- High School Diploma
1998-2001
WORK EXPERIENCE
Sales Representative-Biologics Specialty Pharmacy-April
2025-Present
• Successfully manage assigned sales territory in the
Northeast while driving sales in Oncology& Rare Diseases to
expand Biologics services to increase overall referrals.
• Collaborate with Field Sales and other business
Departments within the organization to drive integrated
selling opportunities/solutions to closure.
• Interpret and analyze data to present value-
added services of Biologics to key decision makers.
• Analyze sales reports and customer trends &
proactively identify opportunities.
• Participate in all pre-launch training to develop deep
understanding of new drug campaign profile.
• Identify prescriber targets, and perform education
outreach to capture new referral opportunities to
expand prospect pipelines.
• Partner with Operations & proactively intervene on
potential service issues.
• Provide feedback to HCPs on escalated cases and
determine corrective action to avoid repetitive errors.
Medical Courier Representative-Pet Net Pharmaceuticals
SCI
June/2024-April 2025
• Safely transport and deliver Nuclear Medicine throughout
the state of North Carolina & Virginia to hospitals & Cancer
Centers.
• Planned and followed the most efficient routes for delivery
• Recorded & filed delivery information
• Use cell phone to take instructions from company dispatch
to transporting specimens/ other medical documents and to
upload delivery/ pick-up information onto the company
database.
• Educate Customers on usage on handling Radioactive
Meds
Exact Sciences Corporation-Biotech Screening Solutions
Specialist- Sales Rep
09/2022-05/2024
• Successfully sold Cologuard to hospitals, surgery centers,
medical offices, and medical clinics throughout the
Southwest & Southeast regions.
• Consistently surpassed sales quotas by more than 20%
• Named Highest ranking salesperson in region Q1 & Q2
2024
• Built strong relationships with customers (HCPs, NPs,
Practice Mgrs & Clinical Staff) and key decision makers to
create sales opportunities.
• Provided Educational Presentations Virtually (Microsoft
Teams & Zoom) & In person on Cologuard
• Developed and implemented strategic plans to increase
sales and market share
• Developed and implemented successful customer success
strategies to ensure customer satisfaction and retention.
• Comply with the company's Quality Management policies
& procedures
• Followed up on new & potential business opportunities
• Conduct market research to identify new sales
opportunities
• Analyze sales data & trends to optimize strategies
• Collaborate with Sales team to achieve targets
• Overcome Objections & providing solutions for customers
• Monitored KPIs, implementation, delivery & customer
satisfaction
• Establish SMART goals, initiate sales process by building
& maintaining relationships, cold calling, and scheduling
meetings
• Attended sales training courses, National Sales
Conferences
Cigna Express Scripts- Patient Care Advocate
04/2022-08/2022
• Manage customer service inquiries from members,
providers, physicians, internal & external clients related to
pharmacy benefits.
• Research and resolve issues in a timely manner.
• Assist members with the use of their pharmacy
distribution program
• Maintain accurate documentation of all inquiries in to
improve the customer service process & reduce potential
legal concerns.
Independent Life & Health Insurance Agent-Texas
10/2021-Present
• Establish and maintain productive, professional
relationships
• Set appointments meet with prospective clients
• Perform to sell Insurance Products & Coverage
• Maintain internet-based Agency Dashboard
Olympus America-Medical Device- Endoscopy Support
Specialist II
7/2014-10/2021
• Territory management of accounts consisting of physician
offices, hospitals, surgery centers, Sterile Processing
Departments,
covering training in GI, General Surgery, Respiratory,
Cysto/Urology & ENT Traveling in Texas, Oklahoma,
Arkansas, Louisiana & assist covering in other areas as
needed.
• Successfully provided Sales & Support to Operating Room,
Sterile Processing, Endoscopy, Respiratory, ENT, Urology &
OBGYN Depts
• Develop Strong Customer Relationships
• Provided In-services on SOPs, scope handling, repair
reduction, anatomy, & reprocessing of endoscopes.
• Provided in-depth High-Level Disinfection & Sterilization
(V-PRO, Sterrad, ETO) Education to Customers
• Assisted in Clinical & Service Sales
• Acted as a Troubleshoot Specialist in procedures & in the
reprocessing areas
• Managed Service Contracts to (Hospitals, ASC, & Clinics)
• Managed the introduction & execution for Demo & Trialed
Equipment
• Presented in-depth knowledge of reusable & disposable
Medical Devices.
• Held Business Review Meetings of Service Contracts &
Repair Analysis
• Presented Olympus University Presentations to the
Hospital Staff
• Facilitated ongoing education to customers regarding
updates and changes in accordance with infection control,
state and federal regulatory agencies such as FDA, CDC, etc.
that affect the use or
operation of manufacturers equipment
• Developed and implemented successful customer success
strategies to ensure customer satisfaction and retention.
• Partner with company customer support line services to
ensure the client's needs are met
• Implement repair service strategies to reduce contract
costs including Target Accounts
• Work Closely with Sales & provide support to sales
representatives in clinical evaluations, tradeshows,
demonstrations, etc.
• Mentor and Monitor to meet customer service needs
• Facilitated Quarterly Business Reviews
• Followed up on new & potential business opportunities
• Conduct market research to identify new sales
opportunities
• Analyze sales data & trends to optimize strategies
• Collaborate with Sales team to achieve targets
• Monitored KPIs, implementation, delivery & customer
satisfaction
• Establish SMART goals, initiate sales process by building
& maintaining relationships, cold calling, and scheduling
meetings
• Attended sales training courses, National Sales
Conferences
Forest Park Medical Center-Endoscopy (Gastroenterology)
Department Manager – Dallas, Texas
July 2010 to July 2014
 Managed, hired & trained staff of eight clinical and
non-clinical personnel in the Endoscopy Department.
 Budget the department finances
 development and execution of endoscopy procedures

review of patient records to ensure medical
clearances, insurance authorizations and/or
 precertification received prior to surgery

administration of the patient pre-call to provide pre
procedure instructions
 Monitored the safety, hygiene and proper
maintenance of the endoscopy department
 Responded to customer inquiries or concerns
regarding procedures or service issues. Responsible
 for the investigation and resolution of all complaints
related to practice operations
 Assisted Director of Surgical Services in prioritization
and adjustment of daily endoscopy procedures &
scheduling
 Held weekly & biweekly meetings to address
performance, challenges, changes, feedback,
improvement and opportunities
Lakepointe Medical Center-Endoscopy (Gastroenterology)
Tech Coordinator- Rowlett, Texas
April 2010 to August 2011
• Lead technician supporting medical team in providing
efficient and prompt health care delivery and
accurate case documentation in accordance with all clinical
compliance requirements for procedures
• Development of departmental endoscopy patient procedure
scheduling
• Trained, mentored and coached Endoscopy Technicians in
the correct performance of job
responsibilities
• Coordinated with the hospital billing department to ensure
proper charge submission billing & coding
case activities
• Performed daily instrument set up, cleaning, disinfecting
and sterilization of procedure equipment
after use
Maintained inventory management to include ordering of
supplies and other equipment.
Endoscopy ((Gastroenterology) Technician Lead
Detroit, Michigan
Harper Hospital-Endoscopy (Gastroenterology) Dept.
August 2007 to August 2009
• Lead technician supporting medical team in providing
efficient and prompt health care delivery and
accurate case documentation in accordance with all clinical
compliance requirements
• Development of departmental endoscopy patient procedure
scheduling
• Trained, mentored and coached Endoscopy Technicians in
the correct performance of job & responsibilities
Coordinated with the hospital billing department to ensure
proper charge submission billing & coding
case activities
• Performed daily instrument set up, cleaning, disinfecting
and sterilization of procedure equipment after use
• Maintained inventory management to include ordering of
supplies and other equipment.
Patient Care Associate Facilitator-Detroit, Michigan
Harper Hospital- Operating Room
June 2004 to August 2007
• Provided assistance to nurse managers and surgeons with
instrumentation set up for each surgical
Case in The Operating Room for cases such as General
Surgery, Cystoscopies, DaVinci Robotic Procedures, etc.
• Coordinated with lab services, EKG and ancillary hospital
departments as needed to ensure
completion of patient pre-surgical test
• Communicated patient surgical progress to patients' family
or others authorized by the patient in
according with patient privacy rules and regulations
• Ensured Patient Care Associate team daily assignments
were completed in accordance with
department procedures
Office Manager-Dermatology-Detroit, Michigan
University Health Center
June 2000 to June 2004
• Supervised a staff of 5 Medical Office Assistants in support
of daily department operations

• Managed department charge entry, billing and coding
responsibilities
• Conducted regular department audits to ensure
compliance with established policies, procedures and
regulatory requirements
• Interviewed, trained and supported the professional
development of clerical and medical assistant
staff
• Managed relationships with outside contractors and
vendors in the performance of contracted
business services
• Maintained the Department's Budget Finances


SKILLS

• Territory Account Management
• Excellent customer service skills
• Powerful customer focus
• Knowledge of competitive interventions in the hospital
marketplace
• Strongly self-motivated, enthusiastic and can work
independently
• Medical billing & coding
•Build strong relationships with KOLs& HCPs
• Problem solving
• Excel
• Tableau
• Power BI
• CareTend
• Microsoft office
• Outlook
• PowerPoint
• Word
• Metrics performance skills
• Presentation skills
• Project Management Skills
• Ability to learn quickly& communicate scientific terms
• Leadership & Teambuilding
 Clinical Practice Management
 A multi-tasked decision maker, resourceful, extremely
reliable, hardworking, and honest
 Committed to professional excellence; a quick learner;
ability to adapt quickly to change.
 Exceptional Communication Skills Listening, Written &
Verbal Communication
 Proficient in Microsoft Office Application (Word, Excel,
Outlook & PowerPoint)
 Salesforce
 Veeva
 Concur Management
 SAP
 Exceptional Organization
 Presentation Skills
 Interpersonal & Critical Thinking
 Excellent Customer Service Skills
 Complaint Handling
 Ability to maintain confidential information & data
 Well-developed decision-making skills
 CRM Skills
 HIPPA Privacy Management
 Product Management
 Stakeholder Collaboration
 Analytical Skills
 Market Analysis
 Customer Advocacy
 Portfolio Management
 Relationship Building
 Business Development
 Cold Calling
 Strategic Planning
 KPI Measurement
AWARDS/CERTIFICATIONS
 Top SSS performer in my Area as no.1 in Q1 2024 & Q2
Exact Sciences
 Top ESS performer in 2017 – Olympus America Inc Central
Region
 Recognition for assisting The GI Sale reps sell Olympus
OER-Pros Device-2016-2017- Olympus America Inc.
 Certificate of Completion of 2013 Mentorship-American
College for Healthcare Executives (ACHE)
 Certified National Pharmaceutical Representative (CNPR
Number (679312021)
 Texas Life & Health Insurance License
 TEFL Certification (Teaching English as a Foreign
Language)
 Life Coach Certification
 Infection Prevention & Control Certification
ORGANIZATIONS
 Member of The National Association of Pharmaceutical Sales
Representatives
 National Sales Network (NSN)
 National Black Masters of Business Administration
Association (NBMBAA)
 Alpha Sigma Alpha Sorority
 American College of Health Care Executives
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Candidate

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First Name: Chetna sukesh Kumar shetty
E-Mail Address: chtnshetty88@gmail.com
Country: United Arab Emirates
Phone: 0501329582
Current Job Designation: Kyc analyst
Job Designation Applying For: Kyc analyst, customer service officer, receptionist, admin
Total Years of Experience: 9
Copy your Resume / CV in this box:
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Candidate

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First Name: Aqdas Khalil
E-Mail Address: aqdas2487@gmail.com
Country: Pakistan
Phone: 0503059382
Current Job Designation: Heavy bus driver
Job Designation Applying For: Heavy bus driver
Total Years of Experience: 5 year experience
Copy your Resume / CV in this box: Indeed bus driver job in UAE
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Candidate

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First Name: Mumtaz Rymbai
E-Mail Address: mumrymbai14@gmail.com
Country: India
Phone: +917005217824
Current Job Designation: Operation Cash Analyst
Job Designation Applying For: Financial analyst
Total Years of Experience: 4 yrs
Copy your Resume / CV in this box: MUMTAZ RYMBAI
Date of Birth • 14th November, 1988
FINANCIAL ANALYST
ABOUT ME
A medical scribe meticulously records all relevant details about patients, ensuring accurate and comprehensive documentation. This includes information dictated by the physician or relevant to the patient's visit.
EXPERIENCE WORK
JUNIOR HEALTH INFORMATION ANALYST
S10 Healthcare Solutions Private Limited (09/03/2021-09/10/2022)
EDUCATION
SSLC, 2005 Lady Kean Girls' Higher Secondary School
QUALITY DOCUMENTATION SPECIALIST
Nuance India Private Limited (10/10/2022-30/06/2023)
HSSLC, 2007 Umshyrpi College
HEALTH ADMIN SERVICES ASSOCIATE
Accenture Solutions Private Limited (01/07/2023 -31/05/2024)
BACHELOR OF COMMERCE, 2012 Umshyrpi College
FINANCE AND ACCOUNTING
DIGITAL SKILLS
Accenture Solutions Private Limited (25/06/2024 -Current)
Ms Excel
Ms Word
ROLES AND RESPONSIBILITIES
Ms Editing
LANGUAGE
• Able to work for more than 1 physician. . Managing and planning production capacity daily. . Promoting and implementing best practice . Introducing and implementing initiatives for teams development. Participating in client calls and addressing the • client needs.
English
Hindi
Khasi
CONTACT
PROCESS FLOW
+91-7005217824
. Analyzing and documentation of patient's . encounter. • Accurate examinations over live findings. . Completion of charts on time with quality. • Efficient grammatical skills. Able to maintain good feedback from client's side
mumrymbai14@gmail.com
Lane 7, Dongkadiang, Nongmensong, Shillong -793019
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Candidate

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First Name: Ravindu Lakmal de Silva
E-Mail Address: ravindusanka148@gmail.com
Country: Sri Lanka
Phone: +94770898284
Current Job Designation: Demi chef de partie
Job Designation Applying For: Demi chef de partie
Total Years of Experience: 13 years
Copy your Resume / CV in this box: RAVINDU LAKMAL DE SILVA
PASTRY AND BAKERY COOK
ABOUT ME
I am a highly motivated, committed, and customer-focused individual with over 10 years
of experience in the hospitality industry. I am currently looking for a new challenge in my
career, and before that, I worked in some five-star hotels in Sri Lanka. I have been
holding the responsibility for the preparation of different kinds of cakes, pastries, breads,
and a variety of desserts to meet the consistent provision of a high standard of service to
all guests. My experience includes working in different types of bakeries, including five-
star hotels. In these roles, I have always brought a focus on customer service, hygiene,
and quality. Furthermore, I work well with others, and I am interested in learning new
trends in the hospitality industry.
WORK EXPERIENCE
Kuramathi Maldives
https://www.kuramathi.com/
01/02/2025 – CURRENT
Pastry and Bakery Cook - Demi Chef de Partie
Heritance Ahungalla
https://www.heritancehotels.com/
Pastry and Bakery Cook - I commis
15/07/2024 – 20/01/2025
I worked as I commics cook in the kitchen department of the hotel where I am
worked and in the bakery department. There, I made various types of bread, pizza
and all related products and create different types of desserts.
Heritance Ahungalla
https://www.heritancehotels.com/
Pastry and Bakery Cook - III commis
21/01/2017 – 14/07/2024
I worked as III commics cook in the kitchen department of the hotel where I am
worked and in the bakery department. There, I made various types of bread, pizza
and all related products and create different types of desserts.
Citrus Hikkaduwa
https://www.citrusleisure.com/hikkaduwa/
04/03/2016 – 30/12/2016
Pastry and Bakery Cook - III commis
I worked as a cook in the kitchen department of the hotel and also I worked in the
bakery department. There, I made various types of bread, pizza and all related
products and create different types of desserts.
Heritance Ahungalla
https://www.heritancehotels.com/
Trainee Pastry and Bakery Cook
2013 August- 2016 February
EDUCATION CERTIFICATIONS
National Certificate Commis (Pastry & Bakery) NVQ Level 2 – Effective Date: 2023-02-01
Certificate of Graduation – The Food Handler's Complete Guide to: Safety and Hygiene - Issued: 2025-02-18 | Expires: 2027-
02-18
Certificate of Graduation – Complete Guide to Occupational Health & Safety - Issued: 2025-02-24 | Expires: 2027-02-24
Passed the G.C.E. (O/L) Examination in 2010
Passed the G.C.E. (A/L) Examination in 2013
CERTIFICATIONS & OTHER QUALIFICATIONS
Complete Guide to Occupational Health & Safety - Issued by: NSURE Private Limited
Issued: February 2025 | Expires: February 2027
Certificate ID: qxhkhhvd3q
The Food Handler's Complete Guide to: Safety and Hygiene - Issued by: NSURE Private Limited
Issued: February 2025 | Expires: February 2027
Certificate ID: bvrxkvyr3u
I have been training as an ayurvedic cook at The Garden Beach Ayurveda Resort- 02/06/ 2022 to 04/06 2023
REFERENCE
Mr. Dimuthu Kumarasinghe
Culinary Ambasidor & Skill Development Chef
Aitken Spence Hotel Management (Pvt) Ltd.
Vauxhall Street,
Colombo 02
Sri Lanka.
Phone:
+94 (0) 777 561 011
+94 (0) 112 055 041
Email : chefdimuthukumarasinghe@gmail.com
K.A.D.Danudhka Gayan
Assistant pastry chef
Cinnamon Grand Colombo
Sri Lanka.
Phone:
+94 (0) 711 407 973
Email : danushkagayan2008@gmail.com
I hereby declare that the above-mentioned details are true and correct to the best of my knowledge and belief.
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Candidate

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First Name: Bhoomi
E-Mail Address: bhoomigoyal28@gmail.com
Country: India
Phone: +918141988174
Current Job Designation: Payroll Executive
Job Designation Applying For: Senior Payroll
Total Years of Experience: 3
Copy your Resume / CV in this box: Bhoomi Goyal
📱 +91-8141988174 | ✉️ bhoomigoyal28@gmail.com

📍 Current Location: India (Available for immediate relocation on Visit Visa)
🇮🇳 Nationality: Indian | DOB: DD/MM/YYYY

Professional Summary

Payroll & Compliance Specialist with 3+ years of experience in KPO-managed UK and international payroll operations, HR processing, and compliance. Proficient with Xero, Sage, and payroll automation. Detail-oriented, client-facing, and available to relocate to UAE instantly on a visit visa.

Key Skills

International Payroll Processing (UK & multi-country)

HR Operations & Compliance

Accounting & Reporting

Tools: Xero, Sage, Excel, SAP (basic)

Strong Communication & Client Coordination

Professional Experience

Senior Executive – Payroll
QX Global LLP | Apr 2025 – Aug 2025

Managed payroll operations for international clients with 100% accuracy

Coordinated with finance and HR teams to resolve discrepancies

Maintained compliance and documentation

Payroll Specialist
SKS Business | Jul 2023 – Apr 2025

Processed payroll for 300+ employees across multiple accounts

Reduced payroll turnaround time by 15% through streamlined processes

Ensured statutory and client compliance

Account Executive & Payroll Assistant
Ascendum KPS | Nov 2021 – Jul 2023

Assisted with payroll reconciliations and reporting for UK clients

Supported end-to-end payroll operations

Unit & Sales Manager
Aditya Birla Capital | Feb 2021 – Nov 2021

Managed client accounts, product sales, and customer service

Digital Marketing Intern
HDFC Bank | May 2019 – Aug 2019

Education

MBA (Marketing) – GTU (2020)

B.Com – Saurashtra University (2018)

Certifications

Ethical Hacking (Entry-level, Cybersecurity)

Xero & Sage Payroll Software

Availability

Visa Status: In India; will travel on Visit Visa if selected

Notice Period: Immediate

Expected Salary: Open to discussion
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Candidate

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First Name: Shaik Rafi uddin
E-Mail Address: rafiuddin12255@gmail.com
Country: India
Phone: +91-8297957048
Current Job Designation: Accountant
Job Designation Applying For: Accountant
Total Years of Experience: 10
Copy your Resume / CV in this box:
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Candidate

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First Name: BRAHMI MOHAMMED ABDELGHANI
E-Mail Address: brahmimohamed37@yahoo.fr
Country: Algeria
Phone: +213667072206
Current Job Designation: drilling fluids and cement supervisor
Job Designation Applying For: drilling fluids specialist
Total Years of Experience: 8
Copy your Resume / CV in this box: July 2017 - Current
Drilling Fluids and Cement supervisor SONATRACH | HASSI
MESSAOUD, Algeria
CORE COMPETENCIES.
Managed all drilling fluid and cementing operations on onshore rigs,
assuring complete compliance with programme specifications and
client requirements.
•
Achieved 30% reduction in fluid-related non-productive time through
proactive maintenance and thorough testing.
•
Managed annual fluids and materials budget, implementing
initiatives that reduced chemical consumption by 10%.
•
Managed proficient execution of significant liner cement job for deep
wells, achieving optimal zonal isolation as substantiated by
exceptional CBL/VDL log.
•
Executed daily safety meetings and audits, nurturing a culture of
safety that achieved over three years without a recordable incident
on assigned rigs.
•
Facilitated engineering assistance for drilling fluid systems utilized
on land-based rigs
•
Administered daily rheological and chemical testing, maintaining
comprehensive documentation and logs for client deliverables.
•
Facilitated troubleshooting of downhole issues, including wellbore
stability, lost circulation, and stuck pipe events, leading to effective
solutions.
•
Collaborated with logistics to guarantee on-time delivery of
materials, eliminating operational delays.
•
Engineered various drilling fluids such as water-based, oil-based,
synthetic, and inhibitive muds.
•Conducted thorough analysis of problems to identify and resolve
contamination issues.
Maintained rheological properties in HPHT fluid systems for
enhanced stability.
Oversaw waste management practices to comply with regulations.
Executed solid control measures to improve operational
effectiveness.
Facilitated slurry design and comprehensive pre-job planning for
cementing tasks.
Directed job execution while ensuring safety and performance
standards were met.
Evaluated cement quality through CBL and VDL assessments postjob
completion.
Accomplished zonal isolation with precision in primary cementing
operations.
Handled multiple casing sizes including 30 in, 18 5/8 in, and smaller
diameters for effective placements.
Administered plug and squeeze cementing techniques to resolve
operational issues.
Monitored the successful installation of liners and tie-backs to
maintain well integrity.
•
Executed comprehensive rig safety audits to ensure compliance with
industry standards.
•
Identified hazards systematically to mitigate risks and enhance
workplace safety.
•
Ensured environmental compliance through zero discharge initiatives
and adherence to regulations.
•
Managed change processes effectively to maintain operational
integrity and safety.
•
Delivered thorough crew training programs to elevate safety
standards and operational efficiency.
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